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CAREER MANAGEMENT

CENTER GUIDEBOOK

TULANE UNIVERSITY A. B. Freeman School of Business

Career Management Center Goldring/Woldenberg Hall I - Suite 300

7 McAlister Drive New Orleans, LA 70118-5645

Tel: 504-865-5417; Fax: 504-862-8954 Email: careers@tulane.edu www.hiretulanebiz.com

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TABLE OF CONTENTS

I. Mission Statement 5

II. Goals 6

III. Policies and Procedures 8

IV. On-Campus Recruiting Code of Ethics 11

V. CMC No-Show Policy 13

VI. Student Programs and Resources 15

VII. Career Education Programs 17

VIII. Interviewing Opportunities 18

IX. Recruiter Publications and Resources 19

X. Career Planning 20

a. Recommended timeline for BSM Juniors 23 b. Recommended timeline for BSM Seniors 24 c. Recommended timeline for MFIN students 25 d. Recommended timeline for MACCT students 26 e. Recommended timeline for MBA students 27

XI. Marketing Yourself 30 XII. Job Search Tools 37

a. Resumes 39 b. Correspondence (Cover Letters, etc) 48 c. References 57

XIII. Company Research 59

XIV. Interviewing 60 a. Dining Etiquette 64 b. Professional Dress 65

XV. Salary Negotiations 66

XVI. International Employment 67

XVII. Services for International Students 69

XVIII. Summary of Expectations…………………………………………………….70

Revised 8/09

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MISSION STATEMENT

The Career Management Center is dedicated to maximizing career opportunities for both Freeman students and alumni. The Center serves as a facilitator by providing career education programs and counseling that respond to the current market and help students develop and manage their careers. It serves as a liaison to the business community by developing employment and internship opportunities that align with students’ objectives and that foster long term relationships among students, alumni, faculty and recruiting organizations.

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GOALS FOR FREEMAN STUDENTS… The Career Management Center will: Ownership Challenge you to take responsibility for your own career by seeking out and maximizing the use of resources, information, and assistance available through the CMC to support your job search process and make it a success. Students are ultimately responsible for identifying and securing their own professional career based upon their individual needs, desires, and fit within a corporate culture. Career Counseling, Planning and Development Work closely with you through career counseling and self-assessment to examine your

values, skills, interests, and personality in order to make informed career decisions. Help you define your career direction and professional objective by identifying individual

core competencies and relating them to those that are needed in the workplace. Guide you in learning the art of effective resume and letter writing, networking skills,

interviewing techniques and assist you in creating your own competitive advantage. Work with you in developing a personalized action plan for your internship or job search. Provide assistance in evaluating job opportunities and negotiating offers on an individual

basis. Information and Resources Educate you on current information available to maximize your job search. Provide you with

specific resources such as access to Freeman alumni, direct links to online career information, and a specialized career resource library.

Recruitment Provide you with high quality recruitment activities through on-campus interviews, local and

national job fairs and specialized networking/recruiting events. Offer 24-hour accessibility to job postings and recruitment activity utilizing an online

database. External Market the Freeman School and you with resume books, referrals, targeted marketing efforts,

and direct contact with local and national corporations. Provide a link to Freeman alumni through networking events and specialized programs. Monitor current industry and employment trends relevant to student career interests. Lagniappe… Offer you personalized attention and services throughout your Freeman School experience to

develop and secure a lifelong relationship.

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FOR RECRUITING ORGANIZATIONS… Present and market students through specialized resume books, targeted referrals and online

recruitment services. Connect you with students through local and national recruiting programs, job fairs,

consortia, and events targeted to specific cities. Help you gain maximum exposure to our students by developing a specialized recruiting plan

for your visit. We will promote your company visit and assist in the coordination of presentations, guest speaking events and other related campus activities.

Provide a link for meeting Freeman students and alumni through networking events and activities.

Maximize opportunities to consult with Freeman faculty to identify key candidates for your organization and to provide industry expertise and knowledge for continual evaluation and improvement of business curriculum.

Utilize your evaluations and feedback for the development and improvement of recruiting programs and activities.

Lagniappe… Provide you with personalized attention and service, “New Orleans style,” to ensure a

productive, enjoyable recruiting visit while building strong corporate alliances.

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POLICIES AND PROCEDURES

REGISTRATION The Career Management Center (CMC) uses an on-line database application called FreemanLink to manage student information, resumes, company information, job listings, and interview schedules. Through the FreemanLink system, Freeman students can:

• Submit multiple resumes, cover letters and writing samples for employers to view. • Review job listings and postings. • Submit resume for on-campus referral consideration. • View and register for participation in CMC events. • Review all job referral, interview, and event activity. • Change or cancel interview times. • Locate Freeman alumni who have volunteered to serve as mentors for current students

Once registered you will have access to the following sections1

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• Student Profile - Provide demographic information for the CMC database. List target companies, statement of interest, and future plans. Please be sure to keep this information current, as we use it when pulling resumes for employers.

• Documents – Upload several documents including various versions of your resume,

cover letters, writing samples or other job search documents to send to employers.

• Applications - Submit resumes and supporting documents to be considered for on-campus recruiting interviews, view your interviewing activities and change or cancel interview times and view future recruiting schedules. Review the status of all job applications you have completed in FreemanLink.

• Jobs and Internships - Search and apply for full-time jobs and internships posted to Freeman students and have additional access to a national database of job postings.

• Employers – Search and view employer profiles, including company descriptions, links to jobs and schedules, and contact information for representatives.

• Professional Network – Find alumni and others who have volunteered to assist Freeman

students as mentors in the job search process. Detailed instructions on how to register using the FreemanLink system will be addressed during Career Development and Management (CDMA) classes for undergraduates and during orientation for graduate level students. You may also schedule an appointment with a Career Consultant for help using the system. Counseling Appointments Students must be registered in the FreemanLink database before scheduling counseling appointments. Career Consultants are available to guide, discuss, and explore all aspects of the career planning process by appointment (30 minutes). Topics of discussion include but are not limited to individual job search strategies, resume reviews, career exploration, self-assessment,

1 Full interactive access to FreemanLink is based on resume approval by your Career Consultant.

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identifying and researching potential employers, networking, and salary negotiations. Mock interviews are also available and are scheduled for one-hour appointments. Students will be provided with an Interview Guide handout and should review the information prior to the scheduled interview. Counseling appointments should be scheduled in advance and are available Monday – Friday. Walk-in appointments are also available. Please contact the CMC for appointment availability. Scheduling an Appointment If you would like to schedule an individual appointment with a staff member, call 865-5417 or stop by the Career Management Center, Suite 300. Please provide the following information: name, academic status, contact number, and reason for appointment. Canceling an Appointment When you need to cancel a scheduled appointment due to unforeseen circumstances, please call the CMC 24 hours in advance of your appointment, or as soon as possible, to inform us of your cancellation so that we may accommodate another student during that time period. For scheduled on-campus interview and/or information sessions, the CMC requires a 48-hour advance cancellation notice. Computer and Telephone Line There are several computers available for use by students in the CMC. These computers are to be used for job and internship purposes only. The CMC also provides registered students with a telephone line for use in reaching job search contacts. These resources are located in Suite 300 and are available for use from 8:30 a.m. to 4:30 p.m... Students must sign-in and out with the receptionist by legibly signing the logbook. Violation of these guidelines will result in revoked privileges. Reporting Internship/Job Offers and Acceptances The Career Management Center maintains statistics regarding student employment for internships and permanent positions. These statistics are used for rankings (U.S. News & World Report, Business Week, etc.), admissions materials, class profiles informing companies of current salary ranges, and for counseling you on salary negotiations. Reporting is crucial to the continued success of the Freeman School and it is encouraged of all students. For each offer that you receive, we ask that you fill out an “Employment Status Form.” All information will be kept confidential. When you accept an offer, please inform the CMC immediately so we may discontinue forwarding your resume to prospective employers. If you negotiate any additional compensation after the time you reported your original offer, please notify the CMC of the increase. To report your job and internship offers and acceptances you may complete a form in our office or use the following online link: http://business.tulane.edu/cmc/employstatus.php

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Transcripts/Grades The Career Management Center will not provide your grades or transcripts. Transcripts may be obtained through the Office of the Registrar located in 110 Gibson Hall. We encourage you to include your GPA and/or a top class ranking on your resume. This will be useful when recruiters request candidate searches based on GPAs (Note: students choosing not to list their GPA may be excluded from such requests.) If a job listing requires a specific GPA or amount of work experience, you are responsible for correctly portraying your credentials to employers. The CMC operates on the “Honor System.”

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ON-CAMPUS RECRUITING CODE OF ETHICS Honor the Career Management Center's policies and procedures. Candidates must adhere to all CMC policies and procedures. Candidates must also represent themselves in a professional manner when participating in recruiting events and activities. Prepare for the recruiting process. Candidates are responsible for conducting thorough research on the company, reading the organization's recruiting materials, and completing required forms prior to their interviews. It is also the individual student’s responsibility to prepare answers to questions about their background, accomplishments, and goals. Accurately present qualifications and interests. Falsifying data, such as GPA, date of graduation, majors, minors, institutions attended, and eligibility to work in the United States, is not only unethical and may result in loss of interview privileges, but more importantly, may be grounds for dismissal if the candidate begins employment with the organization. Sign up for interviews only when genuinely interested in the position for which the organization is interviewing. Interviewing for practice takes advantage of the recruiters and limits interviewing opportunities for other students who may be sincerely interested in the opportunities being offered by the organization. Adhere to the interview schedules. If the candidate must cancel, they should notify the Career Management Center 48 hours in advance of the scheduled interview so that other students may have an opportunity to interview. Promptly respond to invitations for office visits/second interviews, etc. Regardless of the student's decision, an invitation should only be accepted when the candidate has a sincere interest in that employer. If a scheduled office visit/second interview needs to be changed or cancelled, the candidate should notify the organization far enough in advance to alleviate any undue hardship or expense. Notify organizations of the acceptance or rejection of offers by the earliest possible time and no later than the time mutually agreed upon. Candidates should expect offers to be confirmed in writing. Likewise, candidates should respond, in writing, to offers with acceptances or refusals as soon as they make their decisions, regardless of the deadline date. If candidates have legitimate reasons for extended consideration of offers, they should contact employers whose offers they are considering to establish mutually satisfactory decision dates. Candidates are expected to respond to all organizations whose offers they have received. Honor an accepted offer as a contractual agreement. Withdraw from the interviewing process and notify the Career Management Center, as well as other organizations with offers pending. Continuing to interview after accepting an offer, or reneging on accepted offers, is unethical. If a candidate encounters problems after accepting an offer, the circumstances should be discussed with a CMC official and the organization that rendered the offer.

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Expect reimbursement of expenses incurred during office visits for only those expenditures pertinent to the trip. Candidates should discuss expected costs with the organization's recruiter. Information should be clarified in advance, including class or mode of travel, entertainment, automobile rental, lodging, accommodations, and food arrangements. If other organizations are visited on the same trip, the candidate should inform the organizations involved and prorate the costs. "No Show" Policy. When you sign up for an interview time, you are making a commitment. We expect that you will make every effort to fulfill that commitment. "No shows" reflect poorly on you, the Freeman School, and Tulane University. A "no show" also wastes an interview slot that could have been used by another student. A student who misses an interview is expected to write a letter of apology to the recruiter and have a meeting with the Recruiting Coordinator within one working day of missing the interview. "No shows" that fail to write a letter of apology and to have this mandatory meeting will be immediately suspended from further interviews on campus and at job fairs. A “Three Strikes” policy has been implemented to reduce the number of “no shows” to counseling appointments, on-campus interviews, and programs conducted by the CMC. Scheduling of appointments, interviews, and RSVP’s for special programs will be recorded. Any student or alum who fails to attend a CMC program or interview that they sign up for, without timely informing the CMC, will be considered a “no show” and will receive one strike. After three strikes, access to CMC services, programs, and recruiting activities will be denied until an individual case review can be completed. All students registered with the CMC and wishing to utilize services must have a signed copy of the policy on file in the CMC. All students must read and accept the policies described on the following page in order to register with the CMC on FreemanLink.

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CMC NO-SHOW POLICY

Few actions are as damaging to the relationship between universities and recruiting companies than a student "no-show" for a scheduled event or interview. Your failure to appear at any event may result in your suspension from CMC services or from further interviewing. Based on the reason for the “no-show”, this suspension may be either temporary or permanent.

No-show Notification

The no-show policy will be enforced if you confirm, but do not attend one of the following activities:

• Practice interview or other scheduled training session • Company presentation, pre-night presentation, speaker program, or information session • Company site visit arranged by the CMC, e.g. Freeman Days events • Scheduled appointment with CMC staff • Scheduled interview with a recruiter

A cancellation from you less than 48 hours before an event will still result in a no-show. You will receive an email notifying you of the missed interview on the date of the interview or event. The email will contain instructions on resolving the no-show issue. Follow these instructions. You must respond within three business days of receiving the email or your interviewing privileges will be suspended immediately until further notice. Contact the CMC to clarify any issues.

Required Student Response

Respond to the email you receive with an explanation to the CMC as to why you missed the interview. Using MS Word, attach an apology and explanation to the recruiter. Both of these documents must be professionally written with appropriate grammar and no typographical errors. If you need to support your explanation, bring any required documentation, i.e. health services proof, receipt for mechanical work, funeral notice, etc. to the CMC within three business days after the no-show occurrence.

Review of the No-show Response

Within three business days of receiving your response to the no-show email, the CMC will send you an email with your no-show status. If your submitted materials are in review, your privileges are still in force. If your submitted materials are unacceptable, you will have one business day to correct the problem. If no materials are submitted, there will be an immediate suspension of all your privileges in using the CMC services. The final resolution of the no-show will be within five days of the review of materials. Resolution will result in one of the following:

• No-show will be excused and your record noted • No-show will be noted with privileges restricted • No-show will be unexcused, noted, and use of CMC privileges will be suspended for a

given period of time • No-show will be unexcused, noted, and use of CMC privileges will be suspended

permanently You will have three business days to appeal the resolution decision to the Associate Dean of the Freeman School of Business.

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Permanent Suspension of Privileges The following actions may result in permanent loss of interviewing privileges with the CMC:

• Blatant disregard for policies and practices • Rude and unprofessional behavior at an interview, presentation, or other career event • Failure to respond to no-show notification • Failure to complete no-show policy requirements • Missing a scheduled interview a second time (receiving a second no-show notification)

Implications of No-show

Any failure to appear at a scheduled interview in the CMC reflects poorly on the reputation of Tulane University, Freeman School of Business, Career Management Center, faculty, and students. It is not uncommon for employers to share information. Your failure to appear demonstrates a lack of responsibility and is detrimental to your job search. A no-show with one company could decrease your chances of being hired by another company or cause the company to question whether they want to recruit Tulane University students. If you do not show up for an interview, you will have also eliminated another student from possibly interviewing in that slot.

Emergency Situations

Be honest. If it is truly an emergency, call the CMC (504-865-5417) at once to notify staff of your situation. Follow up by emailing careers@tulane.edu so there is a record of your notice. Check your email for the no-show notification email and complete the process to ensure that your CMC privileges are maintained. Employment Eligibility Verification. The Immigration Reform and Control Act of 1986 requires that all employees hired after November 6, 1986 be certified as eligible to work in the USA. Students who are full-time hires, interns, or summer employees, will be required to present documents of eligibility before they begin work. Generally, a driver's license and birth certificate or passports are acceptable. All students should possess such documents before they begin work. Check NOW. Be sure you have the appropriate documents available. If you are in doubt as to how the law affects you, check with the staff at the International Student Services office. Freeman students are expected to abide by the Code of Ethics when participating in all recruitment activities. Failure to do so may result in the student's loss of interview privileges or future dismissal from the hiring company. Special requirements and candidate criteria are submitted by the recruiting organizations and may not necessarily reflect the policies of Tulane University, the A. B. Freeman School of Business Career Management Center, or the Tulane Career Services Center. Tulane University is an Affirmative Action/Equal Employment Opportunity Institution and does not discriminate on the basis of race, color, sex, sexual orientation, marital status, religion, national/ethnic origin, age, handicap, or veteran status.

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STUDENT PROGRAMS AND RESOURCES

PUBLICATIONS/COMMUNICATIONS/RESOURCES FOR STUDENTS Career Management Guidebook This guidebook provides you with an overview of the career services and resources available to you through the Career Management Center. It is a reference book that guides you through each stage of your career planning and internship/job search efforts. Job Postings/On-Campus Recruiting Information regarding on-campus recruiting opportunities, general job postings, CMC calendars, sites for submitting resumes to recruiters and sites for checking status of applications can be accessed through FreemanLink. Communication The CMC staff communicates with students primarily through the Tulane e-mail assigned to each Freeman student and located in the Freeman Address Book. Please check your account frequently for important announcements, deadlines and/or special recruiting opportunities. Notify the IT department immediately if you have problems with your account. You may also access your Tulane email through any Web browser – on campus, off campus, or anywhere in the world. Tulane Webmail may be accessed at owa.tulane.edu. Once you have filled in your email username and password (the same you would use on campus), click the Login button to proceed. If you don’t know your email username and password, contact the Help Desk at 504-862-8888. CMC Web Site The Career Management Center Web Site (http://www.freeman.tulane.edu/cmc) provides extensive career information including: 1) Links to aid you in self-assessment and testing. 2) Job search tools and skills including resume preparation, interviewing, and researching

companies. 3) Internship information and web sites. 4) Information on the skills needed to effectively attend job fairs. 5) Links to various resources. We assembled this information to assist you during this time of transition in your life. Please research this site to take advantage of all of the career-related information available. Professional Network The Professional Network is a group of over 1,000 Freeman alumni and others who have volunteered to serve as information resources to currently enrolled Freeman students and fellow alumni. They are available to provide information on career paths, industries, companies and/or specific functions. Networking, or the mutual sharing of information, can often lead you to getting the names of other people to contact that can help you get jobs or put you in touch with someone who can hire you. On average, 80% of jobs are obtained through networking.

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Periodicals Each semester several career periodicals are available in the CMC free of charge to Freeman students. Inside you will find helpful articles on the job market. Career Management Center Library Resources The CMC Career Library collection is housed in the Turchin Library on the third floor of the Freeman School. There are numerous excellent references regarding career development/assessment, career options, companies/employers, the job/internship search process, cover letters, resumes, networking, interviewing, directories, and etiquette. The Turchin Library website also provides links to such resources as the Vault online guides through the ‘Career Resources’ section:

• Vault.com Career advice, along with industry and company guides. User ID and password mailed directly to user from Vault.

• WetFeet Research Career Center Similiar to Vault with career information, and industry and company guides.

• Going Global Includes job and intership postings, updated daily, for all countries, as well as country guides and an employer directory.

Students can also remain informed of current events and research information in preparation for interviews by utilizing the following links on the Turchin Library website: (The following databases are composed of collections of periodical articles, ranging from full image, full text to abstracts.)

• Factiva.com : Full text of hundreds of newspapers and magazines, including the Wall Street Journal, New York Times, Baron's, and the Financial Times. Many publications are updated the same day. Also includes current quotes, market data, and company and industry reports from over 3500 publications.

• ABI/Inform (Proquest Direct): Provides index and some full text/image coverage of 1000 business journals and magazines from 1970 to the present. Searchable by keywords, author, journal, subject, and company.

• Business Source Complete: Includes over 3,000 full text journals in the fields of marketing, management, accounting, finance, MIS, and international business.

• Lexis-Nexis Academic Universe: LEXIS-NEXIS Academic Universe provides access to a wide range of news, business, legal, and reference information.

Recommended Reading

• Vault Reports Guide to Schmoozing – Book and Website • Dig Your Well Before You’re Thirsty – Harvey Mackay • Never Eat Alone – Keith Ferrazzi • Emotional Intelligence – Daniel Goleman • hellomynameisscott.com – Scott Ginsberg • The Fine Art of Small Talk – Debra Fine • The Luck Factor: Changing Your Luck, Changing Your Life – The Four Essential

Principles – Dr. Richard Wiseman

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CAREER EDUCATION PROGRAMS Career Development and Management (CDMA) The Career Development and Management Course is mandatory for all undergraduates of the business school. The goal of these sessions is to assist students in their career development efforts and to prepare them to be competitive candidates for both internship and job searches. 12 sessions are required: sessions 1, 2, 3 (CDMA 101) for freshmen; sessions 4, 5, 6 (CDMA 201) for sophomores; sessions 7, 8, 9 (CDMA 301) for juniors; sessions 10, 11, 12 (CDMA 401) for seniors Each semester the CMC will offer two sections for each grade level on the topics covered below. The sessions will be included in the normal daily schedule of classes as often as possible. Students will register for the sessions through TOUR. The sessions will be facilitated not only by the Director of the CMC, but also by Career Consultants. Panels of upper-class students, alumni, faculty, and industry professionals will be assembled to provide valuable information on such topics as choosing a major or a career path, a real-life look at business, and information on trends and job search strategies. PERS 601 Career Development (MBA requirement) This seminar course during the first semester is designed to provide students with the tools and information to identify appropriate career goals. Additionally, students will begin the development of their internship and job search strategy. Topics include: The Self Directed Career Search, Two-Minute Introduction & Elevator Speeches, Networking, Informational Interviewing, Interviewing Skills and Career Planning. Most sessions feature guest presentations by career-search experts, recruiting practitioners and alumni. A recorded mock-interview is one of several requirements in this course. Mock Interviews/Interviewing Practice Mock interviews provide students with an opportunity to prepare for and practice an actual interview through interview role-play that includes appropriate dress. This helps students learn needed techniques that help them “sell” their skills and abilities in a polished and professional manner. For information on preparing for an upcoming interview, click on Job Search within the CMC web page or visit the Career Resource Library collection in the Turchin Library on the third floor of the Freeman School. Mock interviews are available by scheduling a one-hour appointment with the CMC Career Consultant. To schedule an appointment, please stop by the CMC, Suite 300 or call 865-5417. Because of the popularity of mock interviews and to derive maximum benefit from the experience, students are strongly encouraged to schedule an appointment at least one week in advance of an actual interview date. This time frame allows for newly developed skills and strategies to be practiced and applied appropriately.

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Company Presentations/Information Sessions Employers often host company presentations or information sessions prior to their campus interviews. These events provide additional publicity for company visits and help to better prepare students for upcoming interviews. (Note: If you are scheduled to interview with a company that hosts a presentation, you are expected to attend. See page 8 for more details.) Companies may also host informal student mixers to increase visibility and allow company representatives to interact with students in a social environment. Students should plan to attend these types of events, especially those scheduled for companies in which they are interested. Often students who originally believed they were not particularly interested in a given company discover and pursue excellent opportunities as a result of these presentations. INTERVIEWING OPPORTUNITIES On-Campus Recruiting On-campus recruiting is one of the most effective resources available to meet and interview with potential employers. Through this program, employers visit the campus to interview Freeman students for full-time and internship opportunities with their companies. Advantages of participating in the CMC’s on-campus recruiting program include the flexibility, accessibility, and customization that are available through FreemanLink - our personalized, web-based scheduling program. This system allows students registered with the CMC to access information on upcoming interviews, submit resumes for consideration, sign-up for interview schedules on-line, and review interview activity at their convenience. Job Fairs & Networking Events The Career Management Center also encourages student participation in job fairs and other planned networking activities. These events, along with the on-campus recruiting program, are designed to facilitate the job search process and student exposure to potential employers. Local and national events offer students opportunities to interact with additional employers that may not be as accessible outside of the structured recruiting program. The CMC hosts Freeman Days networking events, including Freeman Days in New York, Freeman Days in Houston, and Freeman Days in New Orleans so that students have an opportunity to connect with alumni in these cities. Opportunities for site visits and on-site company interviews are also pursued and offered to students when available. Students who derive the most benefit from these events typically contact alumni prior to the event and set up additional networking meetings and interviews with companies in the area during their stay. RSVP for these events through FreemanLink. A complete list of job fairs and networking events is available on the CMC website or you may pick up a schedule in the CMC office, located in Suite 300.

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RECRUITER PUBLICATIONS AND RESOURCES

Resume Books Each fall and spring, the center publishes resume books for the academic year that contain the resumes of fall, spring and summer graduates for that year and give companies an accurate profile of the Freeman School’s graduating classes. Resume books are published for the BSM, MAACT, MFIN, and MBA classes. Companies may use the books to pre-select candidates for on-campus interviews or to contact students for employment opportunities that may become available. The resume designated as your primary resume through FreemanLink will be used in each resume book.

Freeman School MBA Resume Database The Freeman School has recently partnered with MBA Focus enabling MBA students to put their resume and a streamlined profile online using this new Freeman School MBA Resume Database. It’s a searchable web database provided to any organization interested in recruiting Freeman School MBAs. Resumes can be accessed by more than 2500 recruiters, representing over 60 top global firms. (First-year MBAs: https://gts.mbafocus.com/Tulane/Candidates/Login.aspx?pid=66) Targeted Resume Books The Center will publish target resume books for companies that wish to receive resumes of only those candidates that fit a particular discipline or profile. By using this service, employers are able to target those candidates whose backgrounds best match position requirements. Target resume books are electronically mailed to companies upon request and are also prepared for resume referrals through on-campus recruiting in FreemanLink. CMC Web Site (www.hiretulanebiz.com) The CMC web site offers recruiters information on the city, school, Freeman academic programs, students, and the Career Management Center. Employers may access features such as the job listing service or request additional information via email. Profile and demographic information are available on our website: http://www.freeman.tulane.edu/cmc/profiles.htm, to give employers accurate profiles on student enrollment and employment statistics. Job Listings Employers who wish to advertise job openings for both full-time and summer internship positions are invited to either contact the center directly or use the center’s on-line posting system.

Resume Referrals Employers may participate in the resume referral service as an alternative to on-campus recruiting visits. They may elect to have candidates contact them directly or have the center collect resumes of candidates to forward as a group. Once the resumes are received, company recruiters may decide to host an on-campus-recruiting visit or simply contact students directly. Internships Internships provide students with practical, hands-on training and experience in today’s corporate environment. An internship is an excellent way for a company to become familiar with a Freeman student and gain potential employment prospects for its organization. Internships are highly encouraged because they are often excellent gateways to a full-time offer. MBA students are encouraged to obtain an internship during the summer between 1st & 2nd year. Companies seek students who have internship experiences. Internships can be coordinated to accommodate the student’s schedule during the academic year or during the summer months.

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CAREER PLANNING INTRODUCTION TO CAREER PLANNING

Career planning is the process of defining where you are now, where you want to go, and how to get there. In order to do so you must spend time identifying your strengths and weaknesses, likes and dislikes, values, how much money you need to be happy and more. Career planning worksheets are required of all undergraduates as part of the CDMA courses. The worksheets are part of orientation for Master of Accounting and Master of Finance students. The career planning worksheets are for you – it is worth your time to think through your answers to the questions asked. Doing so can help you in finding a job you love at a company who provides the best working environment for your future success.

SELF ASSESSMENT Overview A critical first step in the career planning process is self-assessment that includes a thorough evaluation of your interests, skills, values, and personality. While there are standardized assessment instruments to indicate this type of information, you can begin the process simply by asking yourself a few questions. The answers to these questions will provide you with a better understanding of who you are and what you want. Once you have a clear understanding of yourself, you can use this self-knowledge to communicate your career goals clearly to others. Defining a Career Plan Students frequently are confronted with the question, “What do I do if I don’t know WHAT I want to do?” If you are willing to work on your career plan and to actively take steps to understand your options, there are a number of resources that can assist you. Steps you can take include the following:

• Answer the Self-Test questions provided in this Guidebook. • Visit the Career Section in the Turchin Library for career reference books. • Meet with your Career Consultant to discuss your self-test and career goals. • Attend Freeman career events, panels, programs, and special events. • Utilize the Professional Network (PROFESSIONAL NETWORK) and conduct informational

interviews for career and industry insight. CareerLeader and CareerLeader-College™ Assessments Specifically designed for MBA students, CareerLeader is the premier on-line business career self-assessment program. CareerLeader was developed after twelve years of research and is employed by over 200 of the top MBA schools in the United States and Europe. Beginning junior year, students are eligible to take the CareerLeader-College™ Assessment. This assessment is designed specifically for business school students by professors from the Harvard School of Business. It compares your answers to those of people who are enjoying successful careers in various areas of business. Your results will state how close of a match you are to people in various business roles. The assessment results also provide detailed explanations of the various job titles used, to provide students an accurate representation of the careers included in the assessment. This is a great tool for students who are uncertain of what area of business most interests them, or for those who want to confirm they are pursuing the right career. For more information, contact your Career Consultant.

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Additional Career Testing Career testing is available in the Educational Resources Center (ERC) for students requesting additional assistance with their career decision process. A variety of tests are available, including personality, ability, and interest inventories. You may have your individual results interpreted by your Career Consultant, in order to relate the test results directly to your individual career plan and strategy. Please contact the ERC at 865-5113 for information regarding hours of operation, fees, and scheduling appointments. Career Advising Your Career Consultant is available to assist you with interpreting your career assessments and analyzing your interest, skills, values and personal style as they relate to your career goals. The goal of the career counseling process is to position you to make an informed career decision that results in your career satisfaction. Once learned, this process is effective in managing your career now and throughout your lifetime. INTERNSHIPS Completing an internship is the best way to find out if a particular industry or company is the right fit for you. It is also an opportunity for you to further develop your network and to start professional reputation. Your performance during an internship becomes part of your professional history, so be sure to take the opportunity seriously. Obtaining an Internship Students succeed in obtaining an internship in one of three ways. • Independent efforts (networking, alumni, faculty, etc.) • Job announcements through the CMC Job Listings (FreemanLink) • On-campus recruiting

It is critical to develop your internship goals and start making contacts before the winter break. If you are interested in an internship at a major company be sure to check their website for application deadlines, which are as early as November in some cases. The more competitive the internship the earlier the application deadline. In the letters, express your interest in the industry/company to your contact and explore possibilities for doing an internship during the upcoming summer. If you are writing a contact who is not alum and/or who represents a company that may not have an official internship program, we recommend that you express an interest in completing project work rather than an internship. Many employers may not understand the term internship and could quickly reject your request, saying that their company does not hire interns. If you mention that you are interested in projects, it may be easier for the employer to be creative in thinking about the company’s needs. Internship Compensation Typical corporate internship compensation is 75% to 80% of expected salary at graduation, calculated weekly or monthly without benefits. Smaller organizations will tend to pay less; offers range from hourly rates to lump sum contracts. Some positions are not paid. Your accommodations are typically your responsibility.

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YOUR CAREER SEARCH - WHAT TO DO AND WHEN TO DO IT

Part of the challenge of an effective internship/job search involves organization. We recommend using a binder or planner to keep track of the events and activities at Freeman and the time that you are dedicating to your internship/job search. You could effectively use this binder to maintain records of your counseling appointments and internship/job search contacts. You are ultimately responsible for the success of your own career search, but the Career Management Center will provide you with many resources available to assist you in reaching your goals. Finding an internship or a job is a “job” in itself, requiring a great deal of persistence and hard work. Although we provide you with opportunities to apply for on-campus interviews, this needs to be supplemented with your outside efforts to research your target companies and gain maximum exposure to additional opportunities that match your qualifications. We will work with you through individual appointments and career-related activities to assist you in your personal internship/job search. One of the questions commonly asked at the beginning of the school year is “When should I begin my internship/job search and how do I start the process?” In response, the Career Management Center has created a Career Timeline that serves as a reference guide and for you during the academic year.

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RECOMMENDED BSM CAREER PLANNING TIMELINE JUNIORS September – December • Enroll in CDMA 301 and complete CDMA 101 and 201 if you have not already done so. • Read the entire Career Management Guidebook paying special attention to “Obtaining an

Internship.” • Attend all company/industry presentations and express your interests to the key contacts. • Meet with a Career Consultant to review your career goals and internship search strategy. • Research the industry to compile a list of companies that interest you, identify what

internship opportunities exist within those companies, and what the deadlines are to apply. • Identify and compile your list of networking contacts, including mentors, for establishing

relationships and collecting career/industry information. • Target, prepare and distribute networking letters based on your company and networking

research information. • Get involved in clubs, associations, organizations, and projects that support your career

goals. • Research all aspects of your target industry and companies. • Update home answering machine to extend professional message for recruiting purposes. • Block out a scheduled amount of time each day or week (based on your needs) to devote

strictly to your job search. Stick to this commitment and schedule. • Check internship opportunity postings through FreemanLink on a weekly basis. • Take advantage of the holiday break to travel and schedule interviews in target cities. January – April • Send cover letters and resumes to your contacts in targeted companies for your internship

search – be sure you check the application deadlines early so you do not miss them! • Follow up on initial correspondence to schedule interviews. • Check internship opportunity postings through FreemanLink on a weekly basis. • Check on-campus recruiting schedules weekly and submit pre-select requests for companies

and positions that seriously interest you. • Identify and utilize additional resources such as newspapers, web sites, company files,

industry journals, directories, etc. • Network with seniors to identify possible internship opportunities and contacts within your

targeted industry. • Take advantage of Spring Break to schedule appointments. • Practice and refine your interview skills through mock interviews. • Report all internship offers and acceptance information to the CMC.

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SENIORS Your career goals should be well defined at this point. If they are not, make an appointment with your BSM Career Consultant for assistance. Continue to target the companies that fit your goals and remain PRO-ACTIVE in your job search until you accept the position you want. August – December • Update resume to reflect summer internship experience – do so EARLY!!! • Check on-campus recruiting schedules several times a week through FreemanLink; drop your

resume for positions that are of serious interest to you. • Attend company presentations, speaker series, alumni networking receptions, and Job Fairs;

express your interests to key people attending. • Re-evaluate your career goals and objectives. • Review your resume and career strategy plans with your Career Consultant. • Schedule a mock interview with your Career Consultant. • Follow-up with relevant contacts you established during your junior year and summer

internship; update them with your job search progress and status. • Take advantage of the holiday break to travel and schedule interviews in target cities. January – April • Stay active in your job search until you have found the right position • Identify any resource overlooked such as newspapers, web sites, company files, industry

journals, directories, etc. • Take advantage of Spring Break to schedule appointments. • Work closely with the Career Management Center to answer any questions you may have

and to assist you with your salary negotiation strategy. Keep them informed of your progress.

• Inform the Career Management Center of all offers and final acceptance data. Also indicate changes in address, phone number, etc.

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RECOMMENDED GRADUATE STUDENT TIMELINES MASTER OF FINANCE STUDENTS Your challenge is in identifying precisely which area of finance interests you most and would be the best fit for you as an individual. To gain clarity on the subject you should make an appointment with a Career Consultant, who can work with you to determine your best fit. Target the companies that fit your goals and remain PRO-ACTIVE in your job search until you accept the position you want. July – December • Update your resume before August 1st to ensure you do not miss financial recruiting

deadlines, which are very early in the fall semester. • Check job postings several times a week through FreemanLink; drop your resume for

positions that are of serious interest to you. • Attend company presentations, speaker series, alumni networking receptions, and Job Fairs;

express your interests to key people attending. • Develop relationships with alumni and recruiters by remaining in contact with them

throughout the semester. • Follow-up with relevant contacts you established during your undergraduate coursework and

internships; update them with your job search progress and status. • Review your resume and career strategy plans with your Career Consultant. • Schedule a mock interview with your Career Consultant. • Take advantage of the holiday break to travel and schedule interviews in target cities. • Report all job offers and acceptances to the Career Management Center. January – May • Re-evaluate your career goals and job search strategies with the help of a Career Consultant. • Remain in touch with relevant contacts you established last semester and reconnect with

those from past internships, associations, and universities if you have not already done so. • Check job postings several times a week through FreemanLink; drop your resume for

positions that are of serious interest to you. • Attend company presentations, speaker series, alumni networking receptions, and Job Fairs;

express your interests to key people attending. • Schedule a mock interview with your Career Consultant if you have not already done so. • Take advantage of spring break to travel and schedule interviews in target cities. • Report all job offers and acceptances to the Career Management Center.

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MASTER OF ACCOUNTING STUDENTS Your challenge is in identifying precisely which area of accounting interests you most and would be the best fit for you as an individual. To gain clarity on the subject you should make an appointment with a Career Consultant, who can work with you to determine your best fit. Target the companies that fit your goals and remain PRO-ACTIVE in your job search until you accept the position you want. August – December • Update resume to reflect summer internship experience – do so EARLY!!! • Check on-campus recruiting schedules several times a week through FreemanLink; drop your

resume for positions that are of serious interest to you. • Attend meet the firms, speaker series, alumni networking receptions, and Job Fairs; express

your interests to key people attending. • Re-evaluate your career goals and objectives. • Review your resume and career strategy plans with your Career Consultant. • Schedule a mock interview with your Career Consultant. • Follow-up with relevant contacts you established during your junior year and summer

internship; update them with your job search progress and status. • Take advantage of the holiday break to travel and schedule interviews in target cities. January – April • Interview with the “Big Four” accounting firms for a busy season internship for the following

Spring semester • Stay active in your job search until you have found the right position • Identify any resource overlooked such as newspapers, web sites, company files, industry

journals, directories, etc. • Take advantage of Spring Break to schedule appointments. • Work closely with the Career Management Center to answer any questions you may have

and to assist you with your salary negotiation strategy. Keep them informed of your progress.

• Inform the Career Management Center of all offers and final acceptance data. Also indicate changes in address, phone number, etc.

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RECOMMENDED MBA CAREER PLANNING TIMELINE FIRST YEAR STUDENTS – MBA1 July-August • Complete your CareerLeader assessments and your resume in Freeman format. • Attend Orientation and upload your resume into the CMC’s FreemanLink database. • Create an account in MBA Focus & upload your resume • Visit the Career Management Center (CMC), meet with your MBA Career Management

Consultant and become familiar with services, programs, web site (www.hiretulanebiz.com) and other career resources that are available to you as listed in the Career Management Guidebook.

• Purchase “quality” resume paper (bond paper) and 9x12 envelopes. • Update telephone answering greetings to a “professional” message for recruiting purposes. • Utilize a planner/organizer to help manage your time and to record important dates and

deadlines. • Plan to attend career-related workshops and events that align with your career goals. Also

attend as many company/industry presentations as possible and express your interests to the key contacts.

• Attend PERS601 (Career Development) seminar course • Make plans to attend Freeman Days events (NY, Houston, Washington, DC & New Orleans) • Order business cards (optional) September • Explore the self-assessment process to aid in setting your career path. Utilize the CMC on-

line resources from the Turchin Library and familiarize yourself with career opportunities in your chosen field or industry. Network with industry professionals, alumni and second-year MBAs for advice on entering your targeted industry or functional area.

• Meet with your MBA Career Management Consultant to review career goals and internship search strategy.

• Block out a scheduled amount of time (daily/weekly) to devote to your internship search, and stick to your commitment and schedule.

• Identify, prioritize, and research companies of interest. Successful students often research the top companies on their target lists in groups of 2-5 at a time. Make a folder for each or organize your company information in a binder and continue to add information and companies throughout the year.

• Join clubs, associations, and organizations related to your career interests. • Review sample cover letters, networking letters and thank you letters in the CMC’s MBA

Correspondence Packet for reference purposes. [use “Resume/Cover Letter” QuickLink] • Identify and prioritize your list of networking contacts, including Freeman alumni

(Professional Network) to establish relationships and collect career/industry information. • Send targeted letters, emails, and/or make calls to Professional Network & other mentor

contacts. • Plan to take advantage of the holiday break to visit company contacts in target cities. • Follow up, send ‘thank you’ notes & be persistent…not a PITA!

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RECOMMENDED MBA CAREER PLANNING TIMELINE FIRST YEAR STUDENTS – MBA1 (continued) October-December • Attend career-related workshops, seminars and information sessions. • Network with second-year MBA students to identify possible internship opportunities. • Send letters and/or call the contacts on your company and networking lists; track your

progress & follow up. • Send cover letters and resumes to companies participating in upcoming recruiting events and

to those you would like to visit over the holiday break. • Participate in internship search chat rooms and check message boards. Review and update

your profile information in FreemanLink & MBA Focus. • Schedule a mock interview with your career consultant, second-year MBA and/or alumni to

practice your interviewing skills. • Continue researching and targeting companies of interest. Identify additional resources such

as company databases, newspapers, web sites, company files, industry journals, directories, and online resources.

• Finalize and confirm all holiday break interviews and appointments. • Follow-up with contacts made during the holiday break. • Bring extra copies of your resume when you travel in anticipation of additional interviews or

networking opportunities. • Follow up, send ‘thank you’ notes & be persistent…not a PITA!

January-April • Attend workshops, seminars, and information sessions to gain access to new ideas. • Send cover letters and resumes to company recruiters before events you plan to attend to

request an opportunity to meet or interview. • Meet with your MBA Career Management Consultant to review your internship search

strategies. • Continue to target and expand company and networking contacts. • Follow-up on earlier contacts and companies. • Send thank you letters to recruiters you interviewed with and to contacts who assisted you in

your internship search. • Confirm all appointment and interviews for Spring Break. • Follow up, send ‘thank you’ notes & be persistent…not a PITA!

• Prioritize internship opportunities based on your criteria and assess offers. • Send confirmation letter of internship acceptance. • Inform CMC of all offers, final acceptance, and summer contact information. • Relax and enjoy the fruits of your labor!

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RECOMMENDED MBA CAREER PLANNING TIMELINE SECOND YEAR STUDENTS – MBA2 Your career goals should be well defined at this point. If they are not, make an appointment with your MBA Career Consultant for assistance. Continue to target the companies that fit your goals and remain proactive in your job search until you accept a position. July-December • Update resume to reflect summer internship experience – upload into Freemanlink and MBA

Focus. • Reevaluate your career goals and objectives. • Review your resume and Career Strategy Plans A & B with your career advisor. • Plan for Freeman Days event participation and continue to expand your network! • Write cover letters to alumni and other contacts; tell them about your career goals and set up

meetings to obtain additional advice and contacts. • Attend company presentations, speaker series, alumni networking receptions, and job fairs in

targeted cities; express your interests to key people attending. • Schedule a mock interview with your MBA Career Management Consultant. • Check on-campus recruiting schedules several times a week in FreemanLink; drop your

resume for positions that are of interest to you. • Follow-up with relevant contacts you established during your first year and summer

internship; update them with your job search progress and status. • Take advantage of the holiday break to travel and schedule interviews in target cities. • Follow up, send ‘thank you’ notes & be persistent…not a PITA!

January-May • Stay active in your job search until you have found a position. • Identify any resource overlooked such as newspapers, web sites, company files, industry

journals, directories, and online resources. • Take advantage of Spring Break to schedule appointments. • Follow up, send ‘thank you’ notes & be persistent…not a PITA! • Prioritize job opportunities based on your criteria and carefully assess offers. • Work closely with the CMC to answer any questions you may have and to receive assistance

with your salary negotiation strategy. Keep them informed of your progress. • Send letter confirming your acceptance of job offer. • Report all offers and final acceptance data to the CMC. Also update the CMC with changes

in your contact information. • Relax and enjoy the fruits of your labor and graduation!

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MARKETING YOURSELF

NETWORK, NETWORK, NETWORK! Marketing Techniques Your task in marketing yourself to prospective employers is to focus on their needs, “proving” to the employer that you have the skills needed to succeed in the target position and that you offer a unique value to their company. • Review your accomplishments from past experiences • Identify the skills, competencies and traits that you possess through self-assessment • Develop a two minute commercial about yourself containing this information to prepare for

networking events, meeting employers, and interviewing. Understanding the culture of the organization you are approaching is of utmost importance, as recruiters are seeking a person who will “fit” well in their organization. Finally, convincing the hiring authority that you have the potential and ideas regarding the future of their organization will help you get the offer. Two Minute Introduction In preparing your “commercial”, include the following information as it relates to your current career goals/job search: • Your Name, and possibly a brief statement about where you grew up • Educational Background – School(s), Degrees, Certifications, Honors, Awards, Military • Work Experience – Overview, Skills, Highlights • Reason for pursuing the company/position • Think in terms of past, present, and future – a little bit about where you have been, then a bit

about where you are now, and finish with what is next for you – your goal. • Try to include a unique feature about yourself to get the attention of the person with whom

you are speaking. 90 Second Commercial Example Hello, my name is Morgan Sullivan. I grew up in Mobile, Alabama, in a family that owned several commercial real estate properties. Growing up I enjoyed visiting the properties and became interested in real estate at an early age. I am currently a junior at Tulane University’s Freeman School of Business, and I am majoring in accounting and management. I am very interested in obtaining an internship with your company, as I have learned your Real Estate Development Internship Program is highly regarded. From what I read on your website, you are looking for highly motivated students with an entrepreneurial spirit and effective communication skills. While the entrepreneurial spirit comes naturally to me, I have developed my communication skills through my involvement with the Freeman Student Government, where I have served as a Senator for the last two years. Part of my role in the FSG was to create community services projects for students and I was able to arrange several opportunities for students to participate in Habitat for Humanity projects in and around New Orleans. As a highly motivated individual, I know I would be a valuable asset for your company. I look forward to speaking with you further about your internship program.

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Other Sentence Starters “The reason for my call today is to discuss with you the possibility of obtaining an internship/full-time position as a (job title) at your company starting in (month).” “Will you please describe your company’s recruiting process or what you think would be the best way for me to submit to be seriously considered for a position?” “I am especially interested in applying for opportunities with the (office location, department or division), is the recruiting process the same for that (group/office/department) as with the rest of the firm?” “Do you know the name of the person who is responsible for hiring college students at (company name)? Will you please give me their telephone number and if possible, transfer me at the end of this call?” “Thank you for your time today, I really appreciated speaking with you. I am going to contact (Contact #2’s name) this week. I’ll be sure to keep you posted on what happens.” Your Competitive Advantage The job market is currently extremely challenging with a limited number of internship and job opportunities – and it is highly competitive. To stand out among the crowd, students must work hard not only in developing their skills but also in learning effective ways of presenting themselves to employers. It is important to take advantage of the coaching available to you on all aspects of your search: resume, correspondence, interviewing, negotiating, and so forth. You only have one chance to make a good first impression.

Networking “Networking” has numerous connotations in our society. When we refer to networking as an integral part of your internship/job search, we are speaking of a mutual sharing of information with both personal and professional contacts. Additionally, there are career-related groups and organizations that offer assistance. Categories of networking contacts include family, friends, professors, colleagues, alumni, service professionals, community contacts, and church groups. Attending meetings for professional and civic organizations is also effective. Networking is not asking for a job – it is asking for information that will eventually lead you to someone who has a need for your skills and is in a position to hire you. Communications may take place face-to-face, by telephone, and/or in writing. The most effective form is face-to-face, but this is not always practical. Reflect on your strengths and determine which method of contact would result in your best “first impression.” Hopefully you will learn from your contact and maybe even receive leads to others that can get you closer to helping you obtain an internship or job. For students who enjoy interacting with and meeting new people, networking is a fun experience. For others, it is an uncomfortable—but necessary—experience that gradually becomes easier.

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Professional Network The CMC offers a valuable networking resource known as the Professional Network. Members of the Professional Network are Freeman alumni and others who have volunteered to assist current Freeman students and alumni as mentors by providing career advice and employment information within their chosen field. You can search the database by city, state, function, and industry and can access the Network through FreemanLink. If you need additional information from the database, please see your advisor or other CMC staff members. We are continually updating the Professional Network database and need feedback from you regarding the degree of helpfulness of your contacts and report of any new/revised data. This database is intended for use in informational interviewing, NOT MASS MAILINGS and NOT AS A JOB SERVICE. A suggested approach to contacting members of the Professional Network is to make a list of possible networking contacts that fit your criteria and send a brief email or letter to the preferred contact address. Include in your letter your introduction, why you are writing, where you received their name, and how you plan to follow-up. A sample email, phone dialog and cover letter follow. Please be sensitive to the alumni by understanding their participation is completely voluntary. They can withdraw their name at any point from this program if they feel they are being harassed or if their time is being wasted. When contacting them, please address your specific industry or career questions. Remember, it is not their responsibility to give you a job, so please do not ask them to do so.

Sample Email to Professional Network Member Dear Mr. Charles: As a junior/senior at the A. B. Freeman School of Business, I found your name in the Professional Network database, and I would appreciate your advice regarding a summer internship in the field of ___________/a career in the field of ___________. I am currently majoring in ___________ and am interested in securing a position in ___________ after graduation. However, I have some questions about this career path. Please let me know if you would prefer to correspond through email or by telephone. If you prefer I contact you by phone, I can assure you I will contact you at whatever time you specify and our conversation will last no longer than 15 minutes. If you wish, I would be happy to provide you with a copy of my resume. With your background, experience and extensive knowledge of this field, I look forward to any information you will share with me in response to a number of questions that I have in mind. Thank you very much for your time. The information you can provide will be of great value to my future career decisions and is greatly appreciated. In the meantime, I can be reached at (504) 888-8888 or BSMstudent@tulane.edu. Sincerely, Student Seeker

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Sample Phone Call Dialog to Professional Network Member

“Hi Mr. Smith, this is (your name). I am currently a student at Tulane's Freeman School and located your name from the Professional Network database. I am contacting you to see when you might have a few minutes to pass along some much needed advice/suggestions on transitioning into the field of _________. I am very interested in learning more about your company and believe you would be an ideal resource person for me to speak with.” In most cases you will need to make an appointment; however, be prepared with questions in the event they can speak with you at the time of the call. Informational Interviews When you network, you are conducting informational interviews. Most people like to talk about the kind of work they do, but they are also typically pressed for time. Be well prepared when you make the call. Be able to present your 90 second commercial to your contact. Ask for a 15-minute meeting to find out information that you need regarding your contact’s career function, industry, company, locale, and/or approach to internship/job search. Before the meeting ends, if the contact does not give you names of other people to contact, it is appropriate to ask a question such as, “Is there anyone else that you recommend I contact?” If your contact gives you referrals, you can ask if it would be acceptable to mention your contact’s name when you make the calls. Always follow up with your original contact after you speak with referrals. Also, networking is a two-way experience. Share any helpful research or information you have with your contact at the meeting in addition to expressing appreciation for their time and the information they have provided you. A thank you letter, note or e-mail message is appropriate after the meeting. Informational Interviewing Sample Questions In informational interviews, try to find out answers to the following TYPES of questions: 1. How did you get started in this field? 2. What aspects of your job do you find most/least rewarding or exciting? 3. What skills do you find most critical for success in your industry? 4. Why did you choose this industry? Company? Functional area? 5. What do you do in a typical day/week? How much of your time do you spend in meetings,

on the phone, with customers, traveling, and dealing with immediate issues? 6. What percentage of time do you work independently (without any interruptions)? 7. What surprises did you have upon entering this field?

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Ten Important Networking Tips 1. Always have a positive attitude. Be courteous, polite and appreciative. 2. Tell everyone you know you are job hunting. 3. Know what you want from others and prepare questions in advance. 4. Do not embarrass those who have made connections for you. Follow-up on all the leads you

have been given. 5. Incorporate networking into your everyday life. 6. Keep your conversations brief and focus on the topic at hand. Do not monopolize other

people’s time with personal stories when networking. 7. Keep your word of confidentiality. Trust is important. 8. Share information, ideas, resources and contacts. 9. Mingle with people you don’t already know at meetings and events. Introduce yourself. 10. Always follow-up with a thank you for the assistance you have received.

Plan and Contact Your networking will proceed most effectively if you set weekly goals to contact members of your network, record and organize your contact information, and follow-up with your contacts in terms of the results of their suggestions. The CMC recommends making a minimum of five contacts per week. It is important to do related research before making these contacts. Remember—although these contacts are not interviews for jobs, they certainly do recognize that you are a potential employee. Everyone is a possible networking contact, but the following are the groups that most job seekers find to be particularly helpful—family, friends, mentors/buddies, Professional Network members/alumni, professors, career professionals, associations/organizations, classmates, past co-workers, service professionals, civic/interest groups and church groups. You should make a list of your networking contacts and prioritize them before investing your time and effort. The strategy that works well for most students is to gather information from networking contacts and to communicate information to them regarding the skills, strengths, goals and uniqueness that the student has to offer. This is done in an effort to gain ideas and/or contacts that, when pursued, will lead students closer to achieving their career goals. Sometimes it takes three or four contacts to reach a hiring authority. The ideal situation is to have contacts established in the companies where you would like to find employment. Since finding a job is partly a numbers game, it is just a matter of time until an opening occurs in these companies. If you have a networking relationship already established, chances are you will find out about a new opportunity early on—hopefully before it ever gets advertised. In theory, your network should never end—you should continue to get new leads that generate other new leads until you are able to locate an appropriate internship/job. With the job market in as much flux as it is with mergers and acquisitions and resulting layoff situations, it is a good idea to maintain a network within your area of expertise. This can form the basis of your long-term career management strategy.

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Additional Ways to Develop a Network Participate in an internship or volunteer work and use these opportunities to gain

information. Chambers of Commerce, community service centers, and membership rosters of

professional associations are sources for career-related information. Research newspapers, journals, and other publications to identify employers or

organizations that are expanding/reorganizing/merging, or developing new products. Attend meetings of organizations in your career interest area and if appropriate, get

involved. Attend company informational sessions at Freeman to obtain information about the

company and possible leads. Job Applications Some companies require applicants to complete a job application. In these instances, you should complete the provided job application as requested. Use your resume wording wherever possible. Be sure to complete all sections of the application. When asked for job skills never write “see resume”. Many times they are testing you to see if you can follow directions. Write in black or blue ink and be sure that you write neatly. Remember that this is the first impression you are giving the company.

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DIFFERENTIATING YOURSELF DURING YOUR JOB SEARCH Finding great work will require perseverance, creativity and sometimes thinking unconventionally. Take a career activist stance and follow these strategies to uncover and secure your ideal work. Know yourself: The most significant factor in securing a job is the ability to articulate interests, skills, unique talents, values, work preferences and accomplishments. This is the foundation not only for setting meaningful career goals, but also for writing marketing materials and presenting yourself effectively. Think broadly: Disconnect your identity from jobs and job titles. Think of yourself as the owner of a self-managed portfolio of skills, talents and abilities to solve certain classes of problems and to thrive under certain environmental and cultural conditions. Rather than thinking in terms of jobs or job titles, focus on what roles you want to play, whether as a team builder, problem solver, communicator or leader.

Think like a recruiter: This is a golden rule for an effective job search. Imagine you were recruiting for the targeted opportunity: What technical and non-technical skills would you want to see? Highlight areas of your experience that speak directly to the employer’s needs. Network intelligently: Networking is one of the most powerful career management strategies, but it is also the one that poses the greatest challenges. Do not think of it as an interview, think of it as a conversation. Make it easy and enjoyable for people to meet with you. Consider a phone conversation rather than face-to-face meeting to make it easier for your contact. Be sure to send a thank you note. Keep your network informed of your progress, especially once you have landed your new job.

Become an oral storyteller: In your networking you will be gathering important insider information on industry trends, corporate strategies, and product innovations that will often be of interest to the people you network with and to the recruiter. Use every interaction as an opportunity to pick up a piece of information and pass on a piece of information.

Show your personality: Communicate enthusiasm for the job. Charm and manners speak volumes. Employers are hiring people who they think will be a good fit for their organization, as well as someone who will promote positive image of their company. Be natural and express your authentic self. Prepare for the interview, but don’t over-rehearse.

Conduct an audition: It is easier for an employer to say yes to contract work than a full-time permanent job. Consider contract work as a foot in the door and an opportunity to check out the work and culture. Be prepared for delays: Follow up in a few weeks if you have not heard back from the recruiter; and every couple of weeks after that. Things often do not unfold as planned. Expect unanticipated roadblocks and changes in the hiring process. Do not be disheartened if a search is put on hold.

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JOB SEARCH TOOLS Resumes A resume is a marketing tool designed to get you an interview. It highlights your skills and competencies and is formatted in a clear and concise manner. It should demonstrate your ability to communicate professionally. Information included in your resume should stimulate questions and interest at the interview. A resumes is not a narrative of your life story. It is a snapshot of your qualifications and experiences aimed at a specific audience. Employers typically spend 15 seconds scanning your resume before they decide if it gets a thorough reading. A resume is an employer’s first impression of you; therefore, it must be accurate, attractive and thought-provoking. A CMC/FreemanLink Approved Resume To market you best to employers, the CMC has a few guidelines to follow to ensure an approved resume:

1. Unless you have extensive work experience, keep your resume to one page. 2. List Tulane University and the A. B. Freeman School of Business first in your

EDUCATION section of your resume. See sample resume. 3. When listing your Freeman and/or major GPA, you must include the number of courses

that have been calculated for that GPA and list your cumulative GPA. You must have completed at least 3 courses to list your Freeman and/or major GPA. Example: Finance GPA: 3.5 (5 courses), Cumulative GPA: 3.4

Resume Tips

• Be sure to highlight the following information: schools attended, degrees received, employer names, and your job titles

• Target your resume to specific jobs, industries, or audiences • Begin accomplishment statements with action verbs • Quantify results (numbers, percentages, dollars) e.g., created efficiencies which resulted

in a savings of over $3000, increased revenues by 26%, decreased expenditures by 30 % • Make sure you use a professional email; don’t include your PartyGirl@aol email address • List all awards, honors, and other recognition received for your achievements • Be sure the look of the resume is aesthetically pleasing (centered on the page, easy-to-

read font, appropriate spacing, use of bullets in job descriptions) • Proofread! Proofread! Proofread! –then have someone else proofread it again!

Resume Don’ts

• Use first person - it is YOUR resume, so the “I” is understood • Exaggerate, you will be asked about your accomplishments in an interview • Use unusual/colored paper, photographs or hard to read fonts. • Include personal data such as age, height, marital status.

Preparing Your Resume for the Internet or Email Because e-mail is the way most people send letters and documents, you must be prepared to send your materials in a way that employers can access easily and without fear of viruses. Many employers can only accept resumes in certain formats. The most commonly accepted formats are MS Word or Adobe. If you submit your resume via e-mail, or post it directly to a resume database via an e-form, ASCII Plain Text is the most common and widely used method.

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Name (14 pt. font) Current Address Permanent Address Street Address Street Address City, State Zip City, State, Zip Telephone Number Email address Telephone Number OBJECTIVE: (optional) One or two concise, easy-to-read statements focusing on the position you are seeking, Tell the company what you are looking to do for them, not what you want them to do for you.

Stay away from objectives such as: “Growth–oriented position in an innovative, friendly environment utilizing my skills and abilities while contributing to the organization…” EDUCATION: List degrees or universities attended in reverse chronological order, with the highest level degree listed first; high school is not typically included. For students with extended experience, student organization involvement will also be in this section. Most employers expect to see at least a cumulative GPA. If your GPA is not listed on your resume, it is assumed to be below a 3.0. If you list your major and/or Freeman GPA, you must include your cumulative GPA. Your major and/or Freeman GPA may only be listed once you have completed at least three courses in either your major or in the business school.

You might include a RELEVANT COURSEWORK section here to highlight special courses taken used to identify skills and interest areas not traditionally reflected in a given major or minor. Examples of coursework to include are Burkenroad Reports, Darwin Fenner Student Managed Fund, and projects completed in marketing courses HONORS: Include any honors, awards, scholarships, etc. Examples include Dean’s List, Eagle Scout, athletic awards EXPERIENCE: • Reverse chronological order is what readers expect, but if you have a mixture of experiences, you can break this

into two major categories, such as RELATED EXPERIENCE and OTHER EXPERIENCE. • Give details of your accomplishments and responsibilities rather than a general list of duties. Specific results

make stronger statements; think of these 2 questions: how did the company benefit from having you as an employee? and what did you learn/experience/accomplish that will be useful in the position you are seeking?

• Start each phrase with an action verb. See action verb list. • Consolidate information when possible; avoid repetitive words and phrases, and use bullet points. ACTIVITIES: List the most relevant activities and offices held. These are not limited to on-campus activities. If you have more activities experience than work experience, give descriptions of the responsibilities and accomplishments within the groups. This is particularly effective for students without work or internship experience. SKILLS or ADDITIONAL INFORMATION These typically include languages and computer programs. Be sure to specify at what level you can speak each language (working knowledge, fluent or proficient). List each computer program individually; E-mail and Internet usage knowledge is assumed. You should also group CERTIFICATIONS in this section. REFERENCES: Do not list references on your resume. Include a separate sheet for references. Do not write “References Available Upon Request” on your resume; simply include them with your resume. Always seek prior approval from individuals you plan to list as references. Three to five professional references will suffice.

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MORGAN SULLIVAN Current Address Permanent Address 7 McAlister Drive, Apt #1 456 Main Street New Orleans, LA 70118 Hastings, MN 55555 (504) 555-5555 msulli3@college.edu (651) 555-1111

EDUCATION Tulane University, A. B. Freeman School of Business New Orleans, LA Bachelor of Science in Management May 2009 Major: Finance Overall GPA: 3.6; Freeman GPA: 3.8 (4 courses) HONORS: Dean’s List, 4 semesters; Alpha Beta Psi Honors Fraternity, August 2007- Present Coursework includes: Burkenroad Reports, Research Equity Analyst (currently enrolled) • Participating in a nationally recognized securities research program. • Interview management, conduct industry and business analyses, and produce cash flow and earning

models as a member of three-student team. • Publish an investment research report on Company XYZ (Stock Index / Market-Nasdaq, NYSE,

AMEX), based on our findings, which will be presented at the annual conference in April. Darwin Fenner Student Managed Fund, Stock Analyst, Spring 2008 • One of 18 BSM students selected by the faculty to participate in this honors seminar. • Required critical examination of recent top academic research on equity investing, portfolio

performance evaluation, and investing $250,000 in S&P 500 stocks that will be held for four years. • Three-student teams each analyze one sector to identify potential stock investments. ICADE, Universidad Pontificia Comillas, Abroad Program Madrid, Spain Coursework: International Finance and International Management June - July 2007

LEADERSHIP EXPERIENCE Freeman Student Government Fall 2007 – Present Vice President, 2008-2009 • Elected by fellow students to provide leadership to the entire Freeman student body • Ensure the FSG participates in community service and volunteer opportunities in the community Junior Class Representative, 2007-2008 • Elected to serve as liaison between the BSM Juniors and the executive board of student government • Created, organized, and managed a fund raising event that raised over $2500 Kappa Kappa Sigma Sorority January 2006-Present Social Committee Chairperson, Spring 2007 • Developed and organized four events, each attended by over one hundred people • Created marketing campaigns that increased event attendance by 32% • Delegated tasks to a committee of twelve sorority members Service Committee Member, Fall 2006 • Promoted participation in several community service projects, including Habitat for Humanity, Learn

to Read, Project Hope, and Neighborhood Renaissance • Assisted in updating the committee’s marketing plan to increase member participation

SKILLS Proficient with Microsoft Word, PowerPoint, Excel, PageMaker, Quark Express, PhotoShop Conversational Spanish, Basic French

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Robert J. Hernandez 1254 Oak Street

New Orleans, LA 70118 Home: 504-888-8888, Cell: 504-222-2222

Email:ghernandez2@university.net

OBJECTIVE To apply skills gained through coursework and experience to the field of sports marketing. EDUCATION Tulane University, A. B. Freeman School of Business New Orleans, LA Bachelor of Science in Management May 2010 Majors: Marketing and Management Overall GPA: 3.2 Independently financing 60% of college tuition

EXPERIENCE National Football League New York, NY NFL International Department Intern July 2008 • Researched South American business landscape for development of sponsorship strategy • Developed a PowerPoint presentation for Tecate Beer/NFL International marketing campaign • Assisted four professionals with office tasks Ruth’s Chris Steakhouse New Orleans, LA Service Host August 2007 - Present • Maintain an upscale dining experience for guests by providing superior customer service • Effectively organize service station to ensure guest requests are satisfied in a timely manner • Selected to train new service team members; Awarded Trainer of the Quarter, March 2008 • Awarded for marketing new menu item, with 27% of individual sales receipts including the

item during the first month of availability English Turn Golf Course New Orleans, LA Service Attendant June 2006 - July 2007 • Sold beverages and snacks along the course by driving a vendor cart wherever players were

located • Maintained a well-stocked cart to ensure highest possible sales levels ACTIVITIES Sugar Bowl Host Committee New Orleans, LA Volunteer January 2008 • Assisted Marketing Department in promoting special events the weekend of the game • Provided effective crowd control during player autograph signing sessions • Served as a translator (Spanish/English) for V.I.P. guests SKILLS and INTERESTS Proficient with Microsoft Word, PowerPoint, Excel, PageMaker, Quark Express, PhotoShop Ability to speak Spanish fluently Participant in Hospitality Flag Football League and school-sponsored golf tournaments

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KAMERON O’CONNOR

Local Address Permanent Address 123 College Street 123 Home Street New Orleans, LA 70118 Houston, TX 77071 (504) 000-0000 EMills@com.net (713) 000-0000

EDUCATION Tulane University, A. B. Freeman School of Business New Orleans, LA Master of Finance May 2009 COURSEWORK: Financial Modeling, Corporate Financial Policy, Financial Markets GPA: 3.8 (4 courses) Graduate Finance Club Member, Toastmasters International Group Member Bachelor of Science in Management, Summa Cum Laude May 2008 Majors: Finance and Accounting Freeman GPA: 3.9 (10 courses); Cumulative GPA: 3.4 COURSEWORK INCLUDED: Darwin Fenner Student Managed Fund, Spring 2008 One of 18 students selected by the faculty to participate in an honors seminar consisting of a critical examination of recent top academic research on equity investing, portfolio performance evaluation, and the investment of $250,000 in S&P 500 stocks that will be held for four years. Three-student teams each analyze one sector to identify potential stock investments.

WORK EXPERIENCE Beltway Financial Management Services Houston, TX Finance Intern Summer 2007 • Assisted a team of six consultants in evaluating existing finance programs used by clients • Prepared detailed reports containing financial ratios and financial statements' analysis for each client • Devised final program proposals and interacted with financial institutions to determine loan values Merrill Lynch Houston, TX Intern Summer 2006 • Assisted with the preparation and filing of federal, state, and local tax returns for over 300 legal entities • Reviewed information document requests with local and federal auditors • Created and analyzed proofs and compiled annual projections of tax liabilities Tulane University, Office of Admissions New Orleans, LA Student Worker September 2006 – May 2007 • Greeted prospective students and answered questions about both the school and the application process • Lead campus tours for applicants and their parents

LEADERSHIP EXPERIENCE Freeman Student Government Association September 2006 – May 2008 Treasurer, 2007 - 2008 • Elected by business school students to manage the annual budget of the association • Appropriated funds for six student events from a budget of $35,000

SKILLS and CERTIFICATIONS Microsoft Certified in PowerPoint, Excel, and Word; Knowledge of Paradox, QuatroPro, Visual Basic Bloomberg Certified

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MBA Traditional Resume Template YOUR NAME HERE

123 Current Street • City, ST 00000 • 504-000-0000 • name@tulane.edu (or variation) EDUCATION TULANE UNIVERSITY, FREEMAN SCHOOL OF BUSINESS New Orleans, LA Master of Business Administration (spelled out) Month and Year of Graduation Concentration: List a concentration, if applicable Cumulative GPA: 0.0 Freeman or Concentration GPA: 0.0 (optional) • Honors, scholarships, special accomplishments, certifications • Relevant courses completed &/or enrolled in • Involvement in relevant programs, projects or organizations • International experience NAME OF UNIVERSITY Location of School Spell out degree Month and Year of Graduation List your major and minor (if applicable) Cumulative GPA: 0.0 Major GPA: 0.0 EXPERIENCE (reverse chronological order in bullet, paragraph or list format) MOST RECENT EMPLOYER NAME Location of your experience Position or Job Title Mo/Yr – Mo/Yr If you select the bullet format, you may list an overview of your responsibilities in paragraph form, followed by specific bulleted accomplishment statements; or you may eliminate the overview and simply list all of your statements in bullet format. • Start writing about your accomplishments (in phrases rather than sentences) by using powerful action verbs

and identifying the skills you used that are most relevant to the target position. • Do not focus on the tasks that you performed, but rather focus on what you accomplished by performing the

tasks. Describe the action you took, state specifics about what you did, and quantify the size and scope of your projects.

• Prioritize your accomplishments relative to the target position, and do not duplicate information. Previous Job Title (with same employer, if applicable) Mo/Yr – Mo/Yr State general responsibilities here • Dedicate more space to accomplishments that directly relate to the position you are seeking. • Action you took, specifically what you did, results. NAME OF PRIOR EMPLOYER Location of your experience Job Title Mo/Yr – Mo/Yr Overview of your responsibilities here • Relevant actions taken, accomplishments, results SKILLS Computer: List computer software/hardware, languages, etc. Language: List languages and level of fluency. ACTIVITIES (OPTIONAL) List activities, memberships, or volunteer programs in which you participate, and state your affiliation with dates. Only provide information that offers value relative to your target area. Activities associated with your education should be listed under the appropriate university. OTHER RELEVANT INFORMATION (OPTIONAL) List other information that is relevant to your objective and is not covered in other sections, such as licenses, military experience, etc. You may rename this section as appropriate. Ex., Licensure, Professional Development, and so forth. INTERESTS (OPTIONAL) List hobbies or outside interests if this information is relevant to your search

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MBA Traditional Resume Sample ANITA JOBB

123 McAlister Drive • New Orleans, LA 70118 • 504-865-0000 • ajobb@tulane.edu EDUCATION TULANE UNIVERSITY, FREEMAN SCHOOL OF BUSINESS New Orleans, LA Master of Business Administration May 2010 Concentration: Finance Cumulative GPA: 3.85 Finance GPA: 4.00 (4 courses) • Morton A. Aldrich Tuition Fellowship • Burkenroad Reports, Equity Analyst (Jan. – May 2009) Participated on team that conducted site visits, interviewed top

management, and published an investment research report on Total Energy (TOT/NASDAQ). • Toastmasters International, Member (Aug. 2008 – Present); Graduate Finance Club, Member (Jan. 2009 – Present) • Courses completed include: Corporate Risk Management, Venture Capital and Private Equity, Valuation and

Financing Enterprises, Competition and Strategy, Energy Fundamentals and Trading, and Financial Modeling UNIVERSITY OF PENNSYLVANIA Philadelphia, PA Bachelor of Science May 2004 Major: Civil Engineering Cumulative GPA: 3.48 Finance GPA: 3.95 • Graduated in top 10% of class • Treasurer, Civil Engineering Society • Soccer team

EXPERIENCE TERRELL AND ASSOCIATES, LLC New Orleans, LA PROJECT ENGINEER September 2006 – July 2008 Assumed responsibility for directing a $22 million road project in Baton Rouge, including organizing site office systems and technical services field personnel operations • Executed all schedules on time and within budget, working with the Project Superintendent; prepared general and

monthly requisitions averaging $850,000 and followed through to payment. • Effectively worked with government representatives in coordinating project information. • Designed roadway and minor drainage structures, as needed. • Generated bids for subsequent projects and successfully secured two projects with a combined value of $17.2 million. PARKE DESIGN ENGINEERS Philadelphia, PA CIVIL ENGINEER II, APRIL 2005 - JUNE 2006 May 2004 - June 2006 Oversaw construction on highway rehabilitation projects totaling $13 million • Collaborated with Airport Engineering Team to formulate strength calculations and conduct studies on the

Airport/Interstate 76 overpass replacement project. CIVIL ENGINEER I, MAY 2004 - APRIL 2005 Provided on-going status reports on all current client projects, generated bidding documents and performed engineering studies, as needed. • Designed building foundation for $3.3 million pumping station project (6 months duration); developed plans,

specifications, and cost estimates. SKILLS Computer: Microsoft Word, Excel, Access, PowerPoint, Project, Lotus, Bloomberg, CAD engineering and mapping Language: Fluent in Spanish and French OTHER RELEVANT INFORMATION Licensure: Licensed Professional Engineer in Pennsylvania (40000) INTERESTS Golf, Tennis, Surfing, Reading

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ACTION VERBS

Management Communication Teaching Skills Creative Skills Clerical or Detail Skills articulated adapted facilitated Skills administered promoted advised fashioned reviewed analyzed publicized clarified founded organized assigned reconciled coached illustrated prepared attained recruited communicated initiated processed chaired spoke coordinated instituted purchased consolidated translated demystified integrated recorded contracted wrote developed introduced retrieved coordinated enabled invented screened delegated encouraged originated specified developed Research Skills evaluated performed systematized directed clarified explained planned tabulated evaluated collected facilitated revitalized validated executed critiqued guided shaped improved diagnosed informed increased evaluated instructed More Verbs for organized examined persuaded Helping Skills Accomplishments oversaw extracted set goals assessed achieved planned identified stimulated assisted expanded prioritized inspected trained clarified improved produced interpreted coached pioneered recommended interviewed counseled reduced (losses) reviewed investigated Financial Skills demonstrated resolved (problems) scheduled organized administered diagnosed restored strengthened reviewed allocated educated spearheaded supervised summarized analyzed expedited transformed surveyed appraised facilitated systematized audited familiarized

Communication balanced guided Skills budgeted motivated addressed Technical Skills calculated referred arbitrated assembled computed rehabilitated arranged built developed represented authored calculated forecasted collaborated computed managed convinced designed marketed Clerical or Detail corresponded devised planned Skills developed engineered projected approved directed fabricated researched arranged drafted maintained catalogued edited operated classified enlisted overhauled Creative Skills collected formulated programmed acted compiled influenced remodeled conceptualized dispatched interpreted repaired created executed lectured solved customized generated mediated upgraded designed implemented moderated developed inspected negotiated directed monitored persuaded established operated

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SYNONYMS

Ability Achieve Develop Get As A Result Aptitude accomplish bring about obtain capability effect build secure competence execute cause knowledge fulfill construct Implement proficiency produce create administer qualifications realize derive enforce skillfulness resolve design execute devise perform Assist Continue effect put into effect expedite adhere to form maintain keep up generate Importance promote persevere give rise to distinction cooperate persist make essential dispatch remain organize salience resume originate significant Authority prepare charter Cooperate promote Job command collaborate result in appointment control contribute to sponsor calling domain maintain synthesize capacity field support career in charge of sustain Earn footing jurisdiction advance occupation scope Carry Out better position accomplish exceed post Authorize achieve excel profession delegate assume merit situation empower attain progress status endow discharge surpass entitle execute Manage invest exercise Effective administer qualify fulfill dynamic check perform forceful conduct Business pursue influential deal with affair undertake potent designate concern productive direct interest Company strong engage in matter concern valid execute negotiations cooperation vigorous handle pursuit enterprise operate transactions establishment Action oversee undertaking firm method take charge of venture institution operation organization procedure Participate collaborate Emphasis combine accentuate contribute feature coordinate stress

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INDUSTRY RELATED WORD LIST Investment Banking Consultant private equity Leadership venture capital Re-engineering techniques Corporate finance systems professional project finance strategic planning valuation case research methods financial analysis SAP forecasting BAAN competition analysis Peoplesoft country and risk analysis CFA MIS data modeling Commercial Banking relational databases lending names of technology banking Internet credit analysis documentation financial services leasing Marketing financial statement analysis market analysis sales product placement cash flow analysis data analysis risk analysis strategic planning multi-tasking Financial Analysis promotions pro forma analysis marketing research profit and loss statement database marketing accounting statistical skills NPV communication skills IRR income statement Brand Management cash and fluid analysis brand manager variance analysis product manager consumer goods Accounting packaged goods accounting sales promotion audit marketing tax advertising finance type of industry (i.e. placement) accounting software multi-tasking CPA General Management Skills Strategic Planning leadership strategic planning budget business plan quality multi-tasking corporate strategy regression analysis development statistical analysis skill pool planning risk analysis enterprise resource planning pro forma analysis project management regression analysis root cause analysis risk analysis communication skills

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BUSINESS CORRESPONDENCE MBA Correspondence Packet: http://www.freeman.tulane.edu/cmc/docs/MBACorrespondence.pdf

Cover Letters Cover letters are one-page letters sent with resume submissions when you are not present to introduce yourself to the employer. Composing a well-written and effective cover letter can be tricky. However, with a little time, effort, style, and creativity, you can separate yourself from the competition. A cover letter creates a window of opportunity in which you can highlight your specific skills, background, and experiences that are related to the employers’ wants and needs. Format The style and appearance of every letter is important. There are many formats for cover letters, but the majority follows a formal business letter format, which is the full block format. In this style, all parts of the letter, including the first lines of paragraphs, are flush at the left margin. Quality bond paper matching your resume paper gives the most professional appearance. Content It is very important that applicants write an original cover letter for each company to which they apply. Using a generic cover letter may save you time, but it will say to the recruiter that you are not interested enough in the opportunity to take the time to write a letter specifically to them. In addition, a cover letter should show the reader that you have knowledge about the firm. Target your letter to the desired position, use concise statements, and focus on the employers’ needs and requirements. Your goal is to give your reader enough information to interest him/her in looking at your resume without overwhelming him/her. Remember to ask for a meeting or call before you close your letter. Always express appreciation for their time and consideration.

Thank You Letters A simple but strategic letter to thank an employer for an interview or a networking contact for information provided can set you apart from other applicants. The thank you letter follows the basic letter format and offers you the opportunity to: • Express appreciation to the contact person for the interview/information. • Serve as a reminder of your name and how you may be contacted. • Reflect your interest in the job (if applicable). • Serve as another opportunity to “sell” yourself to the contact by summarizing the “fit” between

your qualifications and the position you are seeking (if applicable). • Provide an opportunity to mention key information that you failed to state during your meeting • Clarify any information that you provided during your meeting that you fear may have been

misunderstood or taken the “wrong way.”

Acceptance/Rejection Letters It is appropriate to confirm your acceptance or rejection of an internship/job offer with a letter that includes mention of the terms of your agreement. This professional approach serves to clarify any miscommunications that may exist and represents your commitment to your verbal agreement. Once you have accepted a position, you should immediately notify all companies with which you have outstanding offers or applications. You may want to initially contact them by phone, but they should also be notified in writing that you have accepted another position. It is advisable that you maintain a cordial relationship with these companies.

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Cover Letter Template (May substitute stationery heading)

123 America Street New Orleans, LA 70118 September 2, 2004 Ms. Lily Jacobs Director of Marketing Procter and Gamble 110 Adams Avenue Miami, FL 33131 Dear Ms. Jacobs: State your purpose. How did you hear about this opportunity and what position are you applying for within the company. If you have the names of those with whom you networked, this is the paragraph in which to mention them. This paragraph should be 2-4 sentences long. Mention why you are interested in their company, for example, “Of particular interest to me is _______________.” If possible, reflect the company’s needs and indicate what you can do for the employer. Highlight your skills, qualifications, academic background, and experiences and how they apply to this position. Highlight only the most important qualifications that match what the company needs; using concrete examples of how your skills or qualifications can benefit the company and where you developed those skills. This paragraph should briefly indicate your desire for a personal interview. It should show flexibility regarding time and place. State your appreciation for their time and consideration. Be sure to include a current phone number and/or email address (just in case resume and cover letter become separated). Sincerely, (Written Signature) Emma Mills Enclosure (Include if you are enclosing your resume)

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Cover Letter Sample (May substitute stationery heading)

123 America Street New Orleans, LA 70118 September 26, 2004 Ms. Lily Jacobs Director of Marketing Procter and Gamble 110 Adams Avenue Miami, FL 33131 Dear Ms. Jacobs: In my recent exploration of companies, I was excited to learn about the position of Field Marketing Specialist with Procter and Gamble. The description fits perfectly with my academic and career track record. I am very interested in securing a position with your company where my abilities and qualifications can be fully applied for our mutual benefit. I will graduate with a Bachelor of Science in Management in May 2005. My major is marketing, and I have participated in an internship with XYZ Corporation that was both challenging and rewarding. While there, I was afforded the opportunity to assist the marketing director in developing a strategy to target the corporation’s products and services to a broader client base. These efforts resulted in a 5% increase in sales throughout the U.S. during the first three months of implementation and provided me with first-hand experience in the area of marketing strategy. In addition, I believe my academic studies have allowed me the opportunity to expand my expertise in the area of oral and written communications, marketing research, teamwork, and sales force management, all of which I could apply immediately to your company. The position of Field Marketing Specialist sounds challenging and intriguing. I am convinced that I can make an immediate contribution toward the growth of your organization and would certainly hope that we can explore this opportunity further at a time that is convenient for you. I will call you soon to see if a meeting is possible. I look forward to discussing with you how my qualifications and skills can contribute to the continued success of Procter and Gamble. Should you have any questions or need clarification, you may contact me at 504-123-4567 or rhartford@tulane.edu. Thank you for your time and consideration. I look forward to our conversation. Sincerely, Robert Hartford

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Thank You Letter Sample (May substitute stationery heading)

123 America Avenue New Orleans, LA 70118 October 12, 2004 Mr. James R. Quinn, Director Personnel Department Davis Enterprises 2290 Cambridge Street Boston, MA 01181 Dear Mr. Quinn: Thank you for the opportunity to interview yesterday for the Sales Trainee position. I enjoyed meeting you and learning more about Davis Enterprises. You have a fine staff and a sophisticated approach to marketing. Your organization appears to be growing in a direction which parallels my interests and career goals. The interview with you and your staff confirmed my initial positive impressions of Davis Enterprises, and I want to reiterate my strong interest in working for you. My prior experience operating office equipment plus my training in communication would enable me to progress steadily through your training program and become a productive member of your sales team. Again, thank you for your consideration. If you need any additional information from me, please feel free to call me at 504-888-1111 or gstopper@tulane.edu. Sincerely, Gail S. Topper Note: Please remember the above letter is to be referred to for reference and guideline purposes only. You should write and adapt your letters to fit your personal situation.

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Acceptance Letter Sample (May substitute stationery heading)

123 Colonial Drive Houston, TX 78965 November 12, 2004 Mr. Jordan Chandler President ABC Corporation 250 Stadium Circle, Suite 3500 Bethlehem, PA 18017 Dear Mr. Chandler: Thank you for your letter of November 9, offering me the position of Management Trainee for the ABC Corporation at a starting salary of $XX,XXX. I am very excited to have the opportunity to work for ABC, and I am happy to accept your offer. Your suggested starting date of June 10 is fine. I appreciate your willingness to grant me a leave of absence for the week of June 1-9, allowing me to honor a prior commitment. Again, thank you for your offer; I look forward to beginning my career at ABC. Sincerely, Stanley B. McGee Note: Once you have accepted a position, you must immediately notify all companies with which you have outstanding offers or applications. You may want to initially contact them by phone, but companies with outstanding offers to you must be notified in writing that you have accepted another position. Be sure to thank all companies for their time and consideration. Note: Please remember the above letter is to be referred to for reference and guideline purposes only. You should write and adapt your letters to fit your individual situation.

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Rejection Letter Sample (May substitute stationery heading)

123 Americas Avenue New Orleans, LA 70118 December 1, 2003 Mr. Austin Stari Manager Sales and Marketing Colonial Properties, Ltd. 1700 Colonial Parkway Williamsburg, VA 23176 Dear Mr. Stari: Thank you for offering me the position of Commercial Leasing Agent with Colonial Properties. I appreciate your discussing the details of the position with me and giving me time to consider the offer. Colonial is a fine organization and there are many aspects of the position that are very appealing to me; however, I believe it is in our mutual interest that I decline your kind offer. This has been a difficult decision for me, but I believe it is the appropriate one for my career at this time. Again, thank you for the consideration and courtesy shown during the interview process. It was a pleasure meeting you and your staff. Sincerely, Roberta Abernathy Note: Once you have accepted a position, you must immediately notify all companies with which you have outstanding offers or applications. You may want to initially contact them by phone, but companies with outstanding offers to you must be notified in writing that you have accepted another position. Be sure to thank all companies for their time and consideration. Note: Please remember the above letter is to be referred to for reference and guideline purposes only. You should write and adapt your letters to fit your individual situation.

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MORE SAMPLES (National Association of Colleges and Employers Publication; www.jobweb.com)

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REFERENCES A reference page is appropriate after you have scheduled an interview. You should bring to the interview at least one copy of your resume (preferably five) with an attached list of references. Individual references are contacted when a prospective employer is interested in speaking to sources (past employers, professors, or other professionals) that have worked with you. Typically, an applicant provides three to five references that include the contact’s name, corresponding title, organization, street address, city, state, zip code, and business telephone number. The professional approach to preparing a reference page includes selecting people who can verify that you have successfully demonstrated the skills and traits that are required to succeed in the job you are seeking. Always ask permission to use the names of your references, coach them on your current career goals and the requirements of the position, and follow up with a thank you letter and news of how your search has progressed. One effective strategy involves taking a layered approach to selecting references – professionals you have worked with, mentors and long-standing personal references that can vouch for your character. Competencies that go beyond what a person is hired to do Leadership skills: Persuasive Energetic Nice/Likable Positive Attitude Commitment

Problem-solving skills: Creative Adaptable Detail oriented Time management Follow up, follow through

Motivational skills: Goal oriented Self starter Strong self image/self confidence Strong work ethic

Communication skills: Written Verbal Listening

Teamwork skills: Inspirational and guidance Collaboration and cooperation Social skills, people/interpersonal skills

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KAMERON O’CONNOR Local Address Permanent Address 123 College Street 123 Home Street New Orleans, LA 70118 Houston, TX 77071 (504) 000-0000 EMills@com.net (713) 000-0000

REFERENCES

Name Title/Position Company Name Address One Address Two City, State Zip Code (Area code) Business Phone Email address Ms. Alicia Marsh Finance Group Team Leader Chase Securities 124 Main Street New York, NY 10028 212-123-4567 AMarsh@chase.com Mr. Joe Alum Vice President Tulane Securities 1200 McAlister Drive, Suite 456 New Orleans, LA 70118 504-345-6789 JAlum@tulane.edu Mr. Drew Stevens Financial Analyst Bank Today 999 Market Street Hollywood, CA 89067 555-121-1111 DStevens@banktoday.com Ms. Mary Lee Associate Career Management Center 911 Fox Lane Redville, TX 70123 972-279-9911 MaryLee@careerdc.com

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COMPANY RESEARCH AND PREPARATION Employers perceive researching the company as a critical factor in the evaluation of an applicant because it reflects your interest. Company research helps you show initiative and enthusiasm and gives you confidence in answering questions during an interview. The main goals in researching a company or organization are to gather information in order to make a more informed decision and to let the company know of your genuine interest. This allows you to discover whether the company is a good match for you. It also allows you to identify the needs of the company and market yourself appropriately. Types of information to look for include company summary, products/services offered, complete job description, career options, future prospects, and earnings. Potential sources of information include informational interviews, news media, professional journals, newsletters, trade magazines, Chambers of Commerce, company web pages, and the Internet. Researching Tips: • Start your research early. Do not wait until you have secured an interview. Researching

companies and the industry overall may point you to companies you have not yet considered. Likewise, you may read up on a company only to find out that they have laid-off 10 % of their work force.

• Your first step should be to visit the company’s web page and read any recruiting information you can get your hands on. Familiarize yourself with the company’s products, services, and policies.

• After you have seen what the company has to say for itself, search the media coverage of the company. Check the archives of online publications such as Wall Street Journal, Business Week, The New York Times, Forbes, & Fortune.

• Research the industry. You’ll want to be familiar with the top companies, the latest trends and growth areas, the impact of new technologies on the industry, as well as the particular company. This will help you to formulate smart questions for the interview.

• Find financial information on the company. It will give you an idea of where the company is headed, and may come up in the interview. Publicly traded companies are required to report certain financial information – annual reports, stock prices and other related information is easy to find on the Internet. Privately held companies are a bit harder to research, but a little sleuthing can get you what you need.

• Get information from impartial third-party providers. Companies like Vault.com collect and distribute information from a variety of sources, including people who work for the businesses they cover. They present thorough, well-researched company overviews, and because they have no corporate ties, they can do so in an impartial fashion.

• Talk to people who work for the company that most interests you. If possible, try to contact people who work in the types of positions you are pursuing. If you are introduced to people on the team you would work for, make the most of the opportunity –find out what they do and how they like their job.

• Use your networking skills. Involve friends, family, and alumni networks for possible contacts. • Keep records of all your research. You never know when they will be useful.

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INTERVIEWING

Securing a job in today’s job market is highly competitive. Therefore it is very important that you have the skills and ability to communicate effectively with the employer. In the interview, either you convince the employer that you not only have the potential and abilities required of the job and are personally the best selection - or you do not. Basically, the recruiter is seeking to discover the answers to the following questions: • Why should she/he hire you? Are you qualified for the job? • What can you do for the organization? • Will you fit in with their culture and be a positive reflection of their company? • What will it cost? (Salary) Types and Modes of Interviews There are four major interview types: Screening, decision, structured, and unstructured. A screening interview usually focuses on the general job description and searches for a reasonable match for the position. The recruiter screens applicants and narrows a large pool into a smaller group of better qualified applicants. Screening interviews are usually conducted by phone and are followed by another interview, such as the decision interview. Decision interviews determine if the applicant can and will do the job, and if they will fit into the corporate culture of the organization. Large companies with standardized hiring procedures tend to use the structured format because it has a specific set of questions and results. In structured interviews, the interviewer is typically looking for specific skill sets. Candidates should be able to effectively communicate and demonstrate their individual abilities. The unstructured interview is just that, unstructured. There is little consistency of content from candidate to candidate. It tends to be more conversational while working off the resume and includes general questions and answers. • The mode of the interview can be one-on-one, group, board/panel, stress, behavioral, or case. • The one-on-one interview is the most common and used most often in screening interviews. • Both panel and group interviews are more common during the site visit.

The board interview, involving a group of interviewers speaking with one candidate, is the most difficult type. Try to concentrate your efforts on addressing the question at hand and responding to the individual who asked it. If you can link your response to one that you have previously given, do so. If at all possible, get the panel members talking among themselves about your responses. Eye contact is crucial. As the name suggests, stress interviews are used when the position involves an extreme amount of stress. The candidate may have to wait a considerable amount of time for the interview to start, rapport may not be built, and/or the interviewer may not be friendly during the interview. This interviewing style is used to assess an individual’s ability to deal with unexpected as well as expected stressful situations.

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The behavioral interview follows the philosophy that past behavior is the best predictor of future behavior. In these interviews, candidates are asked to reflect on past events and behaviors to provide specific examples. Questions typically being with “Tell me about a time…” There is no right or wrong answer to these questions since you are pulling from events in your past. Most companies use some sort of behavioral interviewing either as a whole or in conjunction with another form of interviewing. Case interviews are typically used by financial banking and consulting firms. This type of interviewing involves presenting a problem or case study to an applicant. Some companies are looking for right answers (financial models, knowledge of the industry, competitors, challenges, etc.) while others examine the process candidates choose to conclude the problem.

Telephone Interview Tips Telephone interviews have increased in popularity over the last few years. It is a cost-saving technique in screening applicants. While most in-depth interviews are scheduled ahead of time, you never know when a recruiter might call. These types of interviews can sometimes be uncomfortable for applicants. Here are some helpful hints: Return any messages from the potential employer immediately. If you delay, it may appear

that you are not interested. Try to arrange a phone interview during an “up” time. Monday at 8:00 a.m. is not a good time

for the interviewer or applicant, and neither is Friday afternoon. Practice with someone first to get a feel of a one-sided conversation by scheduling a mock

phone interview with your Career Consultant. When introductions are made, acknowledge all of the names of the interviewing team. Write

the names down so you will remember them, and make sure to send each a thank you note following the interview.

Make sure your interview takes place in a quiet undisturbed location. Do not click over to another call.

Thank the interviewer for his/her time. During the conversation, be sure to:

1. Write down questions you are asked. 2. Keep your resume in clear view so that it is handy when you need to answer questions. 3. Have a pen and paper ready for note taking. 4. Ask for clarification of questions, if needed. 5. Be direct in answering questions and keep your responses short. 6. Have your questions prepared (written) ahead of time. 7. Prepare answers for potential questions - keep notes handy to assist you. 8. Be friendly and confident - the interviewer can sense uneasiness.

Frequently Asked Interview Questions 1. What are your long range and short range goals and objectives, both personal and professional;

when and why did you establish these goals and how are you preparing yourself to achieve them? 2. What do you see yourself doing five years from now? 3. What do you really want to do with your life? 4. What are the most important rewards you expect in your career? 5. What do you expect to earn after graduation? After five years? 6. Why did you choose the career for which you are preparing? How did you choose it? 7. Which is more important to you, pay or type of job held? 8. What do you consider to be your greatest strengths and weaknesses?

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9. How would you describe yourself? 10. What motivates you to put forth your greatest effort? 11. How has your college experience prepared you for a career? 12. Why should I hire you? 13. What qualifications do you have that will make you successful in the field? 14. How do you determine or evaluate success? 15. What do you think it takes to be successful in an organization like ours? 16. What contributions can you make to our organization? 17. What accomplishments have given you the most satisfaction? Why? 18. Describe your most rewarding college experience. 19. If you were hiring someone for this position, what qualities would you look for? 20. Why did you select your college or university? 21. Why did you choose your major field of study? 22. What college subjects did you like best? Why? 23. What college subjects did you like least? Why? 24. If you could do so, would you plan your academic study differently? How? 25. What changes would you make in your college or university? Why? 26. Do you have plans for continued study? An advanced degree? Why? 27. Do you think that your grades are a good indication of your academic achievement? 28. What have you learned from participation in extracurricular activities? 29. In what kind of work (people) environments are you most comfortable? 30. How do you work under pressure? 31. In which part-time or summer jobs have you been most interested? Why? 32. What are your ideal job specifications? 33. Why did you decide to seek a position with this firm? 34. What do you know about our organization? 35. What things are most important to you in your job? 36. Are you seeking employment in an organization of a certain size? Why? 37. What criteria are you using to evaluate the organization for which you hope to work? 38. Do you have a geographical preference? Why? 39. Will you relocate? Does relocation bother you? 40. Are you willing to travel?

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Practice Practicing your interview techniques and developing your own style are also important to successful interviewing. Your personal communication style can either help or harm your chances of success in the job market. Effective communication is a process and a skill that requires continual practice. In an interview, more than 50 percent of what you communicate is through your body language and more than 30 percent is through your voice. As the saying goes, practice makes perfect. You can practice interviewing techniques by participating in informational interviews, mock interviews with your advisor, friends or colleagues, or even in front of the mirror.

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The Lunch/Dinner Interview Oscar Wilde said, “The world was my oyster, but I used the wrong fork.” Dining etiquette is more than knowing which fork to use, especially when the possibility of getting hired is at stake. Etiquette simply means consideration for others. It will never go out of fashion though social norms change. Knowing how to react and conduct yourself in the dining situation will put you more at ease and show more confidence. Your social graces and general demeanor at the table can tell as much about you as your answer to a question. For instance, ordering too much food or drink can signal poor self-discipline. At the very least, it will call into question your judgment and maturity. High-handed behavior towards the wait staff may reflect negatively on your ability to get along with subordinates. Those concerns are amplified when you return food or complain about the service. You may not be remembered for good manners, but you will certainly be remembered for bad manners. Dining Basics ♦ When you sit down, the bread plate is always to your left and the drinks are always to your right. ♦ Turn all cell phones and pagers to “silent” or “off” before seating. ♦ Unfold your napkin as soon as you have been seated. Place it in your chair if you leave the table. ♦ Silverware goes from out to in, corresponding with the courses, first to last. See chart below. ♦ Your silverware never hangs off the plate, onto the table; leave it resting on the plate. ♦ Think before you order. Avoid messy or finger foods. Do not order alcoholic beverages. ♦ Pace yourself when eating. You do not want to be finished while the employer is still buttering

his/her roll. ♦ Wait until everyone has been served to start eating. Follow the interviewer’s lead. ♦ Cut one bite at a time. Do not cut all your food up before you take a bite. ♦ When eating soup, spoon away from you, bring around to your mouth and back to the bowl.

Soup is taken from the side of the soup spoon; it is not inserted into your mouth. ♦ Do not leave a used spoon in a cup; place it on the saucer. ♦ Always pass the salt and pepper together, even when asked to pass the salt. Remember to pass to

the right when passing “community food” like the bread basket. ♦ Bread/rolls should never be eaten whole. Break into smaller, more manageable pieces, buttering

only a few pieces at a time. ♦ Remember what your mother told you: “Elbows off the table!” ♦ When not using both hands to butter bread or cut something, one hand should rest on your lap. ♦ Dining interviews are about interviews. Enjoy the food, but do not forget why you are there.

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PROFESSIONAL DRESS INTERVIEW GUIDELINES You never get a second chance to make a good first impression.

Professional Dress Presenting yourself professionally is crucial to success in your job search. You never get a second chance to make a first impression and this impression is typically formed within the first five seconds of meeting someone. Even though many companies have relaxed the dress code, interviews still follow the conservative standard. This is not to say that you need to go out and buy a whole new wardrobe. Go for quality over quantity. One or two well-chosen business suits will serve you all the way to the first day on the job and beyond. A set of common guidelines is listed below for business professionals in the United States. MEN: 1. Obtain a quality dark colored conservative suit (blue, gray, and/or pinstripe). 2. Your shirt should be a professionally dry-cleaned white or light blue, long sleeved dress shirt. 3. Choose a tie that coordinates well with your suit in a conservative color and print. 4. Shoes and socks should match and preferably be black or brown in color. Polish shoes before the

interview. 5. Remove all earrings and flashy jewelry. When in doubt, don’t wear it. 6. Always attend an interview freshly showered and shaved and do not wear strong cologne or use

excessive aftershave lotion. Always make cleanliness a priority. 7. Leave your backpack at home. Carry a portfolio containing copies of your resume, a tablet and

other needed documents. You may bring a briefcase if you choose. 8. Empty your pockets—no bulges or tinkling coins. WOMEN: 1. Obtain a conservative suit in a dark color. Avoid a skirt that is more than 2-3 inches above the

knee. 2. Wear minimal jewelry and make-up. Simplicity is the key. 3. Shoes should complement your suit and have a small to medium heel. Make sure to polish and

shine them prior to the interview. Avoid trendy styles and open toe. 4. Stockings are a must. Wear a neutral color. 5. Avoid dark or bright nail polish. Neutral colors are best if any polish is worn. Keep the attention

focused on you. 6. Hairstyle should be conservative. Keep hair out of your face; pull it back or up. 7. Always attend an interview freshly showered and wear little, if any, perfume. 8. Leave your large tote at home. Carry a small to medium size purse that matches your shoe color.

You may bring a portfolio containing copies your resume, a tablet and other necessary notes/documentation.

One final note on interview dress: while it goes without saying that your interview clothes should be neat and clean, very few interviewees give the same time and attention to their shoes. Shoes? Yes, shoes. There are corporate recruiters who form first impressions based entirely on shoes. Subjectively, those who pay attention to details like their shoes are also likely to be diligent in their work life. Many have said that you can judge a person by their shoes. You will find that many ex-military officers (many of whom have found their way into management positions in corporate America) are especially aware of a person’s shoes.

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DECISION MAKING / SALARY NEGOTIATIONS When deciding among internship/job offers, consider these: • If you were able to visit the employer site, in which environment were you most comfortable? • Which position appears to be the best fit for your talents and abilities? What about your interests? • Which company invests in their employees and provides the best opportunity for growth? • How many hours does each company expect you to work on a regular basis? • Do any of the positions you have been offered involve travel? Do you want to travel? • Where is each position located, and which has the best geographic location? • How do the salary and benefit packages compare? Reflecting on each of these factors and weighing them according to your personal requirements should assist you in choosing an offer that will bring you career satisfaction. Once you have decided that you want to accept an offer, it is appropriate to negotiate. This should be done soon after receiving the offer. Be direct and honest and begin by negotiating for your base salary. Demonstrate by your statements and attitude that you are seeking a fair compensation for the position. It is advantageous to have the recruiter mention a salary figure first; but if you are pressured to give a number, you could mention a range reflecting last year’s placement statistics or figures from other salary surveys. Level of responsibility, years of work experience, and grade performance should be reflected in the agreed upon salary. Geographical location is also a consideration in determining the relative value of the salary offer. Limit your salary discussion within that company to the hiring manager and the human resources contact. Professors, recruiters, previous employees of the company, and CMC staff members are other contacts that can serve as helpful resources of salary information. And, finally, there is a Salary Calculator on the Internet links of the CMC web site that compares salaries from various areas, reflecting the cost of living. Sometimes a lower than expected salary can be negotiated upward by offering to take on additional responsibilities, negotiating for a different position within the same company, or by negotiating for an early performance review with re-negotiation of salary. Others negotiate for signing bonuses and other perks that supplement the salary figure.

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INTERNATIONAL EMPLOYMENT

OBTAINING INTERNATIONAL POSITIONS Similar job search techniques to those already mentioned in this guidebook are used to obtain an international position. Surprisingly, Americans often obtain overseas internships/positions by working in the U. S. where they first demonstrate their skills and prove their value to the company. Many multi-national corporations hire from their central headquarters to fill international positions. Contacting Companies The following are considerations that should be addressed in your search for an international internship/job: 1. One issue that needs exploration is that of a work permit to be legally able to work overseas.

Contact the Center for International Students and Scholars on campus for details. 2. Multinational corporations should be a primary focus of your international job/internship search.

Check the Turchin library for a listing of these companies. Some of these companies may send recruiters to campus that only hire for national positions. It is your responsibility to explore other possibilities. Embassies and consulates are often a good source of information in your search.

3. Your resume and cover letter should be written in the format for the country you are contacting. See resume reference books in the career section of the library for guidelines. The cover letter should also be composed in the language of your target country.

4. Competition is keen for overseas positions, and you need to be actively involved in your search by November. Reference books that can be of value to you include The Complete Guide to International Jobs and Careers. Your research should include both the target company and country involved. The Financial Times is an international publication that can give you insight into the overseas situation. Also consult “Going Global” [use Company/Career Research QuickLink]

5. Be focused and able to state what you want and where. Your functional area may be your strongest suit; and foreign languages and cultural knowledge may be the pluses that clinch the position for you.

6. Immerse yourself in the history and political information of your region of choice. Also become active in international activities and programs on campus.

Getting a Job in the United States Non-U.S. citizens typically find it difficult to locate permanent employment in the U. S. upon graduation; this is related to visa status. Contact your advisor in the Center for International Students & Scholars & consult “Going Global” [via Company/Career Research QuickLink] All International Students Can Work in the U.S. • Eligible students don’t need to change their visa status to accept employment. • International students usually hold either F-1 or J-1 visa status while studying in the U.S. The

Immigration & Naturalization Service (INS) permits students in F-1 status to be employed full-time by U.S. employers through Curricular or Optional Practical Training programs; J-1 visa holders can be employed through the Academic Training Program if authorized by their sponsor. Any type of Practical or Academic Training permits companies to pay students at competitive rates.

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Length of Student Eligibility • Students in F-1 status are eligible for a total of 12 months of employment before completion of

their degree or following graduation. • Students in J-1 status are eligible for a maximum of 18 months of employment, or the time

approved by their sponsor. How Students Obtain Permission to Work • A student in F-1 status is responsible for applying to the INS to do Optional Practical Training.

Students must submit required paperwork and a fee to receive INS permission; the process normally takes several months.

• A student with F-1 status who has applied for Curricular Practical training can receive authorization directly from his/her school.

• A J-1 visa holder receives authorization via a letter directly from his/her sponsoring agency after receipt of a job offer. Note: Few sponsoring agencies allow J-1 visa holders to work after completion of their academic program.

Proof of Employability • A student in F-1 status who is authorized for Optional Practical Training receives a laminated EAD

card, similar to a driver’s license. It is issued by the INS upon receipt of a recommendation from the student’s school.

• A student in F-1 status authorized for Curricular Practical Training (normally used for internship employment) will receive an authorization statement on the back of his/her I-20 ID from the school.

• A J-1 visa holder is authorized by his/her sponsoring agency and will receive an authorization letter from the agency.

The H-1B Visa International hires are eligible to apply for an H-1B visa that can provide three to six years of additional employment. A student in F-1 status, or a student in J-1 status not subject to a home residency requirement, may continue to be employed, provided that the hiring company first applies for the H1-B visa and then the INS approves the change in status. The international hire must reapply to the INS if he/she wishes to change firms. The Employers Role in Obtaining the H1-B Visa Employers should apply for an H-1B petition at least several months before Practical Training expires. Employers must obtain an approved Labor Condition application from the local Department of Labor office attesting to salary and working conditions in order to file for the H1-B visa. The cost for processing this paperwork may be absorbed by the employer or the employee, according to the employer’s policies and preferences. J-1B Visa Restrictions Students in J-1 status are normally subject to a home residency requirement. Therefore, these students are generally ineligible for H1-B status until the residency requirement is fulfilled or waived.

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SERVICES FOR INTERNATIONAL STUDENTS The Career Management Center offers assistance to international students at Freeman in pursuing internships and jobs. Because the search process differs from country to country, we invite you to set up an appointment with the BSM Career Management Consultant to receive coaching in doing business in the U. S. Mock interviews are particularly helpful to international students. We hope that you will sign up for a meeting whenever you have the need for help. Career Development Resource Library As a student, you will have access to the Career Management Center’s extensive collection of resource books covering all aspects of career development and job search strategies. These resource books and materials allow students the opportunity to gain a wealth of information in the areas of career interest, job opportunities, company and employer reference books, associations, and directories. Information about internships, cover letters, interviewing, resumes, directories, and career planning and assessment can also be found here. Don’t let the lack of information and know how stop you from finding your dream job. You can access these resources in the Turchin Library on the third floor (GW I) in a section marked Career Management Center Resource Books. Visit the web site at http://www.freeman.tulane.edu/turchin/. Resource Lists Directories of Multinationals – 428 major enterprises, each having consolidated sales over $1 billion, with portrait of each company. Listing of principal subsidiaries. Directory of Foreign Manufactures in the U.S. – Addresses and parent companies. World Business Directory – Summary data on 140,000 companies active in international trade. Data on market leaders, small and medium sized firms and local niche companies. Directory of American Firms Operating in Foreign Countries – Identifies foreign firms involved in international commerce or investment in 46 countries owning 2,813 businesses in the U.S. International Public and Private Companies, Directory of Corporate Affiliates – Provides summary data that includes listing of top executives and members of Board of Directors.

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SUMMARY OF EXPECTATIONS AND PARAMETERS CAREER MANAGEMENT CENTER, A. B. FREEMAN SCHOOL OF BUSINESS

TULANE UNIVERSITY

The Career Management Center (CMC) is a valuable resource for the students of the A.B. Freeman School of Business. Listed below are specific performance parameters and expectations to which all students are to adhere. The following are major guiding principles.

1. Students using the resources of the Career Management Center must be registered in the FreemanLink database prior to scheduling counseling appointments or using any services of the CMC, including on-campus interviewing with recruiters.

2. Each student registering in FreemanLink must have his or her resume approved by a CMC Career Consultant before it can be made available for viewing by recruiters.

3. Contact information stored in the database is proprietary and its use for a specific purpose is allowed only with the consent of the CMC. Mass mailing to recruiting contacts or Professional Network by students is not allowed at anytime.

4. Contact information for recruiters is available to students only with the permission of the recruiter and the consent of the CMC.

5. Students are expected to conduct themselves in a professional manner, including proper business attire, when participating in recruiting events and other recruiting activities.

6. Students who have been scheduled for on-campus interviews, sponsored career fairs, Freeman Days events, or information sessions must provide the CMC forty-eight (48) hours advance notice by telephone, supported by a confirming e-mail, if cancellation is unavoidable.

7. Failure to appear at a scheduled interview is considered a serious behavioral violation as it reflects poorly on the school and deprives other students of the chance to interview. Only a legitimate emergency is acceptable as a reason for missing an interview. In the event of an emergency, the CMC must be immediately notified by telephone and supported in writing by e-mail.

8. Falsification of any information contained on a resume is prohibited and, in some cases may be considered an act of fraud, and can subject the student to disciplinary or legal action by the A.B. Freeman School of Business, Tulane University, or an employer.

9. Although the Freeman School has no specific policy for the time that should elapse between an offer and notice of acceptance by a student, it is recommended by good business etiquette that an acceptance or refusal be provided in no less than three weeks, and preferably two, from the date of the written offer.

10. Reporting offers, acceptances, or declining offers for both full-time positions and internships is crucial for fulfilling the Freeman School’s requirement of providing accurate and valid data to accrediting organizations that rank the nation’s colleges and universities. Therefore, for each offer that a student receives, it is required that he or she report the information to the CMC on the “Offer Form” available on the CMC web page.

11. When an offer is reported as accepted the CMC will inactivate the student’s account in the database. If the offer is subsequently withdrawn, then the student may reactivate his/her account.

12. Offers made by an employer and accepted by a student whether for a full time position and/or internships are considered legally binding and unalterable contracts. Reneging on an accepted job offer is not acceptable, and any student found doing so will have all CMC privileges revoked immediately.

***Each student must sign the following page and return it to the CMC***

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SUMMARY OF EXPECTATIONS AND PARAMETERS CAREER MANAGEMENT CENTER, A.B. FREEMAN SCHOOL OF BUSINESS, TULANE

UNIVERSITY

The Career Management Center (CMC) is a valuable resource for the students of the A.B. Freeman School of Business. Listed below are specific performance parameters and expectations to which all students are to adhere. The following are major guiding principles.

1. Students using the resources of the Career Management Center must be registered in the FreemanLink database prior to scheduling counseling appointments or using any services of the CMC, including on-campus interviewing with recruiters.

2. Each student registering in FreemanLink must have his or her resume approved by a CMC Career Consultant before it can be made available for viewing by recruiters.

3. Contact information stored in the database is proprietary and its use for a specific purpose is allowed only with the consent of the CMC. Mass mailing to recruiting contacts or Professional Network by students is not allowed at anytime.

4. Contact information for recruiters is available to students only with the permission of the recruiter and the consent of the CMC.

5. Students are expected to conduct themselves in a professional manner, including proper business attire, when participating in recruiting events and other recruiting activities.

6. Students who have been scheduled for on-campus interviews, sponsored career fairs, Freeman Days events, or information sessions must provide the CMC forty-eight (48) hours advance notice by telephone, supported by a confirming e-mail, if cancellation is unavoidable.

7. Failure to appear at a scheduled interview is considered a serious behavioral violation as it reflects poorly on the school and deprives other students of the chance to interview. Only a legitimate emergency is acceptable as a reason for missing an interview. In the event of an emergency, the CMC must be immediately notified by telephone and supported in writing by e-mail.

8. Falsification of any information contained on a resume is prohibited and, in some cases may be considered an act of fraud, and can subject the student to disciplinary or legal action by the A.B. Freeman School of Business, Tulane University, or an employer.

9. Although the Freeman School has no specific policy for the time that should elapse between an offer and notice of acceptance by a student, it is recommended by good business etiquette that an acceptance or refusal be provided in no less than three weeks, and preferably two, from the date of the written offer.

10. Reporting offers, acceptances, or declining offers for both full-time positions and internships is crucial for fulfilling the Freeman School’s requirement of providing accurate and valid data to accrediting organizations that rank the nation’s colleges and universities. Therefore, for each offer that a student receives, it is required that he or she report the information to the CMC on the “Offer Form” available on the CMC web page.

11. When an offer is reported as accepted the CMC will inactivate the student’s account in the database. If the offer is subsequently withdrawn, then the student may reactivate his/her account.

12. Offers made by an employer and accepted by a student whether for a full time position and/or internships are considered legally binding and unalterable contracts. Reneging on an accepted job offer is not acceptable, and any student found doing so will have all CMC privileges revoked immediately.

I, _______________________________________have read and do accept the expectations and

(print your name) parameters stated above by the A. B. Freeman School of Business Career Management Center.

______________________________________________ ______________ (signature) (date)