student name (chinese characters): 黃彥銘 student id number: 9631033 student name (chinese...

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Student Name (Chinese Characters): 黃黃黃 Student ID Number: 9631033 Student Name (Chinese Characters): 黃黃黃 Student ID Number: 9631010 Student Name (Chinese Characters): 黃黃黃 Student ID Number: 9631011 Student Name (Chinese Characters): 黃黃黃 Student ID Number: 9631013 Student Name (Chinese Characters): 黃黃黃 Student ID Number: 9631052

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Page 1: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010Student Name (Chinese Characters): 李春霈 Student ID Number: 9631011Student Name (Chinese Characters): 郭曉蓉 Student ID Number: 9631013Student Name (Chinese Characters): 張欣怡 Student ID Number: 9631052

Page 2: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Introduction Introduction Problem Conference Item Hypotheses Methodologies-Excel 、 Minitab Data analysis Conclusion

Outline

Page 3: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Introduction Xiang-Si bean curd pudding store is located in Dorm-

Female-2 restaurant in NCTU It provides different kinds of drinks and sweets such as

bean curd pudding, shaved ice and sweet soup

Introduction

Page 4: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

One of the workers, named aunt Chen-Jun, in the store is so nice and is voted to be the most famous person in NCTU

The reporter in TTV even came to do an interview with her and promoted this store on TV

Introduction

Page 5: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Although the store already had been promoted on TV news, the sales amount of the store just keeps in a “good” level, not in an “excellent” level.

Problem

Page 6: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

We want to try to use our “Point Credit Card” to see if it can stimulate consumers and make them buy product from the store.

we probe into the principal factors of the stamps whether influence the customer purchasing behavior or not.

Conference Item

Page 7: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

•The amount of cash to get one point affects consumer’s

behavior.

•The amount of cash to get one point affects consumer’s

behavior. Among the three alternatives :” twenty dollars”,

”twenty-five dollars”, and” thirty dollars”, we suppose that

twenty-five dollars is the highest limit for a consumer to get one

point.

•The period of activity does affects consumer’s behavior.

Hypotheses

Page 8: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Hypotheses

•The period of activity does affects consumer’s behavior.

Among the three alternatives :” two weeks”, ” one month”,

and” two months”, we suppose that one month is the shortest

limit that consumers could accept for the activity.

•The amount of points to get the banana boat affects

consumer’s behavior.

•The amount of points to get the banana boat affects

consumer’s behavior.

Page 9: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

•The amount of points to get the banana boat affects

consumer’s behavior. Among the three alternatives :” ten

points”, ”fifteen points”, and” twenty points”, we suppose

that twenty points are the highest limit for consumers to

attend the activity.

• The characteristic that banana boat is just sent for

consumers finishing the points credit card and not for sale

affects consumer’s behavior.

Hypotheses

Page 10: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

First step-we input the collecting data to the Microsoft Excel.

Second step-we use Excel to calculate the individual percentage of the four factors that we have assumed in the beginning and the amount of the survey candidates’ agreement or disagreement. After inputting those data, we will have some pie charts.

Methodologies- Excel

Page 11: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Third step-we can make use of the pie charts to do the statistic analyses by comparing between the four factors and we will find out which factor influences customers’ behavior most and the relationship among the factors.

Methodologies- Excel

Page 12: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

First step-we choose the “Stat” on the tool bar and select “Basic Statistics”, “2 proportions”, and “Summarized data”.

Second step-under the “Summarized data”, we fill out the

relating data in “First sample” and “Second sample”.

Methodologies- Minitab

Page 13: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Third step-we The “Option” sub dialog box gives us a chance to specify the confidence level (95.0), test proportion (0.05), alternative hypothesis (greater than), and whether Minitab should use a pooled estimate of p for the test.

Fourth step-we will get the analyses and we can conclude from the confidence interval and p-value from the data.

Methodologies- Minitab

Page 14: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

The amount of cash to get one point affects consumer’s behavior.

Hypothesis 1

Page 15: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

•Test and CI for One Proportion: x1 •Event = 1•Variable X N Sample p 95% CI•x1 36 50 0.720000 (0.575095, 0.837689)•In Hypothesis 1, we suppose that the amount of cash to get one point affects consumer’s behavior. Then, we suppose that H0: P<=0.5, H1: P>0.5. If the confidence interval is over 0.5, we can reject H0. Therefore, we have the sufficient evidence to conclude that the Hypothesis 1 is true.

Hypothesis 1

Page 16: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

The amount of cash to get one point affects consumer’s behavior. Among the three alternatives :” twenty dollars”, ”twenty-five dollars”, and” thirty dollars”, we suppose that twenty-five dollars is the highest limit for a consumer to get one point.

Hypothesis 2

Page 17: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for Two Proportions: C2 (two weeks), C3 (one month)

Event = 1Variable X N Sample pC2 6 36 0.166667C3 27 36 0.750000Difference = p (C2) - p (C3)Estimate for difference: -0.58333395% CI for difference: (-0.769956, -0.396711)Test for difference = 0 (vs not = 0): Z = -6.13 P-Value

= 0.000Fisher's exact test: P-Value = 0.000

Hypothesis 2

Page 18: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for Two Proportions: C2 (two weeks), C4 (two months)

Event = 1Variable X N Sample pC2 6 36 0.166667C4 3 36 0.083333Difference = p (C2) - p (C4)Estimate for difference: 0.083333395% CI for difference: (-0.0682308, 0.234897)Test for difference = 0 (vs not = 0): Z = 1.08 P-Value =

0.281Fisher's exact test: P-Value = 0.478

Hypothesis 2

Page 19: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for Two Proportions: C3 (one month), C4 (two months)

Event = 1Variable X N Sample pC3 27 36 0.750000C4 3 36 0.083333Difference = p (C3) - p (C4)Estimate for difference: 0.66666795% CI for difference: (0.498861, 0.834473)Test for difference = 0 (vs not = 0): Z = 7.79 P-Value =

0.000Fisher's exact test: P-Value = 0.000

Hypothesis 2

Page 20: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for Two Proportions: C2 (two weeks), C3 (one month)

Event = 1Variable X N Sample pC2 6 36 0.166667C3 27 36 0.750000Difference = p (C2) - p (C3)Estimate for difference: -0.58333395% CI for difference: (-0.769956, -0.396711)Test for difference = 0 (vs not = 0): Z = -6.13 P-Value

= 0.000Fisher's exact test: P-Value = 0.000

Hypothesis 2

Page 21: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

In Hypothesis 2, we suppose that one month is the shortest limit that consumers could accept for the activity. Then we use statistics analysis to compare them in groups. From the result, we find out p-value=0, which means there are significant differences among them. Then, we can choose the one with biggest probability. By using the method mentioned before, we find out that “one month” is the one with the biggest probability. Therefore, we can conclude that “one month” is the shortest limit that consumers could accept for the activity.

Hypothesis 2

Page 22: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

The period of activity does affects consumer’s behavior.

Hypothesis 3

Page 23: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for One Proportion: x2 Event = 1 Variable X N Sample p 95% CI x2 44 50 0.880000 (0.756899, 0.954665)

In Hypothesis 3, we suppose that the period of activity does affect consumer’s behavior. Then, we suppose that H0: P<=0.5, H1: P>0.5. If the confidence interval is over 0.5, we can reject H0. Therefore, we have the sufficient evidence to conclude that the Hypothesis 3 is true.

Hypothesis 3

Page 24: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

The period of activity does affects consumer’s behavior. Among the three alternatives :” two weeks”, ” one month”, and” two months”, we suppose that one month is the shortest limit that consumers could accept for the activity.

Hypothesis 4

Page 25: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for Two Proportions: 10points, 15points Event = 1Variable X N Sample p10 points 26 43 0.60465115 points 8 43 0.186047Difference = p (10 points) - p (15 points)Estimate for difference: 0.41860595% CI for difference: (0.231832, 0.605378)Test for difference = 0 (vs not = 0): Z = 4.39 P-Value =

0.000Fisher's exact test: P-Value = 0.000

Hypothesis 4

Page 26: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for Two Proportions: 10 points, 20 points Event = 1Variable X N Sample p10 points 26 43 0.60465120 points 9 43 0.209302Difference = p (10 points) - p (20 points)Estimate for difference: 0.39534995% CI for difference: (0.205243, 0.585455)Test for difference = 0 (vs not = 0): Z = 4.08 P-Value =

0.000Fisher's exact test: P-Value = 0.000

Hypothesis 4

Page 27: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for Two Proportions: 15 points, 20 points Event = 1Variable X N Sample p15 points 8 43 0.18604720 points 9 43 0.209302Difference = p (15 points) - p (20 points)Estimate for difference: -0.023255895% CI for difference: (-0.191521, 0.145009)Test for difference = 0 (vs not = 0): Z = -0.27 P-Value

= 0.786Fisher's exact test: P-Value = 1.000

Hypothesis 4

Page 28: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

In Hypothesis 4, we suppose that “twenty points” is the highest limit for consumers to attend the activity. Then we use statistics analysis to compare them in groups. From the result, we find out p-value=0, which means there are significant differences among them. Then, we can choose the one with biggest probability. By using the method mentioned before, we find out that “ten points” is the one with the biggest probability. Therefore, we can conclude that” ten points” is the highest limit that consumers could accept for the activity.

Hypothesis 4

Page 29: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

The amount of points to get the banana boat affects consumer’s behavior.

Hypothesis 5

Page 30: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

• Test and CI for One Proportion: x3 • Event = 1• Variable X N Sample p 95% CI• x3 42 50 0.840000 (0.708874, 0.928299)

• In Hypothesis 5, we suppose that the amount of cash to get one point affects consumer’s behavior. Then, we suppose that H0: P<=0.5, H1: P>0.5. If the confidence interval is over 0.5, we can reject H0. Therefore, we have the sufficient evidence to conclude that the Hypothesis 5 is true.

Hypothesis 5

Page 31: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

The amount of points to get the banana boat affects consumer’s behavior. Among the three alternatives :” ten points”, ”fifteen points”, and” twenty points”, we suppose that twenty points are the highest limit for consumers to attend the activity.

Hypothesis 6

Page 32: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for Two Proportions: 20NTD, 25 NTD Event = 1Variable X N Sample p20 NTD 8 42 0.19047625 NTD 13 42 0.309524Difference = p (20 NTD) - p (25 NTD)Estimate for difference: -0.11904895% CI for difference: (-0.302489, 0.0643934)Test for difference = 0 (vs not = 0): Z = -1.27 P-Value

= 0.203Fisher's exact test: P-Value = 0.314

Hypothesis 6

Page 33: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for Two Proportions: 20 NTD, 30 NTDEvent = 1Variable X N Sample p20 NTD 8 42 0.19047630 NTD 20 42 0.476190Difference = p (20 NTD) - p (30 NTD)Estimate for difference: -0.28571495% CI for difference: (-0.477853, -0.0935759)Test for difference = 0 (vs not = 0): Z = -2.91 P-Value

= 0.004Fisher's exact test: P-Value = 0.010

Hypothesis 6

Page 34: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for Two Proportions: 25 NTD, 30 NTD Event = 1Variable X N Sample p25 NTD 13 42 0.30952430 NTD 20 42 0.476190Difference = p (25 NTD) - p (30 NTD)Estimate for difference: -0.16666795% CI for difference: (-0.372486, 0.0391522)Test for difference = 0 (vs not = 0): Z = -1.59 P-Value

= 0.112Fisher's exact test: P-Value = 0.180

Hypothesis 6

Page 35: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

In Hypothesis 6, we suppose that “twenty-five dollars” is the highest limit for a consumer to get one point. Then we use statistics analysis to compare them in groups. From the result, we find out p-value=0, which means there are significant differences among them. Then, we can choose the one with biggest probability. By using the method mentioned before, we find out that “thirty dollars” is the one with the biggest probability. However, we also find out that there is no significant difference between “twenty-five dollars” and “thirty dollars”. Therefore, we have no enough evidence to conclude that “twenty-five dollars” is the highest limit that consumers could accept for the activity.

Hypothesis 6

Page 36: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

The characteristic that banana boat is just sent for consumers finishing the points credit card and not for sale affects consumer’s behavior.

Hypothesis 7

Page 37: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

Test and CI for One Proportion: x4 Event = 1Variable X N Sample p 95% CIx4 31 50 0.620000 (0.471749, 0.753499)In Hypothesis 7, we suppose that the amount of cash to

get one point affects consumer’s behavior. Then, we suppose that H0: P<=0.5, H1: P>0.5. If the confidence interval is over 0.5, we can reject H0. However, we find out that the confidence interval is not over 0.5 completely. Therefore, we have no sufficient evidence to conclude that the Hypothesis 7 is true.

Hypothesis 7

Page 38: Student Name (Chinese Characters): 黃彥銘 Student ID Number: 9631033 Student Name (Chinese Characters): 林韋君 Student ID Number: 9631010 Student Name (Chinese

• “Point Credit Card” can stimulate consumers to consume and increase the store’s turnover.

• We find out that the amount of cash to get one point, the amount of points to get the banana ship, and the amount of cash to get one point affect consumer’s behavior. However, the characteristic that banana ship is just sent for consumers finishing the point credit card and not for sale does not affect consumer’s behavior.

Conclusion