student presentation on groups
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B Y T E A M V
GROUP FORMATION ANDPROCESS
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SUMMARY
y Introduction to groups
y Types of groups
y Reasons for group
y Stages of group development
y Group characteristics
y Reference
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What is a Group ?????
Two ore more employees who share arelationship that is not only on going, but ischaracterized byan interaction that influences
one anothers performance and behavior.or
Two or more individuals interacting witheach other in order to accomplisha common
goal.
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Why do people work in group ???
ISSUE REASON
Security Reduce the insecurity of standing alone
Status Inclusion in a group givesrecognition and status
Self-Esteem Provides feeling of self-worth,
economic benefitsPower To achieve those goals that
cannot be done alone
Goal
achievement
To accomplish certain goals
more quickly and efficiently
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Types of groups
y Formal Groups:
A group that managers establish to achieve organizationgoals.
Eg: Product development team, college faculty, finance dept.of a company
y Informal Group:
A group that managers or non managerial employees form to
help achieve their own goals or to meettheir own needs. Bring together people to meetthere social needs.
This group forms naturally.
Eg: Orkut. Facebook.
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Formal group - Types
y Command Group : A group of subordinates whoreportto one particular manager constitutes thecommand group. The command group is specified
bythe formal organizational chart.
y Task Group: A group of individuals who are workingas a unitto complete a project
or job task.
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Informal Groups - Types
y Interest Groups : A group that forms because ofsome special topic of interest. Generally, when theinterest declines or a goal has been achieved, the
group disbands.y Friendship Groups :An informal group that is
established in the workplace because of somecommon characteristic of its members and that
may extend the interaction of its members toinclude activities outside the workplace.
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Group Development Stages
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Stage 1: Forming
y Definition: Stage 1 teams are generally new teams that arelearning how to work together
y Characteristics of stage 1 teams: Members tend to be tentative
and polite and to have little conflict
y Critical skills and activities: Stage 1 teams need to identifytheir purpose, develop group norms, identify group processes,define roles, build relationships and trust
y Role of facilitator/leader: Stage 1 teams usually need a strongleader who can help the team go through its forming activities
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Stage 2 : Storming
y Definition: Stage 2 teams have moved past the early formingstages and are now encountering some disagreements and/orconflict. This is natural, but teams need to find effective waysto handle conflict before they can move on to stage 3.
y Group characteristics: Members of stage 2 teams tend toexhibit increased conflict, less conformity and jockeying forpower.
y
Critical skills and activities: Stage 2 teams need to learn howto resolve conflict; clarify their roles, power, and structure; andbuild consensus through re-visiting purpose.
y Role of leader(s): Stage 2 teams need leaders and other teammembers who are willing to identify issues and resolveconflict.
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Stage 3: Norming
y Definition: Stage 3 teams have successfully moved out of thestorming stage and are ready to move to a higher level ofcommunication and problem-solving.
y Group characteristics: Members of stage 3 teams demonstratean improved ability to complete tasks, solve problems, resolveconflict.
y Critical skills and activities: Stage 3 teams need to learn toengage in more sophisticated problem-solving and decision-making, continue the use of effective strategies for conflictresolution and take greater levels of responsibility for theirroles.
y Role of leader(s): In stage 3, leaders become less directive, teammembers feel empowered, and multiple leaders emerge
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Stage 4: Performing
y Definition: Stage 4 teams are at the highest level of performance andcan process their strengths and weaknesses while accomplishing
their goals.
y Group characteristics: In stage 4, the team takes a flexible approach
to roles and structures depending on the task at hand. The team isable to evaluate its effectiveness and views conflict is viewed as anopportunity. Stage 4 teams tend to be energetic, creative, and fun!
y Critical skills and activities: Stage 4 teams need to hold highexpectations for their performance. They often use sub-groups as well
as the large group for decision-making and task completion. Teamsalso recognize the need to ensure that all members are in agreementwith the role and purpose of sub-groups.
y Role of Leader: In a stage 4 team, its often difficult to identify theleader, because everyone is sharing in leadership.
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Stage 5: Adjourning
y Definition: Stage 5 teams are at not at their highest level ofperformance as teams may disband or group members may leave.
y Group characteristics: In stage 5, the team may disband onachieving their goals or because the group members leave. Instead of
high task performance the priority of the group is to conclude itsactivities.
y Critical skills and activities: . The most effective interventions inthis stage are those that facilitate task termination and thedisengagement process. It involves the termination of task behaviors
and disengagement from relationships.
y Role of Leader: Develop a closure activity to help members determinewhat they have learned/how they have benefited, ensure that a planof recognition is in place; coordinate awards, statements orexpressions, or gifts, of appreciation
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5 Stages of Group Development
Stage Theme Issue
Forming Awareness Inclusion
Storming Conflict Control
Norming Cooperation Cohesion
Performing Productivity Team Identity
Adjourning Separation Completion
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Characteristics of Groups
Roles
Composition
Norms
Cohesiveness
Leadership
Status
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y Group Roles:
The set of behaviors and tasks thata group member is
expected to perform because ofhis or her position in thegroup.
Managers should clearly describe expected roles to groupmembers when theyare assigned to the group.
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y Group Composition :
One factor that determines the efficiency of collaborative
lea
rning isth
e composition of
the group.
Regarding the number of members, small groups seems tofunction better than large groups in which some members tend
be 'asleep' or excluded from interesting interactions.
The most intensively studied variable is the heterogeneity ofthe
group. It refers to the objective or the subjective differences (howsubjects perceive each other) among group members. Thesedifferences can be general (age, intelligence, development, schoolperformance, ...) or task specific.
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y Group Norms :
Shared guidelines or rules for behavior that most group
members follow Managers should encourage members to develop norms that
contribute to group performance and the attainment of groupgoals
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y Group Cohesiveness :
The degree to which members are attracted to their group
Three major consequences Level of participation
Level of conformityto group norms
Emphasis on group goal accomplishment
Helps the organization to increase the productivity
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Sources and Consequences ofGroup Cohesiveness
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Factors Leading to Group Cohesiveness
F a c t o r
G r o u p S i z e S m a lle r g r o u p s a llo w f o r h i g h c o h e s i v e n e s s ;L o w c o h e s i ve n e s s g r o u p s w i th m a n ym e m be rs c a n b e ne fit from s p l it ting in t o tw og r o u p s .
M a n a g e d D i v e r s it y D i v e rs e g r o u p s o f te n c o m e u p w i th b e tte r so lu t ions .
G r o u p I d e n tit y E n c o u r a g in g a g r o u p t o a d o p t a u n i q u eide n t i ty a nd e ng a ge in c om pe t it ion w it ho t he rs c a n inc re a s e c oh e s iv e ne s s .
S u c c e s s C o h e s i ve n e s s in c r e a s e s w i th s u c c e s s ;fin d i n g w a y s f o r a g r o u p t o h a v e s o m e s m a lls uc c e s s e s inc re a s e s c ohe s iv e ne s s .
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McGraw-Hill Companies, Inc., 1999
The Relationship Between Group Cohesivenessand Organizational Goals
Performance probablyoriented away from
organizational goals.
Performance oriented
away fromorganizational goals
Performance probablyoriented toward
organizational goals
Performance oriented
toward organizationalgoals
Low High
Agreement with Organizational Goals
Low
High
Degree ofGroup
Cohesiveness
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y Group Status:
A measure of worthand respectthat other members ofthe
group accord to individual group members. Group members status is linked to the persons position inthe organization.
Status mayalso be based on age, gender, education level,
seniority e.t.c
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y Group Leadership
Effective leadership is a key ingredient in high performing
groups, teams, and organizations. Formal groups created byan organization have a leaderappointed bythe organization.
Groups that evolve independently in an organization havea
n informa
l lea
der recognized byth
e group.
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Reference
y Organization behavior - John.W.Newstrong
y Organization behavior, ninth edition
- Stephen.P.Robins
y Tuckman, B. Developmental Sequence in Small Groups website.
y arapaho.nsuok.edu
y www.brookes.ac.uk
y www.campus.murraystate.edu
y www.stthomasu.ca
y www.tecfa.unige.ch
y www.usca.vcu.edu
y www.web.njit.edu