student satisfaction of learning management syetems
TRANSCRIPT
Student Satisfaction of Learning Management Systems
EVAN FONDRENFalculty Advisor: Dr. Mark Borzi
Department of Communication Arts Valdosta State University
Valdosta, GA
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Introduction
01
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An LMS is a self-contained webpage with embedded instructional tools that permit faculty to organize academic content and
engage students in their learning.
Gautreau, C. (2011)
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Learning Management Systems software provides learners with a comprehensive environment for
communicating with instructors, submitting assignments, reviewing course objectives,
downloading course material, participating in class discussions and viewing course progress.
Thomas, B. , & Eryilmaz, E. (2014)
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Basic LMS Features
Online assessment of students
Direct Messaging/Emailing
Electronic assignment submission
Student progress in a course
Online class discussions
Course content distribution
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Rational
LMS are still in their infancy
More Institutions are implementing LMS
Technology is rapidly evolving, and so are LMS
Distance learning is trending
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Background
02
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Technology Acceptance Model
Fred D. Davis, 1989
Used to determine user adoption of technology
Does the user find the technology easy to use?
Does the user find the technology useful?
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Technology Acceptance Model
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External
Variables
Perceived
Usefulness
Behavioral
Intention to UseActual Use
Attitude
Towards
Perceived
Ease of Use
Technology Acceptance Model
Park; 2009
Mijatovic, Cudanov, Jednak, and Kadijevich; 2013
Yeou; 2016
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Research Question & Hypothesis
03
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Do students with more exposure to Learning
Management Systems have greater satisfaction
when using an LMS?
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RQ1
There is a significant difference in satisfaction towards
Learning Management Systems between students who
have more exposure to Learning Management Systems
and students who have less exposure.
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H1
Methods
04
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Sampling
Target Population: College Students
Sampling Frame: Students who have used an LMS
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Instrumentation
Survey/Questionnaire
Qualtrics
Question Display Logic
Amount of Use Measured
4-Point Likert-Scales
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Instrumentation
Electronic Assignment Submission
Online Discussion Boards
Online Assessments
Course Content
Grades/Feedback
Direct Messaging
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Analysis
t-test for the significance of the correlation coefficient
Sum of Usage Totals
Sum of Likert Scales
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Data
05
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R
0.2892 0.0836 No
R2 Significant?
Usage and Satisfaction Correlation
Do students prefer submitting assignments through an LMS?
Do students prefer class discussion on an LMS?
Do students prefer taking assessments on an LMS?
Do students prefer to email their instructors with an LMS?
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RQs
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M
2.1 1.06 8.1E-13
0.64
7.08E-14
0.19
1.22
0.84
1.04
3.03
1.54
2.8
No
No
Yes
Yes
SD p Significant?Feature
Electronic Assignment Submission
Online Discussion Boards
Online Assessments
Direct Messaging
Discussion
06
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Conclusion
There is no significant difference in satisfaction towards
Learning Management Systems between students who
have more exposure to Learning Management Systems
and students who have less exposure.
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Conclusion Students prefer to submit assignments
electronically through an LMS.
Students prefer to have class discussions in a
classroom setting.
Students prefer to take assessments online
through an LMS.
Students prefer to not use the direct messaging
feature in an LMS.
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Limitations Small sample size
Instrumentation
Operationalization
Validity
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Future Research Focus Groups
Improve Instrumentation
Focus on one LMS software
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References Thoms, B., & Eryilmaz, E. (2014). How media choice affects learner interactions
in distance learning classes. Computers & Education, 75, 112–126.
Gautreau, C. (2011). Motivational Factors Affecting the Integration of a
Learning Management System by Faculty. Journal of Educators Online, 8(1).
Davis, F. D. (1989). Perceived Usefulness, Perceived Ease of Use, and User
Acceptance of Information Technology. MIS Quarterly, 13(3), 319–340.
Mijatovic, I., Cudanov, M., Jednak, S., & Kadijevich, D. M. (2013).
How the usage of learning management systems influences student
achievement. Teaching in Higher Education, 18(5), 506–517.
Park, S. Y. (2009). An Analysis of the Technology Acceptance Model in
Understanding University Students’ Behavioral Intention to Use e-Learning.
Journal of Educational Technology & Society, 12(3)
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Acknowledgements Special thanks to Dr. Mark Borzi for providing
instruction and guidance during this research
study.
Many thanks to all the participants who took the
time to take the online survey for this study.
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Questions?
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