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Division of Student Services
Strategic Plan
2008-2010
Strategic Planning is a process by which we
can envision the future and develop the necessary procedures and operations to
influence and achieve that future. -Clark Crouch
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN FOR STUDENT SERVICES
July 1, 2008
Key Assumptions Four major assumptions provide the foundation for the primary goals of Student Services at Western Nebraska Community College:
1. Student Services at WNCC enhances the quality of life for students assisting them in taking full educational advantage of the campus experiences in the application of knowledge;
2. Student Services at WNCC is committed to assisting students in their preparation for careers, like, leadership, and participation in a changing world;
3. Co-curricular opportunities, support programs, and services are provided to allow students to experiment with and integrate the knowledge and skills they have obtained;
4. The delivery of student services must be adapted to the electronic age and to the learning styles of this generation of students, and we must increase the availability and quality of on-line information and resource materials.
Mission The Division of Student Services provides innovative quality programs, services, and environments that facilitate student success, learning, citizenship, and involvement within communities. Vision The Western Nebraska Community College Student Services Division will:
• Increase productivity and demonstrate the value we place on our human resources through adequate staffing and providing opportunities for professional development.
• Increase student success through early identification of at risk students; by offering a variety of interventions that meet students’ needs; improving student satisfaction; and providing quality customer services.
• Increase service efficiency by improving, streamlining, and institutionalizing processes and services; increasing efficiency through cross training; and utilizing available technology for dissemination of information to students.
• Increase student learning by increasing collaboration with the academic divisions; providing holistic learning opportunities for students; and providing staff with a clear understanding of their role in the learning process.
• Enhance community relations by increasing the collaboration and coordination of recruitment and community building activities with other
entities across campus increasing and promoting special events within other units.
Core Values Excellence – We seek excellence in all our endeavors, aspire to new heights, and are committed to continuous improvement. Respect for Diversity – We believe diversity strengthens our character, and we will create and maintain an environment where diversity is respected and encouraged. Integrity – We are committed to the principles of truth and honesty, and will be fair, equitable, impartial, and professional. Service – We believe that serving other is a noble and worthy endeavor, and we seek to provide exceptional service. Stewardship of Resources – We are dedicated to the efficient and effective use of resources. We accept the responsibility of the public’s trust and are accountable for our actions.
WESTERN NEBRASKA COMMUNITY COLLEGE
STRATEGIC PLAN – Vice President of Student Services
Statement: The mission for the VP of Student Services is to assist each of the Directors reporting to this position in meeting, the goals and objectives and missions statements as defined by their strategic plans as approved by the Division. In addition, this office is charged with assisting the President and the general campus administration in providing “out-of-the-classroom” learning experiences and services supporting the academic mission for the college. Goal 1: The vitality of Student Services staff shall be maintained by selective recruitment, affirmative human relations, effective communications, staff development, prompt resolution of grievances, and recognition of excellent performance.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Emphasize annual performance appraisals for staff at every level
Review completed performance appraisals for timely completion
VPSS and Directors October 2008
Actively seek performance raises and merit pay to recognize excellent performance
Review annual with Directors
VPSS May 2009
Seek and support staff development opportunities
Conduct webinar for staff development
VPSS Quarterly during 2008 and 2009
$800 Yearly
Goal 2: Offer quality and efficient services and support to students, faculty, and staff. Systematically conduct periodic assessments of the programs and services provided by Student Services, and apply knowledge acquired from this research to evaluate the quality and impact of programs and services; make informed decision about their scope and longevity; determine resource investments; and chart new directions.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Build an effective student services assessment program.
Conduct assessment training program. Department begin conducting assessment in their areas.
VPSS Directors Institutional Assessment Director
FA and SP 09 SU 09
Staff
Conduct periodic assessments of programs and services
Final Assessment Plans
VPSS Directors Institutional Assessment Director
FA 09
Continue to add scholarships opportunities but reduce remissions costs
Reduce institutional budget cost. Conduct additional fundraising efforts. Work with endowment
VPSS Athletic Director
FA 09 Foundation Director
In collaboration with Business services, conduct periodic reviews of the financial management of programs and services.
Annual review completed VPSS Directors Business Office
SP 09
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Registrar’s Office
Departmental Vision Statement: The mission of the WNCC Registrar's Office is to provide leadership and service to students and the college community with convenient, responsible, and reliable access to academic records and information. Goal 1: Records Imaging
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Get the imaging process functional and fully operational for the Registrar’s Office (focus on Fall 2008 entering students and forward)
Student transcripts processed and indexed by Dec. 2008 / May 2009.
Roger Hovey and Jennifer Araujo
June 1, 2008, for initial entry
No additional costs at present
Goal 2: Enhanced Storage Space
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Provide “cold storage” of past student files (pre-Fall 1983) in the Harm’s Building
Removal of old records (boxed up) and relocated to the Harm’s Building. More recent records (1983 – 2000) redistributed from stacks to file cabinets. Old records from Sidney will be brought up as well. New storage area must be very secure.
Roger Hovey and Jennifer Araujo
May 2009 Determine cost to secure records at the Harms Building
Goal 3: Records Conversion
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Determine that all student record information from the old AS400 system has been transferred to Colleague (degree completion information)
Verification through spot-checks that all is in order plus review for thoroughness through queries
Roger Hovey and Jennifer Araujo
Dec. 1, 2008 None
Goal 4: Updated Online Degree Auditing
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Update the online degree audit process so it is more accurate and useable
Testing to verify that all degree programs are evaluated appropriately
Roger Hovey, Jennifer Araujo, and Mary Barkeloo
Oct. 31, 2008 None
Goal 5: Focus on Key Data Elements
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
An outgrowth of the WNCC Self- Study/ Institutional Snapshot Committee – Determine what key data elements need to be tracked and kept up to date (for CCPE requests, etc.)
Ongoing review Roger Hovey and Mary Barkeloo
Sept. 1, 2008 None
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Student Services Outreach Office
Departmental Vision Statement: To develop, coordinate, and implement programming that will impart the necessary tools needed to prepare, plan, and achieve higher education. The programs will be developed to reach an array of the population: first generation, from kindergarten through high school, college students and community members. The goal of the SS Outreach office is to build a bridge for a smooth transition to higher education, in particular, for individuals who have limited resources and comprehension of post secondary education. Goal 1: To Impart Information for Higher Education to Elementary through High School
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
After School Program Sign-In Forms After School Activities Monthly Assessments of Registrants
Rachel Gonzales Jesse Lopez
August 2008 – May 2009
$ 500 Activity meals
June 30, 2009
Parent Workshops: Financial Aid Taking Part in Your Child’s Education Preparing for College
Evaluation Forms Rachel Gonzales Margarita Gurrola/ Susan Stephenson Sheila Johns
September 2008 February 2009 March 2009
$300 for snacks and drinks
March 2009
Summer Youth Academy Pre and Post Evaluations Rachel Gonzales Jesse Lopez
June 1, 2009 $500 for snacks, drinks and miscellaneous items
June 30, 2009
Multicultural Youth Conference
Break Out Session Evaluations
Rachel Gonzales Jesse Lopez Amy Winters Mario Chavez
September 2008 $1000 for meals and tshirts
September 30, 2008
Goal 2: Increase retention for Underrepresented Students
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
United Leaders Student Organization Activities
Evaluations/Sign In Sheets Rachel Gonzales August 2008-May 2009
$6000 (student Fees)
June 2009
Promote Student Advising Visits throughout Semester
Student Ledger Sheets Rachel Gonzales August 2008-May 2009
N/A June 2009
Promote programming on campus for cultural Awareness
Evaluations Rachel Gonzales United Leaders Mario Chavez
August 2008-May 2009
$2000 June 2009
Goal 3: Increase and maintain involvement in community to promote WNCC.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Community Involvement in variety of committees: Circle the Bluffs PowWow UNL Extension program collaboration UNMC program collaboration AHEC program collaboration
Program collaboration Rachel Gonzales On-going $1000 Committee Luncheons Program Brochures
August 2009
Community Presentations Committee Participation Rachel Gonzales On-going N/A August 2009
Goal 4: Professional Development for Further Enhancement of SS Outreach Programming
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Attend the Hispanic Association of Colleges and University Conference in Denver Colorado (HACU)
Submit Summary Rachel Gonzales September 2008 $600 September 2008
Provide training opportunities for After School Activity Assistant
Submit report summary Jesse Lopez November 2008 $500 November 2008
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN–FINANCIAL AID OFFICE
Departmental Vision Statement: To provide financial aid service to students in an accurate, efficient, timely, and student-friendly manner. Goal 1: Implement Financial Aid Student Survey
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Margarita will utilize Class Climate to create an online student survey. She will also create a similar written survey we can distribute from our Student Services office.
Margarita Gurrola August 15, 2008IT Dept. assistance with web page
Goal 2: Create electronic scholarship database to be used for selecting qualified scholarship recipients from completed scholarship applications
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Gather all information for existing files
Grace Hendrickson December 2008
Update donor contact information, to include payment information
Grace Hendrickson April 2009
Implement electronic selection process
Grace Hendrickson June 2009 IT Dept. assistance
Goal 3: Update and revise all Financial Aid Office Policies and Procedures
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Susan and Sheila will set up weekly appointments to work on. We will first establish a table of contents and develop the policies and procedures and the deadlines from that.
Sheila Johns/Susan Stephenson
December 2009
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Intercollegiate Athletics
Departmental Vision Statement: The intercollegiate athletic program at Western Nebraska Community College is designed to develop a value system which views academics and athletics in the proper perspective. The different sport programs will assist each student-athlete in preparing themselves academically, physically, and socially to fulfill a meaningful place in society beyond WNCC. WNCC athletics is centered around the following twelve guiding principles: adaptability, compassion, contemplation, courage, honesty, initiative, loyalty, optimism, perseverance, respect, responsibility, trustworthiness Members of the athletic department will work to integrate these principles in their daily tasks at the institution, as well as in the lives of all student-athletes. Goal 1: Become a greater presence in the community
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Speak at Different Community events
Compare with number and types of organizations met with previous academic year
Coaches and student-athletes
Entire 2007-2008 academic year
None
June 1, 2008
Give away apparel and other items that display the Cougar logo
Number of participants in various programs, and number of products left at the end of the year
Entire Athletic Staff Entire 2007-2008 academic year
Minimal cost, purchase stickers, shirts, hats, etc.
June 1, 2008
Work with community programs
Compare with community service list from the previous academic year
Coaches and student-athletes
Entire 2007-2008 academic year
None
June 1, 2008
Goal 2: Promote the academic success of our student-athletes to the WNCC family and surrounding communities
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Promote academic achievement in department brochures
Goals and achievements placed in print on all mailings
Athletic Director / Assistant Athletic Director
July 1, 2008
None
On going
Reiterate the academic side of athletics when speaking to public groups
A script concerning academic goals and achievements given to all coaches to discuss
All members of the coaching staff
June 1, 2008
None
On going
Honor academic achievement throughout the year
Have student-athletes present during all campus award ceremony, and honor to all student-athletes during athletic banquet
Athletic Director / Assistant Athletic Director
June 1, 2008
None
June 1, 2008
Goal 3: To reduce Athletic Enterprise debt and begin offering additional stipends to all sports
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Stay within yearly working budget
Monthly Cost center reports, prior approval of all purchases
Entire Athletic Department Monthly
None
June 30, 2008
Create additional fundraising venues to increase revenues
Annual review of yearly revenue venues
Athletic Director / Assistant Athletic Director / Coaches
June 1, 2008
None
July 1, 2008
Create a family atmosphere at sporting events
Community survey, attendance numbers
Athletic Director / Assistant Athletic Director
June 1, 2008
None
June 1, 2009
Goal 4: Create and foster a positive reputation of WNCC Athletics throughout the community
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Create a community survey Creation of survey / implementation of survey / results of survey
Athletic Director / Assistant Athletic Director / Administrative Professional
June 30, 2008
None
August 31, 2008
Invite more community groups to perform and attend athletic events
Compare number of community events to previous academic year / Invite two new groups each year
Athletic Director / Assistant Athletic Director
June 30, 2008
None
July 31, 2008
Create an environment where the public has direct access to coaches
Master schedule of events / Consistent schedule / Follow-through
Athletic Director / Assistant Athletic Director
June 30, 2008
None
July 31, 2008
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Admissions Office
Departmental Vision Statement: Western Nebraska Community College Office of Admissions shall be a student-centered department providing all necessary services pertaining to, but not limited to the admissions process. Our role is to provide assistance to a diverse student population who seek personal and professional educational goals. Goal 1: Increase Hispanic student enrollment by 2%.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Leadership Banquet @ HATC Number of Admission & Scholarship applications submitted
Mario Chavez Rachel Gonzales Margarita Gurrola Admissions Staff
September 1, 2009
$1000 for catering and prizes
January 6, 2009
Multicultural Open House And Parent Session @ Guadalupe Center
Number of prospective student contact cards for students and parents
Admissions Staff Rachel Gonzales Margarita Gurrola
September 1, 2009
$200 for cookies and drinks
September 30, 2008
Multicultural High School Visits – Bayard, Bridgeport, Mitchell, Morrill, Minatare, Torrington, Gering, Scottsbluff & Alliance
Number of Admissions & Scholarship applications submitted
Mario Chavez Amy Winters Ali Jay
September 1, 2009
$500 for pizza and prizes
March 30, 2009
Goal 2: Increase nontraditional student enrollment by 3%
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Summer PCS booth (1 time per month)
Community Visibility Mario & Amy June-August NA August 2008
Nursing Home Recruitment (Health Occupations)
Community Visibility Kiki Sorensen Kiki’s Salary ($20 per hour)
August 2009
Community Business Partnerships (Aurora & RWMC)
Community Visibility HATC & Admissions Workforce Development
NA August 2009
Oregon Trail Day Events: Food Fair Kiddie Parade
Community Visibility Admissions Staff Rachel Gonzales Margarita Gurrola Food Services Personnel?
July 10, 2008 $700 (use $ earned with food booth as donation to Multicultural Youth Conf)
July 2008
Goal 3: Increase internal awareness of the WNCC Admissions Office.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Meet with all prospective student athletes
Cooperation from all athletic coaching staff
Admissions Staff And Coaching Staff
On-going Admissions Materials & Freebies
August 2009
At least one Admissions Staff will attend each on and off campus WNCC event
Community Visibility Admissions Staff On-going NA August 2009
Goal 4: Increase external awareness of WNCC.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Become involved in community organizations: Leadership Scottsbluff, Lion’s Club, High School Athletics, Sidney Jaycees
Community Visibility Ali Jay Amy Winters Mario Chavez Janel Walton
September 2008 $325 (2) membership fee
August 2009
Make materials available at every community event held on the WNCC campus.
Community Visibility Admissions Staff Ongoing NA August 2009
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – (TRIO Programs)
Departmental Vision Statement: Authorizing Legislation: Title IV, Part A, Subpart 2 of the Higher Education Act of 1965, as amended: Chapter 1 – Federal TRIO Programs Sec. 402A. 20 U.S.C. 1070a-11; Program Authority; Authorization of Appropriations: Grants and Contracts Authorized: “The Secretary shall, in accordance with the provision of his chapter, carry out a program of making grants and contracts designed to identify qualified individuals from disadvantaged backgrounds, to prepare them for a program of postsecondary education, to provide support services for such students who are pursuing programs of postsecondary education, to motivate and prepare students for doctoral programs, and to train individuals serving or preparing for service in programs and projects so designed.” Upward Bound and Veterans Upward Bound: Generate in program participants the skills and motivation necessary to complete a program of secondary education and to enter and succeed in a program of postsecondary education. Student Support Services: Increase the retention and graduation rates of eligible students; increase the transfer rate of eligible students from two-year to four-year institutions; and foster an institutional climate supportive of the success of low-income and first generation college students and individuals with disabilities. Goal 1: Inform students and staff about TRIO programs
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Need
Date of Completion
Update brochures (SSS, VUB, UB)
Completed brochures Asst. Directors (3) SSS & VUB: June UB: February
Printer; paper Ongoing; annual update
Provide for Fall Assembly packets
Flyers; Announcements Asst. Directors of VUB and SSS
August each year
Printer; paper; GroupWise
Annually
Participate in WNCC Student Orientation
TRIO Information presentation; handouts
TRIO professionals (rotating) in conjunction with Admissions
During WNCC St. Orientations
PPT presentation; projector
Continual in summer and spring
Goal 2: Increase academic achievement; Retain students in TRIO programs
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Need
Date of Completion
Summer Academy and Supplemental Instruction (SSS); Advising (VUB); Academic yr and summer residential program (UB)
Evaluation forms completed; student and instructor records on file; retention statistics
TRIO Director; Asst. Directors (3); Professional Staff
Fall and spring semesters; summer session
WNCC rooms; Food Service; Residence Hall; Human Resources
Annual following event(s)
Advising; testing, class registration
Regular meetings/appointments with students
Asst. Directors; Professional Staff
Prior to each semester and summer
WNCC web and Datatel access
Ongoing each class session
Tutoring; referral Student attendance and progress records
Asst. Directors (3); Professional Staff
As needed Referral from faculty
Ongoing as needed
Supplemental Grant Aid (SSS)
Grant awards based on Pell eligibility, GPA and number of credit hours
TRIO Director; Asst. Director
Following student’s first semester
Financial Aid; Business office
After start of each semester
Single Parent/Displaced Homemaker Program
Grant awards; programs offered
Professional Staff Fall and spring semesters
Paper; postage; meeting rooms
Ongoing each semester
Goal 3: Involve families in students’ academic pursuits
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Need
Date of Completion
Send newsletters, postcards, WebCT, email
Schedules updated annually
Asst. Directors (3); Professional staff; Secretaries
Ongoing; prior to events
Internet access; paper; printing; postage
Ongoing; as needed
Regular meetings with parents and families
Meetings and get-togethers held and evaluated
Asst. Directors (3); Professional staff
Schedule set in summer; average 5-6 annual events
WNCC rooms; Food Service
Ongoing annually
Goal 4: Complete Annual Performance Reports
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Need
Date of Completion
Document student contacts, activities and progress (GPA, grade level improvement, retention, transfer)
Calculation of results of student data and progress; fulfillment of Prior Experience Criteria
TRIO Director; Asst. Directors (3); Professional staff, Secretaries
APR due annually
Computer, Datatel access, software programs
Annually, as required by U.S. Dept of Education
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – WNCC Food Services
Departmental Vision Statement: Continue to provide a dining, snack and catering program that is perceived by returning students to be “better than the year before”. Challenge all food service staff through continuing education to promote good will and project a well operated, professional facility to better Western Nebraska Community College as the “Place to be”. Goal 1: To achieve targeted labor budget of for dining hall, catering and snack bar.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Keep 50% of student help as Work Study and adjust the schedule periodically to maintain goal.
Create a weekly labor report to help track targeted labor issues.
Director Production Supervisor Head Cooks and Office Manager
Monthly report indicating over/under budget to Director in all areas of food service.
Student Funding End of Semester and End of Year
Goal 2: Controlling high food costs yet maximizing revenue and student satisfaction.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Research and use the most cost effective product from our distributors to help maintain food cost %.
Use of RIO program to monitor inventory food cost.
Production Supervisor
Control portioning with the proper use of scoops and production amounts to create less waste.
Update menu’s Head Cooks
Correct pricing for each department’s menu to reach their food cost %’s.
Keep weekly inventory on each department as well as a combined total.
Production Supervisor Catering Supervisor Snack Bar Supervisor
Goal 3: Retain reliable help
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Have enough student/staff help to handle workload and constant change in traffic flow.
Exit interviews Staff Meetings (monthly) Employee incentives
Director
Keep contracted hours of student workers.
Have copies of student schedules in a binder for review when students request to work extra hours or for other students.
Production Supervisor Snack Bar Supervisor Head Cooks Office Manager
Beginning of Semester
None Continual
Hire two part-time employees to work in the Snack Bar.
Monitor turnover in Snack Bar to maximize service and reduce staff stress and coverage from dining hall.
Director
Cross train all Head Cooks to work in the Dining Hall, Catering and Snack Bar.
Director
Goal 4: Market the new Dining Hall
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Advertise new Dining Hall menu in Den and HATC including the unlimited salad bar and hot entrée items.
Group Wise to Scottsbluff campus the weekly menu. Utilize WNCC web site.
Director Office Manger
Fall 2008 Semester
On-line survey to students to name the new dining hall.
Prize for winner Fall 2008 Semester
Goal 5: Proper pricing for Catering Department to ensure profit and food cost %
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Correct purchasing of cost effective goods
Re-do price structuring and menu’s
Director Catering Supervisor Production Supervisor
Labor charged from Dining Hall to Catering.
Form to show hour’s staff worked on catering events to help attain labor goals.
Production Supervisor
Build Catering sales through great service and word-of-mouth. Excellent product presentation, hospitable and professional staff.
Ensure level of service on events through proper scheduling.
Director Catering Supervisor
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Residence Life
Departmental Vision Statement: Residence Life is committed to providing students an on-campus, meaningful living/learning experience in a safe and secure environment which promotes personal growth, academic success and life long friendships.
Goal 1: To market the advantages of living on campus to entering students
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Work with Admissions to create a brochure, or piece of brochure for marketing
Carla Stein JD Deloney Rebecca Thompson Mindy Burbach Admissions
Oct. 1, 2008 Brochure Schematics of rooms
Updated annually
To identify “tour rooms” for Admissions use for ease of showing hall
Carla Stein JD Deloney Rebecca Thompson Admissions
Fall Semester 2008
150.00 scholarship per room
On-going every semester
To retain students for a second year by providing excellent service and experience first year
Survey at end of every semester
Carla Stein JD Deloney Rebecca Thompson RA’s
Fall Semester 2008
Survey On-going every semester
Goal 2: To provide leadership opportunities for students
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
To train and retain RA’s who are committed to student development
Carla Stein JD Deloney Rebecca Thompson
Hired by March of every year
8 room and board remissions
March
To start a joint Hall Council for the two buildings
Carla Stein JD Deloney Rebecca Thompson
Fall 2008 Recognized by Spring 2008
Goal 3: To continue to improve the physical environment in each hall
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
To obtain new carpeting in Pioneer Hall for hallways
Carla Stein Dan Kinney
Summer 2009 Carpet – 15000.00
Opening Fall 2009
To create a “marketing plan” for the new activity center
Carla Stein Public Relations
August 2008 August 2008
To install the screens and projectors in Conestoga
Carla Stein Dan Kinney Physical Plant IT
December 2008
December 2008
To have the wireless network complaints cut in half in Conestoga
Carla Stein Dan Kinney Physical Plant IT
December 2008
?? December 2008
Goal 4: To provide appropriate educational, social and cultural activites
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
To have a semester plan in place for all major activities
JD Deloney Rebecca Thompson
August 2008 ?? August 2008
To train RA’s in all aspects of programming and have at least one all hall program a month
JD Deloney Rebecca Thompson
On going On going
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Career Assistance and Internship Center
Departmental Vision Statement: The Career Assistance and Internship Center provides students with comprehensive career services to help supplement their classroom experience, make meaningful vocational choices for themselves, and assist in their search for gainful employment.
Goal 1: Career Center – to reach undecided/general studies students for career planning
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Identify and communicate with all freshmen undecided and general studies students
Carla Stein Cherry McKimmey
Oct. 1, 2008 Letters/emails On-going every semester
Plan workshops throughout semester at various times for career decision making
Carla Stein Cherry McKimmey
Fall Semester 2008
Workshop Materials
On-going every semester
Meet with interested students individually for career planning
Carla Stein Cherry McKimmey
Fall Semester 2008
SII and MBTI On-going every semester
Goal 2: To complete follow-up with graduates for graduate placement report
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
To complete reports for academic year in timely fashion
Carla Stein Cherry McKimmey IT
End of Summer 2008
Printing of report
To distribute and publicize placement statistics
Carla Stein Public Relations
End of Summer 2008
Printing
To utilize computer program for graduate placement report
Carla Stein IT
End of Summer 20008
Program completed
Goal 3: To expand in-class offerings for career document education
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
To market services to faculty before end of Spring semester and before beginning of Fall
Carla Stein May 12, 2008 August 1, 2008
Handouts New CD from CPP
To create a brochure for in house use advertising all our services
Carla Stein Public Relations
August 1, 2008
To have planned dates for 10 in class presentations for 2008-2009 Academic Year
Carla Stein
Goal 4: To improve marketing of internships to employers
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
To create brochures to advertise all internships to employers
Carla Stein Public Relations
August 2008 Printing
To target a list of employers for in-person visits – 5 per semester
Carla Stein Fall Semester Spring Semester
To increase total number of students doing internships every year by 3 per year
Carla Stein Faculty
Every Academic Year
Goal 5: To improve marketing of internships to students, and put on Web-CT
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Talk to Andy Newman about a regular feature in The Spectator
Carla Stein Spectator Staff
August 2008
Print articles about internship students for Star Herald
Carla Stein Public Relations Spectator Staff
Pictures
Work with IT to have all internships put on Web CT
Carla Stein Jackie Jacobson Faculty
Promote internships in targeted classes Spring semester for 2nd semester freshmen to consider
Carla Stein Spring Semester 2009
WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Counseling & Advising
Departmental Vision Statement: Provision of Counseling, Advising & ADA accommodations & services to all students regardless of location, station in life or scholastic ability level. Goal 1: Obtain additional licensure as Independent Mental Health Practitioner.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Make application Done 10/07 Self 8/07-12/07 $10.00 10/07
Document CACREP accreditation of USM
Done 12/07 Self Bonnie C. Nicholson, Ph.D.
12/07 12/07
Demonstrate years of supervised clinical experience.
Done 10/07 Self & Supervisors 12/07 12/07
Procure references from Psychiatrists/Psychologists
Done 12/07 Donald Fischer, M.D. Dan Gillette, M.D. Harbans Hans, M.D. Paul Byrd, Ph.D., ABPP Christine Winter, Ph.D. Mark Watt, Ph.D., J.D.
8/07-12/07 12/07
Documentation of Clinical work.
Done 8/07 Self
Goal 2: Continued provision of Counseling & Advising services to all campuses.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Travel to Sidney Travel on Thurs. weekly Self Ongoing School car & fuel
Travel to Alliance Travel on Wed. 2nd & 4th Weds.
Self Ongoing School car & fuel
Maintenance of relationships w/ referral sources.
Attendance at meetings w/ Mental Health representatives in various communities e.g. Psychiatrists, Nurse Practitioners, Psychologists, Drug & Alcohol Counselors
Self Ongoing School car & fuel for Sidney & Alliance, Meals for referral sources.
Goal 3: Procure specific continuing education to maintain licensure
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Specific attendance at trainings for: LADC,
33rd Advanced International Winter Symposium1/30-2/02/07 (29hrs). Facing the Dragon: Examining Meth Use & Addiction 4/30/08 (7 hrs).
Self Varies usually 9/01/08 & biannually thereafter on most.
$1,500.00 per year.
8/08 4/30/08
LMHP, CPC, Bio-preparedness Symposium rescheduled in Sidney 8/12-8/14/08.
Self 4/15/08 “ “ “ Rescheduled to August ‘08
LMFT HIPAA: Setting Ethical Client Boundaries 10/17/07 (6 hrs).
Self 12/31/07
“ “ “ 10/17/07
LIMHP Self 9/01/08 “ “ “
Goal 4: Provision of ADA services
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Meeting w/ students Self Ongoing Salary for CD & ½ time secretary
Ongoing
Procurement of adaptive equipment as necessary.
New Victor Reader Wave Self Cherry McKimmey - secretary
PRN Varies but can be as high as $3,000.00 - $4,000.00
PRN
Hire note takers, scribes, sign language interpreters etc.
Self Cherry McKimmey - secretary
PRN Varies, sign language interpreters up to $35.00 per hour w/ a two hour minimum.
PRN
Goal 5: Provision of Academic Advising services.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or
Resource NeedsDate of
Completion Training of Advisors &
Faculty on new programs & changes in existing
programs.
Monthly trainings with faculty members &
advising staff
Veronica Miller, transfer advisor
Monthly Refreshments, training
materials most likely from NACADA
ongoing
Continued active involvement in NACADA
Yearly membership N. Stephenson, V. Miller, R. Iossi, R. Holecheck
Approx. $250.00
Goal 6: Provision of Transfer Advising services.
Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs
Date of Completion
Continued articulation agreements of schools
including but not limited to: UN-L; UN-K; UM-O; U
Wyo; CSC; UNC
Checks each semester Veronica Miller, transfer advisor
At the beginning of each semester
Travel to articulation conferences
ongoing
Training w/ advisors to insure viability of transfers
V. Miller, transfer advisor
Monthly ongoing