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Division of Student Services Strategic Plan 2008-2010 Strategic Planning is a process by which we can envision the future and develop the necessary procedures and operations to influence and achieve that future. -Clark Crouch

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Division of Student Services

Strategic Plan

2008-2010

Strategic Planning is a process by which we

can envision the future and develop the necessary procedures and operations to

influence and achieve that future. -Clark Crouch

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN FOR STUDENT SERVICES

July 1, 2008

Key Assumptions Four major assumptions provide the foundation for the primary goals of Student Services at Western Nebraska Community College:

1. Student Services at WNCC enhances the quality of life for students assisting them in taking full educational advantage of the campus experiences in the application of knowledge;

2. Student Services at WNCC is committed to assisting students in their preparation for careers, like, leadership, and participation in a changing world;

3. Co-curricular opportunities, support programs, and services are provided to allow students to experiment with and integrate the knowledge and skills they have obtained;

4. The delivery of student services must be adapted to the electronic age and to the learning styles of this generation of students, and we must increase the availability and quality of on-line information and resource materials.

Mission The Division of Student Services provides innovative quality programs, services, and environments that facilitate student success, learning, citizenship, and involvement within communities. Vision The Western Nebraska Community College Student Services Division will:

• Increase productivity and demonstrate the value we place on our human resources through adequate staffing and providing opportunities for professional development.

• Increase student success through early identification of at risk students; by offering a variety of interventions that meet students’ needs; improving student satisfaction; and providing quality customer services.

• Increase service efficiency by improving, streamlining, and institutionalizing processes and services; increasing efficiency through cross training; and utilizing available technology for dissemination of information to students.

• Increase student learning by increasing collaboration with the academic divisions; providing holistic learning opportunities for students; and providing staff with a clear understanding of their role in the learning process.

• Enhance community relations by increasing the collaboration and coordination of recruitment and community building activities with other

entities across campus increasing and promoting special events within other units.

Core Values Excellence – We seek excellence in all our endeavors, aspire to new heights, and are committed to continuous improvement. Respect for Diversity – We believe diversity strengthens our character, and we will create and maintain an environment where diversity is respected and encouraged. Integrity – We are committed to the principles of truth and honesty, and will be fair, equitable, impartial, and professional. Service – We believe that serving other is a noble and worthy endeavor, and we seek to provide exceptional service. Stewardship of Resources – We are dedicated to the efficient and effective use of resources. We accept the responsibility of the public’s trust and are accountable for our actions.

WESTERN NEBRASKA COMMUNITY COLLEGE

STRATEGIC PLAN – Vice President of Student Services

Statement: The mission for the VP of Student Services is to assist each of the Directors reporting to this position in meeting, the goals and objectives and missions statements as defined by their strategic plans as approved by the Division. In addition, this office is charged with assisting the President and the general campus administration in providing “out-of-the-classroom” learning experiences and services supporting the academic mission for the college. Goal 1: The vitality of Student Services staff shall be maintained by selective recruitment, affirmative human relations, effective communications, staff development, prompt resolution of grievances, and recognition of excellent performance.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Emphasize annual performance appraisals for staff at every level

Review completed performance appraisals for timely completion

VPSS and Directors October 2008

Actively seek performance raises and merit pay to recognize excellent performance

Review annual with Directors

VPSS May 2009

Seek and support staff development opportunities

Conduct webinar for staff development

VPSS Quarterly during 2008 and 2009

$800 Yearly

Goal 2: Offer quality and efficient services and support to students, faculty, and staff. Systematically conduct periodic assessments of the programs and services provided by Student Services, and apply knowledge acquired from this research to evaluate the quality and impact of programs and services; make informed decision about their scope and longevity; determine resource investments; and chart new directions.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Build an effective student services assessment program.

Conduct assessment training program. Department begin conducting assessment in their areas.

VPSS Directors Institutional Assessment Director

FA and SP 09 SU 09

Staff

Conduct periodic assessments of programs and services

Final Assessment Plans

VPSS Directors Institutional Assessment Director

FA 09

Continue to add scholarships opportunities but reduce remissions costs

Reduce institutional budget cost. Conduct additional fundraising efforts. Work with endowment

VPSS Athletic Director

FA 09 Foundation Director

In collaboration with Business services, conduct periodic reviews of the financial management of programs and services.

Annual review completed VPSS Directors Business Office

SP 09

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Registrar’s Office

Departmental Vision Statement: The mission of the WNCC Registrar's Office is to provide leadership and service to students and the college community with convenient, responsible, and reliable access to academic records and information. Goal 1: Records Imaging

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Get the imaging process functional and fully operational for the Registrar’s Office (focus on Fall 2008 entering students and forward)

Student transcripts processed and indexed by Dec. 2008 / May 2009.

Roger Hovey and Jennifer Araujo

June 1, 2008, for initial entry

No additional costs at present

Goal 2: Enhanced Storage Space

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Provide “cold storage” of past student files (pre-Fall 1983) in the Harm’s Building

Removal of old records (boxed up) and relocated to the Harm’s Building. More recent records (1983 – 2000) redistributed from stacks to file cabinets. Old records from Sidney will be brought up as well. New storage area must be very secure.

Roger Hovey and Jennifer Araujo

May 2009 Determine cost to secure records at the Harms Building

Goal 3: Records Conversion

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Determine that all student record information from the old AS400 system has been transferred to Colleague (degree completion information)

Verification through spot-checks that all is in order plus review for thoroughness through queries

Roger Hovey and Jennifer Araujo

Dec. 1, 2008 None

Goal 4: Updated Online Degree Auditing

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Update the online degree audit process so it is more accurate and useable

Testing to verify that all degree programs are evaluated appropriately

Roger Hovey, Jennifer Araujo, and Mary Barkeloo

Oct. 31, 2008 None

Goal 5: Focus on Key Data Elements

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

An outgrowth of the WNCC Self- Study/ Institutional Snapshot Committee – Determine what key data elements need to be tracked and kept up to date (for CCPE requests, etc.)

Ongoing review Roger Hovey and Mary Barkeloo

Sept. 1, 2008 None

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Student Services Outreach Office

Departmental Vision Statement: To develop, coordinate, and implement programming that will impart the necessary tools needed to prepare, plan, and achieve higher education. The programs will be developed to reach an array of the population: first generation, from kindergarten through high school, college students and community members. The goal of the SS Outreach office is to build a bridge for a smooth transition to higher education, in particular, for individuals who have limited resources and comprehension of post secondary education. Goal 1: To Impart Information for Higher Education to Elementary through High School

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

After School Program Sign-In Forms After School Activities Monthly Assessments of Registrants

Rachel Gonzales Jesse Lopez

August 2008 – May 2009

$ 500 Activity meals

June 30, 2009

Parent Workshops: Financial Aid Taking Part in Your Child’s Education Preparing for College

Evaluation Forms Rachel Gonzales Margarita Gurrola/ Susan Stephenson Sheila Johns

September 2008 February 2009 March 2009

$300 for snacks and drinks

March 2009

Summer Youth Academy Pre and Post Evaluations Rachel Gonzales Jesse Lopez

June 1, 2009 $500 for snacks, drinks and miscellaneous items

June 30, 2009

Multicultural Youth Conference

Break Out Session Evaluations

Rachel Gonzales Jesse Lopez Amy Winters Mario Chavez

September 2008 $1000 for meals and tshirts

September 30, 2008

Goal 2: Increase retention for Underrepresented Students

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

United Leaders Student Organization Activities

Evaluations/Sign In Sheets Rachel Gonzales August 2008-May 2009

$6000 (student Fees)

June 2009

Promote Student Advising Visits throughout Semester

Student Ledger Sheets Rachel Gonzales August 2008-May 2009

N/A June 2009

Promote programming on campus for cultural Awareness

Evaluations Rachel Gonzales United Leaders Mario Chavez

August 2008-May 2009

$2000 June 2009

Goal 3: Increase and maintain involvement in community to promote WNCC.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Community Involvement in variety of committees: Circle the Bluffs PowWow UNL Extension program collaboration UNMC program collaboration AHEC program collaboration

Program collaboration Rachel Gonzales On-going $1000 Committee Luncheons Program Brochures

August 2009

Community Presentations Committee Participation Rachel Gonzales On-going N/A August 2009

Goal 4: Professional Development for Further Enhancement of SS Outreach Programming

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Attend the Hispanic Association of Colleges and University Conference in Denver Colorado (HACU)

Submit Summary Rachel Gonzales September 2008 $600 September 2008

Provide training opportunities for After School Activity Assistant

Submit report summary Jesse Lopez November 2008 $500 November 2008

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN–FINANCIAL AID OFFICE

Departmental Vision Statement: To provide financial aid service to students in an accurate, efficient, timely, and student-friendly manner. Goal 1: Implement Financial Aid Student Survey

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Margarita will utilize Class Climate to create an online student survey. She will also create a similar written survey we can distribute from our Student Services office.

Margarita Gurrola August 15, 2008IT Dept. assistance with web page

Goal 2: Create electronic scholarship database to be used for selecting qualified scholarship recipients from completed scholarship applications

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Gather all information for existing files

Grace Hendrickson December 2008

Update donor contact information, to include payment information

Grace Hendrickson April 2009

Implement electronic selection process

Grace Hendrickson June 2009 IT Dept. assistance

Goal 3: Update and revise all Financial Aid Office Policies and Procedures

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Susan and Sheila will set up weekly appointments to work on. We will first establish a table of contents and develop the policies and procedures and the deadlines from that.

Sheila Johns/Susan Stephenson

December 2009

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Intercollegiate Athletics

Departmental Vision Statement: The intercollegiate athletic program at Western Nebraska Community College is designed to develop a value system which views academics and athletics in the proper perspective. The different sport programs will assist each student-athlete in preparing themselves academically, physically, and socially to fulfill a meaningful place in society beyond WNCC. WNCC athletics is centered around the following twelve guiding principles: adaptability, compassion, contemplation, courage, honesty, initiative, loyalty, optimism, perseverance, respect, responsibility, trustworthiness Members of the athletic department will work to integrate these principles in their daily tasks at the institution, as well as in the lives of all student-athletes. Goal 1: Become a greater presence in the community

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Speak at Different Community events

Compare with number and types of organizations met with previous academic year

Coaches and student-athletes

Entire 2007-2008 academic year

None

June 1, 2008

Give away apparel and other items that display the Cougar logo

Number of participants in various programs, and number of products left at the end of the year

Entire Athletic Staff Entire 2007-2008 academic year

Minimal cost, purchase stickers, shirts, hats, etc.

June 1, 2008

Work with community programs

Compare with community service list from the previous academic year

Coaches and student-athletes

Entire 2007-2008 academic year

None

June 1, 2008

Goal 2: Promote the academic success of our student-athletes to the WNCC family and surrounding communities

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Promote academic achievement in department brochures

Goals and achievements placed in print on all mailings

Athletic Director / Assistant Athletic Director

July 1, 2008

None

On going

Reiterate the academic side of athletics when speaking to public groups

A script concerning academic goals and achievements given to all coaches to discuss

All members of the coaching staff

June 1, 2008

None

On going

Honor academic achievement throughout the year

Have student-athletes present during all campus award ceremony, and honor to all student-athletes during athletic banquet

Athletic Director / Assistant Athletic Director

June 1, 2008

None

June 1, 2008

Goal 3: To reduce Athletic Enterprise debt and begin offering additional stipends to all sports

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Stay within yearly working budget

Monthly Cost center reports, prior approval of all purchases

Entire Athletic Department Monthly

None

June 30, 2008

Create additional fundraising venues to increase revenues

Annual review of yearly revenue venues

Athletic Director / Assistant Athletic Director / Coaches

June 1, 2008

None

July 1, 2008

Create a family atmosphere at sporting events

Community survey, attendance numbers

Athletic Director / Assistant Athletic Director

June 1, 2008

None

June 1, 2009

Goal 4: Create and foster a positive reputation of WNCC Athletics throughout the community

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Create a community survey Creation of survey / implementation of survey / results of survey

Athletic Director / Assistant Athletic Director / Administrative Professional

June 30, 2008

None

August 31, 2008

Invite more community groups to perform and attend athletic events

Compare number of community events to previous academic year / Invite two new groups each year

Athletic Director / Assistant Athletic Director

June 30, 2008

None

July 31, 2008

Create an environment where the public has direct access to coaches

Master schedule of events / Consistent schedule / Follow-through

Athletic Director / Assistant Athletic Director

June 30, 2008

None

July 31, 2008

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Admissions Office

Departmental Vision Statement: Western Nebraska Community College Office of Admissions shall be a student-centered department providing all necessary services pertaining to, but not limited to the admissions process. Our role is to provide assistance to a diverse student population who seek personal and professional educational goals. Goal 1: Increase Hispanic student enrollment by 2%.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Leadership Banquet @ HATC Number of Admission & Scholarship applications submitted

Mario Chavez Rachel Gonzales Margarita Gurrola Admissions Staff

September 1, 2009

$1000 for catering and prizes

January 6, 2009

Multicultural Open House And Parent Session @ Guadalupe Center

Number of prospective student contact cards for students and parents

Admissions Staff Rachel Gonzales Margarita Gurrola

September 1, 2009

$200 for cookies and drinks

September 30, 2008

Multicultural High School Visits – Bayard, Bridgeport, Mitchell, Morrill, Minatare, Torrington, Gering, Scottsbluff & Alliance

Number of Admissions & Scholarship applications submitted

Mario Chavez Amy Winters Ali Jay

September 1, 2009

$500 for pizza and prizes

March 30, 2009

Goal 2: Increase nontraditional student enrollment by 3%

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Summer PCS booth (1 time per month)

Community Visibility Mario & Amy June-August NA August 2008

Nursing Home Recruitment (Health Occupations)

Community Visibility Kiki Sorensen Kiki’s Salary ($20 per hour)

August 2009

Community Business Partnerships (Aurora & RWMC)

Community Visibility HATC & Admissions Workforce Development

NA August 2009

Oregon Trail Day Events: Food Fair Kiddie Parade

Community Visibility Admissions Staff Rachel Gonzales Margarita Gurrola Food Services Personnel?

July 10, 2008 $700 (use $ earned with food booth as donation to Multicultural Youth Conf)

July 2008

Goal 3: Increase internal awareness of the WNCC Admissions Office.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Meet with all prospective student athletes

Cooperation from all athletic coaching staff

Admissions Staff And Coaching Staff

On-going Admissions Materials & Freebies

August 2009

At least one Admissions Staff will attend each on and off campus WNCC event

Community Visibility Admissions Staff On-going NA August 2009

Goal 4: Increase external awareness of WNCC.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Become involved in community organizations: Leadership Scottsbluff, Lion’s Club, High School Athletics, Sidney Jaycees

Community Visibility Ali Jay Amy Winters Mario Chavez Janel Walton

September 2008 $325 (2) membership fee

August 2009

Make materials available at every community event held on the WNCC campus.

Community Visibility Admissions Staff Ongoing NA August 2009

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – (TRIO Programs)

Departmental Vision Statement: Authorizing Legislation: Title IV, Part A, Subpart 2 of the Higher Education Act of 1965, as amended: Chapter 1 – Federal TRIO Programs Sec. 402A. 20 U.S.C. 1070a-11; Program Authority; Authorization of Appropriations: Grants and Contracts Authorized: “The Secretary shall, in accordance with the provision of his chapter, carry out a program of making grants and contracts designed to identify qualified individuals from disadvantaged backgrounds, to prepare them for a program of postsecondary education, to provide support services for such students who are pursuing programs of postsecondary education, to motivate and prepare students for doctoral programs, and to train individuals serving or preparing for service in programs and projects so designed.” Upward Bound and Veterans Upward Bound: Generate in program participants the skills and motivation necessary to complete a program of secondary education and to enter and succeed in a program of postsecondary education. Student Support Services: Increase the retention and graduation rates of eligible students; increase the transfer rate of eligible students from two-year to four-year institutions; and foster an institutional climate supportive of the success of low-income and first generation college students and individuals with disabilities. Goal 1: Inform students and staff about TRIO programs

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Need

Date of Completion

Update brochures (SSS, VUB, UB)

Completed brochures Asst. Directors (3) SSS & VUB: June UB: February

Printer; paper Ongoing; annual update

Provide for Fall Assembly packets

Flyers; Announcements Asst. Directors of VUB and SSS

August each year

Printer; paper; GroupWise

Annually

Participate in WNCC Student Orientation

TRIO Information presentation; handouts

TRIO professionals (rotating) in conjunction with Admissions

During WNCC St. Orientations

PPT presentation; projector

Continual in summer and spring

Goal 2: Increase academic achievement; Retain students in TRIO programs

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Need

Date of Completion

Summer Academy and Supplemental Instruction (SSS); Advising (VUB); Academic yr and summer residential program (UB)

Evaluation forms completed; student and instructor records on file; retention statistics

TRIO Director; Asst. Directors (3); Professional Staff

Fall and spring semesters; summer session

WNCC rooms; Food Service; Residence Hall; Human Resources

Annual following event(s)

Advising; testing, class registration

Regular meetings/appointments with students

Asst. Directors; Professional Staff

Prior to each semester and summer

WNCC web and Datatel access

Ongoing each class session

Tutoring; referral Student attendance and progress records

Asst. Directors (3); Professional Staff

As needed Referral from faculty

Ongoing as needed

Supplemental Grant Aid (SSS)

Grant awards based on Pell eligibility, GPA and number of credit hours

TRIO Director; Asst. Director

Following student’s first semester

Financial Aid; Business office

After start of each semester

Single Parent/Displaced Homemaker Program

Grant awards; programs offered

Professional Staff Fall and spring semesters

Paper; postage; meeting rooms

Ongoing each semester

Goal 3: Involve families in students’ academic pursuits

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Need

Date of Completion

Send newsletters, postcards, WebCT, email

Schedules updated annually

Asst. Directors (3); Professional staff; Secretaries

Ongoing; prior to events

Internet access; paper; printing; postage

Ongoing; as needed

Regular meetings with parents and families

Meetings and get-togethers held and evaluated

Asst. Directors (3); Professional staff

Schedule set in summer; average 5-6 annual events

WNCC rooms; Food Service

Ongoing annually

Goal 4: Complete Annual Performance Reports

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Need

Date of Completion

Document student contacts, activities and progress (GPA, grade level improvement, retention, transfer)

Calculation of results of student data and progress; fulfillment of Prior Experience Criteria

TRIO Director; Asst. Directors (3); Professional staff, Secretaries

APR due annually

Computer, Datatel access, software programs

Annually, as required by U.S. Dept of Education

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – WNCC Food Services

Departmental Vision Statement: Continue to provide a dining, snack and catering program that is perceived by returning students to be “better than the year before”. Challenge all food service staff through continuing education to promote good will and project a well operated, professional facility to better Western Nebraska Community College as the “Place to be”. Goal 1: To achieve targeted labor budget of for dining hall, catering and snack bar.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Keep 50% of student help as Work Study and adjust the schedule periodically to maintain goal.

Create a weekly labor report to help track targeted labor issues.

Director Production Supervisor Head Cooks and Office Manager

Monthly report indicating over/under budget to Director in all areas of food service.

Student Funding End of Semester and End of Year

Goal 2: Controlling high food costs yet maximizing revenue and student satisfaction.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Research and use the most cost effective product from our distributors to help maintain food cost %.

Use of RIO program to monitor inventory food cost.

Production Supervisor

Control portioning with the proper use of scoops and production amounts to create less waste.

Update menu’s Head Cooks

Correct pricing for each department’s menu to reach their food cost %’s.

Keep weekly inventory on each department as well as a combined total.

Production Supervisor Catering Supervisor Snack Bar Supervisor

Goal 3: Retain reliable help

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Have enough student/staff help to handle workload and constant change in traffic flow.

Exit interviews Staff Meetings (monthly) Employee incentives

Director

Keep contracted hours of student workers.

Have copies of student schedules in a binder for review when students request to work extra hours or for other students.

Production Supervisor Snack Bar Supervisor Head Cooks Office Manager

Beginning of Semester

None Continual

Hire two part-time employees to work in the Snack Bar.

Monitor turnover in Snack Bar to maximize service and reduce staff stress and coverage from dining hall.

Director

Cross train all Head Cooks to work in the Dining Hall, Catering and Snack Bar.

Director

Goal 4: Market the new Dining Hall

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Advertise new Dining Hall menu in Den and HATC including the unlimited salad bar and hot entrée items.

Group Wise to Scottsbluff campus the weekly menu. Utilize WNCC web site.

Director Office Manger

Fall 2008 Semester

On-line survey to students to name the new dining hall.

Prize for winner Fall 2008 Semester

Goal 5: Proper pricing for Catering Department to ensure profit and food cost %

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Correct purchasing of cost effective goods

Re-do price structuring and menu’s

Director Catering Supervisor Production Supervisor

Labor charged from Dining Hall to Catering.

Form to show hour’s staff worked on catering events to help attain labor goals.

Production Supervisor

Build Catering sales through great service and word-of-mouth. Excellent product presentation, hospitable and professional staff.

Ensure level of service on events through proper scheduling.

Director Catering Supervisor

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Residence Life

Departmental Vision Statement: Residence Life is committed to providing students an on-campus, meaningful living/learning experience in a safe and secure environment which promotes personal growth, academic success and life long friendships.

Goal 1: To market the advantages of living on campus to entering students

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Work with Admissions to create a brochure, or piece of brochure for marketing

Carla Stein JD Deloney Rebecca Thompson Mindy Burbach Admissions

Oct. 1, 2008 Brochure Schematics of rooms

Updated annually

To identify “tour rooms” for Admissions use for ease of showing hall

Carla Stein JD Deloney Rebecca Thompson Admissions

Fall Semester 2008

150.00 scholarship per room

On-going every semester

To retain students for a second year by providing excellent service and experience first year

Survey at end of every semester

Carla Stein JD Deloney Rebecca Thompson RA’s

Fall Semester 2008

Survey On-going every semester

Goal 2: To provide leadership opportunities for students

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

To train and retain RA’s who are committed to student development

Carla Stein JD Deloney Rebecca Thompson

Hired by March of every year

8 room and board remissions

March

To start a joint Hall Council for the two buildings

Carla Stein JD Deloney Rebecca Thompson

Fall 2008 Recognized by Spring 2008

Goal 3: To continue to improve the physical environment in each hall

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

To obtain new carpeting in Pioneer Hall for hallways

Carla Stein Dan Kinney

Summer 2009 Carpet – 15000.00

Opening Fall 2009

To create a “marketing plan” for the new activity center

Carla Stein Public Relations

August 2008 August 2008

To install the screens and projectors in Conestoga

Carla Stein Dan Kinney Physical Plant IT

December 2008

December 2008

To have the wireless network complaints cut in half in Conestoga

Carla Stein Dan Kinney Physical Plant IT

December 2008

?? December 2008

Goal 4: To provide appropriate educational, social and cultural activites

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

To have a semester plan in place for all major activities

JD Deloney Rebecca Thompson

August 2008 ?? August 2008

To train RA’s in all aspects of programming and have at least one all hall program a month

JD Deloney Rebecca Thompson

On going On going

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Career Assistance and Internship Center

Departmental Vision Statement: The Career Assistance and Internship Center provides students with comprehensive career services to help supplement their classroom experience, make meaningful vocational choices for themselves, and assist in their search for gainful employment.

Goal 1: Career Center – to reach undecided/general studies students for career planning

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Identify and communicate with all freshmen undecided and general studies students

Carla Stein Cherry McKimmey

Oct. 1, 2008 Letters/emails On-going every semester

Plan workshops throughout semester at various times for career decision making

Carla Stein Cherry McKimmey

Fall Semester 2008

Workshop Materials

On-going every semester

Meet with interested students individually for career planning

Carla Stein Cherry McKimmey

Fall Semester 2008

SII and MBTI On-going every semester

Goal 2: To complete follow-up with graduates for graduate placement report

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

To complete reports for academic year in timely fashion

Carla Stein Cherry McKimmey IT

End of Summer 2008

Printing of report

To distribute and publicize placement statistics

Carla Stein Public Relations

End of Summer 2008

Printing

To utilize computer program for graduate placement report

Carla Stein IT

End of Summer 20008

Program completed

Goal 3: To expand in-class offerings for career document education

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

To market services to faculty before end of Spring semester and before beginning of Fall

Carla Stein May 12, 2008 August 1, 2008

Handouts New CD from CPP

To create a brochure for in house use advertising all our services

Carla Stein Public Relations

August 1, 2008

To have planned dates for 10 in class presentations for 2008-2009 Academic Year

Carla Stein

Goal 4: To improve marketing of internships to employers

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

To create brochures to advertise all internships to employers

Carla Stein Public Relations

August 2008 Printing

To target a list of employers for in-person visits – 5 per semester

Carla Stein Fall Semester Spring Semester

To increase total number of students doing internships every year by 3 per year

Carla Stein Faculty

Every Academic Year

Goal 5: To improve marketing of internships to students, and put on Web-CT

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Talk to Andy Newman about a regular feature in The Spectator

Carla Stein Spectator Staff

August 2008

Print articles about internship students for Star Herald

Carla Stein Public Relations Spectator Staff

Pictures

Work with IT to have all internships put on Web CT

Carla Stein Jackie Jacobson Faculty

Promote internships in targeted classes Spring semester for 2nd semester freshmen to consider

Carla Stein Spring Semester 2009

WESTERN NEBRASKA COMMUNITY COLLEGE STRATEGIC PLAN – Counseling & Advising

Departmental Vision Statement: Provision of Counseling, Advising & ADA accommodations & services to all students regardless of location, station in life or scholastic ability level. Goal 1: Obtain additional licensure as Independent Mental Health Practitioner.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Make application Done 10/07 Self 8/07-12/07 $10.00 10/07

Document CACREP accreditation of USM

Done 12/07 Self Bonnie C. Nicholson, Ph.D.

12/07 12/07

Demonstrate years of supervised clinical experience.

Done 10/07 Self & Supervisors 12/07 12/07

Procure references from Psychiatrists/Psychologists

Done 12/07 Donald Fischer, M.D. Dan Gillette, M.D. Harbans Hans, M.D. Paul Byrd, Ph.D., ABPP Christine Winter, Ph.D. Mark Watt, Ph.D., J.D.

8/07-12/07 12/07

Documentation of Clinical work.

Done 8/07 Self

Goal 2: Continued provision of Counseling & Advising services to all campuses.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Travel to Sidney Travel on Thurs. weekly Self Ongoing School car & fuel

Travel to Alliance Travel on Wed. 2nd & 4th Weds.

Self Ongoing School car & fuel

Maintenance of relationships w/ referral sources.

Attendance at meetings w/ Mental Health representatives in various communities e.g. Psychiatrists, Nurse Practitioners, Psychologists, Drug & Alcohol Counselors

Self Ongoing School car & fuel for Sidney & Alliance, Meals for referral sources.

Goal 3: Procure specific continuing education to maintain licensure

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Specific attendance at trainings for: LADC,

33rd Advanced International Winter Symposium1/30-2/02/07 (29hrs). Facing the Dragon: Examining Meth Use & Addiction 4/30/08 (7 hrs).

Self Varies usually 9/01/08 & biannually thereafter on most.

$1,500.00 per year.

8/08 4/30/08

LMHP, CPC, Bio-preparedness Symposium rescheduled in Sidney 8/12-8/14/08.

Self 4/15/08 “ “ “ Rescheduled to August ‘08

LMFT HIPAA: Setting Ethical Client Boundaries 10/17/07 (6 hrs).

Self 12/31/07

“ “ “ 10/17/07

LIMHP Self 9/01/08 “ “ “

Goal 4: Provision of ADA services

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Meeting w/ students Self Ongoing Salary for CD & ½ time secretary

Ongoing

Procurement of adaptive equipment as necessary.

New Victor Reader Wave Self Cherry McKimmey - secretary

PRN Varies but can be as high as $3,000.00 - $4,000.00

PRN

Hire note takers, scribes, sign language interpreters etc.

Self Cherry McKimmey - secretary

PRN Varies, sign language interpreters up to $35.00 per hour w/ a two hour minimum.

PRN

Goal 5: Provision of Academic Advising services.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or

Resource NeedsDate of

Completion Training of Advisors &

Faculty on new programs & changes in existing

programs.

Monthly trainings with faculty members &

advising staff

Veronica Miller, transfer advisor

Monthly Refreshments, training

materials most likely from NACADA

ongoing

Continued active involvement in NACADA

Yearly membership N. Stephenson, V. Miller, R. Iossi, R. Holecheck

Approx. $250.00

Goal 6: Provision of Transfer Advising services.

Strategies Benchmarks/Assessment Responsible Personnel Target Date Cost or Resource Needs

Date of Completion

Continued articulation agreements of schools

including but not limited to: UN-L; UN-K; UM-O; U

Wyo; CSC; UNC

Checks each semester Veronica Miller, transfer advisor

At the beginning of each semester

Travel to articulation conferences

ongoing

Training w/ advisors to insure viability of transfers

V. Miller, transfer advisor

Monthly ongoing