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    VIETNAM NATIONAL UNIVERSITY, HA NOIUNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES

    FACULTY OF POST-GRADUATE STUDIES

    BAN THI KIM THANH

    STUDENTS ATTITUDES TOWARDS TEACHERSCORRECTIVE FEEDBACK IN WRITING AT THE

    BOARDING HIGH SCHOOL FOR ETHNIC MINORITYSTUDENTS IN TUYEN QUANG

    THI CA HC SINH I VI PHN HI

    THNG TIN CHA LI CA GIO VINTRONG MN VIT TRNG THPT DN TCNI TR TUYN QUANG

    MA. MINOR THESISFIELD: METHODOLOGY

    CODE 601401

    HA NOI - 2010

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    CERTIFICATE OF ORIGINALITY OF PROJECT REPORT

    I certify my authority of the Study Project Report submitted entitled

    Students Attitudes towards Teachers Corrective Feedback in Writing

    at the Boarding High school for Ethnic Minority Students

    in Tuyen Quang

    in fulfillment of the requirements for the degree Master of Arts

    Hanoi, September 2010

    Ban Thi Kim Thanh

    ACKNOWLEDGEMENTS

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    First of all, I would like to express my deepest thanks to my superior Hoang

    Hong Hai, M.A. for the support, guidance and valuable critical feedback. Her

    help, stimulating suggestion and encouragement helped me a lot right from

    the beginning to the end of this study.

    I would like acknowledge my sincere thanks to the headmaster, the teachers

    of English Group and the students at The High School and Boarding for

    Ethnic Minority in Tuyen Quang who helped me a lot and showed great

    willingness to take part in my survey.

    My special thanks also go to my lecturers, my friends, my classmates for

    valuable comments and criticism, their interest and encouragement.

    Last but not least, I want to express my deepest gratitude to my husband, my

    parents and my children for their love, care, tolerance and encouragement.

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    ABSTRACT

    Many language educators and researchers (e.g., Nunan; 1987; Horwitz,

    1988; Schulz, 2001) claim that matching the expectations of teachers and

    students is important for successful language learning. Accordingly, it is

    beneficial for teachers to discover their students perceptions toward the

    feedback they received. This study investigates the students attitudes towards

    teachers corrective feedback at the Boarding and High School for Ethnic

    Minority Students in Tuyen Quang. The participants included 4 teachers of

    English and 100 students from Grade 10 to 12. The data were collected fromsurvey questionnaires for students, the direct interview with four teachers and

    teachers commentary on the students written work. The results show that

    there is a slight mismatch between teachers beliefs and students preferences

    for teacher corrective feedback regarding feedback types and forms, various

    features of writing, and error correction techniques. Also, it is important for

    teachers to be aware of the impact of their feedback practices on studentsexpectations and attitudes. On this basis, the study recommends a number of

    directions for teachers to help them improve their feedback practices more

    effectively.

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    TABLE OF CONTENTS

    Certification...i

    Acknowledgements.......ii

    Abstract....iii

    PART ONE - INTRODUCTION...........................................................................................81.1. Rationale of the study......................................................................................................81.2. Aims of the study..........................................................................................................101.3. Research questions........................................................................................................101.4. Scope of the study.........................................................................................................101.5. Significance of the research..........................................................................................111.6. Methods of the study.....................................................................................................11

    1.7.Design of the study.........................................................................................................11PART TWO. DEVELOPMENT.........................................................................................12CHAPTER 1: LITERATURE REVIEW.............................................................................121.1.Theoretical backgrounds of feedback. ...........................................................................131.1.1.Definitions of feedback...............................................................................................131.1.2. The importance of feedback in L2 writing.................................................................141.1.2.Types of feedback to students writing.......................................................................151.1.2.1.Self-editing...............................................................................................................161.1.2.2.Peer feedback...........................................................................................................161.1.2.3. Teachers feedback ................................................................................................181.2.The focus of teacher feedback........................................................................................19

    1.2.1.Types of teacher feedback...........................................................................................191.2.1.1.Marginal versus end feedback..................................................................................201.2.1.2.Positive versus negative feedback............................................................................201.2.1.3.Text specific versus general feedback...................................................................211.2.1.4.Feedback focus on form versus on content..............................................................211.2.2.Forms of teacher feedback..........................................................................................221.2.3.Major issues in giving teachers feedback..................................................................232.1.Context of the study.......................................................................................................252.1.1.The setting of the study...............................................................................................252.1.2.The writing program ...................................................................................................262.1.2.1.Overview of the textbooks.......................................................................................26

    2.1.2.2.The teaching of writing skill....................................................................................272.2. The study.......................................................................................................................282.2.1.Methodology...............................................................................................................282.2.1.1.The subjects..............................................................................................................282.2.1.2.The instruments:.......................................................................................................292.2.1.3. Data collection methods..........................................................................................302.2.2.Data analysis................................................................................................................302.2.2.1.Data analysis of classroom observation...................................................................302.2.2.2.Data analysis of direct interview between the researcher and four teachers ...........312.2.2.2.1.Teachers demographic information.....................................................................312.2.2.2.2. Analysis of the interview......................................................................................32

    2.2.2.3.Observation of teacher commentary on the students drafts....................................35

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    2.2.2.4.Data analysis of students survey questionnaire ......................................................362.2.2.4.1.Students demographic information......................................................................362.2.2.4.2.Analysis of students survey questionnaire...........................................................362.2.3.Findings and discussion...............................................................................................43

    CHAPTER THREE: RECOMMENDATION AND SUGGESTIONS...............................48PART THREE. CONCLUSIONS.......................................................................................503.1. Summary ......................................................................................................................503.2. Limitations of the study and suggestions for further studies.........................................51

    References

    Appendices

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    PART ONE - INTRODUCTION

    1.1. Rationale of the study

    Today English is considered one of the most important factors to thetrend of globalization in all fields of life over the world. Thus, English as

    Second Language has been taught in many countries and the demand to use

    English fluently as well as to acquire four basic skills is becoming essential

    among all students. As a result, methodology has been studied for years to

    find out the most effective ways of teaching and learning English.

    In Vietnam, high school students have to acquire four skills of English

    as reading, speaking, listening and writing when they study English. Among

    them, writing is considered the most difficult skill. Clearly, Vietnamese

    students are often much anxious about writing and afraid of making errors in

    writing classrooms. Nevertheless, they need to be encouraged to see it as a

    means of learning, rather than demonstrating learning. In order to do this,

    students need to be provided with opportunities to respond to constructive

    feedback on their work.

    A review of the literature on writing reveals three major areas of

    feedback as revision: peer feedback, self-editing and teachers comments as

    feedback. Because of the importance of feedback, there have been a lot of

    studies that focus on all aspects relating to feedback. As clear, concise

    feedback matched to standards will promote students achievement, feedback

    plays a very important role in the teaching of any language. Through

    feedback, the writer learns where he or she has misled and confused the

    reader by not supplying enough information, illogical organization, lack of

    development ideas, or something simple like inappropriate word-choice or

    tense. In other words, the writers have opportunities to identify their errors

    and correct them to make better writing. Also, the use of teacher feedback in

    writing classrooms has been generally supported in the literature review as a

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    potentially valuable aid for its social cognitive, affective and methodological

    benefits ( Merlin, (1986), Radecki and Swales (1988), Hedge (2000), Ferris

    and Roberts (2001)). They all believe that teacher feedback is very importantand has a great influence on the success of teaching and learning writing.

    As a teacher of English at the Boarding High School for Ethnic

    Minority Students in Tuyen Quang, the researcher is constantly searching for

    ways to help her students become more confident and effective writers.

    During writing lessons, she finds that her students often make a lot of errors

    that increase students anxiety in writing lesson. With a view of language

    learning as a creative construction process, she shares an agreement with

    Hedge (2000) in the view that error is an inevitable and positive part of that

    process (p.15). Hedge also claimed that learners progress faster with

    meaningful language practice in a rich linguistic environment and with an

    informed policy of error correction on the part of the teacher (p.15). This

    means teacher-response is an essential step in the writing process as he stated

    getting feedback from the teacher and from other students in the class

    enables learners to test hypotheses and refine their developing knowledge of

    the language system (p.13). That is why the researcher focuses on teacher

    corrective feedback, which she considers a complex troublesome, but

    important issue in writing classrooms. To have a quick view on this aspect, an

    observation on the writing lessons of four teachers of English in the

    researchers school was conducted within a month. The result showed that all

    the four teachers applied mostly teacher corrective feedback to respond to the

    students writings. She wondered if the teachers present feedback matched

    with students preferences and how students reacted to the feedback they

    received.

    All above encouraged the researcher to conduct a survey to explore

    students attitudes towards teacher corrective feedback and recommend

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    teachers of English some suggested solutions to help their students gain more

    achievement in writing skill.

    1.2. Aims of the study.This research is designed to explore students attitudes toward their

    teachers corrective feedback at The Boarding High School for Ethnic

    Minority Students in Tuyen Quang. It is expected to achieve the three primary

    aims:

    (i) to investigate the teacher feedback-giving practice in writing classes:

    their responding methods, their feedback focus as well as the feedback types

    and forms.

    (ii) to investigate the students perceptions of the feedback they receive

    and their recommendations for improving it.

    (iii) to find out students preferences for teachers corrective feedback

    as well as to propose some recommendations and suggestions for the teachers

    to improve their practice in order to respond to the students writing more

    effectively.

    1.3. Research questions

    In order to achieve the mentioned aims above, the following research

    questions will be included in the study:

    1. How do the teachers respond to the students writing?

    2. What are the students opinions on the feedback they received?

    3. What are EFL students preferences for teachers corrective feedback

    techniques?

    1.4. Scope of the study

    Feedback in writing is such a broad topic that the researcher cannot

    discuss all the aspects related. Therefore, within the framework of a minor

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    thesis, this study focuses only on the teacher corrective feedback in

    responding to the students writing at the Boarding High School for Ethnic

    Minority Students in Tuyen Quang.1.5. Significance of the research

    The research is carried out with the hope that the results of the study will

    provide significant insights into both what teachers have actually done as they

    respond and how the students react to these responses. This may lead to

    suggestions for improving teacher feedback and helping the students to utilize

    it more successfully in their writing revision.

    1.6. Methods of the study

    To realize the aims, the following methods for data collection were

    employed in the study.

    1.5.1. Data were collected by means of survey questionnaires for 100

    students at The Boarding High School for Ethnic Minority Students

    in Tuyen Quang. The questionnaires included closed-ended

    questions, open-ended questions and Likert scales.

    1.5.2. Other sources for data collection came from classroom observation,

    an interview between the researcher and four teachers, and

    collection of the teachers written comments on the students written

    work.

    Four sources to data collection will hopefully provide fresh insights into

    teachers feedback giving practice and the students reactions towards the

    feedback they received. On this basis, some measures will be applied to

    improve the teacher corrective feedback so that the teacher responds to the

    students writing more properly.

    1.7. Design of the study

    This study has three main parts: introduction, development, and

    conclusion.

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    The introduction briefly states the rationale of the study, the aims,

    research questions, scope, methods, the significance and the design of the

    study.The development consists of three chapters: Chapter 1 provides a review

    of literature on feedback in general and teacher feedback in particular.

    Chapter 2 contains the core part of the study including the context of the

    study, the methodology, the collection and analysis of the data for the

    research, the findings and implications. Chapter 3 mentions the authors

    recommendations and suggestions for improving teacher feedback in a way

    that help students to have better writing.

    The conclusion at the end gives a summary of the main issues that have

    been discussed so far in the study and suggestions for further research.

    PART TWO. DEVELOPMENT

    CHAPTER 1: LITERATURE REVIEW

    This chapter focuses on some of the most important issues in the theories

    of feedback in general and the teacher feedback in particular. Two main

    features will be concerned, namely, theoretical background of feedback and

    the focus on teacher feedback.

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    1.1. Theoretical backgrounds of feedback.

    1.1.1. Definitions of feedback

    As far from now, responding to student writing, including givingfeedback, is one of the most controversial topics in second language

    instruction and theory. As the importance of feedback, it is considered a

    fundamental element of a process approach to writing. Therefore, there have

    been attempts to define the term feedback.

    According to Ur (1996) feedback is information that is given to the

    learner about his or her performance of a learning task, usually with the

    objective of improving this performance (p.242). He also distinctly pointed

    out two main distinguishable components of feedback: assessment and

    correction. This significant definition mentions feedback as an essential step

    in teaching with an obvious aim at helping students to have better

    achievement in learning.

    Similarly, Keh (1989) defined feedback as any output from reader to

    writer that provides information for revision (p.18). In other words, it is the

    comments, questions, and suggestions a reader gives a writer to produce

    reader-based prose as opposed to writer prose. As the writers receive all these,

    they will discover that good writing involves an interaction between their

    ideas, the expressions of the ideas, and their readers perceptions and

    reactions to the expression (Chaudron, 1984. p.2). This definition can be

    seen as one of the most comprehensive as feedback is considered as an

    effective means of teachers communication to the students about their

    writing in the final one. Some researchers (Ferris, 2003; Leki, 1990) also

    shared an agreement when noting that feedback is most effective when it is

    delivered at intermediate stages of the writing process.

    Dreham (1995) also had the same point of view in the case that

    feedback is interestingly likened to a two-bullock cart. His definition is based

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    on a famous saying that in order for the cart to move in the right direction, its

    two bullocks need to understand not only the purpose of their efforts but also

    each other (p.160). In other words, there should be a collaborative approachto the monitoring and processing of feedback between the teacher and the

    students so that the teacher feedback becomes an effective tool for student

    revision.

    Seows (2002), in contrast, defined feedback as the teachers quick

    initial reaction to the students drafts. In this point of view, teacher response

    should be given at preliminary or intermediate drafts, not the final one

    because things which are not clear or which could be improved upon can still

    be changed (p.317). This means students should have chances to rewrite

    their drafts at least one more time. If students write only one draft which is

    then graded by the teacher, feedback on what is wrong in the composition

    comes too late. Added to this, Raimes (1983, p.139) noted, Responding to

    students writing is very much a part of the process of teaching writing. In

    other words, feedback should be provided in the process of writing rather than

    in single act of producing a text.

    1.1.2. The importance of feedback in L2 writing

    Just as importantly, a great number of studies on this aspect have been

    done and a debate about the value of providing feedback on L2 writing has

    been prominent in recent years.

    According to Taylor (1997) feedback is an area which causes students

    considerable anxiety (p.65) and there is a need for great care to be taken in

    relation to issues as as timing, location, participation, attitudes, outcomes and

    so on. Also, both Huntley (1992) and Truscott (1996), based on their

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    respective reviews of the literature, stated that substantial research evidence

    suggests that correction of surface level errors is futile and may not be worth

    the instructors time and effort. Truscott even concluded that this type ofcorrection should be abandoned in second language writing classes because it

    can have harmful effect. This point of view is shared by other studies in

    various second language contexts investigating the effect of different types of

    feedback on student writing skill in the case that explicit error correction

    seems to be generally ineffective (Keper, 1991; Sheppard, 1992).

    However, there have been number of the researchers who support to the

    importance of feedback in teaching English as a second language. They

    believed in giving corrective feedback to students to improve their written

    accuracy. In Schulz (1996) students beliefs about what constitutes effective

    feedback on writing and their expectations regarding teacher paper-making

    techniques may influence the effectiveness of such feedback. Hedge (2000)

    shared an agreement in the case that getting feedback from the teacher and

    from other students in the class enables learners to test hypothesis and refine

    their developing knowledge of the language system. (p.13). In this case,

    good feedback not only stimulates students for revision but also motivates

    them to maintain their interest in writing. In addition, provision of comments

    helps individualize writing instructions in which students will be able to get

    individual attention to have their own needs or problems rightfully addressed

    (Reid, 1993). In this way, feedback is an important step towards the learner

    centeredness.

    In conclusion, giving and receiving feedback helps students to develop

    their sensitivity and their own writing style. In other words, feedback is a

    fundamental element of a writing approach when it pushes the students

    through the writing process on to the eventual end-product.

    1.1.2. Types of feedback to students writing.

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    A review of literature on writing reveals three major areas of feedback

    as revision. They are self-editing, peer feedback, and teacher feedback.

    1.1.2.1. Self-editingSelf-editing is an important aspect of re-writing. It is the last thing a

    writer does before sending the manuscript off to their agent or an editor.

    Raimes (1983) supported this when he stated that What students really need,

    more than anything else, is to develop the ability to read their own writing and

    to examine it critically, to learn how to express their meaning fluently,

    logically, and accurately (p.149). This means students need to be able to find

    and correct their own mistakes. Students attempt in language learning is one

    of the crucial factors towards their success. If a learner was aware of self-

    editing and tried to learn from his own failure, he would receive more chances

    of overcoming difficulties in learning than others who did not care why they

    failed.

    In order to help students to have success in self-editing their writing,

    some techniques are designed to help them apply the same critical skills to

    their own written products at the right stage in the process as all the

    techniques of reading closely and analyzing the writing help with critical

    reading. In fact, students need to hold the critical skills in check as the ideas

    are forming at the beginning of the process. They also have to know not only

    how to edit their own writing but when is the right time to do it.

    However, self editing involves an ability to look at ones work with an

    impersonal eye. For some this can be difficult; the best thing to do is to let

    ones completed manuscript sit for a month, then go back and do a final edit.

    In other words, self-editing is more time consuming than the other types of

    feedback. Also, it is unsuitable way for students with low English proficiency

    to revise their writing.

    1.1.2.2. Peer feedback

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    Peer feedback is a part of larger category of educational activities in

    which students work together in groups. According to Bartels (2004), peer

    feedback means feedback from your fellow students. If students are workingon the same assignment together, peer feedback means exchanging drafts and

    comments on each others drafts. Peer feedback broadens learners

    involvement by giving them the additional roles of reader and advisor to go

    with that of writer. This addition of roles, hopefully, increases learners

    insight into the writing process. A related benefit proposed for peer work is

    that it helps learners become more autonomous, thus preparing them to write

    without teacher there to correct their errors. Further, structuring face-to-face

    discussion into the feedback process provides students the opportunity to

    engage in constructive controversy which may lead to insights and greater

    task engagement (Johnson & Johnson, 1987).

    Peer feedback on student writing has been advocated for second

    language learners. Jacobs (1987) discussed the benefits for learners of

    interaction with others when pointing out that such interaction can be the

    source of cognitive conflict which can lead learners to reexamine and adjust

    the frameworks through which they view the word. In addition, Rollinson

    (2005) found that peer feedback gives both readers and writers more time for

    collaboration, consideration, and reflection.

    In deed, calls for the use of peer feedback may become more common

    for two reasons. First, the growing popularity of teaching writing as a process

    with several dimensions has made peer feedback more appropriate because

    there is more emphasis on revision. Second, these dimensions of the writing

    process creating ideas, sharing those ideas into a piece of writing, and then

    fixing the form of that writing provide more points at which feedback can

    be offered.

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    However, some teachers and students, particularly in L2, are worried

    about the using peer feedback in writing class because they fear students

    comments will cause as many problems as they solve, due to students lack oflanguage ability (Jacobs, 1987).

    1.1.2.3. Teachers feedback

    Clearly, as the teachers are engaged in the process of responding teacher-

    response is considered an essential step in the writing process (Hyland,

    1990). He claimed that diligent marking provides students with an idea of the

    criteria by which their work is judged. Also, useful information that will help

    students avoid similar errors in the future should be offered.

    An increasing number of studies have suggested a positive role of

    indirect teacher feedback, when it incorporated with student self-revision 1, in

    facilitating accuracy in L2 wiring. Ferris and Roberts (2001) examined the

    differential effect of teacher feedback among university ESL student writers

    in terms of the percentage of errors they could revise when they self-edited

    their texts across three feedback conditions: (1) errors marked with codes; (2)

    errors underlined with no codes and (3) no feedback at all. Results showed

    large beneficial effects for feedback groups versus the non-feedback group.

    However, differences in terms of the proficiency level between the feedback

    group and the non-feedback group might be a confounding factor in their

    study. Chandler (2003) examined whether teacher feedback in the form of

    underling errors could help East Asian college students improve their writing

    accuracy and whether the effects would last over one semester. The results of

    this study demonstrated that formal accuracy of student writing improved

    significantly if the participants were required to correct their errors than if

    they were not. Results also exhibited a gain in accuracy which was not

    accompanied by a decline in fluency over the semester. Findings of the study

    signified the importance of student correction or revision, and it might be

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    possible that if students did not revise their writing based on feedback about

    errors, having teachers mark errors was equivalent to giving no error

    feedbackA number of researchers have also attempted to directly investigated

    L2 students preferences and reactions to teacher making techniques and their

    beliefs about what constitutes effective feedback to writing. Radecki and

    Swales (1988), based on a survey of 59 ESL students attitude towards

    feedback on their written work, conclude that ESL teachers might lose their

    credibility among their students if they do not correct all surface errors since

    findings revealed that students seem to need and expect correction of all

    errors. Nugrahenny, (2007)carried out a studyto explore Indonesian students'attitudes toward teacherfeedback. The findings show that generally teachers

    and students have a marked preference for teacher feedback. The high

    preference for teacher feedback was mainly the result of the respondents'

    positive attitudes towardsteacher feedback. Interestingly, student preferences

    for teacherfeedback also stemmed from their awareness that teachers control

    grades. Students also show a high preference for feedback which focused on

    language. Moreover, the interview data illustrated that teacher feedback

    contributed greatly to students' emotional states particularly their motivation

    and attitudes towards writing.

    Compared with this growing but far from the conclusion of studies on

    the written feedback strategies of teachers, it seems that teacher feedback is a

    prominent aspect of responding to students works. Since students beliefs

    about feedback on writing may influence the degree of effectiveness of

    teacher feedback, it is crucial to identify students attitudes towards error

    correction and their expectations regarding teacher feedback on their writing.

    1.2. The focus of teacher feedback

    1.2.1. Types of teacher feedback

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    In general, teacher feedback can be transmitted in a variety of ways: in

    dialog journals, mini-conferences during class workshops, written comment

    on student drafts and student-teacher conferences. In the scope of the thesis,the author mentioned teacher corrective feedback only. In this section, types

    of teacher corrective feedback and how these types influence the student

    revision will be examined.

    1.2.1.1. Marginal versus end feedback

    Marginal feedback is a kind of feedback that is written in the margin or

    between sentence lines of the students paper. It refers to the teachers

    immediate intervention in discrete parts of the students draft. By contrast,

    summary at the end of the paper called end feedback is normally an overview

    of more consideration in an essay.

    In Ferris and Hedgcocks view (1998), there is no conclusive evidence

    that either marginal or end comments are preferable or more effective.

    However, in case teachers can only give one form of commentary given

    overwhelming number of papers and severe time constraints, a

    comprehensive and clear endnote is strongly recommended. When time

    permits, writing teachers should try to make a combination of both to give

    students more chance to revise their writing.

    1.2.1.2. Positive versus negative feedback

    As far as teacher feedback is concerned, a lot of studies have been done

    into the effects of positive and negative comments on the student revision

    (Gee, 1972; Ferris, 1995). All the studies come to an agreement that the

    students remember and appreciate encouraging remarks made by their

    teachers. Gee has gone far to assert that the students would have better

    attitudes towards writing if they receive positive feedback.

    However, Ferris noted that a significant majority of her participants

    described critical comments as being positive since they all helped them

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    improve their papers. This result suggested that students expect to receive

    constructive criticism and are not necessarily offended by this although they

    appear to enjoy and appreciate praises.1.2.1.3. Text specific versus general feedback

    Text-specific feedback is a kind of comment that directly relates to the

    text at hand; whereas; general feedback can be attached to any paper.

    Many prominent scholars in the field argued that teacher feedback is

    more helpful if it is a text-specific (Hillocks, 1986; Reid, 1993; Seow, 2002).

    Reid (1993, p.225) stated that feedback should be informative and detailed

    enough to help the students writers return to the task of writing but not so

    overwhelming that they cannot form a revision plan. As they write, receive

    response, and revise, students should be able to feel good about what they

    have done well and realize that they can improve on what they have not done

    effectively, Seow (2002, p.317) show his agreement that text-specific

    responses, rather than rubber-stamped comments by the teacher will help

    students rediscover meanings and facilitate the revision of initial drafts.

    However, Ferris (1997) argued that there is a role in teacher commentary for

    general responses. A general response of encouragement is no doubt better

    than none. This view has been well supported by Fathman and Whalleys

    perspective that general comment that do not refer to specifics within a text

    can be effective giving encouragements helped improve the students

    rewrites. (1990, p. 186)

    1.2.1.4. Feedback focus on form versus on content

    When responding to students written work, teachers often face with a

    big problem on choosing the best feedback to help their students improve

    their writing. This is difficult because there is a little agreement among

    teachers or researchers about how teachers should respond to student writing.

    Much of the conflict over teacher response to written work has been whether

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    teacher feedback should focus on form (e.., grammar, mechanics) or on

    content (e.g., organization, amount of detail). Griffin (1982) has noted, the

    major question confronting any theory of responding to student writing iswhere we should focus our attention (p.299).

    A small number of studies have focused on content alone. Hillocks

    (1986) concluded that focused feedback can have an effect on certain aspects

    of writing (p.166). Additionally, Huntley (1992) maintained that feedback on

    content should be provided to students while feedback on form should be

    avoided, and she recommended that L2 teachers incorporate peer reviews and

    student-teacher conferences in their teaching as two valuable alternative

    feedback methods to traditional error correction. These views led to the

    suggestion that teachers should focus on content more than form and provide

    content feedback between initial and final drafts of papers.

    However, some research findings have proved the teacher feedback focus

    on form. Enginarlar (1993), based on a survey of 47 EFL students attitudes

    towards the feedback procedure employed in their class, concluded that these

    students perceive attention to linguistic errors as effective teacher feedback.

    Similarly, Ferris (1995) reached the same conclusion based on his respective

    surveys of students attitudes toward feedback in an EFL context. Schulz

    (1996) investigated Fl teacher and student beliefs about explicit grammar

    instruction and error correction and also found that students preferred a focus

    on form.

    1.2.2. Forms of teacher feedback

    Ferris (1997) claimed that teacher feedback generally includes four basic

    syntactic forms: question, statement, imperative, and exclamation. They have

    different pragmatic aims such as giving or asking for further information,

    making requests for revision, giving positive feedback about what the

    students has done well.

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    In EFL writing classrooms, these forms can be used to provide feedback

    to the students works. However, despite their advantages, each form has the

    potential problems which teacher should be aware of. In terms of questions,Ferris warned that questions sometimes confuse students although they may

    stimulate students thinking process and help teachers avoid appropriating

    students texts; statements which give information are not necessarily

    intended to lead to specific changes because they do not explicitly ask or tell

    the student what to do, although many do contain important information that

    teachers want the students to review while revising ; in terms of requests,

    Ferris stated, even though students appeared to understand from the

    comment that something was required of them, they were less clear about

    how to incorporate the requested changed successfully (p.331). Therefore,

    teachers should be careful in constructing their own feedback forms, in

    explaining those feedback forms together with their pragmatic intents to the

    students, and most importantly, in helping the students process the comments

    and revise their drafts effectively.

    1.2.3. Major issues in giving teachers feedback

    As far as teacher feedback in L2 writing classes is concerned, a number

    of researchers have attempted to give an overview of issues involved in

    responding to L2 writers works (see, Leki, 1992; Ferri, 2003; Reids,

    1993). In their studies, major issues in responding to L1 writers seem to fall

    largely into three categories: class goals, teacher role(s), and strategies of

    teacher feedback.

    In terms of class goals, Leki (1992) explored the problematic nature of

    teacher feedback and then discussed how an ESL writing teachers goal for

    her students as writers might influence how, when, and what she respond to.

    She claimed that we may resist the idea, our responses to the writing of ESL

    students and our goals for them in our writing courses, are, in fact, laden with

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    political context (p.125). With regard to teachers roles in Ls writing classes,

    Raimes (1984) discussed the difficulty of composing in a second language

    and of how teacher response can shape and potentially get in the way of thatprocess. The main purpose of the researcher is to suggest that ESL writing

    teachers need to pay more attention to the act of writing and less to ESL. She

    claimed that one remedy for the aguish of composing is to concentrate on the

    making of meaning, to concentrate on the act of composing instead of

    peripherals (p.92). She offered three areas in which teacher can do this:

    generating assignments for the class, giving feedback, and providing readings.

    In terms of providing feedback, Raimes suggested that corrections are not the

    only kind of feedback teacher can give and that working on developing

    grammatical forms should be a parallel activity to composing.

    In regard to strategies of teacher feedback, Reid (1993) stated in

    teachers attempt to evade the evils of appropriation taking over their

    students work, many ESL writing teachers have stopped working with their

    students texts altogether (p.275). Though this withdrawal may stem from

    the best of intentions, Reid argued that teachers need to accept their

    responsibilities as cultural informants and as facilitators for creating social

    discourse community in the ESL classroom (p.275).

    Summary

    In summary, this chapter has so far touched upon issues relating to the

    topic of the study. It has mentioned the definition and the importance of

    feedback, types of feedback and the focuses on teacher feedback as well as

    major issues in giving teachers feedback in ESL writing classroom. The

    following chapter will focus on the study - its methodology and findings

    under the light of the above discussed theories.

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    CHAPTER TWO: THE STUDY

    This chapter focuses on the context of the study and the study. The context

    includes information about the setting and the writing program. The study

    concentrates on the methodology, data analysis, and findings and discussion.

    2.1. Context of the study

    2.1.1. The setting of the study

    The study was carried out at the Boarding and High school for Ethnic

    Minority Students in Tuyen Quang. The school is located in Tuyen Quang

    Town. It was founded 50 years ago and is for ethnic minority students from

    all parts of Tuyen Quang Province. The purpose of the school is to train

    ethnic minority students as good people who will greatly contribute to the

    development of the province. That is why the school is investigated largely

    every year with good equipment and good working condition.

    There are about five hundred ethnic minority students studying at

    school each year. The total classes are fourteen and not very large size ones

    (about 30 35 students in each). There are thirty-eight teachers and most of

    them are well-trained. They are considered the most hard-working and

    enthusiastic teachers of all in the province. There are five teachers of the

    English Group at the school. Most of them are not very high-educated, but

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    experienced teachers. They spend a lot of their concerns about teaching and

    improving students English level. However, they lack appropriate teaching

    methods and techniques, especially giving feedback. They do not have anadequate knowledge about many fields of language teaching; in other words,

    they need to be retrained.

    All the students are ethnic minorities groups. They mostly come from

    remote or mountainous areas of the province. They are hard-working and

    well-behaved students. However, most of them have low ability in learning.

    Many of them have low English proficiency and their utterances are in words

    or short prefabricated phrases. Their grammar is mostly inaccurate and their

    pronunciation requires concentrated listening. As a result, they often have a

    great anxiety in English classrooms. Among four skills of English, they find

    writing much more difficult than the others and often participate in writing

    lessons unsuccessfully. Despite their low ability, many of them are

    continuously paying much more concerns about English as a core subject and

    hope that their English level will be improved by their great efforts. Thus,

    they ask for help in writing skill.

    2.1.2. The writing program

    2.1.2.1. Overview of the textbooks

    The textbooks which are required to teach English in high schools are

    English Basic 10, 11 and 12. They were developed based on the new national

    curriculum. The methodologies that the books follow are learner-centered

    approach and the communicative approach with task-based teaching being the

    central teaching method (English 10, Teachers Manual: 12).

    Each book includes 16 teaching units and six review units. Each

    teaching unit covers a topic and is sub-divided into five sections: Reading,

    Speaking, Listening, Writing and Language Focus. Each part is supposed to

    be taught in a period of 45 minutes.

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    The Writing section may begin with a model, followed by activities

    that guide students through the writing process such as model analysis,

    language work, and guided writing. In this part, students are required toproduce various text types such as personal and formal letters, narratives,

    chart, graph and table description, and expository essays. The general and

    specific objectives are set clearly in the books. (Table 1, 2)

    2.1.2.2. The teaching of writing skill.

    Table 3: Distribution of writing activities

    English 10 English 11 English 12Total

    SB WB SB WB SB WB

    Preparation work 20 1 9 2 16 0 48

    Controlled writing 7 13 1 8 2 12 43

    Guided writing 7 2 7 3 3 4 26

    Free writing 13 4 15 9 18 7 66

    No. of activities 47 20 32 22 39 23 183

    No. of units 22 16 22 16 22 16 114

    The types of the texts that students are taught and made to practice in

    three books are quite varied, ranging from forms, postcards, letters, and

    announcements to mini-biographies, narratives, table descriptions, and

    expository essays. A glance at this variety seems to guide students to follow

    the process of writing than the product. However, according to Thuy Minh

    (20?, p.43) the writing approached adopted in the books seems to beproduct-oriented in the nature emphasis seems to be placed on the end-result

    of writing rather than the process of writing itself. She found that the writing

    section normally begins with some preparation work in which students are

    required to analyze task requirements, work on models, or generate ideas.

    Then, it may proceed with one or two controlled or / and guided writing

    activities and end with a freer writing activities (p. 43). This fact leads

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    students to engage in imitating copying and transforming models of correct

    language texts to the new writing task. There seems to be no explicit

    emphasis on the process of planning, drafting, revision, and editing.

    Moreover, the textbooks do not offer much chance for free writing

    practice. As can be seen from the table 3, among the 183 writing activities, 66

    are for free writing practice, account for 36%. In other words, there is an

    average of only 0.5 free writing activity per unit. This is quite far from the

    given goal of teaching writing in CLT that is to enable learners to become

    more independent and effective writers. Also, Thuy Minh, based on a text

    book evaluation, claimed that writing involves more than putting ideas into

    sentences and without adequate prior preparation (e.g. instruction about

    paragraph writing, working on models, controlled and guided practice (p.

    45). She concluded that writing task in the three textbooks would probably be

    too challenging and perhaps even beyond students ability. As a result, the

    teachers have to adapt writing tasks to match them with students ability.

    Also, the teachers should know students preferences for the feedback they

    receive to give good responses to their students written work.

    2.2. The study

    2.2.1. Methodology

    2.2.1.1. The subjects.

    The subjects involved in the study include 100 students and 4 teachers

    from the Boarding High School for Ethnic Minority Students in Tuyen

    Quang. It may be very difficult to select a random sample of individuals due

    to a large number of the students in the department (more than 500 students).

    In this case, instead of randomly selecting individuals, the researcher

    randomly selects classes or groups for investigation. This method is

    convenient for the investigator to observe the participants complete the

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    questionnaires in class. Moreover, these classes have been assigned with a

    relative equal proportion of good, average, and poor English proficiency

    students by the Department of English in each high school and there wereboth males and females in each class.

    The 4 teachers are teaching English in the classes from which the

    students are chosen to be involved in the research. They are both experienced

    and inexperienced teachers of the Boarding High School for Ethnic Minority

    Students. They are willing to participate in the survey with the hope that the

    results of the study will help them to have better understanding on students

    preferences for teacher feedback.

    2.2.1.2. The instruments:

    Four instruments were used to collect the data for the study.

    Classroom observation was conducted within a month to get a quick

    view on teachers feedback-giving practice.

    A direct interview between the researcher and four teachers was

    designed to examine more about the purpose of providing feedback, the types

    and forms of feedback as well as the practice of error correction teachers

    often use to give comments on the students writings. The interview was

    formed in semi-structured questions.

    A questionnaire for the students examined students attitudes toward

    their teacher corrective feedback, the problems they often face up with in

    writing classes as well as their preferred feedback type and form. It consists of

    nine questions and is divided into three parts. Part I includes some short

    questions on personal information of the participants. Part II consists of close-

    ended questions, open-ended questions and 3 Likert scales to explore

    students opinions on the feedback they received. Part III has three open-

    ended questions to examine students preferences for their teacher corrective

    feedback on writing.

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    The teachers written comments on the students drafts were done with

    a view to obtaining the most truthful information about the teachers current

    practice of giving feedback.2.2.1.3. Data collection methods

    The whole process was divided into four stages.

    At the first stage, the researcher carried out an observation on writing

    lessons of four teachers. The researcher attended eight periods of writing

    lesson. She observed teachers feedback-giving practice carefully and took

    notes all necessary information for the study.

    At the second stage, the researcher had a direct interview with each of

    four teachers. She interviewed each of them one by one. All the talks were in

    Vietnamese. During the interview, the researcher sat nearby the interviewers,

    taking notes all the information which was then transcribed into English.

    Then, the questionnaire was transcribed into Vietnamese and

    distributed to 100 students. The transcription of the questionnaire was done to

    make sure that all the students understood all the questions. The researcher

    was also present to give any explanation if any confusion or problem arises as

    the respondents are working on the questions.

    Finally, the writing drafts of the eight students on which there were the

    teacher comments were collected at the beginning and the end of the school

    year and analyzed.

    2.2.2. Data analysis

    This part of the thesis concerns with the treatment of all the data

    collected from classroom observation, direct interview between the researcher

    and four teachers, the survey questionnaires conducted on 100 students, and

    the analysis of the teacher commentary on the students sample drafts.

    2.2.2.1. Data analysis of classroom observation

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    As a teacher of English Group, the researcher often attended different

    English classes at her school. To collect data for this study, the researcher

    attended totally eight writing classes of four teachers. She observed the waysfour teachers gave feedback to their students. She found that despite different

    teaching experience, all teachers seemed to apply the same feedback

    techniques. All of them seemed to use corrective feedback quite often. This

    means they tended to focus their feedback on pointing out and correcting

    errors. Besides, most of them used both oral and written comments to give

    feedback. Interestingly, they rarely collected all students papers. They often

    showed the students a sample in the end or applied teacher-student conference

    when their students nearly finished their writing. Three of them sometimes

    collected some papers to give written feedback at home, returning them to the

    students next period and asking the students to rewrite the drafts in exercise

    notebook. Obviously, all students are required to have an exercise notebook in

    which they write their homework. Those notebooks will be collected

    randomly during the school year buy the teachers to assess students learning

    effort. Also, they tended to focus on correcting errors on form and spelling.

    Only one teacher paid her attention to the content and organization of

    students papers. Surprisingly, none of them applied other types of feedback

    such as peer feedback or student self-monitoring in writing classes.

    2.2.2.2. Data analysis of direct interview between the researcher and

    four teachers

    2.2.2.2.1.Teachers demographic information

    There were only one male and three female teachers taking part in the

    study. The teachers ages ranged from 28 to 50. Their experience in teaching

    English quite varied from 5 years to 28 years during which they all have spent

    4 years teaching writing to high school students since the writing section was

    separated from others in new English text books.

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    2.2.2.2.2. Analysis of the interview

    Firstly, all teachers were asked about their beliefs on the importance of

    feedback to teaching and learning writing skill. Most of them agreed thatfeedback played a very important role in writing lesson when stating that We

    cannot ignore feedback when teaching writing because it is necessary to

    show out students errors so that they can improve their papers. However,

    one teacher had a neutral view to the importance of feedback. She said, It is

    not necessary to give feedback to student quite often. The writing task is not

    very difficult for the students when they are asked to write something similar

    to the sample. That is the reason why most of the teachers often respond to

    students written work and only one of them sometimes gives feedback to her

    students.

    When being asked about purpose of giving feedback, all of the teachers

    said that they wanted to help the students to improve their writing. I want my

    students to have a positive attitude towards writing and that is why I try to

    give feedback as clearly as possible so that they will not make the same

    mistake again and rewrite better paper, one of them said. Also, the majority

    considered feedback as a good way to justify the grade given students

    writing. They stated that we often give mark to students paper so that they

    will know how they write and what level they are in.

    In terms of feedback types, teachers seemed to have different choices

    for different types of feedback. Most of the teachers tended to locate their

    comments in the margin of students papers. The same number of teachers

    sometimes gave comments at the end of the papers. Regarding the teachers

    provision of general or specific feedback, all the teachers utilized specific

    comments than the general ones. Moreover, teachers tended to use more

    positive feedback to raise students strength. Most of the teachers never gave

    negative feedback to their students. What they said are as follows:

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    I like to write my comments in the margin of students paper because

    I want to show specific comments to my students.

    Students will be confused a lot if we write our comment in general atthe end of the paper.

    Writing comments at the end of the paper takes a lot of time when we

    have to overview all the errors and categorize them.

    I often write such comments Quite good, very good or try harder in

    my students paper because I want to encourage them to write more and

    more.

    I avoid giving negative comment to my students because they are

    ethnic minority students who feel embarrassed quite easily. When they are not

    encouraged, they will keep silence and write something invaluable. Thats

    too bad.

    In terms of feedback forms, all teachers said that they often used

    statement and imperative when responding to students papers. They thought

    it was easy for them to write short, clear comments with such feedback forms.

    They said, My students do not like to receive a question or an exclamation in

    their paper. They want some things in detail. How can I write something

    clear enough with a question?

    When being asked about the focus of teacher feedback on different

    features of writing such as grammar, punctuation, spelling, vocabulary

    choice, the organization, and the ideas expressed in the paper teachers

    seemed to highly concentrate on pointing out errors in grammar and

    punctuation. In terms of spelling and vocabulary choice, half of them agreed

    that they often pointed out errors in these two features. However, not many of

    them focused on the organization of the paper and the ideas expressed in the

    paper. Their opinions are as follows:

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    My students often make a lot of errors in grammar such as verb

    tenses, article use, subject and verb agreementetc and spelling. They rarely

    have errors in organization of the paper and sometimes errors in ideasexpressed. This does not mean they have high level of English, but they follow

    a sample which guides them the organization of the paper.

    Students do not have to write any essay in English current tests, so it

    is not necessary to focus much on the organization of the paper and the ideas

    expressed.

    I try to focus my feedback in pointing out errors in grammar, spelling,

    and vocabulary choice because students need to improve their knowledge

    about these features to complete successfully the English current test which

    focus much on form.

    Regarding error indication, most of the teachers often indicate students

    errors by crossing what is incorrect and writing the correct word or structure.

    They sometimes showed the location of the error is and gave clue about how

    to correct it. They never ignored errors in grammar, spelling, punctuation

    etc, and only paying attention to the ideas expressed. If there were many

    errors in a paper, they said they tried to correct all errors as many as possible.

    What they said are as follows:

    I often indicate students errors by underlining the errors and write

    the correct ones

    I think most of the students have low English proficiency, so they want

    to have all errors corrected.

    Most of my students make different mistakes, so if I indicate and

    correct all errors, they can exchange their papers to improve all errors

    easily.

    However, only one of them claimed that she corrected all the errors she

    considered major, but not the minor ones. She said, We can not have enough

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    time to correct all the errors if there are many of them in a paper. We should

    focus on the errors that relate to the requirement of the writing task. For

    example, we should focus errors on past tenses when that paper reportedabout a past even. Other features should be concentrated less. She also

    stated that students should be given chances to correct errors by themselves.

    2.2.2.3. Observation of teacher commentary on the students drafts.

    The students drafts which focused on describing a friend, a football

    match and a letter about ones familys rules were examined. The eight

    students were allowed to choose one of the topics in English 11 and 12. This

    explained why the topic selected for each writing paper quite varied.

    Through an observation of teacher written comments on the collected

    drafts, the researcher came up with a finding that there were some points in

    common and some differences among teachers when they gave feedback to

    the students writing.

    Concerning the common points, all the teachers tended to give text-

    specific feedback to students writing. They tried to make the feedback

    informative and clear enough so that the students would notice all of their

    errors. They all indicated an error by using red-colored pens to underline the

    error and write down the correct words or structures. Regarding many errors

    in a paper, the teachers tended to correct most of the errors, among which

    errors in grammar, vocabulary choice were focused on much more than the

    ones in organization and ideas expressed in the papers. The other agreement

    in teachers paper-marking techniques was that all of them gave marks on the

    papers.

    However, there were some differences among teachers in paper-

    marking techniques. Firstly, they used different forms of feedback to respond

    to students writing. Only one of them chose exclamation and sometimes

    marking the errors, but not actually correcting them; two of them used

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    imperative and the other even used no forms of feedback. In terms of the

    choice between negative or positive feedback, two of the teachers preferred to

    use negative feedback, only one would like to use positive one to encouragestudents. When indicating an error in students papers, only one teacher

    showed where the error was and giving clue about how to correct it such as

    was happened -> active voice, won or failed -> present participleThe

    other only showed the location of the error without correcting it or giving any

    clues.

    2.2.2.4. Data analysis of students survey questionnaire

    2.2.2.4.1.Students demographic information

    There were 100 students from grade 10 to 12 completing the survey

    questionnaire. Among them, there were 46 males and 54 female. Their age

    ranged from 16 to 18 years old. All of them have been studying English for

    five to 8 years. All of them have been learning writing since it was one of five

    sections in each unit at secondary school.

    2.2.2.4.2.Analysis of students survey questionnaire

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    4%

    24%

    72%

    not important

    important

    ve ry important

    The chart showed students opinions on the role of feedback in writing.

    Most of the student (72%) agreed that feedback plays a very important role in

    teaching and learning writing skill. Some of them considered feedback an

    important means. On the other hands, there were still few students denying

    the role of feedback when stating that it was not important at all.

    2%

    2%

    48%40%

    8%

    never

    almost never

    sometimes

    often

    very often

    As shown in chart 2, students gave different ideas on the frequency of

    teachers feedback-giving practice. Only eight percent of them agreed that

    they received their teacher feedback very often. Nearly a half of them (40%)

    said that their written works were often given feedback. However, larger

    number of the subjects (account for 48%) claimed that their teachers

    responses were sometimes given to their writings. Surprisingly, the same

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    Chart 1: Students Beliefs on the Importance of Feedback

    Chart 2: Students Opinions on Teachers Feedback Frequency

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    percentage of the students (2%) said that they never or almost never received

    any feedback from their teachers.

    10 6

    32 20

    7444 54

    4844

    1846 46

    20 188

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    a b c d e

    very helpful

    helpful

    not helpful at al

    Chart 3 showed students opinions on Forms of Teacher Feedback (Part

    II, items 3a-e). As can be seen from the chart, in general, the majority of the

    students highly valued feedback in the following forms: questions, statement,

    imperative, and exclamation, among which statement was considered the

    most helpful one. In contrast, marking the errors, but not actually correcting

    them was assessed by 74% of the students as not helpful one at all.

    45%

    55%

    YES

    NO

    Chart 4 showed the students opinions on the comprehension of the

    feedback they received. Only 45% of the students said that they found the

    teacher feedback quite easy to understand; meanwhile 55% of them responded

    negatively due to different reasons shown in table 4.

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    Chart 3: Students Opinions on Forms of Teachers Feedback

    Chart 4: Students comprehension of teacher feedback

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    Items Responses (in

    %)

    4. Why dont you find your teacher feedback easy?

    a. feedback is too general to understand

    b. teachers use new vocabulary and structures in

    feedback

    c. teachers including hedges in feedback confuses me

    d. teachers use new feedback strategies

    5. What strategies do you use to solve your problem?

    a. asking the teacher or peers for help

    b. consulting a grammar book or dictionary

    c. doing nothing

    64

    20

    16

    0

    72

    22

    6

    The data in the table showed different factors that made students not

    comprehend their teacher feedback. The first reason which was shared by

    64% of the students was that their teacher feedback is too general to

    understand. In other words, students would like to receive more specific

    feedback from their teacher. Besides, the use of new vocabulary and

    structures in feedback had a negative influence on the students

    comprehension. This factor made it difficult for them to understand the

    teacher intention behind their feedback. Teachers inclusion of hedges in

    feedback, such as perhaps or maybe, also confused students. Although

    only 16% of the students complained about this factor, it was still one of the

    main reasons affecting students comprehension that is worth getting

    teachers attention when responding to students written works.

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    Table 4: Factors Affecting the Comprehension of Feedback

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    66

    38

    18

    42

    5844

    24

    42

    17

    38

    30

    30

    10

    14

    65

    1810

    22

    6 2 22 2 2

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%90%

    100%

    a b c d e f

    strongly disagree

    dis agree

    neither agree nor disagree

    Agree

    Strongly agree

    Response frequencies for 8 Likert-type items addressing the students

    beliefs about the relative importance of various features of their writing (Part

    III, items 6a-h) appear in chart 5. Students seemed to equate the importance of

    most of various features of their writing such as grammar, spelling,

    vocabulary choice, organization, and ideas expressed in the paper. More

    students agreed that the teacher should point out errors in grammar and the

    organization of the paper (ranging from 88% to 90%) than they did for the

    other features (ranging from 74% to 80%). Punctuation might be only feature

    that students concerned least. 65% of the students have a neutral choice for

    this item.

    40

    Chart 5: Students Beliefs about the Relative Importance of VariousFeatures in their Writing

    Chart 6: Students Preferences for Kinds of Feedback

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    4%

    38%

    58%

    negative feedback

    positive feedback

    both of them

    Chart 6 revealed students preferences for kinds of feedback. As can be

    seen from the chart, the majority of the students preferred both negative andpositive feedback most. Many of them (38%) also would like to receive

    positive feedback; meanwhile; only 4% wanted to get negative feedback from

    their teacher.

    Items Response (in %)1 2 3 4 5

    6. When responding to your written work,

    teacher should always:

    a. use a set of correction of proof-reading

    symbols.

    b. use a red-colored pen.

    10

    48

    14

    30

    20

    18

    38

    2

    18

    2

    1=strongly agree; 2=agree; 3=neither agree nor disagree; 4=disagree; 5 =

    strongly disagree

    As shown in Table 5, students preferences for teacher marking

    techniques such as using a set of correction or of proof-reading symbols and

    using a red-colored pen were quite different. 78% of the students agreed that

    the teacher should always use a red-colored pen when responding to their

    41

    Table 5: Students Preferences for Paper-marking Techniques

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    written work. In contrast, 56% of them shared their disagreement with the

    teachers use of a set of correction or proof-reading symbols.

    ItemsRespons

    es (in %)

    8. How do you want your teacher to indicate an error in your

    written work?

    a. By crossing what is incorrect and writing the correct word or

    structure.

    b. By showing where the error is and giving clue about how to

    correct it.

    c. By only showing where the error is.

    d. By ignoring the errors in grammar, spelling, punctuation

    etc., and only paying attention to the ideas expressed.

    8. If there are many errors in a paper, what do you wantyour English teacher to do?

    (You can choose as many answers as apply)

    a. Correct all errors, major and minor.

    b. Correct all errors the teacher considers major, but not the

    minor ones.

    c. Correct most but not necessary all of the major errors if there

    are many of them.

    d. Correct only a few of the major errors no matter how many

    there are.

    e. Correct all repeated errors whether major or minor.

    f. Correct no errors and respond only to the ideas expressed.

    52

    44

    4

    0

    68

    6

    10

    2

    5

    4

    42

    Table 6: Students preferences for Paper-marking Techniques Nominal items

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    Concerning students preferences for teachers techniques in pointing

    out errors, students revealed nearly the same choice as their teachers. As

    shown in Table 6, 52% of the students chose crossing out an error and writingthe correct word or structure as the best teacher feedback technique in

    responding to their written works. Similarly, 44% of them chose showing

    where the error is and giving clue about how to correct it as the second

    preferred one. In addition, very few students chose only showing where the

    error is.

    Regarding students preferences for the amount of feedback on their

    papers if there are so many errors in a paper, 68% of the students stated that

    they would prefer their teacher to correct all errors. 10% of them would like

    to have most of the major errors corrected if there are many of them. Very

    few students concerned on correcting a few major errors or all repeated errors

    as well as the ideas expressed only (ranging from 2% to 6%).

    2.2.3. Findings and discussion

    This section presents the answers to the research questions proposed at

    the beginning of the thesis.

    Research question 1: How do the teachers respond to the student

    writing?

    Similar to a number of researchers who support the important role of

    feedback in L2 context (Keh, 1989; Chaudron, 1984; Leki, 1990; Schulz,

    1996), the teachers in this study approved the important roles of feedback as

    an effective means in teaching and learning writing skill. As far as their

    concerns, they stated that they responded to each of their students written

    works quite often. The teachers main purpose of giving feedback to the

    student writing was that it helped students to improve the quality of their

    papers. This purpose is relevant to the most important function of teacher

    feedback as a pedagogical tool for writing improvement. Most of the teachers

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    also used feedback as a means to justify the grade given to the student

    writing.

    In addition, the teachers tended to equate their concentration to variousfeatures of writing such as pointing out errors in grammar, in spelling,

    vocabulary choice, making comment on the organization and the ideas

    expressed, but less on punctuation. This means the teachers focused on both

    form and content when responding to students writing as Fathman and

    Whalley (1990) stated, Grammar and content feedback, whether given alone

    or simultaneously, positive affect writing (p.185).

    In terms of types of teacher feedback, the results indicated that the

    teachers seldom combined negative with positive comments. The majority of

    them paid much attention to students errors and gave negative comments to

    their students instead of encouraging them to write better writing in the next

    attempt. However, all of the teachers indicated students errors clearly and

    specifically and combined margin feedback and end feedback together, which

    help most of the students with low English proficiency to find out their errors

    easily and make greater effort for better writing. This point was supported by

    Fathman and Whalley (1990) when they claimed that The identification of

    the location of errors by the teachers appears to be an effective means of

    helping students correct their grammar errors (p.185).

    Besides, the teachers used forms of feedback quite differently. In this

    study, no certain form appeared to be used the most often. The least choice

    was marking the errors, but not actually correcting them. The other forms

    such as question, statement, imperative, and exclamation seemed to be equal

    in use, but not so often. This finding indicated that the teachers were in favor

    of making requests for revision and identifying or marking the problems.

    Regarding teachers techniques in pointing out the errors, most of the

    teachers often crossed all errors and tried to write the correct words. They

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    sometimes showed out the errors and gave clue about how to correct it if they

    thought those errors were the minor ones. Also, teachers seemed to choose

    short comments at the end of the students papers. This finding reflected themain problem that all teachers often faced with: written comments are time-

    consuming.

    The findings of teachers beliefs in giving corrective feedback above

    revealed teachers great concerns on this area of teaching and learning

    English in L2 con text as many researchers have shown their positive attitudes

    towards teacher feedback so far (see Hylland, 1990; Lee, 1997; Ferris and

    Robert, 2001).

    Research question 2: What are the students opinions on the feedback

    they received?

    The study indicated that most of the students thought feedback was

    important to their writing since it provided useful information to help them

    rewrite their papers and produce better ones in the next stages. Some of them

    strongly considered feedback as a very important means. In other words, they

    would like to receive as much feedback as possible from their teachers to

    make progress in writing. Despite their desire of feedback, more than a half of

    the students stated that they didnt receive their teacher feedback for each of

    their papers quite often. Surprisingly, few of them even claimed that they

    never got feedback from their teachers. In terms of forms of feedback, the

    students in this study thought that question and statement were the most

    effective forms of encouraging them to rewrite and edit their own papers.

    Only a few of them like to receive their teachers in form of exclamation and

    imperative. Moreover, the majority thought that if their teachers marked the

    errors, but not actually correcting them, such feedback would be not helpful at

    all.

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    More importantly, the majority of the students claimed that their

    teacher feedback was not easy enough to understand. In their opinions, the

    main reason for this is that their teachers feedback was too general tounderstand. In addition, their teachers used new vocabulary and structures in

    feedback. A small number of the student thought teachers including hedges

    in feedback confused them a lot. The finding suggested that students were not

    really satisfied with the feedback they received. Thus, the students would like

    to have more specific information of their teachers feedback, especially in

    writing comments as they asked their teachers or peers for help to solve their

    problem.

    Research question 3: What are EFL students preferences for teachers

    feedback techniques?

    Similar to previous findings in L2 contexts (Radecki & Swales, 1988;

    Leki, 1991; Ferris, 1995), the high school students revealed a great concern

    with accuracy and error-free writing, in spite of the research evidence arguing

    that surface-level error correction is ineffective. Besides, although the

    students in this study generally equated the importance of various features of

    their writing such as grammar, spelling, vocabulary choice, organization, and

    ideas expressed in the paper; many of them chose comments on grammar and

    organization of the paper as the most important teacher marks they look at.

    Meanwhile, comments on punctuation were chosen least.

    Regarding students preferences for kinds of feedback, many students

    would like to receive both negative and positive from their teacher. This

    finding may reflect a difference between teachers and students on feedback

    kinds as teachers rarely used a combination of two kinds of feedback when

    writing comments on student paper.

    On the other hand, the students preferences for teachers techniques in

    indicating an error seemed to differ to their teacher current practice. They

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    chose crossing the error and writing the correct word or structure as the best

    technique of responding to an error despite their low English proficiency.

    Another positive finding is that many students would like to be shown wherethe error is and given clue about how to correct it rather than the correction

    itself although the latter would presumably make it easier to revise the draft.

    Such preference for clues in teacher feedback was also found among the

    ESL students surveyed in Lekis (1991) study. Since an interdependent

    relationship exists between teachers behaviors and students views

    (Hedgcock & Lefkowitz, 1994, 1996), this finding revealed that teachers

    seem not to be behaving according to students preferences.

    Concerning students preferences for the amount of marks on their

    papers, most students stated that they would prefer their teachers to correct all

    errors. Considering that in most cases, this finding revealed students care

    about having their written errors corrected beyond obtaining a good grade on

    the paper.

    Summary

    In summary, this chapter has focused much on the main parts of the study. It

    has concerned about the context of the study that has a great influence on the

    teaching and learning English. Methodology including information about the

    subject, the instruments, data collection and data analysis has been discussed

    in particular. The chapter also pointed out major findings and discussion.

    The following chapter will focus on recommendation and suggestions for

    teachers of English under the light of the results above.

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    CHAPTER THREE: RECOMMENDATION AND SUGGESTIONS

    The results of the study revealed some gaps between teachers and

    students beliefs towards corrective feedback. Obviously, teachers in this

    study tend to give their feedback at the final stage of the writing process and

    mainly focus on end-product. This means students do not have many

    opportunities to rewrite the first drafts for the second time. In fact, teachers do

    not have enough time to give feedback to each of the student paper as giving

    feedback is time-consuming. In addition, large size classes (35 students per

    each) and students preferences for correcting all errors also influence teacher

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    corrective feedback. The following suggested solutions are drawn for the

    teachers of English at the school to solve the problem.

    Firstly, teachers should deliver feedback at intermediate stages of thewriting process. This is necessary because when students are required to write

    drafts, they can receive feedback during and between the writing of their

    drafts so that they can respond to feedback and may more actively attend to

    the teachers comments and suggestions.

    Secondly, teachers should provide corrective feedback on all aspects of

    student text, including content, rhetorical structure, grammar, and mechanics.

    However, teachers should not mention all errors at the same time. In other

    words, teacher should be as a reader in the early drafts, then a reader and a

    writing consultant to offer advice about structure and organization and finally,

    as an editor and error analyst, focusing on the grammar and mechanic in the

    papers.

    Thirdly, teacher corrective feedback should be clear and concrete to

    assist students with revision. It can be concluded that when the teachers ask

    for specific information or give clear and concrete suggestions, the students

    will appreciate it and produce more effective revisions. To do this, teacher

    should ask themselves before giving feedback if their comments lead students

    to positive learning experiences in their revision process, how their responses

    shape the students view of what revision is, and if their comments help the

    students to see what actions they should take when they revise their papers.

    Finally, teacher corrective feedback must take individual and

    contextual variables into account. In fact, a profound effect of teacher

    corrective feedback can be expected when feedback given to the students

    bases on their needs. In other words, teachers need to know their individual

    students prior experiences, knowledge, and expectations, and give different

    types feedback to meet individual students needs and desires.

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    Summary

    This chapter has pointed out recommendation and suggestions for teachers of

    English, based on the results discussed before. The researcher hope