study of workers welfare

7/30/2019 Study of Workers Welfare

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INTRODUCTION


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Labour welfare:-

Labour welfare work aims at providing such service facilities and amenities which

enable the workers employed in an organization to perform their work in healthy congenial

surrounding conductive to good health and high morale.

Labour welfare is a comprehensive term including various services, benefits and facilities

offered by the employer. Through such generous fringe benefits the employer makes life

worth living for employees. The welfare amenities are extended in additional to normal

wages and other economic rewards available to employees as per the legal provisions.

Welfare measures may also be provided by the government, trade unions and non-

government agencies in addition to the employer. International Labour Organization

efforts to make life worth living for workers According to the Oxford dictionary Welfare

is fundamentally an attitude of mind on the part of management influencing the method by

which management activities are undertaken.

Objectives of labour welfare activities:-

Following are the objectives of the voluntary labour welfare services by employer-

1) To win over employees loyalty and increase their morale.

2) To develop efficiency and productivity among workers.

3) To reduce of threat of future government intervention.

4) To make recruitment more effective.

5) To earn goodwill and enhance public image.

6) To build up stable labour force to reduce labour turnover and absenteeism.

Importance of labour welfare activities:-


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Labour welfare in India has a special significance as the constitution provides for the

promotion of welfare of the labour for human conditions of work and securing to all

workers.

The various welfare measures provided by the employee will have immediate impact on

the health, physical and mental efficiency, alertness, morale and overall efficiency of the

workers and thereby contributing to the highest productivity.

Social security measure provided by employer will act as a protection to the workers.

Labour welfare means activities designed for the promotion of the economic, social and

cultural well being of the employees. Labour welfare includes both statutory as well as non-

statutory activities undertaken by the employers, trade unions and both the central and state

governments for the physical and mental development of the workers.

Labour welfare enables workers to have richer and more satisfying life. It raises the

standard of living of workers by indirectly reducing the burden on their pocket. Welfare

measures improve the physical and physiological health of the employees, which in turn

enhance their efficiency and productivity.

Labour welfare promotes a sense of belongings among the workers, preventing them

from resorting to unhealthy practices like absenteeism, lobour unrest strike, etc. welfare

work improves the relations between employees and employers. It promotes a real change

of heart and a change of outlook of the part of both the employers and employees.

Reasons for the labour welfare activities in India:-


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1) Increase in efficiency of employees:

Labour welfare activities increases in efficiency of employees to work. These

facilities help in developing the feeling of dedication among them. Due to the

increase in efficiency the production and the productivity of the enterprise increase

considerably.

2) Helpful in reducing the state of poverty among employees:

Most of the workers in our country are unable in providing for base necessities for

themselves and to their family members. This is because of the extreme poverty

among Indian workers. Provision of labour welfare activities plays an important role

in reducing such poverty and in providing essential amenities to the workers.

3) Establishment of Organizational peace:

Labour welfare activities help in establishing sound relations between employees

and employers. When the employees of the organization feels that they are getting

all the possible facilities and the employers are very caring to them, then such good

feeling increases enthusiasm among employees which will establish peace in the

organization.

4) Helpful in reducing the rate of absenteeism and labour turnover:

The rate of absenteeism and labour turnover is much higher in India as compared to

that of developed countries of the world. Provision of labour welfare activities help

in reducing this because the workers feel themselves well settled at one place.

EMPLOYEE WELFARE


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Employees are well educated, talented and they do hard work so they need to be retained

and maintained to serve the Organization and therefore better welfare facilities are designed

to care of well being of the employees.

The term welfare as applied to the industrial employees welfare means faring or doing well

it is a comprehensive term and refers to the physical, mental, moral and emotional well

being of an individual Labour welfare also referred to as betterment of work for individual.

It is by no means a dead investment. A well fed, well clad and satisfied worker is an asset.

Trade-Unions which look after anything done for the intellectual, physical, moral and

Economics and safeguard and promote the interest of workers. They can compel

government and employers to agree to improved benefits for the country. An example of

this is the recent announcement of Government of India to allow for 8.33% bonus to all

industrial workers. We prefer to include under welfare activities for betterment of the

workers whether by employees by government agencies or by other agencies over and

above what is laid down by law or what is normally expected as part of the contractual

benefits for which the worker may have bargained. Thus under this definition, we may

include medical and educational facilities, nutrition facilities, holidays with pay, social

insurance measures undertaken voluntarily etc.

MERITS OF WELFARE MEASURES

Labour Welfare is justified for several reasons:-

Constitutional -: Legal compulsions regarding the safety and working conditions of

worker etc.

Voluntary -: Those workers that the employer performs for the benefit or workers of

his own Volition, without any coercion being involved.

Mutual -: This kind includes the welfare work done by lobour unions in co-operation


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with each other.

Industrial Training -: Training in various activities for different jobs in the factory.

Type of Welfare Activities-: The meaning of lobour welfare may be made clearer by

listing

the activities and facilities which are referred to as welfare measures.

A comprehensive list of welfare activities is given by Mouthy in his monumental

work of lobour welfare measures into two broad, groups, namely.

1- Welfare measures inside the work place; and

2- Welfare measures outside the work place.

Each group includes several activities-:

A. Welfare Measures inside the work place

B. Condition of the Work Environment.

C. Conveniences

D. Workers Health Service]

Woman and Child Welfare

Workers Recreation

Employment Services

Economic Services

Lobour- Management Participation

Workers Education

2- Welfare measures outside the work place

Housing: bachelors quarter; family residences according to types and rooms.

Water, Sanitation, Waste disposal.

Roads lighting, parks recreation, playgrounds.


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Schools, nursery, primary, secondary, and high school.

Markets, Cooperatives, consumer and credit societies.

Bank Transport

Communication, post, telegraph and telephone

Health and medical services, dispensary, emergency ward out patient and in-patientcare, family visiting, family planning.

Recreation, games, clubs, craft centers, cultural programs that is music, clubs,interest, and hobby circles, festivals celebration, study circles, reading room and

library, open air theater, swimming pool, athletics, gymnasia.

Watch and ward security.

Community leadership development, council of elders, committee ofrepresentatives, administrative of community, services and problem, child, youth

and womens clubs.

Welfare facilities may also be categorized (a) intra-mural and (b) extra mural.

Welfare Facilities by Government

Welfare activities of the State in relation to the creation of basic Welfare Standards for

workers employed in undertaking, culminated in passing of the Factories Act,1948; Mines

Act, 1952; Plantation Lobour Act,1951; and similar other contentment regulating working

condition in other groups of industries like Railways, Airways, Sea-fares,(PWA) shops and

commercial establishments and banks and insurance companies. The welfare activities

covered by these funds include housing, medical, education and recreational facilities for

employee and their dependents.


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Welfare activities may also be defined as -:

i. Statutory Provisions -:

These are mandated by the Factories Act, 1948; The Mines Act, 1962; The

Plantation Lobour Act, 1951 and same other acts of all these, the Factories act is

most significant.

ii. Non Statutory Provisions -:

Non Statutory Provisions are related to the house, building, education of children, leave

travels concession, fair prices shops and loans for purchasing personal conveyance and

host of other facilities.


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Welfare

[Section 42+052]

Chapter V of the Act contains provisions for welfare measures for the

workers. The whole of the chapter containing sections to the long desired provisions of

uniform standard of welfare order for industrial lobour.

Washing Facilities (S.42)

Facilities for storing and dry clothing (S.43)

Sitting facilities for occasional rest for worker who are obliged to work standing(S.44)

Fist and appliances (like first aid boxes or cupboards) one for 150 workers and

ambulance facilities, if there are more than 500 workers.(S.45)

Canteens with the capacity of more than 250 workers.(S.46)

Shelters rest rooms and lunch rooms, if employing over 150 workers.(S.47)

Crche, if employing more than 30 women.(S.48)

Welfare Officer, employing 500 or more workers.(S.49)


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RESEARCH OBJECTIVE

To study and analyze the safety and welfare measures of the employee.

To evaluate the effect of the welfare measures on employee morale.

To evaluate the satisfaction level of employee about the work environment.

To find the level of satisfaction of employee about the facilities given by the

company.


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SCOPE

To know the status of Britannia India Ltd.

To know that Britannia India Ltd. is providing facility to employees or not.

To know that the plant is aware of employees welfare or not

To know the employees are satisfy with the provide facility or not.

To know the condition of working environment.

To know that how the plant is working for the employees welfare


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LITERATURE REVIEW

DEFINITION OF HUMAN RESOURCE MANAGEMENT:-

ACCORDING EDWIN B. FILLPO:-

Human resource and personnel management is the planning ,organization ,directing and

controlling of the procurement ,compensation integration , maintenance and separation of

human resource to the end that individuals, organizational and social objectives are

accomplish.

HUMAN RESOURCE DEVELOPMENT: A QUALITY APPROACH

A new wind is blowing through management literature nowadays which fast driving out the

traditional term personnel management and substituting a new term human resource

development. This new term seems to emphasize two things: one, the human beings are the

most important resource of an organization. They are unlike other resources in that they

have the unlimited potential for investment.

Since the early 1970s when the concept of HRD first began to be recognized by some

organization in India, a large number of organizations in the country have began to display

an interest in HRD. While many organizations appear to have simply relabeled; their


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personal departments to keep up the fashions of the times, there are some which seem to

have done considerable work in setting up HRD systems. On the basis of some studies done

on this subject it can be inferred that the main factors behind the setting up of a separate

HRD function in any organization are the philosophy of its top management and the nature

of business.

As new era comes human resource development becomes very important in each and every

organization whether it is public or private sector. Employee welfare is the sub part of

human resource development because it is very important to get work in a proper way with

better utilization of resource, in this context employee welfare is used as a motivational

factors for each level of organization.

EMPLOYEE WELFARE

Acc. to Factories Act 1948, in chapter v from section 42 to 49, following welfare facilities

are provided to employees. They are Canteen, shelter & rest room, washing facilities,

ambulance, first aid, lunch room, leaves etc.

After employees have been hired, trained or remunerated, they need to be retained &

maintained to serve the organization better. Welfare facilities are designed to take care of

the well being of the employees.

MEANING AND DEFINITION:

Labor Welfare means anything done for comfort & improvement (intellectual or social) of

the employees over & above the wages paid which is not a necessity of the industry.

According To Oxford Dictionary:-


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Employee Welfare/ Labor Welfare mean the efforts to make a life worth living for a

workman.

Thus Labor Welfare is a term, which must necessarily be elastic, bearing a somewhat

different interpretation in one country from industrialization & education level of worker.

However, at its Asian Regional Conference defined Employee Welfare as: -

A term which is understood, to include such services & facilities as may be established in

or in the undertaking condensate to high morale.

FEATURES OF EMPLOYEE WELFARE:

Employee welfare is a comprehensive term including various services, facilities and

amenities provided to employees for the betterment.

Welfare measures are in addition to regular wages & other economic benefits

available to employees under legal provisions & collective bargaining.

Welfare measures may be provided not only by employers but by the government,

trade unions & other agencies too.

The basic purpose of Employees Welfare is to improve the lot of working class and

thereby make a worker a good employee and a happy citizen.

Employee Welfare is an essential part of the social welfare. It involves adjustment of

an employees work life and family life to the community or social life.

Welfare measures may be both voluntary & statutory. Voluntary measures are the

result of paternalistic and philanthropic feelings of the employer.

Employee Welfare measures are also known as Fringe benefits & services.


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BENEFITS/OBJECTIVES OF EMPLOYEES WELFARE:

Employees Welfare provides the following benefits or objectives:

It helps to improve recruitment. As the job becomes more attractive, more efficient

employees can recruited.

It improves the morale and loyalty of workers by making them happy and satisfied.

It reduces labor turnover and absenteeism, thereby building a stable workforce.

Welfare measures helps to improve the goodwill & public image of the enterprise.

Voluntary efforts for the welfare of workers reduce the threat of further govt.

intervention.

Improvement in material, intellectual & cultural conditions of life protects the

workers from social evils like drinking, gambling, prostitution etc.

TYPES OF WELFARE ACTIVITIES:-

Employee Welfare services may be classified into 2 broad categories:-

INTRA-MURAL: These services are provided within the establishment. These includes

urinals, latrines, washing & bathing facilities, crches, rest & shelter rooms, canteens,

uniform, medical, recreation facilities etc.

EXTRA-MURAL: These services are provided outside the establishment. These

Consist of housing accommodation, Transport, maternity benefits, children Education,

family planning & child welfare Holiday homes leave travel facilities, Interest free loans

etc.


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COMPANY PROFILE

BRITANNIA COMPANY PROFILE

Britannia, one of Indias most trusted food brands, caters to consumers in all demographic

and socio-economic segments across urban and rural India, through every day food like

bakery and dairy products. Biscuits straddle nutrition, delight and convenience benefits and

reach over 90% of all households in the country. Biscuits are consumed as healthy in-

between meal fillers and make very effective energy providers (100 gm of most of Britannia

biscuits provide around 10-15% of energy, proteins, required by an adult). The fortified

range of products also provides vitamins, Iron & Calcium.

Britannia innovates for strong presence in health and nutrition space

Living up to its credo Eat Healthy Think Better and meeting the needs of todays

consumers who like health and taste to co-exist in the food they eat, Britannia has been

actively addressing health and nutrition through removal of unhealthy content (transfats) as


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well as addition of nutrients through fortification.

a. Removal of Transfats

Transfats produced during hydrogenation & refining of oil are particularly harmful to health

as they can increase bad cholesterol and decrease good cholesterol. During the last decade

conclusive scientific evidence has linked the consumption of industrially produced trans

fatty acids (TFAs) with alterations of metabolism of blood lipids, vascular inflammation

and the development of cardio-vascular diseases. Recommendations of international

agencies like WHO (World Health Organisation) & PAHO (Pan American Health

Organisation) have urged for the replacement of trans fatty acids in manufactured food with

unsaturated fat.

Recognizing the changing global trends & health benefits of removing transfats, Britannia is

the first Bakery brand in India to remove transfats from its products. Almost all the baked

products in its portfolio are manufactured without transfats which include all its power

brands Tiger, Milk Bikis, MarieGold, Treat, 50-50, Good Day regular range , Nutrichoice

and Little Hearts. In the last 18 months, Britannia has removed around 8,500 tonnes of

transfat from its products and moved around 56,000 tonnes of HVO to vegetable oil usage.

This initiative is aligned to its corporate view of removal/minimisation of ingredients that

may be potentially harmful to health, along with the challenge of retaining sensory

attributes. Despite manufacturing challenges, Britannia has been able to stabilize vegetable

oils in bakery format without adversely impacting the taste.

Additionally, realizing the need for consumer education on transfats, Britannia has initiated

basic transfat consumer education on brands like Marie Gold & Nutrichoice, which target

adults. Britannia will continue to focus its efforts on consumer education through


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declaration on product labels and media.

Transfat & its impact on health?

Partial hydrogenation, the process used to increase shelf-life of polyunsaturated fatty acids

(PUFAs) / vegetable oils creates trans fatty acids. Many studies have demonstrated that

trans fatty acids increase the clot forming tendency much more than saturated fats, by not

only increasing LDL cholesterol to similar levels but also by decreasing the high density

lipoprotein (HDL) cholesterol, (which is the good cholesterol). Several studies have found

that intake of non natural trans fatty acids increases the risk of coronary heart disease Most

trans fatty acids are contributed by industrially hardened oils. Even though trans fatty acids

have been reduced or eliminated from retail fats and spreads in many parts of the world,

generally available deep-fried foods and baked goods are a major and increasing source.

b. Addition of Nutrients through Fortification

Launch of Tiger Banana Biscuits Fortified with Iron

Launch of Tiger Iron Zor

Smart-Nutrient Fortified Milk Bikis

Britannias range of breads has been fortified with 10 vital vitamins.

The story of one of India's favorite brands reads almost like a fairy tale. Once upon a time,

in 1892 to be precise, a biscuit company was started in a nondescript house in Calcutta (now

Kolkata) with an initial investment of Rs. 295. The company we all know as Britannia

today.

The beginnings might have been humble-the dreams were anything but. By 1910, with the

advent of electricity, Britannia mechanized its operations, and in 1921, it became the first


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company east of the Suez Canal to use imported gas ovens. Britannia's business was

flourishing. But, more importantly, Britannia was acquiring a reputation for quality and

value. As a result, during the tragic World War II, the Government reposed its trust in

Britannia by contracting it to supply large quantities of "service biscuits" to the armed

forces.

As time moved on, the biscuit market continued to grow and Britannia grew along with

it. In 1975, the Britannia Biscuit Company took over the distribution of biscuits from Parry's

who till now distributed Britannia biscuits in India. In the subsequent public issue of 1978,

Indian shareholding crossed 60%, firmly establishing the Indianness of the firm. The

following year, Britannia Biscuit Company was re-christened Britannia Industries Limited

(BIL). Four years later in 1983, it crossed the Rs. 100 crores revenue mark.

On the operations front, the company was making equally dynamic strides. In 1992, it

celebrated its Platinum Jubilee. In 1997, the company unveiled its new corporate identity -

"Eat Healthy, Think Better" - and made its first foray into the dairy products market. In

1999, the "Britannia Khao, World Cup Jao" promotion further fortified the affinity

consumers had with 'Brand Britannia'.

Britannia strode into the 21st Century as one of India's biggest brands and the pre-eminent

food brand of the country. It was equally recognized for its innovative approach to products

and marketing: the Lagaan Match was voted India's most successful promotional activity of

the year 2001 while the delicious Britannia 50-50 Maska-Chaska became India's most

successful product launch. In 2002, Britannia's New Business Division formed a joint

venture with Fonterra, the world's second largest Dairy Company, and Britannia New

Zealand Foods Pvt. Ltd. was born. In recognition of its vision and accelerating graph,


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Forbes Global rated Britannia 'One amongst the Top 200 Small Companies of the World',

and The Economic Times pegged Britannia India's 2nd Most Trusted Brand.

Today, more than a century after those tentative first steps, Britannia's fairy tale is not only

going strong but blazing new standards, and that miniscule initial investment has grown by

leaps and bounds to crores of rupees in wealth for Britannia's shareholders. The company's

offerings are spread across the spectrum with products ranging from the healthy and

economical Tiger biscuits to the more lifestyle-oriented Milkman Cheese. Having

succeeded in garnering the trust of almost one-third of India's one billion population and a

strong management at the helm means Britannia will continue to dream big on its path of

innovation and quality.

BOARD OF DIRECTOR

Name Designation

Mr. Nusli Neville Wadia Chairman

Ms. Vinita Bali Managing Director

Mr. Keki Dadiseth Director

Mr. Avijit Deb Director

Mr. A.K.Hirjee Director

Mr. Nimesh N Kampani Director

Mr. S.S.Kelkar Director

Mr. Pratap Khanna Director

Mr. Jeh N Wadia Director


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MANAGEMENT TEAM

MILESTONES


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GLOBAL PARTNER

1892 The Genesis - Britannia established with an investment of Rs. 295 in Kolkata

1910 Advent of electricity sees operations mechanised

19211. Imported machinery introduced; Britannia becomes the first company East of

the Suez to use gas ovens

1939 - 44 Sales rise exponentially to Rs.16,27,202 in 1939

During 1944 sales ramp up by more than eight times to reach Rs.1.36 crore

1975 Britannia Biscuit Company takes over biscuit distribution from Parry's

1978 Public issue - Indian shareholding crosses 60%

1979 Re-christened Britannia Industries Ltd. (BIL)

1983 Sales cross Rs.100 crore

1989

The Executive Office relocated to Bangalore

1992 BIL celebrates its Platinum Jubilee

1993 Wadia Group acquires stake in ABIL, UK and becomes an equal partner

with Groupe Danone in BIL

1994

1. Volumes cross 1,00,000 tons of biscuits


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1997 Re-birth - new corporate identity 'Eat Healthy, Think Better' leads to new

mission: 'Make every third Indian a Britannia consumer'

BIL enters the dairy products market

1999 "Britannia Khao World Cup Jao" - a major success! Profit up by 37%

2000 Forbes Global Ranking - Britannia among Top 300 small companies

2001 BIL ranked one of India's biggest brands

No.1 food brand of the country

Britannia Lagaan Match: India's most successful promotional activity of the

year

Maska Chaska: India's most successful FMCG launch


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2002 BIL launches joint venture with Fonterra, the world's second largest dairy

company

Britannia New Zealand Foods Pvt. Ltd. is born

Rated as 'One amongst the Top 200 Small Companies of the World' by Forbes

Global

Economic Times ranks BIL India's 2nd Most Trusted Brand

Pure Magic -Winner of the Worldstar, Asiastar and Indiastar award for

packaging

2003 'Treat Duet'- most successful launch of the year

Britannia Khao World Cup Jao rocks the consumer lives yet again

20041. Britannia accorded the status of being a 'Superbrand'

2. Volumes cross 3,00,000 tons of biscuits

3. Good Day adds a new variant - Choconut - in its range


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2005 Re-birth of Tiger - 'Swasth Khao, Tiger Ban Jao' becomes the popular

chant!

Britannia launched 'Greetings' range of premium assorted gift packs

The new plant in Uttaranchal, commissioned ahead of schedule.

The launch of yet another exciting snacking option - Britannia 50-50

Pepper Chakkar

2006 Britannia re-launched NutriChoice Hi-Fibre Digestive biscuits in an

international large sized biscuit pack.

Britannia acquires 51% stake in Bangalore-based bakery foods retailer Daily

Bread.

2007 Britannia industries formed a joint venture with the Khimji Ramdas Group and

acquired a 70 percent beneficial stake in the Dubai-based Strategic Foods

International Co. LLC and 65.4% in the Oman-based Al Sallan Food Industries

Co. SAOG.

Britannia NutriChoice SugarOut range introduced - 1st of its kind of biscuits to

be be launched in India with "No Added Sugar" (Variants - Chocolate Cream,

Orange Cream, and Litetime)


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2008 Britannia NutriChoice 5 Grain biscuits launched - Biscuits with the goodness of

5 health Cereals, and sweetened with Natural honey. Britannia Nutrichoice

promised consumers "Bhook Bhagao, Kuch Healthy Khao"

Britannia launched Iron fortified 'Tiger Banana' biscuits, 'Good Day Classic

Cookies', Low Fat Dahi and renovated 'MarieGold'.

2009 Britannia NutriChoice Nature Spice Crackers launched - Your favorite Cream

Crackers, now made even more exciting with the addition of "Sabut" Ajwain

and Jeera spices.

Britannia takes full control of Daily Bread.

Britannia-Fonterra joint venture dairy business restructured. Britannia acquires

entire stake of Fonterra BNZF name changed to Britannia Dairy Pvt. Ltd.

Recognizing the changing global trends & health benefits of removing transfats,

Britannia is the first Bakery brand in India to remove transfats from its products.

Wadia Group acquired stake holdings from Group Danone and becomes the

single largest shareholder in BIL.


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2010iii. Britannia NutriChoice launches a New Year pack - the Health Starter Kit. Created

for everyone who makes New Year resolutions and doesnt follow through. The

Health Starter Kit contains 1 pack each of NutriChoice Hi-Fiber Digestive,NutriChoice 5 Grain, NutriChoice Nature Spice Cracker bundled together with a

Fit Sip Sipper and a fitness chart. All this only for Rs 100.

iv. Tiger enters the Cookies category, with the launch of Krunch Cookies. These

cookies are not only high on delight but also high on energy and have been

created keeping in mind the needs of today's kids, These delightful cookies

come in two exciting variants - Fruit & Nut and Chocochips and at an

affordable price point of just Rs 5.


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BRITANNIA BISCUITS PRODUCTS

Tiger Banana

Britannia is committed to help secure every child's right to

Growth & Development through good food everyday.

Purposefully taking forward the credo of 'Eat Healthy, Think

Better', we have launched a new variant under our power brand

TIGER - TIGER BANANA - power packed withIRON ZOR &

and with the delightful taste of banana.

IRON ZOR helps make mind sharper and body stronger. A Rs.4 pack has as much IRON

ZOR as that in 1 kg of Banana.

R&D in Britannia has spent considerable time to develop this nutritious and delightful

snack for children.

Britannia Tiger Bananapacked withIRON ZOR and goodness of Banana is accessible to

all, being available in convenient packs priced at Rs.2, Rs.4 and Rs.10.

NutriChoice SugarOut

Sounds like yesterday when people commented that healthy foods meant "compromising on

the taste." NutriChoice SugarOut is the most novel product range to have been introduced in

the market. The product is not just sweet but tastes great, and yet contains no added sugar.

This is because NutriChoice SugarOut is sweetened with "Sucralose," derived from sugar,

which provides the same sweetness as any other biscuit, without the added calories of sugar.

This range is available in 3 delicious variants namely Litetime, Chocolate cream, and

Orange cream, targeted towards all health sensitive people. It is also relevant for


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consumers with sugar related ailments.

We are sure that you will be pleasantly delighted with its great taste and equally surprised to

know that it has no added sugar

Don't be taken for a ride when you read "Sugar Free" label on many biscuit packs marketed

in India or abroad. Even with 100% no-added sugar, wheat-cereals in biscuits have their

own natural sugar content. Britannia has chosen to represent these biscuits with "No Added

Sugar" claim, as there is no added sugar in the processing of NutriChoice SugarOut.

Britannia 50-50 Pepper Chakkar

The launch of the latest 50-50 variant left everybody guessing

"What it eez?" From TV ads, radio, outdoor and in-store display

materials to events, a website and SMS and email blasts,

traditional and new media were blended synergistically to create excitement and curiosity

about the unique taste of the biscuit. The tangy and distinctive pepper flavoured biscuit,

that's thin and crispy and more like a snack, caught the imagination of a younger audience

craving something to nibble on. The 50-50 Pepper Chakkar launch is truly a case of

leveraging the marketing mix to best advantage.

NutriChoice Digestive Biscuit

Nothing can be more difficult than making small efforts in our

daily life towards healthy and active living. 24/7 we are

engrossed in our busy schedules; skipping meals, missing walks,

along with inadequate sleep and


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frequently eating-out, all take a heavy toll on our health.

At least with the new and improvedNutriChoice Digestive Biscuit, we have one less thing

to worry about. Made with 50% whole-wheat and packed with added fibre (10% of our

daily dietary needs), these delightfully tasty biscuits are amongst your healthiest bites of the

day.

In your next visit to a shop just look out for its Golden-green international carton pack.

Try one and you'll know that you've made one smart choice - NutriChoice.

Treat Fruit Rollz

All kids who have relished the yummy creamy treasures of Britannia Treat in exciting

flavors, have yet another reason to celebrate! Britannia Treat launches the amazingly

yummy Treat Fruit Rollz!! These tasty soft rolls are filled with real fruits and provide a

healthy yet mouth-watering treat to the kids. Fruit Rollz comes

in four masti fruit flavours - Juicy Apple, Strawberry Surprise,

Tangy Orange and Delicious Dates!

Want to know a little secret? They make the best tiffin treats! So

during snack time what better than to munch on the delicious

and healthy Fruit Rollz and discover the yummy fruit flavor from within the shells. Keeping

up with Britannia's platform of 'taste bhi, health bhi', Fruit Rollz is indeed a yummy

snacking option for kids, while keeping the Moms assured about the goodness provided by

the fruit filling.


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Tiger, launched in 1997, became the largest brand in Britannia's portfolio in the very first

year of its launch and continues to be so till today. Tiger has grown from strength to

strength and the re-invigoration in June 2005 and more recently, in Apr 2008 has further

helped bolster its growth in the highly competitive glucose biscuit category.

Tiger is a Glucose biscuit, which comes with the added goodness of wheat and milk. It is

for modern mothers who play an enabling role for their children to compete in today's world

and thus want the best. Now Tiger Glucose has been fortified with "Iron Zor" with an

attempt towards addressing the Iron Deficiency crisis the children of India face.

Over the years, Tiger has become the mass-market face of Britannia symbolising fun and

energy in both urban and rural India, and transcending glucose biscuits.

Tiger Coconut : Delicious Coconut Flavoured Energy Biscuits, launched in 2001

Tiger Creams : Was Introduced in 2002 at just Rs 5 per pack. Tiger Cream is now

available in Orange, Elaichi, Chocolate, Pineapple, Strawberry and Butterscotch flavours,

and promises to bring more fun and more energy to children across the country.

Chota Tiger : Is an extension of brand Tiger launched nationally in May, 2007. It is mini

sized poppable glucose biscuit with coloured sugar sprinkling. It comes in two variants:

Milk Sparkies and Choco Sparkies


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Tiger Banana : Britannia is committed to help secure every child's right to Growth &

Development through good food everyday. Purposefully taking forward the credo of 'Eat

Healthy, Think Better ', we have launched a new variant under our power brand TIGER -

TIGER BANANA - power packed with IRON ZOR & and with the delightful taste of

banana.

IRON ZORhelps make mind sharper and body stronger. A Rs.4 pack has as much IRON

ZORas that in 1 kg of Banana.

R&D in Britannia has spent considerable time to develop this nutritious and delightful

snack for children.

Britannia Tiger Banana packed with IRON ZORand goodness of Banana is accessible to

all, being available in convenient packs priced at Rs.2, Rs.4 and Rs.10.


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Britannia Good Day was launched in 1986 in two delectable avatars - Good Day Cashew

and Butter. Over the years, new variants were introduced - Good Day Pista Badam in 1989,

Good Day Chocochips in 2000 and Good Day Choconut in 2004.

This rich biscuit enjoys a fan following of consumers across all ages, loyal to the brand

promise of a great taste evident from the visibly abundant ingredients. Good Day is amongst

the fastest growing brands in Britannia's portfolio and is today the market leader with

almost 2/3 share of the market. The brand is synonymous with everyday treats that infuse

happiness into people's daily lives.

After two decades of magnificent success; it was time to give the nation yet another reason

to have a good day. Abundance, goodness, indulgence and now unrestrained joy - that is the

message of this new campaign.

The new TT ad is the uncontrollable expression of the ticket collector's happiness and joy

that is stimulated by consumption of the cookie, that spreads cheer amongst the people

around him creating an atmosphere of shared joy that's unorchestrated and straight from the

heart. The celebration was taken to the IPL as Good day cheered along with a million


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cricket fans in the stadiums, each screaming and proclaiming "Ho gaya re Good Day". The

dazzling brilliance of this endeavour, the contagious rhythm needs to be lived and spread

through the nation, making 'Iska toh ho Gaya Re Good Day' a part of the common lingo

and a way of life.

Good Day truly believes laughter and happiness are infectious, it transcends race, caste

creed unifying humanity in an inclusive emotion.

The brand perseveres to infuse cheer, hearten the nation and enliven lives. With its rightful

place on the front page of The Times of India, Good Day gifts the nation a priceless

treasure, that of spreading JOY!

With a brand name like 50-50, can the product be anything but fun? Launched in 1993, 50-

50 belongs to the family of crackers and is considered the "very very tasty tasty" snack.

Britannia 50-50 is the leader in its category with more than one-third of market share. The

versatile and youthful brand constantly aims to provide a novel and exciting taste

experience to the consumer. As a result, in 2001, the delicious Maska Chaska was launched

as a variant of the original brand and became an instant success.


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Britannia's oldest brand enjoys a heritage that spans the last 50 years - and going strong. In a

market swamped with me-too products and where even the name 'Marie' has become

generic, Britannia Marie Gold has maintained its stronghold. Today, the ever-popular Marie

Gold is synonymous with the 'Tea Time Biscuit'. Its taste, crispiness and lightness make it a

must for every tea break. It is the #1 brand in its category by a long shot.

As a move to consolidate all the individual Cream Treat offerings under a single umbrella,

Britannia launched Treat in 2002. Treat has a range of tasty delights for all kids with

yummy creamy treasures within the biscuit shells. The kids have always relished unraveling

the irresistibly delicious creams hidden inside the biscuit Britannia Treat offers a wide


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variety of flavors, such as the Elaichi, the Fruit Flavored Creams such as Orange, Pineapple,

Mango, and Strawberry, the Jam Filled Centers under the Jim Jam range, and the Duet

Range (biscuits with two flavours of cream between three layers of biscuit) comprising

Strawberry Vanilla and Duet Strawberry Chocolate.

Britannia Treat has now launched yet another mouth watering delight under its umbrella.

The delicious Fruit Rollz take the Treat brand beyond the cream biscuits and provides yet

another lip smacking delight to its consumers!

Fruit Rollz are soft rolls filled with the goodness of real fruits, and provide a healthy yet

scrumptious treat to our 'loveable devils' Treat also introduced its naughty and adorable

brand mascot FUNTOOSH whose primary occupation is mischief! FUNTOOSH is the guy

who will pull off any trick to make sure he gets to eat his Britannia Treat!

For all you kids who have relished the yummy treasures of Britannia Treat in exciting

flavors, look out for yet another reason to celebrate!

Britannia Treat launches a new and exciting combination of chocolate and caramel in a

single bar - TREAT CHOCO GELO. This unique and never before product is guaranteed to

double the masti and double the fun that you have with Treat.

Treat Choco Gelo has been launched nationally in August, 2007 and is available at an

attractive price of just Rs.5/-

So go ahead, open this delicious pack, indulge yourself with Treat Choco Gelo and enjoy

Yummy Chocolate and Gooey Caramelfor "Double Masti ka Double Dose"


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Kids may dislike drinking milk, but they love Britannia Milk Bikis! Milk Bikis has been

trusted by mothers as a source of growth energy of milk and their loyalty to the brand has

made it an integral part of their children's nutrition regimen.

In 1996, Milk Bikis launched a variant called Milk Cream. These round biscuits come with

smiley faces and are full of milk cream that makes them very popular with children. Milk

Cream also promoted the idea of 'eating milk' in a yummy way, which makes mothers

happy as well.

To keep pace with the demands of the new generation and to bring milk nutrition to the

masses in a delightful form, Milk Bikis, went one step further in the last quarter of 2006 in

providing not just energy but developmental fuel for children. With a unique and attractive

honeycomb design and an enhanced product experience, the new biscuit is now fortified

with SMART NUTRIENTS 4 vital vitamins, iron and iodine, proven to aid mental and

physical development in growing kids.


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RESEARCH METHODOLOGY


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No work can be completed without the research methodology. Research methodology is an

important tool which provides a technique to conduct the study efficiently and effectively.

Research methodology is a way to systematically solve the research problem. It may be

understood as a science of studying how research is done scientifically.

Research design: - research design is the plan, structure and strategy of investigation.

Research design of the project will be descriptive research.

Exploratory research is often the initial step in a series of studies designed to supply

information for decision making. The purpose of this research is to explore the potential

problem and opportunities present for the decision situation.

The sample size of the research was 50 employees.

The source of information was the primary data which is collected through the survey of 50

employees of Britannia India Ltd.

The secondary data like books, company annual reports, journals, and websites were

accessed to increase the knowledge regarding the topic of study.

Tabulation and graphical representation were also used for data analysis.

RESEARCH METHODOLOGY USED

Area Covered : Britannia India Ltd.

Sampling Technique : Simple random sampling

Sample Size : 50 employees

Research Design : descriptive research design

Data Collection : (a) Through Questionnaire

(b) Personal Observation

Types of Data : Primary & secondary both


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Condition of work environment-:

Safety-: These are three types of securities at BRITANNIA INDIA LTD. plant.

i. CISE (Central Industry Security Force) appointed by Government.

ii. BRITANNIA INDIA LTD. Security.

iii. Security on contract basic.


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a. There is a sanitation department (under administration department) which takes care

of the cleanliness of work place. They take care of sanitation and take care of the

cleaning and dusting.

b. Estate Office and Horticulture department take care of the various functions. Such as

house keeping, up keeping of premises Compound wall, lawn, gardens and so

forth passage and doors with washing etc. But there are separate department and do

their works according to the nature of job.

c. Sanitation and Cleanliness -:

There is proper attention is paid the sanitation and cleanliness of working place like

rooms, galleries and toilets and stores, furnitures computers and other instrument.

Proper attention is paid tot remove accumulation of dust (and refuse) and is removed

daily by sweeping or by other effective means.

d. Ventilation -:

Ventilation is so necessary for the circulation of fresh air. There is provision for

adequate ventilation in BRITANNIA INDIA LTD..

Work mens Safety Measures-:

At BRITANNIA INDIA LTD. there is proper maintenance of machines and tools

used

To provide protection against dangerous fumes and gases ( which can be used up to

35 minutes) workers are provided with breathing apparatus, safety helmet, car plugs

or muffs, goggles, dust mask, hand gloves to avoid any sort inhalation. Further there

is a huge vacuum cleaner and height rotation fans to remove accumulated dust from

workshop or from clothes of workers respectively.

For the employee working in Ammonia Plant, Ammonia suit is provided to protect


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them.

Detectors are there in the plant to detect leakage of Ammonia and Hydrogen.

Pressure relieve valves are there to relieve excess pressure from any machinery.

BRITANNIA INDIA LTD. has trained male workers for examination of the

machineries. Further the employees are not allowed to wear loose clothing and are

instructed to wear shoes while working.

In BRITANNIA INDIA LTD. no employees or any other person is not allowed to

work at dangerous machines unless they are fully trained under adequate supervision

and there is no women worker in plants.

In BRITANNIA INDIA LTD. proper attention is paid to fencing of machines.

There is safeguard (pull guards, coupling guards etc) an every moving part of a

prime mover, every part of electric generator or motors, rotators, converters and every

dangerous part of any other machinery.

Information or Communication-:

There are so many notice boards at necessary places. Pictures and Posters are

pasted for the information throughout the plant and in township as well.

There communication channels are very fast and each and every person is

connected with other via telephone inside the plants control rooms.

Working Hours-:

In BRITANNIA INDIA LTD., the daily working hours (in general shifts) are

from 8:15 to 17:30, the lunch time is from 12:30 to 13:15 on Saturday the working hours

from 5:15 to 12:30 only. Thus no workers work more than 48 hours in a week.


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Shifts-:

In BRITANNIA INDIA LTD. there are four shifts in which workers are working the

timing of the shifts are as follow-:

Shift A : 6:00 to 14:00

Shift B : 14:00 to 22:00

Shift C : 22:00 to 17:30

In BRITANNIA INDIA LTD. there is provision for intervals for rest of about 30

minutes. They can also take occasional break if required.

Extra Wages for Overtime-:

In BRITANNIA INDIA LTD. workers are paid for overtime, by paying twice the

existing rate of wages. The officers are given compensatory off for working overtime.

Conveniences Urinals and Lavatories -:

Sufficient lavatories and Urinals accommodation (separate for male and female

workers) of prescribed type and conveniently situated and accessible to workers at

all time while they are at factory.

There are bathrooms, waste disposal baskets and spittoons, washbasins in sufficient

numbers at convenient places which are maintained in a clean and hygienic

condition.

Drinking Water-:

BRITANNIA INDIA LTD. provide the sufficient number of water coolers at

different places in the plants.

Canteen-:

There is very large size canteen situated at main gate of the factory. It provides tea, snacks,

lunch and meals at very reasonable rate to the employees.

There are shelters, class rooms, restrooms, reading rooms.


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There is library (both at the plant and in the township) for the employee.

Fire Section has been provided with fire fighting tenders rapid intervention vehicles.

Fireproof clothings personal protective equipments explosive meters.

Safely belts.

Air breathing apparatus etc.

Worker Healthy Services-:

1- Dispensary-:

There is proper arrangement of a dispensary at factory area. They can start first aid

treatment of the injured worker. The medicines, the bandages etc, are provided to

the dispensary by BRITANNIA INDIA LTD..

2- Health Center/Hospital -:

In BRITANNIA INDIA LTD. there is a hospital in the township to take of the

employees and their families too.

There are three doctors

One Physicians

One Lady Doctor and One Child Specialist

Beside there are 5 nurses, 2 Aayas, One Sweeper, One Administrative Assistant and

One Pathology Technician.

3- Emergency aid/First aid appliances -:

There are well equipped first aid boxes readily available during all working hours

at all the plants and offices respectively

4-Ambulance-:


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BRITANNIA INDIA LTD. provide four Ambulances to their employees for

emergency period.

Employment follow up-:

In BRITANNIA INDIA LTD. progress of the employee Problems with regard to workload,

Supervisors and colleagues in Taken care by P & A Department via grievance handling etc.

Economic Services- :

In BRITANNIA INDIA LTD. there, are suitable, welfare schemes regarding health

insurance, rewards and incentives, and gratuity and pension, workmens compensation for

injury, family assistance in times of need, profit and bonus sharing schemes etc.

Labour-management participation- :

The participative management is encouraged by formation and working of various

committees like workers committees, safety committee, canteen committee etc.

Workers Education-:

In BRITANNIA INDIA LTD. stress is given to enhance the workers education this is done

via reading room library, social education, seminars, factory news review, magazines for

workers education and knowledge.

Washing facility-:

In BRITANNIA INDIA LTD. there is adequate and suitable facilities for washing for the

use of the workers employed there in. They are kept clean and hygienic.

Fire and Safety-: A well equipped, fire , and safety section has been in addition to various

built in safety features of plan and technology.

To include safety habit in each employee various safety seminars, training and competitions

are organized from time to time.

Labour Welfare Officer-:

Schedule of the act provides that in Every factory where in 500 or more workers are


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ordinarily employed, The employer shall appoint at least one welfare officer. The officer is

expected to act as an advisor, counselor, mediator and Liaoning.Officer between the

management and the labour specifically his/her duties include the following:

For the same purpose BRITANNIA INDIA LTD. has appointed a welfare officer Mr.

Jeetendra Bhardwaj who acts as an advisor, counselor, mediator and Liaoning Officer

between the management and the lobour.

1. Supervision of safety, healthy and welfare programs-:

(i) Like housing, recreation and sanitation services.

(ii)Working of joints committees.

(iii)Grant of leave with wages.

(iv)Redressed of workers grievances.

2. Counseling workers in-:

(i) Personal and family problems.

(ii)Adjustment to their work environment.

(iii)Understanding their rights and privileges.

3. Advising management in matters of-:

(i) Formulating welfare policies.

(ii) Apprenticeship training programmers.

(iii)Complying with statutory obligation to workers.

(iv) Developing fringe benefits.

(v) Workers education.

4. Liaoning with workers so that they may-:

(i) Appreciate the need for harmonious industrial relations in the plant;

(ii) Resolve disputes, If any;

(iii) Understand the limitations under which they operate.


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(iv) Interpret company policies correctly.

5. Liaoning with the management so as to apprise the latter about workers viewpoints on

organizational matters.

CONTRIBUTORY PROVIDENT FUND AND FAMILY PENSION SCHEME

Provident fund 12% of basic salary and D.A and out of this provident fund

contribution 1.166% is transferred to PE Scheme.

Washing Allowance-:

The employees who are supplied with protective clothing /uniform are granted and

washing allowance on the percentage basis.

For officers washing allowance percentage is 3% on the basic on the basic

salary.

For the employees washing allowance percentage are 4% of the basic salary.

REIMBURSEMENT OF FIXED LOCAL TRAVELLING EXPENSES

The FLTE fixed by the management is on percentage basis of the basic payment

of 18%.

Salary Range for Officer

GRADE OLD SCALE REVISED PAY SCALE

B 25750-650-30950 75000-117750

B1 23750-600-28550 65000-102000

C 22500-600-27300 60000-94200

C1 21500-600-26300 55000-74750

D 20000-500-25000 51500-74050

E 18500-450-23900 43200-69200

F 17500-400-22300 38000-66500

F1 16000-400-20800 35000-61250


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G 14500-350-18700 32000-56000

G1 13500-350-18050 29000-50750

G2 10750-300-16750 23000-40250

H1 9100-250-14600 20000-35000

SALARY RANGE FOR EMPLOYEES/WORKMEN

GRADE OLD SCALE REVISED PAY SCALE

H2 8200-220-12380 18500-32500

I 7600-210-11500 17000-29750

J 7100-175-10425 16000-28000

J1 6600-150-9450 15000-26250

K 6400-130-8870 14500-25500

L 6050-110-8360 13800-22200

L1 5650-100-7750 12800-20600

M 5300-90-7190 12000-19200

N 4300-80-6580 11000-17600

O 4100-70-5570 9500-15300

P 3300-50-4100 7500-12100

Q 2500-40-3140 5700-9300

R 1800-30-2280 4100-6700

Dearness Allowance-:

100% DA neutralization will be applicable to all employees of BRITANNIA INDIA LTD.

w.e.f. 01/01/2007. Thus DA as on 01/01/2007 will become zero with link point of All India

Consumer Price Index (AICP) 2001=100, which were 126.33 as on 01/01/2007. The DA


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payable w.e.f 1st January 2007 to 30/09/2009 shall be as per table given below. The

payment of DA shall be reviewed quarterly as per the existing procedure

Quarter Per% of Basic Pay Payable as Dearness

allowance

01.01.2007-31.03.2007 0

01.04.2007-30.06.2007 0.8

01.07.2007-30.09.2007 1.3

01.10.2007-31.12.2007 4.2

01.01.2008-30.06.2008 5.8

01.07.2008-30.09.2008 6.3

1.10.2008-31.12.2008 9.2

01.01.2009-31.03.2009 12.9

01.04.2009-30.06.2009 16.6

Fixation of Pay

The pre revised Basic pay+ personal pay drawn by employees as on 31/12/2006+ DA @

78.2% of pre revised basic for the purpose of fitment will be aggregated fitment benefit @

30% on pre-revised basic+78.2 DA should be added to fix revised basic pay.

Annul Increments

Annul Increments will be admissible up-to 3% of progressive basic pay and rounded

off to next multiple of Rs.

The dates of annul increment of workmen will not be altered while switching over to

the revised scales.

In respect of workmen annul date of increment falls on 01/01/2007 the January 2007

increment will be allowed to them in the revised pay scale up to 3% of revised basic

pay.


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Grant of annul increment will be governed by the rules of society amended from

time to time.

Stay nation increment at maximum of 3% of basic pay will be admissible once in

two years provided the performance of the employees is at least very good for those

two years.

Other Allowance

Other allowances will be limited to 32% of basic pay

Washing allowances

Education allowances

Reimbursement of expenses for newspaper and periodicals.

Canteen subsidy or tax exempts meal vouchers.

Transport allowance

Conveyance allowance etc.

House rent allowance

House rent allowance will be paid w.e.f 01/01/2007 on revised Basic pay as per rates given

here

Classification of Cities and Towns Rate of HRA

Chennai, Delhi, Kolkata, Mumbai and 30 % of Basic Pay

Bangalore

All state capitals Ahmadabad, Kanpur, 25 % of Basic Pay

Nagpur, Surat, Chandigarh, Cochin

All other place !5 % of Basic Pay

With effect from 01/04/09 minimum rate of HRA shall be @ 20% of revised Basic Pay.


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Cash Handling Allowance

Cash handling allowance shall be revised as under w.e.f 01/01/07

Amount of Monthly Cash based Rate per Month

Up-to Rs. 50000 Rs. 150

Over Rs. 50000 & upto Rs. 500000 Rs. 300

Over Rs. 500000 & upto Rs. 750000 Rs.500

Over Rs. 750000 Rs.750

Cash Handling will not be treated as part of wages. It will be payable so long a person

handling cash.

Shift Allowance

Shift Allowance Rs. per Day

Morning 75

Evening 75

Night 150

Hill/ Remote area Allowance

There will be no change in the present rate of hill/ Remote allowance.

Allowance for Long Working Hours

With effect from 01/01/2007 allowance for longer working hours to all workmen who are

posted in plants and are required to work for 48 hours in a week will be paid @ 5% of initial

of pay of respective scale of pay.

PF Trust-: BRITANNIA INDIA LTD. is managing BRITANNIA INDIA LTD. PF Trust

for the welfare of their employees. PF is given from 12% for employees side and 12% from

employer side and 85 interest is also given for it.


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Various social securities run in BRITANNIA INDIA LTD.-:

Group personal accident insurance.

Personal life insurance.

Group gratuity, insurance scheme (If Death happen at 40 years).

BRITANNIA INDIA LTD. has own Benevolent trust for welfare of its employees. It

got post retirement medical assistance scheme BRITANNIA INDIA LTD. is

contributing its premium of its employees.


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TRANSPORT SUBSIDY FOR SCHOOL/ COLLEGE GOING CHILDREN

Employees, whose sons / daughters are studying in school/college and not avail

BRITANNIA INDIA LTD.s transport for attending school/college, are granted Transport


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subsidy on the percentage of basic salary.

For Officers Transport subsidy 3%.

For the employees Transport subsidy 4%.

TUITION FEES-:

Tuition fees in respect to school/college going children of the employees and

officers are 4% on their basic salary bases.

CONVEYANCE SUBSIDY-:

Those who are staying beyond radius of 5kms from their work place and have not

been provided with BRITANNIA INDIA LTD.s transport either free or on subsides rate as

well as are not in receipt to local travelling expenses, are paid a conveyance subsidy of

Rs.30 per month.

INCENTIVE FOR FAMILY PLANNING OPERATION-:

Over and above the incentive given by State/Central/Local Self Government

BRITANNIA INDIA LTD. also extends the following incentive to the employees

who undergo Family Planning Operation.

INCENTIVE-:

If sterilization operation is done after two Rs.1, 500 living children.

If sterilization operation is done after three Rs.1, 125 living children.

All expenses on account of the sterilization operation are borne by the management.

SPECIAL CASUAL LEAVE-:


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6 days causal leave in case of sterilization operation under gone by the male

employees

14 days special casual leave in case of sterilization operation under gone by the

female employees.

BRITANNIA INDIA LTD. TOWNSHIP-:

BRITANNIA INDIA LTD. Township spread over an area of 500 acres having 1085 houses

in township. The township is situated on Bareilly-Aonla road in front of BRITANNIA

INDIA LTD. plant.

It provides all modern facilities, amenities and recreational aspects to all the employees

residing in the township.

The township has been setup like planned city. The houses are built up in a row and

it is built up in a same design. Neat and clean and well-maintained C.C. Road is spread in

all townships. Green lawns and trees are grown among the houses and houses.

There are some other facilities are provided too like-:

Parks-: There are so many small parks with green grass, trees, beautiful flowers

and some rides.

Shopping Centre-: There are shopping complex where we can get each every daily

use items. The shopping centers are divided into so many shops like provision store,

medical store, readymade garment store, restaurants etc.

Hospital-: It has been well defined previously that hospitals with good doctors are

situated in township.

Recreation clubs are there


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TV community center is there.

Open Air Theater.

A big size swimming pool and stadium.

A big beautiful temple is there.

School-: There is one central and play-school for the children of the employees.

Waste disposal-:

The effluents from various plants undergo extensive treatment in lagoons from where they

are used for irrigation of the green belt.

The logons areas have become natural habitat for the migratory birds during winter season

and excel as any picnic resort.

Community Development-:

BRITANNIA INDIA LTD. being an institution is committed to work for the improvement

of the socio economic conditions of rural population around the plant.

Aonla unit has adopted several villages under its village Development scheme.

Hand pumps, road construction, school building amenities have been provided in the

surrounding villages. Medical camps, free distribution of medicines, polio and

diphtheria vaccines, Family planning and social marketing are the few activities

undertaken in these villages.

Subah ladies club of township also plays an active role in Social welfare by running

an education centre for poor people.

Farmers service centre has been established in village Sainda near Aonla unit which

provide fertilizers, pesticides and seeds to the farmers.


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For the same purpose a project Strengthen Reproductive Health and family

Planning Services in Alampur Zafrabad Block of Bareilly District is being

implemented by BRITANNIA INDIA LTD. Jan Kalyan Samiti. It is funded by

USAID - India and BRITANNIA INDIA LTD. Aonla named SIFPSA.

BRITANNIA INDIA LTD. Conveyance Advance Rules

Loan has been granted to the employees of BRITANNIA INDIA LTD. after confirmation.

The condition for the same is as follow:

House Building Loan (HBL)

2. The advance is granted to employees of BRITANNIA INDIA LTD. who have regularly

been appointed to the service of BRITANNIA INDIA LTD. and have completed three

Years of service.

Motor Cars Motor cycle/scooter Auto

Vehicle(moped) of

less than 1 HP

Bicycle

Amount of

Advance

Actual cost are

90% cost of

maruti 800

cc(ordinary)whic

hever is less

limited to Rs.

1,80,000.

Rs. 40,000 for motor

cycle & Rs. 30,000

for scooter or 24

months basic pay or

anticipated cost of

motor cycle &

scooter whichever isleast.

Rs. 20,000 or 10

months basic pay or

anticipated cost of

auto vehicle

(moped), whichever

is least.

Rs. 3,000 or

actual cost of

the bicycle

whichever is

least.

Entitlement Employees in

grade G1 and

above

Employees in grade

L1 and above

Employees in grade

N and above

Employees in

grade N and

above

Period of

Recovery

108 equal

monthly

installments.

72 equal monthly

installments.

60 equal monthly

installments.

30 equal

monthly

installments.


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2. HBL may be granted for:

a) Purchase of Plot / Land.

b) To buy Flats.

c) For construction of house.

d) For maintenance.

3. The maximum amount of loan granted should not exceed Rs. 5,00,000.

4. The quantum of loan will be such that carry home pay after Deduction of loan installation

shall not be less than 50% of Gross Salary or Rs.4000 (Whoever is less).

Medical Benefits

1) An employee of BRITANNIA INDIA LTD. is in respect of any ailment, disease, injury

or disability, befalling him or any dependent number of his family be eligible for

reimbursement or medical expenses, subject to such Limits :-

i) Fees paid by him to an Authorized Medical Attendant for Consolation (at his clinic or at

employees residence).

ii) Fees paid to injection, dressings or minor surgery.

iii) The cost of medicines or Pharmaceuticals necessary for treatment.

iv) The fees paid for pathological, bacteriological, radiological or other examination.

2). The reimbursement shall not exceed the annual ceiling as under.

Number of family members (Including

the employee himself)

Ceiling for routine medical Treatment

(per annum)

For 2 family members. Rs. 2250/-


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For 3 family members above Rs. 4500/-

Transport

BRITANNIA INDIA LTD. provides Transport facilities to all its employees to move from

one place to another so that they can work more efficiently.

There are three categories of Vehicles:

a) Buses.

b) Light Vehicle.

c) BRITANNIA INDIA LTD. Vehicle.

1) Buses-: A total number of buses is 13 (on contract basis). Out of which 12 buses are used

to carry main and material from BRITANNIA INDIA LTD. Township to Bareilly and Vice

Versa.

These buses are use for three purposes:

a) Shift

b) Marketing

c) Schools buses

Out of 13 buses one bus is used for traveling between township to Delhi and Vice-versa

(This bus runs on alternate days i.e. on Monday, Wednesday & Friday.

2) BRITANNIA INDIA LTD. Vehicle

BRITANNIA INDIA LTD. also owns a certain numbers of Vehicles itself. These are as

Follows:

Swaraj Mazda - 1


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Truck - 2

Minibus - 1

Van - 3

Jeep - 2

Ambulance - 4

BRITANNIA INDIA LTD. company cars are allotted to JGM and above grade


65/94

DATA ANALYSIS & INTERPRETATION

Q. Is BRITANNIA INDIA LTD. providing you drinking water facility?


66/94

86

14

0

10

20

30

40

50

6070

80

90

Yes No

Drinking water facility

Interpretation:

BRITANNIA INDIA LTD. has proper arrangement of drinking water facility. BRITANNIA

INDIA LTD. arrange clean and safe drinking water for every department of BRITANNIA

INDIA LTD.

Q. Is the plant providing you washing facilities?


67/94

90

10

0

10

20

30

40

50

6070

80

90

Yes No

Washing Facilities

Interpretation:

All employees of BRITANNIA INDIA LTD. are satisfied for the washing facilities.

BRITANNIA INDIA LTD. provide washing subsidy for all employees of plant.

Q. Is there any health check-up center or hospital?


68/94

0

10

20

30

40

50

60

70

80

90

100

Yes No

Health check-

up/Hospital

Interpretation:

BRITANNIA INDIA LTD. arrange health check-up center/ Hospital in BRITANNIA

INDIA LTD. Township. In hospital all necessary facilities for general and emergency.

Q. Are you satisfied with the health facilities of BRITANNIA INDIA LTD.?


69/94

40

54

6

0

10

20

30

40

50

60

Fully

satisfied

Partially

satisfied

Un-

satisfied

Health Facility

Interpretation:

BRITANNIA INDIA LTD. provide health facilities for the employees. But all employees

are not fully satisfied for the health facilities of BRITANNIA INDIA LTD..

Q. Is the plant providing you canteen facility properly?


70/94

56

24

10

0

10

20

30

40

50

60

Fullysatisfied Partiallysatisfied Un-satisfied

Canteen Facility

Interpretation:

BRITANNIA INDIA LTD. canteen facilities are not properly arranged. Some change is

required for canteen facilities.

Q. Are the medical benefits satisfactory?


71/94

100

0 00

10

20

30

40

50

60

70

80

90

100

Fully agree Partially agree Disagree

Medical benefits

Interpretation:

All employees are fully agreed for medical benefits. BRITANNIA INDIA LTD. give

various type of benefits of medical facility.

Q. Are you satisfied with working hours and working shifts at BRITANNIA INDIA LTD.?


72/94

76

168

0

10

20

30

40

50

60

70

80

Fully

satisfied

Partially

satisfied

Un-

satisfied

Working hours &Shifts

Interpretation:

Approximately BRITANNIA INDIA LTD. employees are satisfied for the working hours

and working shifts of Unit.

\

Q. Should any change required in working hours and working shifts?


73/94

0

10

20

30

40

50

60

Fully agree Partially

agree

Disagree

Change in working

hours & shifts

Interpretation:

Employees think that no change is required in working hours and working shifts of

BRITANNIA INDIA LTD.

Q. Does BRITANNIA INDIA LTD. A run new employees welfare schemes time to time?


74/94

40

60

00

10

20

30

40

50

60


agree

Disagree

Employees welfare

schemes

Interpretation:

All employees are not fully agreed for that BRITANNIA INDIA LTD. run new employees

welfare schemes time to time.

Q. Should the plant provide education to the workers?


75/94

70

20

10

0

10

20

30

40

50

60

70

Fully agree Partially agree Disagree

Education to the

workers

Interpretation:

All employees think that education is most important part of any organization, so all

employees feel that all important education should provide for related employees.

Q. Are you satisfied with providing provision for leave?


76/94

100

0 0

0

10

20

30

40

50

60

70

8090

100


agree

Disagree

Provision for leave

Interpretation:

All employees of BRITANNIA INDIA LTD. are satisfied for the provision for leave.

Employees said that all leave are beneficial for employees health and other necessary time.

Q. Are you satisfied with present wages and salary structure?


77/94

42

58

00

10

20

30

40

50

60

Fully

satisfied

Partially

satisfied

Un-

satisfied

Wages and Salary

Interpretation:

Some change is required for present wages and salary structure. But Employees think that

six pay scales are satisfied for employees desire.

Q. Are you satisfied with provision of provident fund?


78/94

92

8

00

1020

3040

50

6070

8090

100

Fully

satisfied

Partially

satisfied

Un-

satisfied

Provident Fund

Interpretation:

Approximately employees are satisfied with the provision fund.

Q. Are you satisfied with the pension scheme in BRITANNIA INDIA LTD.?


79/94

78

22

00

10

20

30

40

50

60

70

80


agree

Disagree

Pension Scheme

Interpretation:

Employees said that BRITANNIA INDIA LTD. pension scheme for employees is vary

satisfactory, because it is a major welfare of any organization.

Q. Is the plant providing loan facility for car, buying any plot etc satisfactory or not?


80/94

70

30

00

10

20

30

40

50

60

70

Fully

satisfied

Partially

satisfied

Un-

satisfied

Lone Facilities

Interpretation:

BRITANNIA INDIA LTD. provide lone facility for car, buying any plot etc, it is a good

welfare for employees point of view. It support financially for its employees.

Q. Is the housing, road and lighting facility satisfactory?


81/94

80

16

40

10

20

30

40

50

60

70

80

Fully

satisfied

Partially

satisfied

Un-

satisfied

Housing, road andlighting facilities

Interpretation:

BRITANNIA INDIA LTD. provide proper housing, road and lighting facilities for its

employees. All employees are satisfied for these major.

Q. BRITANNIA INDIA LTD. providing entertainment facilities to employees are proper or

not?


82/94

20

70

10

0

10

20

30

40

50

60

70


agree

Disagree

Entertainment facilities

Interpretation:

BRITANNIA INDIA LTD. are providing entertainment facilities to employees, but

employees feel that entertainment facilities are sufficient, some more facilities should

provide for entertainment of employees.

FINDINGS

The majority of population under study is aware of the various welfare schemes being

provided by the organization. BRITANNIA INDIA LTD. provides its employees good


83/94

working conditions so that the employees may remain enthusiastic while discharging their

duties. However some of the employees are not satisfied with the working conditions of

BRITANNIA INDIA LTD. but this may due to lack of environmental acceptance.

The organization schemes and working style is able to make the impact of

belongingness so that the production is going up to mark. This shows that the production of

BRITANNIA INDIA LTD. lies in the fact that BRITANNIA INDIA LTD. cares its

employees as its adopted one. Apart from this the various in-house training programs like

self-motivation, greet gayan, yagan, environment management, fire and safety management

are carried out to enhance the workers education.

The added incentives enables the workers to lead a decent life in the midst of urban

congestion, rising inflation and poor living conditions. In BRITANNIA INDIA LTD. proper

care and attention has been taken for the welfare of employees. All the above factors justify

that the satisfaction shown by the employees of BRITANNIA INDIA LTD. is true and not

superficial. BRITANNIA INDIA LTD. has been doing a great job in recognizing the unique

place of the worker in the society and doing well for retaining and motivating employees.


84/94

CONCLUSION

Employees welfare is a systematic and objective way of increasing the efficiency and

effectiveness of the employees.


85/94

In BRITANNIA INDIA LTD. proper attention and care has been taken for the welfare of

employees and employees here are very satisfied.

BRITANNIA INDIA LTD. started so many welfare schemes for employees. BRITANNIA

INDIA LTD. provides the medical allowance, house and building loans and P.F, children

education etc.

BRITANNIA INDIA LTD. has been doing a great job in recognizing the unique place of

the worker in the society and doing well for him/her in retaining and motivating employees.


86/94

RECOMMENDATIONS

2. Management must ask its employees time to time that what kind of change they

would like to impart in the various welfare facilities being provided by the

organization.

3. The senior officers should make sure that subordinates have the tools to get the job

done for achieving the goals.

4. The people should be made known through proper feedback; how they are doing.

5. Some more facilities should provide in BRITANNIA INDIA LTD. hospital and

hospital facilities should be updated from time to time.

6. More entertainment facilities should arrange by BRITANNIA INDIA LTD.. For it


87/94

take suggestion from the employees, which type of facilities they want.

7. Take feedback from time to time for various matters of employee welfare through

questionnaires and personal opinion for welfare matter, and take serious steps for it.

7. An organization i.e. BRITANNIA INDIA LTD. should promote the education of

workers.

8. Employees should be familiar with the-:

a. Working Condition.

b. Procedure and polices.

c. Career growth rules.


88/94

LIMITATION

The study is limited to sample.

People working there are not interested in filling the questionnaires.

Restricted entry in many of the departments.

It was the tough time to get response from the workers as well as from their family

member.


89/94


90/94

BIBILIOGRAPHY

I have taken the help of many sources which provided me the valuable information about

my project. This information helped me in presenting this report in an effective and efficient

manner.

My valuable source for primary data collection was Questionnaire.

Sources of secondary data-:

BOOKS:

Kothari C.R.; Research Methodology, New Age, New Delhi, 2007.

Wheelen T. L.; Strategic Management, Pearson Education, 2008.

WEBSITES:

www.Britannia India Ltd..nic.in

OTHERS:


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ANNUAL REPORT OF BRITANNIA INDIA LTD.

SERVICES RULES OF BRITANNIA INDIA LTD.


92/94

QUESTIONNAIRE

EMPLOYEE WELFARE FACLITIES IN BRITANNIA INDIA LTD.

Name of Respondent.

House No.

Phone No.

No. of member in family

1) Are you satisfied with transport facility in BRITANNIA INDIA LTD.?

Yes [ ] No [ ]

2) Is BRITANNIA INDIA LTD. providing you drinking water facility?

Yes [ ] No [ ]

3) Is the plant providing you washing facilities?

Yes [ ] No [ ]

4) Is there any health check-up center or hospital?


93/94

Yes [ ] No [ ]

5) Are you satisfied with the health facility of BRITANNIA INDIA LTD.?

Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]

6) Is the plant providing you canteen facility properly?


7) Are the medical benefits satisfactory?

Fully agree [ ] Partially agree [ ] Disagree [ ]

8) Are you satisfied with working hours and working shifts at BRITANNIA INDIA LTD.?


9) Should any change required in working hours and working shifts?


10) Should the plant provide education to the workers?


11) Does BRITANNIA INDIA LTD. run new employees welfare schemes time to time?


12) Are you satisfied with providing provision for leave?

Yes [ ] No [ ]

13) Are you satisfied with present wages and salary structure?


14) Are you satisfied with provision of provident fund?


94/94

Yes [ ] No [ ]

15) Are you satisfied with the pension scheme in BRITANNIA INDIA LTD.?


16) Is the plant providing loan facility for car, buying any plot etc satisfactory or not?


17) Is the housing, road, and lighting facility satisfactory?


18) BRITANNIA INDIA LTD. providing entertainment facilities to employees are proper

or not?


Any suggestion from your side

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study of workers welfare

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