R E S U M ESUBHENDU GHOSH

Career Objective To work in a challenging environment and to keep value adding to the organization which I represent and serve and I would seek a job involving responsibility and utilizing my potential.

Education Qualification

Examination Year of passing Board or University Division

Secondary 2005 W.B.B.S.E 2ndHigher Secondary 2009 W.B.C.H.S.E Pass

Other Qualification

Organization Duration Course Content

Youth Computer Centre 1 Year

DITA (Dos, M.S. Word, M.S. Excel, M.S. Power Point, M.S. Access, FoxPro, Visual

Basic, HTML) IIJT InfoTech Kolkata 2 Year A+, N+, CCNA and MCSA -2003

Professional Experience

IKF Technologies Ltd, Kolkata.

IT Executive February, 2014- Present Resolving hardware as well as networking problems of clients. Installing

operating systems and establishing network services. Monitoring functioning of equipment/ peripherals and making necessary

modifications to ensure system operates in conformance with specifications. Configuring Microsoft outlook. Responsible for providing proper installation, integration and initial

operation of the desktop environment to support the business unit’s needs. Troubleshooting problems pertaining to performance tuning and network

administration. Assisting team for installing, configuring, testing and troubleshooting the

network and application based technical support. Maintaining C-zentrix dialler server. Escalating issues to the vendor or client as required and coordinating with

them to resolve.

Other Responsibilities: Managed and supported hardware and software operations at on site,

including more than 1500 system provided 24/7 service to 1200 employees.

Developed, implement and monitored service level agreements with staff, customers and vendors, ensuring compliance and quick resolution of specific issues.

Personal Details

Father’s Name : Prasanta Kr Ghosh

Permanent Address : Vill: - Nutan Gram, P.O.:- Nandi Gram,

Dist: - Birbhum, State: - West Bengal,

Pin: - 731219

Present Address : 41/1 Ramlal Banerjee Road, P.O.- Baranagar,

Dist. – North 24 Paragana, PIN- 700036

Contact : 7063379797

E-mail ID : ghoshsubhendu1001@gmail.com

Date of Birth : 28 March 1987

Sex : Male

Domicile : West Bengal

Marital Status : Single

Religion : Hinduism

Nationality : Indian

Hobby : Cricket

Language Known : Read, write and speak Bengali

Read, write and speak Hindi

Read and write English.

DeclarationI DECLARE THAT ALL THE FACT & FIGURES FURNISHED ABOVE ARE TRUE TO THE BEST OF MY KNOWLEDGE & BELIEF.

Place: ________________

Signature

Date: ____/_____/______