subject: invitation the nrf retail big show - nyc · subject: invitation the nrf retail big show -...
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IBM Belgium sprl/bvba
Avenue du Bourget 42 Bourgetlaan
B-1130 Brussels
www.ibm.com/be
November 16th, 2015
Subject: Invitation the NRF Retail Big Show - NYC
Dear, We are happy to invite you to join IBM at the National Retail Federation’s annual convention held January 17-20, 2016 in New York City! This flagship industry event offers unparalleled education, networking with 30,000 global attendees, and an enormous EXPO Hall of new technologies and solutions. As a guest of IBM, you’ll hear from and network with industry leaders and your peers in the retail and consumer goods industry. Here are some highlights:
NRF Keynote Sessions: hear from leaders in retail and former US Secretary of State Colin Powell
Innovate! Personalized Store Tour in NYC: discover the most innovating stores of Manhattan through a guided tour customized for our Benelux delegation. We will carefully select the stores this year around four innovation angles: technology, store concept, merchandising and omni-channel user experience.
Peer-to-Peer Roundtables: discuss best practices and trends in your industry with your peers and an expert facilitator. At your request, share experiences from your peers from Belgium, The Netherlands, France, Italy or other countries (on request).
IBM Big !deas Sessions: learn about IBM’s exciting new partnership with the Fung Group and the very latest research-based insights for Retail and Consumer Goods including a proactive, informed 2025 point-of-view. Meet Watson, and explore what cognitive computing can bring to your business.
IBM EXPO Booth: get the live experience of IBM’s cutting-edge retail solutions, guided by a Benelux Retail specialist.
Hot Topics Briefings: learn about a full range of industry topics from experts.
We are happy to offer you either a free entry pass to the EXPO Hall courtesy of IBM, or the opportunity to benefit from our Benelux study tour group booking at NRF at the reduced rate of $1000 for the FULL conference pass, instead of $2,250. The expo pass will give you access to the expo hall, the full pass will also allow you to attend the conferences. While you remain responsible to book your own travel and accommodation, we are proposing some flights and are recommending one of the NRF official hotels proposing a shuttle service to the NRF to select if you wish. This will allow us to stay at the same hotel for an increased networking between your peers and facilitate the logistics. The NYC store tour and the other activities will depart from this hotel.
IBM Belgium sprl/bvba
Avenue du Bourget 42 Bourgetlaan
B-1130 Brussels
www.ibm.com/be
You will find more information on the attached presentation, as well as an enrollment spreadsheet. Please consider to confirm your enrollment rapidly, as the hotel rooms will typically be rapidly booked by NRF participants. If you interested to join, even if you’re not fully sure, please contact me or your IBM representative before end of November for planning purposes so that we can include you in further communication. You should attempt to give us your final confirmation by December 18th, the ultimate dead line being December 24th. Would you know anybody in your organization interested to participate, feel free to forward them this invitation. For any question, do not hesitate to call or email me. Looking forward meeting you,
Vincent Malarme Industry Solutions Distribution Sector Leader [email protected] +32 475 29 42 43
© 2015 IBM Corporation
Retail
Benelux Study Tour @ NRF 2016
© 2015 IBM Corporation2
Retail
Why join IBM at NRF?
The National Retail Federation (NRF) Annual Convention and Expo in considered the peak industry moment for retail. As
the industry’s largest global retail convention, you will be joined by over 30,000 of your peers in retail from 50+ countries.
In an era of digital disruption, retailers must adjust to three major changes in the industry. First: the physical and digital
worlds have merged as people and devices become an intertwined Internet-of-Things. Second: the ability to use data –
collect it, analyze it, act on it – sets successful and unsuccessful retailers apart. Finally: businesses must quickly experiment
to differentiate, and adopt new business models to scale and compete globally.
IBM can help you make adjustments. With our cognitive computing capabilities, you can predict customers’ wants and
aspirations so that you have the right merchandise, service and associates. With the world’s largest digital agency, you can
craft delightful experiences to engage customers and differentiate your brand. With our open, secure cloud and development
environments, you can quickly implement new business models and ecosystems. IBM can bring you all these capabilities so
that you can be the successful retailer of the future.
IBM retail subject matter experts will meet with you face to face or in our booth, to share with you the IBM vision of where
retail is going and how IBM is helping retailers solve their business problems.
NRF 2016 marks over two decades of IBM as a prominent sponsor.
In this context IBM in Belgium and The Netherland has been organizing study tours to the NRF for its customers and
partners since many years. We are giving a local touch to this event by allowing you to network with your peers during the
event, and benefit from a targeted customization of the agenda to your specific needs.
Over the years, our guided NYC store tour became one of the main highlights of the study tour.
© 2015 IBM Corporation3
Retail
Facts
• January Sunday 17 to Tuesday 20 – NYC – Javits Convention center
• http://bigshow16.nrf.com/
• Event fees:
• Expo Hall pass: Free entry pass as an IBM guest.
Use code 582 to reserve passes here:
https://registration.experientevent.com/showNRF161/Default.aspx?InviteID=582
• Full conference pass (includes the participation to the conferences): $1000 instead of
$2,275 as part of our Benelux Study Tour group for retailers and consumer goods
companies.
Enrollment through attached registration spreadsheet to send to
[email protected] before December 18th
© 2015 IBM Corporation4
Retail
Logistics - Benelux
Everybody should book travel & lodging directly by own means
We are proposing to share the same hotel (& flights) in order to increase networking, leverage shuttle
& facilitate the logistics
Hotel booking should happen through the official NRF agent:
https://www.jaderegistration.com/hui/m?eventID=14661330&perspective=0&contactTypeID=14724805
&_ga=1.268982002.247020641.1447165812 in order to benefit from the shuttle service
The Benelux proposed hotel: HILTON MIDTOWN, 1335 Avenue Of The Americas
Benelux Proposed flights (to book yourself)
• From Belgium: Saturday Jan 16th: SN501 BRU-JFK 10:30-13:20
Wednesday Jan 20th: SN502 JFK-BRU 18:15-07:20
• From The Netherlands: Saturday Jan 16th: KL641 AMS-JFK 13:25-15:50
Wednesday Jan 20th: KL642 JFK-AMS 17:50-06:55
© 2015 IBM Corporation5
Retail
Agenda at a glance (WIP)
Saturday 16 Sunday 17 Monday 18 Tuesday 19 Wednesday 20
8H30
9H00
9:00-10:00 Keynote: Hospitality's Secrets to Success:
Cultivating Relationships with Today's Customers
9:00 EXPO Hall Open IBM Booth #1720
9h00 - 10h00 Keynote
Diplomacy: Persuasion, Trust & Values (sujet
culture generale) or at 9:15 BIG !deas: Digital
Transformation in Retail with SAP
10:15–10:45
BIG !deas: Omnichannel
Schmomnichannel :
Going Beyond Your
eCommerce and Store or
NYC 2016 Virtual Store Tour
http://bigshow16.nrf.com/session/exhibitor-big-deas-
explorium-experimenting-future-retail
http://bigshow16.nrf.com/session/exhibitor-big-deas-
what%E2%80%99s-next-retail-2025-research-ibm
13H00 Lunch
13:15-14:45
Breakouts & BIG
IDEASessions
15:30-16:30 : Keynote session
New Realities in Brand Engagement to Meet the
Needs of the Empowered Consumer
19:00/20:30 Welcome,
Agenda Presentation,
Logistics Information
Fly-in SN501 BRU-JFK
10:30-13:20 or KL641 AMS-
JFK 13:25-15:50
Hotel : Hilton Midtown Hotel
20H00
9:00-12:00 IBM Booth Guided Visit with
Benelux or International personnal shoppers
several sessions in small groups (10/12
persons)
13:15-15:30 : Breakout & BIG IDEASessions
14:45-16:00 : Keynote session
Physical or Digital? The Choice is BOTH!
14H00
19H00 19:30 Dinner (TBC - Free/Networking with
peers/Meet experts)
Sharing participants from Belgium, The
Netherlands, France, Italy. Other countries
on request.
19:30 Dinner (TBC - Free/Networking with peers/Meet experts)
Sharing participants from Belgium, The Netherlands, France,
Italy. Other countries on request.
19:30 Dinner (TBC - Free/Networking with
peers/Meet experts)
Sharing participants from Belgium, The Netherlands,
France, Italy. Other countries on request.
10:00-17:00 IBM Benelux Stores tour : discover the most
innovating stores of Manhattan through a guided tour
customized for our Benelux delegation. We will carefully
select the stores this year around four innovation angles:
technology, store concept, merchandising and omni-
channel user experience. Examples from 2015 Study Tour:
Microsoft flagship - & Other Stores - Apple store - Samsung
Store - AT&T -Birchbox -BITE Beauty Lip Lab - COS / H&M -
Kate Spade - Nike Lab - Story - Chelsea Market - All Saints -
Warby Parker - Diane von Furstenberg - Eataly - ABC Carpet &
Home - New Balance - Normal The Factory - Design Within
Reach - Rebecca Minkoff - Crate & Barrel - Fairway - Garden of
Eden - Whole Foods Market - Food Emporium - Trader Joe's ....
Trip by metro with a Benelux Retail Guide, organized from
the Hilton Midtown Hotel
Fly-back SN502 JFK-BRU
18:15-07:20 or KL642 JFK-
AMS 17:50-06:55
15H00
16H00
17H00
11:00-11:45 Level 3/Room 3
BIG IBM !deas: Explorium:
Experimenting with the Future
of Retail
Agenda Preview - Work in Progress !
09:00-12:00 Dedicated
session to Benelux
clients : THINKLab
demos, innovation
workshop & study tour
feedback IBM 590
Madison - NY
10H00
11H00
12H00
8:30-9:00 NRF Chairman's Welcome and Opening
Remarks
8:30 - 09:00 NRF President and CEO's
Welcome and Opening Remarks
11:00-11:45 - Level 3/Room 3
BIG IBM !deas: What’s next? Retail
2025 - Research from IBM by
Stephen Laughlin
One - to -one
meetings Hot Topic Sessions
© 2015 IBM Corporation6
Retail
IBM Global Additional program elements
NRF Keynote Sessions: hear from leaders in retail and former US Secretary of State Colin
Powell
IBM Big !deas Sessions: learn about IBM’s exciting new partnership with the Fung Group and
the very latest research-based insights for Retail, including a proactive, informed 2025 point-
of-view
Peer-to-Peer Roundtables: discuss best practices and trends in the retail industry with your
peers and an expert facilitator
IBM EXPO Booth: get the live experience of IBM’s cutting-edge retail solutions
Hot Topics Briefings: learn about a full range of industry topics from experts
Interact with IBM in
Social Media
Join IBM in Hot Topics
Briefings, Peer to Peer
Roundtables and Flash Chat
#nrf16
#IBMretail
IBM Innovation in Action
Explorium - Experimenting with
the Future of RetailThe Fung Group – Mon, 18 Jan 11AM
IBM Research and Thought Leadership
Retail 2025 – What’s nextSteve Laughlin, IBM Global Industry Leader, GBS
Tue, 19 Jan 11AM
IBM Sessions in the Big !deas Theater
© 2015 IBM Corporation7
Retail
IBM Benelux Additional program elements
Benelux retail/CPG breakfasts & dinners – meet your local peers around specific topics –
innovation, agile, marketing, cognitive,…
Guided NYC Stores Tour
Guided IBM Booth tour
IBM Booth Tour # 1720NYC Retail Store Tours
Meet with your peers,
IBM Retail Subject Matter
Experts & Senior Executives
© 2015 IBM Corporation8
Retail
IBM EXPO Booth #1720:
Get the live experience of IBM’s cutting-edge retail solutions
In the IBM booth we’ll be showcasing our latest capabilities and solutions, our strategic partnerships and examples of innovation with clients. We’ll bring to life the art of the possible in retail through two compelling new scenarios:
The Consumer is the Channel
Connect with your customers individually
Engage with your customers across both digital and
physical worlds
Leverage new digital technologies in-store to create
an exciting, distinctive shopping experience
Manage, collect and secure diverse data
Leverage cognitive insights to identify new trends
and opportunities
Enable employees
Relevant, Responsive Retailing
Market to local and regional events efficiently
Gain a deeper understanding of how customers
shop your stores
Improve your in-store operations
Use weather data to drive high-impact
promotions and optimize inventory
This is a preliminary list, subject to change
© 2015 IBM Corporation9
Retail
Hot topics sessions
Share your preference before December 18th at [email protected]
Benelux customized agenda organised accordingly
© 2015 IBM Corporation10
Retail
Peer-to-peer sessions
Share your preference before December 18th at [email protected]
Benelux customized agenda organised accordingly
Peer-to-Peer Sessions:
Facilitated, interactive discussions in a
roundtable format
Two executives as IBM facilitators
Design for the Digital Future
Customer
Engagement &
Commerce
The Era of Cognitive
Commerce: The Challenge of
Invisible and Unstructured
Data
Omnichannel /
Cognitive Commerce
Turning Insight into
Action: Engaging Your
Customers with Advanced
Analytics
Analytics
© 2015 IBM Corporation11
Retail
Questions ?
Vincent Malarme
+32 475 29 42 43
IBM YouTube
Channel
LinkedIn IBM
Retail
@IBMRetail
Blog IBM Insights
on Business
Website
ibm.com/retail
Client Registration Form Fill In
Mandatory NRF fieldsContact details:
Prefix (Mr, Mrs, Dr, Ms):
First Name:
Last Name:
Title:
Company:
Is your company a retailer? (Yes, No):
Address:
Address:
Postal Code:
City:
Country:
Phone :
Mobile :
Email:
Confirm Email:
If you want a copy of the confirmation sent to another email
address, please specify it below.ADA
If you require specific aids or service at the event, please contact Jacob K.
Javits Concierge Services at 212-216-2100 or 212-216-2101.
Do you require a Visa letter of invitation?
If yes, please provide the below info. Upon completion of your registration,
you will receive via email your Visa letter to the email address you provided.
Legal Name:
Gender:
Date of Birth: i.e. 10/14/1969
Passport #
Demographics
Level:
Please select one, mark with X
CEO
CFO
CIO/CTO/IT
CMO,
COO
Director or Manager
General Manager
Owner /Principal
President / Managing Director
Senior exec. SVP, EVP, VP
Senior Manager
Job Role
Please select one, mark with X
Analyst
Personnel
Business Development
Press
Consulting
Public Relations
Corporate Operations
Quality Assurance
Credit/Finance
Real Estate
Customer Service & Support
Retail Store Operations
Distribution/Supply Chain Sales
Human Resources
Store Management
Information Systems or Technology, MIS
Store Planning & Design
Logistics
Strategic Planning
Marketing
Supply Chain
Merchandising
Visual Merchandising
Mobile
Role in Company Purchase Decisions:
Final Say
Recommend
Specify Supplier/Product
No RoleWhat is the approximate company purchase within the next year on e-
commerce technologies?
Please select one, mark with X
Under $50,000
$50,001 - $100,000
$100,001 - $250,000
$250,001 or more
Type of Store OR Business
Please select one, mark with X
Agency
Luxury
Association
Mall/Real Estate
Banking/Finance
Manufacturing/CPG
Big Box/SuperStore
Online Retailer
Consulting
Pharmacy/Drug/Convenience
Cosmetics
Software
Department
Service Provider
Discount
Specialty/Apparel
Electronics
Specialty/Hard Goods
Grocery/Food
Technology
Home/Domestics
Other __________________
Payment Details
Credit Card Type (Amex, Diners, Discover, MasterCard or Visa):
Credit Card #:
Expiration Date:
Name on Credit Card:
I do not wish to send my credit card details via email, please have Vincent
Malarme from IBM call me at the following number when he completes my
official registration no later than Christmas (specifiy phone number)
IBM QuestionsPlease mark with an X any of the below IBM hosted activities you would be
interested to attend:
1:1 meeting with a selected IBM Retail / Consumer Product
Expert
peer to peer meeting with a client from your industry
client roundtable /panel
Watson Center – presentation of conginitive computing and
advanced customer analytics
iX Interactive Studio – innovation through design thinking and
agile development. Presentation of the IBM Digital Marketing Agency
Hot Topic Session - attend one of the Hot Topic sessions in
Retail and Consumer Products Thought Leadership & Research, in
Analytics, Commerce, Watson Cognitive Computing, Mobile or
Marketing Transformation. Specify which session from the list in
attached Powerpoint presentation (Page 8)