submit offer to: university of central florida purchasing ......discretion, such assignment shall be...

SUBMIT OFFER TO:

PURCHASING DEPARTMENT UNIVERSITY OF CENTRAL FLORIDA

12479 RESEARCH PARKWAY, BLDG. 600 ORLANDO, FL 32826

Phone:(407) 823-2661 – Fax (407) 823-5551 https://ucfpurchasing.bonfirehub.com/projects/view/1552

University of Central Florida

INVITATION TO NEGOTIATE

Contractual Services

Acknowledgement Form

of 38 Pages OFFERS WILL BE OPENED September 22, 2016 @ 2:00 PM EST

and may not be withdrawn within 120 days after such date and time.

ITN NO: 1602JCSA

UNIVERSITY MAILING DATE: August 19, 2016

ITN TITLE: Temporary Labor Services

FEDERAL EMPLOYER IDENTIFICATION NUMBER OR S.S. NUMBER

VENDOR NAME REASON FOR NO OFFER

VENDOR MAILING ADDRESS

CITY - STATE - ZIP CODE

P O S T I N G O F P R O P O S A L T A B U L A T I O N S

AREA CODE TELEPHONE NO. TOLL FREE NO. FAX NO. EMAIL ADDRESS:

Proposal tabulations with intended award(s) will be posted for review by interested parties at the Purchasing Department and our solicitation web page and will remain posted for a period of 72 hours. Failure to timely file a protest or failure to timely deliver the required bond or other security in accordance with the Board of Governors’ Regulations 18.002 and 18.003 shall constitute a waiver of protest proceedings.

Government Classifications Check all applicable

□ African American □ American Women □ Asian-Hawaiian □ Government Agency □ Hispanic □ MBE Federal □ Native American □ Non-Minority □ Non-Profit Organization □ Pride □ Small Business Federal □ Small Business State

I certify that this offer is made without prior understanding, agreement, or connection with any corporation, firm or person submitting an offer for the same materials, supplies, or equipment and is in all respects fair and without collusion or fraud. I agree to abide by all conditions of this offer and certify that I am authorized to sign this offer for the vendor and that the vendor is in compliance with all requirements of the Invitation To Negotiate, including but not limited to, certification requirements. In submitting an offer to an agency for the State of Florida, the vendor offers and agrees that if the offer is accepted, the vendor will convey, sell, assign or transfer to the State of Florida all rights, title and interest in and to all causes of action it may now or hereafter acquire under the Anti-trust laws of the United States and the State of Florida for price fixing relating to the particular commodities or services purchased or acquired by the state of Florida. At the State’s discretion, such assignment shall be made and become effective at the time the purchasing agency tenders final payment to the vendor.

GENERAL CONDITIONS 1. SEALED OFFERS: All offer sheets and this form must be executed and submitted in a sealed envelope. (DO NOT INCLUDE MORE THAN ONE OFFER PER ENVELOPE.) The face of the envelope should contain, in addition to the above address, the date, and time of the solicitation opening and the solicitation number. Offer prices not submitted on any attached price sheets when required shall be rejected. All offers are subject to the terms and conditions specified herein. Those which do not comply with these terms and conditions are either automatically rejected with respect to non-compliance with non-negotiable terms and conditions or may be rejected, at UCF’s sole discretion, with respect to any other terms and conditions. 2. EXECUTION OF OFFERS: Offers must contain a manual signature of the representative authorized to legally bind the Respondent to the provisions herein. Offers must be typed or printed in ink. Use of erasable ink is not permitted. All corrections to prices made by vendor are to be initialed.

3. NO OFFER SUBMITTED: If not submitting an offer, respond by returning only this offer acknowledgment form, marking it "NO OFFER," and explain the reason in the space provided above. Failure to respond without justification may be cause for removal of the company’s name from the solicitation mailing list. NOTE: To qualify as a respondent, vendor must submit a "NO OFFER," and it must be received no later than the stated offer opening date and hour.

AUTHORIZED SIGNATURE (MANUAL)

AUTHORIZED SIGNATURE (TYPED), TITLE

Infojini Inc.

10015 Old Columbia Rd, Suite B215, Columbia, MD 21046

Columbia, MD 21046

443 257-0086

443-283-4249

[email protected]

20-4624920

Sandeep Harjani, Director

https://ucfpurchasing.bonfirehub.com/projects/view/1552

4. PRICES, TERMS AND PAYMENT: Firm prices shall be negotiated and include all services rendered to the purchaser. (a) DISCOUNTS: Cash discount for prompt payment shall not be considered in determining the lowest net cost for offer evaluation purposes. (b) MISTAKES: Offerers are expected to examine the conditions, scope of work, offer prices, extensions, and all instructions pertaining to the services involved. Failure to do so will be at the offerer’s risk.

(c) INVOICING AND PAYMENT: All vendors must have on file a properly executed W-9 form with their Federal Employer Identification Number prior to payment processing.

Vendors shall submit properly certified original invoices to:

Finance & Accounting 12424 Research Parkway, Suite 300 Orlando, Florida 32726-3249

Invoices for payment shall be submitted in sufficient detail for a proper pre-audit and post audit. Prices on the invoices shall be in accordance with the price stipulated in the contract at the time the order is placed. Invoices shall reference the applicable contract and/or purchase order numbers. Invoices for any travel expenses shall be submitted in accordance with the State of Florida travel rates at or below those specified in Section 112.061, Florida Statutes and applicable UCF policies. Travel Reimbursement must be made using the UCF Voucher for Reimbursement of Traveling Expenses available on the web at http://www.fa.ucf.edu/forms/forms.cfm#

Final payment shall not be made until after the contract is complete unless the University has agreed otherwise.

Interest Penalties: Vendor interest penalty payment requests will be reviewed by the UCF ombudsman whose decision will be final.

Vendor Ombudsman: A vendor ombudsman position has been established within the Division of Finance & Accounting. It is the duty of this individual to act as an advocate for vendors who may be experiencing problems in obtaining timely payments(s) from the University of Central Florida. The Vendor Ombudsman can be contacted at (407) 882-1040; or by mail at the address in paragraph 4, (c) above.

The ombudsman shall review the circumstances surrounding non-payment to: • determine if an interest payment amount is due; • calculate the amount of the payment; and • ensure timely processing and submission of the payment request in

accordance with University policy.

Invitation To Negotiate Acknowledgment Form (revised 06/27/16)

http://www.fa.ucf.edu/forms/forms.cfm

The University of Central Florida

INVITATION TO NEGOTIATE (ITN) NUMBER 1602JCSA

TEMPORARY LABOR SERVICES

SOLICITATION COORDINATOR: Cali Jones

Email: [email protected]

Response Due Date: September 22, 2016 by 2 PM EST

Response Submitted By:

Infojini, Inc.

10015 Old Columbia Rd, Suite B215

Columbia, MD 21046

Phone: 443-257-0086

Email: [email protected]

mailto:[email protected]


ITN NO: 1602JCSA

Temporary Labor Services

www.infojiniconsulting.com

Page 0

TABLE OF CONTENTS

COVER LETTER ......................................................................................................................................................... 1

EXPERIENCE AND QUALIFICATIONS OF PROPOSER ................................................................................... 2

PROJECT STAFF QUALIFICATIONS/EXPERIENCE ....................................................................................... 11

OVERALL RESPONSIVENESS OF PROPOSAL TO SATISFY SCOPE/PROJECT APPROACH ............... 22

CONFORMANCE TO ITN’S PREFERRED CONDITIONS AND REQUIREMENTS .................................... 28

http://www.infojiniconsulting.com/

ITN NO: 1602JCSA



Page 1

COVER LETTER

Attn: Cali Jones Date: September 22nd, 2016

[email protected]

Subject: Infojini Inc.’s proposal in response to University of Central Florida’s Invitation to Negotiate: ITN NO:

1602JCSA for Temporary Labor Services

Dear Cali,

Enclosed is Infojini Inc.’s response to University of Central Florida’s Invitation to Negotiate: ITN NO: 1602JCSA for

Temporary Labor Services.

Infojini Inc. agrees to be bound by all of the provisions of this proposal, and has no exclusions for any requirements.

If you have any questions regarding the proposal or need more information, please don’t hesitate to contact me.

Respectfully,

Sandeep Harjani,

Director

Infojini, Inc.

10015 Old Columbia Rd, Suite B215

Columbia, MD 21046

Contact Information:

Phone: 443-257-0086

[email protected]






ITN NO: 1602JCSA



Page 2

EXPERIENCE AND QUALIFICATIONS OF PROPOSER

1. Describe why your company believes it can provide and is qualified to provide temporary labor

services as described in this ITN. Highlight any major features, functions, value-adds, and areas of

support that differentiate your service from your competition.

Infojini Inc.’s Response

Infojini has been providing services similar services to that of University of Central Florida for various State

government and commercial clients since the last 10 years. A few selected clients are listed in Table 1 for who services

were performed in the last 2 years.

Table: Similar Services Performed by Infojini in the last 2 years

Government

Agency (Where) Contract Name, Brief Description (What)

Labor Categories

Supported (Who)

Maryland

Maryland Higher Education Commission: Provided Sr.

Data Warehousing Specialists to migrate data from text files

and external database to Oracle Database.

Data Warehouse

Specialist - Senior

Maryland DOT: Conducted feasibility study of Migration

of Emailing System from MS Exchange to Google Apps.

Technical Writer,

Business Analyst,

Information Systems

Support Specialist

Maryland DOT: Conducted feasibility study for migration

of Capital Program Management System.

Business Analyst, Project

Manager, Technical

Writer

Maryland Judiciary:

Conducted IT training for various Judiciary applications

across twenty-four counties in Maryland

Trainer

Maryland Judiciary: Deployment of Java Code on Oracle

WebLogic.

Deployed web services on Oracle WebLogic for Maryland

Judiciary.

Oracle WebLogic Web

Service Specialist

Maryland State Dept. of Education: Provided Project

Managers to manage the federally funded Race To The Top

Grant.

Project Manager

Maryland State Police: Provided Sr. Project Management

Services on the deployment of CAD/RMS system.

Project Manager, Senior

Communication Subject

Matter Expert.

MSDE: Provided Project Management and Technical

Subject Matter Expertise on the Maryland State

Longitudinal System Project.

Project Manager, Data

Warehouse Specialist,

Application Systems

Tester

Maryland Dept. of Labor Licensing and Regulations: Gathered Requirements for modernization of GED testing

application.

Business Analyst,

Technical Writer, IT

Quality Assurance

Analyst.

State of

California, Judicial Information Systems:

Project Manager,

Database Administrator,


ITN NO: 1602JCSA



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Administrative

Office of the

Courts

Project Management, database development, data analysis

and Database Administration of the Themis Modernization

Project

Application Systems

Tester

California Court Protective Order Registry (CCPOR):

Development of Java based CCPOR application that was

deployed on Oracle WebLogic.

Project Management and Deployment Manager Services for

CCPOR that was deployed to over 16 Courts across State of

California

Project Manager,

Business Analyst, Trainer,

Change Communication

Subject Matter Expert,

Oracle WebLogic Web

Service Specialist

CCMS: Project Management and Business Analyst Services

for the California Court Case Management System.

Project Manager,

Business Analyst

E-Filing Project: Project Management and Release

Management Services for the e-filing deployment Project. Project Manager

Washington

Reporting and ETL for Washington Dept. Of

Transportation.

Data Warehouse

Specialist

Business Analysis and requirements gathering for

Washington Stay at Work Project. Business Analyst

Texas Application Testing services for Texas Health and Human

Services

IT Quality Assurance

Analyst, Application

Systems Tester,

Information Systems

Specialist

North Carolina

Project Management Services for North Carolina Dept. Of

Transportation.

Project Manager,

Developed Client Server application for North Carolina

Dept. Of Agriculture Client/Server Consultant

Training Services for North Carolina Immunization

Registry.

Trainer

Testing Services for North Carolina Dept. of Health and

Human Services on the MMIS replacement project.

Application Systems

Tester

Database Management and Administration for North

Carolina Administrative Office of the Courts.

Database Administrator

South Carolina

Project Management and Release Management Services for

South Carolina MMIS Replacement Project.

Project Manager, Change

Communication Subject

Matter Expert

Database Administration for Dept. Of Social Services Database Administrator

Quality Assurance and Application Testing for Clemson

University

Application Systems

Tester

Database Administration and System Administration for

South Carolina Budget and Control Board

Database Administrator,

Information Systems

Support Specialist

We deliver comprehensive IT solutions for small and medium businesses and deliver top talent for fixed time

projects of large companies. We offer reliable workforce solutions to businesses of all shapes and sizes across the


ITN NO: 1602JCSA



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United States. We have been supplementing business with the finest brains in the market, providing quality

manpower as per their requirements. We have integrated our processes and divided the roles in different teams

providing specialized services like recruitment, business development, software development and service delivery.

Infojini is able to bring a high degree of confidence to University of Central Florida as a contractor because we have

large contracting vehicles with State of Maryland (CATS 2), State of Washington, State of North Carolina, State of

South Carolina, State of Montana, and Pennsylvania State Higher Education. Infojini, Inc. has more than 4 years of

experience managing and supporting such large contracting vehicles. Supporting the vehicles of this size, scope, and

complexity enables us to perform successfully on University of Central Florida. Our other major clients include

California Administrative Office of the Courts (AOC), the State of Maryland Judiciary, Central Collections Unit,

Laureate Education, Pennsylvania Department of Public Works, Allegheny County (PA), State of Virginia, Lockheed

Martin, Pennsylvania State System of Higher Education (PASSHE), Social Security Administration (SSA), American

Association of Pharmaceuticals, Progressive Insurance, JP Morgan Chase, Citadel Investments, Prism

Communications, T Rowe Price, Xscion Solutions, Capital One, Barclays Bank, and Northrop Grumman.

To ensure the best for University of Central Florida, we have access to a pool of qualified contractors that we use on

an as-needed basis. We have access to more than 24000 contractors who are available immediately. Our professional

Information Technology (IT) services offerings include, but are not limited to:

Staff Augmentation Services

Program/Project Management

Applications Development

Network Engineering and Management

Quality Assurance and Validation

End-user Technical Support

Security Management

Database Management

Desktop Management

Configuration Management

Change Management

ERP Systems such as People Soft, SAP

Business Analysis/Technical Writing Services

Web site design, coding and maintenance


ITN NO: 1602JCSA



Page 5

2. Provide an overview and history of your company. Describe the organization of your company that

includes the organizational structure.

Infojini Inc.’s Response Infojini, Inc. (Infojini), incorporated in 2006 in the State of Maryland, is a nationwide company headquartered in

Columbia, MD. Infojini was ranked 23rd in Baltimore Business Journal’s Fastest-Growing Private Companies for

2014, INC 5000’s Fastest Growing Companies for 2011, 2012, 2013, 2014, 2015 and 2016 successively and awarded

SmartCEO’s Future 50 award for 2014, and USPAACC’s Fast 100 Asian American Business award for 2015. Infojini

is a SBA/SDB small business entity. Infojini currently holds GSA IT 70 Schedule Contract.

Infojini has successfully provided nationwide IT services for the past 10 years. We have resources implementing

critical projects at various locations such as California, Maryland, Washington DC, Virginia, South Carolina, North

Carolina, Iowa, Montana, Texas, Virginia, Tennessee, Washington, New York, and New Jersey.

Infojini has experience working on the following similar Master Services Agreement providing resources on an as-

needed basis, as available; to assist all University requirement at similar in size, complexity and scope of the

University of Central Florida. A few examples are listed in the table below:

Table: Infojini Inc.’s current contract list

Agency Contract Name Agency Managing the Contract

State of North Carolina Short Term IT Consulting Contracts Office of Information Technology

Services

State of Maryland CATS 2, CATS+ Maryland, Dept. of IT

State of Washington ITPS Washington Dept. of Information

Services

State of South Carolina SC IT Temporary Staff Augmentation

STC SC ITMO

U.S. General Services

Administration (GSA) GSA IT Schedule 70 GSA

Westchester County, NY Information Technology Professional

Services Westchester County, NY

Montgomery County, PA Montgomery County Professional

Services Montgomery County, PA

Pennsylvania State Higher

Education IT Services Contract PASSHE

State of California,

Administrative Office of the

Courts

IT Staffing Contract CA AOC

State of Montana IT Services Contract Montana State

State of Texas ITSAC Contract Texas DIR Contract

State of California, ITSAC

contract IT Consulting Services California DGS

Beaufort County School

District IT Professional Services Beaufort County School District

State of California CMAS California DGS

Our firm was founded on one promise – to provide the right services, at the right time, and at the right price. Infojini,

Inc. delivers tailored solutions that enhance end-user productivity, reduce staff training, and improve the quality of


ITN NO: 1602JCSA



Page 6

services that are being listed in the RFP by the University. Our in-depth expertise enables our clients to surmount

today's common challenges, as well as to prepare in advance for their constantly changing IT environment.

Organizational structure:

Infojini will assign a dedicated Contract Manager, Mr. Paul Joseph, to University of Central Florida’s temporary Labor

Services to monitor performance, manage risk, respond to questions or requests from the University, and manage our

relationship with the University. Mr. Joseph will serve as the point of contact for identifying and escalating issues

should we encounter them. Mr. Joseph will also spearhead mitigation of any performance issues that may arise.

Mr. Joseph will actively solicit intelligence on contract performance, both directly through interaction with customers

and resources, and indirectly through observation. If the Contract Manager believes that there is a potential risk for

substandard performance developing, he will take preventive action to ensure that performance remains high, and that

task orders stay within schedule and budget. Should University contact us about a performance issue, we will respond

within 4 hours, acknowledging notification. We will present an initial mitigation plan within 1 business day.

If the performance issue is centered on a resource, Mr. Joseph will counsel the resource in accordance with Infojini’s

company policy on disciplinary action. Depending on the severity of the performance issue, the Contract Manager has

the discretion to create performance improvement plans, place formal warnings in an employee’s personnel file,

suspend employees for unprofessional behavior, or terminate non-key employees. If a key employee is causing a

performance issue, Infojini will work with the University to replace that employee as painlessly and quickly as possible.

If you are unable to receive an acceptable response from the Contract Manager or the issue goes unresolved for 3

business days, in that case Mr. Sandeep Harjani will resolve the issue on critical priority.

Infojini would assign our Recruitment Manager Ms. Kajal Joshi. She will head the team of Technical and Functional

Recruiters dedicated to the meet University of Central Florida’s temporary Labor Services. Ms. Joshi has over 7 years

of experience in responding to the Task Orders for positions similar to this contract.

Figure: Infojini Inc.’s Organizational Chart

Sandeep Harjani –Director Secondary POC

to the University

Paul Joseph

Program Manager - Primary POC to the University

Accounting Executive HR Coordinator

Kajal Joshi,Recruitment Manager assigned to

fullfil County requirements

Team of Dedicated Recruiters serving University of Central Florida’s temporary Labor Services

Recruiters specialized in sourcing best fits for University of Central FLorida's IT Staff

requirements

Two proactive recruiters constantly recruiting for hard to fill positions at the University


ITN NO: 1602JCSA



Page 7

3. Provide information on your company size, industrial track record, financial stability, and years in

business, etc.


Company Size 90+ Employees

Industrial Track Record

INC 5000’s Fastest Growing Companies for 2011,

2012, 2013, 2014, 2015 and 2016 successively

SmartCEO’s Future 50 award, 2014

USPAACC’s Fast 100 Asian American Business

award, 2015

Financial Stability

Infojini Inc. has never faced any financial issues ever

since its inception. Following are the annual turnover

for the last 3 years:

2013: 7.1 Million

2014: 7.8 Million

2015: 9.8 Million

Years in Business

10+


ITN NO: 1602JCSA



Page 8

4. Provide financial information on your company (e.g., annual report, 10-K).


Infojini Inc.’s financial statements are attached below under section Appendix - A.


ITN NO: 1602JCSA



Page 9

5. List three accounts that have similar needs to UCF. University and/or College accounts would be a

plus.

Proposers must include:

Company/University name and address

Services rendered and length of service

Contact information for reference

Infojini Inc.’s Response: Infojini Inc. has experience providing services to multiple clients with similar or greater size to that of

University of Central Florida. Following are 3 references depicting Infojini’s experience with University and/or

College accounts.

Reference 1:

Company/University name and address Clemson University

Calhoun Dr, Clemson, SC 29634

Services rendered

Provided Curam Developer in assessing,

designing, developing, supporting and

implementing the State’s Member Management

replacement project and any other projects

assigned. This position worked under the

direction of Clemson’s technical project

manager and technical lead for support &

maintenance of all new technology development

work.

Curam Developer was involved in development

and implementation of following functions:

• WEB-BASED DISTRIBUTED SYSTEMS

ARCHITECTURE AND DESIGN: Designed,

developed, and implemented enterprise level

web-based systems, enterprise defined in terms

of system scope as well as number of users.

Planned for responsive user interfaces

incorporating modern web 2.0 technologies

(such as ajax) and mobility needs (smartphones

and tablets). Stayed abreast of industry-

directions and trends and continually evaluate

them for potential impact and/or use in the

architecture.

• SOFTWARE ENGINEERING: Design and

develop java applications incorporating

industry-standard frameworks where

appropriate (such as spring or struts or

hibernate). Planned for highly available and

scalable applications. Incorporated services into


ITN NO: 1602JCSA



Page 10

system design where appropriate. Coordinated

and plan the work of java development teams.

Contact information for reference Cynthia Hoyt

208-914-5760

Length of Service 12/2015 - present

Reference 2:

Company/University name and address Maryland Judiciary Education Division

2661 Riva Dr # 900, Annapolis, MD 21401

Services rendered

Provided training on various Judiciary

applications to various Court users within

the State of Maryland.

Created Training material that needs to be

presented

Demonstrated proficiency in Microsoft

office suite


Robb Wilmott

410-260-1028

[email protected]

Length of Service June 2013 - Present

Reference 3:

Company/University name and address Maryland State Department of Education

200 W Baltimore St #1, Baltimore, MD 21201

Services rendered

Provided SAS Programming Services for multi-

state consortium for standardized testing, PARC

including data importing, collaborating with

developers to create an oracle-based application

and ensuring accuracy of data


Timothy Quinn

410-767-0052

[email protected]

Length of Service 10/2015 - Present


ITN NO: 1602JCSA



Page 11

PROJECT STAFF QUALIFICATIONS/EXPERIENCE

1. List the total number of employees, include job titles and experience of individual(s) who will be

assigned to the UCF account; include resume(s).

Infojini Inc.’s Response: Infojini Inc. has a total of 90+ employees working with us with different expertise meeting project goals for multiple

clients with similar scope to that of University of Central Florida .

Infojini will assign a dedicated Contract Manager, Mr. Paul Joseph, to University of Central Florida’s Temporary

Labor Service to monitor performance, manage risk, respond to questions or requests from the University, and manage

our relationship with the University. Mr. Joseph will serve as the point of contact for identifying and escalating issues

should we encounter them. Mr. Joseph will also spearhead mitigation of any performance issues that may arise.

Mr. Joseph will actively solicit intelligence on contract performance, both directly through interaction with customers

and resources, and indirectly through observation. If the Contract Manager believes that there is a potential risk for

substandard performance developing, he will take preventive action to ensure that performance remains high, and that

task orders stay within schedule and budget. Should University contact us about a performance issue, we will respond

within 4 hours, acknowledging notification. We will present an initial mitigation plan within 1 business day.

If the performance issue is centered on a resource, Mr. Joseph will counsel the resource in accordance with Infojini’s

company policy on disciplinary action. Depending on the severity of the performance issue, the Contract Manager has

the discretion to create performance improvement plans, place formal warnings in an employee’s personnel file,

suspend employees for unprofessional behavior, or terminate non-key employees. If a key employee is causing a

performance issue, Infojini will work with the University to replace that employee as painlessly and quickly as possible.

If you are unable to receive an acceptable response from the Contract Manager or the issue goes unresolved for 3

business days, in that case Mr. Sandeep Harjani will resolve the issue on critical priority.

Infojini would assign Ms. Kajal Joshi as our Recruitment Manager. She will head the team of Technical and Functional

Recruiters dedicated to the meet University’s Temporary Labor Services. Ms. Joshi has over 7 years of experience in

responding to the Task Orders for positions similar to this contract.


ITN NO: 1602JCSA



Page 12

Fig 2: Infojini Inc.’s Organizational Chart

Please find below the resumes of the key personnel including point of contact with the University’s agents; personnel

responsible for performance of the project coordination of all sub-service providers; personnel responsible for

performance of the project manager.

Sandeep Harjani – Director Secondary POC to the

University

Paul Joseph

Program Manager - Primary POC to the University

Accounting Executive HR Coordinator

Kajal Joshi,Recruitment Manager

assigned to fullfil County requirements

Team of Dedicated Recruiters serving University of Central

Florida’s temporary Labor Services

Recruiters specialized in sourcing best fits for University of Central

FLorida's IT Staff requirements

Two proactive recruiters constantly recruiting for hard to fill positions at the

University


ITN NO: 1602JCSA



Page 13

Resume – Sandeep Harjani

Director

Summary Qualifications

10+ Years of Client and Account Management experience directing/supervising large IT

Managed Service programs and groups in the State, Local, Federal and Private Sector.

Proven ability to manage multiple, complex client accounts with high customer satisfaction and a

positive ROI.

Solid track record of recruiting, selecting, managing and retaining qualified staff.

Focused on innovation and collaboration to proactively deliver high-caliber and on-time

technology solutions.

An accomplished, results-driven sales executive with over 10 years’ experience focused in

technology sales and services.

Proven expertise in exceeding sales projections.

Adept at developing sales strategies to attract Fortune 500 organizations, and Federal Government

agencies.

Talented leader in directing management teams to support achievement of overall corporate goals

and objectives

Education and Certifications

Bachelor of Engineering in Computer Science, Mumbai University

Masters in Computer Science, Syracuse University

Core Competencies

Account Management Sales Management Business Management Strategic Planning

Contract Negotiations Technology

Integration

Contract Governance C-level Client Relations

National Sales

Development

P & L Management Change Management Performance

Management

Service Level Metrics Vendor Management ITIL V3 Certified Client Satisfaction

Continuous Improvement

processes

Capture

Management

(Shipley)

Incident & Problem

Management

Self-directed Team

Building

Chronological Order Work Experience

Infojini, Inc., Columbia MD Jan 2007 - Present

Director

Responsibilities:

Engage in the processing and managing of accounts involving IT services/staffing and solutions

of enterprise networks and infrastructure, data security technologies, applications and customized

software products.

In particular, help with government agencies technology acquisition and services, respond to

RFPs, and develop penetration and growth plans.

Define appropriate sales tactics and forecasting, build and plan relationships with vendors and

distributors.

Apply dynamic leadership talents toward training, coaching and managing sales associates.


ITN NO: 1602JCSA



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Establish partnerships with hiring managers and hold regular business meetings to discuss and

implement improvements to hiring process.

Actively attend tradeshows and job fairs to establish and expand network of candidates and

clients.

Collaborate with hiring managers to determine job and department needs to ensure a good fit.

Manage Fortune 500 clients

Develop and maintain strategic relationships with clients as well as work with recruiters and

management to fulfill client expectations and increase revenue

Interact daily with project managers, resource managers and procurement

Constellation Energy Group, Baltimore, MD Oct 2004 – Dec 2006

Project Manager

Responsibilities:

Create detailed project plans, establish timelines, and define resource requirements, critical paths

and key milestones; monitor overall progress and ensure timely completion of all tasks.

Build cost and time requirements into project plan; successfully meet project deliverables.

Execute all phases of the project life cycle - analysis, design, development, testing,

implementation, and post-production support for custom Corporate Security and Business

Continuity systems.

Coordinate with vendors and business on the technical and implementation requirements.

Manage all project management activities of the implementation and document support

requirements.


ITN NO: 1602JCSA



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Resume - Paul Joseph

Account Manager


Over 10 years of experience in Client engagement and project management for various

Government and Commercial Clients across US.

Excellent customer centric approach and knowledge of generating quality business opportunities

for global market. Proficient in fine tuning strategies to ensure wider market reach and

penetration of unexplored markets.


MBA (Marketing) from United Business Institutes in the year 2011

B.COM (Management) from Mumbai University in the year 2006

Chronological Work History and Accomplishments

Infojini, Inc., MD June 2013 – Present

Account Manager

Engage in the processing and managing of accounts involving IT services/staffing and solutions

of enterprise networks and infrastructure, data security technologies, applications and

customized software products.

Develop and maintain strategic relationships with clients as well as work with recruiters and

management to fulfill client expectations and increase revenue

Define appropriate sales tactics and forecasting, build and plan relationships with vendors and

distributors.

Responsible for entire end-to-end Sales cycle for IT Staffing services for commercial clients

New client acquisition and leading the MSP/VMS partnership strategy for the organization

Requirement and candidate management in VMS

Actively recruit, train and manage a strong team of inside sales reps to support the onshore

sales team

Tracking and powering the cold calling effort through effective call scripts and email content

for the inside sales team

Responsible for generating qualified leads through cold calling effort and working closely with

the onshore sales team to feed the sales pipeline and for timely client follow-ups

Responsible for high level introduction and qualification of leads from Inside sales reps, email

campaigns and partners

Running marketing campaigns through email automation tools and social media to support

sales initiative

Responsible for proposing and achieving high percentage of LEAD to DEAL ratio

Managing and nurturing inbound leads from trade shows, company website, partners and

references

Managing Lead and account pipeline in Salesforce.com

Working closely with recruiters, hiring managers and employees to optimize the recruitment

process


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Avotus Corporation Oct’11 till June’13

Assistant Account Manager

Key Responsibilities:

Leading the lead generation strategy effort in sales for Global Market for IT & Telecom

Managing a team of lead generation and market intelligence team

Responsible for proposing overall budget, delivering monthly revenue forecasts

Planning and developing the right marketing strategies to get the products & solutions noticed

by the target audience

Performing and arranging successful product demonstrations, webcasts for potential customers

Facilitating in Market Research activities and developing the core positioning & messaging for

the products

Actively involved in leading negotiations, complex decision-making process and overcoming

objections to capture new business opportunities

Growing and maintaining existing customer/partner relationships in specific territories by

utilizing question based selling methods to ascertain customer’s needs in order to craft relevant

solutions encompassing software licensing & technology related services

Working closely with sales team to develop sales tools, training packages for key staff,

managing customer care programs for strong pipeline and improved sales success

Responsible for high level introduction, consultative selling, forming alliances and partnering

with customers for the CEO

Responsible for managing Avotus Chat window and tapping niche areas to generate ideal

Client in TEM

J.P Morgan Services Pvt Ltd. Oct’07 till Aug’11

Financial Service Consultant

Key Responsibilities:

Responsible for handling customer queries in a professional and friendly manner. Providing

excellent customer service and profiling the customer to optimize sales

Achieving daily and monthly sales target consistently. Alongside motivating and coaching my

colleagues to achieve team targets

Assisting my manager with generating reports, data analysis, forecasting.

Planning and implementing projects to increase productivity and improve team performance

Maintaining HNI accounts and handling Internal Client visit


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Resume – Kajal Joshi


Dynamic Recruitment Manager, with over 10 years of experience with full cycle technical

recruiting involving a variety of clearance levels; Public trust /ADP, Q, Secret/Top Secret, -

SCI/Poly/SSBI, etc.

Internet Data Mining using Boolean search techniques. Excellent knowledge of Internet based

recruiting tools (Monster, DICE, and CareerBuilder etc.) Used a wide variety of applicant tracking

systems. Strong candidate networking experience.

Exceptional people skills, established interviewing skills, strong communication skills,

demonstrated understanding of information technology industry.

Retains client and corporate confidentiality, exercises sound judgment, detail-oriented and

articulate.

Natural trend setter, fuels teams in the launch of cutting-edge solutions driving record-setting

results.

Self-motivated and the ability to work independently and as part of a team and multi task in a fast

paced environment.

Proven professional networking using online social media (LinkedIn, Twitter, Facebook, blog

sites).

Interfaces effectively with customers, co-workers, and executive management.

Excels with proposal support, pre-award work / contingent offer management and funded

positions.

Proven record of accomplishment in developing, implementing and championing creative *out of

the box* recruiting strategies.

Experienced in conducting behavioral interview assessments


Bachelor of Engineering in Computer Science, Mumbai University

Core Competencies

Reduction of recruiting costs

Decreased time to fill

Improved quality of candidates pool

Improving Hiring Response Time

Quantify Performance Metrics

Risk Management

Chronological Order Work Experience

Infojini, Inc., Washington DC & Columbia, MD 04/2007 to Present

Recruiting Manager

Responsibilities:

Manages full cycle recruiting efforts, performs project executions, and consults with executive

management.


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Creates, designs, and implements innovative recruiting strategies in alignment with the

organizational vision, mission, values, and goals.

Delivers Human Resources expertise to executive management.

Leads internal and external talent acquisition activities including candidate sourcing,

assessments’, and management of entire recruitment processes.

Uses BullHorn Recruitment tracking system.

Manage and own the complete recruitment process from definition of the role until offer

acceptance.

Coordinate with various Vendor Management Services (VMS) such as Chimes, Beeline,

Emptoris, and Taleo etc.

Full life cycle recruiting and administrative responsibility starting with creation of requisition

and ending with on boarding of selected candidate ( create/modify job description, build and

execute sourcing strategy, preliminary interviews, reference checks, schedule interviews,

negotiation of salary/offers, consult with candidate through start date/on boarding)

Consistently exceeding monthly goals

Develop and maintain pipelines to top notch IT professionals by building and maintaining

candidate relationship which contributes to decreasing time to fill.

Interface with business development team and hiring managers on strategy and confirmation of

requirements.

Work on a daily basis to identify top accounts, target skill sets and industry experience relevant

for the office; to evaluate clients' current and future staffing requirements; and to present

qualified candidates for both contract and permanent positions.

Maintain a network of potential candidates and industry contacts by making periodic phone calls

or emails to provide customer service, gain industry knowledge and to acquire referrals and

sales leads.

Built and maintain relationships with prospective candidates and clients. .

Strategic alliance with third party vendors offering candidates with specialized skill-sets.

Lockheed Martin Corporation, Fairfax, VA 05/2004 to 02/2007

Team Lead Recruiter/Recruitment Manager

Description: A security cooperation with a global foot print employing about 146,000 people, and is

principally engaged in advanced technology systems.

Responsibilities:

In addition to full time recruiting activities, I lead a team of 9 recruiters.

Represented the Lockheed Martin Sunnyvale Regional Talent Acquisition Center supporting

Engineering and Information Technology with talent acquisition by planning, organizing,

controlling and evaluating recruiting activities related to several proposal efforts (RFP, RFI,

and RFQ).

Drove/Participated in numerous External Peer Review Program (EPP).

Following contract win monitored talent acquisition by optimizing staffing fill rates and their

sustenance there off. Identified and provided solutions for hard to fill positions.

Reported weekly to senior management on indentified potential show stoppers/ risk mitigation

staffing plans to counter these potential scenarios.

Presented reports on staffing rates for different programs, proposal/ new business updates.

Partnered and interfaced with business operations to review ROS (return on sales).


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Page 19

Educated internal clients on current recruiting market trends, provided guidance on

compensation packages.

Worked directly with the candidates, hiring managers, program managers and the human

resource business partners to manage offer development and negotiation processes.

In-depth understanding of comp structures and possesses the ability to be creative in crafting

offers.

Strong track record of closing candidates; guided hiring managers and formulated strategies to

prevent counteroffers and declines.

Developed contingency/ back-fill candidate pipelines to ensure 100% staffing rate.

Ensured accurate requisitions and job descriptions prior to posting to the external market place.

Team were in compliance with OFCCP standards.

Partnered with my human resources business partners and program managers to ensure that

requisitions were well written to attract the targeted talent.

Managed, coordinated and communicated logistics and information of all interviews with hiring

manager and candidates.

Reviewed hiring managers interview assessments and took appropriate action when warranted

for quality improvement and management.

Followed up with background investigations, drug screening and set tentative start date for

candidates.

Conducted follow-up calls, organized and lead post-interview debrief/feedback between all

involved parties for a results driven outcome.

Optimization Consulting, Inc. Washington, D.C. 06/2002 to 03/2004

Technical Recruiter/Lead

Responsibilities:

Directly interfaced with and supported the Unites States Navy and Air National Guard with

consulting services in engineering Information technology and management areas.

Full cycle recruiter, Managed 6 recruiters.

Developed and maintained pipelines to top notch IT professionals by building and maintaining

candidate relationship which contributed to decreasing time to fill.

Interfaced with business development team and hiring managers on strategy and confirmation of

requirements.

Worked with the Business Development team to elicit client requirements.

Leveraged online recruiting resources and in-house database to identify the best candidates and

build a virtual pipeline.

Areas of responsibility included Business Development to bring more business into the

company.

Built and maintained relationships with prospective candidates and clients.

Negotiated contracts and rates with tier-1 vendors when placing consultants.

Strategic alliance with third party vendors offering candidates with specialized skill-sets.

Satisfied Client needs by submitting suitable profiles in coordination with Recruitment team.

Managing 3rd party and direct accounts.

Revived old accounts that were inactive.

Cold called and built relationships from ground up.

Brought new accounts to the company and generated a huge amount of revenue for the company

from professional staffing with consistent placements every month.


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Negotiated wage rates and other terms and conditions of employment with candidates and

gained commitment from candidates for current and future job requirements.

Worked on a daily basis to identify top accounts, target skill sets and industry experience

relevant for the office; to evaluate clients' current and future staffing requirements; and to

present qualified candidates for both contract and permanent positions.

Maintained a network of potential candidates and industry contacts by making periodic phone

calls or emails to provide customer service, gain industry knowledge and to acquire referrals and

sales leads

Handled placements of US Citizens, Green Card Holders, EADs, H1B's, OPTs and TN permit

Holders.


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2. Clearly identify the skill sets your staff is capable of providing, and clearly indicate if subcontractors

or sub-consultants will be used. Identify special projects they have staffed, any membership in

professional organizations relevant to the performance of this contract. Also indicate how the quality

of staff over the term of the agreement will be assured.

Infojini Inc.’s Response:

Skill sets of available staff

Staff Augmentation Services Program/Project Management

Applications Development Network Engineering and Management

Quality Assurance and Validation End-user Technical Support

Security Management Database Management

Desktop Management Configuration Management

Change Management ERP Systems such as PeopleSoft, SAP

Business Analysis/Technical Writing Services Web site design, coding and maintenance

Subcontractors or Sub-consultants

Infojini Inc. will not use any subcontractors or Sub-consultants to meet the University requirements.

To maintain the quality of staff over the agreement Our recruiters conduct a 4 step screening process to ensure that the resource is a perfect match for the state agency’s

requirement.

a) Technical Screening: We would conduct this round of screening to test the technical ability of the resource

being submitted.

b) HR round of screening: We would conduct this round of screening to understand whether the resource is

committed to accept the opportunity with the client. We would make sure that the following expectations are

clearly communicated with the resource:

Compensation Offered

Duration of the project

Location and travel requirements

Work hours and any weekend or off hours requirement

Onsite/offsite

Dress code (if any)

We do this to avoid any resource to back out after going through the interview process.

c) Pre-Screen Employment/Background Checks: Depending on the client’s requirements the background

checks are completed at the time of candidate submission or before the resource starts at the state agency.

Infojini runs a background check for all employees and contractors to include a 7 year criminal background

check.

We run other checks as required by the client that include, but are not limited to, drug screen, education

verification, Office of Foreign Asset Control (OFAC) compliance, professional reference checks, or

certification verification.

d) Reference Checks: We would carry out a thorough reference check of candidates and present them to the

City only after receiving a positive feedback from all references.


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OVERALL RESPONSIVENESS OF PROPOSAL TO SATISFY SCOPE/PROJECT

APPROACH

1. Describe your company’s capacity in providing services in all temporary labor areas, including

non- management, management and technical categories. Also, how do you propose to deliver

these services to UCF in a timely manner?

Infojini Inc.’s Response: Infojini Inc. is able to meet our commitments and be responsive to your needs because of our current resource pool,

recruiting database, and a highly experienced recruiting team. We have a strong database of over 24,000+ technical

staff with the technical experience as required by labor categories under Task Order Group One. We have developed

this database by working with various clients such as State of Maryland, Texas, California, South Carolina, North

Carolina, Washington, etc.

Following figure shows Infojini Inc.’s recruitment methodology to meet University’s requirements:

Figure: Infojini Inc.’s Recruitment Methodology


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Page 23

2. Describe how urgent requests are handled.


Infojini Inc. will assign a dedicated a team of 5 recruiters to work on University’s urgent requirements. Infojini

Inc. will follow the following steps to meet University’s urgent requirements:

Figure: Infojini’s Response to meet University’s Urgent Needs

Day 1

Recruitment Manager along with her team will analyze the requirement sent by the Unviersity on a priority basis and

start sorucing candidates to find a perfect match

to meet the requirements mentioned

Day 2

Recruitment Team will source adequate number of candidates and send it

for review to the Recruitment Manager. Manager's will screen candidate to check the candidate's quality and

availabllity to meet Univeristy needs.

Day 3

Shortlisted candidates with immediate

availability will undergo Infojini Inc.'s standard

reference check policies to check prior work

experience and behaviour. The

candidates who pass the background check will

be submitted to the University for review.


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3. Provide an explanation of how background checks will be processed.

Infojini Inc.’s Response: Our recruiters will conduct a four-step screening process to ensure that the resource is a perfect match for the DIR’s

requirement.

a) Technical Screening: This round of screening tests the technical ability of the resource being submitted.

b) HR Round of Screening: This round helps understand whether the resource is committed to accept the

opportunity with the client. We ensure that the following expectations are clearly communicated with the

resource:

Compensation Offered

Duration of the project

Location and travel requirements

Work hours and any weekend or off hours requirement

Onsite/offsite

Dress code (if any)

We do this to avoid any resource to back out after going through the interview process.

c) Pre-Screen Employment/Background Checks: We coordinate the background investigation processed by

the DIR. If the State does not perform the background investigation, then we will conduct a background

investigation compliant with the DIR’s requirements. We run other checks as required by the DIR that include

drug screen, education verification, Office of Foreign Asset Control (OFAC) compliance, professional

reference checks, or certification verification.

d) Reference Checks: We carry out a thorough reference check of candidates and present them to the DIR only

after receiving a positive feedback from all references. Following figure shows questions on our Professional

References Form.


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PROFESSIONAL REFERENCE CHECK FORM

Candidate Name:

Company:

Name of Reference:

Title of Reference:

Phone/Email:

Date:

Reference Check Conducted by:

1. What were his/her Dates of employment?

2. What is/was your relationship w/him/her?

3. What were his/her job responsibilities?

4. How would you rate his/her work performance on a scale of 1-10 (1 being lowest score, 10

being the highest)?

5. What were his/her strengths?

6. Any recommendations for improvement?

7. How was his/her interaction with other team members?

8. How would you describe his/her overall communications skills?

9. How was his/her work attendance and punctuality to work?

10. Why did he/she leave?

11. Is he/she eligible for rehire?

12. Any additional comments?


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4. Describe your process of vetting employees to meet the needs of the university; including

professional appearance, reliability and workplace skills.


Vetting of employee is an important part of the recruitment cycle in Infojini Inc. to make sure candidates

provided to the client are the best possible fit. Infojini Inc.’s vetting process includes the following checks:

I. Right to work in United States

II. Pre-employment Health Checks

III. Criminal Records Checks

IV. Reference Checks for past projects

V. Briefing candidates on client expectations in terms of work and workplace behavior

VI. Dress code requirement as per client

VII. Blacklist Checks


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5. What is your company’s fill percentage and lead time to get an employee ready to work?


Infojini Inc. has an excellent fill percentage of 95% with a lead time to get an employee ready to work even within 2

weeks if required.


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CONFORMANCE TO ITN’S PREFERRED CONDITIONS AND REQUIREMENTS


Attached is filled Appendix II from the solicitation in accordance to conformance to ITN’s preferred conditions and

requirements.


APPENDIX II SUPPLEMENTAL OFFER SHEET

TERMS AND CONDITIONS The sections set forth below are to each be initialed, as YES for "understood and agreed upon" or NO for "not agreed to." Failure to complete and return this document with your offer could result in rejection of your offer, at UCF’s sole discretion. Respondents shall not check sections as "understood and agreed upon" with the intent to negotiate a change to those sections/terms and conditions after tentative award of a contract resulting from this ITN. Respondents disagreeing with any term or condition of this ITN are to act to resolve the difference prior to the deadline for inquires, as noted in this ITN. A Respondent’s disagreement with any non-negotiable section of this ITN shall be automatically rejected. Failure of the university and the tentative awardee to come to an agreement with respect to terms and conditions within a time frame UCF determines to be reasonable constitutes grounds for rejection of that offer and the University shall have the right, at its sole discretion, to award the contract to the next favorable respondent.

SECTION YES NO RESPONDENT INITIALS

2.1 **Non-negotiable** _____ _____ _______

2.2 **Non-negotiable** _____ _____ _______ 2.3 **Non-negotiable** _____ _____ _______ 2.4 _____ _____ _______ 2.5 _____ _____ _______ 2.6 **Non-negotiable** _____ _____ _______ 2.7 Section Not Used 2.8 **Non-negotiable** _____ _____ _______ 2.9 _____ _____ _______ 2.10 _____ _____ _______ 2.11 **Non-negotiable** _____ _____ _______ 2.12 _____ _____ _______ 2.13**Non-negotiable** _____ _____ _______ 2.14**Non-negotiable** _____ _____ _______ 2.15 _____ _____ _______ 2.16 _____ _____ _______ 2.17 _____ _____ _______

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SECTION YES NO RESPONDENT INITIALS 2.18 **Non-negotiable** _____ _____ _______ 2.19 _____ _____ _______ 2.20 **Non-negotiable** _____ _____ _______ 2.21 _____ _____ _______ 2.22 _____ _____ _______ 2.23 _____ _____ _______ 2.24 _____ _____ _______ 2.25 _____ _____ _______ 2.26 _____ _____ _______ 2.27**Non-negotiable** _____ _____ _______ 2.28 **Non-negotiable** _____ _____ _______ 2.29 _____ _____ _______ 2.30**Non-negotiable** _____ _____ _______ 2.31**Non-negotiable** _____ _____ _______ 2.32 _____ _____ _______ 2.33 _____ _____ _______ 2.34 _____ _____ _______ 2.35**Non-negotiable** _____ _____ _______ 2.36 _____ _____ _______ 2.37 _____ _____ _______ 2.38 _____ _____ _______ 2.39**Non-negotiable** _____ _____ _______ 2.40 _____ _____ _______

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SECTION YES NO RESPONDENT INITIALS 2.41 _____ _____ _______ 2.42**Non-negotiable** _____ _____ _______ 2.43 _____ _____ _______ 2.44 _____ _____ _______ 2.45 _____ _____ _______ 2.46 _____ _____ _______ 2.47 _____ _____ _______ 2.48 _____ _____ _______ 2.49 **Non-negotiable** _____ _____ _______ 2.50 _____ _____ _______ 2.51 _____ _____ _______ 2.52 **Non-negotiable** _____ _____ _______ 2.53 **Non-negotiable** _____ _____ _______ 3.0 _____ _____ _______ 4.0 _____ _____ _______ Appendix II _____ _____ _______ Appendix III _____ _____ _______ Appendix IV _____ _____ _______ Appendix V _____ _____ _______ Company: ___________________________________________________________

Authorized Representative’s Name: _______________________________________

Authorized Representative’s Signature: ____________________________________

Date: __________________________

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Infojini Inc.

Sandeep Harjani

09/21/2016

APPENDIX – A

Please find below Infojini Inc.’s financial statements for the year 2014 – 2015.

1

IMPORTANT DOCUMENT – INVITATION TO BID REVISION

ITB NUMBER: 1602JCSA OPENING DATE & TIME: September 22, 2016 @ 2:00 p.m. ITB TITLE: Temporary Labor Services ADDENDUM NUMBER: 1 ADDENDUM DATE: September 9, 2016

The purpose of this addendum is to answer questions submitted by vendors during the open

question period.

See below addendum continuation sheet.

PLEASE ACKNOWLEDGE RECEIPT OF THIS ADDENDUM BY SIGNING AND RETURNING IT, AND

ALL OTHER REQUIREMENTS WITH YOUR PROPOSAL. FAILURE TO SIGN AND RETURN WITH

YOUR PROPOSAL COULD RESULT IN REJECTION OF YOUR PROPOSAL.

_____________________________________ ________________________________________ BIDDER SIGNATURE PRINT OR TYPE PROPOSER’S NAME

_____________________________________ ________________________________________

COMPANY NAME EMAIL ADDRESS

_____________________________________

DATE

Sandeep Harjani

Infojini, Inc. [email protected]

9/28/2016

submit offer to: university of central florida purchasing ......discretion, such assignment shall be...

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