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YOURSUCCESS GUIDE

INFO TO KEEP CLOSELike any specialized industry, Mannatech has a few words and terms that are unique to us. If you see terminology in this booklet that is unfamiliar, please refer to the helpful glossary on page 37 for an explanation.

As an Associate, your most important resources are your Mannatech Support Team (your Enroller/upline support) and your Mannatech Corporate Office connections. Please fill in the important contact information below (with the help of your Enroller) and keep it handy.

My Mannatech Support Team

My LeaderName ____________________________________

Phone Number_____________________________

Email _____________________________________

My Upline Leader (if Different)Name ____________________________________

Phone Number_____________________________

Email _____________________________________

My First Upline Presidential DirectorName ____________________________________

Phone Number_____________________________

Email _____________________________________

My Associate ID Number__________________________________________

My Personal Web Page__________________________________________

GETTING STARTED RIGHTYOUR SUCCESS GUIDE Congratulations on making one of the most important decisions of your life—to join Mannatech as an Associate! We are so excited to have you as a part of our family and we are always at your service to help ensure your success.

It’s our commitment to help provide optimal health through essential nutrition as well as helping you meet your financial goals. This guide is the perfect jumping off point to achieving both.

In it, you’ll find everything you need to start and maintain a wellness-based business. From building a strong foundation to learning how to talk to others about our science-backed, transformational products, this guide will be your ultimate tool.

Regardless of your background, anyone with a caring heart and the willingness to learn and grow personally can succeed in building a sustainable business with Mannatech. This guide is only one of the many powerful resources available to help you transform yourself and the world, one person at a time.

I believe in you and I look forward to celebrating your achievements as you progress down this path of entrepreneurship. Please take the time to read this entire guide to get off to a running start!

Alfredo Bala

Chief Executive Officer and President

TABLE OF CONTENTSWhat You Need to Know 5

Your First 48 Hours 8

Know Your “Why” 11

Personal Development & Growth 13

The Four Basics 14

Your First 30 Days 32

Beyond Your First 30 Days 34

Start Your New Life 36

Glossary 37

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Worldwide HeadquartersMannatech, Incorporated600 S. Royal Lane, Suite 200Coppell, Texas 75019Phone: 972-471-7400

North AmericaHours of Operation Monday – Friday 8:30 am – 8:00 pm CSTClosed Saturday and Sunday

Customer Care

US: 972-471-8111

US (Toll Free): 800-281-4469

US (Fax): 800-825-6584

Canada (Toll Free): 866-717-2715

Mexico: 001 800 5149053

South Africa: 0800-981-117

Spanish: 800-472-0149

Korean: 866-717-2176

Mandarin Chinese: 866-266-9812

WHAT YOU NEED TO KNOWStay Connected OnlineMannatech provides you with multiple marketing and training tools to help you build your business. Use these tools to learn about the company, products, opportunity and incentives, and to share success stories.

System.mannatech.com: When starting your own business there are four steps to get your business booming. We’ve constructed a System that helps you easily navigate and begin your new venture.

Mannatech.com: Log in to access ordering, enrollment, processes, reports, communications and our resource library, which have all been optimized to enhance your ability to duplicate your business.

Allaboutmannatech.com: Bookmark this link, as it will be your primary online resource for updated information about every aspect of conducting your business, including incentives, product promotions, events and recognition.

Mannatech+ App: Go to GooglePlay or the iTunes store on your phone to download the easiest way to share Mannatech.

Library.mannatech.com: Our online library gives you access to virtually every kind of tool you will need, including training materials, opportunity information, product profiles, success stories, videos (by language and country) and more.

Facebook: facebook.com/mannatechinc

Instagram: instagram.com/mannatechinc

Twitter: twitter.com/mannatech

Corporate Contact Information

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WHAT YOU NEED TO KNOWCORE COMMITMENTSTo get where you want to be, you’ll need to be dedicated to your vision and make a promise to yourself on a regular basis. Here are a few commitments that will get you started and keep you motivated:

Why Mannatech?The human body is a miracle. There are trillions of cells in your body and they communicate with one another. These cells know when they need nourishment, protection, repair and even destruction. When cells don’t have proper nutrition, however, they don’t communicate well. But with the right kind of nourishment, your body can do amazing things.* This specific nourishment is called Glyconutrition. Mannatech is the pioneer and patent holder for this groundbreaking technology that’s revolutionizing nutrition, immune health, weight loss, skincare and more.*

1. I will set goals and review them every day.

2. I will introduce at least one Mannatech product to each member of my family.

3. I will conduct a conference call with my upline support team at least once daily, or complete seven in a week.

4. I will invite three contacts to learn about Mannatech every day. I will use system.mannatech.com or the Mannatech+ app to make this easier.

5. I will actively share Mannatech for at least one year—no excuses.

6. I will attend the next MannaFestSM event.

7. I will become a product of the product by trying every Mannatech product and incorporating the ones that are best for me into my daily regimen.

8. I will strive for a balanced lifestyle: eat right, exercise regularly and spend time with family.

9. I will focus on at least one aspect of personal development throughout the year.

10. I will enjoy life as an Associate and do something just for myself every day, no matter how small.

“I never want to go a day without my Mannatech products.”

*These statements have not been evaluated by the Food and Drug Administration. Not intended to diagnose, treat, cure or prevent any disease.6

Events: Attendance Is Crucial to Your SuccessBe sure you attend as many events as possible and invite guests. Here’s why:

Training, Training, Training: Learn from fellow Associates and industry leaders who have already begun their journeys to success.

New Knowledge: Be among the first to discover the latest developments, in products, tools and programs.

Recognition: When you or your team members are recognized on stage for your achievements, you will inspire others. Recognition keeps your team’s momentum going and escalates your efforts.

Validation: The experience of being among thousands of people who are like-minded, have similar goals and are at various levels of accomplishment is unparalleled and exhilarating. Events build your confidence in Mannatech and in yourself.

Focus: At an event, you place yourself in a nurturing, beneficial environment. You are surrounded by team members, other Associates and corporate representatives who all have the same single-minded focus: transforming lives and transforming your lifestyle!

Opportunity: Events give you the chance to connect with and support your team. They give you the opportunity to see and meet other passionate Associates and share what’s working and what isn't.

WHAT YOU NEED TO KNOW

Pro Tip: Go to mannatechlive.com for a schedule of events, webinars, training and more!

Events to attend:

Local event

Local event

• Webinars

• Bi-weekly meetings

• Monthly trainings

• Super Regional training

• MannaFestSM event

• Incentive trips

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Step 1. Connect with your Enroller. Reach out to your Enroller and let him/her know your new Associate Welcome kit arrived. Ask for guidance and support in walking through this guide. The more you work with your Enroller when you are getting started, the quicker you will understand how to achieve real success.

Step 2: Set your launch date. What day over the next seven are you going to have a business launch party? You’re open for business, it’s time to tell the world!

Step 3. Log in to mannatech.com and set up your online account. Go to mannatech.com and sign in. After you have set up your account, look around and become familiar with the Mannatech back office. The resource tools provided in the back office will

assist you in being able to share Mannatech, view vital statistics, communicate and keep track of your organization and your contacts.

Step 4. Become a product of the product by establishing your Auto Order. The best way to learn about the Mannatech products is to use them. When you see and feel the results of using the products yourself, you become a “product of the product.” This will help you share them authentically as well as enable you to create a variety of personal Mannatech stories, which will be one of your most powerful tools in building your business. As the old adage goes, “Facts tell, stories sell.” So start using the products today and build your base of personal stories.

YOUR FIRST 48 HOURSThe first 48 hours are vital to your success. Remember that we’re here for you every step of the way with business resources and support, but ultimately your success is up to you. The following steps are simple and have proven to be effective for building a strong foundation for a successful business:

“For the last 16 years I have always felt that the Mannatech supplements have filled the gap in nutrition that I was not getting from my regular diet.” ––Mike G.

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YOUR FIRST 48 HOURS

Set a goal to have a qualifying order of 100 Personal Point Volume each month. The option of being set up on Auto Order ensures you won’t miss a qualification and a chance to earn commissions!

CONTINUED

Step 5. Bookmark your online resources. Stay up to date on the latest information about the company at allaboutmannatech.com. This website provides info on incentives, products, trainings, events, recognition and tips to build your business. Watch webinars, receive training and find recruiting tools at mannatechlive.com. You can also follow Mannatech on social media: facebook.com/mannatechinc, instagram.com/mannatechinc and twitter.com/mannatech.

Step 6. Create a dream board. One of the most enjoyable things about starting your new business is being able to dream again! Create a dream board. All you need is a white poster board, a glue stick and some magazines. Find phrases or images that reflect your goals (e.g., better health, a little extra spending money, college fund for kids, being able to play your favorite sport again, travel, hiking, opening an animal sanctuary) and inspire you; cut them all out and

glue them onto the board. Place your dream board in a visible spot so you can see it every day and be reminded of why you started this new business.

Step 7. Work on YOU! The Core Activities:

1. Listen to positive motivational messages, Mannatech success stories and training calls

2. Listen to weekly team calls

3. Attend monthly training

4. Participate in achiever counseling sessions for director and above

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YOUR FIRST 48 HOURS CONTINUED

Step 8. Know your “why.” What is the reason you chose Mannatech and what is it that you want to create more of in your life through your Mannatech business?

Get specific. This shouldn’t be a vague statement like “to make additional income.” Work with your Enroller to develop a clear picture of your dream and put it into words. Because this step is so crucial, let’s dive into it some more.

What is YOUR “why”?

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KNOW YOUR “WHY”Perhaps in our profession more than in any other, it is important for you to know your “why.” It should be the driving force for your entire business and what keeps you motivated and focused. Whenever there is doubt in your mind, you should always be able to turn to your “why” to help you keep moving forward.

Review the following motivational factors to help identify your “why.” Write the ones that stand out to you on a separate piece of paper and post it on your dream board.

Key Motivational Factors:

Health: Health is your first wealth. Either you’re very health conscious and care about things such as nutrition, good eating habits and regular exercise, or you don’t have the right quality of life to do the things that are really important to you.

Finances: You may be going through a major financial struggle. Think about the importance of having financial freedom, retiring early, new business concepts and other streams of income.

Time: Either you have a lot of time or you have NO time. Ask yourself: “If I had more time, what would I do with it?”

Living a Life of Significance: You want to do something that really matters in your free time.

Leaving Behind a Legacy: Taking care of your children and their children’s children is important to you.

Early Retirement: Stop working an unfulfilling job, and instead do what you love.

Humanitarian: You have the heart, desire and passion for helping others.

Big Dreams: You want a new home, car, motorcycle or boat; you’d like to travel the world, or even own your own business with flexible hours.

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The more specific you can be, the better

results you will see!

CONTINUEDKNOW YOUR “WHY”After narrowing down some of your key motivational factors, answer these questions:

What drives you the MOST? It’s easy to say that your “why” is that you want to earn more income. But what drives you beyond that? Maybe you want to earn more income so you can travel to see your kids or open up a non-profit organization.† The deeper you dig into your “why,” the stronger it will be and the less likely you’ll be derailed from achieving your goals.

What drives your actions RIGHT NOW? This feeds directly back into your “why.” Right now, you’re missing your children. Right now, you are struggling with debt. Right now, you think you’re not feeling your best. Your “why” can be the answer to those troubles.

Your “why” for joining Mannatech is also the foundation of your success and a big part of how you will introduce the products and the opportunity to others. That’s why it’s so important to develop a strong “why.” Contact your Enroller to help you fully develop your “why,” then get out there and start living your own story.

†The lifestyle indicated are not necessarily representative of what you may earn or achieve. Your individual earnings and lifestyle as an Associate are strictly dependent upon your respective area, skills, and effort. Mannatech makes no guarantee of earnings or lifestyle.

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Tip: One important quality of a leader is goal accountability. Write down your goals and place them where you can see and review them every day; be sure to also share them with your Enroller so you can be held accountable. Dominican University recently did a study on goal achievement and found that “those who sent their commitments to a friend accomplished significantly more than those who wrote action commitments or did not write their goals.” So write down your goals and SHARE.

PERSONAL DEVELOPMENT & GROWTHBeing your own boss comes with a unique set of responsibilities. In essence, you can no longer depend on someone or something else for your success or growth. It’s all about you now. You can set your own goals, focus on your intentions and chart the speed with which you grow. You might even be surprised how stepping out of your comfort zone may produce some amazing and fulfilling results.

One of the results that comes from personal growth is learning to become a leader. A successful business hinges on strong leadership, and despite what you may have heard, leaders can be made. All it takes is a willingness to learn and the drive to be taught.

Begin building and developing these characteristics of a good leader:

• Be a good listener.

• Offer constructive feedback.

• Make time for your team.

• Build relationships.

• Define team goals.

• Inspire people.

• Respect the process.

• Be a great example.

• Empower effectively.

• Know your role.

None of these things will happen overnight. But make a commitment to soak in as much knowledge as you can about leadership, whether it’s from books, seminars or meetings with your Enroller and your upline.

Go to the app store and download the Mannatech+ app to receive inspiring talks on the characteristics of a leader, training and success stories.

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THE FOUR BASICSEvery business has steps that are necessary to learn in order to be successful. Our steps, if mastered and repeated consistently, will empower you to build a successful Mannatech business. 1. MAKE

A LIST

2. CONTACT AND INVITE

3. SHOW THE PLAN/ PRESENT

4. FOLLOW UP

THE FOUR BASIC STEPS

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THE FOUR BASICSMAKE A LIST Every business needs a market in order to be successful. You can begin to build yours on your first day with Mannatech by creating a list. Start your list by writing down everyone you know and getting at least 100 names on it!

Your contacts on your cell phone or your friends on social media can be a great place to start. We’ve put together some ideas to help jog your memory but if you have questions about how to compile your initial list, contact your Enroller for help.

• Retirees

• Parents

• In-laws

• Millennials

• Young families

• “Middle-age” families

• Families with both parents working outside the home

• Parents with hectic/stressful schedules

CONTINUED

Ideas for creating and adding to your list: Who do you know that is interested in their health, appearance and overall wellness?

Who do you know that … ?

• Has tried dieting in the past but failed

• Eats a healthy diet

• Works out/exercises regularly

• Wants to optimize their health

• Is aware of today’s top health threats

• Is generally health-minded

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Do you know a business-oriented person who … ?

THE FOUR BASICS CONTINUED

Keep this list near your desk, refrigerator or other prominent place and add to it daily. Compiling your list is an ongoing process; if you’re always adding to it, you will never run out of people to contact. Think about all the people you come in contact with every day. Make it a goal to add at least one to three new names to your list each day, and then contact them (which we’ll cover next).

Tip: You may want to separate your contacts into groups: those you know well, such as family and friends; those you are acquainted with; and people you barely know, like those you run into at restaurants and stores you frequent.

• Currently owns or has owned his/her own business

• Is an entrepreneur

• Is looking for additional income

• Is a stay-at-home mom or dad

• Is interested in home business tax advantages

• Is unhappy in his/her current job

• Is approaching retirement

• Has a sociable, enthusiastic personality

• Is highly credible in her/his circle of influence

• Has previous experience or success in your new field

• Has the means to invest in starting a business

• Is highly driven and self-motivated

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MEMORY JOGGERName Phone Email Date

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What’s most important is to be a great

listener.People don’t care how much you know until they know how much

you care.


CONTACT AND INVITE Next, contact the people on your list via phone, text, email, social media or face-to-face and then invite them to a meeting to learn about Mannatech. Since you have established your “why,” you should be comfortable with using that as an approach to connecting with others. If you’re not quite comfortable on your own, work with your Enroller or upline Mentor to develop a script and practice saying it until you know it by heart. You can also ask your Enroller to join you on a few conference calls until you feel more confident. When contacting others, remember to keep your initial approach sincere, enthusiastic and concise.

Also, remember that you are the messenger and not the message. Don’t try to tell the Mannatech story. Use the tools available to you to introduce Mannatech: Go to system.mannatech.com, the resource library, mannatechtools or use the Mannatech+ app to find plenty of materials that’ll help you introduce the opportunity as well as the products. In your Starter Kit, you will find several brochures to assist you in introducing Mannatech’s business opportunity as well. When you talk to contacts, you can leave these brochures with them and then ask if you can follow up with them.

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Before you contact: Have at least two potential dates available where you and your Enroller can meet with your contact at the same time.

Remember that the purpose of contacting someone is to set up a meeting, not share the message!

During the call, keep these tips in mind:


INTRO

• When the contact answers the phone, introduce yourself.

• Make the introduction very short.

• Be excited but reserved.

Describe your reasons for the call … and WHY they were chosen to be called: (…sharp, ambitious, open to business ideas, big dreams, someone with a passion for helping people, etc.).

INVITE

• Be in a hurry: Just a few minutes, but still have something important to talk to them about.

• Keep the conversation non-committal and short: No more than 3–5 minutes.

• Be intentional: The goal is to get the person to a one-on-one or a home meeting.

• Stay focused on the areas of interest to them.

• Do not answer a lot of specific questions over the phone: That’s the reason for the meeting (to Show the Plan).

SET MEETING

• Have two dates and times available to choose from.

• Confirm the time and agreed upon date.

• Congratulate him/her for being open to new ideas.

• Give them a number to call if anything comes up that will keep them from making the meeting or being late.

Be sure to follow up 24 hours before the meeting to confirm it!

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Sample Opening Conversation Scripts Below are several examples of opening lines—how to “break the ice”—you can use as you begin sharing Mannatech with your contacts.

Script 1. “Hi Mary. You know how passionate I am about health and wellness (or diet or anti-aging, or a relevant health topic)? Well, in my spare time, I’ve started a wellness business that pays me for my passion. I’d love to talk to you about it, are you available on Tuesday or Wednesday evening?”

Script 2. “Hi John. I’m just about to walk into a meeting so I can’t chat long. But I’m excited about a business concept I was recently introduced to and it’s an incredible way to make some long-term income. If I sent you some information, would you have a chance to look at it today?”

Script 3. “Hi Chris. I’m not sure if you are familiar with Glyconutrients or Real Food Technology® solutions, but we just recently started using some incredible products and I was hoping to send you some information because I believe they can make a difference for you, too.”

Script 4. “Hi. I have been noticing what a good waiter you are/what an incredible personality you have/etc. We are actually expanding our business and I’m always looking for partners. Have you ever thought of owning your own business?”


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Script 5. “Have you ever heard of Mannatech? It’s a science-based dietary supplement company based in Dallas that has independent Associates like Uber, and we are actually looking at expanding our business in the Los Angeles area. I would love to send you some information. I can’t promise you anything. If it’s for you, great, if not, no big deal.”

Script 6. “Are you familiar with e-commerce and what’s happening online regarding people making money? We’ve just launched our business and would love to give you some information as we are looking to partner up with others. I’m available on Tuesday or Thursday evening to share some info with you. Which works best for you?”

“It’s amazing how well the Basics work. As long as youfollow them to the letter, you can have success.” ––Chris T.


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Using Social Media to Introduce Mannatech When done right, social media can be a great source for contacting/inviting people. When you think about it, our sharing model was the original social media outlet, and it has long served as a vehicle for people to connect, educate, support, train and inspire in a personal way. The only difference is that our business has often been conducted by phone, mail and in person. Nonetheless, the underlying principles that drive social media are part of what has made sharing Mannatech so prevalent.

Social media enhances your influence by giving you the ability to reach many people at once. You can even reach people globally—without incurring long distance phone bills or having to wait for “snail mail.” Make social media work for you by reaching as many people as you can, capturing their initial interest and then taking the conversation offline where you can discuss the possibilities one-on-one. Remember, the personal aspect of sharing Mannatech is critical to your success.

• Use the “90-10” Rule: With social media, it’s important to be a “giver” rather than an “asker” or “taker.” If you contribute in some way to others (by posting practical information, funny/entertaining posts, inspirational content and so forth) instead of constantly asking others to buy products or join your team, you’ll find much higher levels of success. Using the 90-10 Rule means at least 90 percent of your social media content should be of the “giving” type while the remaining 10 percent can be specifically related to promoting Mannatech and your team. Following the 90-10 rule will help you create a presence that shows your audience the kind of life they could have, but in a genuine way that isn’t “selling.”

Use social media with a purpose! Spend at

least 30 minutes a day on business related

activities.


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• Don’t Be Excessive: When considering how to create a positive, trustworthy and inspiring brand, it’s important to avoid excess. This means you can’t post all day, every day about every little thing. When building a brand (which, on social media is YOU), your content has to be consistent in its tone and image, not overbearing, inappropriate or “all over the map.” Showing restraint in what you post and how often will help you achieve a brand that exudes familiarity, reliability and trust.

• Learn to Use the Private Chat/Messaging Features: You’ll want to get the developing friendship offline as soon as possible so that you can make it personal. You can do this by reaching out to your new contact via private message. You’ll do this when they “like” or comment on one or more of your posts, and it’s beneficial if you contact them immediately. Simply send a message saying something like, “Hey, thanks so much for your response to my post. That made my day. If you’re interested, I’d love to discuss this more with you. In fact, do you have a couple minutes right now to talk?” If they can’t talk right then, set a time for as soon as possible to discuss their interest.

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• Don’t “Hard Sell”: Remember, you’re trying to cultivate a relationship. As you do this, the “sale” happens naturally and without pressure. Your new friend will join because they trust you and feel comfortable joining your team, not because you “sold” them on Mannatech. Don’t “hard sell,” as this will often just turn people off and you’ll lose all the trust and confidence you’ve worked hard to build.

• Push the Positive: As you share your story, you’ll want to project an image of someone who is pleasant and uplifting. Post content that inspires, not content that is negative or depressing. You’re ultimately trying to create a brand that communicates trust and integrity, so don’t whine and complain. Instead, compliment others regularly and express gratitude for the good things in your life. Say “thanks” to others when they compliment you or when they accept your friend request. This will go a long way in building a trustworthy online brand and relationship.

• Don’t “Steal” or Interfere: You’ll often have people ask your advice or pose a question about Mannatech, the products, the opportunity and so forth. Of course you’ll want to provide them with any help or information you can. However, if another Mannatech team member has already offered the products or opportunity to that person, leave them alone. Don’t interrupt the current conversation or try and steal this person to your team. You’ll create hard feelings and possibly rifts between your team and others. You’ll damage your reputation and the Mannatech reputation as well.

Tip: Public recognition of new followers on Twitter is a great way to push the positive and connect. Example: “Thanks to @Jsmith for the follow!”


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How Often Should You Post? Everyone involved in social media asks this question. If you post too often, you risk turning off some of your audience. If you don’t post enough, you won’t be able to attract the audience you’re looking for. Here’s a general guide for how often to post on the most popular social media sites:

• Facebook: 2–3 posts daily—not business related • Twitter: 3–5 posts daily (even more is acceptable) • Pinterest: As often as you can (research shows that the more pins you have, the larger your audience will be) • Instagram: 2 posts daily

When Should You Post? The latest surveys show that the “peak” times for posting content are from 7:00 – 9:00am and 8:00 – 10:00pm. This is when most people are looking through their social media accounts and you have the greatest chance of getting in front of your audience. Other good times to post include mid-day (12:00pm) and late afternoon (4:00 – 5:00pm). After you have contacted someone, whether it’s in person, over the phone or on social media, you shouldn’t waste any time getting to the point where you can show them the plan.

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SHOW THE PLAN

First and foremost, in the beginning, don’t feel like you have to show the plan without someone from your upline. You’ll want them by your side for some time, so be open to letting them teach you the proper way to present what Mannatech, and you, have to offer.

One-on-One Meeting Open/Bi-weekly Meeting


One of the most important aspects of building your business is how you present the products and the opportunity. The more often you approach people and do your presentation, the better you will become. Practice truly does make perfect, and to help you give a professional and consistent presentation every time, Mannatech offers many different tools and resources. If you still feel uncomfortable, don’t be afraid to ask your Enroller to help you with the process until you are comfortable doing it on your own. There are several ways to present the Mannatech plan, but here are four of the most common:

This is the best way to present to new prospects as it allows you to build an informal relationship with them. Always make sure

that you take information brochures with you when presenting. These presentations shouldn't be longer than an hour. Don’t

forget to book a follow-up meeting within 48 hours.

These are held in formal hotel settings in business dress. Credibility, relatability and excitement are maximized here. Many Associates use this as a

"second look" meeting.

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Home Meeting Online Presentation


Keep your presentation simple, brief and duplicable. Be excited, happy and have fun, but keep it concise—most people have short attention spans. Use the introductory tools in your back office to help you share the Mannatech difference. Keep in mind, this process should be easy to recreate for the people you will eventually enroll, so keep your actions simple and straightforward.

This is a great way to expose people you know well to Mannatech. These types of presentations are very duplicable

and allow you to be more productive by presenting the Mannatech plan to multiple people. The excitement of

group dynamics can also increase your results.

There isn’t a substitute for personal interaction but this is a great alternative if time and distance

are factors. It’s also a great way to pre-qualify someone or even show a full presentation. Tip: Try zoom.us to host a free webinar.

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Tips for Effective Presentations

Use the “Design Your Ideal Life” PowerPoint or brochure, found inthe resource library, to share the Mannatech opportunity.


• Relax and be natural. Be yourself and let it flow.

• Focus on connecting with the person(s) you are talking to.

• When presenting to friends or family members, be conversational but control the subject matter and don’t go off on tangents.

• If presenting one-on-one, encourage dialogue and entertain questions.

• Be flexible and adapt your presentation to the individual(s).

• Show your passion and belief in Mannatech.

• Ask questions that will yield positive answers. For example, never ask, “What do you think?” Instead ask, “Which part do you like the best?” or “What did you see in the presentation that would benefit you the most?”

• Do not engage in arguments. Questions, even if they seem uncomplimentary, show interest and possibility.

• Realize that emotions, not logic, are what move most people to buy product or join the business.

• Don’t strive for perfection. Instead, strive to establish an ongoing relationship and ask for referrals.

• If you are a couple, do your presentations together.

• “Leave-behinds”: Give your contacts something that will remind them of your presentation. Use a marketing tool, such as a brochure. You may also want to leave sample products.

For more helpful tips visit system.mannatech.com

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FOLLOW UP

Don't forget to always follow up!

Within 24 – 48 hours of making contact, be sure to follow up (this can be done over the phone, or even via text if you know the person). This last step of the Four Basics is the most important one to aid and sustain your success as a Mannatech Associate. You should be personal and informal in tone, which will engage

your contact without applying any pressure. Be open and honest—create an atmosphere that will allow your contact to ask questions.

Show that you care. People react to emotion more than intellect, so convey your sincere desire to help them benefit from the Mannatech products and opportunity. You aren’t there just to make a sale, you are there to develop a long-term partnership. Bringing specific facts that you learned from them into the conversation is extremely helpful. It shows that you were listening and that you care.

Enrollment should be the focus of your follow up, but don’t be pushy if your contact is hesitant. Be patient and record in your calendar and/or journal the results of your discussion. Even if the person doesn’t enroll today, the timing may be right sometime further down the road—in weeks, months or even years from now. Keep that person on your list until they sign up or you lose contact with them.

Enrolling/Closing Is the Natural Next Step After the presentation, your contact will likely have other questions. Answer them succinctly and with enthusiasm. If you don’t have the answer to a question, contact your Enroller or someone in your upline. By now, it should be apparent how serious your contacts are. If you feel they are excited and can see the benefits of joining your Mannatech team, they may need only a nudge to get started. Don’t be shy—simply ask them if they are ready to enroll as an Associate or to begin ordering products.

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If there is some hesitation, it may be helpful to ask them: “So, [their name], on a scale of 1 to 10 where are you?” If they answer anything less than a seven, ask, “What more do you need to get started? What can I help you with?” Continue to address any concerns with enthusiasm and confidence. Focus on the good things about the presentation and the other elements you’ve shared with them. Ask them what they liked, and then focus on those things. If they are close to committing, it shouldn’t take long to get them to a 10. If they are already at a 7 or higher, the key is to not hesitate and ask them how they would like to begin.


NEVER LEAVE A MEETING WITHOUT

BOOKING THE NEXT, even if it’s just a follow-up call.

Obviously, you’ll have contacts who will say “no.” However, this doesn’t necessarily mean “I’m not interested.” It could mean they’re still unsure, they have questions or they’re not ready at the moment. You can move on to your next contacts, but don’t leave the “no’s” behind. Periodically follow up with them. Most people would be surprised how many “no’s” eventually come back as excited, motivated members of the Mannatech team.

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Examples of Enrollment “Closing” Scripts

“Hey, Sarah, from the information you received and reviewed, are you interested in the product, the business or both?” Or, “Alex, from the information you had a look at, what interested you most?”

Let them respond. If they say they’re interested in the business, then lead them to the registration pack that most suits them, and enroll them!

If they say they are interested only in purchasing products, ask, “Which product categories are you interested in?”

Let them respond. Then help them create and customize their pack.

“All right—let’s get your order placed! We accept major credit cards.”

Then you simply place the product order.

Be sure to relate to each person based on the personal information you wrote down about them.

Encourage your customers/team members to sign up on Auto Order!With Mannatech’s money back guarantee and the Loyalty Rewards program, there is no reason not to sign them up on Auto Order immediately.

Compliant testimonials are one of the “tried and true” ways to convince newcomers to try the products and embrace the opportunity, so make sure to have a few that you can use during your presentation.

“All the things I have been passionate about––health, social justice and helping others has led me to my purpose. Mannatech is now my purpose, and I love helping others work from home and have more freedom and a better lifestyle. I also love seeing and hearing how the products have changed people’s lives like they changed my own!”* ––Naomi E.

*These statements have not been evaluated by the Food and Drug Administration. Not intended to diagnose, treat, cure or prevent any disease. 31

YOUR FIRST 30 DAYSFirst, contact your Enroller for help in creating your action plan. Start thinking about what you are going to do daily, weekly and monthly. Log what you are committed to do and when you will do it. Several activities to schedule include:

• Your launch party

• Conference calls that include your Enroller

• Number of videos you are going to share

• Corporate calls

• Presentation meetings

• Follow-up actions

Create a calendar and fill it in as far in advance as you can. For example:

DailyOn each day, write down:

• Who you will contact and how—by phone, social media or email. Whether it’s one or three people, write down each name and the person’s contact information. Use the Memory Jogger on pg. 17 for help.

• Who you will make a presentation to. Include names and where the presentations will take place.

• How many samples/business cards you will hand out each day. Include where or to whom you believe you will hand out these “leave-behinds.”

Weekly• Write down on each day who you will follow up with and how. The rule of thumb is to follow up within 24–48

hours of your initial contact.

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YOUR FIRST 30 DAYSMonthly

• Fill in the dates you will host a home opportunity meeting or a private business conference.

• Write down the number of new people you will have at the opportunity meeting.

• Plan to attend a webinar at least once. Fill in the date(s).

• Fill in the dates for at least two bi-weekly meetings including TNL (Tuesday Night Live).

• Write in the dates for monthly trainings and attend them.

• Make sure to add any quarterly events to your calendar.

Use mannatracker.com to guide your activities. This website provides an accountability tool that guides your behaviors to help increase your productivity and allow you to track your successes. You’ll learn to stay on the right path and even earn points for completing tasks. Go to mannatracker.com right now and sign up (it’s FREE!) to start earning points and adding fuel to your growing business.

Set a goal within 30 days to:• Learn about and complete a conference call (between you, a contact and your upline Enroller).• Learn how to show the “Design Your Ideal Life” and TruHealth PowerPoint presentations. Practice with

your upline on how best to use each presentation tool.• Become familiar with the sales materials in the Mannatech Resource Library.• Go to mannatechtools.com and purchase additional sharing tools.

CONTINUED

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BEYOND YOUR FIRST 30 DAYSThe keys to getting a jump start on building your Mannatech business are to stay in close contact with your Enroller, use the tools recommended by your upline and stick closely to the plan you set with them.

Example of a successful key approach for 30 days and beyond:

Create a calendar and fill it in as far in advance as you can:Basics:

• When you register a new person, set their Auto Order up to start four weeks out from their initial order.

• Make attending events a priority.

• Stay connected by joining in on all your team calls and the corporate training calls.

Daily:

• Add three new contacts per day to your contact list.

• Conduct daily one-on-one meetings (plan five or more meetings per week) or small group business presentations.

• Be active on social media. Spend 30 minutes daily on the business side. Be a giver.

• Get in the habit of using system.mannatech.com or the Mannatech+ app.

1. Read an inspiring book for 30 minutes a day.

2. Listen to a CD or online positive message every day.

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BEYOND YOUR FIRST 30 DAYSWeekly:

• Help plan and attend two to three weekly events with new contacts.

Monthly:

• Attend the monthly training session closest to you.

• Participate in all company promotions.

We look forward to recognizing your success, so remember, use your resources and your Enroller and don’t hesitate to contact the corporate office for assistance. We’re here to help you every step of the way.

Tip for success:Sell and share products with others by recruiting no less than two new Associates and help them recruit and share products with two new Associates.

Talk with your Enroller to understand the details of our compensation plan.

CONTINUED

35

START YOUR NEW LIFEWith this Success Guide, our online Resource Library, the guidance of your Enroller and, of course, some hard work on your part, you have all the tools necessary for long-lasting success.

We are so excited for you to start this journey to achieving your dreams. Always keep in mind that even though you are in business for yourself, you are never by yourself. We care about your continued success almost as much as you do and will be here whenever you need help or guidance.

Make this Success Guide a part of your daily activities and commit it to heart. Remember to focus on your Core Commitments, your strong “why” and everything you’ve been taught, and you can build a wonderfully prosperous Mannatech business.

Now it’s up to you! But don’t forget, we are on your team, and we are excited to help you reach your goals!

“Many people today are scared of the future, have little purpose in life, are not feeling their best, and are lacking in finance or enjoyment. With Mannatech you can have it all.” ––Chris G.

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GLOSSARYAssociate Any independent distributor who is eligible to participate in the Career and Compensation Plan and is governed by the Associate Policies & Procedures, Career and Compensation Plan and Associate Terms and Conditions as part of his or her agreement with Mannatech.

Associate Status There are three types of Associate status. 1. Active—renewed their annual status and purchased the appropriate amount of sales volume in the current month. 2. Current—any Associate who has placed an order in a 365-day reporting period. 3. Inactive—an Associate who has not ordered any products or packs in the most current six completed months.

Automatic Order An optional product order that is automatically generated from the start date selected. Automatic Orders are processed every monthly cycle for Associates.

Career and Compensation Plan The Mannatech Career and Compensation Plan is designed to maximize each stage of business growth. Through multiple income streams, Associates are rewarded for their efforts on initial business development and sales. The plan provides a variety of distinct methods of earning income.

Commissionable Volume (CV) A percentage of the product price on which commissions will be paid.

Current Associate Any Associate who has placed an order within a 365-day reporting period.

Downline Consists of all the Associates/Preferred Customer enrolled or sponsored by an Associate or by other Associates in their team or organization.

Downline Point Volume (DPV) The total PPV (Personal Point Volume) plus all downline volume.

Enroller Your Enroller is the person who introduced you and registered you in Mannatech initially. The Enroller and the Sponsor may be the same person, or your Enroller may place you under an existing leg. You will work directly with your Enroller and the upline mentors they introduce you to.

Group Point Volume (GPV) The total PPV (Personal Point Volume) plus your volume on the first 5 levels beneath you.

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NOTESLeg Personally sponsored Associate in his/her entire downline structure.

Personal Point Volume (PPV) The number of points earned on personal product purchases/sales needed to qualify for commissions during each month. The PPV is used to calculate Group Point Volume (GPV).

Preferred Customer Customers that place orders and receive a discount off the retail price and can participate in the Loyalty Program.

Sponsor The Sponsor is the person in the position directly above you. However, this does not mean you will work with this person directly. You will work with your Enroller and upline mentors that you meet through your Enroller.

Upline This consists of your Enroller and any other Leaders in the levels above you.

GLOSSARY

38

NOTES

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MANNATECH PAY IS HERE

mannatechpay.com

Introducing Mannatech Pay, a new commission payout service from Mannatech that enables Associates to receive their commissions quickly and easily across multiple countries worldwide—100% electronically.

Comprised of an online e-wallet account, Mannatech Pay gives you full control over how you wish to receive your commissions using a variety of payout options, wherever you are.

Once you have requested and activated your Mannatech Pay account (see “Sign Up” section for instructions), you can log into the Mannatech Pay website (mannatechpay.com) and review commission payments, transaction history and balances as well as configure payout options, set payment alerts and much more.

Mannatech Pay Visa® Prepaid Card, E-Wallet and Mobile App

Your Commission Payments, Your ChoiceWith Mannatech Pay, YOU choose how you want to receive your commissions from Mannatech. Payout options can be easily setup in your Mannatech Pay e-wallet account at mannatechpay.com.

That’s it! You will receive an email within 1-2 business days with instructions on how to activate your Mannatech Pay e-wallet. Once your Mannatech Pay e-wallet has been activated, you can log in and configure your payout option preferences and manage your commission payments going forward.

• Get paid instantly on the Mannatech Visa Prepaid Card—faster than direct deposit.

• Multiple payout options in local currency, depending on country.

• Quickly receive commissions directly to your bank account.

• Easily withdraw funds at ATMs, or as cash pickup at MoneyGram agent locations.

• Ability to split payments between payout options, such as bank and card.

• Ability to manage money more easily with 24/7 access to Mannatech Pay website.

• Manage commissions on the go with the Mannatech Pay mobile app.

• Premium live customer support available 7 days a week by phone, chat or email.

Mannatech Pay benefits

Bank Transfer Cash Pickup Check

Note: Not all payout options are available in all countries.

Prepaid Card1 Log into your Mannatech back

office account

3 Click “Request Mannatech Pay now” link, below “Log in” button

2 Go to “Manage My Business” link, then click “My Commissions” link

4 Fill out form, tick “I Agree” box, and click “Submit”

#mannatechpaymannatechpay.com © 2017 Mannatech, Incorporated. All rights reserved. Mannatech and Stylized M Design are trademarks of Mannatech, Incorporated.

Sign up forMannatech Pay Today

To sign up for Mannatech Pay, simply follow these 4 easy steps. If you have questions about the Mannatech Pay sign up process, please

contact your local Associate customer support team.

20264.0417 Item Number: 1415801

mannatech.com © 2017 Mannatech, Incorporated.

All rights reserved.

Mannatech, Stylized M Design, MannaFest, Mission 5 Million, M5M and Real Food Technology are trademarks of Mannatech, Incorporated.

Mission 5 MillionSM Helping people across the world has been our passion for over 20 years. By establishing the M5M Foundation, we are able to help malnourished children all over the globe get nutrients they need. The best part? That help comes from those who champion our cause. For every $100 order of Mannatech products, a one-month supply of PhytoBlend

powder is provided for a child in need. By making a difference in your life, you make a difference in theirs.

Learn more at m5mfoundation.org

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