successful broadband deployment for municipalities
DESCRIPTION
Presentation that Brian Estrem delivered at the Alcatel-Lucent Municipal Broadband Seminar in Des Moines, IA on May 21, 2009. Discussion of applications and infrastructureTRANSCRIPT
Successful Broadband Deploymentsfor MunicipalitiesApplications and Infrastructure
Brian Estrem U-reka Broadband Ventures, LLC
May 21st, 2009
Applications and Inventories
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U-reka Broadband Ventures, LLC
History and Expertise
Our partners have extensive experience in the business development, design, implementation and operation of next-generation Broadband networks
Early adopters of fiber-to-the-premise and Internet Protocol Television (IPTV) services
Clients include Service Provider’s, Local Units of Government and Private Businesses
www.u-rekabroadband.com
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Which comes first?
Infrastructure or Applications? Chicken of the Egg?
Applications help drive bandwidth demand and design considerations
The more Applications you can envision the more opportunities you have to drive revenue and cost-savings to the Municipality
In addition different applications can drive other funding opportunities (think Stimulus Dollars)
Where do you start?
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Public Sector Inventory
What are the Public Sector Applications that you can bring solutions to?
For example in a Municipality you may have the ability to provide applications for:
– Public Safety– Health Care– Education– Libraries and Community Centers– Traffic Management– City Utilities and Public Works– Smart-Grid
All of these solutions that you can create drive revenue to your infrastructure and create cost savings within your community that you can credit to your network operation
Also many of these applications never leave your network and have little or no incremental cost to provide
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Business Community Inventory
What are the economic development and business retention goals of your community?
What are the applications that your business community requires?– High-Speed Data Services– Data Center Requirements– Data Security Requirements– Advanced Voice and Video Services (Telephone System replacement and High-
Definition Video Conferencing– Mobility
Inventorying your Business Community requirements is important:– Brings your Economic Development Staff into your project– Business Customers often bring in the most revenue to a project
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Residential Inventory
What is the current status of the Telephone, Cable Television and Wireless Companies in your community?
– Services Reputation– Customer Service Reputation– Pricing and Value Reputation
What are your residents looking for:– High Speed Internet– More Television Choice– Expanded Calling Areas– Lower Prices– Local Service
How likely are your residents to switch services from their current providers?
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Infrastructure Considerations
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Layering the Applications to the Infrastructure
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Example of how you layer applications and inventories to devise and infrastructure plan
Utilizing the Inventories and Applications you can determine logical network layouts to meet your requirements
Begin with a core infrastructure and layer on additional infrastructure for residential and business requirements
You do not need different networks to serve your different customer sets-a combined infrastructure is a more resilient infrastructure
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Infrastructure Considerations
What existing Municipal resources can you utilize?– Rights-of-Way– Municipal land for cabinet or hub sites– Municipal Buildings for Operations and Equipment– Services such as Human Resources, Accounting and Legal
Not just physical assets:– Economic Development becomes a promoter of your services– Public Works may provide infrastructure services
– Locates– Land and Building Maintenance
– Council members championing your cause
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Services Infrastructure
Services include:– Telephone Switching Equipment– Cable Television Headend– ISP Infrastructure– Co-location Facilities
Must be built carrier grade; 24/7 availability 99.999% reliability
Must have redundancy
Will include power backup
Will be secure
Infrastructure includes how you interconnect to the rest of the world for services
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Fiber Infrastructure
Determine Core Routes– Physically Redundant– Pass as many “Big Business” and Municipal Buildings as possible with Core– Ensure you have estimate growth capacity for Core Route
– More Fiber– More Conduit
– Don’t undersize your network-the incremental cost of additional fiber strands is small
Place Fiber cabinets in locations that minimize the possibility of them being damaged by traffic or vandalism
– At Public Works locations can be secure– Attempt to place off of Right-of-Way where future construction might take
place
Same rules go for distribution fiber facilities-protect as much as possible
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Support Infrastructure
Operational Support Systems (OSS) and Business Support Systems (BSS) include:
– Billing – Mapping – Plant Inventory
– Electronics– Fiber
– Customer Care– Trouble Ticketing– Services Activation
Support Systems must interconnect to create a seamless system for staff and customers:
– Eliminate “swivel chair” operations– Initial investment in systems can reduce future operational costs– Documentation of your systems and business processes allow a smoother
operation
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Conclusions
Applications will drive Infrastructure decisions; spend the time up-front to understand what all the needs of your customer base are
Look for applications that fit an un-met need for your customer base
Inventory what your Municipal, Business and Residential Customers require for services
Only once you have determined your applications and services then you can make intelligent infrastructure decisions
All portions of your infrastructure (Services, Fiber and Systems) must meet high-standards to compete in the marketplace
Don’t scrimp “Capital Costs are only once, Operations Cost forever”
Questions: [email protected] 763 355-8301
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