successful interpersonal comunication tayyaub khalid

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    Strategies for Successful interpersonalStrategies for Successful interpersonal

    communicationcommunication

    Group members

    Tayyaub khalid (3064)

    Farid sajid (3069)

    Syed hassan (3070)

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    Interpersonal communicationInterpersonal communication

    What is the interpersonalWhat is the interpersonal

    communication?communication?

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    I

    nterpersonal communicationI

    nterpersonal communication Informal interaction or face to face

    communication between people with

    opportunity for feed back

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    D

    yadic communicationD

    yadic communication Two person seeking to exchange

    information

    Formally occurred in meeting

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    Self perceptionSelf perception Perception means

    Self perception

    Drawing conclusions about othersSelf perception cycle

    Self-perception

    Oral responses Nonverbal responsesSelf-behavior

    Perception

    others

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    Many links and less feed back in minimal

    interpersonal communication

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    Extensive feed back leads to extensive

    interpersonal communication.

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    Classification of dyadic communicationClassification of dyadic communication

    (A)

    Functional

    relationship

    (B)

    Type

    relationship

    Classification of dyadic communication

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    Functional relationFunctional relation

    Interviewing (for job)

    Instructional interview (instructional talk or

    1 to 1 talk) Telephone exchange (business conversation,

    dealings, clarification of issues)

    Grade review

    Job termination (exit interview)

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    Types of relationshipsTypes of relationships

    The 2nd way of viewing dyadic

    communication is to think about the level

    at which you relate to people.a) Intimate relation

    b) Non-intimate relation

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    I

    ntimate relationshipI

    ntimate relationshipWe desire to communicate more often

    and intimately with those with whom we

    are comfortable and trust.Examples:-

    Friends, neighbor, relative etc.

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    NonNon--intimate relationshipintimate relationship The person we dont know (stranger) during

    communication or interviewing.

    Example:-Employees, boss etc.

    Friends acquaintances

    Interpersonal relationships continuum

    INTIMATE

    NONINTIMATE

    family

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    I

    nterviewingI

    nterviewing A session with a complete stranger or

    communication with some one in your

    working environment.

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    I

    nterviewees responsibilityI

    nterviewees responsibility Interviewee is that person who makes himself to

    give an interview in any organization

    Interviewee may be the student or employee Interviewee should give clear, detailed answers

    keep on the subject; correct any miss

    understanding cover your own agenda

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    Preparation before the job interviewsPreparation before the job interviews

    Understand your self

    Know details about available position

    Do homework on company

    Rehearse possible question

    Speak with insiders

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    Procedure during the job interviewProcedure during the job interview

    Give positive first impression Handshake

    Show a pleasant smile

    State your understanding of the interview

    Listen. That task is difficult because you may

    desire to do most of the talking. Ask thoughtful question (company, position)

    Offer a conclusion at the end of the session

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    FollowFollow--up after the job interviewup after the job interview

    If there were specific action to be

    accomplished, do so promptly.

    If you are to provide additional information,gather it and offer it to interviewer.

    If a thank you note is required, send it with

    in a day are so.

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    Interviewer's ResponsibilityInterviewer's Responsibility

    Interviewer is that person who takes an interview frominterviewee

    Interviewer primary goal is to draw information out ofinterviewee

    Interviewer may be a Professor, Director or HOD

    Objectives of the pattern interview.

    Evaluate job qualification that resumes cant provide Determent the oral communication ability of the interviewee

    Give the applicant essential facts about the job and company

    Establish the goodwill on behalf of the company

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    Interviewers preparation before interviewInterviewers preparation before interview

    Warm-up period of the interview

    Main content of the interview

    Asking appropriate questions

    Open-ended questions and statements

    Read each application resume prior to the

    meeting. Focus on core information desired.

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    TelephoningTelephoning

    It is basic business communication which is

    used extensively even in international

    communication.

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    Points To Consider In InternationalPoints To Consider In International

    TelephoningTelephoning

    Be aware of time zones

    Speak more clearly

    Follow up the conversation with a letter orfax.

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    Senders Preparation Prior To a PhoneSenders Preparation Prior To a Phone

    C

    allC

    all Know your specific purpose

    Know the precise person you are calling

    Give thought to your opening statement

    Take notes

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    Message receiver's guide lineMessage receiver's guide line

    Be patient

    Listen

    Restate

    End politely

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    DictatingDictating

    Dyadic communication is direct

    communication between two persons.

    Dictation is oral communication betweentwo people but with a twist.

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    Suggestions for dictatingSuggestions for dictating

    Give precise name, address of the individuals to

    whom the message is to be sent

    Speak clearly, and be careful with plurals, its alsobetter to repeat when using numbers like 13and

    30 19 and 90 sounds like accept,

    except can be misunderstood

    Spell unusual words or names when using themfor the first time.

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