Dr Tricia ScottCentre for Research in Primary and Community CareUniversity of Hertfordshirep.scott3@herts.ac.uk

To understand, the uniquely held beliefs and values of emergency personnel involved in sudden death work and specifically, the process of disengagement in the space between life and death.

Provide a substantive theory of sudden death work

Illuminate problems of dealing with sudden death

Enhance interprofessional working relationships

Provide a catalyst to inform change in service provision

Death trajectories (Timmermans 1999)Status passage (Van Gennep 1960; Glaser and Strauss 1971)Death work (Goffman 1959; Prior 1987)Embodiment (Scott and Morgan 1993)The body ‘polluting’ (Shilling 1997)Dramaturgy (Simmel 1950; Bradbury 1990)Dirty work (Hughes 1981)Emotional labour (Hochschild 1983)Binary oppositions (Howarth, Hockey and Hallam)Sudden death incapacitation (Wright 1991)

Sudden death work by emergency personnel crosses social worlds between life and death

During this critical period rites of passage exist:

‘rites de separation’ (pre-liminal phase)

‘rites de transition’ (liminal phase)

‘rites de incorporation’ (post-liminal phase)

Van Gennep (1960)

Transition of the patient ‘betwixt and between’ alive and dead (Turner, 1967)

Creates a critical space within which emergency personnel disengage from the deceased

Temporal in that it takes time to create emotional and spatial distance from the once live person

Comprises an awareness of a cluster of elements:

recognition that the patient is dead;

recognition that nothing more can be done for the patient

recognition that the death processing industry should manage the aftermath of the death (Sudnow, 1957)

Generally managed in a linear fashion

Uni-directional path from which patients do not return

Specific body handling procedures create humanising forces which may interfere with the linear path towards disengagement, reminding the practitioner of the person the deceased once was

Stripping the body, identification, body wrapping

Chicago tradition

Grounded theory

Constant comparative method

Theoretical saturation

Triangulation

3 A&E departments in the North of England

Department 1 – trauma centre

Departments 2 and 3 – acute general hospitals

Research Ethics Committee and research governance approval was obtained at 3 Acute NHS Hospital Trusts

Chief Superintendent of the Traffic Division

Ambulance Service

Ethnography

9 focus groups 45-90 minutes duration 3 groups of paramedics 3 groups of A&E nurses 3 groups traffic officers

Informant narratives and field notes

Researcher transcription

Coded within a non-numerical unstructured data indexing, searching and theorising package (NUDIST NVivo)

Geertz’s (1975) ‘thick description’ values the highly developed, multisensitivities of the author, the richness and subtlety of the observation, awareness of contextuality, and command of expressive language.

Schutzian ‘relevances’ involve the common-sense interpretation of the social world

The social scientist should abandon, the scientific attitude to engage with the social scene

Role resignation routinisation, obstruction

Legitimation rhetoric age, mode of death

Emotionality humour, coping, annoyance, exhaustion

Liminality dehumanisation, disengagement, binary opposites,

‘rites of passage’ Spiritual relevances

Belief and transcendence, nihilism and nothingness

“It’s another body to go through ATLS (Advanced Trauma Life Support) protocol”

(NC paragraph 246)

“You wouldn’t recognise it. I only sort of look at the mouth or…Yeah. I’d know this epiglottis anywhere!”

(PC paragraph 574)

“I would open the mouth (gesture). You don’t see the mouth, you don’t see the face”

(P paragraph 581)

“You know, when you’re in somebody’s house and you’re doing a resus and they die and you see all these pictures of people that they love. The thing is you don’t even notice that. You don’t see them. You don’t notice them”

(P paragraph 593)

“All you do is your work and you’ve got your protocol in your mind and things are changing all the time and you look at your monitor and something different is on it and you redo a protocol and it just keeps going like that all the time”

(PC paragraph 602)

“I must admit I still talk to the person. I can’t do it silently, I’ve still got to tell them what I’m doing. It sounds really silly but I’ve got to, I mean they haven’t been dead for hours, they’ve just gone that minute…I’ve still got to talk to that patient and treat him like he’s still alive”

(NB paragraph 436)

“And you’re not just wrapping them up like a piece of meat, ‘cos that’s what it sometimes seems like. It’s a person who maybe not more than two hours ago was actually walking around”

(NC paragraph 323)

“Sometimes at the point of contact with it (body) you don’t look at it as a person, you know, you don’t think of the person who’s standing or running about and talking, its just like something that isn’t a

person at all”

(TPC paragraph 243)

“I find that horrible, wrapping them up, I think its awful. I’m all right till I put the cover over the head, they’re like a Christmas parcel, its just horrible that bit, I don’t like that. It would be all right if you left the head exposed, but as soon as you put the cover over its just like a figure isn’t

it?” (NB

paragraph 412)

“But the man who collapsed had all these packages of money identified for his grandchildren for Christmas, it was Christmas week, and he’s gone out and he’s got his pension…”

(NA paragraph 281)

“I wouldn’t want to let go of my baby with having a nursing background and the knowledge of them going in the fridge, it would just tear me in two…I think myself grateful because I don’t think I could sleep

knowing where my child was”

(NA paragraph

428)

Provides a substantive theory of sudden death work in the emergency care trajectory

Much sudden death work sits in the non-accountable range of activity

Internal consistency provided a relatively accurate rendition of events and discussions

Useful to position myself at the edge of my society operating within and without

Rich detail of ‘happenings’ were revealed enabling procedural comparison

Ethnography produced a ‘warts and all’ account

Triangulation reduced personal bias from a single researcher, single method, single theory study

Suggestions for procedural change related to e.g. baby clothes and, the mortuary sheet, handing over property