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Stefan Haenisch | SVP, Head of Knowledge Transfer and Education | SAP Products & InnovationsJune, 2017

SUGEN Meeting HeidelbergLearning in the Cloud

2Public© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission ofSAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP.SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop orrelease any functionality mentioned therein. This document, or any related presentation and SAP’s strategy and possible futuredevelopments, products and or platforms directions and functionality are all subject to change and may be changed by SAP atany time for any reason without notice. The information in this document is not a commitment, promise or legal obligation todeliver any material, code, or functionality. This document is provided without a warranty of any kind, either express or implied,including but not limited to, the implied warranties of merchantability, fitness for a particular purpose,or non-infringement. This document is for informational purposes and may not be incorporated into a contract.SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP’s willfulmisconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materiallyfrom expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

Legal disclaimer


SAP’s Digital Learning Strategy

Learning Needs for Cloud Solutions(Example: S/4HANA Cloud)

New Cloud Learning ApproachesProject Team EditionsEmbedded User Training

Certification Approach in the Cloud(Example: Success Factors Stay Current)

Learning in Success PlansNew DBS Offering forCustomer Success in the Cloud

Topics for Discussion

Plannedinnovations

Plannedinnovations

SAP’s Digital Learning Strategy


Build your skills and stay current with SAP’s digital learning solutions

SAP Live Access Certification inthe Cloud

openSAPMOOCs

E-books

Gamification

Live Sessions

Learning Rooms Social Learning

Curricula

Assessments

E-learning

VideosStart with a quickorientation

Become fullycompetent

Stay up to date

Digital LearningopenSAP and SAP Learning Hub

Traditional LearningClassroom

Record ofachievement

SAPCertification

Lear

ning

Jour

ney

Expert Community


SAP’s digital learning increased speed and reach of knowledge transfersignificantly

Launch of openSAPAccording to the principleof massive open onlinecourses (MOOCs)

Launch ofopenSAPthought leaders

Full-scale launch ofSAP Learning HubOnline training andenablement on demand

2013 2015 20172014 2016

0000 0 0openSAP + SAP Learning Hub

registered users

1


openSAP - Massive Open Online Courses for Key Innovations

openSAP

https://open.sap.com/courses

Selected examples• Enterprise Machine Learning in

a Nutshell• Imagine IoT• Extending SAP S/4HANA with

SAP Cloud Platform• SAP BW/4HANA in a Nutshell• SAP Fiori for iOS• Big Data with SAP HANA Vora• Software Development on SAP

HANA


Subscribe to unlimited access to learn SAP

SAP Learning Hub - Our digital learning core

Learningmanagement systemPowerful learning manage-ment capabilities to managecorporate and company-wideenablement programs.

SAP Live AccessExclusive purchase optionfor on-demand access tolive, pre-configured trainingsystems.

Learning ContentThousands of self-paced titlesin various formats andlanguages:

E-books, E-learning courses,

EKT Learning maps

SAP Learning RoomsCollaboration, social learning,community videos, events andmore led by experts from SAP.

Learning Needs for Cloud SolutionsExample: SAP S/4HANA Cloud


Unlock the innovation potential of SAP S/4HANA CloudEnablement designed for continuous innovation adoption

• SAP delivers innovations on aquarterly basis.

• Regardless what the innovation is,in order to unleash its potential, itneeds to be adopted.

• Limited knowledge and skills are abarrier to SAP innovation adoption.

Enablement designedfor continuous

innovation adoption

What are the innovation challengesof SAP S/4HANA Cloud?

How to unlock the innovationpotential of SAP S/4HANA Cloud?

11Public© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ© 2017 SAP SE or an SAP affiliate company. All rights reserved. 11Public© 2017 SAP SE or an SAP affiliate company. All rights reserved.

New featureswithout delay

Innovation Adoption for SAP S/4HANA CloudBusiness Requirements

Be prepared for quarterly releases

Learning embeddedin the application and

in synch with newinnovations and

features

Up-to-date trainingcontent for user

adoption andsatisfaction

New Cloud Learning Approaches*Project Team EditionsEmbedded User Training *WIP under disclaimer

Plannedinnovations


Innovation Adoption for SAP S/4HANA CloudOverview

Run

ProjectLifecycle

ExperienceTrial

Fit to StandardAnalysis with SAP

Best PracticesSAP S/4HANA

Cloud

Scope andconfigure

Migrate,integrate,

extend, test

Solution Manager Integration

DeployRealizeExploreDiscover Prepare

Onboard anddeploy

Operate,monitor,support

Continuous innovation with Content Lifecycle Management in the Cloud

Key User Enablement

End User EnablementTraining Content Preparation


SAP Learning Hub, project team edition for SAP S/4HANA CloudUse Cases

Training a project team§ Your SAP S/4HANA Cloud solution project team

needs to be trained on topics of an upcomingimplementation.

Evaluating a brand-new SAPS/4HANA Cloud solution or

release§ In time, your project team also needs access to

the latest release knowledge of the SAP S/4HANACloud solution for project evaluation.

Retrieving in-project or day-to-day knowledge§ An employee needs to know something about the

SAP S/4HANA Cloud quickly – for tomorrow’sworkshop.

Preparing for certification§ A worker wants to prepare for application

certification for SAP S/4HANA Cloud Onboarding– without affecting daily work too much.

Plannedinnovations


SAP Learning Hub, project team edition for SAP S/4HANA CloudLive Sessions: digital interactive learning experience towards certification

123

BASICSLearn SAP S/4HANA Cloud Activatemethodology and the fundamentals

GO DEEPERDive deeper into SAP S/4HANA Cloud

modular content by role and on keylines of business and industries (Fin.,

ProServ., Sales, Proc., Man.)

CERTIFICATIONBuild your SAP S/4HANA Cloudcredentials via SAP Certification

4 STAY CURRENTStay up-to-date on SAP S/4HANACloud quarterly releases via delta

content and web assessments

SAP S/HANA CloudImplementationLearning Room

Learn via:• Methodology & Deep-

dive Live Sessions• Self-paced content &

eLearning• Hands-on through

Live Access

Connect with:• Community• Experts

Key benefits ofStay Current • Clear differentiation via certification credential

• Maintain relevance over time, release over release

• Just in time access to delta content & stay current assessments

• Modular content drives interactive 1-2 hour LiveSessions

• Focus areas:• SAP S/4HANA Cloud Onboarding Fundamentals• SAP S/4HANA Cloud Finance• SAP S/4HANA Cloud Sales• SAP S/4HANA Cloud Procurement• SAP S/4HANA Cloud Professional Services• SAP S/4HANA Cloud Manufacturing

• Each focus area offered once per month 2 hrs.per day, over 5 consecutive days

• Approach: Start with Fundamentals & then move todeep-dive sessions organized by lines of business

• Get certified & continue enablement via deltacontent, assessments & Stay Current Program

Plannedinnovations


SAP S/4HANA Cloud – End-User TutarialsIn-Application Learning

Guided Tours Getting StartedTutorials

Implementation &Configuration Tutorials Task Tutorials

Prerequisites No prior knowledge required No prior knowledge required Expert knowledge required Basic knowledge how to use SAP S/4HANA(Getting Started tutorials)

Duration Short tutorials (~3min)simulating how the trial systemworks

Short tutorials (~3min) simulatinghow the system works

Longer (~5min) tutorials showing detailedconfiguration steps

Short step-by-step tutorials (~3min) walkingthrough typical business processes

Main focus Quick orientationExclusively used within an SAPS/4HANA trial system (onpremise and cloud)

Quick orientationUI patterns and overview (whatyou can do)

Fully competentConfiguration settings and alternatives(what are the possibilities)

Just-in-Time Processes (how you can do it)

Consumption via S/4HANA Trial SystemIn-App (xRay)

SAP Learning HubSAP Fiori App “My Learning”



Demo Working with the Launchpad SAP S/4HANA Cloud – Configuration Sell from Stock (BD9)

Users expect aseamless knowledge

experience

Extended knowledgefor advanced

configuration tasksKey User

Discovery PhaseSAP S/4HANA Trial

System

End-user becomeskey for adoption

End User


In-Application Learning for SAP S/4HANA CloudAccess – Two Options

In-Solution Learning§ Content available in solution context§ Content accessible through a learning app§ Learning focus without connect to user assistance

In-App Learning§ Content available in task context§ Embedded together with help content in the app where

the task is done§ Close connect to user assistance


Features§ Immediate answer to product-related questions

rom key users§ Transparently integrated in SAP Learning Hub§ The complete SAP product knowledge at the

user’s finger tips§ Easy-to-use conversational assistant

Benefits§ Immediate answers to SAP product questions§ One place to get SAP answers – no searching

“Ask SAP” – Digital Assistant

You can create apurchase order in SAPS/4HANA Cloud by…

Here’s a short video:

Note: If you want to learnmore, I would recommendthe SAP S/4HANA Cloud

Overview training.

How can I create apurchase order inS/4HANA Cloud?

Interesting, tell me moreabout…

Assistant

Plannedinnovations


Planned access via SAP CoPilotThe digital assistant for the live enterprise

Plannedinnovations


Enhancing content with SAP Enable NowStandard content scenario without customization

End Usersü Consuming standard SAP contentü In-Solution and In-App

Cloud

Customer SAPEnable Now Cloud

Server

Download Standard ContentAs basis for customization

Customer Key Userü Customizes contentü On-the-fly mixing of

custom + standardcontent

ü Develops own contentü Stores on customer

cloud server

Plannedinnovations

Certification Approach in the CloudSuccess Factors Stay Current


SAP innovation development cycles have shortened significantly –how to keep up with the Knowledge?

Source: Roadgrid - SAP's Internal Release Road Map, December 7, 2016

Q4 2016 Q1 2017 Q2 2017 Q3 2017SAP S/4HANA1610

SAP S/4HANA1610 01

SAP S/4HANA1610 02

SAP S/4HANA1709

SAP S/4HANACloud 1611




SAP Hybris C4C1611

SAP Hybris C4C1702

SAP Hybris C4C1705

SAP Hybris C4C1708

SAPSuccessFactorsNovember

SAPSuccessFactorsFebruary

SAPSuccessFactorsMay

SAPSuccessFactorsAugust

SAP HANA CloudPlatformDecember

SAP HANA CloudPlatformFebruary

SAP HANA CloudPlatformJune

SAP HANA CloudPlatformSeptember

SAP Product release road maps

To turn innovation into adoption2+ million SAP professionals and

hundreds of millions of users need tostay current

Innovationadoption


Stay Current CertificationThe Digital Economy fueled by Cloud requires to keep knowledge up-to-date and to staycurrent

GET CERTIFIED STAY CURRENT RECOGNITION FOR YOURSKILLS AND EXPERTISE

• With the increasing move to cloud and automatic switch to most current releases, often quarterly, current skills are a “must”and not just a “nice to have.”

• Cloud-based certification and “stay-current model” for cloud solutions offer a flexible, efficient and scalable way to keep skillsup to date.

• Together with SAP Learning Hub and SAP Live Access, these certification solutions allow Partners and Customers to drive,manage and ensure skill maintenance and skill assurance digitally, across large organizations and geographies.


SuccessFactors Stay current model – Learner View

STAY CURRENTAs a certified consultant keep current byreviewing the delta deck and passing theassociated assessment :ü Buy Learning Hub subscription (Prof. edition)ü Complete delta training to learn about

quarterly release updatesü Finish delta training by passing a short

assessmentü Assessment will be in the form of a short exam(≤20 questions) based on content in the deltatraining deck.ü The assessment will be taken directly from the

Learning Hub without the need for a remoteproctor.

ü Get a compliance report that ensures you areup to date on your delta training and to keepyour provisioning access

GET CERTIFIED Cont´dRe-Certify after a certain timeframe(e.g. every 2 years) or major releasechange. (TBD)

GET CERTIFIEDThose who newly enter the EcoSystem have to pass thecurrent Full Certification Exam

3

12

Learning in Success Plans*New DBS Offering forCustomer Success in the Cloud *WIP under disclaimer

Plannedinnovations


Further information

EXPLORERegister free of charge and access atrial version of SAP Learning Hub:• Register for discovery edition of

SAP Learning Hub

PURCHASEVarious options to purchase a 12months subscription:• SAP Training & Certification Shop• SAP Store• Contact an SAP Education

representative

INFORMVisit for more information on digitallearning options for partners:• SAP PartnerEdge Portal• SAP Learning Hub• SAP Live Access• openSAP

Stefan Haenisch

Senior Vice President

SAP Knowledge Transfer & Education

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company.

The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software componentsof other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliatedcompanies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that areset forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or releaseany functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products,and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. Theinformation in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to variousrisks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements,and they should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company)in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies.See http://global.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices.

© 2017 SAP SE or an SAP affiliate company. All rights reserved.

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