summary of descriptive statistics

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SPSS: Descriptive Statistics by Selvarasu A Mutharasu, Annamalai University Date: 19-01-2015 Time: 9:00 - 11:00 Venue: Lab II Room No.

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Page 1: Summary of descriptive statistics

SPSS: Descriptive Statistics by Selvarasu A Mutharasu, Annamalai University

Date: 19-01-2015 Time: 9:00 - 11:00Venue: Lab II Room No.

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Descriptives File: telco.savA telecommunications company maintains a customer database that includes, among other things, information on how much each customer spent on long distance, toll-free, equipment rental, calling card, and wireless services in the previous month.This information is collected in telco.sav.

Use Descriptives to study customer spending to determine which services are most profitable.

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Menu screenfor Descriptive Analysis

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ExerciseSelect

1. Long distance last month, 2. Toll free last month,3. Equipment last month, 4. Calling card last month, and 5. Wireless last month

as analysis variables.

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Selected Variable Screen

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Descriptive Summaries1. Mean, 2. Median, 3. Std Deviation, 4. Minimum, 5. Maximum6. Recode into the same variable7. Skewness8. Kurtosis9. Log transformed data

10. z-Score data11. Box Plot for case by case

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