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Page 1: Summer 2012 faculty institute - St. Mary's University, Texasats.stmarytx.edu/pages/training/institute/files/... · Blackboard 9: Building a Better Course: Jeff Schomburg 107: 2:00

on learning technologies

Summer 2012

faculty institute

faculty institute

May 14 - 17

on learning technologiesSum

mer 2012

Academic Technology is a division of Information Technology Services

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Schedule: Day 1 & 2Time Session Facilitator/Speaker Room

8:15 am –8:45 am Registration and Breakfast Atrium

8:45 am –9:00 am

Blessing and Marianist Perspective on Teaching and Learning

Bro. Brian C. Halderman, S.M., MSW Atrium

9:00 am –9:30 am Welcome from ATS ATS Staff Atrium

9:30 am –10:00 am Discussion Session with Past Institute Members Institute Fellows 107

10:00 am –11:00 am

Everything Begins with Effective Instructional Design

Dr. Jennifer Sparrow, Virginia Tech 107

11:00 am –12:00 pm Curriculum Transformation Dr. Jennifer Sparrow,

Virginia Tech 107

12:00 pm –1:00 pm Lunch Keynote: Innovative Service Learning Dr. Jordan Humphrey Atrium

1:00 pm –2:00 pm Blackboard 9: Building a Better Course Jeff Schomburg 107

2:00 pm –3:00 pm Blackboard 9: Comminication is Key Jeff Schomburg 107

3:15 pm –3:30 pm Break 106

3:30 pm –4:45 pm Curriculum Transformation Plan Kathe Lehman-Meyer

Jeff Schomburg 107

4:45 pm –5:00 pm Session Closing Q&A Dr. Michael Chen 107

8:15 am –9:00 am Breakfast Show and Tell: Transformation Plan Atrium

9:00 am –9:45 am iPad Distribution and Account Setup ATS Staff 107

9:45 am –11:00 am iPad Apps and Uses in Higher Education Dr. Jennifer Sparrow 107

11:00 am –12:00 pm Student Roundtable ATS Staff 107

12:00 pm –1:00 pm Lunch Keynote: Student Showcase ATS Assistants Atrium

1:00 pm –2:00 pm Adobe Acrobat Pro: Building ePortfolios Kathe Lehman-Meyer 107

2:00 pm –3:15 pm Building St. Mary’s Horizon Report Dr. Michael Chen 107

3:15 pm –3:30 pm Break 106

3:30 pm –4:45 pm Building St. Mary’s Horizon Report (cont.) Dr. Michael Chen 107

4:45 pm –5:00 pm Session Closing Q&A Dr. Michael Chen 107

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Time Session Facilitator/Speaker Room

8:15 am –9:00 am Breakfast Show and Tell: iPad Treasure Hunt Atrium

9:00 am –10:00 am Building Your Own Textbook: The ePub Transition Larry Meyer 107

10:00 am –10:30 am Cases and Examples of iBooks and iBooks Author Apple, Inc. 107

10:30 am –11:00 am Building Podcasts with Camtasia Relay and iTunes U Jeff Schomburg 107

11:00 am –12:00 pm Using the iPad to Control the Classroom SP Controls 107

12:00 pm –1:00 pm

Lunch Keynote: Innovative Technology in the Classroom Dr. Stephanie Ward Atrium

1:00 pm –2:00 pm

Educause - Merlot - Connexions - Creative Commons Jeff Schomburg 107

2:00 pm –3:00 pm Open Access Diane Duesterhoeft 107

3:00 pm –4:00 pm What’s In Your Podium? David Cavazos 105

4:00 pm –4:45 pm Curriculum Transformation Plan ATS Staff Multi

4:45 pm –5:00 pm Session Closing Q&A Dr. Michael Chen 107

8:15 am –9:00 am Breakfast Show and Tell: Prezi Atrium

9:00 am –10:00 am Presentations by Design Jeff Schomburg 107

10:00 am –11:00 am Adobe Connect: Never Lose Touch Jeff Schomburg 107

11:00 am –12:00 pm Assessment Through Many Means Dr. Michael Chen 107

12:00 pm –1:00 pm Lunch Keynote: Faculty Showcase Dr. Greg Pool Atrium

1:00 pm –2:30 pm Curriculum Transformation Plan Preparation ATS STaff Multi

2:30 pm –4:00 pm Curriculum Transformation Plan Demonstrations ATS STaff 107

4:00 pm –4:15 pm Track Certification Ceremony Provost Andre Hampton 107

4:15 pm –5:00 pm Institute Closing and Reception 107

Schedule: Day 3 & 4

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Notes

Action Plan

Speaker Info

Blackboard

iPad/Apps

Horizon Report

Content

Resources

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A New Spin on NotesThoughts/ReactionsKey Points Applications

(I wonder....)(This is good stuff.) (I can use this for....)

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Thoughts/ReactionsKey Points Applications

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Thoughts/ReactionsKey Points Applications

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Thoughts/ReactionsKey Points Applications

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Thoughts/ReactionsKey Points Applications

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Thoughts/ReactionsKey Points Applications

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Thoughts/ReactionsKey Points Applications

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Thoughts/ReactionsKey Points Applications

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Thoughts/ReactionsKey Points Applications

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Thoughts/ReactionsKey Points Applications

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Backward Design Transformation Plan Stage 1 — Desired Results

Established Goals:

Understandings:Students will understand that . . .

Essential Questions:

Students will know . . . Students will be able to . . .

Stage 2 — Assessment Evidence

Performance Tasks: Other Evidence:

Stage 3 — Learning Plan

Learning Activities:

© 2004 ® All rights reserved.Grant Wiggins and Jay McTighe, Understanding by Design

Save Submit

Faculty Name: Target Course:

jeffschomburg
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What learning experiences and instruction will enable students to achieve the desired results? How will the design: W = Help the students know Where the unit is going and What is expected? Help the teacher know where the students are coming from (prior knowledge, interests)? H = Hook all students and Hold their interest? E = Equip students, help them Experience the key ideas and Explore the issues? R = Provide opportunities to Rethink and Revise their understandings and work? E = Allow students to Evaluate their work and its implications? T = Be Tailored (personalized) to the different needs, interests and abilities of learners? O = Be Organized to maximize initial and sustained engagement as well as effective learning?
jeffschomburg
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•Through what authentic performance tasks will students demonstrate the desired understandings? •By what criteria will performances of understanding be judged?
jeffschomburg
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•Through what other evidence (e.g., quizzes, tests, academic prompts, observations, homework, journals) will students demonstrate achievement of the desired results? •How will students reflect upon and self assess their learning?
jeffschomburg
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•What relevant goals (e.g., content standards, course or program objectives, learning outcomes) will this design address?
jeffschomburg
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•What are the big ideas? •What specific understandings about them are desired? •What misunderstandings are predictable?
jeffschomburg
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•What provocative questions will foster inquiry, understanding, and transfer of learning?
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•What key knowledge and skills will students acquire as a result of this unit?
jeffschomburg
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•What should they eventually be able to do as a result of such knowledge and skill?
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1 of 2 Deadline:

March 1, 2012

Application Form Summer Faculty Institute — May 14 thru 17, 2012

Purpose: Academic Technology Services is hosting the 3nd Annual Summer Faculty Institute on Learning Technologies. The four-day institute is your opportunity to connect with experienced colleagues and guest speakers, get hands-on practice with cutting-edge technology, and walk away with the beginnings of a technology-infused curriculum plan. Please visit Jeff Schomburg at 431-5073 to learn more. Process for Selection: To be considered for the Summer 2012 Faculty Institute

1. Complete and submit this application form 2. Evaluation and selection by your Dean’s Office 3. Notification of acceptance from Provost

Name: School: ❍ HSS ❍ SET ❍ BUS ❍ GRAD Dept: Email: Cell: Provide the name and a short description of your targeted Fall 2012 or Spring 2013 course. Title of Course: Course Description:

What particular teaching methods have proven to be successful for you? Describe your classroom activities, assignments, and performance tasks that have worked in your curriculum design and methodology.

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2 of 2 Deadline:

March 1, 2012

Identify what you want students to know and do upon completion of your course. Describe any gaps between the current delivery methods and your desired student outcomes.

Describe the instructional needs and the perceived benefits the Faculty Institute will provide. Describe specific ways the infusion of teaching and learning technologies can enhance your student outcomes.

Submit Form Save Form

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Page 1 of 4

Technological Experience

How would you describe your level of technological experience?

What are the tools you currently feel comfortable with and use regularly?

What technological tools for teaching would you like to learn more about or use in your course(s)?

Faculty Institute

What is your desired outcome of the Faculty Institute?

Method

What particular teaching methods have proven to be successful for you?

What are your beliefs about teaching: instructors’ role, students’ role and responsibilities?

Faculty Interview QuestionsFaculty Name: Target Course:

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Page 2 of 4

Course Information

What is the general overview of your course(s)?

Will you have graduate assistant or teaching assistant support? If yes, describe their role/responsibilities, and how their support can be used in an online environment.

What was challenging the last time you taught the course, and what were some things you wish you did differ-ently?

What activities do you believe best facilitate students’ ability to achieve the course goals/objectives?

How much do you want your students to “see” you in the course?

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Page 3 of 4

Communication

How do you plan to communicate/interact with your students? In what areas? Through what medium?

Student Progress

How do you inform students as to how they are progressing in a course?

What do you do to facilitate a student’s progress?

How do you work with students who are struggling?

How will you know a student has learned?

How do you see learning?

What are your preferred methods for assessing student progress?

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Page 4 of 4

Interview Submit Section

Faculty Name: Target Course:

ATS ssistant: Supervisor:

Submit Form Save Form

jeffschomburg
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Submit form via your email program (Outlook/Entourage/Mail) or Save the form and attach to [email protected] via your Internet email program (Gmail/Rattler OWA/Hotmail).
jeffschomburg
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Form

Date:_________________________________

Name: Office Location:

email: Office extension:

Course Title:

Course Description:

(Use a separate form for each distinct type of needs)

Type of technology to be intergrated:

Description of activities as part of your intergration plan:

Assistance needed for the these measureable outcomes:

Assistance Estimate:

Hours of assistance per week: Number of weeks:

Start Date: End date:

How often to meet with assistant:

ATS Assignment: (to be completed by ATS staff)

Assistant assigned: Phone number:

Email: Hours per week:

ATS supervisor: Assignment start date:

Date assignment created: Assignment end date:

RequestforATSAssistance

Faculty Contact Information

Course Information

Needs for Assistance:

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Activity Log for Faculty Assistance(Attach to the assignment form)

Date of

Activity

Time

spent

Faculty

approvalDescription of activity

Assistant sign off: ________________________ Faculty sign off: _______________________________

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Paper and Pencil Prototyping/Backward

Design 1. Backward Design (Wiggins & McTighe, 2005)

a. One way to identify the core concepts that comprise a course.

i. Define end results

1. Define what students need to know and be able to do.

2. State how successful projects and products will look at the end of

the course.

ii. Define how products and processes will yield evidence supporting how

much students know.

iii. Design learning activities to support students’ needs.

2. Paper and Pencil Prototyping

a. Course outline

i. Table (by week, by topic, by chapter)

1. Readings, assignments, and assessments

b. Sketch menu

c. Sketch outline

d. Sketch module

3. Standardized Guides

a. Contains objectives, important dates, required readings, learning activities,

discussion boards, and graded assignments/assessments.

i. Save as PDF

ii. Keep Word copy to modify

Individual Course Planning Template

http://twuid.pbworks.com/w/page/25284601/Individual-Course-Planning-Template-Bb9

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Less is More 1. It is logical that content experts saturate their courses with content.

a. Great deal of time in doctorial programs that are “content rich.”

b. In this content saturated environment, little or no education on how to teach.

i. Logical to move into teaching by modeling the content expert approach.

2. Wiggins & McTighe (2005) mentioned that every topic has more available content than it is

realistic to teach.

3. The phrase “an inch deep and a mile wide” describes the presentation of large quantities of

curricular content.

a. Almost no content is covered in a great deal of detail.

i. Overwhelming for novices

1. Lack discernment skills

2. Lack “big picture” understanding

4. Minimalist Content Design

a. Does not favor less rigor.

b. Does favor redistribution of content.

i. Pick what is most important and teach in detail

c. Does favor redistribution of work load.

i. Students do detail work

d. Fink’s (2003) notion of the distinction between “Nice to know” and “Need to

know”

5. Other Information

a. Fink’s (2003) “Foundational Knowledge.”

b. Wiggins & McTighe’s (2005) “big ideas.”

i. conceptual lens,

ii. focusing mechanism,

iii. means to connect and organize multiple facts,

iv. a look at expert understanding of content,

v. a difficult concept to understand since value is usually obscure. (2005, p. 69)

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Be There: Be Aware 1. Presence in the Online Course

a. Relationship between Instructional Presence and Student Satisfaction.

i. Strong relationship between teaching presence and perceived student

satisfaction with the instructor and the course.

ii. Instructor presence was a much stronger indicator of perceived learning

than peer presence.

b. Three dimensions

i. Cognitive Presence

1. Combination of expert content knowledge coupled with creating

an environment where students engage with the content through

deep and sustained communication.

a. Outcome - development of shared and individual meaning

about select concepts, processes, and elements.

ii. Teaching Presence

1. The design, facilitation, and direction of instructional processes to

achieve educational outcomes.

a. Outcome - makes the learning process transparent and

streamlined.

iii. Social Presence

1. Ability of the instructor to project their personal characteristics

and instructional style in a believable way to virtual students.

a. Outcome – demonstrates concern for the learning and the

student.

Tips to Increase Instructor Presence

http://twuid.pbworks.com/w/page/26936102/Tips-to-Increase-Instructor-Presence

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Truth in Advertising 1. Adapted from Quality Matters

a. Online students do not automatically know what to do in an online course.

i. Clearly define expectations

ii. Clearly define course procedures

b. Generic Guidelines

i. Certain elements should be used to get students started in a course.

ii. Certain elements should appear in courses to reduce questions.

iii. Students need to know what they are expected to do.

iv. Students need to know what the instructor will do.

Course Procedures and Requirements Bb9

http://twuid.pbworks.com/w/page/25799272/Course-Procedures-and-Requirements-Bb9

Examples of Selected QM Elements

http://twuid.pbworks.com/w/file/25320574/Some%20Examples%20for%20Selected%20QM%2

0Elements.pdf

Explanation of the QM Elements

http://twuid.pbworks.com/w/file/25320568/Explanation%20of%20the%20QM%20Elements.pd

f

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Say Something 1. Interaction in the Online Course

a. Course Management Systems can be viewed as interaction stations.

i. Three types of interaction (Moore, 1989)

1. Interaction with the instructor.

a. Communicate

b. Provide feedback

c. Provide encouragement

2. Interaction with the content.

a. Active learning strategies

i. Move responsibility to students

3. Interaction with other students.

i. Collaboration

ii. Cooperation

Tips for Interaction

http://twuid.pbworks.com/w/page/27326634/Tips-for-Interaction

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Say it a Better Way 1. Students get a sense of who you are and how you operate in the online course.

a. Text

i. Text remains the primary medium for delivering content, communicating,

and shaping an image of ourselves.

1. Think through how you want students to perceive you and your

course.

b. Formal vs. Informal Language

i. Excessive formality is perceived negatively by students.

ii. Studies show students perceive informal photos (e.g., also showing

hobbies or interests) as more approachable than formal, academic

headshots.

2. Other Suggestions to Convey Tone

a. Introduce the unfamiliar through the familiar.

i. Build on information students have previously learned, either in your

courses or other courses.

b. Be structured.

i. Give clear summaries and transitions, and make explicit connections

between the objectives and class activities.

c. Vary your presentation style.

d. Don't just use text or PowerPoint, but consistently incorporate images, podcasts,

videos, and font formatting to make the course appear less rigid.

e. Use humor.

f. Give examples, analogies, stories, videos, and images.

g. Use active learning techniques.

i. Think about ways to incorporate question-and-answer sessions, pair

problem-solving, short discussions, and brief independent study activities

as a way to converse more informally with your students.

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Sequence Instruction 1. The order of instruction makes a difference.

a. Overview vs. Climax

2. Overview vs. Climax

a. Two major sequencing decisions

i. Big picture is presented first, details are presented after.

ii. Details presented first; leading to the big picture.

iii. Decisions based on learner preferences.

1. Many students prefer to see a big picture versus sequential

processing.

2. Highly structured material is good for novices.

3. Less structure is good for those with prior knowledge.

iv. Decisions based on learning goals

1. Overview favors objectives focused on building structured

knowledge

2. Details first favors higher order thinking skills because learners are

forced to organize information on their own.

v. Decisions based on discipline and its epistemology.

1. Highly structured disciplines lend themselves to the climax model.

Adapted from:

Svinicki, M. (2004). Learning and motivation in the postsecondary classroom. San Francisco: Jossey-Bass.

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Practice Does Help 1. Acquiring Key Component Skills

a. Most tasks have a complex combination of component skills.

i. Unpack or deconstruct.

1. Systematically strengthen weak component skills.

ii. Whole-task approach for simple skills.

iii. Component skills in isolation if skills are complex.

b. Give opportunities to reflect.

2. Integration

a. Recombine component skills into a whole.

i. Performance tends to degrade.

1. Cognitive load is an issue.

a. Allow focus on one issue at a time.

b. Support some aspect of the task while students perform

the entire task.

3. Application

a. Transfer

i. Definition

1. Application of skills learned in one context to a novel context.

ii. General observations about failure to transfer.

1. Knowledge too closely associated to the context in which it was

learned.

2. Lack of robust understanding of underlying principles and deep

structure.

3. Lack of connections between new knowledge and new contexts.

4. Strategies

a. Expose and reinforce component skills.

i. Know your own expert blind spot.

1. Decompose the task.

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a. What do students need to know and be able to do to

successfully complete task.

i. Use a TA or another person to help identify

component skills.

2. Talk to your colleagues.

3. Talk to someone outside your discipline.

4. Focus attention on key aspects of the task.

5. Diagnose weak or missing component skills.

6. Provide isolated practice for weak or missing skills.

b. Build fluency and facilitate integration

i. Provide practice to increase fluency.

ii. Temporarily constrain the scope of the task.

iii. Include integration into your performance criteria.

c. Facilitate transfer

i. Discuss conditions of applicability.

ii. Give students opportunities to apply skills or knowledge in diverse

contexts.

iii. Ask students to generalize to larger principles.

iv. Use comparisons to help students identify deep features.

v. Specify context and ask students to identify relevant skills or knowledge.

vi. Specify skills or knowledge and ask students to identify contexts in which

they apply.

vii. Provide prompts to relevant knowledge.

Adapted from:

Ambrose, S., Bridges, M., DiPietro, M., Lovett, M. & Norman, M. (2010). How learning works: Seven

research-based principles for smart teaching. San Francisco: Jossey-Bass.

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Pick Examples Carefully 1. Examples can be used to reinforce learning.

2. First examples

a. First examples associated with a concept are important.

b. All subsequent information on the topic is compared to these first examples.

i. Benchmarks

3. Paradigmatic examples

a. Examples most closely associated with a concept.

i. Dog as example for pet.

4. Scaffolded examples

a. Begin with paradigmatic example

b. Use supporting examples

c. Add increasingly sophisticated examples to refine understanding.

d. of instruction makes a difference.

e. Overview vs. Climax

5. Nonexamples

a. Use nonexamples to further refine concept.

6. Advanced Organizer for Examples

a. Comparative organizer

i. Key characteristics of example

ii. Example types

PETS Are alive Are confinable

Can be handled

Have available food sources

Respond to commands

Dogs X X X X X

Cats X X X X

Pet Rocks X X

Ants X X X

Adapted from:

Svinicki, M. (2004). Learning and motivation in the postsecondary classroom. San Francisco: Jossey-Bass.

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Know What They Know 1. Students’ prior knowledge can help or hurt learning.

a. Inactive

i. Activating prior knowledge

1. Reminders

2. Questions requiring recall

b. Insufficient

i. Not all knowledge produces transfer.

1. Know the types of knowledge used in your course.

ii. Assess level of prior knowledge.

c. Inappropriate

i. Types

1. Apply everyday meanings to technical contexts.

2. Failure to recognize the limits of the analogy.

3. Apply knowledge from one discipline to another without

recognizing limitations.

4. Misapplication of cultural knowledge.

ii. Solutions

1. Explain conditions of applicability.

2. Use examples to teach abstract concepts.

3. Point out limitations to analogies.

4. Activate prior knowledge.

d. Inaccurate Knowledge

i. Helps students discount new information.

ii. Can be refuted if fragmented.

iii. Solution

1. Bridging

a. Process of building on accurate facts and beliefs to revise

inaccurate knowledge.

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2. Strategies

a. Assess students’ prior knowledge

i. Talk to colleagues.

ii. Administer a diagnostic.

iii. Student self-assessment.

iv. Brainstorming to reveal prior knowledge.

v. Use concept mapping.

vi. Patterns in errors in student work.

b. Activate Accurate Prior Knowledge

i. Brainstorming.

ii. Concept mapping.

iii. Link new material to knowledge from your own course.

iv. Link new material to knowledge from previous courses.

v. Use analogies and examples to connect to everyday knowledge.

c. Address Insufficient Prior Knowledge

i. Identify the types of knowledge required for tasks in your course.

ii. Remediate insufficient prior knowledge.

d. Help Students Recognize Inappropriate Prior Knowledge

i. Highlight conditions of applicability.

ii. Provide heuristics.

iii. Identify discipline-specific conventions.

iv. Demonstrate where analogies fail.

e. Correct Inaccurate Knowledge

i. Ask students to make and test predictions.

ii. Ask students to justify their reasoning.

iii. Provide multiple opportunities for students to use accurate knowledge.

iv. Allow sufficient time.

Adapted from:

Ambrose, S., Bridges, M., DiPietro, M., Lovett, M. & Norman, M. (2010). How learning works: Seven

research-based principles for smart teaching. San Francisco: Jossey-Bass.

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Know What Drives Them to Learn 1. Goals

a. Performance Goals

i. Definitions

1. Protecting a desired self-image

2. Projecting a positive reputation and public persona

ii. Types

1. Performance-approach goals

a. Demonstrate competence by meeting normative

standards

2. Performance-avoidance goals

a. Focus on avoiding incompetence by meeting normative

standards

b. Learning goals

i. Definition

1. Achieve competence

2. Learn what the activity can teach

ii. Outcomes

1. Deeper learning

2. Seek help when needed

3. Persist when faced with difficulty

4. Seek out challenging tasks

2. Value

a. Attainment value

i. Satisfaction gained from mastery and accomplishment of a goal or task

b. Intrinsic value

i. Satisfaction from doing the task

c. Instrumental value

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i. Degree to which an activity or goal helps accomplish other important

goals

3. Expectancy

a. Positive outcome expectancies

i. Belief that certain actions will bring about a desired outcome

b. Negative outcome expectancies

i. Belief that actions will have no influence on a desired outcome

4. Strategies

a. To establish value

i. Connect material to students’ interests

ii. Provide authentic, real-world tasks

iii. Demonstrate relevance across courses

iv. Demonstrate relevance to students’ future professional lives

v. Identify and reward what you value

vi. Share your passion for your content

b. To build positive expectancies

i. Align objectives, assessments, and instruction

ii. Provide assignments and activities at an appropriate level of challenge

iii. Provide early opportunities for success

iv. State your expectations

v. Provide rubrics

vi. Provide targeted feedback

vii. Be fair and consistent

c. Address Value and Expectancies

i. Provide flexibility

ii. Allow some control over learning

iii. Give opportunities to reflect

Adapted from:

Ambrose, S., Bridges, M., DiPietro, M., Lovett, M. & Norman, M. (2010). How learning works: Seven

research-based principles for smart teaching. San Francisco: Jossey-Bass.

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Know It: Various Knowledges for Teaching

Presence 1. Shulman (1986) suggests three kinds of knowledge.

a. Content Knowledge

i. Sophisticated understanding

1. Expert status

b. Pedagogical Content Knowledge

i. Understanding of teaching and learning for a particular discipline.

c. Curricular Knowledge

i. More personalized and individualized than other types of knowledge.

2. Bain’s (2004) study identified some important considerations for teaching presence.

a. Human beings are curious.

b. Humans learn naturally while trying to solve problems of interest or concern.

c. People like to have some control over their learning.

d. A natural critical learning environment.

i. Embed skills and questions in assignments that are extremely interesting

to students.

ii. Learning (and failing to learn) is safe.

iii. Integrate newly learned information into previous knowledge.

e. Knowledge is constructed, not received.

f. Mental models change slowly.

g. Questions help construct knowledge.

Tips for Teaching Presence

http://twuid.pbworks.com/w/page/26971734/Tips-for-Teaching-Presence

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Know How They Organize Knowledge 1. Experts and Novices Differ

a. Experts

i. Richly connected

1. Multiple paths and multiple connections.

ii. Meaningful

iii. Supports Learning

iv. Supports Performance

1. Reminders

2. Questions requiring recall

b. Novices

i. Sparsely connected

1. No paths or linear progression paths only.

ii. Superficial

iii. Does not support learning

iv. Does not support long-term performance

2. Knowledge Organizations develop in the context of use

a. Seek a match between organizational structure and use.

i. If responding to multiple choice exams defines learning for your course,

help students organize to facilitate recall.

1. Don’t be surprised if scores go up but you see increased lack of

transfer.

3. Strategies

a. Reveal knowledge structures

i. Concept mapping.

ii. Identify positive organizational structures per assigned tasks.

iii. Provide students with organizational structure of your course.

iv. Provide students with organization of lectures, labs, and discussions.

v. Use contrasting cases to highlight organizational features.

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vi. Explicitly highlight deep features.

vii. Make connections among concepts explicit.

viii. Ask students to draw a concept map to show their knowledge

organizations.

ix. Ask students to sort problems, concepts, or situations into categories.

x. Monitor students’ work for problems in knowledge organization.

b. Teach a structure for organizing.

i. Graphic organizers

Adapted from:

Ambrose, S., Bridges, M., DiPietro, M., Lovett, M. & Norman, M. (2010). How learning works: Seven

research-based principles for smart teaching. San Francisco: Jossey-Bass.

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Goal-directed Practice and Targeted Feedback

Make the Most Difference 1. Focus practice on a specific goal or criterion

a. Amount of time spent in deliberate practice predicts continued learning in a

field.

i. Clearly communicate goals to students.

ii. Goals should support students in what they need to do to learn.

2. Identify appropriate level of challenge.

3. Accumulating practice

a. Time on task is important.

i. Benefits of practice accumulate slowly.

4. Feedback

a. Three important features

i. Content

1. Should focus on the knowledge and skills you want students to

learn.

2. Should indicate to students their status toward stated goals.

3. Should indicate what is needed to improve.

ii. Timing

1. Provided to students when it can do the most good.

iii. Practice

1. Link to additional practice opportunities for students.

b. Communicating Progress and Directing Subsequent Efforts.

i. Formative feedback

1. Explicitly communicates specific aspects of performance related

to a goal.

2. Communicated when it helps students make progress toward that

goal.

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a. Feedback for learning

5. Strategies

i. Goal-Directed Practice

1. Administer some type of pre-assessment to target an appropriate

level of challenge.

2. Be explicit about Goals in course materials.

3. Use rubrics to communicate performance criteria.

4. Build in multiple opportunities for practice.

5. Provide scaffolding on assignments.

6. Set expectations about practice.

7. Give examples or models of target performance.

8. Give examples that show what is not acceptable.

9. Refine goals and performance criteria as the course progresses.

ii. Targeted Feedback

1. Look for patterns of error in student work.

2. Prioritize your feedback.

a. What information will be most useful at a particular point

in time?

3. Balance strengths and weaknesses in your feedback.

4. Design frequent opportunities for feedback.

5. Provide feedback at the group level.

6. Incorporate peer feedback.

7. Require students to state how they used feedback in subsequent

work.

Adapted from:

Ambrose, S., Bridges, M., DiPietro, M., Lovett, M. & Norman, M. (2010). How learning works: Seven

research-based principles for smart teaching. San Francisco: Jossey-Bass.

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Focus Attention on the Important 1. Learning is a process of integrating new information into existing knowledge structures.

a. Instruction should help students identify the most important features.

i. Analyze what is to be learned.

ii. Strip to essential elements.

iii. Emphasize essential elements.

b. Highlight essential features during learning

i. Color and bold text

ii. Verbal cues

1. “The main point is…”

iii. Outlines

iv. Progressive disclosure

c. Cognitive Load

i. Seven plus or minus two.

1. 5-9 pieces of information can be held in working memory.

d. Limit Input Channels

i. Rule of thumb is to never duplicate an input system

1. Each eye cannot look in a different direction for reading.

2. Brain cannot process two visual inputs simultaneously.

3. Systematically strengthen weak component skills.

e. Limit Simultaneous Tasks

i. Note-taking may limit learning if the content is exceedingly complex.

1. Difficult to listen, interpret, and write

2. Difficult to do all of this at the speed of the lecture.

3. Examples (necessary to transfer concepts from working memory

to long-term memory) are often missed or excluded.

ii. Component skills in isolation if skills are complex.

2. Strategies

a. Minimalist Content Design

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i. Determine elements that form the foundation for further learning.

ii. Feature these elements in depth

1. Place responsibility for learning the details supporting these

elements on the students

b. Provide limited visual cues about importance.

i. Use visual cues sparingly to highlight important information.

1. Everything is not important.

c. Provide outlines or slides

i. Reduces cognitive load

ii. Must teach students to translate into their own terms to support their

learning.

d. Progressive Disclosure

i. Automatically highlights point under consideration.

ii. Allows students to also see structure.

e. Strategic Pauses

i. Students need processing time.

f. Limit Input Channels

i. Lecture supported by text-only Slideshow = two inputs.

ii. Duplicating either input (eyes or ears) will limit learning.

Adapted from:

Svinicki, M. (2004). Learning and motivation in the postsecondary classroom. San Francisco: Jossey-Bass.

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Books for Further Reading

Teaching and Learning

Ambrose, S., Bridges, M., DiPietro, M., Lovett, M. & Norman, M. (2010). How learning works: Seven research-based principles for smart teaching. San Francisco: Jossey-Bass.

Bain, K. (2004). What the best college teachers do. Cambridge, MA: Harvard University Press. Brookfield, S. & Preskill, S. (2005). Discussion as a way of teaching: Tools and techniques for democratic

classrooms (2ns Edition). San Francisco: Jossey-Bass. Erickson, B., Peters, C., & Strommer, D. (2006). Teaching first year college students (2nd Edition). San

Francisco: Jossey-Bass. Heppner, F. (2007). Teaching the large college class: A guidebook for instructors with multitudes. San

Francisco: Jossey-Bass. Svinicki, M. (2004). Learning and motivation in the postsecondary classroom. San Francisco: Jossey-Bass.

Designing for Instruction

Fink, D. (2003). Creating significant learning experiences: An integrated approach to designing college courses. San Francisco: Jossey-Bass.

Wiggins, G. & McTighe, J. (2005). Understanding by design (2nd Edition). Alexandra, VA: ASCD.

Online Instruction

Bonk, C. & Zhang, K. (2008). Empowering online learning: 100+ activities for reading, reflecting, displaying, & doing. San Francisco: Jossey-Bass.

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Coombs, N. (2010). Making online teaching accessible: Inclusive course design for students with disabilities. San Francisco: Jossey-Bass.

Conrad, R. & Donaldson, A. (2010). Engaging the online learner: Activities and resources for creative

instruction. San Francisco: Jossey-Bass. Finkelstein, J. (2006). Learning in real time: Synchronous teaching and learning online. San Francisco:

Jossey-Bass. Leman, R. & Conceicao, S. (2010). Creating a sense of presence in online teaching: How to ‘be there” for

distance learners. San Francisco: Jossey-Bass. Palloff, R. & Pratt, K. (2004). Collaborating online: Learning together in community. San Francisco:

Jossey-Bass. Palloff, R. & Pratt, K. (2008). Assessing the online learner: Resources and strategies for faculty. San

Francisco: Jossey-Bass. Richardson, W. (2006). Blogs, wikis, podcasts, and other powerful web tools for classrooms. Thousand

Oaks, CA: Corwin Press. Smith, R. (2008). Conquering the content: A step-by-step guide to online course design. San Francisco:

Jossey-Bass. West, J. & West, M. (2008). Using wikis for online collaboration: The power of the read-write web. San

Francisco: Jossey-Bass.

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Guest Speakers and Facilitators

Dr. Jennifer SparrowDirector of Emerging Technologies and New VenturesInnovationSpaceVirginia Tech

Jennifer Sparrow is currently the Director of Emerging Technologies and New Ventures at Virginia Tech. For more than 15 years, she has championed the use of technology to engage students in the learning process. She has a passion for working with faculty to explore new technologies and their potential implementations in teaching and learning.

Jennifer received her bachelor’s degree from Smith College, her master’s degree from Florida Gulf Coast University, and doctorate from the University of Central Florida. She is currently the chair of the EDUCAUSE Learning Initiative Advisory Board and serves on the EDUCAUSE Evolving Technologies Committee.

She is a part-time blogger, an infrequent tweeter, technology explorer, and strug-gling photographer with a biting sense of humor and not enough hours in her day.

To learn more at about Dr. Sparrow, please visit the following Websites:

Dr. Sparrow’s EDUCAUSE page http://www.educause.edu/Community/MemDir/Profiles/JenniferSparrow/60848

Dr. Sparrow’s InnovationSpace page http://www.is.vt.edu/

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Dr. Jennifer Sparrow’s Keynote Topic Descriptions

Everything Begins with Instructional Design

In this engaging session, participants will walk through the process of change through ef-fective instructional design. This session will be filled with examples of how real faculty are transforming their teaching and student learning through the use of technologies that match learning outcomes. We will touch on the principles of good undergraduate education, explore how learning works, and discuss the process of matching learning outcomes with technology. We will explore the idea of learning outcomes driving the teaching and learning process and how to think about those outcomes and assessments differently.

Curriculum Transformation

In this hands-on session, participants will match their learning outcomes with our knowledge of good teaching and with the 21st-century digital skills that our students need to be success-ful. We will examine how knowledge of the technology tools can impact active and engaged learning. This session will include examples of how technology tools can be leveraged to en-hance student learning and increase your excitement for teaching. This session will focus on knowledge of what specific tools can do and how you assess student learning through these new tools.

iPad Apps and Uses in Higher Education

This hands-on session will demonstrate iPad apps for teaching, learning and productivity. You will have hands-on access to real faculty and student examples of work facilitated through iPad apps. This session will help you get the most out of your iPad.

Guest Speakers and Facilitators

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Dr. Jordan HumphreyAssociate Director Civic EngagementCivic Engagement & Career Development CenterSt. Mary’s University

Dr. Jordan R. Humphrey is the Associate Director for Civic Engagement in the Civic Engagement and Career Develop-ment Center at St. Mary’s University. In this role, she works primarily with faculty members to integrate service and civic engagement as pedagogical tools within their courses. This includes the creation of new service learning and civic engagement-based courses as well as the adaptation of existing courses to fully incorporate service and civic involve-ment into course learning objectives and activities. She earned her Ph.D. in Higher Education from Penn State University, her M.S.Ed. in Higher Education Administration from the University of Pennsylvania, and Bachelor’s degrees in Political Science, Spanish, and Music Performance from Franklin & Marshall College (Lancaster, PA). Dr. Humphrey’s administrative and research interests explore the areas of civic engagement and community-university relations; institutional mission and tradition; and the history of higher education. She has published articles on civic engagement, institutional identity, and student/faculty engagement in journals such as The Journal of Higher Education Outreach and Engagement, the American Journal of Education, and Higher Education in Review as well as book chapters on historical methodology, institutional mission and organizational change, and higher education during World War II.

Guest Speakers and Facilitators

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Larry MeyerPublic RelationsRackspace

Larry Meyer is a member of the Public Relations team at Rack-space, where he helps lead the company’s digital newsroom initiative, including how the company leverages new publish-ing techniques for presentation. These new software resourc-es integrate video, graphics and traditional print information. He has been responsible for creating new presentation and marketing materials for executive leadership use at the recent Open Stack Conference, as well as for leveraging Rackspace involvement in SXSW. This includes extensive work with social media.

Prior to joining Rackspace Larry worked with KCI leading digi-tal strategy which included the creation of their first mobile app. He has led creation of nine internal iPhone and iPad apps used for sales and executive presentations.

Before working with KCI, Larry was senior vice president of Fleishman-Hillard, an international communications firm, where he led digital and video proj-ects for AT&T, USAA and Frost Bank. As part of his work with AT&T, Larry was a member of the PR team that launched the iPhone. He went on to create some of the first iPhone Web apps used for sales team training.

Larry has worked in Columbus Ohio, as director of public relations at COSI, an interactive sci-ence center, and as an account supervisor at PR firm GSW. He was a television reporter and anchor for 12 years, including work at KENS-TV in San Antonio, before he made the transition into PR as the director of communications at the Northside Independent School District in San Antonio.

Larry is no stranger to St. Mary’s. In addition to being married to Kathe Lehman-Meyer, Larry has been a guest lecturer in computer science and communications classes. Larry and Kathe’s daughter, Ali, is a St. Mary’s student.

Larry holds a B.A. in journalism and mass communication from Iowa State University.

Guest Speakers and Facilitators

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Diane DuesterhoeftReference/Library Instruction LibrarianSt. Mary’s University

Diane Duesterhoeft has served as a library instruction and reference librarian at the Louis J. Blume Library at St. Mary’s University of San Antonio, TX since August 1993. She coor-dinates reference service and provides general reference as-sistance to users. Diane teaches course-related and general library instruction sessions in a multimedia environment to current students, faculty and staff, and prospective students. In an effort to educate student-leaders who think critically, and in light of the changing information environment, she has been working with others in re-shaping and re-defining the mode and format of the delivery and utilization of infor-mation resources. She participates in outreach service to the university and the larger community.

Diane was a selected participant in the Program Track of the Association of College & Research Libraries (ACRL) Institute for Information Literacy (“Immersion”) in 2006. Following her Immer-sion experience, the Director of Libraries & Learning Resources worked with Diane in estab-lishing the Information Competency Task Force (ICTF) at St. Mary’s University. In 2007, the ICTF assessed new students and upperclass undergraduates on their information literacy skills and attitudes using the Research Practices Survey. Based on the findings of that study, Diane pre-sented “Where Have You Been? Where Are You Going? Assessing Student Information Skills” at the 2008 ALA Annual Conference, and the paper was subsequently published by ALA in Issues in Librarianship. Diane has also presented these findings at the Texas Library Association (TLA) District 10 Fall 2008 and District 1 Fall 2010 Workshops. Together with members of the ICTF, she shared these results with faculty at St. Mary’s University.

Diane was a selected participant in the Texas Accelerated Library Leaders (TALL Texans) In-stitute in 1999. She served as co-chair of TLA’s 2010 Annual Conference Program Committee, and served on the 2001 Conference Local Arrangements Committee and the 2007 Conference Program Committee. She has also been active with the Bexar Library Association. In March 2010, she received St. Mary’s University’s Alice Wright Franzke Feminist Award for promoting peace, empowerment, cooperation, equality and respect of all persons.

Guest Speakers and Facilitators

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Blackboard, Inc. ©1997-2011

Blackboard 9: CourseSiteshttps://www.coursesites.com/

Test Drive Blackboard’s Latest Technology

• Create up to 5 course websites, free.• Engage students in social learning.• Weave multimedia into class content.• Assess performance and manage grades.

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Blackboard, Inc. ©1997-2011

Blackboard 9: OnDemandhttp://ondemand.blackboard.com

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Blackboard, Inc. ©1997-2011

Blackboard 9: OnDemandSample of Instructor Collections

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blackboard.com/catalyst1

Ready to get a head start on your Blackboard Catalyst Award submission? > This helpful study

guide will highlight what you need to get when preparing

your nomination and/or course submission. Read on for

more details on each category.

Exemplary Course Program

How can I prepare for my Exemplary Course Program

course submission?

• Createafoldertohouseoutstandingexamplesofyourcourse

• Capture screen shotsofgreatdiscussionboards,multi-media

interactions,testquestions,etc.—saveallofthesedocuments

asa.pdf

• Createmulti-mediaexamplesofyourcourseor student inter-

action,usingFlash,PowerPoint,Camtasia,Jing,orsomeother

similartool(notrequiredforyoursubmission)

• Gatherfactsandstatsthatexplainhowyourcourseorachieve-

mentmakesanimpact

• Consider 1 – 3 ways your course stands out as an industry

‘best-practice’

BLACKBOARD CATALYST AWARDS STUDY GUIDE

TH IS YEAR’S AWARD CATEGORI ES ARE AS FOLLOWS:

• Exemplary Courses

• Community Collaboration

• Innovative Development

• Mobile Innovation

• Staff Development

• Communications Strategy

For detailed descriptions of these categories, please visit www.blackboard.com/catalyst

Blackboard will begin taking submissions and nominnations for all Catalyst Awards beginning December 1.

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blackboard.com • 650 Massachusetts Avenue, NW 6th Floor Washington, DC 20001 • 1.800.424.9299, ext. 4Copyright © 1997-2011. Blackboard Inc. All rights reserved. Blackboard, the Blackboard logo, Blackboard Learn and Behind the Blackboard are trademarks or registered trademarks of Blackboard

Inc. or its subsidiaries in the United States and/or other countries. Blackboard products and services may be covered by one or more of the following U.S. Patents: 7,493,396; 7,558,853.

How can I prepare for my Mobile Innovation nomination?

• Consider1–3waysyoureffortshelpdefinetheuseofmobile

technologyintheeLearningcommunity

• Capture ways you have enhanced course curriculum, tracked

and studiedpedagogy, or collaboratedwith others in theBb

communitythroughtheuseofmobilelearning

• Create documents or other media to express how you have

customizedyourinstitutionsmobileexperience

How can I prepare for my Staff Development nomination?

• Consider1–3waysyourprofessionaldevelopmenteffortsstand

out in the eLearning community as fresh or new (interesting

tacticsortechniques,programsorincentives)

• Capturewaysinwhichyoureffortshavebecomeimplemented

atyourinstitution

• Gathercommentsfromparticipantsontheprogram,trainingor

tactics

• Createa folderofanymeasurableoutcomes (numberofpar-

ticipants,otherrelevantmetrics)associatedwithyourprogram

development

How can I prepare for my Communications Strategy nomination?

• Consider 1 – 3 ways your communications plan helps drive

improvementsinlearningandengagementatyourinstitution

• Capturewaysyouhaveactivelychangedyourcommunication

strategy,trackedandmeasuredrelatedacademicoutcomes,or

collaboratedwith others at your institution using Blackboard

tools

• Createdocumentsorothermediatoshowhowyouhaveinte-

gratedBlackboardproducts likeConnect,Mobile,Collaborate

orAnalyticsintoyourcommunicationprogram

OPEN FOR SUBM ISSIONS AND NOM I NATIONS

Blackboard will begin taking submissions for all Catalyst Awards beginning December 1. For more information please visit www.blackboard.com/catalyst

•WorkwithyourSystemAdministratortocreateacopyofyour

courseforusebyevaluators

• Downloadacopyofthe2012Rubrictouseasareference

The ECP has an extensive rubric used to measure your

course against. To view this year’s rubric, please visit

blackboard.com/ecp.

Community, Innovative Development, Mobile Innovation Staff Development and Communications Strategy

How can I prepare for my Community Collaboration

nomination?

• Consider 1 – 3 ways your efforts stand out in the eLearning

community

• Capturehowyoureffortshaveincludedparticipantsfrominsti-

tutionsoutsideyourown

• Create a folder to accumulate any tools, presentations or

other resources that youhave created and sharedwithother

institutions

How can I prepare for my Innovative Development nomination?

• Consider 1 – 3 ways your technical efforts stand out in the

eLearningcommunity

• Captureanytech-focuseddeliverablesyouhavemadeavailable

to the broader Bb community (Building Blocks, integrations,

Edugaragecontributions,WikiArticles,etc.)

• Keepa list thatdescribeswaysyouhavesharedthisresource

withothersintheBbcommunity

REVI EW ERS NEEDED AS W ELL!

Reviewers needed as well! If you are interested in reviewing a course or courses for the Exemplary Course Program, please email [email protected].

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2012 Blackboard

Exemplary Course Rubric

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Page 2 of 7 ©1997-2012. Blackboard Inc.

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tuitive; co

nte

nt flo

ws in

a

logical p

rogressio

n; co

nten

t is presen

ted

usin

g a variety of ap

pro

priate

mech

anism

s (con

ten

t mo

du

les, single

pages, lin

ks to extern

al reso

urces, R

SS

Feed

s, prin

t material); co

nten

t is en

han

ced w

ith visu

al and

aud

itory

elemen

ts; sup

plem

en

tary reso

urces are

mad

e available (co

urse C

Ds, textb

oo

ks,

cou

rse man

uals, etc.)

Go

als and

ob

jectives are easily lo

cated

with

in th

e cou

rse; are clearly written

at

the ap

pro

priate level an

d reflect d

esired

ou

tcom

es; are written

in m

easureab

le

ou

tcom

es (stud

en

ts kno

w w

hat th

ey are

expected

to b

e able to

do

), are mad

e

available in

a variety of areas in

the

cou

rse (with

in th

e syllabu

s and

each

ind

ividu

al learnin

g un

it)

Exem

plary

Co

nten

t is mad

e available o

r “chu

nke

d” in

man

ageable se

gmen

ts (i.e., pre

sen

ted in

distin

ct learnin

g un

its or m

od

ule

s);

navigatio

n is so

mew

hat in

tuitive, b

ut

som

e “explo

ring” is req

uire

d to

determ

ine

the flo

w o

f con

tent; co

nten

t is presen

ted

usin

g a variety of m

echan

isms (co

nten

t m

od

ules, sin

gle pages, lin

ks to extern

al

resou

rces, RSS Fe

eds, p

rint m

aterial); visu

al and

/or au

dito

ry elem

ents

occasio

nally en

han

ce the co

nten

t;

sup

plem

en

tary reso

urces are m

ade

available (co

urse C

Ds, textb

oo

ks, cou

rse

man

uals, etc.);

Go

als and

ob

jectives are lo

cated w

ithin

the co

urse syllab

us o

r the in

divid

ual

learnin

g un

its; ob

jectives are written

to

reflect de

sired

learnin

g ou

tcom

es,

altho

ugh

no

t all are written

as

measu

reable o

utco

mes; stu

den

ts have

som

e un

derstan

din

g of w

hat is e

xpected

o

f them

;

Acco

mp

lishe

d

Som

e con

tent se

gmen

ts are overly

large (or p

ossib

ly too

small) fo

r the

specifie

d o

bjective

s; navigatio

n is

on

ly occasio

nally in

tuitive, th

us th

e

flow

of co

nten

t is som

etime

s no

t

easily determ

ine

d; th

e design

do

es

no

t avail of th

e con

tent p

resentatio

n

too

ls (con

tent m

od

ules, sin

gle pages,

links); few

or n

o visu

al and

/or

aud

itory elem

ents are u

sed to

enh

ance th

e con

ten

t; sup

plem

en

tary

resou

rces may b

e mad

e available

(cou

rse CD

s, textbo

oks, co

urse

man

uals, etc.)

Go

als and

ob

jectives are n

ot easily

located

with

in th

e cou

rse; are n

ot

clearly written

in m

easurab

le

learnin

g ou

tcom

es; stud

en

ts may b

e

un

sure o

f wh

at they are exp

ected

to

be ab

le to d

o; th

e level do

es no

t

match

the d

esired o

utco

mes;

Pro

misin

g

Co

nten

t is no

t “chu

nke

d”

into

man

ageable

segme

nts; n

avigation

is

no

t intu

itive and

the flo

w

of co

nten

t is un

clear; the

design

do

es n

ot avail o

f

the co

nten

t pre

sentatio

n

too

ls (con

tent m

od

ules,

single p

ages, links); n

o

visual o

r aud

itory

elemen

ts are use

d to

enh

ance th

e con

ten

t;

sup

plem

en

tary reso

urces

are no

t mad

e available

(cou

rse CD

s, textbo

oks,

cou

rse man

uals, etc.)

Go

als and

ob

jectives are

no

t easily located

with

in

the co

urse; so

me are

missin

g and

oth

ers po

orly

written

; the leve

l do

es

no

t match

the d

esired

learnin

g ou

tcom

es;

Inco

mp

lete

Page 59: Summer 2012 faculty institute - St. Mary's University, Texasats.stmarytx.edu/pages/training/institute/files/... · Blackboard 9: Building a Better Course: Jeff Schomburg 107: 2:00

Page 3 of 7 ©1997-2012. Blackboard Inc.

Techn

olo

gy

Use

Learner

Engage-

men

t

Co

urs

e D

es

ign

(pa

ge

2 o

f 2)

Too

ls available w

ithin

the C

MS are u

sed

to facilitate learn

ing b

y engagin

g

stud

ents w

ith co

urse co

nte

nt; C

MS to

ols

are use

d to

redu

ce the lab

or-in

ten

sity of

learnin

g (e.g., pro

vidin

g links to

need

ed

resou

rces wh

ere they w

ill be u

sed

in th

e co

urse); tech

no

logie

s are use

d creatively

in w

ays that tran

scend

traditio

nal,

teacher-cen

tered

instru

ction

; a wid

e

variety of d

elivery med

ia are

inco

rpo

rated in

to th

e cou

rse;

It is clear ho

w th

e instru

ction

al strategies

will en

able stu

de

nts to

reach co

urse

goals an

d o

bjective

s; cou

rse design

inclu

des gu

idan

ce for learn

ers to w

ork

with

con

tent in

mean

ingfu

l ways (e.g.,

pre-read

ing o

utlin

es, web

-qu

ests, d

evil's

advo

cate challen

ges, etc.); high

er ord

er

thin

king (e.g., an

alysis, pro

blem

solvin

g,

or critical reflectio

n) is exp

ected o

f learn

ers and

explain

ed w

ith exam

ples o

r

mo

dels; in

divid

ualize

d in

structio

n,

remed

ial activities, or re

sou

rces for

advan

ced learn

ing activities are p

rovid

ed;

Exem

plary

Too

ls available w

ithin

the C

MS co

uld

be

utilize

d m

ore (o

r mo

re creatively) to

engage learn

ers with

cou

rse con

tent; C

MS

too

ls are mad

e available to

assist stu

den

ts, bu

t cou

ld b

e organ

ized o

r

arrange

d fo

r even greater u

sefuln

ess; tech

no

logies w

ithin

the co

urse are u

sed

in

man

y cases mere

ly to rep

licate traditio

nal

face-to-face in

structio

n; th

ere is som

e

variety in th

e too

ls used

to d

elive

r

instru

ction

;

Instru

ction

al strategie

s are design

ed to

h

elp stu

den

ts to reach

cou

rse goals an

d

ob

jectives, altho

ugh

this re

lation

ship

may

no

t be o

bvio

us to

learners; gu

idan

ce is

pro

vided

, bu

t cou

ld b

e imp

roved

with

greater detail o

r dep

th; h

ighe

r ord

er

thin

king is re

qu

ired fo

r som

e activities bu

t

is no

t well-exp

laine

d o

r sup

po

rted

(e.g., by

pro

vidin

g examp

les of "go

od

answ

ers"); d

ifferen

tiated

instru

ction

(such

as

remed

iation

) may b

e available o

n a lim

ited

basis;

Acco

mp

lishe

d

Too

ls available w

ithin

the C

MS are

no

t use

d to

their fu

ll exten

t or n

ot

used

wh

en it w

ou

ld b

e app

rop

riate

to d

o so

; on

ly a few to

ols (o

f tho

se availab

le with

in th

e CM

S) are use

d in

a way th

at streamlin

es access to

materials an

d activities fo

r stud

en

ts;

techn

olo

gies with

in th

e CM

S are

used

prim

arily by in

structo

rs and

no

t

stud

ents ("stu

den

ts as recipie

nts o

f

con

tent" m

od

el); there is little

variety in u

se of tech

no

logies w

ithin

the C

MS;

It is no

t clear ho

w th

e instru

ction

al strategies w

ill help

learners ach

ieve

cou

rse goals an

d o

bjectives;

guid

ance in

usin

g con

tent m

aterials

may o

nly b

e pro

vide

d o

n a lim

ited

basis; h

igher o

rde

r thin

king is n

ot

requ

ired o

r en

cou

raged

;

differe

ntiate

d in

structio

nal

op

po

rtun

ities are no

t pro

vide

d,

altho

ugh

there m

ay be

sup

plem

en

tary con

tent reso

urce

s availab

le;;;

Pro

misin

g

Techn

olo

gies used

with

in

the C

MS d

o n

ot en

gage

stud

ents w

ith learn

ing;

too

ls that co

uld

redu

ce th

e labo

r-inten

sity of

on

line in

structio

n are n

ot

utilize

d; stu

de

nts are n

ot

expected

to u

se

techn

olo

gies available

with

in th

e CM

S; on

ly a

few tech

no

logies

available w

ithin

the C

MS

are use

d;

Instru

ction

al strategie

s do

n

ot p

rovid

e stud

ents w

ith

skills nee

de

d to

achieve

cou

rse goals an

d

ob

jectives; con

tent is

pro

vided

bu

t it is no

t

clear wh

at stud

ents are

expected

to d

o w

ith it;

high

er ord

er thin

king is

no

t expected

from

stud

ents; n

o

sup

plem

en

tary reso

urces

or activities are p

rovid

ed

for rem

ediatio

n o

r

advan

ced stu

dy;

Inco

mp

lete

Page 60: Summer 2012 faculty institute - St. Mary's University, Texasats.stmarytx.edu/pages/training/institute/files/... · Blackboard 9: Building a Better Course: Jeff Schomburg 107: 2:00

Page 4 of 7 ©1997-2012. Blackboard Inc.

Interactio

n

Logistics

Develo

p-

men

t of

Learnin

g

Co

mm

un

ity

Co

mm

un

i-

cation

Strategies

Inte

ractio

n a

nd

Co

llab

ora

tion

Interaction an

d Co

llaboratio

n can take m

any form

s. The EC

P criteria p

lace emp

hasis on th

e type and am

oun

t of interactio

n and

collabo

ration w

ithin an o

nlin

e enviro

nm

ent.

Interaction deno

tes com

mu

nication betw

een and am

on

g learners an

d instructo

rs, synchro

nously o

r asynchrono

usly. C

ollabo

ration is a su

bset o

f interaction

and refers sp

ecifically to

those activities in w

hich grou

ps are wo

rking interd

epend

ently tow

ard a shared result. This differs fro

m gro

up activities that can be co

mpleted by stu

den

ts wo

rking indep

enden

tly of o

ne

anoth

er and then co

mb

ining th

e results, m

uch as on

e wo

uld wh

en assemblin

g a jigsaw p

uzzle with parts o

f the puzzle w

orked o

ut separately then assem

bled together. A

learning

com

mu

nity is defined

here as the sen

se of b

elon

ging to

a grou

p, rather than each stud

ent perceiving h

imself/h

erself studying in

depend

ently.

Gu

idelin

es explain

ing re

qu

ired le

vels of

particip

ation

(i.e., qu

antity o

f interactio

ns)

are pro

vide

d; exp

ectation

s regardin

g the

qu

ality of co

mm

un

ication

s (e.g., wh

at co

nstitu

tes a "go

od

" answ

er) are clearly

defin

ed; a ru

bric o

r equ

ivalen

t gradin

g

do

cum

ent is in

clud

ed to

explain

ho

w

particip

ation

will b

e evaluate

d; th

e instru

ctor

actively particip

ates in co

mm

un

ication

s

activities, inclu

din

g pro

vidin

g feed

back to

stud

ents; th

e instru

ctor u

ses co

mm

un

ication

too

ls to p

rovid

e cou

rse up

date

s, remin

ders,

special an

no

un

ceme

nts, etc.;

Co

mm

un

ication

activities are de

signe

d to

help

bu

ild a se

nse o

f com

mu

nity am

on

g learn

ers; stud

en

t-to-stu

de

nt in

teractio

ns are

requ

ired as p

art of th

e cou

rse; stud

en

ts are en

cou

raged

to in

itiate com

mu

nicatio

n w

ith

the in

structo

r; collab

oratio

n activities (if

inclu

ded

) reinfo

rce cou

rse con

ten

t and

learnin

g ou

tcom

es, wh

ile bu

ildin

g wo

rkplace-

usefu

l skills such

as teamw

ork, co

op

eration

,

nego

tiation

, and

con

sensu

s-bu

ildin

g;

There are p

lentifu

l op

po

rtun

ities for

synch

ron

ou

s and

/or asyn

chro

no

us

interactio

n, as ap

pro

priate; asyn

chro

no

us

com

mu

nicatio

n strategies p

rom

ote critical

reflection

or o

ther h

igher o

rder th

inkin

g

aligne

d w

ith learn

ing o

bjective

s; synch

ron

ou

s

com

mu

nicatio

n activities b

enefit fro

m real-

time in

teraction

s and

facilitate "rapid

respo

nse" co

mm

un

ication

(i.e., stud

en

ts gain

practice d

iscussin

g cou

rse con

tent

extemp

oran

eou

sly with

ou

t loo

king u

p b

asic,

declarative in

form

ation

);

Exem

plary

Expectatio

ns o

f stud

en

t particip

ation

in

com

mu

nicatio

n activities are give

n, b

ut

wo

uld

ben

efit from

mo

re detail;

expectatio

ns re

gardin

g the q

uality o

f co

mm

un

ication

s are inclu

de

d, b

ut m

ay be

sketchy an

d lack d

etail or illu

strative

examp

les; min

imal in

form

ation

may b

e

pro

vided

regardin

g gradin

g criteria for

com

mu

nicatio

ns activities; th

e instru

ctor

is occasio

nally in

volved

in co

mm

un

ication

activities; the in

structo

r som

etimes takes

advan

tage of C

MS to

ols to

po

st an

no

un

ceme

nts, rem

ind

ers, etc.;

Co

mm

un

ication

activities may h

elp

learners b

uild

a sense o

f com

mu

nity, b

ut

do

no

t app

ear to b

e design

ed w

ith th

is in

min

d; so

me stu

den

t-to-stu

de

nt

interactio

n is b

uilt in

to th

e cou

rse;

stud

ents in

teract w

ith th

e instru

ctor,

altho

ugh

prim

arily as a result o

f

instru

ctor-in

itiated co

ntact; co

llabo

ration

activities (if inclu

ded

) sup

po

rt som

e team-

bu

ildin

g skills, bu

t may n

ot p

urp

osefu

lly

integrate th

ese eleme

nts;

Several com

mu

nicatio

n activities are

inclu

ded

to rein

force th

e desired

learnin

g

ou

tcom

es; asynch

ron

ou

s com

mu

nicatio

ns

som

etimes re

qu

ire reflection

or o

ther

high

er ord

er thin

king; syn

chro

no

us

interactio

ns are m

eanin

gful b

ut m

ay no

t

take full ad

vantage o

f the real-tim

e p

resence o

f instru

ctor an

d/o

r pe

ers;

Acco

mp

lishe

d

Instru

ctor exp

ectation

s of stu

den

t

interactio

ns are n

ot m

ade clear; little

info

rmatio

n is p

rovid

ed regard

ing

wh

at con

stitute

s a "goo

d" resp

on

se o

r po

sting; stu

den

ts are no

t given

a

clear set of criteria fo

r ho

w

com

mu

nicatio

ns activities w

ill be

grade

d; th

e instru

ctor ap

pears to

be

largely absen

t from

com

mu

nicatio

ns

activities; few an

no

un

ceme

nts,

remin

ders, o

r oth

er up

dates are

pro

vided

;

Effort h

as been

devo

ted to

fosterin

g

a sense o

f com

mu

nity in

the co

urse,

bu

t on

ly min

imally. M

ore fo

cus is

need

ed o

n d

esignin

g activities and

a co

urse clim

ate that fo

ster stud

en

t-

to-stu

de

nt in

teraction

s as we

ll as

stud

ent-to

-instru

ctor in

teraction

s.

Co

mm

un

ication

strategies are

inclu

ded

, ho

wever, th

ey may n

ot

con

sistently rein

force d

esired

learnin

g ou

tcom

es; asynch

ron

ou

s

com

mu

nicatio

ns are fo

cused

prim

arily on

low

er levels of th

inkin

g

(e.g., sum

marizin

g, describ

ing,

interp

reting, etc.); syn

chro

no

us

interactio

ns are u

sed m

ostly fo

r in

structo

r explan

ation

or clarificatio

n

of co

nten

t, or o

ther in

structo

r-

focu

sed activitie

s;

Pro

misin

g

Few o

r no

guid

elines

are pro

vide

d to

stu

den

ts regardin

g

the d

esired q

uan

tity o

r qu

ality of

com

mu

nicatio

ns/in

t

eraction

s with

in th

e

cou

rse; the

instru

ctor d

oes n

ot

particip

ate in

com

mu

nicatio

ns

activities with

stu

den

ts;

Little to n

o atten

tion

has b

een

devo

ted to

b

uild

ing a sen

se of

com

mu

nity in

this

cou

rse.

Little to n

o atten

tion

has b

een

devo

ted to

com

mu

nicatio

n

strategies;

interactio

n activities

that are in

clud

ed d

o

no

t invo

ke critical th

inkin

g, rein

force

learnin

g, or take

advan

tage of th

e

specific stren

gths o

f

the co

mm

un

ication

too

ls used

;

Inco

mp

lete

Page 61: Summer 2012 faculty institute - St. Mary's University, Texasats.stmarytx.edu/pages/training/institute/files/... · Blackboard 9: Building a Better Course: Jeff Schomburg 107: 2:00

Page 5 of 7 ©1997-2012. Blackboard Inc.

Self-asse

ssme

nt

Asse

ssme

nt D

esign

Expe

ctation

s

As

se

ssm

en

t

Assessm

ent fo

cuse

s on

instru

ction

al activities de

signed

to m

easure p

rogre

ss tow

ards learn

ing o

utco

mes, p

rovid

e feed

back to

stud

ents an

d

instru

ctor, an

d/o

r enab

le grade assign

men

t. This sectio

n ad

dresses th

e qu

ality and

type o

f stud

ent assessm

ents w

ithin

the co

urse.

Man

y op

po

rtun

ities fo

r self-

assessmen

t are pro

vided

; self-

assessmen

ts pro

vide co

nstru

ctive,

mean

ingfu

l feed

back;

Asse

ssme

nts ap

pear to

measu

re the

perfo

rman

ce they claim

to m

easure

(e.g., activities are explain

ed u

sing

app

rop

riate readin

g level and

vocab

ulary); h

igher o

rder th

inkin

g is

requ

ired (e.g., an

alysis, pro

blem

-

solvin

g, etc.); assessm

en

ts are

design

ed

to m

imic au

the

ntic

enviro

nm

en

ts to facilitate tran

sfer;

assessmen

t activities occu

r freq

uen

tly

thro

ugh

ou

t the d

uratio

n o

f the

cou

rse; mu

ltiple typ

es of assessm

ents

are use

d (research

pap

er, ob

jective

test, discu

ssion

s, etc.)

Asse

ssme

nts m

atch th

e goals &

o

bjectives; learn

ers are directe

d to

the ap

pro

priate o

bjective(s) fo

r each

assessmen

t; rub

rics or d

escriptive

criteria for d

esired o

utco

mes are

pro

vided

(mo

dels o

f "goo

d w

ork" m

ay

be sh

ow

n, fo

r examp

le); instru

ction

s

are written

clearly and

with

sufficien

t

detail to

en

sure u

nd

erstand

ing;

Exem

plary

Som

e self-assessmen

t

activities are inclu

ded

; self-

assessmen

ts pro

vide

feedb

ack to learn

ers;

Asse

ssme

nt activities h

ave "face valid

ity" (i.e., they

app

ear to m

atch th

e

curricu

lum

); som

e activities

invo

lve high

er ord

er

thin

king; assessm

ent

activities may fo

cus o

n tasks

similar to

real-wo

rld

app

lication

of skills; m

ultip

le assessm

ents are in

clud

ed; at

least three d

ifferen

t types o

f assessm

ents are u

sed;

Asse

ssme

nts m

atch th

e go

als & o

bjectives; ru

brics

or d

escriptive criteria fo

r

desired

ou

tcom

es are

inclu

ded

for so

me

assessmen

t activities;

instru

ction

s are written

clearly, with

som

e detail

inclu

ded

;

Acco

mp

lishe

d

There m

ay be self-assessm

ent

activities, bu

t they are lim

ited in

scop

e and

do

no

t offer u

seful

feedb

ack;

It is no

t clear wh

ether th

e assessm

ent activities actu

ally

measu

re the d

esired skill; th

e

vast majo

rity of assessm

en

ts

requ

ire on

ly low

-level thin

king

(mem

orizatio

n, fo

r examp

le);

assessmen

t activities typically

do

no

t inclu

de tasks th

at are

relevant b

eyon

d th

e scop

e of

this co

urse; m

ultip

le

assessmen

ts are inclu

ded

; two

typ

es of asse

ssme

nts are

inclu

ded

, at a min

imu

m;

Stud

ents are assessed

on

the

top

ics describ

ed

in th

e cou

rse

goals an

d o

bjective

s; there m

ay

be so

me exp

lanatio

n o

f ho

w

assessmen

ts will b

e

scored

/graded

; instru

ction

s lack

detail th

at wo

uld

help

stud

ents

un

derstan

d h

ow

to co

mp

lete

the activities;

Pro

misin

g

A few

self-assessmen

ts may b

e

inclu

ded

, bu

t they o

ffer little

mo

re feedb

ack than

flash

cards;

Asse

ssme

nt activities ap

pear

to lack valid

ity du

e to b

ias, lack

of clarity in

qu

estio

ns o

r tasks,

or b

ecause stu

den

ts are

evaluate

d o

n p

erform

ance

un

related to

the stated

ob

jectives; no

high

er-o

rder

thin

king skills are re

qu

ired to

com

plete asse

ssme

nt

activities; there is little o

r no

evide

nce o

f auth

en

ticity bu

ilt in

to asse

ssmen

ts; assessmen

ts

are too

few an

d far ap

art for

the co

urse co

nte

nt;

Asse

ssme

nts b

ear little resem

blan

ce to go

als &

ob

jectives; expectatio

ns o

r

gradin

g criteria are no

t

pro

vided

; instru

ction

s are

limited

or ab

sent;

Inco

mp

lete

Page 62: Summer 2012 faculty institute - St. Mary's University, Texasats.stmarytx.edu/pages/training/institute/files/... · Blackboard 9: Building a Better Course: Jeff Schomburg 107: 2:00

Page 6 of 7 ©1997-2012. Blackboard Inc.

Instru

ctor R

ole

and

Info

rmatio

n

Sup

po

rtive

Softw

are

(Plu

g-ins)

Orie

ntatio

n to

Co

urse

and

CM

S

Le

arn

er S

up

po

rt (pa

ge

1 o

f 2)

Learner Su

pp

ort ad

dre

sses th

e sup

po

rt resou

rces mad

e available to

stud

en

ts taking th

e cou

rse. Such

resou

rces m

ay be accessib

le with

in o

r external to

the co

urse en

viron

men

t.

Specifically, learn

er sup

po

rt reso

urces ad

dress a variety o

f stud

en

t services inclu

din

g, bu

t no

t limited

to th

e follo

win

g.

Co

ntact in

form

ation

for th

e instru

ctor is

easy to fin

d an

d in

clud

es m

ultip

le fo

rms

of co

mm

un

ication

(for exam

ple, e

-mail,

ph

on

e, chat, etc.); exp

ected

respo

nse

time fo

r e-mail rep

lies is in

clud

ed;

instru

ctor's ro

le with

in th

e cou

rse is exp

laine

d (fo

r examp

le, wh

ethe

r he/sh

e

will resp

on

d to

"tech su

pp

ort" typ

e

qu

estion

s); the in

structo

r's meth

od

s of

collectin

g and

return

ing w

ork are

clearly

explain

ed

;

Clear exp

lanatio

ns o

f op

tion

al and

/or

requ

ired so

ftware in

clud

ing an

y

add

ition

al costs (in

add

ition

to th

e CM

S)

are pro

vide

d w

ithin

the co

urse; so

ftware

requ

ired to

use co

urse m

aterials is listed

with

links to

wh

ere it can b

e captu

red an

d

installed

; links are lo

cated w

ithin

the

cou

rse wh

ere learners w

ill use th

e

softw

are (i.e., near th

e materials

requ

iring its u

se);

Clearly lab

eled

tuto

rial mate

rials that

explain

ho

w to

navigate th

e CM

S and

the

specific co

urse are in

clud

ed

; tuto

rials are

fou

nd

easily (few clicks) w

heth

er intern

al o

r external to

the co

urse, w

ith easy

return

to o

ther areas o

f the co

urse;

tuto

rial materials su

pp

ort m

ultip

le

learnin

g mo

dalities: au

dio

, visual, an

d

text based

;

Exem

plary

Co

ntact in

form

ation

for th

e

instru

ctor is in

clud

ed

bu

t may n

ot b

e

easy to fin

d; co

ntact in

form

ation

inclu

des m

ore th

an o

ne typ

e of

com

mu

nicatio

n to

ol; exp

ected

respo

nse tim

e for e-m

ail replies m

ay b

e inclu

de

d; in

structo

r's role w

ithin

the co

urse n

ot clearly sp

elled o

ut to

stud

ents; th

e instru

ctor's m

etho

ds o

f

collectin

g and

return

ing w

ork are

clearly explain

ed;

Clear exp

lanatio

ns o

f op

tion

al and

/or

requ

ired so

ftware (in

add

ition

to th

e

CM

S) are pro

vided

with

in th

e cou

rse;

softw

are requ

ired to

use co

urse

materials is listed

bu

t links to

wh

ere

it can b

e captu

red an

d in

stalled are

no

t fou

nd

near w

here it w

ill be u

sed;

Clearly lab

eled

tuto

rial mate

rials that

explain

ho

w to

navigate th

e CM

S and

the sp

ecific cou

rse are inclu

ded

;

tuto

rials may n

ot b

e easily accessed,

or req

uire th

e learner to

leave

cou

rse site with

ou

t an easy retu

rn;

tuto

rial materials su

pp

ort m

ultip

le

learnin

g mo

dalities: au

dio

, visual,

and

text based

;

Acco

mp

lishe

d

Co

ntact in

form

ation

for th

e instru

ctor

is pro

vide

d b

ut n

ot easy to

find

;

con

tact info

rmatio

n in

clud

es on

ly on

e

way to

reach th

e instru

ctor; n

o

info

rmatio

n co

ncern

ing resp

on

se

time fo

r e-mail rep

lies is n

ot in

clud

ed;

little or n

o in

form

ation

is given

regardin

g the in

structo

r's role in

the

cou

rse; the in

structo

r's meth

od

s of

collectin

g and

return

ing w

ork are

evide

nt b

ut n

ot clearly exp

laine

d;

Softw

are (in ad

ditio

n to

the C

MS)

requ

ired to

use co

urse m

aterials is

men

tion

ed

, bu

t no

t explain

ed; lin

ks

to w

here it can

be cap

ture

d an

d

installed

are pro

vide

d, alth

ou

gh th

ey

may n

ot b

e con

venie

ntly lo

cated;

Tuto

rial materials th

at explain

ho

w to

navigate th

e CM

S and

/or th

e spe

cific

cou

rse may b

e eviden

t, bu

t no

t easily

fou

nd

; materials d

o n

ot su

pp

ort

mu

ltiple learn

ing m

od

alities and

are

text-based

on

ly;

Pro

misin

g

Co

ntact in

form

ation

for th

e

instru

ctor is ske

tchy, at b

est;

no

info

rmatio

n co

ncern

ing

respo

nse tim

e for e-m

ail rep

lies is inclu

de

d;

info

rmatio

n regard

ing th

e in

structo

r's role in

the co

urse

is no

t inclu

de

d; In

structo

r's

meth

od

s of co

llecting an

d

return

ing w

ork are co

nfu

sing

or n

on

-existent;

The n

eed

for ad

ditio

nal

softw

are requ

ired to

use

cou

rse materials m

ay be

men

tion

ed

; links to

softw

are

may b

e missin

g or

inco

mp

lete;

Tuto

rial materials exp

lainin

g

ho

w to

navigate th

e CM

S or

the sp

ecific cou

rse may b

e

inclu

ded

bu

t are difficu

lt to

find

, lack detail, are n

ot w

ell

organ

ized, o

r are in

com

plete; tu

torial m

aterials

that are in

clud

ed d

o n

ot

sup

po

rt mu

ltiple learn

ing

mo

dalities;

Inco

mp

lete

Page 63: Summer 2012 faculty institute - St. Mary's University, Texasats.stmarytx.edu/pages/training/institute/files/... · Blackboard 9: Building a Better Course: Jeff Schomburg 107: 2:00

Page 7 of 7 ©1997-2012. Blackboard Inc.

Fee

db

ack

Acco

m-

mo

datio

ns

for

Disab

ilities

Tech

nical

Acce

ssibi-

lity Issue

s

Co

urse

/ In

stitu-

tion

al

Po

licies &

Sup

po

rt

Le

arn

er S

up

po

rt (pa

ge

2 o

f 2)

Learners have the opportunity to give feedback to the instructor regarding course

design and course content both during course delivery and after course com

pletion; feedback m

echanisms allow

students to

participate anonymously in course evaluation;

Supportive mechanism

s allow learners w

ith disabilities to participate fully in the online

comm

unity; the design and delivery of content integrate alternative resources (transcripts, for exam

ple) or enable assistive

processes (voice recognition, for example) for

those needing accomm

odation; links to institutional policies, contacts, and procedures

for supporting learners with disabilities are

included and easy to find; design factors such as color, text size m

anipulation, audio and

video controls, and alt tags reflect universal accessibility considerations;

Course materials use standard form

ats to ensure accessibility; if specific softw

are is

required to which som

e learners may not

have access, alternative file types are provided; large files are identified to help

learners consider download tim

es; alternative (sm

aller) files are provided where appropriate;

video are streamed w

henever possible;

graphics are optimized for w

eb delivery and display w

ithout needing extensive scrolling;

Links to institutional policies, materials, and

forms relevant for learner success (for

example, plagiarism

policies) are clearly labeled and easy to find; links allow

easy

navigation from the course to the inform

ation and back; course/instructor policies regarding decorum

, behavior, and netiquette are easy to

find and written clearly to avoid confusion;

links to institutional services such as the library, w

riting center, or financial aid office

are clearly labeled and easy to find;

Exem

plary

Learners have the opportunity to give feedback to the instructor regarding course

design and/or course content, but only after course com

pletion; feedback mechanism

s allow

students to participate anonymously

in course evaluation;

Supportive mechanism

s allow learners w

ith disabilities to participate in the online

comm

unity for most activities; the design

and delivery of content integrate some

alternative resources or enable assistive

processes for those needing accom

modation; links to institutional

policies, contacts, and procedures to

support learners with disabilities are

included but may not be easy to find; design

factors such as color, text size manipulation,

audio and video controls, and alt tags have been considered in som

e cases;

Course materials use standard form

ats to ensure accessibility; if specific softw

are is

required to which som

e learners may not

have access, alternative file types are som

etimes provided; large files are not

identified as such; alternative (smaller) files

are not provided; video files are streamed in

some cases; graphics are not be optim

ized

for web delivery but display w

ithout extensive scrolling;

Links to institutional policies, materials, and

forms relevant for learner success (for

example, plagiarism

policies) are included but m

ay require searching to find; links

allow easy navigation from

the course to the inform

ation and back; course/instructor policies regarding decorum

, behavior, and

netiquette are included and are written

clearly to avoid confusion; links to institutional services such as the library,

writing center, or financial aid office m

ay be included but require searching to find;

Acco

mp

lishe

d

Learners have the opportunity to give feedback to the instructor regarding

course design or course content, but only after course com

pletion; feedback m

echanisms do not guarantee privacy to

the student;

Supportive mechanism

s allow som

e learners w

ith disabilities to participate

fully in the online comm

unity; the design and delivery of content do not include alternative resources nor enable assistive

processes for those needing accom

modation; links to institutional

policies, contacts, and procedures to

support learners with disabilities are not

evident; design factors such as color, text size m

anipulation, audio and video

controls, and alt tags have not been considered;

Course materials use standard form

ats to ensure accessibility; if specific softw

are is

required to which som

e learners may not

have access, alternative file types are not provided; large files are not identified as

such and alternative (smaller) files are

not provided; video files are not stream

ed; graphics are not optimized for

web delivery and m

ay require extensive scrolling;

Links to some institutional policies,

materials, and form

s relevant for learner

success (for example, plagiarism

policies) are included but are difficult to find;

course/instructor policies regarding decorum

, behavior, and netiquette are included but are not clearly w

ritten or

would benefit from

more detail; a few

links to institutional services such as the library, w

riting center, or financial aid

office may be included but require

searching to find;

Pro

misin

g

Learners do not have the opportunity to give feedback to the instructor

regarding course design or course content; feedback m

echanisms do not

guarantee privacy to the student;

Supportive mechanism

s allow som

e learners w

ith disabilities to participate

in the online comm

unity for some

activities; the design and delivery of content do not apply alternative

resources nor enable assistive processes for those needing accom

modations;

links to institutional policies, contacts,

and procedures to support learners w

ith disabilities are not evident; design factors such as color, text size

manipulation, audio and video controls,

and alt tags have not been considered;

Course materials som

etimes use

standard formats to ensure

accessibility; if specific software is

required to access course materials, no

mention of this is included and

alternative file types are not provided; large files are not identified as such and alternative (sm

aller) files are not

provided; video files are not streamed;

graphic files are not optimized for w

eb delivery and require extensive scrolling;

Links to some institutional policies,

materials, and form

s relevant for

learner success (for example, plagiarism

policies) are not included; som

e

course/instructor policies regarding decorum

, behavior, and netiquette may

be included but are not clearly written

or would benefit from

more detail; links

to institutional services such as the library, w

riting center, or financial aid

office are not included;

Inco

mp

lete

Page 64: Summer 2012 faculty institute - St. Mary's University, Texasats.stmarytx.edu/pages/training/institute/files/... · Blackboard 9: Building a Better Course: Jeff Schomburg 107: 2:00

Page 1 of 13

Blackboard Exemplary Course Program

SAMPLE Submission Instructions and Form

Information about You and Your Course

Submission Information

Submitter Name Barbara Smith

Title/Rank Core Faculty

Institution State University

Department English

Email Address [email protected]

Daytime Telephone (123)456-7890

Instructor Name (instructor(s) who taught the course) if different from above

William Brown

Title/Rank Adjunct Faculty

Institution/Organization State University

Department Health Sciences

Email Address [email protected]

Daytime Telephone (234)456-7890

Names and email addresses of instructional designers or others who significantly contributed to the development of this course (add more lines as needed).

Martha Jones, Instructional Designer; Chris Watley, Instructional Designer; Derek Miller, Graphic Designer

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Page 2 of 13

Course Information

Course Title Anatomical and Medical Terminology

Course Number IT1234

Language of Instruction English

Number of semester/quarter hour credits 4

Which version of Blackboard Learn was used to deliver this course? Check one.

Blackboard Learning System™ – Enterprise License Blackboard Learning System™ – Vista Enterprise

License Blackboard Learning System™ – CE Enterprise License Blackboard Learning System™ – Basic License Blackboard Learning System™ – CE Basic License Blackboard Learning System™ – ANGEL Edition

The environment for this course can best be described as blended or totally online (choose one).

Blended (a combination of face-to-face and online)

Totally online (a fully online course with no face-to-face component)

Student Target level (check all that apply) K-12 Undergraduate:

1st year 2nd year 3rd year 4th year

Diploma/2 year Degree or Similar* Certificate Graduate Level Professional Development Other

*e.g., Further Education, Vocational Technical Schools, or Community Colleges

Number of terms this course has been offered in its present configuration.

6

Number of students who were enrolled in the course you are submitting for review.

12

In order to acknowledge commercially produced content, please indicate where in the course this content may be found (e.g., Course Cartridges, e-packs, or publisher-supported material. Please provide the name of the publisher and the title of the Course Cartridge or e-pack.).

Pearson Prentice Hall provides a CD that includes a range of interactive exercises, as well as supporting a companion Web site: http://wps.prenhall.com/chet_fremgen_medterms_3/

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Page 3 of 13

Self Evaluation: Course Design

Course Design addresses elements of instructional design. For the purpose of this program, course design includes such elements as the structure of the course, learning objectives, and instructional strategies. Use the Exemplary Course Rubric for detailed criteria applicable to the rating choices for each area below. Goals and Objectives Rating: Exemplary

Goals and objectives are easily located within the course

Course goals and objectives are explained clearly

Objectives reflect desired learning outcomes

Objectives are provided for specific units/modules of the course

Content Presentation Rating: Accomplished

Content is provided in manageable segments

Content is easily navigated; progression within units/modules is intuitive or obvious

Content is presented using a variety of media (e.g., text, visual, audio) as appropriate to the audience, learning goals, and subject

Supplementary content materials are provided or suggested for further study Learner Engagement Rating: Exemplary

Instructional strategies are designed to help students reach course goals and objectives

Learners are provided clear guidance on how to use course content to achieve stated learning outcomes

Learning activities encourage higher order thinking (problem solving, analysis, critical reflection, etc.)

There is evidence of individualized learning experiences (e.g., remedial or advanced activities) are provided as needed

Technology Use Rating: Exemplary

Tools available within the CMS are used in ways that further student learning

Arrangement of tools facilitates efficient learning experiences

Innovative uses of tools or technologies enable students to learn in a variety of ways

Applicant’s narrative: How does the design of this course meet the criteria stated above? Please

provide a narrative of up to 500 words describing the course design components you feel are exemplary. Be sure to include within your narrative evidence of exemplary course design. This evidence can be up to five (5) locations within your course. As needed please provide screen shots or other artifacts to illustrate exemplary course design which are not otherwise accessible by the reviewer. If this is a blended learning environment, describe why the online components of the course were chosen and how they relate to the other learning activities in the course. Narrative and Example Course Locations Technical Challenges One of the course competencies, or learning goals, of this course is, “spell and pronounce basic medical terms.” This goal presented challenges for an asynchronous learning environment: 1) How were learners to hear pronunciations of words?

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Page 4 of 13

2) How could the instructor hear each learner pronounce words? 3) How would instructors provide learners with feedback about their pronunciations? The solution to the first challenge was to adopt a text with a CD featuring an audio pronunciation glossary, with games and self-tests for practice. The solution chosen for the second challenge was to set up a course voicemail box. Each week, each learner created a voicemail message, in which he or she pronounced a set of terms. The voicemail messages were saved as audio files and were forwarded to the instructor’s email account. To resolve the third challenge, the course instructor provided feedback in the form of an audio file. Thus, learners who required further assistance with pronunciation could receive individualized vocal instruction. Learning Activities Learning medical and anatomical terminology is similar to learning a foreign language; many practice activities are necessary for learners to become proficient. This course makes extensive use of the practice activities offered in the CD that accompanies the text. The CD also contains an audio glossary and a spelling bee for practicing the translation of a spoken word to a written word. The wide variety of activities offered keeps the learner engaged, accommodates individual learning styles, and provides context for learners who lack practical experience in specific areas of medical terminology. Places within the course which support effective course design: Syllabus – Grading Page: The syllabus includes specific guidance for learners on how their work will be graded. This information includes links to scoring guides, which provide the exact criteria on which activities within the course will be scored. Learning Units – Course Outline: The outline for the course identifies titles and learning objectives that are covered in each of the course units. This provides a comprehensive view of what learners can expect to learn throughout the course. All Units - Navigation & Manageability: The units are designed to be consistent in appearance and content. Each unit begins with an introduction, including a repetition of the unit’s learning objectives from the course outline. The study activities for the unit follow the introduction and objectives. These required study activities provide reading and other resource materials that prepare the learner for the course discussions and assignments. All Units – Online Quizzes: Each unit includes a timed online quiz. Learners are encouraged to take the quiz only when they feel they have mastered the content of the unit. Then, they are challenged to complete the quiz within the time allowed. Upon completion of the quiz, learners are provided with feedback, including what questions they may have answered incorrectly. Home Page – Online Course Survey: The course includes an online survey that allows the learner to provide feedback on both the performance of the instructor and the content of the course. The results of these surveys are distributed to stakeholders at the end of the quarter. They are used to enhance or alter the course, as part of a continuous quality feedback loop.

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Page 5 of 13

Self Evaluation: Interaction & Collaboration

Interaction and Collaboration can take many forms. The ECP criteria place emphasis on the type and amount of interaction and collaboration within an online environment. Interaction denotes communication between and among learners and instructors, synchronously or asynchronously. Collaboration is a subset of interaction and refers specifically to those activities in which groups are working interdependently toward a shared result. This differs from group activities that can be completed by students working independently of one another and then combining the results, much as one would when assembling a jigsaw puzzle with parts of the puzzle worked out separately then assembled together. A learning community is defined here as the sense of belonging to a group, rather than each student perceiving himself/herself studying independently. Use the Exemplary Course Rubric for detailed criteria applicable to the rating choices for each area below. Please note: If there is no evidence of interaction, using such tools as discussion, chat, email, blogs, wikis, or podcasts, the course will not be considered for review, unless this is a blended course and evidence is provided that interactions occur in the face-to-face environment (see Applicant’s Narrative section below). To protect student information, you may copy several examples (at least six) of student interaction, hide student identity, and re-post as course content with a heading “ECP Interaction Examples.”

Communication Strategies Rating: Exemplary

Both asynchronous (discussions, blogs, wikis, etc.) and synchronous (chat, videoconferencing, virtual classroom, etc.) activities are available as appropriate

Asynchronous communication activities provide students with opportunities for reflection, problem-solving, and/or other higher order thinking

Synchronous communication activities benefit from the real-time presence of instructor and/or peers allowing for interactions of a ‘rapid response’ nature regarding content

Development of a Learning Community Rating: Exemplary

Communication activities are used to further student learning and/or build a sense of community among learners

Collaborative activities, if included, are designed not only to help students learn course content but to practice/improve upon their skills working on a team

Student-to-student interaction is encouraged and/or required

Student-to-instructor interaction is encouraged and/or required Interaction Logistics Rating: Exemplary

Levels of participation required by students are explained clearly, as are communication protocols (e.g., what constitutes a “good” versus “poor” discussion posting)

Students are provided with a rubric or other appropriate guidelines indicating how their course participation and interaction will be assessed

The instructor takes an active role in facilitating and moderating discussions, including providing feedback to students

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Applicant’s narrative: How does interaction and collaboration within this course meet the criteria

stated above? Please provide a narrative of up to 500 words describing the interaction and collaboration components you feel are exemplary. You may also include, within your narrative, up to five (5) locations within your course that you consider evidence of exemplary interaction and/or collaboration. Explain the nature and purpose of the communication tools used in the course, include evidence that the majority of the students were interacting in a meaningful way. If students are expected to interact with each other or collaborate in groups, include examples of the assignments that cause them to do so. Also ensure that a sufficient number of discussion threads/postings are included with your submission. You may compile (WCT or ANGEL) or collect (Bb) to download discussion threads and then edit the file to change student names. Provide examples or discussion protocols if they are used. If this is a blended learning environment, and if online interaction/collaboration is not an important element of this blended learning course, please indicate why and explain how it occurs face-to-face. If this is a blended learning environment, describe why the online interaction and collaboration components of the course were chosen and how they relate to the offline components of the course. Narrative and Example Course Locations: To engender learner-to-learner interaction, we provide weekly discussion topics that are designed to generate conversations between learners. In addition, we provide guidance for how learners are to respond to each other, and designate the number of responses required from each learner. In the first unit’s discussion, learners introduce themselves to one another and to the instructor. They are asked to tell a bit about themselves and their objectives for the course. This gives the instructor an idea of each learner’s previous experience and initial skill level, related to course content. The instructor has an array of tools available for communication. He or she is expected to engage with learners frequently through the assigned discussions, using the Socratic method to extend and enhance the conversation, when possible. Learners can ask questions of the instructor in an area separate from the weekly topic discussions. As noted above, the instructor can also provide feedback in the form of audio files sent via email. We have found this to be particularly helpful for learners who needed coaching with word pronunciation, an area that is critical to learners’ success in this course. The learner-to-content interaction opportunities provided in this course are exceptional. As stated above, the course makes extensive use of the CD that accompanies the text. This CD features many different activities for practicing spelling, word recognition, and pronunciation. For example, learners can select specific words or terms from the audio glossary and generate a set of flash cards for extra practice on pronouncing them. Course Locations: Announcements : The course room contains an announcement feature that includes a pop-up window to alert learners as they log onto the course room. Course Specific e-Mail: Each course room includes a private email setup that allows communication outside of the discussion environment. Through this course room email, the instructor can communicate with the learners as a group, or individually; and learners can communicate with one another.

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Integration of this email feature within the course room itself enables learners to contain all of their course-related communications in one place. This enhances their ability to keep track of their course-related activities. Discussion – Faculty Expectations: Learners are provided with a detailed set of faculty expectations to ensure that they understand what is required of them, throughout the course. Learners are asked to provide a response once they have read these expectations, as a means of documenting this interaction.

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Self Evaluation: Assessment

Assessment focuses on instructional activities designed to measure progress towards learning outcomes, provide feedback to students and instructor, and/or enable grade assignment. This section addresses the quality and type of student assessments within the course. Use the Exemplary Course Rubric for detailed criteria applicable to the rating choices for each area below. Expectations: Rating: Exemplary

Assignments and assessments are aligned with stated goals and objectives

Rubrics or descriptive criterion measures are provided to make expectations clear

Instructions offer sufficient detail to ensure learner understanding

Assessment Design: Rating: Exemplary

Assessments are appropriate for measuring the skills and knowledge students have acquired

Assessments require the use of higher order thinking skills (e.g., analysis, evaluation, etc.)

Assessments are designed to predict the learner’s performance outside of the instructional

environment (transfer)

Multiple assessment opportunities are included to provide a record/baseline of

performance over time

Multiple types of assessments are provided to address learning style differences and

enhance motivation

Self-assessment: Rating: Exemplary

Multiple opportunities for self-assessment are provided

Self-assessments provide feedback that helps students to improve

Applicant’s narrative: How do the assessments within this course meet the criteria stated

above? Please provide a narrative of up to 500 words describing the assessment and assignment components you feel are exemplary and include examples to support your narrative. You may also include, within your narrative, up to five (5) locations within your course that you consider evidence of exemplary assessment and assignments. Provide examples of student-teacher engagement in assessment and feedback from the instructor. These could be in the form of screen shots or other artifacts such as a sample assignment rubric, the completed assignment and instructor feedback. If this is a blended learning environment, describe why the online assessment components of the course were chosen and how they relate to the face-to-face components of the course. Narrative and Example Course Locations: State University employs competency-based learning strategies. At State University, course competencies are the skill sets, or bundles of skills, that each learner must possess, in order to be able to demonstrate achievement of the program outcomes. Unit objectives are designed

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to deliver the specific skills, knowledge, and attitudes that comprise the course competencies. This methodology ensures that learners are assessed only on skills that directly align with the stated course competencies. Learners in this course are assessed through a number of measures. As indicated earlier, they are evaluated on their ability to pronounce the terms and words each week, by recording their pronunciations in voicemail messages. In addition, a weekly quiz assesses their mastery of the current unit’s terms and concepts. Each quiz offers feedback to enhance learners’ understanding of terms and concepts for which they provided incorrect answers. Each week, learners complete and submit exercises in which they practice using the current unit’s terms and concepts. Each exercise is assessed on the learner’s demonstrated ability to use the terms in the proper context, and to identify prefix and suffix information. For relevant terms, learners are also expected to identify industry-accepted abbreviations. Finally, learners are assessed on their engagement in critical thinking, through exercises and discussions. Learners complete exercises about using medical documents that are commonly found in the health care industry. The questions in the exercises are designed to require critical thinking. Learners post their answers for a specific exercise to a specific discussion topic. Learners next provide feedback to one another in the appropriate discussion topic on the conclusions they have drawn in their answers to the exercises. The instructor participates in these discussions and also uses them to evaluate each learner’s practical application of the critical thinking concepts. Syllabus – Grading Page: The syllabus contains a grading page that specifies the activities that learners are required to complete. The grading page includes the point values that are associated with each activity. Scoring Guides – Grading Page: The grading page includes links to scoring guides that specifically describe what learners are expected to accomplish in each activity, in order to successfully complete the course. Each Unit – Quizzes: Online quizzes automatically score the answers provided by the learners. These scores are automatically populated in the grade book. The quiz tool also provides immediate feedback to the learner, regarding any incorrect answers.

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Self Evaluation: Learner Support

Learner Support addresses the support resources made available to students taking the course. Such resources may be accessible within or external to the course environment. Specifically, learner support resources address a variety of student services including, but not limited to: Orientation to Course and CMS: Rating: Exemplary

A course orientation is available for students

An orientation to the course management system is available for students

Publisher produced materials and/or content/tools external to the course environment

provide support for their use

Supportive Software (Plug-ins): Rating: Accomplished

Links to necessary software plug-ins and instructions for downloading, installing, and using

them are provided

Instructor Role and Information: Rating: Exemplary

Contact information and/or links are provided to reach

o the instructor

o technical help

o the institution’s services for course logistics (e.g., registration, payment)

o the institution’s learning support services (e.g., library, writing center)

The Instructor’s role and expected response times are clearly explained

Course/Institutional Policies and Support: Rating: Exemplary

Course and institutional policies are included regarding

o Appropriate use of online resources

o Plagiarism

o Netiquette

o Other “behavioral topics”, as needed

Technical Accessibility Issues: Rating: Exemplary

File formats and necessary software are explained

Standard file formats are used

Alternative file formats are provided where needed

High-bandwidth content and activities are accompanied by low-bandwidth alternatives

Accommodations for Disabilities: Rating: Exemplary

Visual display elements are appropriate (e.g., colors, text sizes, white space)

Images use alt-tags

Audio elements provide transcripts and volume controls

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Feedback: Rating: Exemplary

Students have the opportunity to provide feedback:

o About the course content

o About the course design and operation

o During the course

o After the course

Applicant’s Narrative How does the learner support provided to students meet the

criteria stated above? Please provide narrative of up to 500 words describing the support components you feel are exemplary. You may also include, within your narrative, up to five (5) locations within your course that you consider evidence of exemplary support. If this is a blended learning environment, describe why the online components of the course were chosen and how they relate to the face to face components of the course. Narrative and Example Course Locations: Learner support is a broad and well-developed resource at State University. To start, links at the bottom of each page in the course room provide direct access to an array of resources: 1. The State University Library, which connects learners to extensive online resources, including journals and e-books. 2. The Academic Success Center, which features such resources as the Writing Support Center and the Career Center. 3. The Learner Handbook, which includes links to handbooks for each of State University’s departments. 4. The Course Orientation, which includes tutorials on all aspects of the course room environment. The Course Orientation includes a computer check-up, to help learners verify that their computers have everything they need to succeed in the course room. There are a range of methods available to the learner seeking learning support. There is a link to the IT support staff on the home page of each course. Learners are provided with access to IT support via phone and email communication. State University has also provided a significant number of tutorials through the i-Guide portal, to supplement the course room experience. In i-Guide, learners can access a broad range self-paced tutorials. I-Guide provides tutorials on developing personal communication skills; career development skills; and technical skills, including how to use commonly required software applications and technologies, such as the Microsoft Office applications and PDF files. The tutorials offered through i-Guide are available to all learners, at no additional cost. Course Locations: Home Page: This page contains links to the various components of the course and provides access to IT support.

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Each Page within the Course: Each page within the course features a footer providing access to resources including the i-Guide portal, the State University library, the Academic Success Center, the learner handbooks, and course room orientation resources. Syllabus – Learner Expectations This page includes links to resources, including information on academic honesty and codes of conduct. In addition, this page provides access to a tool that analyzes the content of learners’ work for authenticity of authorship. Learners can use this tool to evaluate their work prior to submission for a grade. Self Evaluation: Identify Exemplary Practices

Describe what you think are three “stand-out practices” in your course. These are the top three items you wish to highlight for reviewers to consider as exemplary practices to share with the broader eLearning community.

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Course Access and Permission Information

Course Access

The course to be reviewed must be a copy of a previously offered course. For the purposes of the ECP review the course should not be actively used for teaching. In addition, once you have applied, this copy of the course site should not be revised or modified. For these reasons you (or your system administrator) should create a copy of the course and a new user ID (with Faculty, Course Builder or Designer access) to allow the reviewers to access the course. Please contact your System Administrator for help creating a back-up of your course and providing access to it for the Exemplary Course Reviewers. If student privacy is an issue, please contact us at [email protected] to discuss possible alternatives. The reviewers will require access for at least a six-month period following the submission of this form. The password below must be valid until at least July 31, 2010; we reserve the right to disqualify your course if your username and password are not valid until July 31, 2010. Please add any specific instructions related to account access.

Faculty/Designer/Course Builder Access: URL: http://blackboard.stateuniversity.edu Username: guestreviewer Password: 3cp2o1oreviewer special instructions: If your course is selected as a Blackboard Exemplary Course, your course will be showcased within Blackboard.com and Blackboard Connections. Blackboard staff will work with you to address student privacy and intellectual property concerns. Permissions

By submitting this course for consideration and providing access, you grant the right for the ECP Directors and members of the review team to enter your course for review purposes. Should your course be chosen as a Blackboard Exemplary Course, you also grant non-exclusive rights to the Program evaluators and Blackboard Inc. to use the materials submitted in professional and trade publications and conference presentations related to Blackboard’s Exemplary Course Program. This includes permission to move the course to a Blackboard server and provide guest access to the course on Blackboard.com. The ECP Directors and Blackboard Inc. agree to attribute the materials to their source (person or institution). In honor of granting our collegial access to your course and in recognition of applicable copyright laws, the evaluators hereby attest that review access to the submitted course will be only for the purposes of this Program. Any files downloaded or printed will be used solely for review purposes and will not be further copied, distributed, or used in any course development without express written permission. If you have any questions about the submission process, please email [email protected].

Thank you for participating in the Blackboard Exemplary Course Program.

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Mobile Apps for Productivity, Engagement and Active Learning

Dropbox: Cloud storage, easy moving and sharing of documents

◗◗ www.dropbox.com◗◗ Move documents from your computer

to iPad with ease◗◗ Create shared folders with students

to submit assignments (great for peer review)

◗◗ Collaboration with peers◗◗ App can be downloaded on your

computer as well

Evernote: Cloud storage of webpages, pictures, audio notes, and articles.

◗◗ www.evernote.com◗◗ Notes can be tagged for easy search◗◗ Geolocation/mapping of notes◗◗ Can be marked for offline reading◗◗ Great for sharing notes as well◗◗ App can be downloaded on your computer as well

iAnnotate PDF: Read and annotate PDFs◗◗ Great for grading student work◗◗ Also great for reading and taking notes on articles

Noterize: Notation with pen tools, audio notes, and stickies◗◗ Add an audio note to student work◗◗ Great for annotating PDFs, PPTs,

http://ats.stmarytx.edu/mobile_exchange

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Mobile Apps for Education cont.

UPAD: Handwriting and drawing tools

Airsketch: Wireless projection of your iPad◗◗ Get students to participate in your lectures

ScreenChomp/ Educreations: Interactive WhiteBoard

IdeaFlight: Share your screen with student iPads,

MindMeister/iThoughtsHD/Maptini: Concept Maps

Apple Apps◗◗ iPhoto—edit pictures◗◗ iMovie—edit movies◗◗ Keynote—PowerPoint-like presentations◗◗ Pages—Word Processing◗◗ Numbers—Spreadsheets

Cool Apps◗◗ The Elements◗◗ GoSkyWatch◗◗ Google Earth

http://ats.stmarytx.edu/mobile_exchange

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App Notes and Notables

Name of App Possible Educational Use

http://ats.stmarytx.edu/mobile_exchange

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Mobile Exchange: Our Communityhttp://ats.stmarytx.edu/mobile_exchange

We’re Building CommunityShare Your Apps • Share Your Experiences • Share Your Ideas

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PDF | ePub | Web versions available at http://www.nmc.org/publications

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The Horizon Report As An Institutional ProcessWayne Brent, Ph.D. – [email protected]

Cyprien Lomas, Ph.D. – [email protected] R. Puentedura, Ph.D. – [email protected]

Horizon

Report

Gesture-Based Computing

Visual Data Analysis

One Year or Less

Mobile Computing

Open Content

Two to Three Years

Four to Five Years

Electronic Books

Simple Augmented Reality

Metatrends(Since 2004)

MobileComputing

SimpleAugmented

Reality

Games as pedagogical

platforms

Collective sharing &

generation of knowledge

Connecting people through

the network

Communication between

humans and machines

Visual Data Analysis

Gesture-BasedComputing

Computing in three

dimensions

Shifting content production to

users

Evolution of a ubiquitous platform

OpenContent

ElectronicBooks

Select Team

Review Research Materials

Generate Answer Set

First Pass Rankings

Create Short List

Second Pass Rankings

Produce Report

Generate Research Database

Present Research Question(s)

Make sure to have a good mix of technologists, faculty, leaders in the

group.

Ask group to expand database, commentary,

with question(s) in mind.

Ask group members to submit answers to

question(s).

For a set of N answers: give each member sqrt(N)

tokens; each distributes tokens between chosen

answers.

Pick top sqrt(N) answers with most total tokens –

this is the short list.

If M answers are desired: give each member M

tokens; each distributes tokens between chosen

short list answers.

Writing team integrates top M answers with research materials to

produce report.

Ask group members to submit links to materials

of interest, with brief commentary.

e.g. “What technologies should colleges be

actively looking for ways to apply?”

The NMC’s Horizon Project is an ongoing research project that seeks to identify and describe emerging technologies that will likely have a significant impact on education. Each edition of the Horizon Report introduces six emerging technologies or practices that are likely to enter mainstream use in the educational community within three adoption horizons over the next one to five years.

The Process In Your Institution

The 2010 Horizon Report

More Information:http://www.nmc.org/horizon/

http://www.educause.edu/E2010/Program/SEM02P

T H E HOR I ZON R E P O R T2 0 1 0 E D I T I O N

a collaboration between

The NEW MEDIA CONSORTIUMand the

EDUCAUSE Learning InitiativeAn EDUCAUSE Program

a collaboration between

The NEW MEDIA CONSORTIUMand the

EDUCAUSE Learning InitiativeAn EDUCAUSE Program

Mobile Apps

Tablet Computing

Game-Based Learning

Learning Analytics

Gesture-Based Computing

Internet of Things

The 2012 Horizon Report

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Horizon Report Meta Trends

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http://www.gartner.com/it/page.jsp?id=1763814

Gartner: Hype Cyclehttp://www.gartner.com/

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G00215667

Gartner's Hype Cycle Special Report for 2011Published: 2 August 2011

Analyst(s): Jackie Fenn

The 2011 Gartner Hype Cycle Special Report evaluates the maturity of morethan 1,900 technologies and trends in 89 areas. New this year areapplication services and outsourcing, cloud application infrastructureservices, cloud security, privacy and smart cities.

AnalysisGartner's 2011 Hype Cycle Special Report provides strategists and planners with an assessment ofthe maturity, business benefit and future direction of over 1,900 technologies, grouped into 89distinct Hype Cycles. The Hype Cycle graphic has been used by Gartner since 1995 to highlight thecommon pattern of overenthusiasm, disillusionment and eventual realism that accompanies eachnew technology and innovation. The Hype Cycle Special Report is updated annually to tracktechnologies along this cycle and provide guidance on when and where organizations should adoptthem for maximum impact and value. Each Hype Cycle document also contains a second graphic,the Priority Matrix, that compares the relative benefit and maturity of technology candidates.

In addition to the two graphics, each Hype Cycle report contains an introduction that highlights keytrends, such as advances in technological capabilities and changes in the provider marketplace.Each technology or trend featured in the Hype Cycle and Priority Matrix is also profiled in moredetail, including a definition, assessment of business impact, advice on adoption and samplevendors, where applicable. For more information on how to interpret and apply the Hype Cyclereports, see "Understanding Gartner's Hype Cycles, 2011," which has been updated andrestructured this year, including the addition of a new frequently-asked-questions section.

The Hype Cycles in this report include a broad range of technology and application topics, as wellas industry and geographic views. The entries featured in each Hype Cycle are mostly technologies,but also include services, frameworks, architectures, regulations, management disciplines andhigher-level trends (such as consumerization), as we have observed that these categories alsocommonly follow the Hype Cycle.

New Hype Cycles for the 2011 Special Report are:

■ Application Services and Outsourcing. The "Hype Cycle for Application Services andOutsourcing, 2011" showcases professional services in areas such as IT and operationaltechnology convergence, social media and mobility. It helps organizations discern the

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significance of specific application services when making vendor selection or sourcingdecisions.

■ Cloud Security. The "Hype Cycle for Cloud Security, 2011" encompasses technologies andstandards that improve the security and reliability of the cloud computing model, and trustedapplication and security services that are delivered by cloud service providers.

■ Cloud Application Infrastructure Services. Cloud application infrastructure services (alsoknown as platform as a service, or PaaS) form the foundation of a cloud computing platform byenabling development, execution, management and life cycle control for cloud-basedapplication solutions (see "Hype Cycle for Cloud Application Infrastructure Services (PaaS),2011"). It is a less developed and less understood layer in the cloud computing architecturewhen compared with system infrastructure services (IaaS) and application services (SaaS), butis the fastest growing with innovation and new vendor investments.

■ Privacy. The first "Hype Cycle for Privacy, 2011" is a tool for privacy officers and other ITprofessionals who have a responsibility for privacy in the organization. As attention to privacy asa whole reaches a peak, it justifies a closer look at which regulations are emerging and whichhave matured, and which technologies are deployed to deal with legal requirements and culturalexpectations.

■ Smart City Technologies and Solutions. Many technologies are relevant to a discussion ofsmart cities, ranging from transportation and healthcare to energy management and cloudcomputing. This new report (see "Hype Cycle for Smart City Technologies and Solutions, 2011')profiles 34 of the most significant emerging technologies that can be used to implement a smartcity.

■ Sustainability and Green IT in India. "Hype Cycle for Green IT and Sustainability in India,2011" features a new geographic variation on the sustainability and green IT Hype Cycle, asIndia's breakneck economic growth makes it a likely early adopter of green IT and sustainabilitysolutions in IT hardware and communications.

■ Application Security. As attacks become more financially motivated and organizations getbetter at securing their infrastructures, they have shifted to the application level. To addressnew risks, technology markets for application and data security have emerged, offeringprotection for these critical assets. To address this shift, last year's data and applicationsecurity Hype Cycle has been split into two: "Hype Cycle for Application Security, 2011" and"Hype Cycle for Data and Collaboration Security, 2011."

■ Consumer Devices. The ongoing convergence of previously distinct devices like personalcomputers, phones and televisions is moving the market for consumer devices away fromhardware-centric to usage-centric. In view of this, the 2010 Hype Cycles for mobile devices andpersonal computers have merged into the "Hype Cycle for Consumer Devices, 2011."

Based on the number of clients reading each Hype Cycle, the most popular Hype Cycles from the89 published during 2010 were Cloud Computing; Emerging Technologies; IT OperationsManagement; IT Outsourcing; Networking and Communications; Application Development; MobileDevice Technologies; and Wireless Devices, Software and Services.

Page 2 of 11 Gartner, Inc. | G00215667

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The Hype Cycle Graphic

Gartner's Hype Cycle characterizes the typical progression of an emerging technology, fromoverenthusiasm through a period of disillusionment to an eventual understanding of thetechnology's relevance and role in a market or domain. Each phase is characterized by distinctindicators of market, investment and adoption activities (see Figure 1).

Figure 1. Gartner's Hype Cycle

Startup companies, first round of venture capital funding

time

Slope of EnlightenmentTrough of

DisillusionmentPeak of Inflated

ExpectationsTechnology

TriggerPlateau of

Productivity

R&D

First-generation products, high price, lots of customization needed

Early adopters investigate

Mass media hype begins

Negative press begins

Supplier consolidation and failures

Second/third rounds of venture capital funding

Methodologies and best practices developing

Supplier proliferation

Activity beyond early adopters

Less than 5 percent of the potential audience has adopted fully

Second-generation products, some services

Third-generation products, out of the box, product suites

High-growth adoption phase starts: 20% to 30% of the potential audience has adopted the innovation

expectations On the Rise

At the Peak

Sliding Into the Trough

Climbing the Slope

Entering the Plateau

Source: Gartner (August 2011)

Gartner analysts position technologies along the Hype Cycle based on a consensus assessment ofhype and maturity. To represent the varying speeds, all technologies on the Hype Cycle areassigned to a "years to mainstream adoption" category (for example, two to five years),representing how long they will take to reach the Plateau of Productivity from their current positionon the Hype Cycle — that is, how far they are from the start of mainstream adoption.

Hype Cycles help technology planners to decide when to invest in that technology. A Hype Cycle isa useful educational tool that:

Gartner, Inc. | G00215667 Page 3 of 11

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■ Establishes the expectation that most technologies will inevitably progress through the patternof overenthusiasm and disillusionment before proving their real value.

■ Provides a snapshot of the relative level and pace of maturity of technologies within a certainsegment of the IT world, such as a technology area, horizontal or vertical business market, or acertain demographic audience. A Hype Cycle has a simple and clear message. Companiesshould not invest in a technology just because it is being hyped, nor should they ignore atechnology just because it is not living up to early overexpectations.

For more detailed Information on the causes, traps and opportunities of the Hype Cycle, see"Understanding Gartner's Hype Cycles, 2011," and the book "Mastering the Hype Cycle: How toChoose the Right Innovation at the Right Time" by Jackie Fenn and Mark Raskino, from HarvardBusiness Press, 2008.

The Priority Matrix Graphic

The Priority Matrix is a tool for prioritizing emerging technologies by forcing technology planners tolook beyond the hype and assess technology opportunities in terms of their relative impact on theenterprise and the timing of that impact (see Figure 2). In the Priority Matrix, the vertical axisfocuses on the potential benefit of the technology (rather than on the expectation levels presentedin the Hype Cycle). The horizontal axis groups the technologies according to the same years-to-mainstream-adoption rating used on the Hype Cycle. The years-to-mainstream-adoption rating is asimple measure of risk based on the projected rate of maturation for a technology. High-priorityinvestments appear in the top-left portion of the Priority Matrix, where technologies potentially havea high impact and have reached a reasonable level of maturity.

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Figure 2. Gartner's Priority Matrix

benefit years to mainstream adoption

less than 2 years 2 to 5 years 5 to 10 years more than 10 years

transformational Invest aggressively if not already adopted

Conservative (Type C) investment profile

Moderate (Type B) investment profile

Aggressive (Type A) investment profile

high Conservative (Type C) investment profile

Moderate (Type B) investment profile

Aggressive (Type A) investment profile

Invest with caution

moderate Moderate (Type B) investment profile

Aggressive (Type A) investment profile

Invest with caution Invest with extreme caution

low Aggressive (Type A) investment profile

Invest with caution Invest with extreme caution

Invest with extreme caution

Source: Gartner (August 2011)

The Priority Matrix answers the questions:

■ What level of benefit can an enterprise gain from a technology?

■ When will the technology be mature enough for an enterprise to derive this benefit at anacceptable level of risk?

Using Hype Cycles in Strategic Planning

Many Gartner clients use Hype Cycles and Priority Matrices as part of their technology-planningprocess. In particular, the Hype Cycle Special Report is a valuable resource for strategic planningactivities as a "trend and technology scan." A typical use would be to select several Hype Cyclesreflecting relevant overviews and drill-down initiatives. For example, a bank with an active callcenter might focus on the Hype Cycles for Emerging Technologies, Financial Services PaymentSystems, the two Banking and Investment Services Hype Cycles, and the two CRM Hype Cycles aswell as consumer and mobile topics. Once the bank had created a shortlist of relevant technologiesfrom these Hype Cycles, it could document and discuss the relevant benefits and risks of each,using the ratings and information provided in the Hype Cycle technology descriptions, adjusted forits specific organizational goals and priorities.

Gartner, Inc. | G00215667 Page 5 of 11

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Many organizations have found the "My Hype Cycle" toolkit — which contains all the technologyentries from all the Hype Cycles in a single spreadsheet that can be sorted and filtered, plus a HypeCycle graphic auto-generation tool — an effective way to create custom Hype Cycles for internalmeetings and presentations (see "Toolkit: My Hype Cycle, 2010"). The 2011 version will be availablein late September. Creating custom Hype Cycles and Priority Matrices forces planners to be explicitabout the assumptions regarding risks and benefits, which helps discussions and decision makingabout adoption priorities. In addition, considering higher-level trends such as the technology,societal and business trends featured in "Trends That Matter: Top Trends and Their BusinessImpact" broadens the discussion to the intersection of multiple trends. The output from this type oftrend and technology scan typically feeds into a set of evaluation projects that further informadoption decisions (see "Driving the STREET Process for Emerging Technology and InnovationAdoption" for more information).

Technology providers use Hype Cycles as a way to understand the likely market reaction to theirproducts and services based on the adopter community's expectations and attitudes. They alsofind value in examining the Hype Cycles for candidate technologies and capabilities that will impactfuture product and service offerings and ecosystems. Investors watch for technologies that are onthe rise in a Hype Cycle to try to catch them before the Peak of Inflated Expectations or at thebeginning of the Slope of Enlightenment before they move into mainstream adoption.

2011 Technology and Application Hype Cycles

Technology and Application Hype Cycles provide a snapshot of core technologies,communications, application development and business applications. The "Hype Cycle forEmerging Technologies, 2011" provides a view of highly hyped and high-impact trends andtechnologies from across IT. Regional Hype Cycles highlight the particular areas of activity withinthe various geographies, including where the region is ahead of or lagging the global average.

"Hype Cycle for Analytical Applications, 2011"

"Hype Cycle for Application Architecture, 2011"

"Hype Cycle for Application Development, 2011"

"Hype Cycle for Application Infrastructure, 2011"

"Hype Cycle for Application Security, 2011"

"Hype Cycle for Business Intelligence, 2011"

"Hype Cycle for Business Process Management, 2011"

"Hype Cycle for Business Use of Social Technologies, 2011"

"Hype Cycle for Consumer Devices, 2011"

"Hype Cycle for Consumer Services and Mobile Applications, 2011"

"Hype Cycle for Consumer Technologies, 2011"

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"Hype Cycle for Context-Aware Computing, 2011"

"Hype Cycle for CRM Customer Service and Support, 2011"

"Hype Cycle for CRM Marketing Applications, 2011"

"Hype Cycle for CRM Sales, 2011"

"Hype Cycle for E-Commerce, 2011"

"Hype Cycle for Emerging Technologies, 2011"

"Hype Cycle for ERP, 2011"

"Hype Cycle for Green IT and Sustainability in India, 2011"

"Hype Cycle for Human-Computer Interaction, 2011"

"Hype Cycle for ICT in China, 2011"

"Hype Cycle for ICT in India, 2011"

"Hype Cycle for Mobile Device Technologies, 2011"

"Hype Cycle for Networking and Communications, 2011"

"Hype Cycle for Open-Source Software, 2011"

"Hype Cycle for Performance Management, 2011"

"Hype Cycle for Semiconductors and Electronics Technologies, 2011"

"Hype Cycle for Server Technologies, 2011"

"Hype Cycle for Smart City Technologies and Solutions, 2011"

"Hype Cycle for Smart Grid Technologies, 2011"

"Hype Cycle for Social Software, 2011"

"Hype Cycle for Solar Energy, 2011"

"Hype Cycle for Storage Technologies, 2011"

"Hype Cycle for Supply Chain Management, 2011"

"Hype Cycle for Sustainability and Green IT, 2011"

"Hype Cycle for Web and User Interaction Technologies, 2011"

Gartner, Inc. | G00215667 Page 7 of 11

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"Hype Cycle for Wireless Devices, Software and Services, 2011"

"Hype Cycle for Wireless Networking Infrastructure, 2011"

2011 Information and IT Services Hype Cycles

Information and IT services Hype Cycles examine topics relating to the management and security ofinformation and content, and to the management and sourcing of IT operations and services.

"Hype Cycle for Application Services and Outsourcing, 2011"

"Hype Cycle for Business Continuity Management and IT Disaster Recovery Management, 2011"

"Hype Cycle for Business Process Services and Outsourcing, 2011"

"Hype Cycle for Cloud Application Infrastructure Services (PaaS), 2011"

"Hype Cycle for Cloud Computing, 2011"

"Hype Cycle for Cloud Security, 2011"

"Hype Cycle for Content Management, 2011"

"Hype Cycle for Data and Collaboration Security, 2011"

"Hype Cycle for Data Center Power and Cooling Technologies, 2011"

"Hype Cycle for Data Management, 2011"

"Hype Cycle for Enterprise Architecture, 2011"

"Hype Cycle for Enterprise Information Management, 2011"

"Hype Cycle for Governance, Risk and Compliance Technologies, 2011"

"Hype Cycle for Identity and Access Management Technologies, 2011"

"Hype Cycle for Imaging and Print Services, 2011"

"Hype Cycle for Infrastructure Protection, 2011"

"Hype Cycle for Infrastructure Services and Outsourcing, 2011"

"Hype Cycle for IT Operations Management, 2011"

"Hype Cycle for Legal and Regulatory Information Governance, 2011"

"Hype Cycle for Master Data Management, 2011"

"Hype Cycle for Privacy, 2011"

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"Hype Cycle for Real-Time Infrastructure, 2011"

"Hype Cycle for Software as a Service, 2011"

"Hype Cycle for Virtualization, 2011"

2011 Industry Hype Cycles

In addition to the cross-industry positioning featured in the technology and application, andinformation and IT services Hype Cycles, industry Hype Cycles show how technologies may be atdifferent levels of maturity and adoption in different industries. Industry Hype Cycles also featuretechnologies and trends unique to that specific industry.

"Hype Cycle for Advertising, 2011"

"Hype Cycle for Automotive Demand Chain and Supply Chain Technologies, 2011"

"Hype Cycle for Banking and Investment Services Core Applications and Architecture Technologies,2011"

"Hype Cycle for Banking and Investment Services Customer Acquisition and Retention, 2011"

"Hype Cycle for Broadcasting and Entertainment, 2011"

"Hype Cycle for Communications Service Provider Infrastructure, 2011"

"Hype Cycle for Communications Service Provider Operations, 2011"

"Hype Cycle for Consumer Goods, 2011"

"Hype Cycle for Education, 2011"

"Hype Cycle for Emerging Energy Technologies, 2011"

"Hype Cycle for Financial Services Payment Systems, 2011"

"Hype Cycle for Government Transformation, 2011"

"Hype Cycle for Healthcare Payers, 2011"

"Hype Cycle for Healthcare Provider Applications and Systems, 2011"

"Hype Cycle for Healthcare Provider Technologies and Standards, 2011"

"Hype Cycle for Life Insurance, 2011"

"Hype Cycle for Life Sciences, 2011"

"Hype Cycle for Manufacturing Product Life Cycle and Operations Management, 2011"

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"Hype Cycle for Media Industry Publishing, 2011"

"Hype Cycle for P&C Insurance, 2011"

"Hype Cycle for Retail Technologies, 2011"

"Hype Cycle for Telemedicine, 2011"

"Hype Cycle for the Telecommunications Industry, 2011"

"Hype Cycle for Transportation, 2011"

"Hype Cycle for Utility Industry IT and Business Processes, 2011"

"Hype Cycle for Utility Industry Operational Technologies, 2011"

"Hype Cycle for Vehicle-Centric Information and Communication Technologies (Vehicle ICT), 2011"

Recommended ReadingSome documents may not be available as part of your current Gartner subscription.

"Understanding Gartner's Hype Cycles, 2011"

"Toolkit: My Hype Cycle, 2010"

"Trends that Matter: Top Trends and Their Business Impact"

"Driving the STREET Process for Emerging Technology and Innovation Adoption"

"Executive Perspectives: Strategic Business Capabilities and the Gartner Hype Cycle"

J. Fenn and M. Raskino, "Mastering the Hype Cycle: How to Choose the Right Innovation at theRight Time," Harvard Business School Press, 2008

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Regional Headquarters

Corporate Headquarters56 Top Gallant RoadStamford, CT 06902-7700USA+1 203 964 0096

Japan HeadquartersGartner Japan Ltd.Atago Green Hills MORI Tower 5F2-5-1 Atago, Minato-kuTokyo 105-6205JAPAN+ 81 3 6430 1800

European HeadquartersTamesisThe GlantyEghamSurrey, TW20 9AWUNITED KINGDOM+44 1784 431611

Latin America HeadquartersGartner do BrazilAv. das Nações Unidas, 125519° andar—World Trade Center04578-903—São Paulo SPBRAZIL+55 11 3443 1509

Asia/Pacific HeadquartersGartner Australasia Pty. Ltd.Level 9, 141 Walker StreetNorth SydneyNew South Wales 2060AUSTRALIA+61 2 9459 4600

© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. Thispublication may not be reproduced or distributed in any form without Gartner’s prior written permission. The information contained in thispublication has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness oradequacy of such information and shall have no liability for errors, omissions or inadequacies in such information. This publicationconsists of the opinions of Gartner’s research organization and should not be construed as statements of fact. The opinions expressedherein are subject to change without notice. Although Gartner research may include a discussion of related legal issues, Gartner does notprovide legal advice or services and its research should not be construed or used as such. Gartner is a public company, and itsshareholders may include firms and funds that have financial interests in entities covered in Gartner research. Gartner’s Board ofDirectors may include senior managers of these firms or funds. Gartner research is produced independently by its research organizationwithout input or influence from these firms, funds or their managers. For further information on the independence and integrity of Gartnerresearch, see “Guiding Principles on Independence and Objectivity” on its website, http://www.gartner.com/technology/about/ombudsman/omb_guide2.jsp.

Gartner, Inc. | G00215667 Page 11 of 11

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Camtasia Relay: Record with Purposehttp://camtaisa.stmarytx.edu

• Record everything that is on your monitor

• Record your voice-only explanations of assign-ments and activities

• Record via the iPhone/iPad video camera

• Post to Blackboard via iTunes U

on campus only

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http://www.merlot.org

http://www.merlot.org/

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http://www.merlot.org

What is MERLOT?

MERLOT (Multimedia Educational Resource for Learning and Online Teaching) is • A FREE and OPEN repository of instructional materials• MERLOT is a program of the California State University, in partnership with higher educa-

tion institutions, professional societies, and industry. • Organized by 13 discipline areas• Designed primarily for faculty and students in higher education

Where is MERLOT? http://www.merlot.org/

Why is MERLOT valuable to St. Mary’s?

• FREE and OPEN nationwide resource• Already developed standards and ratings system• Robust infrastructure, including a searchable database• Partnership opportunity• Easy to become an individual member• Individual members can add teaching-learning materials, comments, and assignments to

the MERLOT collection

How Do I Become A Member?

To become a member, only your last name and e-mail address are required. Minimal other information is optional, and is designed to give other members a sense of your role and your subject interests in the educational community. This information is posted on each member’s profile and in that way is public. MERLOT does not share this information beyond this use.

Steps:

1. Go to http://www.merlot.org/merlot/join.htm2. Fill in the short form (name, email address, member type, areas of interest)3. Click on Submit Information 4. You will receive confirmation of your membership via email

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http://navigator.nmc.org/

Horizon Project: Navigatorhttp://navigator.nmc.org/

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Ways  the  Louis  J.  Blume  Library  can  partner  with  you

Contact  the  Library  Instruction  Librarian  ([email protected]  or  436-­‐3346)  or  your  library  liaison  if:  

• You  are  planning  to  give  students  assignments  that  involve  using  external  or  library  resources.  This  could  include  books,  government  publications,  journal  articles,  or  materials  accessed  through  library  subscription  databases.  It  helps  if  you  provide  us  with  a  copy  of  the  assignment  and  also  a  course  syllabus.  With  this  information,  we  can  make  sure  we  have  the  resources  that  students  are  asked  to  use.  This  information  also  prepares  us  in  directing  students  to  these  sources  and  training  them  in  their  effective  use.  We  can  inform  our  colleagues  about  anticipated  use  of  these  resources.  

• We  are  happy  to  work  with  you  in  developing  effective  library  assignments.  In  other  words,  we  can  cooperate  in  working  towards  assignments  that  challenge  students  not  only  to  gain  skills  in  acquiring  information,  but  also  to  require  students  to  critically  analyze,  evaluate,  and  synthesize  information.  

• We  can  tailor  instruction  in  using  library  resources  to  the  needs  of  your  class.  With  our  constantly  changing  information  environment,  we  are  continually  acquiring  new  resources  and  tools.  The  primary  goals  of  library  instruction  are:  o introduce  or  re-­‐acquaint  students  with  relevant  library  resources  (print,  electronic,  and  other  

formats)  for  their  projects  and  information  needs  o help  students  use  these  resources  effectively  o help  students  develop  efficient  and  effective  information  search  strategies  o help  students  develop  critical  evaluation  skills,  so  they  can  determine  relevance  and  reliability  

of  information  for  their  needs  

These  resources  include  subscription  databases  available  through  the  library's  web  site,  as  well  as  resources  found  through  the  internet.  Discipline-­‐specific  information  and  search  tips  can  be  found  under  Research  Guides:  LibGuides  at  the  Blume  Library  website.  Contact  the  Library  Instruction  Librarian  at  [email protected]  or  your  library  liaison  to  schedule  training.  

• We  are  available  to  meet  with  your  student  employees  at  their  work  location  or  with  student  organizations  you  advise.  

• We  make  office  visits!  

Incorporate  us  into  your  Blackboard  Courses  • Link  to  relevant  LibGuides  (http://stmarytx.libguides.com)  

o Explore  more  than  100  LibGuides  we  have  designed  and  link  to  relevant  LibGuide(s)  o Contact  us  to  develop  a  LibGuide  tailored  to  your  courses’  or  students’  specific  needs  o Visit  the  Faculty  Resources  LibGuide  (http://stmarytx.libguides.com/faculty_resources)  and  

contact  us  for  additional  ideas  and  tips  • Embed  a  Librarian  -­‐  Invite  a  Librarian  to  be  a  teaching  assistant  in  your  Blackboard  class.  The  

Librarian  can  then  participate  in  the  Discussion  Boards  to  answer  student  questions  about  research  and  the  research  process  or  create  a  custom  wiki  or  blog  for  your  students  addressing  research  aspects  of  your  assignment. You  and  the  Librarian  will  define  the  role  of  the  Librarian  in  your  class.  

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ADOBE CLP PRICINGFaculty, StaFF, and StudentS can Save up to 80% oFF the Full retail price

Learn more at http://ats.stmarytx.edu/adobe

If you would like to own a personal copy of Adobe software, the Adobe CLP (Cumulative Licensing Program) allows faculty and staff to purchase for Adobe products at greatly reduced prices.

Mike Brown of ScholarBuys is our Adobe CLP representative. To order products, call Mike at 1-877-999-9294 x105 and ask for Adobe CLP pricing.

Gateway Vendor ID: S00518632

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version 3.0

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http://www.briansolis.com/2008/08/introducing-conversation-prism/

The Web 2.0 Conversation Prismby Brian SolisAugust 2008

version 1.0

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1

Foundations of Practice: Civic Engagement and Social Action

SMC 2302, Section A Spring 2012

Dr. Jordan R. Humphrey Office: Center for Life Directions, #139 Telephone: 436-3102 Office Hours: T/Th: 1:00 – 3:00 p.m. Email: [email protected] (or by appointment) Class Location: MATH, 101 Class Time: MWF, 11:20 a.m. – 12:10 p.m. Course Description: This course is designed to provide students with a foundation for understanding the role of civic engagement, community participation, and social action within contemporary society. In this course, students will examine key theories that underlie thinking about community engagement and will explore questions such as: What is civic engagement? What does it mean in contemporary terms? What is the relationship between education, democracy, and civic engagement? How do the ideas of Catholic and Marianist social teaching inform the conversation about civic engagement? How is civic engagement a civic and social responsibility? What does “social action” mean? This course will also require students to identify and then address specific issues of local public concern through participation in a service-learning project. Course Goals/Objectives: SMC 2302 will help you to:

Develop the knowledge, skills, and values necessary for engaging in critical inquiry and independent, innovative thinking.

Practice open-minded consideration of and thoughtful debate about local, national, and global social issues.

Understand and appreciate the need for engagement in one’s community. Integrate the knowledge, skills, and values necessary for civic engagement and ethical

citizenship at the local, national, and global levels. Research public problems as well as to develop and participate in strategies to resolve them. Develop your own interests and commitment to community engagement and service.

Course Outcomes: By the end of this course, you will be able to:

Identify and assess the multidimensionality and dynamics of civic engagement and social action. Identify and assess the structure, modes and factors that influence civic engagement;

comprehend the ethical and moral implications of civic engagement and social action. Identify, assess and understand civic responsibilities. Conceptualize a current or potential future societal issue(s) or problem(s) as case(s) or venue(s)

for civic engagement. Comprehend and apply solutions to a community issue or problem.

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2

Required Texts:

Lovenheim, P. (2010). In the neighborhood: The search for community on an American street, one sleepover at a time. New York: Perigree.

Readings on Blackboard Course Requirements:

Service Learning Project and Reflection Journal 30% “Won’t you be my neighbor?” Paper 15% Social Action Paper 15% “Civic Engagement in Action” Paper and Presentation 25% Class Participation/Attendance 15%

Service-Learning Project and Reflection Journal (30%): Due: Service Project - On-going Due: Journal – February 3, March 2, and May 7 Service-Learning: At St. Mary’s University, service-learning is embedded in existing courses throughout our degree programs and is seen as a valuable learning activity, bringing to life the tradition of Catholic social thought and the Marianist Charism. Service-learning combines academic instruction, meaningful service, and critical reflective thinking to enhance student learning and social responsibility. It differs from volunteerism, community service, internships, and field education through its use of structured, critical inquiry and the importance placed on reciprocal partnerships between this class and its community partners. The community work being done throughout the course of the spring semester will help us to better understand the theories and concepts related to civic engagement and social action and to develop an awareness of the issues related to education, poverty, and nutrition currently plaguing San Antonio.

Service-Learning Options: Partnership Organizations: This class will partner with four not-for-profit agencies, Communities in Schools, San Antonio Youth Literacy, St. Vincent De Paul, and Meals on Wheels. Students will choose from between these organizations and will work with them over the course of the semester.

Time commitment: Students will, ideally, spend 1 hour per week at their chosen agency over a period of 10 weeks (January 23-May 4). The service experience must include 10-12 hours of service.

Not-for-Profit Contact Information: Communities in Schools – Ilsa Garcia, (210-520-8440, ext. 225), [email protected] SAYL – Mary Flannigan, (210-299-1533), [email protected] St. Vincent De Paul - Rachel Esposito, (210-220-2452), [email protected] Meals on Wheels – Annette Reina, (210-436-3102), [email protected]

On-campus Service-Learning Coordinator: Dr. Jordan R. Humphrey, Asst. Director, Service-Learning, (210-436-3102), [email protected]

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3

Reflection Journal: You are required to keep a journal (hard copy, NOT electronic) documenting your activities as well as your perceptions, experiences, and concerns regarding your service experience. Your journal should also reflect on the broader issues that have been raised in class during the course of the semester. You will be given a weekly question to reflect upon, and these questions should be integrated into your own weekly reflections about both the course and your service experience. Reflection journals will be due three times during the course of the semester. Tips for writing your reflection journals:

Journals should be “snapshots” filled with the sights, sounds, smells, concerns, doubts, and emotions you experienced.

A journal is not just a work log of tasks, events, times, and dates. Write freely. Grammar/spelling should not be stressed until your final draft. Write continuously and frequently. Do not wait until the journal is due to “recall” what you

experienced or how you felt. Take time to capture the moment right after the moment happened. “Won’t you be my neighbor?” Paper (15%): Due: February 13 Peter Lovenheim, in his book In the Neighborhood: The Search for Community on an American Street, One Sleepover at a Time, embarked on a journey to learn about his neighbors after realizing his community had become one of isolation. Your assignment is to spend 30-45 minutes interviewing a classmate (randomly drawn from a hat) and then writing a 2-3 page paper about what you learned from this interview. Things you should explore within your paper are: What did you learn about your classmate? What surprised you about his/her story? What, if any, are the similarities between you and your classmate? What are the differences? What did you learn after taking the time to get to know a “neighbor?” How did your experiences relate to those of Lovenheim? Social Action Paper (15%): Due: April 13 Throughout the semester we have discussed contemporary concerns about the erosion of civic engagement within our society and have read accounts of individuals and groups who personify the importance of continuing civic engagement efforts. In this paper, you must: 1) Discuss the shared characteristics of the activists/individuals/groups about which we have read; 2) Explain why you think these individuals were successful (or not) in achieving the civic aims they set out to address; 3) Discuss what these case stories tell us about civic engagement and social action based on what we have discussed this semester. Your paper should be 3-4 pages, double spaced, 12 point font. Citations should be used where appropriate. “Civic Engagement in Action” Paper and Presentation (20%): Due: April 20, May 2, May 4 Option 1: Throughout this semester you will have experienced first-hand a social or civic problem that plagues San Antonio. For your final paper and presentation you must: 1) Discuss the social or civic problem you encountered during your service-learning experience, 2) provide information about the state of this issue within San Antonio (i.e., statistics, data), 3) share what is already being done by not-for-profits agencies or others (i.e., groups, individuals, for-profit corporations) to address this issue, and 4) explain what actions you would take (or propose taking) to address further this civic issue.

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Your paper must be 5-7 pages in length, double spaced, and in 12 point font. Papers will be due the day of your individual in-class presentation. Presentations will be delivered during the last two weeks of classes. Class Participation/Attendance (15%): Your success in this course will be based largely upon the participation and discussion that you and your classmates generate. You are expected to attend all classes and to have completed each session’s readings by the appropriate class. Active participation in class discussion is essential. Respect for your classmates and their opinions are of equal importance. Class participation should include reflection on course readings as well as thoughtful contributions to the general class discussions. You will not earn full credit for class participation by simply attending every class. The quality of your participation at each meeting will determine your overall participation grade. (Pop quizzes will be administered at the discretion of the instructor (as deemed necessary during the course of the semester) and will be included in your final participation/attendance grade.) In addition, I expect you to refrain from using laptops, cell phones, or other electronic devices during class times, unless otherwise instructed. Students will be asked to leave if they come to class unprepared (i.e., are not prepared to actively engage in class presentations and activities) or are disrespectful or disruptive to others (i.e., peers, guest lecturers, me). As a result, you will receive an unexcused absence that day. You will be allowed three excused or unexcused absences. Any absences thereafter will result in a 5% grade point drop in your final grade. Grading Criterion: Grades will be given based on the full grading scale, A-F. One assignment can be re-written at any time throughout the semester. If an assignment is re-written, the final grade for the assignment will be the average of the two grades received. You must complete all course assignments in order to pass this class.

All assignments are due on the date listed in the syllabus AND by the start of class. Late papers will be docked 1/3 of a letter grade for every day that the assignment is late. If you foresee a problem with an assignment, please speak with me well in advance to avoid any penalties.

Academic Integrity: Academic integrity will be strictly enforced in this course. Enrollment constitutes acknowledgement by you, as the student, of your awareness of all definitions, rules, and procedures related to academic integrity. You are responsible for ensuring that you review the College’s policy on academic integrity. Disability: Any student who feels he/she may need an accommodation based on the impact of a disability should contact the University’s Disability Support Services Office to discuss your specific needs. Please contact Rhonda H. Rapp, PH.D., Coordinator, Disability Support Services in person at Student Psychological & Testing Services in the Center for Life Directions building, via phone at (210) 436 – 3135, or by email at [email protected].

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Course Outline and Reading Schedule: Course Introduction and Overview Wednesday, January 18 – Review Syllabus, Course Objectives, and Course Expectations Friday, January 20 – Introduce Service Learning Project History of Civic Engagement Monday, January 23 – Watch John Adams DVD in-class Wednesday, January 25 – Read: De Tocqueville, A. (1835). Democracy in America. Can be retrieved online at: http://xroads.virginia.edu/~HYPER/DETOC/toc_indx.html (Author’s Preface and Ch. 17, Principal causes which tend to maintain the Democratic Republic in the United States) Friday, January 27 – Skocpol, T. (Winter 1997). The Tocqueville problem: Civic engagement in American democracy. Social Science History, 455-479. Contemporary Understandings of Civic Engagement Monday, January 30 – Putnam, R. D. (1995, Dec.). Tuning in, tuning out: The strange disappearance of social capital in America, PS: Political Science and Politics, 28(4), 664-683. Wednesday, February 1 – Chapter 1 of Civic Engagement in American Democracy. Skocpol, T. & Fiorina, M.P.. Making sense of the civic engagement debate. (pp. 1-23) Friday, February 3 – Chapters 1 & 2 in Lovenheim, P. (2010). In the Neighboorhood. REFLECTION JOURNAL DUE Monday, February 6 – Chapters 3 & 4 in Lovenheim, P. (2010). In the Neighborhood. Wednesday, February 8 – Chapters 5 & 6 in Lovenheim, P. (2010). In the Neighborhood. Friday, February 10– Chapters 7 & 8 in Lovenheim, P. (2010). In the Neighborhood. Monday, February 13 – Chapters 9 & 10 in Lovenheim, P. In the Neighborhood. “NEIGHBORHOOD” INTERVIEW ASSIGNMENT DUE Wednesday, February 15 – Stolle, D. & Hooghe, M. Exceptional, one-sided, or irrelevant? The debate about the alleged decline of social capital and civic engagement in Western societies. British Journal of Political Science, 35(1), 149-167.

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Education, Religion, and Civic Engagement Friday, February 17 – Take Grade 4, 8, and 12 sample NAEP questions online at http://nationsreportcard.gov/civics_2010/sample_quest.asp?tab_id=tab3&subtab_id=Tab_1#chart Read: The Nation’s Report Card – Civics, 2010. Monday, February 20 – Guest Lecture Wednesday, February 22 – NO CLASS – Ash Wednesday Liturgy Friday, February 24 – Sax, L. (2004). Citizenship development and the American college student. New Directions for Institutional Research, 122, 65-80. Monday, February 27 – Long, S. (2001). The new student politics: The Wingspread statement on student engagement, Campus Compact. AND President’s Declaration on the Civic Responsibility of Higher Education, Campus Compact. Can be retrieved from: http://www.compact.org/resources-for-presidents/presidents-declaration-on-the-civic-responsibility-of-higher-education/ Wednesday, February 29 – Smidt, C. (1999, Sept.). Religion and civic engagement: A comparative analysis. Annals of the American Academy of Political and Social Science, 565, 176-192. Friday, March 2 – O’Brien, D. (1986). Social teaching, social action, and social gospel. U.S. Catholic Historian, 5 (2), 195-224. REFLECTION JOURNAL DUE Monday, March 5 – U.S. Catholic Bishops of the United States (2007). Forming consciences for faithful citizenship: A call to political responsibility from the Catholic Bishops of the United States. Washington, D.C. Wednesday, March 7 – Characteristics of Marianist Universities (1999). Can be retrieved online from: http://www.udayton.edu/documents/characteristics_20091119.pdf Friday, March 9 – Civic Engagement in Catholic and Marianist Universities: A continuing conversation. (May 2010) Monday, March 12 – Friday, March 16 – NO CLASS – Spring Break (Be Safe!) Community Organization, Social Action, and Change Monday, March 19 – Greenleaf, R. K. (1970). The servant as leader, 1-27. Wednesday, March 21 – “Ain’t scared of your jails (1960-1961),” from The Eyes on the Prize Civil Rights Reader, 107-132. Friday, March 23 – Watch Eyes on the Prize documentary

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Monday, March 26 – Marquez, B. & Jennings, J. (2000). Representation by other means: Mexican American and Puerto Rican Social Movements, PS: Political Science and Politics, 33(3), 541-546. Wednesday, March 28 – Johnson, K.R. & Hing, B. O. (2007) The immigrant rights marches of 2006 and the prospects for a new civil rights movement, Harvard Civil Rights – Civil Liberties Law Review, 42, 99- 138. Friday, March 30 – Vargas, Z. (1997). Tejana radical: Emma Tenayuca and the San Antonio Labor Movement during the Great Depression. Pacific Historical Review, 66(4), 553-580. Monday, April 2 – Ch. 13 “Cesar Chavez and the Unionization of California” (pp. 371 – 405), From Conford, D. (1995). Working People of California, Berkeley: University of California Press. AND Chavez, C. “The Organizer’s Tale,” Ch. 8. Wednesday, April 4 – Ch. 6 “From Berkeley to Kent State” (pp. 182 – 227). From Ravitch, D. (1983). The Troubled Crusade: American Education, 1945 – 1980, New York: Basic Books, Inc. Friday, April 6 – NO CLASS – Good Friday Monday, April 9 – NO CLASS – Easter Monday Wednesday, April 11 – Ch. 1 “Civic Innovation and American Politics” (pp. 1 – 34). From Sirianni, C. & Friedland, L. (2001). Civic Innovation in America: Community Empowerment, Public Policy, and the Movement for Civic Renewal, Berkeley: University of California Press. San Antonio and St. Mary’s University: Issues of Civic Importance Friday, April 13 – Watch Waiting for Superman in-class (Education) SOCIAL ACTION PAPER DUE Monday, April 16 – Watch Waiting for Superman in-class (Education) (Cont.) Wednesday, April 18 – Watch 30 Days: Minimum Wage in-class (Poverty) Friday, April 20 – NO CLASS – Oyster Bake Monday, April 23 – Watch Supersize Me in-class (Nutrition) Wednesday, April 25 – Discussion of Movies and relation to San Antonio Friday, April 27 – NO CLASS – Battle of Flowers Monday, April 30 – In-class Presentations (Education) Wednesday, May 2 – In-class Presentations (Poverty)

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Friday, May 4 – In-class Presentations (Nutrition) Monday, May 7 – REFLECTION JOURNALS DUE (By noon to Dr. Humphrey’s Office)

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Reflection

“Experience is not what happens to a man; it is what a man does with what happened to him.” Aldous Huxley

Community service, in itself, can be meaningful, pointless or harmful. Reflection is the key to getting meaning from the service experience. It is a critical component in service-learning. It is what distinguishes service-learning from community service.

Reflection develops and gives meaning to service and enhances the understanding of subject matter as it is seen in real-world settings. Reflection is a tool of service-learning that deliberately incorporates creative and critical thinking by the student in an effort to understand and evaluate:

What they did What they learned How it affected them personally How their service affected society on a broader scale

Hatcher and Bringle (1999) believe that effective reflection activities:

Link experience to learning objectives Are guided Occur regularly Allow feedback and assessment Include the clarification of values

Students who participate in reflection with these elements better appreciate education as it ties to the world outside the classroom. This type of reflection experience is more enriching and is more likely to develop lifelong community servants.

Designing Effective Reflection Questions

Designing effective reflection questions goes beyond asking the participants to describe or list their experiences. Rather, reflection questions should be interpretive and exploratory. Student should reflect on:

What they observed at the site that reinforced or changed the knowledge acquired in the experience

What impact (positive or negative) their actions had at their service site Why they did what they did How they might respond outside of the service site to societal problems or situations,

asking what enabled the situation to occur or what needs to happen systematically, organizationally and personally to change the situation.

Service participants should explore if they felt different because of their service and how their actions and attitudes are transformed as a result of the experience. Reflection questions should

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explore students’ thoughts, feelings and reactions. They should draw out students’ insights on subject-matter information, its connection to the service experience and their perspective on skills developed and lessons learned.

Three Reflection Levels and Questions That Clarify

The Mirror: A Clear Reflection of Self

Who am I? What are my values? What have I learned about myself through this experience? Do I have more or less understanding or empathy than I did before this project? Have my sense of self, values, sense of community, willingness to serve others or self-

confidence been altered through this process? Have my motivations for volunteering changed? In what ways? How has this experience challenged stereotypes or prejudices I have/had? Are there any realizations, insights or lessons learned or half-glimpsed? Will this experience change the way I act or think in the future? Have I given enough, opened up enough, cared enough? How have I challenged myself, my ideals, my philosophies, my concept of life or of the

way I live?

The Microscope: Make the Small Experience Large

What happened? Describe your experience. What would you change about this situation if you were in charge? What have you learned about community organizations, service recipients or community? Was there a moment of failure, success, doubt, humor, frustration, happiness or sadness? Do you feel your actions had any impact? What more needs to be done? Does this experience complement or contrast with what you’re learning? How? Has learning through experience taught you more than, less than or the same as other

experiences? In what ways?

The Binoculars: Makes the Distant Appear Closer

From your service experiences, are you able to identify any underlying or overarching issues that influence the problem?

What could be done to change the situation? How will this alter your future behaviors, attitudes or career? How is the issue or agency you’re serving affected by what is going on in the larger

political or social sphere? What does the future hold? What can be done?

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Reflection Ideas In understanding the importance of reflection, it is essential to look at the ideas used in effective reflection. Reflection provides power through the action of articulating thoughts. Reflection is the necessary bridge in the learning process that takes place when a student is involved in a service-learning experience. There are traditional strategies such as writing in journals, writing an essay or presenting information about the experience. Reflection can be grouped into four major categories or a combination of two or more of those categories: speaking, writing, various activities and multimedia/performing arts.

Writing

Writing can be used as a time to meditate on what the individual has seen, felt and experienced. When writing is not an academic assignment, grammar and spelling should not be stressed.

Journals -- As the experience is reflected upon, the participants should reflect on how they felt – excited, troubled, impressed or unnerved. When writing, it’s good to keep in mind that when writing in journals or learning logs, self-evaluations should be filled with snapshots of sights, sounds, smells, concerns, insights, doubts, fears and critical questions about issues, people and most importantly, the individual who is writing. A journal is not a work log of tasks, events, times and dates. Individuals should write freely and write an entry after each visit. If time prevents writing a full entry, jot down random thoughts, images or ideas. Honesty is the most important ingredient.

Personal Journal – Students write freely about their experience on a regular basis. The entries are submitted periodically to the facilitator or kept as a reference at the end of the experience when putting together an essay reflecting their experiences.

Dialogue Journal – Students submit pages from a dialogue journal at appropriate intervals for the facilitator to read and comment on. While labor intensive for the instructor, this can provide continual feedback to students and prompt new questions for the students to consider.

Highlighted Journal – Using their personal journals, students reread their journals and highlight the entries that directly relate to the academic concepts focused on. This makes it easier for the facilitator to identify how the service linked to the academic focus of the experience.

Key Phrase Journal – In this type of journal, students integrate terms and key phrases into their journal entries. The facilitator provides a list of terms at the beginning of the semester or for a certain period of time. Students also can create their own list of key phrases to include. Journal entries are written within the framework of the subject matter focus and become an observation of how the subject matter content is evident in the service experience.

Double-entry Journal – When using double-entry journals, students are asked to write one-page entries each week. Students describe their personal thoughts and reactions to the service experience on the left page of the journal and write about key issues from class discussions or

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reading on the right page. Students draw arrows indicating the relationships between the personal experiences and subject matter content. This type of journal is a compilation of personal data and a summary of the subject matter content in preparation for a more formal reflection paper at the end of the service-learning project.

Critical Incident Journal – This type of journal focuses the student on analysis of a particular event that occurred during the service experience. After students consider their thoughts and reactions, they articulate the action they plan to take in the future. They can describe a significant event that occurred as a part of the service-learning experience. A set of questions that could be asked are: Why was this significant? What underlying issues surfaced as a result of the experience? How will this incident influence future behaviors? Another set of prompts that can be used are: Describe the incident or situation that created a dilemma for you in terms of what to say or do. What is the first thing you thought of to say or do? List three other actions you might have taken. Which of the above seems best to you now and why do you think this is the best response?

Three-part Journal – Students are asked to divide each journal page into thirds. In the top section, students describe some aspect of the service experience. In the middle of the page, they analyze how the subject matter relates to the service experience. The bottom of the page serves as space for the application section: the students comment on how the experience and subject matter can be applied to their personal life.

Reflective Essay – Reflective essays are a more formal example of journal entries. Essay questions are provided at the beginning of the project, and students should submit two to three essays during the project. Reflective essays can focus on personal development, academic connections or ideas and recommendations for future action.

Directed Writing – Students consider their service experience within the framework of the project in directed writing. The facilitator identifies a section from the reading and subject matter and structures a question for students to answer. A list of directed-writing questions can be provided at the beginning of the project or given to students as the project progresses. Students also may create their own directed-writing questions from the text. Directed writing provides the opportunity for application and critical analysis of the service-learning project.

Experiential Research Paper – Based on Kolb’s Experiential Learning Cycle, an experiential research paper asks students to identify a particular experience at the service site and analyze the experience within the broader context in order to make recommendations for change. During the middle of the project, students are asked to identify an underlying social issue they have encountered during the service. Students research the topic and read three to five articles on the topic. Based on their experience and library research, students make recommendation for future action. This reflection activity is useful in interdisciplinary projects and provides students flexibility within their interests and expertise to pursue issues experienced during the site. Students can present their papers.

Service-learning Contracts and Logs – Service-learning contracts formalize the learning and service objectives. Students, in collaboration with their facilitator, identify learning and service

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objectives and identify the range of tasks to be completed during the service experience. The service-learning contact or log cannot be completed until the students have a clear idea of how their expertise can be of service. A service log is a continuous summary of specific activities completed and progress toward accomplishing the service-learning goals. The contract and log can become the basis for reflection when students assess their progress toward meeting the identified objectives by identifying obstacles and supports that had an impact on their ability to achieve the service-learning objectives.

E-mail Discussion Groups – Through e-mail, students can create a dialogue with the facilitator and peers involved in the service-learning project. Students write weekly summaries and identify critical incidents that occurred at the service site. Students can rotate as a moderator of his discussion every two weeks. Facilitators can post questions for consideration and topics for directed writings. A log can be printed to provide data about group learning that occurred from the service experience.

Expert Paper – Either through interview or research, students can write a paper based on information gained from an expert associated with the area in which they are performing their service-learning project.

Research Paper – As a result of the service-learning project, students can conduct research on associated subject-matter areas. If they are conducting research on the project they are working in, the facilitator will have to help the students develop their research methodology and the skills they need for their research project.

Volunteer Guide – Based on their service-learning experience, participants can develop a guide for future volunteers involved in the same or similar service-learning project.

Self-evaluation or Program Evaluation – Students can respond to a questionnaire with open-ended questions on a self-evaluation or program evaluation. Newspaper, Magazine or Other Published Articles – Students can share their thoughts about their service-learning project through writing newspaper articles, magazine articles and other published articles.

Speaking

Ethical Case Study – Ethical case studies give students the opportunity to analyze a situation and gain practice in ethical decision making as they choose a course of action. This reflection strategy can foster the exploration and clarification of values. Students write or discuss a case study of an ethical dilemma they have confronted at the service site, including a description of the context, the individuals involved and the controversy or event that created an ethical dilemma. Case studies are read in class, and students discuss the situation and identify how they would solve the dilemma.

Structured Discussion – Structured reflection sessions can be facilitated during the service experience. It is helpful for students to hear stories of success from one another. Students can offer advice and collaborate to identify solutions to problems encountered at the service site. The

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following exercise is an example of structured reflection discussion: list phrases that describe feelings at the service site including the service actions.

Small Group Week – This is a simple alternative to full-group reflection sessions when students need more time to talk individually. The group should consist of no more than 10-12, if possible. The students will feel more like sharing when the groups are small, intimate circles. They can spend the time asking each other questions related to their service-learning experiences that encourage self-expression.

Truth is Stranger than Fiction – Best used towards the middle or end of the students' experience, students should break into groups of three and share the most unusual story that happened to them during their service-learning experience. This reflection exercise might take a little prodding, but it's well worth it.

One-on-one Conferences – Two students or a student and a mentor can be matched to reflect upon the experience together. It’s important that each individual has equal time to share.

Think -- Pair and Share – Each student individually reflects upon the service-learning experience. Then once the students have had enough time to reflect, they are paired with another student. After the pairing, each student shares and discusses his or her service-learning experience.

Discussions with Community Members or Experts – Service-learning participants can participate in discussions with community members or experts. In preparing for the discussions, participants can reflect ahead of time and prepare focus areas to discuss with or questions to ask the community members or experts.

Class Presentation – A presentation is a way for students to share their service-learning experience with peers, communities or interested groups.

Panel Discussion – To get a variety of perspectives of the service-learning project, students can reflect on their experience by serving on a panel.

Multimedia and Performing Arts

Express Yourself – This reflection exercise takes a long time in preparation. The major focus is having each participant or group of participants express themselves. Students will have an opportunity to create their own version of their feelings towards the service-learning project. Examples could include poetry, visual arts (paintings, drawings and sculptures), music, individually created games or puzzles or any form of creative outlet that gives the student the chance to perform or explain in front of the group. This type of reflection works well for each student to create something. However, if there is a limited amount of time for reflection, groups might be the best options.

Photo, Slide Show – Students can reflect upon their service-learning experience through putting together photos and arranging them in an exhibit or slide show. The photos can be narrated or

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labeled with key phrases or reflections that represent the service experience. Photos are a great way to document and reflect upon before and after service projects that involve “make over” aspects.

Quotes in Songs – Students are assigned to find a song where the singer uses lyrics that describe what he or she feels about the service-learning project. It does not need to be a whole song. If they have access to the song, tell them to bring it to play at the end of the reflection session. Even if they do not have the song, ask them to “say” the lyric that describes their feelings. This quote activity adds fun to the experiences, creates a casual atmosphere and bonds the group together.

Scrapbook – Students can document their service-learning experience while reflecting upon it by putting together a scrapbook. The scrapbook is a creative way to express what the students learned and how they benefited from the experience.

Interactive Computer – Several computer applications can be used in reflection. Students can develop a Web site reflecting upon their service-learning experience.

Painting, Drawing, Collages – Art can be developed based on service-learning reflection. Students can be asked to develop a piece of art that represents their feelings regarding the service-learning project.

Dance, Music or Theater Presentations – Students can use their creative abilities to put together music, dance or a theatrical presentation. The theatrical performance can include a play, puppet show, video documentary or any form of presentation. These types of reflection activities take a significant amount of time, so it’s important to allow time and make sure youth take a leadership role in the experience.

Other Activities

Problem Analysis – Students can sharpen their problem-solving skills by analyzing problems associated with their project or related to a similar projects. Through reflecting upon their experience, they can strengthen their critical-thinking skills.

Directed Readings – Directed readings are a way to prompt students to consider their service experience within a broader context of social responsibility and civic literacy. Directed readings can be the basis for class discussion or directed writing.

Free Association Brainstorming – After the service-learning is well on its way, the students are each given 10-20 Post-Its and asked to write down their feelings when they first heard about or decided to do the service-learning project. After they finish the first question, have them write down all of the feelings they had when they experienced their first “field encounter.” After finishing question two completely, have them write down all of the feelings they are having “right now” regarding their service-learning experience. They should write down as many different brainstormed thoughts as possible (one for each card). Using three newsprint pads strategically located through out the room, put a large happy face on one pad, a sad face on another and a bewildered face on the last pad. The students will place their words on the pads

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that closest fit their brainstorm feelings. After all the Post-It notes have been placed on the pads, ask the students to stand next to the pad that has most of their feelings on it. This exercise involves both writing and speaking and is seen as non-threatening.

Item Inspiration – Students should bring one or two items that remind them of how they feel about their service-learning project. During the reflection, the youth should explain how their items relate to the service-learning project.

In the Bag – The facilitator should fill a bag with everyday items or photographs (real or from a magazine). Students should select items and share how the items reflect their service-learning project.

Portfolio -- Student portfolios can contain any of the following: service-learning contract, weekly log, personal journal, impact statements, writings, photo essay, etc. Any products such as agency brochures, lesson plans, advocacy letters, etc. can be submitted in a portfolio. A written evaluation essay providing a self-assessment of how effectively the student met the learning objectives is suggested. This type of documentation has become a vital way for students to keep records and learn organizational skills. To prepared a portfolio, students should be reminded to take photos and collect documentation along the way.

Quotes – Using quotes is a useful way to initiate reflection. Quotes may be used in a variety of ways. A page of quotes can be given to each student, who chooses one that fits his or her feelings about the service-learning project. Each student can write or speak why the quote represents his or her feelings. Given time, the student could do a one-minute paper that he or she can read or explain to the rest of the group.

Celebration – Recognition and celebration programs are often a great time to reflect upon what was accomplished and learned through a project. The celebration can have a theme associated with the service-learning.

Simulation or Role-playing Games – Participants can develop simulation or role-playing games that help reinforce learning and reflection. These games and simulations should be associated and linked to the celebration. For the reflections to be successful, it is vital for the facilitator to stimulate creative, constructive dialogue and thought. Harry C. Silcox (1993) believes that educators should keep a list of reflective questions that motivate student thought to foster the reflective process.

Reference

Blanchard, D. Academic Service-Learning: The Reflection Concept. Learning to Give Series. Indianapolis, IN: Center on Philanthropy at Indiana University. Found at: www.learningtogive.org/papers/index.asp?bpid=1

Cooper, M. Reflection: Getting learning out of service. Found at: www.fiu.edu/~time4chg/Library/reflect.html

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Hatcher, J. and Bringle (1999). Reflection in Service-Learning: Making meaning of experience. Educational Horizons, p. 179-185.

Retrieved from: http://www.lsuagcenter.com/en/4H/about_4H/programs/citizenship/service_learning/resources/reflection/Reflection_seriespage-2.htm on June 27, 2011

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