summer program organization - oeg · yellowstone national park features over 1,100 miles of hiking...

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54 | Page Xanterra Yellowstone National Park Lodges (Yellowstone National Park, Wyoming) www.yellowstonenationalparklodges.com Working in the world's first National Park is a unique cultural experience. Come spend your summer in America’s first and BEST National Park! FREE!! Laundry Facilities FREE!! Internet kiosks foremployee use and high speed wireless is available in most dorms for a minimal cost. Employee can enjoy movies, dinners, and trips to town! Overtime is paid after 48 hours of work, It is not guaranteed and should not be expected for most months. Please note- there is a mandatory deduction for the medical clinics of about $1 per day and all seasonal employees must pay this even if they have insurance. It allows for reduced rates at all Park clinics. *** PLEASE READ MORE INFORMATION FROM EMPLOYER PROFILE ON THE OEG WEBSITE *** Summer Program Organization: CIEE Type of Employer: Select Employer Housing: Dormitory Rental - $107.86/week (Deposit – Non) Includes full meal plan (3 meals per day) Interview Place: Bangkok Interview Type: Hiring Event Interview Date/Time: 3-Nov-2019/ 8.00 – 18.00 Reservation Deadline: 15 Oct 2020 Position English Level Wage Job No. Description Work Duration Hospitality Crew 4 - 10 $10.0 FULL The majority of students will be offered Hospitality Crew positions. Positions and village will be determined upon arrival and based on the employer’s needs at that time. You will either be placed into a KITCHEN JOB, or a HOUSEKEEPING JOB. Your job will be determined upon your arrival to Yellowstone, depending on where we need people the day you arrive and qualification. Kitchen Job KITCHEN jobs could include DISHWASHING, CAFETERIA SERVER (also DELI, FAST FOOD or EMPLOYEE DINING ROOM SERVERS), FOOD RUNNER, CASHIERING, or PANTRY WORKER. Housekeeping Job This is a busy and hardworking job. You will clean and maintain guest rooms and/or public hallway areas. Using chemical- based products. ABLE TO LIFT 50 LBP. Politeness and good Customer Service are expected in all positions. Housing & meal costs are based on HOURS WORKED, not per day. At 56+ hours you will pay the full amount for a 2 week pay period - $215.72. Less than 56 hours, you are pro-rated on housing & food costs Please note- there is a mandatory deduction for the medical clinics of about $1 per day and all seasonal employees must pay this even if they have insurance. It allows for reduced rates at all Park clinics. There may be a slight increase in 2020 Food and Housing costs. We will know for sure by the end of November and inform you! Job Start Period: 5 May – 20 June 2020 Job End Period: 5 August – 5 September 2020 • Minimum work duration: 8 weeks Arrival/Departure days are Tuesday and Thursday only. Employer will pick student in Bozeman 7.15 am at Bozeman -------------------------------- Set A: 21 May - 5 August 2020 Set B: 28 May – 5 August 2020 Set C: 4 June – 5 August 2020 Version: 4289.6395

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Page 1: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

54 | P a g e

Xanterra Yellowstone National Park Lodges (Yellowstone National Park, Wyoming)

www.yellowstonenationalparklodges.com

• Working in the world's first National Park is a unique cultural experience. Come spend your summer in America’s first and BEST National Park!

• FREE!! Laundry Facilities

• FREE!! Internet kiosks foremployee use and high speed wireless is available in most dorms for a minimal cost.

• Employee can enjoy movies, dinners, and trips to town!

• Overtime is paid after 48 hours of work, It is not guaranteed and should not be expected for most months.

• Please note- there is a mandatory deduction for the medical clinics of about $1 per day and all seasonal employees must pay this even if they have insurance. It allows for reduced rates at all Park clinics.

*** PLEASE READ MORE INFORMATION FROM EMPLOYER PROFILE ON THE OEG WEBSITE ***

Summer Program Organization: CIEE Type of Employer: Select Employer

Housing: Dormitory Rental - $107.86/week (Deposit – Non) Includes full meal plan (3 meals per day)

Interview Place: Bangkok Interview Type: Hiring Event Interview Date/Time: 3-Nov-2019/ 8.00 – 18.00 Reservation Deadline: 15 Oct 2020

Position English Level

Wage Job No. Description Work Duration

Hospitality Crew

4 - 10 $10.0 FULL

• The majority of students will be offered Hospitality Crew positions. Positions and village will be determined upon arrival and based on the employer’s needs at that time.

• You will either be placed into a KITCHEN JOB, or a HOUSEKEEPING JOB. Your job will be determined upon your arrival to Yellowstone, depending on where we need people the day you arrive and qualification. ▪ Kitchen Job

KITCHEN jobs could include DISHWASHING, CAFETERIA SERVER (also DELI, FAST FOOD or EMPLOYEE DINING ROOM SERVERS), FOOD RUNNER, CASHIERING, or PANTRY WORKER.

▪ Housekeeping Job This is a busy and hardworking job. You will clean and maintain guest rooms and/or public hallway areas. Using chemical-based products.

• ABLE TO LIFT 50 LBP.

• Politeness and good Customer Service are expected in all positions.

• Housing & meal costs are based on HOURS WORKED, not per day. At 56+ hours you will pay the full amount for a 2 week pay period - $215.72. Less than 56 hours, you are pro-rated on housing & food costs

• Please note- there is a mandatory deduction for the medical clinics of about $1 per day and all seasonal employees must pay this even if they have insurance. It allows for reduced rates at all Park clinics.

• There may be a slight increase in 2020 Food and Housing costs. We will know for sure by the end of November and inform you!

• Job Start Period: 5 May – 20 June 2020 • Job End Period: 5 August – 5 September 2020 • Minimum work duration: 8 weeks ▪ Arrival/Departure days

are Tuesday and Thursday only. Employer will pick student in Bozeman 7.15 am at Bozeman

--------------------------------

Set A: 21 May - 5 August 2020

Set B:

28 May – 5 August 2020

Set C: 4 June – 5 August 2020

Version: 4289.6395

Page 2: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

Xanterra Yellowstone National Park Gardner, Montana

Spend your summer in the world's first National Park! Students should have an interest in nature, hiking, camping and enjoying the outdoors. Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including geysers, hot springs, and more. The jobs are similar to many other places in the U.S., but this is a very special place located in the middle of the wilderness. All students will live and work in one of the villages within Yellowstone National Park with other J-1 Work and Travel students and employees from the United States. All villages have their own Employee Dining Rooms and recreational areas. Yellowstone National Park plans many employee activities, sports leagues, and more throughout the summer. It is a great location to meet other employees and park guests from all over the world. Xanterra Parks & Resorts is the nation's largest park-management company with operations in many national parks, and other resorts. Xanterra's mission is to be the leader in park and resort hospitality. This includes creating unforgettable memories for our guests and employees who come from around the world to see our legendary landmarks.

Page 3: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

Xanterra Yellowstone National Park Gardner, Montana

Page 4: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

WORK & TRAVEL USA

Xanterra Yellowstone National Park

Gardner , Montana

https://www.yellowstonenationalparklodges.com/

Company DescriptionSpend your summer in the world's first National Park! If you like nature, hiking, camping and enjoying the outdoors, Yellowstone might be the

perfect summer experience for you!

Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

geysers, hot springs, and more. Our jobs are similar to many other places in the U.S., but this is a very special place located in the middle of the

wilderness.

You will live and work in one of the 6 remote villages within Yellowstone National Park with other Work and Travel students and employees from

the United States. All villages have their own Employee Dining Rooms and recreational areas. Yellowstone National Park plans many employee

activities, sports leagues, and trips throughout the summer. It is a great place to make friends from around the world!

Xanterra Parks & Resorts is the nation's largest park-management company with operations in many national parks, and other resorts. Xanterra's

mission is to be the leader in park and resort hospitality. This includes creating unforgettable memories for our guests and employees who come

from around the world to see our legendary landmarks.

Find second jobs in the communityNo, unlikely

HousingYes

Housing Cost$ 107.86 per Week

Meal PlanMandatory

Cost per Day$ 12

Hire Participants Travelling in GroupsYes

Maximum Group Size3 to 4

Grooming RequirementsYou are representing our business so we need you to look professional. Students must be neatly groomed, clean, and professional in appearance.

Must have normal colored hair (no pink, blue, green...). Must bath regularly and wear deodorant. No overbearing perfumes or colognes. Clean

hygiene is a must. Visible piercing and tattoo policies vary per lodge. Jewelry should be professional in style and size and not excessive. Tattoos,

when possible, should not be visible.

Types of Cultural OpportunitiesHoliday Events, Company Parties, Karaoke Nights or Talent Shows, Movie or Game Nights, Trips to Nearby/Major Attractions, Will provide

information about Events, Local Resources, Attractions/Sites, Local Community, White Water Rafting, Horseback Riding, Hiking, Bonfires, Wildlife

Watching, Rodeos

Page 5: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

HOST INFORMATION

PLACEMENT INFORMATION

WORK & TRAVEL USA

Xanterra Yellowstone National Park - Gift Shop Worker

Company Description:

Spend your summer in the world's first National Park! If you like nature, hiking, camping and enjoying the outdoors, Yellowstone might

be the perfect summer experience for you!

Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features

including geysers, hot springs, and more. Our jobs are similar to many other places in the U.S., but this is a very special place located in

the middle of the wilderness.

You will live and work in one of the 6 remote villages within Yellowstone National Park with other Work and Travel students and employees

from the United States. All villages have their own Employee Dining Rooms and recreational areas. Yellowstone National Park plans many

employee activities, sports leagues, and trips throughout the summer. It is a great place to make friends from around the world!

Xanterra Parks & Resorts is the nation's largest park-management company with operations in many national parks, and other resorts.

Xanterra's mission is to be the leader in park and resort hospitality. This includes creating unforgettable memories for our guests and

employees who come from around the world to see our legendary landmarks.

Host Website: https://www.yellowstonenationalparklodges.com/

Site of Activity: Xanterra Yellowstone National Park

Parent Account Name: Xanterra Travel Collection

Host Address: 12a Robert Reamer Ave Gardner , Montana , 59030

Nearest Major City: Bozeman , Montana , Over 50 miles away

Job Description:

Retail Sales workers sell a wide range of merchandise including books, games, clothing, pottery and multiple souvenirs. There is a 2 to 3

day training period in Mammoth Village - then you move to your permanent village.

Duties include:

+Providing excellent, courteous guest service in greeting and assisting customers.

+Ringing up sales on a computer based cash register.

+Must have knowledge of American currency and count correct change back to the guest, as well as following credit card and room charge

procedures.

+Assisting guests with their purchases including suggestive selling of merchandise (up-sell).

+Maintaining store displays - keeping them well stocked, neat and clean.

Page 6: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

COMPENSATION

JOB REQUIREMENTS

+Maintaining a safe work area by keeping the sale floors clean. This includes sweeping, vacuuming, dusting, mopping and trash removal.

+Assist the Gift Shop Manager with inventory and merchandise displays.

+Communicate with managers any guest problems or concerns and alert managers of theft .

+Give accurate helpful information to Yellowstone Park visitors.

Typical Schedule:

You must be available to work nights, weekends and holidays. We are open 7 days a week. Set schedules or days off with friends are not

guaranteed and based on the schedule and business needs.

Drug Test required: Yes

Hourly Wage: $10.25

Eligible for Tips: No

Estimated weekly wages including tips: $300

Bonus: No

* All figures above are pre-tax

Estimated average number of hours per week: 34

Estimated minimum number of hours per week: 32

Estimated maximum number of hours per week: 40

Potential fluctuation in hours per week:

Some weeks are busier than others, so the schedules will change with business needs. Some weeks you may work 4 days per week,

sometimes you will work 6 days per week. Overtime is not guaranteed.

Average number of hours per week reached by last year's seasonal employees: 38

English Level required:

AdvancedAdvanced

Required to be 21+: No

Previous Experience required: No

Qualifications & Conditions

Lifting

Page 7: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

Lifting requirement: 50lbs/22kgs

Description:

Retail sales workers must be able to stand and walk for long periods of time, up to 8 hours. Stair usage required in most shops.

Must be able to bend, lift or kneel to stock products frequently throughout your shift. Must be able to carry boxes of

merchandise weighing up to 23kg.

Standing for entire shift

Other qualifications or conditions

Description:

Adhere to Gift Shop standards and procedures taught during training, practice high attention to detail. Able to operate a

computer based cash register, accurately handle American currency. Aquire basic knowledge of product information including

environmental gift selections. Must be reliable in attendance and punctuality . Must be able to stand, walk, bend or kneel

throughout an 8 hour shift. Must be able to climb stairs carrying boxes of products. Must be able to lift merchandise boxes up

to 23kg.

Job Training required: Yes

Length of job training:

1-2 weeks and ongoing as necessary

Hours per week during training period: 30

Different wage during training period: No

Start on specific day of the week: Yes

Wednesday

Friday

Training requirements:

You will start training for your job the day after you arrive into the park. All students will arrive into the park on either a Tuesday or a

Thursday.

Need to wear uniform: Yes

Uniform Policy:

Xanterra provides free uniforms for each position. They must be kept clean and presentable. Students must provide comfortable, black

shoes that cover your entire foot. The bottoms should be no-slip/slide soles. They are a requirement. If working in the Kitchen, Fast Food,

Cafeterias or Dining Rooms, they should be be vinyl or leather - no cloth material.

Cost of uniform: $0

Uniform laundry: Participant responsibility

Dress Code: Yes

Description:

Since this is a guest interaction position, you will need to follow the appearance standards rules. Colored hair (blue, pink, purple, etc.) is

never allowed. Tattoos and piercings are dependent on location and how visible they are.

Page 8: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

CULTURAL OPPORTUNITIES

HOUSING AND TRANSPORTATION

Types of Cultural Opportunities:

Holiday Events, Company Parties, Karaoke Nights or Talent Shows, Movie or Game Nights, Trips to Nearby/Major Attractions, Will provide

information about Events, Local Resources, Attractions/Sites, Local Community, White Water Rafting, Horseback Riding, Hiking, Bonfires,

Wildlife Watching, Rodeos

Additional Details about Cultural Offerings:

Each village has a recreation office that organizes hikes, trips, and other activities. They also organize sports leagues and tournaments. Our

housing offices and International Coordinator plan trips specifically for J-1 employees so you can experience Yellowstone and American

culture in the west!

Local Cultural Offering:

In 2019, we took international students to the rodeo, to nearby towns in Montana and Wyoming, and to Grand Teton National Park!

We also went white water rafting, horseback riding, wildlife watching, and we learned how to make s'mores over a bonfire and how to line

dance with real cowboys.

Housing Provided: Yes. Employer Guarantees employer - owned or employer - arranged housing to all hired participants. Required to stay.

Employer-owned or employer-arranged housing description:

Dorms house 2 to 3 employees per room with a community bathroom down the hall. Quiet hours in all employee housing are from 10:00

p.m. thru 7:00 a.m. Please expect to share a room with other Yellowstone employees, you may not get to room with your friends. There is a

manager on site at each dormitory and security officers available 24 hours. Amenities include: laundry facilities, uniforms, utilities,

blankets, pillows and sheets. Please bring your own towel. The Meal Plan is not included in the cost of housing. Your housing & meal costs

are combined, and are based on HOURS WORKED, not per day. At 56+ hours you will pay the full amount for a 2 week pay period - about

$215.72. Less than 56 hours, you are prorated on housing & food costs. Charts & rates at www.yellowstonejobs.com - on the OnBoarding

page. ++ NOTE: There may be a slight increase in 2020 Food and Housing costs. We will know for sure by the end of November and inform

you! ++

Lease Agreement: Yes

Onsite Amenities:

WiFi: Yes

Description:

There is WiFi, but it is not in EVERY building and may not be in the dorm you live in. The internet connection is also very slow, we

live on 2.2 million acres & it is hard to cover all of that!

Phone Service: Yes

Description:

Phone signals are weak in the park. The best service is Verizon Wireless, but their SIM cards only work in Verizon phones. There

are also landline phones at each location you can use.

Kitchen facilities: No

Description:

All meals are eaten in the Employee Dining Room. Dorms do not have kitchen facilities.

Laundry facilities: Yes

Description:

Laundry is available in the dorms, but students must bring their own detergent.

Page 9: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

ARRIVAL INFORMATION

Occupancy Requirements for Provided Housing:

Provided Housing Cost:

Transportation to Worksite:

Minimum Occupancy Per Room: 2

Maximum Occupancy Per Room: 4

Suggested Occupancy Per Room: 2 - 4

Rooming Arrangement Description:

We will try to place your with your friends, but there are only so many beds available and when we have a lot of staff already, it is

harder to find an entirely open room.

Required to Pay for Provided Housing: Yes

Cost per Week: $107.86

Housing Cost Deducted from Paychecks: Yes

Utilities Costs: No

Housing Deposit: No

Walking Commute Time

Estimated commute time: Under 15 minutes

Description: Dormitory is within walking distance of work site.

Arrival Instructions:

Xanterra will pick you up from Bozeman, MT on a bus. Typically, the bus picks up on Tuesdays and Thursdays, but there is ONE Wednesday

pickup the last week of June as well. There is NO way to get to the park by public transportation, so if you miss your pick-up date, you will

need to book a hotel at your own expense, and wait until the next available pick up date. There is no exception to this!

Even if you offered to take a taxi to the park at your own expense which will cost hundreds of USD, you won't be allowed to check-in

because the employer ONLY does check-ins on Tuesday or Thursdays.

YOU CANNOT ENTER THE PARK OR CHECK IN BEFORE YOUR DS 2019 START DATE!

We will pick you up at a specific hotel location where you will fill out paperwork, load your luggage onto the bus, and go to the social

security office to apply for your social security card. You MUST be prepared to arrive in country the day before your start date, spend the

night at the hotel the employer tells you to sleep at, and be prepared for pick up the next day, your start date.

There is no public transportation from Bozeman to Yellowstone. You NEED to get a ride from the employer and this only happens on check-

in days.

We will take all employees to the Social Security office in a group before going into the park, and you must apply for your social security

card before going into Yellowstone. If you cannot get to the social security office on your own before your check-in date, DO NOT WORRY

WE WILL DRIVE YOU TO THE SOCIAL SECURITY OFFICE!

Suggested Arrival Airport:

Bozeman Yellowstone International Airport, BZN, Over 50 miles

Page 10: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

TRAINING AND ONBOARDING

Estimated cost of transportation to worksite from suggested airports: More than $200

If arriving after regular hours:

Suggested After-Hours Accommodation:

Holiday Inn Bozeman

5 East Baxter Lane

Bozeman , Montana 59715

https://www.ihg.com/holidayinn/hotels/us/en/bozeman/bznmt/hoteldetail

(406) 587-4561

$75 to $100

Pre-Arrival Onboarding: Yes

Before you interview with Xanterra Yellowstone, you will need to register in our online system, iCIMS. Please go to

www.yellowstonejobs.com and click the APPLY NOW button.

The instructions are attached to this profile. Please make sure you do this step before you interview! You can let your agent know if you

have any questions.

You will also need to complete the Xanterra online on-boarding before beginning work. These tasks will be emailed to you after you have

received your online job offer from us over email. Please complete them as soon as possible!

Social Security Number:

Require participants to apply for SSN before arrival at worksite: Yes

Details about how to apply for Social Security Number:

We will bring you to the social security office in order to apply for a social security card.

Nearest SSA Office: Bozeman , Montana , Over 50 miles

Other:

Wage Payment Schedule:

You will be paid with regular paychecks even before your social security number arrives. Your social security card will come to Xanterra

Human Resources, then we will send it to you at your village.

Meal Plan: Mandatory

Estimated Cost Per Day: $12

Meal Plan Description:

Housing & meal costs are based on the amount of hours you have worked, not per day. At 56+ hours worked over 2 weeks, you pay the full

amount - $215.72. Less than 56 hours, you pay less.

Provide Certificates/Performance Evaluations: Yes

Page 11: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

COMMUNITY AMENITIES

Hire in Groups: Yes

Maximum Group Size:

Grooming Requirements:

You are representing our business so we need you to look professional. Students must be neatly groomed, clean, and professional in

appearance. Must have normal colored hair (no pink, blue, green...). Must bath regularly and wear deodorant. No overbearing perfumes or

colognes. Clean hygiene is a must. Visible piercing and tattoo policies vary per lodge. Jewelry should be professional in style and size and

not excessive. Tattoos, when possible, should not be visible.

Second Job Availability: No, unlikely

Applicable Company Policies:

Wireless internet is very very slow and is not available in all employee areas (including some dorms). When you do have WiFi connection,

it will not be strong enough to download or stream videos. It is extremely basic internet.

There are no big cities nearby, so second jobs are not possible. There is no transportation around the park and to outlying cities.

There is a mandatory deduction for the park medical clinics. The cost is about $1 per day. All seasonal employees must pay this, even if

they have insurance. It allows for reduced rates at all park clinics.

Meal plan covers three meals/day - breakfast, lunch and dinner. You cannot take out any of these meals and pay less, you have to pay

for the entire meal plan.

You will be placed at one of these villages inside the park: Mammoth, Canyon, Lake, Grant or Old Faithful. We cannot guarantee that you

and your friends will be placed in the same village or that you will be able to chose which village you're going to live at. You will get

your village assignment on your start date when you check-in at Gardiner, MT.

This is hard work and you must be physically fit and ready to work hard. All jobs require heavy lifting and being on your feet during your

shift. You can request a specific job but might not get the job that you have requested.

Open 7 days a week, all season. Must be available to work nights, holidays and weekends!

Days off with friends are not guaranteed!! The schedule might change weekly and you must be prepared to work accordingly.

You are expected to show up for work on time and not miss shifts. If you are going to be late or need to call out of work, you need to speak

directly with your manager. A full list of expectations and policies will be provided once offered a position.

Walking Distance from Worksite:

Restaurants

Walking Distance from Housing:

Fitness Center

In Town, Requires Transportation:

Food Market, Shopping Mall, Post Office, Bank, Restaurants, Public Library

Unavailable:

Internet Cafe

Page 12: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

HOST INFORMATION

PLACEMENT INFORMATION

WORK & TRAVEL USA

Xanterra Yellowstone National Park - Hospitality Crew

Company Description:

Spend your summer in the world's first National Park! If you like nature, hiking, camping and enjoying the outdoors, Yellowstone might

be the perfect summer experience for you!

Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features

including geysers, hot springs, and more. Our jobs are similar to many other places in the U.S., but this is a very special place located in

the middle of the wilderness.

You will live and work in one of the 6 remote villages within Yellowstone National Park with other Work and Travel students and employees

from the United States. All villages have their own Employee Dining Rooms and recreational areas. Yellowstone National Park plans many

employee activities, sports leagues, and trips throughout the summer. It is a great place to make friends from around the world!

Xanterra Parks & Resorts is the nation's largest park-management company with operations in many national parks, and other resorts.

Xanterra's mission is to be the leader in park and resort hospitality. This includes creating unforgettable memories for our guests and

employees who come from around the world to see our legendary landmarks.

Host Website: https://www.yellowstonenationalparklodges.com/

Site of Activity: Xanterra Yellowstone National Park

Parent Account Name: Xanterra Travel Collection

Host Address: 12a Robert Reamer Ave Gardner , Montana , 59030

Nearest Major City: Bozeman , Montana , Over 50 miles away

Job Description:

As a part of the Hospitality Crew, you will be placed into a KITCHEN or HOUSEKEEPING JOB.

Jobs will ONLY be determined upon your arrival to Yellowstone.

Working in the KITCHEN could include DISHWASHING, CAFETERIA SERVER, FOOD RUNNER, CASHIERING, or PANTRY WORKER.

DISHWASHERS will wash trays, pots and pans, take dishes from the bussers, scrape food in the trash, and load them to be washed in a

machine with scalding hot water. Sometimes you will wash things by hand if they don’t fit in the machine.

You will also help take out the garbage, mop kitchen floors, and keep entire kitchen clean. You will clean coolers, kitchen tables,

refrigerators and prep-stations.

Page 13: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

COMPENSATION

CAFETERIA, DELI, FAST FOOD or EDR SERVER: You may work in one of our various quick dining restaurants. Serving guests, you will take and

deliver food and beverage orders. You will also be expected to clear, clean and reset dining area tables, clean and restock service items, or

clean dining area floors. Some restaurants also have Ice Cream, where you will scoop hard ice cream.

In the Employee Dining Room (EDR), your customers are other employees. You may make some of the food you are serving (sandwiches or

eggs on the grill, frying French fries and such).

FOOD RUNNER: All dining areas also include FOOD RUNNERS – who bring fresh food (hot or cold) to the Cafeteria serving areas or to Buffet

tables in Dining Rooms. This can be large pan of food or individual plates and bowls on a tray (sandwiches, salads, desserts).

CASHIER: As a CASHIER you'll use a cash register to ring up orders, take people’s money and give them their change and a receipt. You

might also have to wrap or bag their purchase. At the end of a shift, you'll have to count the money in your cash register and compare it

with the sales data in the computer. Be careful with your money - although you probably won't get in trouble for occasionally being a few

cents short, you could get fired if it happens too often.

PANTRY WORKER: You could end up working in the PANTRY, where you will do a lot of the preparation for the dishes including chopping

vegetables, making salads, weighing and mixing ingredients, washing and preparing food, storing food, and more.

All positions will help with BUSSING!

If you are going to work as a HOUSEKEEPER, this is a busy and hardworking job! You will clean guest rooms and/or public areas.

Guest rooms may include: bedrooms, toilet/shower area, living area, and deck.

Job duties may include:

•Removing/collecting linens for laundering and transporting them to designated areas

•Cleaning rugs and furniture with a vacuum cleaner

•Dusting furniture and equipment

•Emptying trash cans and cleaning them inside and out. Sorting trash and recyclables

•Cleaning floors with brooms/mops

•Using chemical-based products to clean tubs, sinks, countertops, mirrors, toilets, and shower curtains

•Replenishing trash bags, soaps, bathroom items, and other supplies

•Transporting all trash

Typical Schedule:

You must be available to work nights, weekends and holidays. We are open 7 days a week. Set schedules or days off with friends are not

guaranteed and based on the schedule and business needs.

Drug Test required: Yes

Hourly Wage: $10.1

Eligible for Tips: No

Estimated weekly wages including tips: $335

Bonus: No

* All figures above are pre-tax

Estimated average number of hours per week: 34

Estimated minimum number of hours per week: 32

Estimated maximum number of hours per week: 40

Page 14: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

JOB REQUIREMENTS

Potential fluctuation in hours per week:

Some weeks are busier than others, so the schedules will change with business needs. Some weeks you may work 4 days per week,

sometimes you will work 6 days per week. Overtime is not guaranteed.

Average number of hours per week reached by last year's seasonal employees: 38

English Level required:

IntermediateIntermediate

Required to be 21+: No

Previous Experience required: No

Qualifications & Conditions

Lifting

Lifting requirement: 50lbs/22kgs

Description:

You need to be able to lift/pull/carry up to 40 pounds(trays and pans of food) and push up to 100 pounds.

Standing for entire shift

Other qualifications or conditions

Description:

Politeness and good Customer Service are expected in all positions. To work in a KITCHEN JOB, upper body strength is VERY

important. There is a lot of heavy lifting and moving involved. Excellent English communication is required - speaking and

writing. English is very important in this job. You also need excellent hospitality skills. You must be able to work quickly, in a

group and independently. Kitchen workers may be required to stand or walk for long periods of time. Kitchen positions vary -

see job description above. You may be required to have sanitation and/or knife training. To work in HOUSEKEEPING: Employees

can't have allergies to cleaning chemicals or dirt/dust. Face masks will be provided, if needed. Must have the ability to read,

write, and understand instructions given in the English language, and understand and respond to verbal instructions given.

Housekeeping is a more physical position - standing, walking, bending, lifting, pushing and pulling motions.

Job Training required: Yes

Length of job training:

1-2 weeks and ongoing as necessary

Hours per week during training period: 30

Different wage during training period: No

Start on specific day of the week: Yes

Wednesday

Friday

Page 15: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

CULTURAL OPPORTUNITIES

HOUSING AND TRANSPORTATION

Training requirements:

You will start training for your job the day after you arrive into the park. All students will arrive into the park on either a Tuesday or a

Thursday.

Need to wear uniform: Yes

Uniform Policy:

Xanterra provides free uniforms for each position. They must be kept clean and presentable. Students must provide comfortable, black

shoes that cover your entire foot. The bottoms should be no-slip/slide soles. They are a requirement. If working in the Kitchen, Fast Food,

Cafeterias or Dining Rooms, they should be be vinyl or leather - no cloth material.

Cost of uniform: $0

Uniform laundry: Participant responsibility

Dress Code: No

Types of Cultural Opportunities:

Holiday Events, Company Parties, Karaoke Nights or Talent Shows, Movie or Game Nights, Trips to Nearby/Major Attractions, Will provide

information about Events, Local Resources, Attractions/Sites, Local Community, White Water Rafting, Horseback Riding, Hiking, Bonfires,

Wildlife Watching, Rodeos

Additional Details about Cultural Offerings:

Each village has a recreation office that organizes hikes, trips, and other activities. They also organize sports leagues and tournaments. Our

housing offices and International Coordinator plan trips specifically for J-1 employees so you can experience Yellowstone and American

culture in the west!

Local Cultural Offering:

In 2019, we took international students to the rodeo, to nearby towns in Montana and Wyoming, and to Grand Teton National Park!

We also went white water rafting, horseback riding, wildlife watching, and we learned how to make s'mores over a bonfire and how to line

dance with real cowboys.

Housing Provided: Yes. Employer Guarantees employer - owned or employer - arranged housing to all hired participants. Required to stay.

Employer-owned or employer-arranged housing description:

Dorms house 2 to 3 employees per room with a community bathroom down the hall. Quiet hours in all employee housing are from 10:00

p.m. thru 7:00 a.m. Please expect to share a room with other Yellowstone employees, you may not get to room with your friends. There is a

manager on site at each dormitory and security officers available 24 hours. Amenities include: laundry facilities, uniforms, utilities,

blankets, pillows and sheets. Please bring your own towel. The Meal Plan is not included in the cost of housing. Your housing & meal costs

are combined, and are based on HOURS WORKED, not per day. At 56+ hours you will pay the full amount for a 2 week pay period - about

$215.72. Less than 56 hours, you are prorated on housing & food costs. Charts & rates at www.yellowstonejobs.com - on the OnBoarding

page. ++ NOTE: There may be a slight increase in 2020 Food and Housing costs. We will know for sure by the end of November and inform

you! ++

Lease Agreement: Yes

Page 16: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

ARRIVAL INFORMATION

Onsite Amenities:

Occupancy Requirements for Provided Housing:

Provided Housing Cost:

Transportation to Worksite:

WiFi: Yes

Description:

There is WiFi, but it is not in EVERY building and may not be in the dorm you live in. The internet connection is also very slow, we

live on 2.2 million acres & it is hard to cover all of that!

Phone Service: Yes

Description:

Phone signals are weak in the park. The best service is Verizon Wireless, but their SIM cards only work in Verizon phones. There

are also landline phones at each location you can use.

Kitchen facilities: No

Description:

All meals are eaten in the Employee Dining Room. Dorms do not have kitchen facilities.

Laundry facilities: Yes

Description:

Laundry is available in the dorms, but students must bring their own detergent.

Minimum Occupancy Per Room: 2

Maximum Occupancy Per Room: 4

Suggested Occupancy Per Room: 2 - 4

Rooming Arrangement Description:

We will try to place your with your friends, but there are only so many beds available and when we have a lot of staff already, it is

harder to find an entirely open room.

Required to Pay for Provided Housing: Yes

Cost per Week: $107.86

Housing Cost Deducted from Paychecks: Yes

Utilities Costs: No

Housing Deposit: No

Walking Commute Time

Estimated commute time: Under 15 minutes

Description: Dormitory is within walking distance of work site.

Arrival Instructions:

Page 17: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

TRAINING AND ONBOARDING

Xanterra will pick you up from Bozeman, MT on a bus. Typically, the bus picks up on Tuesdays and Thursdays, but there is ONE Wednesday

pickup the last week of June as well. There is NO way to get to the park by public transportation, so if you miss your pick-up date, you will

need to book a hotel at your own expense, and wait until the next available pick up date. There is no exception to this!

Even if you offered to take a taxi to the park at your own expense which will cost hundreds of USD, you won't be allowed to check-in

because the employer ONLY does check-ins on Tuesday or Thursdays.

YOU CANNOT ENTER THE PARK OR CHECK IN BEFORE YOUR DS 2019 START DATE!

We will pick you up at a specific hotel location where you will fill out paperwork, load your luggage onto the bus, and go to the social

security office to apply for your social security card. You MUST be prepared to arrive in country the day before your start date, spend the

night at the hotel the employer tells you to sleep at, and be prepared for pick up the next day, your start date.

There is no public transportation from Bozeman to Yellowstone. You NEED to get a ride from the employer and this only happens on check-

in days.

We will take all employees to the Social Security office in a group before going into the park, and you must apply for your social security

card before going into Yellowstone. If you cannot get to the social security office on your own before your check-in date, DO NOT WORRY

WE WILL DRIVE YOU TO THE SOCIAL SECURITY OFFICE!

Suggested Arrival Airport:

Bozeman Yellowstone International Airport, BZN, Over 50 miles

Estimated cost of transportation to worksite from suggested airports: More than $200

If arriving after regular hours:

Suggested After-Hours Accommodation:

Holiday Inn Bozeman

5 East Baxter Lane

Bozeman , Montana 59715

https://www.ihg.com/holidayinn/hotels/us/en/bozeman/bznmt/hoteldetail

(406) 587-4561

$75 to $100

Pre-Arrival Onboarding: Yes

Before you interview with Xanterra Yellowstone, you will need to register in our online system, iCIMS. Please go to

www.yellowstonejobs.com and click the APPLY NOW button.

The instructions are attached to this profile. Please make sure you do this step before you interview! You can let your agent know if you

have any questions.

You will also need to complete the Xanterra online on-boarding before beginning work. These tasks will be emailed to you after you have

received your online job offer from us over email. Please complete them as soon as possible!

Social Security Number:

Require participants to apply for SSN before arrival at worksite: Yes

Details about how to apply for Social Security Number:

We will bring you to the social security office in order to apply for a social security card.

Page 18: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

COMMUNITY AMENITIES

Nearest SSA Office: Bozeman , Montana , Over 50 miles

Other:

Wage Payment Schedule:

You will be paid with regular paychecks even before your social security number arrives. Your social security card will come to Xanterra

Human Resources, then we will send it to you at your village.

Meal Plan: Mandatory

Estimated Cost Per Day: $12

Meal Plan Description:

Housing & meal costs are based on the amount of hours you have worked, not per day. At 56+ hours worked over 2 weeks, you pay the full

amount - $215.72. Less than 56 hours, you pay less.

Provide Certificates/Performance Evaluations: Yes

Hire in Groups: Yes

Maximum Group Size:

Grooming Requirements:

You are representing our business so we need you to look professional. Students must be neatly groomed, clean, and professional in

appearance. Must have normal colored hair (no pink, blue, green...). Must bath regularly and wear deodorant. No overbearing perfumes or

colognes. Clean hygiene is a must. Visible piercing and tattoo policies vary per lodge. Jewelry should be professional in style and size and

not excessive. Tattoos, when possible, should not be visible.

Second Job Availability: No, unlikely

Applicable Company Policies:

Wireless internet is very very slow and is not available in all employee areas (including some dorms). When you do have WiFi connection,

it will not be strong enough to download or stream videos. It is extremely basic internet.

There are no big cities nearby, so second jobs are not possible. There is no transportation around the park and to outlying cities.

There is a mandatory deduction for the park medical clinics. The cost is about $1 per day. All seasonal employees must pay this, even if

they have insurance. It allows for reduced rates at all park clinics.

Meal plan covers three meals/day - breakfast, lunch and dinner. You cannot take out any of these meals and pay less, you have to pay

for the entire meal plan.

You will be placed at one of these villages inside the park: Mammoth, Canyon, Lake, Grant or Old Faithful. We cannot guarantee that you

and your friends will be placed in the same village or that you will be able to chose which village you're going to live at. You will get

your village assignment on your start date when you check-in at Gardiner, MT.

This is hard work and you must be physically fit and ready to work hard. All jobs require heavy lifting and being on your feet during your

shift. You can request a specific job but might not get the job that you have requested.

Open 7 days a week, all season. Must be available to work nights, holidays and weekends!

Days off with friends are not guaranteed!! The schedule might change weekly and you must be prepared to work accordingly.

You are expected to show up for work on time and not miss shifts. If you are going to be late or need to call out of work, you need to speak

directly with your manager. A full list of expectations and policies will be provided once offered a position.

Page 19: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

Walking Distance from Worksite:

Restaurants

Walking Distance from Housing:

Fitness Center

In Town, Requires Transportation:

Food Market, Shopping Mall, Post Office, Bank, Restaurants, Public Library

Unavailable:

Internet Cafe

Page 20: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

HOST INFORMATION

PLACEMENT INFORMATION

WORK & TRAVEL USA

Xanterra Yellowstone National Park - Server Assistant

Company Description:

Spend your summer in the world's first National Park! If you like nature, hiking, camping and enjoying the outdoors, Yellowstone might

be the perfect summer experience for you!

Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features

including geysers, hot springs, and more. Our jobs are similar to many other places in the U.S., but this is a very special place located in

the middle of the wilderness.

You will live and work in one of the 6 remote villages within Yellowstone National Park with other Work and Travel students and employees

from the United States. All villages have their own Employee Dining Rooms and recreational areas. Yellowstone National Park plans many

employee activities, sports leagues, and trips throughout the summer. It is a great place to make friends from around the world!

Xanterra Parks & Resorts is the nation's largest park-management company with operations in many national parks, and other resorts.

Xanterra's mission is to be the leader in park and resort hospitality. This includes creating unforgettable memories for our guests and

employees who come from around the world to see our legendary landmarks.

Host Website: https://www.yellowstonenationalparklodges.com/

Site of Activity: Xanterra Yellowstone National Park

Parent Account Name: Xanterra Travel Collection

Host Address: 12a Robert Reamer Ave Gardner , Montana , 59030

Nearest Major City: Bozeman , Montana , Over 50 miles away

Job Description:

Server Assistants are required to perform various duties:

+Provide excellent guest service in our restuarants.

+Serve and refill water to guests, setting and clearing tables. Meeting the service, sanitation, safety and environmental standards.

+Carry dirty dishes from the dining room to the kitchen dish drop, scrape plates, empty glasses and load into provided racks.

+Empty garbage, including separating compostable and non-compostable items in the bins provided.

+Maintain service areas in a clean, orgainized and well stocked manner.

+Assist Servers upon request.

+Completed all side duties at the end of your shift.

+Knowledge of items listed on the menu.

+Maintain appearance and uniform standards.

Page 21: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

COMPENSATION

JOB REQUIREMENTS

+Be a positive team worker with all staff members.

+Declare 100% of cash tips you receive.

Typical Schedule:

You must be available to work nights, weekends and holidays. We are open 7 days a week. Set schedules or days off with friends are not

guaranteed and based on the schedule and business needs.

Drug Test required: Yes

Hourly Wage: $5

Eligible for Tips: Yes

Most guests tip roughly 15% - 20% for each bill.

Estimated weekly wages including tips: $320

Bonus: No

* All figures above are pre-tax

Estimated average number of hours per week: 34

Estimated minimum number of hours per week: 32

Estimated maximum number of hours per week: 40

Potential fluctuation in hours per week:

Some weeks are busier than others, so the schedules will change with business needs. Some weeks you may work 4 days per week,

sometimes you will work 6 days per week. Overtime is not guaranteed.

Average number of hours per week reached by last year's seasonal employees: 36

English Level required:

AdvancedAdvanced

Required to be 21+: No

Previous Experience required: No

Qualifications & Conditions

Lifting

Page 22: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

Lifting requirement: 50lbs/22kgs

Description:

Heavy lifting, standing and walking for long periods including bending and reaching. Operational hours are typically from

6:00am thru 10:00pm. Shifts will vary from morning to evening, and may go late into the night or start very early in the

morning.

Standing for entire shift

Handling cleaning chemicals

Other qualifications or conditions

Description:

The ability to lift, balance and carry beverage trays and large dining room food trays. Must be able to lift and carry up to 14kg.

Must be able to walk, bend, stretch and reach for long periods of time. Must be able to comfortably interact with guests, co-

workers and supervisors. Must have a calm and pleasant demeanor even when working under pressure. ++ In May and

especially September, you may have some 6 day work weeks. This varies by location and restaurant. ++

Job Training required: Yes

Length of job training:

1-2 weeks and ongoing as necessary

Hours per week during training period: 30

Different wage during training period: No

Start on specific day of the week: Yes

Wednesday

Friday

Training requirements:

You will start training for your job the day after you arrive into the park. All students will arrive into the park on either a Tuesday or a

Thursday.

Need to wear uniform: Yes

Uniform Policy:

Xanterra provides free uniforms for each position. They must be kept clean and presentable. Students must provide comfortable, black

shoes that cover your entire foot. The bottoms should be no-slip/slide soles. They are a requirement. If working in the Kitchen, Fast Food,

Cafeterias or Dining Rooms, they should be be vinyl or leather - no cloth material.

Cost of uniform: $0

Uniform laundry: Participant responsibility

Dress Code: Yes

Description:

Since this is a guest interaction position, employees are expected to follow our appearance standards. You cannot have colored hair such

as blue, purple, red, or any other non-natural color. Piercings and tattoos are dependent on location. Lips rings, nose rings, and piercings

that dangle are typically not allowed for safety purposes.

Page 23: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

CULTURAL OPPORTUNITIES

HOUSING AND TRANSPORTATION

Types of Cultural Opportunities:

Holiday Events, Company Parties, Karaoke Nights or Talent Shows, Movie or Game Nights, Trips to Nearby/Major Attractions, Will provide

information about Events, Local Resources, Attractions/Sites, Local Community, White Water Rafting, Horseback Riding, Hiking, Bonfires,

Wildlife Watching, Rodeos

Additional Details about Cultural Offerings:

Each village has a recreation office that organizes hikes, trips, and other activities. They also organize sports leagues and tournaments. Our

housing offices and International Coordinator plan trips specifically for J-1 employees so you can experience Yellowstone and American

culture in the west!

Local Cultural Offering:

In 2019, we took international students to the rodeo, to nearby towns in Montana and Wyoming, and to Grand Teton National Park!

We also went white water rafting, horseback riding, wildlife watching, and we learned how to make s'mores over a bonfire and how to line

dance with real cowboys.

Housing Provided: Yes. Employer Guarantees employer - owned or employer - arranged housing to all hired participants. Required to stay.

Employer-owned or employer-arranged housing description:

Dorms house 2 to 3 employees per room with a community bathroom down the hall. Quiet hours in all employee housing are from 10:00

p.m. thru 7:00 a.m. Please expect to share a room with other Yellowstone employees, you may not get to room with your friends. There is a

manager on site at each dormitory and security officers available 24 hours. Amenities include: laundry facilities, uniforms, utilities,

blankets, pillows and sheets. Please bring your own towel. The Meal Plan is not included in the cost of housing. Your housing & meal costs

are combined, and are based on HOURS WORKED, not per day. At 56+ hours you will pay the full amount for a 2 week pay period - about

$215.72. Less than 56 hours, you are prorated on housing & food costs. Charts & rates at www.yellowstonejobs.com - on the OnBoarding

page. ++ NOTE: There may be a slight increase in 2020 Food and Housing costs. We will know for sure by the end of November and inform

you! ++

Lease Agreement: Yes

Onsite Amenities:

WiFi: Yes

Description:

There is WiFi, but it is not in EVERY building and may not be in the dorm you live in. The internet connection is also very slow, we

live on 2.2 million acres & it is hard to cover all of that!

Phone Service: Yes

Description:

Phone signals are weak in the park. The best service is Verizon Wireless, but their SIM cards only work in Verizon phones. There

are also landline phones at each location you can use.

Kitchen facilities: No

Description:

All meals are eaten in the Employee Dining Room. Dorms do not have kitchen facilities.

Laundry facilities: Yes

Description:

Laundry is available in the dorms, but students must bring their own detergent.

Page 24: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

ARRIVAL INFORMATION

Occupancy Requirements for Provided Housing:

Provided Housing Cost:

Transportation to Worksite:

Minimum Occupancy Per Room: 2

Maximum Occupancy Per Room: 4

Suggested Occupancy Per Room: 2 - 4

Rooming Arrangement Description:

We will try to place your with your friends, but there are only so many beds available and when we have a lot of staff already, it is

harder to find an entirely open room.

Required to Pay for Provided Housing: Yes

Cost per Week: $107.86

Housing Cost Deducted from Paychecks: Yes

Utilities Costs: No

Housing Deposit: No

Walking Commute Time

Estimated commute time: Under 15 minutes

Description: Dormitory is within walking distance of work site.

Arrival Instructions:

Xanterra will pick you up from Bozeman, MT on a bus. Typically, the bus picks up on Tuesdays and Thursdays, but there is ONE Wednesday

pickup the last week of June as well. There is NO way to get to the park by public transportation, so if you miss your pick-up date, you will

need to book a hotel at your own expense, and wait until the next available pick up date. There is no exception to this!

Even if you offered to take a taxi to the park at your own expense which will cost hundreds of USD, you won't be allowed to check-in

because the employer ONLY does check-ins on Tuesday or Thursdays.

YOU CANNOT ENTER THE PARK OR CHECK IN BEFORE YOUR DS 2019 START DATE!

We will pick you up at a specific hotel location where you will fill out paperwork, load your luggage onto the bus, and go to the social

security office to apply for your social security card. You MUST be prepared to arrive in country the day before your start date, spend the

night at the hotel the employer tells you to sleep at, and be prepared for pick up the next day, your start date.

There is no public transportation from Bozeman to Yellowstone. You NEED to get a ride from the employer and this only happens on check-

in days.

We will take all employees to the Social Security office in a group before going into the park, and you must apply for your social security

card before going into Yellowstone. If you cannot get to the social security office on your own before your check-in date, DO NOT WORRY

WE WILL DRIVE YOU TO THE SOCIAL SECURITY OFFICE!

Suggested Arrival Airport:

Bozeman Yellowstone International Airport, BZN, Over 50 miles

Page 25: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

TRAINING AND ONBOARDING

Estimated cost of transportation to worksite from suggested airports: More than $200

If arriving after regular hours:

Suggested After-Hours Accommodation:

Holiday Inn Bozeman

5 East Baxter Lane

Bozeman , Montana 59715

https://www.ihg.com/holidayinn/hotels/us/en/bozeman/bznmt/hoteldetail

(406) 587-4561

$75 to $100

Pre-Arrival Onboarding: Yes

Before you interview with Xanterra Yellowstone, you will need to register in our online system, iCIMS. Please go to

www.yellowstonejobs.com and click the APPLY NOW button.

The instructions are attached to this profile. Please make sure you do this step before you interview! You can let your agent know if you

have any questions.

You will also need to complete the Xanterra online on-boarding before beginning work. These tasks will be emailed to you after you have

received your online job offer from us over email. Please complete them as soon as possible!

Social Security Number:

Require participants to apply for SSN before arrival at worksite: Yes

Details about how to apply for Social Security Number:

We will bring you to the social security office in order to apply for a social security card.

Nearest SSA Office: Bozeman , Montana , Over 50 miles

Other:

Wage Payment Schedule:

You will be paid with regular paychecks even before your social security number arrives. Your social security card will come to Xanterra

Human Resources, then we will send it to you at your village.

Meal Plan: Mandatory

Estimated Cost Per Day: $12

Meal Plan Description:

Housing & meal costs are based on the amount of hours you have worked, not per day. At 56+ hours worked over 2 weeks, you pay the full

amount - $215.72. Less than 56 hours, you pay less.

Provide Certificates/Performance Evaluations: Yes

Page 26: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

COMMUNITY AMENITIES

Hire in Groups: Yes

Maximum Group Size:

Grooming Requirements:

You are representing our business so we need you to look professional. Students must be neatly groomed, clean, and professional in

appearance. Must have normal colored hair (no pink, blue, green...). Must bath regularly and wear deodorant. No overbearing perfumes or

colognes. Clean hygiene is a must. Visible piercing and tattoo policies vary per lodge. Jewelry should be professional in style and size and

not excessive. Tattoos, when possible, should not be visible.

Second Job Availability: No, unlikely

Applicable Company Policies:

Wireless internet is very very slow and is not available in all employee areas (including some dorms). When you do have WiFi connection,

it will not be strong enough to download or stream videos. It is extremely basic internet.

There are no big cities nearby, so second jobs are not possible. There is no transportation around the park and to outlying cities.

There is a mandatory deduction for the park medical clinics. The cost is about $1 per day. All seasonal employees must pay this, even if

they have insurance. It allows for reduced rates at all park clinics.

Meal plan covers three meals/day - breakfast, lunch and dinner. You cannot take out any of these meals and pay less, you have to pay

for the entire meal plan.

You will be placed at one of these villages inside the park: Mammoth, Canyon, Lake, Grant or Old Faithful. We cannot guarantee that you

and your friends will be placed in the same village or that you will be able to chose which village you're going to live at. You will get

your village assignment on your start date when you check-in at Gardiner, MT.

This is hard work and you must be physically fit and ready to work hard. All jobs require heavy lifting and being on your feet during your

shift. You can request a specific job but might not get the job that you have requested.

Open 7 days a week, all season. Must be available to work nights, holidays and weekends!

Days off with friends are not guaranteed!! The schedule might change weekly and you must be prepared to work accordingly.

You are expected to show up for work on time and not miss shifts. If you are going to be late or need to call out of work, you need to speak

directly with your manager. A full list of expectations and policies will be provided once offered a position.

Walking Distance from Worksite:

Restaurants

Walking Distance from Housing:

Fitness Center

In Town, Requires Transportation:

Food Market, Shopping Mall, Post Office, Bank, Restaurants, Public Library

Unavailable:

Internet Cafe

Page 27: Summer Program Organization - OEG · Yellowstone National Park features over 1,100 miles of hiking trails, mountains, rivers and streams, wildlife, and geological features including

Student Review

จันทจ์ติรา ดอนไฟ (เน็ก) มหาวทิยาลัยเกษตรศาสตร ์บางเขน OEG Work and Travel USA 2018 at Xanterra Yellowstone National Park

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