A Survey On Job Satisfaction Level Of Employees of link locks

PRESENTED BY

NIGAR MOSARRAT11-MBA-55

UNDER THE SUPERVISION OF

MR.NASEEM AHMADHR HEAD

CONTENT

Introduction Company profileResearch objectiveResearch methodologyAnalysis & interpretationConclusionRecommendation Limitation

“a pleasurable emotional state resulting from the appraisal of one’s job, an affective reaction to one’s job, and an attitude towards one’s job .’’

JOB SATISFACTION

Affect theory

Value -percept theory

Dispositional theory

Herzberg’s two factor theory

Theories

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Herzberg’s two factor theory

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Your own sub headlineTemplatesMASLOW - HIERARCHY OF NEED

THEORY

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Your own sub headlineTemplatesWhy measure satisfaction ?

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ADVANTAGES

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Your own sub headlineTemplatesCompany name – link locks Pvt ltd. , Aligarh

Established-1970

Founder-zafar alam

Business – manufacturer, trading, distribution

Products- door handle set, door lock, furniture lock, shocker lock, pad lock, pull handles, rim lock, shutter security

Market- Asia America Europe

Annual sales –us $10 million – us $50 million

COMPANY PROFILE

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HIERARCHY

Chairman

Directors (7)

HR

HR head

HR manager

s

Production

Supervisor

Workers

finance

Sr.Accountant

Accounta

nt

Sr.clerkJr.Clerk (trainee)

marketing/

distribution

G.M.Mktg

State HeadsDistribution /sales

Administration

Office emplo

yee

UNIQUE FEATURESIN HOUSE FACILITY

Link Locks have a full fledged production shop capable of manufacturing each & every part of lock.Tool Room equipped with CNC

WIRE CUT, HMT lathes, HMT millings, surface grinders, cylindrical grinders and Shapers etc…A modern electroplating plant

for various decorative Plating/ finishing like Anthracites, black Nickel, silver and gold etc…Painting shop with liquid paint

and powder coating facilities.

Quality Control

Designing of Jigs & Fixtures

Productivity Improvement

Tool Designs

Selection of Plant & Machinery for appropriate technology

Development

Selection of Material for Tools, Dies & Blocks

Improvement of material finishing

R & D DEPARTMENT

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SWOT ANALYSIS

OPPORTUNITY expansion in indian marketInternational trade(African countries)

THREATChinese locks(cheaper)foreign locks (more demanded)Indian competitors(sainik,godrej)

SWOT

Type of research design: ExploratorySampling technique: Convenience SamplingType of data: primary data, secondary

dataType of questionnaire: structured, undisguisedResearch instrument used: questionnaire Sample size: 80Duration: 8 weeksGeographical extent: Aligarh.Scale: 5 point Likert scaleTool used: MS-EXCEL

Research methodology

degree of satisfaction employees have regarding employee pay, benefits, management etc.

issues that leads to communication gaps, lack of trust or turnover.

Find causes of dissatisfaction.

Find areas which needs improvement.

Determine satisfaction levels based on Variables- Age, income, education, experience, job-type

OBJECTIVE

HYGIENE FACTOR• PAY/COMPENSATION• SUPERVISOR• TEAM WORK• WORKING CONDITION• MGMT & POLICIES

Job Satisfaction Survey developed by Spector (1985)

MOTIVATOR FACTOR• RECOGNITION• CAREER GROWTH(training)• WORK ITSELF(loyalty, pride)

Analysis parameter

SATISFACTION LEVEL-AGE

AGE PARAMERTERS OF JOB SATISFACTION

 WORKING

CONDITION

PAY/

COMPENSATION

SUPERVISOR MGMT

POLICIES

TEAM

WORK

RECOGNITION CAREER

GROWTH

WORK

ITSELF

AVERAGE

20-30 3.00 2.67 3.50 3.80 4.00 2.00 3.20 3.83 3.25

31-40 4.50 3.33 4.75 3.40 4.50 3.00 3.67 4.50 3.96

41-50 5.00 3.67 4.50 3.00 5.00 4.00 4.20 4.33 4.21

>50 5 4.67 4.75 4.2 5 4 4.67 4.43 4.59

                4.00

Analysis & interpretation

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AGE AGE-SATISFACTION

20-30 3.25

31-40 3.96

41-50 4.21

>50 4.59

AGE-WISE SATISFACTION

SATISFACTION LEVEL-SALARY

SALARY PARAMERTERS OF JOB SATISFACTION AVERAGE

  WORKING

CONDITION

PAY/

COMPENSATION

SUPERVISOR MGMT

POLICIES

TEAM

WORK

RECOG CAREER

GROWTH

WORK

ITSELF

 

<10000 3.00 3.00 3.75 3.20 5.00 3.00 2.30 4.00 3.41

10001-

20000

5.00 3.00 3.00 3.83 4.00 4.00 3.00 3.20 3.63

20,001-

30,000

4.00 4.00 4.25 4.20 4.00 5.00 3.83 4.00 4.16

30,000

+

5.00 4.67 4.75 4.20 5.00 4.00 4.67 4.43 4.59

                  3.95

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SALARY SALARY

< 10,000 3.41

10,001-20,000

3.63

20,001-30,000

4.16

30,000 + 4.59

SALARY-WISE SATISFACTION

SATISFACTION LEVEL-EDUCATION

EDUCATION PARAMERTERS OF JOB SATISFACTION

  WORKING

CONDITION

PAY

COMPENSATION

SUPERVISOR MGMT

POLICIES

TEAM

WORK

RECOGNITION CAREER

GROWTH

WORK

ITSELF

AVERAG

E

UNDER-

GRAD

4.00 4.00 4.25 4.20 5.00 4.20 4.33 5.00 4.37

GRAD 5.00 3.67 4.50 4.00 5.00 4.00 3.83 4.33 4.29

POST-GRAD 4.50 3.25 3.75 3.20 4.50 4.00 2.67 3.83 3.71

PROFFESION

AL

4.50 3.40 4.25 2.80 4.33 3.83 3.33 4.50 3.87

  4.50 3.58 4.19 3.55 4.71 4.01 3.54 4.42 4.06

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EDUCATION EDU.

UNDER-GRAD

4.37

GRAD 4.29

POST-GRAD 3.71

PROFFESIONAL

3.87

TOTAL 4.06

EDUCATION-WISE SATISFACTION

SATISFACTION LEVEL-EXPERIENCE

EXPERIENCE PARAMERTERS OF JOB SATISFACTION AVERAGE

  WORKING

CONDITION

PAY

COMPENSATION

SUPERVISOR MGMT

POLICIES

TEAM

WORK

RECOGNITION CAREER

GROWTH

WORK

ITSELF

 

<1

YEAR

4.00 2.80 3.83 3.00 4.00 2.88 3.67 3.83 3.50

1-3

YEAR

4.25 4.00 3.75 3.20 4.50 3.83 2.67 3.83 3.75

4-7

YEAR

4.5 4.00 4.25 3.83 5 4 4.33 5 4.37

7 + 4.5 4.83 4.5 4.2 5 5 4.67 4.8 4.69

  4.31 3.91 4.08 3.56 4.63 3.93 3.83 4.37 4.08

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EXPERIENCE

EXPERIENCE

<1 YEAR 3.50

1-3 YEAR 3.75

4-7 YEAR 4.36

7 + 4.69

TOTAL 4.08

EXPERIENCE-WISE SATISFACTION

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TYPE OF EMPLOYEE

TYPE OF EMPLOYEE

EXECUTIVES

4.35

SUPERVISOR

4.20

OFFICE 4.20

WORKERS 4.27

4.00

JOB –WISE SATISFACTION

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PARAMERTERS OF JOB SATISFACTIONWORKING

CONDITIONPAY/

COMPENSATIONSUPERVISOR MGMT

POLICIESTEAM WORK

RECOGNITION CAREER GROWTH

WORK ITSELF

4.34 3.70 4.13 3.86 4.46 3.69 3.80 4.07

OVERALL SATISFACTION

SATISFACTION LEVEL

80

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EMPLOYEES SALARY COLLEAGUE MGMT WORKING CONDITION

CAREER GROWTH

% 25% 52.50% 50% 70% 7.50%TOTAL 20 42 40 56 6

•Why do you want to work in Link Locks ?

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EMPLOYEES SALARY POLITICS STRESSFUL JOB WORKING CONDITION

CAREER GROWTH

% 65% 60% 37.50% 10% 57.50%TOTAL 52 48 30 8 46

•Why would you leave Link Locks ?

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What are the things you would improve?

EMPLOYEES SALARY TRAINING STRESSFUL JOB WORKING CONDITION CAREER GROWTH

% 90% 32.50% 32.50% 42.50% 60%

TOTAL 72 26 26 34 48

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Your own sub head lineTemplatesPromotion and career development -an area of concern-reason for turnover.management should try to identify the loopholes.promotion at regular intervals.

Warm and friendly working culture,

employees are satisfied with their colleagues.More restrooms and cafeteria.

complain about the stressful workload.make sure that the work is evenly distributed. help from colleagues.

Conclusion & recommendation

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dissatisfied with the politics in the companyguilty must be punished.What level & why ?

general dissatisfaction regarding pay and benefits offered by link locks.proper allocation of the monetary resources like

overtime, bonus etc. based on the quality and quantity of work done by employeesmonthly rewards for best performing employee

No recognition & reward, communication gap.Open door policy & reward for unique ideas &

suggestions.Motivation

•Company not providing data or document .

•There is a possibility of response error in the data obtained as the responses may be biased due to unknown fear and also intention to provide a positive picture of the company.

•Not able to have access to areas like manufacturing department, R&D and other stations .

•The sample size is small as compared to the total numbers of employees especially workers.

•Some respondents may be unable to understand the question .

•It may be possible that all the parameters relevant to judge the job satisfaction were not present in the questionnaire.

Limitation

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Your own sub head lineTemplatesWhat I learned?

Learned about the Organization and it’s culture - Know the daily and monthly routine work .How to communicate with supervisor & colleagues.How to tackle any problem?

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THANK YOU