summer training project- male vs female impact of advertising
DESCRIPTION
Research Project- Male vs Female Impact of consumer behaviorIt took me 2 months to make this project while in MBA. Lot of Hard Work...TRANSCRIPT
Research Objectives
Problem Statement
Men and women have different tendencies of being affected by advertisements. This is why
companies do not know exactly which customer group, men or women are easier to influence
through marketing campaigns. Therefore, the advertising budget is not spent accordingly to
come up with a precise promotional campaign needed. If targeting men is easier, then the
marketing should be done accordingly and if affecting women is easier, then the marketing
campaign should be tailor made in order to reach that customer segment in a more effective
manner.
This shows that companies lack the awareness of whom to target through their promotional
campaigns. Sometimes, when `targeting and attracting one specific gender would be more
profitable, companies keep wasting their resources on marketing on a mass scale, which
results in an unnecessary burden on the already scarce resources.
Research Objectives
This research paper was basically intended towards identifying the general trend in the effect
that advertising has on the buying behavior of consumers. The consumers have been
specifically studied in accordance to their respective gender. An important factor under study
was that who is impacted more by any advertisement; whether it is males or females. Another
important factor studied was that customers belonging to which gender have a better brand
recall. This is because brand recall plays a very important role in the resulting purchase; if a
consumer can recall the brand, he/she will most probably buy it.
For this research, a few hypotheses have been enacted:
Hypotheses
I- Women have more spontaneous buying habits as compared to men.
II- Men and women perceive advertisements differently.
III- Brand recall leads to purchase.
IV- Women have better brand recall as compared to men.
V- Brand recall differs in different age brackets.
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The main form of this research was exploratory study and in the end, i worked on my research
topic to either prove or disapprove the proposed hypotheses.
Literature Review
Consumer buying behavior is an important area of research for marketers and business
developers. The importance of studying consumer buying behavior is imperative from the
fact that most product launch features, marketing strategies and positioning strategies are
made under the influence of consumer buying trends. These trends are further integrated with
regards to gender i.e. male consumer buying behavior vs. female consumer buying behavior.
In this regard the persuasiveness of a particular product is different for each gender.
Cobb and Hoyer (1986) found that women are more likely to plan their purchases than men
are. Block and Morwitz (1999) study about the use of shopping lists attribute this tendency to
three reasons. First, traditionally, females have been in charge of grocery shopping. Second,
because of such traditions, females tend to know more about stores and products. Third, also
due to their traditional role, females have a better idea about inventory levels when they go
shopping than males do (Goldman and Johansson, 1978; Urbany et al., 1996).
Thus, it is not surprising that Block and Morwitz (1999, pp. 361-2) found that the probability
that a purchased product was on a planned list was higher for females than for males.
Measuring advertising effectiveness differences offers the direct marketers the opportunity to
spend the advertising money in a more targeted mode. Studies concerning males vs. female’s
general advertising effectiveness levels indicate that gendered differences are apparent.
Importance/Benefit of study
This research is beneficial, firstly, for the advertising agencies, as it will become easier for
them to formulate the exact integrated marketing strategies for their customers so as to target
the respective audience of the organization. It will also help the organizations to optimally
distribute their marketing expenditure over different mediums of advertising, catering to their
target group. It will also provide a platform to the market researchers of the respective
organization to devise the marketing budget in accordance with a perfect balance between the
medium chosen and the audience targeted. This will support them in identifying their target
segment that they can influence and which can work in their favor. Hence getting the
maximum return on what they will invest for marketing their product/services.
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It will also guide the marketers to identify the factors that influence the audience more
effectively in any advertisement and so those can be worked on. Also it will be analyzed that
how men and women perceive advertisements differently and hence what are the factors that
lead to their purchase decision.
This study has helped in solving the dilemma as I become able to identify the factors of
advertisement that co-relate with each other or in any way affect the male and female buying
decision. How well the product or service is communicated, can be analyzed by the buying
trends of the consumers. It can be further broken down into different genders, as both the
genders perceive advertisements regarding the neutral products/services differently and hence
require different persuasive techniques.
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Research Methodology
Research Design
Considering the extensive nature of the topic under study it was obvious that i have to bind
my research to a controllable scale. For this purpose, my research was limited area of Delhi.
I have taken into account variables like age, gender, brand recall etc. in order to drive a relationship between advertising and consumer’s decision-making regarding purchase. Dependant and Independent variables were identified as per the data collected.
The age bracket that was being analyzed for this purpose was between 18-50 years of age that
is covering the young and adult age group. I selected this group because i believed that a
major chunk of our population of purchasers fell in this age bracket. This was further divided
into sub groups as per requirements.
Men and women perceive advertisements differently and hence both genders require different
persuasive techniques. I have taken neutral products/services for this analysis so as to provide
both the genders with same circumstances to come up with an objective comparison.
Sample survey & measurement scale types:
Gender: Male/Female
Age: (18-25)/(26-40)/(41-50)
City: Delhi
The following table shows the variables that are measured in specific hypotheses along with
their data types, respectively. It also tells about the corresponding types of measurement
scales used against the respective data types.
Hypotheses Variable Data Type Measurement Sample
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Measured Scales Question
Number
H-I Gender Nominal Multiple Choice
(single response)
1 and 2
H-II Affect of
advertisements
Ordinal Ranking (forced),
Multiple Choice
(single response)
3, 4, 5 and 6
H-III, IV, V Brand Recall Ordinal Multiple Choice
(single response),
Free response
7, 8, 9, 10 and
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Data Collection
Sample size taken is 150 females and males respondents.
The sampling method is random sampling.
Only the criterions for the selection are that respondents should fall in age bracket of 18-50
and should be from study concerned areas.
The data was collected through questionnaires, surveys, interviews.
The data collected was analyzed, interpreted thus lead to findings.
Data Analysis
As per the objective of our research that is to study the impact of advertisement on male vs.
female consumer buying behavior, i planned to carry out the preliminary research through the
surveys, interviews and discussions of random consumers.
The quantitative techniques (mean, mode) will then be employed once the data has been
collected which will give us an objective overview of the data. Once the data has been
analyzed, conclusions will be drawn based on the extensive study that would be completed.
The previously mentioned hypotheses will be analyzed by various techniques. As for
assumptions, we have assumed advertisement being the independent variable; dependent
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variables that we have identified up till now would be brand recall, gender, age and
educational level.
Limitations of research study
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The survey was limited to specific area & therefore cannot give a complete picture of
comparison.
The study is also limited by the number of individuals.
Time span was limited.
Results & Findings
H-1
Women have more spontaneous buying habits as compared to men
Following findings were made on the basis of our survey; the findings are represented
on the basis of males vs. females.
Females:
36% females in the age strata of 18-25 have responded YES to the question that they
make a shopping list and plan their shopping. Similarly, 56% of females in the strata
of 26-40 responded that they also plan their shopping and 48% of the females in the
age strata of 41-50 responded that plan their shopping. On the other hand 12% of the
females in age strata 18-25 responded YES to the question that they “stick to the
shopping list they have planned for”. In this regard, 6% of the females in the age
strata 26-40 were the ones that stuck to the planned shopping list and 24% of females
in age strata 40+ stuck to their shopping list.
Males:
10% males in the age strata of 18-25 have responded YES to the question that they
make a shopping list and plan their shopping. Similarly, 28% of males in the strata of
26-40 responded that they also plan their shopping and 58% of the females in the age
strata of 40-50 responded that plan their shopping. On the other hand 20% of the
males in age strata 18-25 responded YES to the question that they “stick to the
shopping list they have planned for”. In this regard, 36% of the males in the age strata
26-40 were the ones that stuck to the planned shopping list and 34% of males in age
strata 40+ stuck to their shopping list.
H-2
Men and women perceive advertisements differently
The questionnaire was designed to find the most effective medium of advertising that
influences males vs. females and theme of the advertisement as well as the perception
that whether advertisements portray a true picture of a particular add or not. Similarly,
the attractive attention of a particular add was also found with regards to respective
gender as well.
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Females:
64% of the females in the Strata of 18-25 rate TV as the highest medium of influence
through advertisement, where as 92% of females in the strata of 26-40 rated TV as the
highest medium of influence and similarly 76% of the females in the strata of 40+
have rated TV as the highest medium as well.
On the same note, 40% of the females in the strata of 18-25 rated humorous theme
followed by 28% rated that celebrity endorsed themes are most appreciated in
advertisements. Whereas 46% females in the strata of 26-40 rated emotional theme as
the most influential factor followed by 32% females in the strata of 40+ rated
humorous data as most influential.
When asked whether advertisements give a true picture of a product or service and to
what extent advertisements attract their attention. 52% of the females in the 18-25
strata rated that they are not sure whether the advertisement portrays a true picture of
a product or not. This is followed by 44% females of the same strata that feel that they
are to some extent attracted by the advertisement. Similarly none of the females in the
strata of 26-40 feels that advertisements give a true picture of the product or service
that is marketed. Followed by 35% females of this strata felt that they are somewhat
influenced/attracted by an advertisement that catches their attention. Whereas 22% of
the females in the strata of 40+ says that advertisements do portray a true picture of
the product or service being marketed. And 50% of the females of this stratum feel
that advertisements attract their attention a lot.
Males:
70% of the males in the Strata of 18-25 rate TV as the highest medium of influence
through advertisement, where as 52% of males in the strata of 26-40 rated TV as the
highest medium of influence and similarly 66% of the males in the strata of 40+ have
rated TV as the highest medium as well.
On the same note, 34% of the males in the strata of 18-25 rated humorous theme
followed by 24% rated that celebrity endorsed themes are most appreciated in
advertisements. Whereas 44% males in the strata of 26-40 rated informative theme as
the most influential factor followed by 66% males in the strata of 40+ rated celebrities
endorsed themes as most influential.
When asked whether advertisements give a true picture of a product or service and to
what extent advertisements attract their attention. 64% of the males in the 18-25 strata
rated that advertisements do not portray a true picture of a product. Similarly 52% of
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the males in the strata of 26-40 feel that advertisements don’t give a true picture of the
product or service that is marketed. Whereas 44% of the males in the strata of 40+
says that advertisements do not portray a true picture of the product or service being
marketed.
H-3(a)
Brand Recall leads to purchase:
In this regard our questionnaire was as such so that to find whether brand recall leads
to purchase or not. And we found that 58% of females in the strata of 18-25 against
58% of males in the same strata are sure that an advertisement had created an inert
feeling in them to try out a product thus leading to purchase behavior on the basis of
brand recall. Whereas 56% of the females in the strata of 26-40 against 36% of the
males in the same strata feel that an advertisement had created an inert feeling in them
to try out a product thus leading to purchase behavior on the basis of brand recall.
Similarly 52% of females in the strata of 40+feels that an advertisement had created
an inert feeling in them to try out a product thus leading to purchase behavior on the
basis of brand recall against 44% males in the same strata felt that advertisement had
not created an inert feeling in them to try out a product so that to lead to a purchase
behavior on the basis of brand recall.
H-3(b)
Brand Recall
In this regard our questionnaire was designed to ask both the genders whether their
purchase decision is based on brand recall or not and how often. And to test their
brand recall capacity with regards to gender we designed questions that specifically
targeted their brand recall capability.
Our findings thus are that 78% females in the strata of 26-40 rarely make their
purchase on the basis of brand recall and 60% of the males in the strata of 40+ rarely
make a purchase on the basis of brand recall. And 38% females and males of the same
strata of 18-25 often make a purchase on the basis of brand recall.
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Analysis
Hypothesis 1: Women have more spontaneous buying habits as compared to men.
The first two questions were meant to test this hypothesis. The respondents were asked
whether they make a list before going for shopping or not and that whether they stick to that
list or not. According to the response that we got, we came to know that around 34.6% males
did planned shopping while 40.6% of the females agreed that they made a shopping list. This
obviously shows females are more planned shoppers as compared to men. Males who did not
plan their shopping were 47.3% which is far higher than 30% females; this shows that males
are much more spontaneous than females when it comes to shopping.
In the second question, we observed that 40% men did not stick to what they had planned for
shopping while most of the females, i.e. 57.3% claimed that they did not stick to their
shopping lists. This means that even if these women had planned their shopping, they did not
end up following it and hence they can be proved to be more spontaneous buyers as
compared to men. Hence the first hypothesis can be safely taken as true.
H1: ACCEPTED
Hypothesis 2: Men and women perceive advertisements differently.
This hypothesis was tested from four different angles. Firstly we observed that which
advertising medium was more effective for each gender, then we saw that what kind of
advertisement themes were preferred by males and females, after that it was inquired whether
men and women believed that advertisements were true or not and lastly it was asked that to
what extent did advertisements attract their attention. These different angles gave us the
opportunity to see how advertisements were perceived differently by men and women.
The exposure of different advertising mediums is different among both the genders. This was
evident by the results in which we saw that although men and women both ranked TV as the
most effective while billboards as the second most effective medium, the percentage of
women ranking TV as the most important was much more than that of men (women: 74.6,
men: 62.0) and the percentage of men ranking billboards as the second most effective
medium was much more than that of women (women: 10.7, men: 20). Also we see that in
men’s rankings, newspaper turns out to be the third most effective medium while females
have ranked radio as the third most important. Side by side, men have ranked radio as the
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fourth most important and internet as the least important while females have ranked internet
as the fourth most important while newspaper as the least important.
These findings can be attributed to specific reasons as well. We see that women in our society
mostly stay at home while men have to go out for their jobs. This is why men have a higher
exposure rate to billboards as compared to women and women have a higher exposure rate to
TV as opposed to men. Staying mostly at home, women also tend to listen to radio more as
opposed to reading newspapers while men tend to read newspapers more as opposed to radio.
These are the reasons why men and women have different perceptions about different
mediums.
Coming to the second question, we see that women were seen to be most influenced by
humorous, emotional and celebrity endorsed advertising themes. Men on the other hand were
most affected by celebrity endorsed, informative and humorous advertising themes. When we
compare the percentages, we see that 40.7% men ranked celebrity endorsed advertising as the
most effective while only 27.3% women ranked it as the most important. We also see that
14.7% men ranked adventurous advertising as most effective while only 8% women agreed
on that. These differences are clearly attributable to the gender differences.
Men are more affected by celebrity endorsed advertising as for them, a beautiful model
marketing a product would obviously be more attractive than anything else; we can conclude
that to be men’s nature. Also men are more interested in the facts and figures about
everything and so obviously informative advertising is preferred. Women are more emotional
as opposed to men and so for them, emotional advertisements are more effective. They are
often more affected by the emotional themes and so they aren’t really bothered about the
information being delivered in the ad and that is why that theme has not been ranked very
high. Also they are not rough and tough and adventurous like men and so they have ranked
the adventurous adverting theme the lowest. So by this we can see that men and women may
slightly have similar advertisement choices but the percentages, which prefer different
advertisements, are quite different.
In question number five; respondents were specifically asked what they thought about
advertisements giving a true picture of the products being marketed. As expected, a very
small percentage of men and women agreed that advertisements were true. The number of
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males and females choosing that option were roughly the same. As for people who did not
believe that advertisements were true, there was a huge difference in the number of men and
women, which believed so. Around 51.3% males confidently said that advertisements do no
portray the products very truly and around 38% women believed the same. This shows the
differing perceptions very clearly. Around 36.6% women chose the option ‘maybe’ because
they were not really sure about advertisements’ authenticity. Compared to that, only 34%
males chose this option.
In the last question for this hypothesis, people were asked that to what extent did
advertisements attracted their attention. Around 35.3% women chose the ‘a lot’ option
whereas only 18.6% men chose this option. There was also an option of ‘somewhat’ for
people who were not very confident about whether advertisements did or did not attract their
attention. Around 58.3% males resided to this option whereas approximately 53.3% females
ticked it too. The percentage of males who confidently believed that advertisements did not
attract their attention at all was clearly more than that of women at about 11.2% as opposed to
just 2%. These percentage differences between men and women clearly depict the differing
perceptions that they have about advertisements. It can also be related to the previous two
questions. We saw that nearly 51.3% men believed that advertisements did not give a true
picture of the products being marketed. Still around 58.3% said that advertisements
somewhat attracted their attention. This shows that men may not believe that advertisements
are true, still they attract their attention due to possible reasons like men ranking the celebrity
endorsed advertisements very high.
H2: ACCEPTED
Hypothesis 3: Brand recall leads to purchase.
Here two questions were posed to test this hypothesis. In the first one, respondents were
asked whether an advertisement ever created an inert feeling in them to try out a product.
Around 40.6 men said yes to this question while a visibly greater percentage of women
(49.3%) said yes to this question. Therefore it can also be induced that it is easier to attract
women’s attention through advertising than men. In men, the percentage, which said a clear
“No”, was around 24.6% while women who said that an advertisement never created a
feeling in them was only approximately 7.3% as opposed to that.
Why men are at a higher percentage here and at a lower percentage in the “Yes” option is
because the emotional quotient is lower in men and that it why they are not easily convinced
by advertisements as compared to women.
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In the second question for this hypothesis, the respondents were asked how often their
purchase decision was based on brand recall. Most of the respondents in both males and
females chose the “Rarely” option. Second in line was the “often” option. This shows an
interesting fact; people may like different sorts of advertising themes, they may say that an
advertisement did create an inert feeling to try out a product, but when it comes to actually
purchasing the products, their buying decision is rarely based on brand recall. This means that
the inert feeling created by advertisements was not strong enough to make people actually
buy the product. Just getting a feeling is different than getting an intention to buy the product.
This means that the hypothesis that brand recall leads to a purchase would not be very
authentic as the results show that people may remember a product due to its advertisements
but it’s not necessary that they would buy it too when they remember it.
H3: REJECTED
Hypothesis 4: Women have a better brad recall then men.
The last three questions of the questionnaire were meant to test this hypothesis. Respondents
were asked to list out brands that they recalled from some specific colors, tag lines and
celebrities. The results were pretty straight forward here.
In the first question, which was regarding brands recalled from five specific colors, it was
seen that the percentage of women who scored the maximum marks, i.e. got all their answers
correct, was double than that of men. On average, men scored far less than women in terms of
remembering brands from different colors.
In the next question, in which respondents were supposed to recall brands from different tag
lines, once again females were the maximum scorers. Around 70% women scored seven or
above out of a total of ten while men who scored seven or above were only around 40%. This
clearly shows the huge difference in terms of better brand recall.
For the last question too, the total score was ten and respondents had to list the brands that
they remembered from different celebrities. Once again, around 69% of the women were
seven and above scorers which was more than double than the males which stood at
approximately 30%.
We see that when women were inquired about the most effective marketing medium and
advertising theme in their opinion, they had chosen TV and an emotional advertising theme.
This shows that women usually spend more time at home watching TV as the working
woman concept has not evolved in our society very deeply till now and also they are more
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emotionally attracted to the ads as opposed to men. This is why women tend to remember
what they see more as compared to men.
H4: ACCEPTED
Hypothesis 5: Brand recall differs in different age brackets
In the results obtained from brand recall questions, it was seen that younger consumers in
both the genders had a better brand recall than the other two strata of both males and females.
This is because the memory recall is better in younger age and the younger generation today
is more in touch with media than the older generations. Another reason for this is that
companies tend to target the younger age bracket through advertising campaigns as the
younger consumers can influence the buying behavior of their parents and grandparents too.
So as this younger age bracket is specifically targeted, the promotional campaigns are bound
to affect them more than the older generations and this is also a reason why younger
consumers have a better brand recall.
H5: ACCEPTED
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Statistical Tool for Analysis
Count is the Major tool in use for analysis. Mean, median and mode are other statistical tools
that are being used. For question number 9, 10 and 11 mean is used because of the fact that
all the respondents have provided a score as a response to the three questions and therefore it
is easier to calculate the mean of both the genders (150 females: 150 Males) so that the
average figures of the two major strata can be statistically analyzed.
Question 1 & 2
Table 1 shows that females (Yes=61) are more prone to making a shopping list and where as
males are less prone to doing so as only 52 males have opted for “yes”. On the other hand 71
males out of the entire strata of 150 opted for “No” implying that males generally do not
make shopping lists.
Table 1 - Count Q1 Table 2 - Count Q2
Table 2 shows that 86 females out of the 150 strata size do not stick to what they have
planned for shopping and there are 50 males who admit that they stick to what they have
planned for; this means that males have a less spontaneous shopping behavior than women
even though the mode for both the genders was the same.
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Q1 Female
Count - Yes 61
Count - No 45
Count - Sometimes 44
Q1 Male
Count - Yes 52
Count - No 71
Count - Sometimes 27
Q2 Female
Count - Yes 23
Count - No 86
Count - Sometimes 41
Q2 Male
Count - Yes 50
Count - No 60
Count - Sometimes 39
Question 3 & 4
Question 3 & 4 were included in the questionnaire to analyze hypothesis (II); question 3 had
five responses namely TV, billboard, newspaper, internet and radio and the ranks given to
them in the data sheet were 1,2,3,4,5 respectively with 5 being the highest and 1 the lowest.
According to table 3, in the female strata of the sample size the most recurring value for TV,
billboard, newspaper, internet and radio was 5,4,3,2,1 respectively which indicates that TV
ranked 5th by majority of the female elements of the sample size.
Table 3- Count Q3 Female
TV Billboard Newspaper
Rank 5 Count 112 Rank 5 Count 16 Rank 5 Count 3
Rank 4 Count 16 Rank 4 Count 80 Rank 4 Count 30
Rank 3 Count 4 Rank 3 Count 30 Rank 3 Count 65
Rank 2 Count 7 Rank 2 Count 15 Rank 2 Count 29
Rank 1 Count 11 Rank 1 Count 9 Rank 1 Count 23
Internet Radio
Rank 5 Count 3 Rank 5 Count 7
Rank 4 Count 10 Rank 4 Count 12
Rank 3 Count 25 Rank 3 Count 24
Rank 2 Count 60 Rank 2 Count 57
Rank 1 Count 48 Rank 1 Count 50
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Table 4 - Count Q3 (Male)
TV Billboard Newspaper
Rank 5 Count 93 Rank 5 Count 27 Rank 5 Count 16
Rank 4 Count 30 Rank 4 Count 52 Rank 4 Count 40
Rank 3 Count 9 Rank 3 Count 82 Rank 3 Count 64Rank 2 Count 8 Rank 2 Count 19 Rank 2 Count 25
Rank 1 Count 10 Rank 1 Count 11 Rank 1 Count 5
Internet Radio
Rank 5 Count 7 Rank 5 Count 7
Rank 4 Count 16 Rank 4 Count 12
Rank 3 Count 19 Rank 3 Count 17
Rank 2 Count 55 Rank 2 Count 43
Rank 1 Count 53 Rank 1 Count 71
Question 5 & 6
These two questions were used to analyze hypothesis II which states that men and women
perceive advertisements differently. Question number five measured the respondents belief
on the statement that “if advertisements give a true picture of the products/services being
marketed”. For question 5 the three responses were Yes, No and May be.
Table 5 - Count Q5 (Female) Table 6 - Count Q5 (Male)
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The count values presented in the tables above make it very clear that a greater percentage of
men have chosen the response “No” (Male: 77, Female: 57) and an even lesser number of
males have responded “Yes” (Male: 38, Female: 22); therefore it holds true that men and
women do perceive advertisements differently as the number of individuals opting for
“sometimes” as a response were more or less equal for both the genders.
Question 6 determined the extent to which advertisement attracted both the gender; the
responses were extremely, a lot, somewhat, no and never. Majority of the respondents from
both the genders opted for the third response which as undoubtedly “somewhat”. It clearly
indicates the fact that advertisement does attract the attention of both the genders but to a
little extent.
Table 7 - Q6 (Female) Table 8 - Q6 (Male)
According to table 7 and 8 the number of females who opted for the response “A lot” was
greater (53) than that of males (28) which indicates that for the entire sample size, that they
are somewhat more attracted to advertisements than men. Therefore it is not possible or
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Q5
Count - Yes 38
Count - No 57
Count - Sometimes 55
Q5
Count - Yes 22
Count - No 77
Count - Sometimes 51
Q6
Count – Extremely 12
Count – A lot 53
Count – Somewhat 80
Count – No 3
Count – Not at all 2
Q6
Count – Extremely 16
Count – A lot 28
Count – Somewhat 87
Count – No 17
Count – Not at all 5
feasible to completely accept or reject the hypothesis (II) and it can be stated that men and
women perceive advertisements differently to some extent.
Question 7
This particular question analyzes if brand recall creates a feeling inert enough to lead to
purchase; the three response for this question were yes, no and sometimes.
The values in the tables show that the most recurring response for this question by both the
genders was “Yes”, therefore, it can be said for the entire sample size that advertisements do
create an inert feeling to try out a product although this does not imply that this particular
feeling is strong enough to lead to purchase as it is very difficult to measure the intensity of
the feeling.
Table 9 - Count Q7 (Female) Table 10 - Count Q7 (Male)
But if we critically analyze the independent count figures for both genders than it can be
stated that the count for the response “No” was greater by 26 counts which means that
although the most recurring response was ‘Yes’ but a greater number of males responded that
advertisements were not effective enough to create an inert feeling to purchase a product.
Additionally the count of females for the response “Yes” was also greater than that of the
males and so it can be deduced that females are more prone to being affected by the
advertisements than men.
Question 8
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Q7
Count - Yes 74
Count - No 11
Count - Sometimes 65
Q7
Count - Yes 61
Count - No 37
Count - Sometimes 53
This question basically analyzes the fact that how often the purchase decision of a buyer is
based on advertisement recall; the provided responses were mostly, often, rarely and never
and the scores given were 1, 2, 3 and 4 respectively. The descriptive statistics of the
independent scores of both the genders have been mentioned below:
Table 21 - Male Descriptive statistics (Q8) Table 13 – Female Descriptive Statistics (Q8)
The most recurring value (Mode) is 3 for both the genders and this was the score given to the
response “Rarely” among the total four responses; this actually means that the majority of
the respondents out of the total 300 sample size rarely based their purchase decision on their
brand recall. Additionally the mean value of Q8 for the female respondents was 2.6 whereas
that of the male strata was 2.7 approximately, therefore it can safely be said that both the
values are roughly equal for both the major strata’s and hence brand recall rarely leads to
purchase.
Question 9, 10, 11
Female descriptive statistics:-
Q 9 (5/5) Q 10 (10/10) Q 11 (10/10)
Mean 4.28 Mean 7.05333
3
Mean 7.60666
7
20
Q8
Mean 2.746667
Median 3
Mode 3
Q8
Mean 2.58
Median 3
Mode 3
Male descriptive statistics:-
Q 9 (5/5) Q 10 (10/10) Q 11 (10/10)
Mean 3.26174
5
Mean 5.25503
4
Mean 5.11409
4
Brand recall capacity has been measured directly in question number 9, 10 and 11 where the
respondents were asked questions and provided with blank spaces to note down the answer;
the respondents have been given scores out of 5, 10 and 10 respectively. The individual score
of all the respondents (all the age brackets of both the genders) were calculated for the three
questions individually and then their means have been combined to calculate a final average
score of the entire male and female strata of the sample size.
According to the descriptive statistics the:
Mean of Q9, Q10, Q11 (Female) = 6.49333 where as the,
Mean of Q9, Q10, Q11 (Male) = 4.54362433
Both the means clearly indicate that females have a better brand recall, as on average every
female score 6.5 out of 10 in the last three questions; whereas all the males had an average
score of 4.5 out of 10 as the mean for the same set of questions. If the percentage is
calculated then it can be safely said that the brand recall of women is better by 20% than
men. This figure can be marked valuable for marketers as they can increase the marketing
expenditure targeted at females by the same percentage so that their campaigns can be more
efficient.
21
Conclusions
Based on all the findings and analysis, we have come to the following conclusions:
Women are easier to target and affect through marketing due to their higher emotional
quotient and TV exposure. It is also more beneficial to target women as their brand
recall was also proved to be better so this obviously means that they are more prone to
spread the product’s awareness through word of mouth. Due to these reasons,
companies should spend a greater proportion of their marketing budget on targeting
women through adverting campaigns based on emotional, humorous and celebrity
endorsed themes.
TV and billboards are the most effective mediums for marketing to consumers
belonging to both the genders.
It is not necessary that brand recall leads to purchase but still promotion is important
and effective in terms of creating awareness and recall potential in the consumers.
Women have a more spontaneous buying behavior as compared to men so point-of-
sale advertising can be a point of focus for the companies.
Men and women perceive advertisements differently so different advertising themes
are important to target both these genders more effectively.
22
Bibliography
Research Methodology – Methods and Techniques (C.R Kothari)
Hogg. M & G. Jade, 2003, Gender identity and the consumption of advertizing, Qualitative Market Research: An International Journal, volume 6 issue 3, p 160 174
Female buying power - http://realtytimes.com/rtpages/20070111_buyingpower.htm
Consumer behavior – http://mpra.ub.uni-muenchen.de/11908/1/MPRA_paper_11908.pdf
Ndubisi.N, 2006, Effect of gender on customer loyalty: a relationship marketing approach, Marketing Intelligence & Planning, volume 24 issues 1, p 48-61
Stern’s, 1988, Media Use and Gender Differences: volume 6 issue 2, p 20-30
23
HYPOTHESIZES WISE CHARTS (ANALYSIS)
Hypothesis-I Women have more spontaneous buying habits as compared to men.
Q1) Do you plan your shopping: do you make a shopping list?
Yes No Sometimes0
5
10
15
20
25
30
35
40
45
5040.6
3029.3
34.6
47.3
18 FemalesMales
Data: Count Table 1
Q2) Do you stick to what you have planned for shopping?
Yes No Sometimes0
10
20
30
40
50
60
15.3
57.3
27.3
33.33
40
26 FemalesMales
Data: Count Table 2
24
Hypothesis-II Men and women perceive advertisements differently.
Q3) which advertising medium do you think is most effective? (Rate, 5 being the highest, 1 the lowest)
TV Billboard Newspaper Internet Radio0
10
20
30
40
50
60
70
8074.33
10.67
2 3.336.67
62.67
18.67
12 5.3 7.3
FemalesMales
Qno:3
Data: Strata Wise Charts
5 4 3 2 10
10
20
30
40
50
60
70
TVBillboardNewspaperInternetRadio
Qno:3 Males
Data: Count Tables 3, 4
25
5 4 3 2 10
10
20
30
40
50
60
70
80
TVBillboardNewspaperInternetRadio
Qno:3 Females
Q4) how would you rate the following advertisement theme? (5 being the highest, 1 the lowest)
Humorous Informative Adventurous Emotional Celebrity Endorsed
05
1015202530354045
27.33
128
27.33 27.33
17.3320.67
14.6710.67
40.67
FemalesMales
Qno:4
Data: Strata Wise Charts
5 4 3 2 10
5
10
15
20
25
30
35
40
45
Humorous
Informative
Adventurous
Emotional
Celebrity Endorsed
Qno:4 Males
Data: Count Tables 3,4
26
5 4 3 2 10
5
10
15
20
25
30
35
Humorous Informative
Adventurous Emotional
Celebrity Endorsed
Qno:4 Females
Q5) Do you think that advertisements give a true picture of products/services being marketed?
Yes No May be0
10
20
30
40
50
60
25.3
38 36.6
14.6
51.3
34
FemalesMales
Data: Count Tables 5, 6
Q6) to what extent do you think that advertising attracts your attention?
Extremely A Lot Somewhat No Not at all0
10
20
30
40
50
60
8
35.3
53.3
2 1.3
10.6
18.6
58
11.3
3.3
FemalesMales
Data: Count Tables 7,8
27
Hypothesis-III Brand recall leads to purchase.
Q7) did an advertisement ever create an inert feeling to try out a product?
Yes No Sometimes0
5
10
15
20
25
30
35
40
45
50
49.3
7.3
43.340.6
24.6
35.3
FemalesMales
Data: Count Tables 9,10
Q8) How often is your purchase decision based on an advertisement recall?
Mostly Often Rarely Never0
10
20
30
40
50
60
7.33
26.67
51.33
14.67
6
30
58
6
MalesFemales
Qno:8
Descriptive Stats: Tables 11, 12
28
18-25 26-4041-50
18-25 26-40 41-50
18-25 26-4041-50
18-25 26-40 41-50
STRATA WISE CHARTS (FINDINGS)
1 2 30
10
20
30
40
50
60
36
56
48
2226
32
42
18 20
Qno:1 Females
Yes
No
Maybe
1 2 30
10
20
30
40
50
60
70
80
10
28
58
78
56
18
12
16 24
YesNo Maybe
Qno:1 Males
1 2 30
10
20
30
40
50
60
70
126
24
6458
50
24
36
26
Qno:2 Females
Yes
No
Maybe
1 2 30
10
20
30
40
50
60
20
3634
52
44
34
28
20
34
YesNoMaybe
Qno:2 Males
29
5 4 3 2 10
10
20
30
40
50
60
70
TVBillboardNewspaperInternetRadio
Qno:3 Females(18-25)
5 4 3 2 10
10
20
30
40
50
60
70
80
90
100
TVBillboardNewspaperInternetRadio
Qno:3 Females(26-40)
5 4 3 2 10
10
20
30
40
50
60
70
80
TVBillboardNewspaperInternetRadio
Qno:3 Females(41-50)
30
Rank Scores
5 4 3 2 10
10
20
30
40
50
60
70
TVBillboardNewspaperInternetRadio
Qno:3 Males(18-25)
5 4 3 2 10
10
20
30
40
50
60
TVBillboardNewspaperInternetRadio
Qno:3 Males(26-40)
5 4 3 2 10
10
20
30
40
50
60
70
TVBillboardNewspaperInternetRadio
Qno:3 Males(41-50)
31
Rank Scores
Rank Scores
Rank Scores
5 4 3 2 10
5
10
15
20
25
30
35
40
HumorousInformativeAdventurousEmotional Celebrity Endorsed
Qno:4 Females(18-25)
5 4 3 2 10
10
20
30
40
50
60
HumorousInformativeAdventurousEmotional Celebrity Endorsed
Qno:4 Females(26-40)
5 4 3 2 10
5
10
15
20
25
30
35
40
HumorousInformativeAdventurousEmotional Celebrity Endorsed
Qno:4 Females(41-50)
32
5 4 3 2 10
5
10
15
20
25
30
35
HumorousInformativeAdventurousEmotional Celebrity Endorsed
Qno:4 Males(18-25)
5 4 3 2 10
5
10
15
20
25
30
35
40
45
HumorousInformativeAdventurousEmotional Celebrity Endorsed
Qno:4 Males(26-40)
5 4 3 2 10
10
20
30
40
50
60
70
HumorousInformativeAdventurousEmotional Celebrity Endorsed
Qno:4 Males(41-50)
33
STRATA WISE TABLES (FINDINGS) Q5 to Q9
18-25 26-40 41-50
Q5. Female 20 28 52 0 50 50 22 44 34
Q5. Male 4 64 32 32 52 16 14 62 24
18-25 26-40 41-50
Q6. Female 16 36 44 4 0 0 20 70 0 10 12 50 32 4 2
Q6. Male 8 32 64 6 0 12 28 56 4 0 4 12 64 18 2
18-25 26-40 41-50
Q7. Female 58 14 28 56 6 38 52 12 36
Q7. Male 58 14 28 36 18 46 18 44 38
18-25 26-40 41-50
Q8. Female 8 38 44 10 4 12 78 6 6 40 52 2
Q8. Male 8 38 44 10 12 28 50 10 2 14 60 24
34
Questionnaire
Hello Sir/Madam,We are here to conduct a research to measure the effect of advertising on male/female consumer buying behavior. The purpose of this study is to know, understand, and evaluate the gender based consumer behavior.We would appreciate if you could spend about 5 Min. and communicate your feelings, expression, & comments through this Questionnaire. Please give your honest opinion and be understood that this information collected will be purely confidential and not to be shared with any other entity or research purpose.
Q1) Do you plan your shopping: do you make a shopping list?
1) Yes 2) No 3) Sometimes
Q2) Do you stick to what you have planned for shopping?
1) Yes 2) No 3) Sometimes
Q3) which advertising medium do you think is most effective? (Rate, 5 being the highest, 1 the
lowest)
TV ________ Billboard ________News paper ________Internet ________Radio ________
Q4) how would you rate the following advertisement theme? (5 being the highest, 1 the lowest)
Humorous ________ Informative ________ Adventurous ________Emotional ________Celebrity endorsed ________
Q5) Do you think that advertisements give a true picture of products/services being
marketed?
Yes 2) No 3) May be
35
Q6) to what extent do you think that advertising attracts your attention?
Extremely 2) A lot 3) Somewhat 4) No 5) Not at all
Q7) did an advertisement ever create an inert feeling to try out a product?
Yes 2) No 3) Sometimes
Q8) How often is your purchase decision based on an advertisement recall?
Mostly 2) Often 3) Rarely 4) Never
Q9) which brand comes to your mind from the following colors? (List as many as you remember)
o Yellow ___________________________________________
o Blue ___________________________________________
o Red ___________________________________________
o Orange ___________________________________________
o Green ___________________________________________
Q10) Fill in the following blanks:
Brands/Company Tag Lines
o _____________________ Is se sasta aur Achcha kahee nahee
o _____________________ Ye jhatke hai zara hatke
o _____________________ Sense and simplicity
o _____________________ The World's Local Bank
o _____________________ Its all about money honey
o _____________________ Tedha hai par mera hai
o _____________________ When style matters more
o _____________________ Do the Dew
o _____________________ The complete Man
o _____________________ The Power of Knowledge
36
Q11) which advertisement comes to your mind when you think of the following celebrities.
(List as many as you remember)
o Aishwarya Rai ________________________________
o Hrithik Roshan ________________________________
o Yuvraj Singh ________________________________
o Aamir Khan ________________________________
o Sharukh Khan ________________________________
o Sanya Mirza ________________________________
o Rani Mukharjee ________________________________
o Juhi Chawla ________________________________
o MS Dhoni ________________________________
o Amitabh Bacchan ________________________________
Thank You For giving response to this Questionnaire and being part of this survey.
Personal Details:
Name Mr. /Mrs.:
Age:
37