summus industries and staples business review october 10, 2011 summus industries staples advantage...
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![Page 1: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/1.jpg)
Summus Industries and Staples Business ReviewOctober 10, 2011
Summus Industries Staples AdvantageRodney Craig, CEO Mike Carter District Sales Manager Fabiola Garza, Director of Marketing Marcello Cortez, Account Manager
![Page 2: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/2.jpg)
Spend
Business Review Agenda*Reporting Period, UTPA Fiscal Year
Spend•Annual Spend•Spend by Month
RecyclingProduct UsageNumber of Orders ReturnsService LevelAverage Order SizesNJPAWhat’s New
Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers NJPA
![Page 3: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/3.jpg)
Spend
Annual Spend*Reporting Period, UTPA Fiscal Year
Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers NJPA
![Page 4: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/4.jpg)
Spend Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers NJPA
Spend by Month*Reporting Period, UTPA Fiscal Year
![Page 5: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/5.jpg)
Spend
Recycling*Reporting Period, UTPA Fiscal Year
Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers
Recycling 2010- 11Sales
2010-11Percentage
2009-10Sales
2009-10Percentage
Broken out from sales $89,657 11% $87,022 12%
NJPA
![Page 6: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/6.jpg)
Spend
Number of Orders*Reporting Period, UTPA Fiscal Year
Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers
2010-11 2009-10
Contract Items
79.59% 77.36%
Miscellaneous 15.93% 18.61%
No. of Orders 1,810 1,949
SummusLink 98% 99%
NJPA
![Page 7: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/7.jpg)
Spend
Returns*Reporting Period, UTPA Fiscal Year
Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers
Return Reason 2010-11 2009-10
Warehouse Error 8 33
Customer Error 371 428
Damaged 14 12
Mfg Defect 8 13
Duplicate 2 5
% Return vs Sales
1.70% 2%
NJPA
![Page 8: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/8.jpg)
Spend
Service Level*Reporting Period, UTPA Fiscal Year
Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers
2010-11 2009-10Fill Rate for Contract Items % 100% 100%
Fill Rate for Non Contract Items % 100% 99%
Delivery for Contracts Items within 24 hours 98% 98%
Delivery for Non Stock Items within 24 hours
94% 96%
NJPA
![Page 9: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/9.jpg)
Spend
Average Order Size*Reporting Period, UTPA Fiscal Year
Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers
Order Size 2010-11Sales
2010-11Orders
2009-10Sales
2009-10Orders
Orders<$50 $347 15 $463 13
$50.01-$100 $23,244 322 $27,087 382
$100.01-$200 $60,505 414 $67,147 451
$200.01-$500 $178,147 557 $222,862 695
$500.01-$1,000 $224,254 315 $177,914 258
Orders>$1,000 $344,257 187 $290,013 164
Total $830,757 1,810 $785,488 1,963
Avg Order Size Orders Under $50
2010-11 $458.98 15
2009-10 $400.15 13
NJPA
![Page 10: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/10.jpg)
Spend
NJPA*Reporting Period, UTPA Fiscal Year
Returns Service LevelRecycling Product Usage
What’s NewNo. of Numbers
NJPA Rebate Structure
$750,000 - + 5%
$500,000 - $749,999 4%
$300,000 - $499,999 3%
$150,000 - $299,999 2%
$ 75,000 - $149,999 1%
$ 0 - $74,999 0
Customer Rebates
2011 2010 2009 2008 2007
Rebate %
5% 5% 5% 5% 4%
Rebate $37,508.07 $39,287.84 $39,30.78 $38,091.58 $27.611.64
Average Order Size NJPA
![Page 11: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/11.jpg)
Spend
What’s New
Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers
Summus Industries customers can now view business reviews online through SummusIndustries.com. You can conveniently access your review through a secure web portal.
NJPA
![Page 12: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/12.jpg)
Spend
What’s New
Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers NJPA
![Page 13: Summus Industries and Staples Business Review October 10, 2011 Summus Industries Staples Advantage Rodney Craig, CEO Mike Carter District Sales Manager](https://reader035.vdocuments.net/reader035/viewer/2022062800/56649e025503460f94aec3a3/html5/thumbnails/13.jpg)
Spend
What’s New
Returns Service LevelRecycling Average Order Size
Product Usage
What’s NewNo. of Numbers
• New wave of tablets contain applications that will change the way you do business.
• Additional models available this Summer and Fall
• Online Tablet Research Center–Research the benefits of tablets–Compare models and shop–View accessories and more
www.StaplesAdvantage.com/tablets
NJPA
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Thank you for your partnership