sunday evening: 15 september 2013 monday · pdf filesunday evening: 15 september 2013 ......

SUNDAY EVENING: 15 SEPTEMBER 2013 Registration and welcome cocktail at Willows Garden Hotel

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Mrs Mariza Richards

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for

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0 Welcome cocktail sponsored by Oxford University Press Southern Africa

MONDAY MORNING: 16 SEPTEMBER 2013

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Registration Foyer of the JCC building, Hoffman Street, North-West University, Potchefstroom

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PLENARY SESSION: JCC building G42 Official word of welcome: Prof Susan Visser (Dean: Faculty of Economic and Management Sciences)

Annual General Meeting: Southern African Institute for Management Scientists: Prof Elmarie Venter (Chairperson: SAIMS Board) SAIMS CONFERENCE 2014: Prof C Niewenhuizen

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0 GUEST SPEAKER: JCC building G42 Dr Johan Van Zyl, President and CEO

Toyota South Africa

SESSION 1 Entrepreneurial

Resilience Room: G41

SESSION 2 Marketing Management

Resilience Room G42

SESSION 3 Human Resource

Management Resilience Room: G40

SESSION 4 Tourism Management


SESSION 5 Financial/ Economic




SESSION CHAIR

A Henrico (NWU) C Boshoff (US) F Rangongo (CPUT) P van der Merwe (NWU) J Kroon (NWU) C Botha (NWU)

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:25

Selected relational-based factors influencing the satisfaction and

commitment levels of non-family employees in family businesses

E Venter & S Farrington CP109 NMMU

Some theoretical perspectives of co-creation and co-production of

value by customers NS Terblanche

CP 83 US

Demands, exhaustion and absenteeism: comparing

management, professionals and administrative occupations

L de Beer & J Pienaar CP 5 NWU

Managing the relationship between mining and ecotourism

destinations with specific reference to a world heritage site in the Limpopo Province of SA

A de Klerk & E Heath WIP 20 Limpopo, UP

A review of the dividend payments of South African listed

companies (1977-2011) S Viviers & C Muller

CP 3 US

The impact of leadership and organisational structure on perceived organisational

effectiveness: a case study A Messaris & M Maritz

WIP 40 RHODES

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The impact of entrepreneurial orientation on the perceived implementation of return on

investment in corporate training divisions of selected South African

Banks MD Botha & SP van der Merwe

CP 8 NWU

Investigating demographic and patronage differences with regard to the spreading of online word-

of-mouth of cell phones N Cunningham, M Bogaards &

CF De Meyer CP 35 UJ

Assessing readiness for change: analysing the sequential nature of

change models in relation to change readiness

MB Bedser & NJ Pearse CP 7 RHODES

The determinants of corporate entrepreneurship for firms in

adventure tourism sector in the Eastern Cape Province: South

Africa C Chigamba, RE Rungani &

C Mudenda CP 30 UFH

The impact of SADC Customs Union on Zimbabwe

G Mugano, M Brookes & P le Roux

CP 50 NMMU, Middlesex University

An investigation of pay levels determinates for specialist

manager professionals in the South African finance and

business services M Mpofu, NM Dodd &

R Elliott WIP 41 UFH

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Developing a framework for the most important criteria used by

banks when granting loans to the SMEs in SA

S Zindiye & T Nyachowe WIP 59 RHODES

Cultural orientation as antecedent of openness towards mobile marketing in African cultures:

How does culture shape mobile importance?

A Goneos-Malka, A Strasheim & A Grobler CP 116 UP

Key soft success factors for continuous improvement

implementation and employee attitudes in a manufacturing

concern LTB Jackson & P Vahed

CP 55 NWU

Determinants of visitor spending at the Africa Bike Week M Kruger, A Viljoen &

M Saayman WIP 31 NWU

Investigation into the risk profile of residential students compared to

Oppidam students at Rhodes University: a risk assessment and

risk analysis N Simenda, P Moleme & M

Maritz WIP 52 RHODES

Perceptions of organisational politics at a national electricity providers in Southern African

development community (SADC) C Botha, E Mutambara & C

Bisschoff WIP 43 NWU

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The marketing tasks of small business owners in Nelson

Mandela Bay B Gray, M Carelsen &

E Venter CP 51 NMMU

A framework to investigate private label brands at Pick 'n Pay stores

M Struwig & A Marriott CP 101 NMMU

The relationship between leadership and employee

engagement in a SA automotive dealership network

C Page, MJ Louw, TL Amos & J Baxter

CP 18 RHODES

The management of estuarine recreational services in South

Africa: the Sundays river estuary DE Lee

CP 38 NMMU

The naked truth: creditor understanding of business rescue: a small business

perspective I le Roux & K Duncan

CP 63 UP

Situational variables and work related attitudes in a

manufacturing company in the Gauteng Province

LTB Jackson & S Mukondiwa CP 54 NWU

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0 LUNCH BREAK at Alumni Hall above the Student Centre

MONDAY AFTERNOON: 16 SEPTEMBER 2013







SESSION 4 Information /

Technology Resilience Room: G39



SESSION 6 Research Resilience

Room: G37

SESSION CHAIR

E Venter (NMMU) M Roberts-Lombard (UJ)

A Drotskie (UJ) C Marnewick (UJ) S Viviers (US) G Goldman (UJ)

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A proposed Risk management Framework: Assessing corporate

social responsibility initiative amongst SMEs in Makana

District, Eastern Cape E Adendorff & M Maritz

WIP 7 RHODES

How weekly rates of product consumption affect the way we

respond to price information D Priilaid

CP 37 UCT

Suggestions system as an HRM tool to be successful in

organisations: Some empirical evidence in New Zealand

AJ du Plessis, AE Marx & CJ Botha

CP 41 UNZ, NWU

Are there cultural orientation differences in terms of online

information privacy? Y Jordaan, M Wiese, E v Eeden

& D Fourie CP 57 UP

Post-crisis economics, institutions and entrepreneurs: firm level

evidence from Zimbabwe M Matthee, W Krugell & M

Mzumara WIP 30 NWU

A model of work related well-being of workers in a South

African agricultural organisation DN Asiwe, LI Jorgensen, S

Rothmann & C Hill WIP 62 NWU, UJ

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Improving the trading environment of the SA hawkers

industry S Perks

CP 84 NMMU

How we respond to price information across dimensions of

experience D Priilaid

CP 36 UCT

Managers' attitudes towards workplace trade unionism at a

coal mining company A Drotskie, E Mphahlele & E

Swanepoel CP 39 UJ

The linkage between M-commerce acceptance

dimensions and usage frequency: an international perspective

N Dlodlo CP 4 VUT

Valuing banks in emerging markets: A review of the literature

and some initial findings K Sabilika, J Hefer & S Zindiye

CP 95 RHODES

A holistic and context specific perspective of constraints to

research productivity in the South African context

CW Callaghan & D Coldwell CP 27 WITS

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Establishing student perceptions of an entrepreneur using word

associations JE Goliath, SM Farrington & SB

Saunders CP 45 NMMU

The influence of trust and commitment on customer loyalty -

an application to the four major banks and Capitec bank

B Le Coultre, M Roberts-Lombard & E van Tonder

CP 86 UJ, MILPARK

The use of the balanced scorecard to enhance

performance culture in a NZ information technology

organisation AJ du Plessis, G Tachiwona, S

Sukumaran & JR Marriott CP 42 UNZ

Information disclosure and online privacy concerns amongst

Facebook users G van Heerden, S Martin & A

Szpytko CP 107 UP

Determination of net interest margin drivers for SA banks

K Mudzamiri & N Smith CP 98 MISA; UJ

Developing a business sustainability index - a multi-

country effort HB Klopper, DJ Petzer, G

Svensson, C Padin, JCS Varela, B Wagner & NM Hogeveld

WIP 25 MONASH, NWU, OSLO, VIGO UNIV, UNVERSIDAD DEL TURABO, STRATHCLYDE UNIV

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SESSION 4 Business Management




SESSION 6 Human Resource Management and

Research Resilience Room: G37

SESSION CHAIR

S Perks (NMMU) E North (NWU) L Jorgensen (NWU) S Farrington (NMMU) AM Smit (NWU) L de Beer (NWU)

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The role of culture and generation in networking: at a Gauteng mine K Bean, J Kroon & S de Klerk

CP 60 NWU, USW

Black generation Y students' attitudes and purchase intentions

towards store versus manufacturer brands

TT Mareka, AL Bevan-Dye & J Dubihlela

WIP 5 VUT, NWU

The relationship between an acute bout of moderate aerobic

activity and cognitive performance J Trollip & T Amos WIP 56 RHODES

The impact of firm and entrepreneurial characteristics on access to debt financing by SMEs

in Nkonkobe municipality K Gift & EC Rungani

WIP 23 UFH

The developmental role of migrant worker remittances: a

case study of Tsholotsho district in the Matabeleland North

Province of Zimbabwe D Nzima

WIP 4 UFH

Differences in ethical beliefs and intentions of university students -

a case study perspective M Roberts-Lombard & G

Goldman CP 91 UJ

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An assessment of the impact of entrepreneurial orientation on the

success of selected public secondary schools

S van der Merwe & J Malan CP 17 NWU

Service brand equity and brand relationships in the fast food

industry N MacKay, C Williams, H Spies,

LRJ v Rensburg & DJ Petzer CP 82 NWU

Exploring occupational stereotypes within various South

African organisations L Brink & JA Nel

WIP 45 NWU

An assessment of the enforcement of environmental precautions, and health and safety regulations at South

African e-waste recyclers: A case study

C Mugova & BZ Kutsu WIP 21 UJ, UP

Sustainability and triple bottom line reporting in the banking

industry AM Smit & PA Galamadien

CP 117 NWU

A balanced scorecard approach to performance measurement in a

SA government department C Mafini & RID Pooe

CP 69 VUT

DINNER AND DRUMMING at LA BOHEME SPONSORED BY NORTH-WEST UNIVERSITY

18:00

TUESDAY MORNING: 17 SEPTEMBER 2013



SESSION 2 Marketing Management Resilience

Room: G42





SESSION 5 Education Resilience

Room: G38



SESSION CHAIR

S de Klerk (USW) R Jansen van Rensburg (NWU)

A Drotskie (UJ) L du Plessis (NWU) L van Staden (NWU) M Wiese (UP)

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The influence of selected demographic variables on entrepreneurial orientation TM Matchaba-Hove, SM Farrington & G Sharp

CP 72 NMMU

Prof C Boshoff Editor: Management Dynamics

Becoming a rated researcher

The impact of human resource practices on employee

commitment and retention in the health sector

S Terera & T Marufu WIP 54 UFH

The impact of private game farms on local community development A Giampiccoli, P van der Merwe

& M Saayman CP 49 DUT, NWU

A competency framework for the business rescue practitioner

profession M Pretorius CP 87 UP

Social networking: a profile of undergraduate students in

Tshwane T Maree

CP 103 UP

08:3

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Remote consulting system to support disabled entrepreneurs in

SA W Chiliya & N Chiliya

WIP 17 UFH

Gender differences in research productivity as a form of job

performance in the South African context

CW Callaghan CP 28 WITS

An ecotourism model for SA National Parks

L de Witt & P van der Merwe CP 62 VUT, NWU

The relationship between entrepreneurial intention and

entrepreneurial education among students at a higher educational institution in SA: an exploratory

study E Venter & S Farrington

CP 108 NMMU

Managing trust in an unwanted service environment - the special

case of pregnancy termination counselling services

E Theron & R Ebersohn CP 105 US

09:0

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9:25

Non financial performance measures in SMEs' supply chain

management ML Matsoso & OH Benedict

CP 73 CPUT

Personal branding: a framework for brand growth amongst SME

owners A Blake & HB Klopper

WIP 11 MONASH

The predictive validity of a psychological test battery for the

selection and development of managerial employees in the

Zimbabwean financial industry SF Chamisa WIP 14 UFH

The impact of social entrepreneurship towards rural

tourism and community development in SA

C Chigamba & C Mudenda WIP 15 UFH

An exploratory study of perceptions of goal setting

support among students at a University of Technology in SA C Chipunza, DY Dzansi, LT

Chipunsa & S Om WIP 18 CUT, WITS

The influence of gender on the expectations of black generation

Y clients towards their banks' CRM efforts

M Bresler & CF de Meyer CP 118 UJ

09:3

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Corporate entrepreneurship in the public sector

MJ Mabala & D Groenewald CP 66 UJ

The use of storytelling in quantitative research reports: a

marketing research firm perspective

V Martiz, D Petzer & CF de Meyer

CP 70 UJ, NWU

The impact of skills shortages on propensity to leave in South

African gold mines EE Smith & NE Mazibuko

CP 43 NMMU

Determinants of spending at a live music performance in South

Africa M Kruger & M Saayman

CP 81 NWU

Towards an ideal HR curriculum CK Hlatswayo, N Dodd & R

Elliott WIP 26 UFH

Marketing activities and customer relationship management during different phases of the business cycle in South Africa: the case of

investment managers S Zindiye, J Hefer, T Ndhlovu,

R Otukile & M Rochat CP 114 RHODES

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SESSION CHAIR

S van der Merwe (NWU) C De Meyer (UJ) C Callaghan (Wits) M Kruger (NWU) C Mayer (Rhodes) Y Jordaan (UP)

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Assessing the entrepreneurial attributes of undergraduate

business students at the NMMU SB Saunders & SM Farrington

CP 96 NMMU

The influence of seeking opinion leadership on the purchasing

intention of black township consumers

M Bogaards & D Petzer WIP 12 NWU

The impact of training on employee retention: A case of the

University of Fort Hare Administration Staff, Alice

Campus S Terera & H Ngirande

WIP 61 UFH & UL

An assessment of food safety knowledge, barriers and practices

of guesthouse managers S Kruger

CP 100 NWU

Exploring the attainment of career success: The role of organisation

S Visagie & E Koekemoer WIP 29 BDCE, NWU

Resident co-creation: a reflective perspective

HB Klopper & A Berndt WIP 28 MONASH & JIBS

11:0

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The link between learning orientation and innovation:

Insights from small accommodation businesses in

developing economies LT Chipunza, T Naong & DY

Dzansi WIP 19 CUT

A gender perspective of brand loyalty in the South African cell

phone industry PG Mostert, DJ Petzer, S du

Plessis & L Kruger CP 79 NWU

An enquiry into the retention of core, critical and scarce skills in

the Energy industry of South Africa

PF Mabuza & CN Gerwel Proches

CP 68 ESKOM, UKZN

A visitor profile of Mapungubwe National Park and World Heritage

Site UP Hermann CP 106 TUT

The impact of organisational culture and leadership styles on

the quality of work life: an exploratory study of Chinese

organisations in SA RC Handley & MJ Louw

WIP 24 RHODES

The development of an impulsive buying behaviour structural model

for high involvement products T Mariri, R du Preez & B

Mahembe WIP 33 US

11:3

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Perceptions regarding ethical and social responsibility practices: A

SME perspective EE Smith & R Muller

CP 44 NMMU

A student perspective on irritation: Aspects in the shopping

environment N Mashaba, J Caldeira & J

Woolfrey CP 71 UP

Personality, gender and workplace bullying: a case of the MTN and Vodacom call centre

operators and supervisors in JHB T Chikungwa & SF Chamisa

WIP 16 UFH

Tourism community relationships: a case study of Stormsrivier

Adventures and the Storms River community

S van Zyl & H Lloyd WIP 58 NMMU

The relationship between servant leadership, affective team

commitment, organisational citizenship behaviour and team

effectiveness B Mahembe & T Mariri

WIP 34 US

The influence of marketing communications, location and

offerings on the pricing strategies of short term accommodation enterprises within the Makana District, SA: an empirical study

M Theijssen, T Ross & M Maritz WIP 55 RHODES

12:0

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Strategic planning and its relationship with the performance of small and medium enterprises

in Gauteng Province M Sandada WIP 50 VUT

Role perceptions of selling teams in the supply chain of a fast

moving consumer goods organisation

M Frazer & C Jooste CP 65 UJ

Individuals' perception towards Facebook and LinkedIn as

recruitment tools: an exploratory study

WH Gallant & M Renard CP 48 NMMU

Exploring the methodology for evaluating intangible value created at business events P Thomas & E Slabbert

CP 122 NWU

The determinants for the success of Workers Co-operatives as a

means of economic and community development in SA R Oelofse & L van der Walt

WIP 49 NWU

An exploratory study into the factors affecting university

student gamers T Ramchandra, B Thornycroft

& M Maritz WIP 47 RHODES

12:3

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The pursuit of work life balance by SA women: is

entrepreneurship the answer SE Raja

WIP 51 CPUT

A comparative analysis of brand loyalty of common household

products CA Bisschoff & AI Moolla CP 78 MANCOSA, NWU

Investigating the influence of expected rewards on the career intentions of accounting students

TG Beck & PJW Pelle CP 20 NMMU

Assessing the importance of the tangible and intangible social

impacts of tourism on selected communities

M Scholtz & E Slabbert

WIP 67

Chinese organisations in SA: Resource seeking or human

capital development? N Pretorius & L Louw

WIP 63 RHODES

Different venues, different markets, different experiences:

evidence from live music performances in South Africa B Manners, M Kruger & M

Saayman WIP 60 NWU

LUNCH BREAK (13:00-14:00) at Alumni Hall

TUESDAY AFTERNOON: 17 SEPTEMBER 2013

SESSION 1 Small Business








SESSION 5 Business Management


SESSION 6 Strategic Management


SESSION CHAIR

C Niewenhuizen (UJ) M Bogaards (UJ) C Botha (NWU) P Viviers (NWU) D Groenewald (UJ) C De Meyer (UJ)

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The validation of a scale to measure entrepreneurial

orientation and perceived success in public secondary schools

S van der Merwe & J Malan CP 9 NWU

Interpersonal influence of and psychological motivations for

buying behaviour and its influence on sales growth

C Arnolds, O Dayan & L Wessels

CP 19 NMMU, WITS

Health is your investment: sense of coherence, health and its

promotion in a SA organisation L Louw & C Mayer

CP 11 RHODES

Perceived vs actual contribution to the arts at two SA arts festivals

SC Pretorius, PA Viviers & K Botha

CP 115 NWU

Victims of xenophobia or martyrs? A critical elucidation on the violence on some foreigner

owned small businesses in SA H Benedict, R Benedict & E

Benedict WIP 9 CPUT, UJ, UFS

Strategy as practise: the great white shark of strategy research

K Stander, M Pretorius & L Stander WIP 66 UNISA

14:3

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Factors affecting capital structure decision: a small business

perspective K Mphelo, K Kekena, J Hefer &

L Bailey CP 14 RHODES

Eight internal marketing elements and their influence on brand awareness in the car rental

industry ES Conradie, M Roberts-Lombard & HB Klopper

CP 34 UJ, MONASH

Strategic qualities of women in top management positions within the financial services sector in a

post democratic SA D Makatsa, R Rijamampianina &

Z Ndaba CP 16 WITS

An analysis of community support for tourism in Swaziland

XH Dlamini, WJL Coetzee & PS Khunon

CP 125 TUT, NWU

The role that networks play in the wholesale and retail sector: a

case study J-M Stidworthy & S de Klerk

WIP 53 NWU

Strategic planning processes: A Gauteng soccer clubs'

perspective SK Bhoya

WIP 6 UNISA

15:0

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The relationship between business start-up factors in the

SA small enterprise sector S Radipere & S Dhliwayo

CP 123 UNISA, UJ

Consumer ethnocentrism and its determinants among a young SA

consumer market segment J Dubihlela WIP 22 VUT

The role of neuro linguistic programming in improving

organisational leadership through intrapersonal communication

development C Oberholzer & L van der Waldt

WIP 57 UP

Corporate Governance Resilience

Partnerships between Higher Education Institutions,

Government and Private Enterprises for the Development of Micro Enterprises in the Cape

Metropolis FP Rangongo WIP 48 CPUT

Project management Resilience

Assessing corporate governance and executive remuneration using

share option plans A Nicolaides CP 126 VUT

The disparity between project success and project managers

competencies J Arendse & C Marnewick

CP 1 UJ

15:3

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5:55

The importance level of specific skills as perceived by small and

medium business owners JM Mwepu Mbuya & M Bounds

CP 24 UJ

A content analysis of the effectiveness of websites of

members of the national funeral directors association of SA: Ease

of use perspective CA Coetzee, T Maree & CH van

Heerden CP 32 TUT

The relationship between SMMEs and insurance providers in Nelson

Mandela metropolitan area SA K Chodokufa, N Chiliya & B

Afolabi CP 31 UNISA, WITS

Municipal management of property valuations for rates purposes: a market based

municipal assessment model versus an attributes based

hedonic price model M Sale & M du Preez

CP 75 NMMU

Determining the feasibility of a landowner enterprise in the Western Baviaanskloof: an

external stakeholder analysis K Wiles, HP Bakker & L Louw

WIP 27 RHODES

Increasing the success of ICT projects with knowledge

management practice and social media tools

D Medjo WIP 39 WITS

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TEA/COFFEE: Served in the tent behind G42

GALA DINNER at CRISTA-GALLI SPONSORED BY JUTA

18:30 FOR 19:00

sunday evening: 15 september 2013 monday · pdf filesunday evening: 15 september 2013 ......

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