Sunturn, Avaya Aura, SIP

Sunturn’s History

• Opened office in Littleton, CO – 2000• Avaya Gold Certified Business Partner – 2001• Opened sales and administration offices in SLC,

UT – 2002• Nortel Data Business Partner – 2002• Opened office in Phoenix, AZ – 2004• Avaya Platinum Certified Business Partner - 2004• Sunturn Service Delivery (SSD) established in

Littleton, CO – 2004

Sunturn Services Delivery (SSD)

• We employ a seamless team of pre- and post-sales engineers that can take a technological project from concept to completion.

• Project Management services include the coordination and management of the deployment of all aspects of the services and products in a solution. During implementation, these services provide customers with a single point-of-contact to manage internal resources and third-party vendors and suppliers, when required.

• Sunturn is an industry leader in providing a single contact source to manage national multi-site rollouts.

• We have a pool of highly competent installation technicians with unmatched years of Avaya experience.

Revolution in Communications Architecture

EnterpriseNetwork

AvayaNew York

AvayaLondon

NortelHong Kong

SiemensFrankfurt

Contact CenterMumbai

CiscoRome

Contact CenterChicago

App 2

App N

App 1

Flexibly connecting users, applications and systems

Enterprise-wide

Apps

Usersanywhere

AvayaNew York

AvayaLondon

NortelHong Kong

SiemensFrankfurt

Contact CenterMumbai

CiscoRome

Contact CenterChicago

ServiceProviders

MM

SIP Gateway

Acme PacketSBC

ServiceProviders

SIPTrunks

TDMTrunks

Avaya CM Branches

o o o

Avaya CM Standalone

SystemManager

SessionManager

Avaya Aura CoreAvaya Aura Core

Access

Connection

Application

SessionManager

SessionManager

o o o

Avaya Aura™ Architecture – Tactical View

MXVP

o o o

o o o o o o

o o o

3rd Party PBXs

Merlin MAGIXNon-CMDefinity G3r

Avaya Aura CoreAvaya Aura Core

SessionManager

AnalogTrunks

AudiocodesMP114/118

G450/G430 + S8300

PRI / AnalogTrunks

G450 (Optional LSP)

PRI / AnalogTrunks

SIP Trunk

SIP Trunk

SIP Trunk

H.248 Control Link

Communication Manager

Integrating 3rd Party Access Element PBXs : Front-Ending Gateways

Avaya Unified Communications

Your people are working harder … but are they more productive?

Today’s Unproductive Workforce

Unified Communication Solutions for Teleworkers

• Reduced operating costs

• Hiring and retention

• Environmental / Business Continuity

• Streamline IT operations

• Web based communications for rapid deployment and management

• Integrated phone and VPN reduce hardware requirements (and cost)

• Professional services

Benefits

Differentiators

• Delivers a headquarters communication experience employees working from home, lowering costs while enabling a more productive workforce

Includes

• UC Standard Edition

• Professional Services

• Video / Phone options

• Validated configurations in ASD

• End to end testing with partners

Overview

Unified Communication Solutions for Teleworkers

•Generic VPN Gateway

* Avaya one-X Portal is not compatible with CM5.0** IP Softphone integration with MOC*** Avaya one-X Mobile (w/ UC Integration requires a separate Avaya one-X Mobile Server)**** Other phones are available***** IP Softphone on MS Vista OS does not support MOC integration and video

•Generic Home Office Broadband Router (w/ LAN or WLAN)

•IP Softphone R6.0*****•Avaya one-X Portal 1.0*

•Generic VPN Client•MOC Client**

VPN Tunnel•Avaya one-X Mobile***

Public Network

Home Office

Corporate Office

•Avaya CommunicationManager 4.0+

•AES 4.0+

•LCS 4.0

Overview

Unified Communication Solutions for Mobile Workers

• Lowering mobile communications costs

• Secured fixed-mobile convergence environments

• Increased productivity for mobile professionals

• Broadest mobile support, leverage existing devices

• Unique speech access to communications

Benefits

Differentiators

• Increases contact and effectiveness of mobile employees to be effective, while reducing mobile communication costs

Includes

• UC Standard and Essential Editions including Avaya one-X Mobile, SIP visiting user / Enterprise mobile user (on CM), UCC/SA, one-X Portal

• Professional Services

• Validated configurations in ASD

• End to end testing with partners, Vierling, Dilithium, Agito, RIM, Motorola, Nokia Citrix, SalesForce.com

Overview

Unified Communication Solutions for Mobile Workers

Overview

•SBC

*** Avaya one-X Mobile (w/ UC Integration requires a separate Avaya one-X Mobile Server)**** Other phones are available

•Avaya one-X Mobile*** enabled devices

Public Network

Corporate Office

•Avaya CommunicationManager 4.0+

Regional Office

•SIP Visiting User •Enterprise Mobility User

•AES 4.0

•Avaya one-X Mobile Servers

•One-X Portal

•One-X Speech

•MM

•Avaya one-X Portal

Now with presence, additional language and

OS support

Simple desktop communications, tighter

integration

Collect and aggregate presence

Avaya Unified Communication Technology

Avaya one-X™Portal

Avaya Intelligent Presence Server

Avaya one-X™Communicator

UC phone applications, Outlook integration, USB

Log in

More platforms, including iPhone and WM6, Global

availability

One Number

Avaya one-XDeskphone

Avaya Extension

To CellularAvaya one-X™

Mobile

Avaya Intelligent Presence Server

• Improved responsiveness of resources

• Centralized orchestration and policy management for IT, control for user

• Increased productivity through integration

• Supports installed base w/o forklift upgrade

• SIP bulk protocol for reduced network traffic

Benefits

Differentiators

• Architecture for collection, aggregation, and distribution of presence

• Avaya one-X™ Communicator, Portal, Microsoft OCS

• Multi-vendor Multi-protocol support(SIPXMPP)

Overview

Avaya one-X™ Communicator

• Simplified, unified communications at the desktop

• Completely redesigned user experience

• Single client, streamlines operations

• Unified presence lever works cross application

• Meeting attendee finder for rapid meeting coordination

Benefits

Differentiators

• One simplified client for SIP and H323

• Enhanced usability and configuration for multiple Avaya applications

• Microsoft OCS, Office Communicator 2008 integration

Overview

Avaya one-X™ Portal 1.1

• Work from any PC with web based model

• Simplest, lowest cost deployment

• Ideal business continuity solution

• Unique web based solution – now with presence

• Enhanced conference, mobility, messaging and telephony management

Benefits

Differentiators

• Integrated Presence

• Support for new directory formats

• More languages, browser support

Overview

Avaya one-X™ Mobile

• Support for Windows Mobile 6, plus iPhone

• Full UC features – visual voicemail, easy mobile switcher, VIP Screening, single number, unified call logs

• Language support

Overview

• Advanced UC features make mobile employees productive

• Broad mobile device support eliminates handset replacements

• Mobile expense reduction

• Broadest mobile device support

• Only GA support for iPhone

• Not limited to “smart” devices

Benefits

Differentiators

Avaya one-X™ Deskphone Applications

• New UC Productivity Applications include Screen Pop, Outlook Integration, Speech based dialing, USB Authentication

Overview

• One touch to dial, to join conference call from pop up meeting reminder

• Simple, secure log in for visiting workers

• Know who is calling and why

Benefits

Differentiators

• USB Stick for authentication

• Speech based dialing – within Deskphone firmware itself

• Screen pop of any WML page based on calling information

Crystal Butler

O: 602-388-4535F: 602-388-4536

2800 N. Central Ave.Ste. 1550Phoenix, AZ 85004

www.sunturn.com cbutler@sunturn.com