super meeting final presentation
TRANSCRIPT
A L I G N M E N T T R U M P S O U T P U T: T H E I M P O R TA N C E O F A D D R E S S I N G C O N T E N T, E M O T I O N , & E X P E C TAT I O N S
A S T U D Y O N M A N A G I N G S T R E S S I N T E A M M E E T I N G S
TA R A , M A R I A , L A W R E N C E D . C O M P R E S S , D . S C H O O L , S TA N F O R D U N I V E R S I T Y, S P R I N G 2 0 1 5
S T R E S S O R : W A S T I N G T I M E D U R I N G T E A M M E E T I N G S
I D O N ’ T N E E D
JEREMY, AN EARLY EMPLOYEE AT A
RAPIDLY GROWING STARTUP IN SF, NEEDS TO FEEL LIKE HIS TIME
IS BEING VALUED DURING TEAM
MEETINGS SO THAT HE CAN STAY FOCUSED, PRODUCTIVE, AND EFFICIENT EVERY
MINUTE HE IS THERE.
I D O N ’ T N E E D T O B E H E R E
T H E S E G U Y S A R E N ’ T
P R E PA R E D
L E T ’ S H AV E T H I S U N N E C E S S A R Y S I D E
C O N V E R S AT I O N
S M A L L E S T B E H AV I O R T O M E A S U R E : G R O U P A W A R E N E S S O F T I M E
W E S C H E D U L E D T H I S F O R A N H O U R , B U T T O D AY
L E T ’ S A C C O M P L I S H T H I S I N 4 5 M I N S !
HOW MIGHT WE
E S TA B L I S H A S E N S E O F U R G E N C Y B E F O R E & D U R I N G T E A M M E E T I N G S
S O T H AT I N D I V I D U A L S F E E L L I K E T H E I R T I M E I S R E S P E C T E D ?
1. A N N O U N C E T H E T I M E 2. WAT C H T H E C L O C K 3. C R O W D S O U R C E T I M E
P O T E N T I A L S O L U T I O N S T O I N C E N T I V I Z E
S H O R T E R M E E T I N G S
P R O T O T Y P E 1 : 3 S I M P L E H A C K S T O B R I N G A W A R E N E S S T O T I M E S P E N T I N M E E T I N G
1 2 3
P O S I T I V E S E N S E O F U R G E N C Y
S T R E S S F U L T O S E E C L O C K
T E A M I N P U T G O O D , D I F F I C U LT T O D O
ACTUAL TIME SPENT IN MEETINGS IS MORE OR LESS
IRRELEVANT, AS LONG AS TEAM MEMBERS FEEL LIKE THEIR TIME
IS USED EFFICIENTLY.
PROTOTYPE 1 KEY LEARNING
S U P E R M E E T I N G
P R O T O T Y P E 2 :
S U P E R M E E T I N G A P P F O R C R O W D S O U R C I N G T I M E
P R O T O T Y P E 2 : S U P E R M E E T I N G A P P F O R C R O W D S O U R C I N G T I M E
T E A M L E A D E R O P E N S A P P &
C R E AT E S A M E E T I N G B Y N A M I N G I T
T E A M L E A D E R S E N D S T H I S
L I N K T O T E A M
T E A M L E A D E R I N P U T S
P E R S O N A L T I M E
P R E F E R E N C E & P R E S S E S ” V O T E ” T O
S U B M I T
P R O T O T Y P E 2 : S U P E R M E E T I N G A P P F O R C R O W D S O U R C I N G T I M E
T E A M M E M B E R O P E N S L I N K
T O T H I S S C R E E N
R E S U LT S G E T U P D AT E D I N
R E A L T I M E A S P E O P L E V O T E
2 N D L O W E S T T I M E I S
D I S P L AY E D
E A C H M E M B E R S U B M I T S T H E I R
T I M E P R E F E R E N C E
A N O N Y M O U S V I S U A L
D I S T R I B U T I O N O F T I M E S
J E R E M Y ’ S S T O R Y: S TA R T U P N O R M S B U T T H E A D S W I T H C O R P O R AT E M A N A G E R S
I ’ M I N A M E E T I N G …G C H AT M E
I H AV E 2 - 3 M E E T I N G S
E V E R Y D AY. & I H AV E N O C O N T R O L
T H E Y G O H O M E AT 5 . I G O
H O M E W H E N M Y W O R K I S
D O N E …A R O U N D 1 1
T R I A L D E S I G N : I N - D E P T H I N T E R V I E W S & F I E L D S T U D I E S O N B O T H T E A M S & I N D I V I D U A L S
5 P E R S O N S TA R T U P
T E A M
3 P E R S O N S T U D E N T
T E A M
6 P E R S O N S A L E S
D I V I S I O N
3 0 I N D I V I D U A L S
5 P E R S O N S TA R T U P
T E A M
3 P E R S O N S T U D E N T
T E A M
6 P E R S O N S A L E S
D I V I S I O N
3 0 I N D I V I D U A L S *
no SuperMeeting using SuperMeeting
* H Y P O T H E T I C A L T E A M S I T U AT I O N
2/3 of these people are having meetings every day, average meeting is 47 mins, & 44% of these meetings are going over time
U S I N G
0"
0.5"
1"
1.5"
2"
2.5"
3"
3.5"
4"
4.5"
5"
STRESSED" CALM" PREPARED" FOCUSED" EXCITED" PRODUCITVE" FRUSTRATED"
Emotional State Before Meeting
Emotional State After Meeting
0"
1"
2"
3"
4"
5"
STRESSED" CALM" PREPARED" FOCUSED" EXCITED" PRODUCITVE" FRUSTRATED"
0"
1"
2"
3"
4"
5"
STRESSED" CALM" PREPARED" FOCUSED" EXCITED" PRODUCITVE" FRUSTRATED"
T R A D I T I O N A L T E A M M E E T I N G 1.
2. 3.
4.
1 . P E O P L E G E N E R A L LY D O F E E L P R O D U C T I V E A F T E R M E E T I N G S , B U T AT A H I G H C O S T2 . W I T H S M , P E O P L E A R E M O R E S T R E S S E D I N T H E B E G , B U T T H I S C O U L D B E H E A LT H Y S T R E S S
3 . W I T H S M , T H E R E ’ S M U C H M O R E E X C I T E M E N T O V E R A L L ! YAY !
4 . W I T H S M F R U S T R AT I O N O V E R A L L I S L O W B O T H I N T H E B E G I N N I N G A N D E N D O F T H E M E E T I N G
no way. these results are too good to be true!
but are they?
1 2 O U T O F T H E 1 4 P E O P L E I N T E A M S S P O K E S O L E LY A B O U T E M O T I O N A L S TAT E & A L I G N M E N T
S I M P L E !I WA S S T R E S S E D WA L K I N G I N B E C A U S E I H A D A L O T T O D O , A N D
L E A R N I N G T H AT E V E R Y O N E E L S E WA S O N T H E S A M E PA G E F E LT S O
G O O D
J U S T H AV I N G A T E A M L E A D E R
H E L P E D S O M U C H
H E L P E D A L I G N O U R P S Y C H O L O G I C A L
S TAT E
S E T T I N G E X P E C TAT I O N S
“ T I M E ” WA S A B O U T M O R E T H A N J U S T
T I M E
K E Y T O S T R E S S M A N A G E M E N T A R O U N D T E A M M E E T I N G S : A L I G N M E N T
S H O R T E N M E E T I N G T I M E
C R E AT E S E N S E O F U R G E N C Y T O
E L I M I N AT E T I M E WA S TA G E
A L I G N M E M B E R S O N E X P E C TAT I O N S
F O R C O N T E N T, E M O T I O N A L S TAT E ,
& D U R AT I O N
A L I G N M E N T I S M O R E I M P O R TA N T T H A N E F F I C I E N C Y
L E A R N I N G : U S E R S U S E D T H E C R O W D S O U R C E D G O A L A S A N E M O T I O N A L S I G N A L
N E X T S T E P S : T E S T I N G A L I G N M E N T E X P L I C I T LY & C O N T I N U O U S U S E / F E E D B A C K
G I V I N G M O R E F E E D B A C K O N
T I M E , T I M E L O G , H I S T O R Y O F
T E A M M E E T I N G S , E T C
E X P E C T E D T I M E = P S Y C H O L O G I C A L
S TAT E + M E E T I N G C O N T E N T +
P E R S O N A L W O R K R AT E
THANK YOU!