S.L. Brown 1

Presented by Shawn L. Brown

B.A. Human Resource Development

Objective and Active listening

Listening without judgmentNot interjecting your views or opinionsGiving full attention to your employees.

Employees at all levels need to be heard and listened to in order to feel that they belong and have significance.

Respect differences and opinions.Recognize each persons value and skill.Be positive and enthusiasticEmpathy and understanding

Good vs. Bad Supervision (video)

– Employers Biggest Problem in Management.

S.L. Brown HRD 2

Diversity Awareness Appreciation and Respect Attitude Empathy

S.L. Brown HRD #325 3

Decision Making and PlanningProblem SolvingInfluenceExamplePatience

04/10/23 S.L. Brown HRD 4

Goal Setting Evaluation process 2-way feedback

S.L. Brown HRD 5

Improved Employee Morale Retention, lower turnover Attraction to our company

Improved performance output

S.L. Brown HRD 6

S.L. Brown HRD 7

Thank YouShawn Linda Brown browlnd3@aol.com