Supplier Associate Directory of Consulting Services

AAA Flag & Banner Point of Contact: Retta Logan Email/phone: retta@aaaflag.com (305) 796-2348 Availability: Monday through Friday, 9:00am-5:00pm Description of Offer/Area of Expertise: Signage that is innovative, functional, and memorable. We are working on branding opportunities that feature social distancing concepts and printable Anti-microbial films. AAA Flag & Banner has informational documents available on specific products such as virtual backdrops, germ shields, social distancing decals for floors, elevators and escalators and safety films that can be used indoors at your attractions Kiosk, Information Desk, Gift Shops and Check In Stations.

accesso Point of Contact: Ryan Burtram Email/phone: ryan.burtram@accesso.com; (407) 680-0538 Availability: Monday through Friday, 8:00am-7:00pm Description of Offer/Area of Expertise: accesso is happy to speak with and propose ideas to attractions looking for guidance on re-opening, leveraging reduced contact guest transactions and touchpoints. We are also happy to discuss strategies to allow visitors to self-service via mobile devices and real-time virtual queueing.

Amusement Advantage Point of Contact: Josh Liebman Email/phone: josh@amusementadvantage.com; (305) 632-4443 Availability: Flexible Point of Contact: Scot Carson Email/phone: scarson@amusementadvantage.com; (800) 362-9946 ext. 113

Description of Offer/Area of Expertise: Engaging with guests during this time, consumer analytics, guest feedback, market research data.

Florida Attractions Association 1 June 2020

Avius Point of Contact: Ben Story Email/phone: ben@avius.com; (863) 207-1641 Availability: Flexible Description of Offer/Area of Expertise: Offering surveys – at this stage online surveys. We have the tools to allow closed attractions the ability to connect with their guests through an online survey. In addition to this, we’ve just launched a free Staff Wellness survey, which allows you to have a virtual check- in with your teams, if they’re working or furloughed at this time. An example of this survey can be seen here: https://avius.online/wellbeing.

BlackDog Advertising Point of Contact: Emily Rasori Email/phone: emily@blackdogadvertising.com; (305) 253-8388 ext. 229 Availability: Monday through Friday, 10:00am-5:00pm Description of Offer/Area of Expertise: BlackDog is a leading full-service marketing & digital advertising agency dedicated to unleashing data-driven strategies & game-changing ideas. We are experts in print & digital design, SEM, PPC, email marketing & paid social campaigns.

Connect Travel Point of Contact: Shari Bailey Email/phone: SBailey@ConnectTravel.com; (813) 486-4277 Availability: flexible Description of Offer/Area of Expertise: Update on Connect Travel's tradeshow and event offerings as well as "Key Takeaways" from both our Marketing and Travel Trade virtual roundtable webinar series "Staying Connected".

CrowdRiff Point of Contact: Kelsey Ermers Email/phone: kelsey.ermers@crowdriff.com Availability: Monday through Friday, 9:00am-5:00pm

Description of Offer/Area of Expertise: CrowdRiff is a visual marketing platform custom-built for the Tourism industry. During this difficult time, CrowdRiff is happy to offer free consulting calls to discuss how to maximize your organic channels (specifically website and social media) and do more with less time, money, and resources. CrowdRiff will also share COVID response and recovery planning strategies and best practices from DMOs across the globe.

Florida Attractions Association 2 June 2020

CTM Media Group Point of Contact: Jasmine Rea Email/phone: jrea@ctmmedia.com; (215) 285-9750 Availability: Monday through Friday, 9:00am-5:00pm Description of Offer/Area of Expertise: CTM will help you create the right marketing strategy through a multitude of programs in getting your message to visitors and locals looking for fun things to do as we reopen.

Dippin’ Dots Point of Contact: Pam Wells Email/phone: pamwel@dippindots.com; (270) 349-2300 Availability: Monday through Friday, 9:00am- 5:00pm Description of Offer/Area of Expertise: Our goal at Dippin’ Dots ice cream is to support your business with reopening in this new climate and to help maximize sales and profitability of your Dippin’ Dots business. If you currently don’t offer Dippin’ Dots, let’s discuss how by adding Dippin’ Dots products to your location, you can add incremental sales to your business and much needed “FUN” to your guests and customers!

Drip Communications Point of Contact: Tim Yousef Email/phone: Tim@dripcommunications.com (407) 448-0525 Availability: Whenever you need me Description of Expertise: Print Marketing and design is our area of expertise. We can help with cost saving ideas and out of the box thinking of your print needs. Let our years of experience guide you in making educated decisions on your printing of rack cards, maps, brochures, referral cards and more. We also have an inexpensive Sanitized Messaging line, with table tents, surface labels, door hangers, etc.., to keep your guests feeling confident. Special payment options available while you re-open.

Florida Vacation Auction/Dickinson & Associates Point of Contact: Sal Dickinson Email/phone: sal.dickinson@dickinsonassoc.com; (239) 770 5555 Description of Offer/Area of Expertise: A marketing and sales resource.

Florida Attractions Association 3 June 2020

FPIS, Inc. Brochure Distribution & Travel Marketing Point of Contact: Linda Higgins Email/phone: LindaH@fpis.com; (321) 303-4181 Availability: as needed Description of Offer/Area of Expertise: In our hotels and tourist centric properties, throughout Florida, in brochure displays we offer regular placement of your marketing piece. We can also assist you with design and printing needs. Please let us provide you with a complimentary evaluation of your brochure for its effectiveness before you print again. We provide individual materials for promos or other new offers directly to a Hotel Concierge or Front Desk Staff; We are now able to carve out a special smaller local route to maximize your budget; We offer discounted drive market routes on the Interstates leading into Florida from throughout Virginia and North Carolina.

Also available is mobile advertising with graphics on our company vans which regularly travel the tourism arena. Need a low cost digital program ? We offer www.VisitorTips.com that includes Nationwide Marketing. Regular placement is complimentary for our brochure clients, however Banner Ads can also be purchased. Finally, don't miss out on what we offer for web-site development, search engine optimization and other marketing options via our sister company First Priority Marketing. Check out "Our Work" at www.firstprioritymarketing.com

Global Sourcing International, LLC Point of Contact: Andrew Keighley Email/phone: : andrew@globalsourcingintl.com; (813) 375-1012 Availability: 24/7 Description of Expertise: PPE, Banners, Tents & Signs, Advertising Specialties, Brand Design & Creative, Consumables, Print, Retail Products, Uniforms, etc. Business Description: GSI,LLC specializes in sourcing, developing, designing, packaging, and OEM (Original Equipment Manufacturing) products domestically and overseas designed to enhance our clients' brands. Our areas of expertise include: Uniforms, Workwear & Apparel, Graphics, Murals, Banners, Tents & Signs, PPE, Promotional & Retail Products Service Categories A - L: ADA Compliance, Advertising Services, Advertising Specialty Products, Amenities for Guests, Apparel, Architectural Elements/Garden, Awards & Engraving, Business Services, Convention Services, Conventions / Tradeshows, Digital Printing, Digital Signage,

Florida Attractions Association 4 June 2020

Embroidery, Engineering Supplies, Event / Exhibition, FF&E / Warehousing, Food Service Equipment, Graphic Design, Hotel Operational Products, Housekeeping Equipment / Supplies / Service, Housewares / Smallwares Service Categories M - Z: Marketing & Advertising Services, Printer / Printing, Promotional Products, Retail, Room Directories/Menus, Signs, Signage Service, Vehicle Graphics, Uniform Sales & Rental, Wall Decor/Art

IDEAS Point of Contact: Mark Edson Email/phone: Medson@IDEASorlando.com; (407) 334-4949 Availability: Always available Description of Offer/Area of Expertise: IDEAS is a Brand and Experience Design company created in 2001 through a management buyout from the Walt Disney Company. In over 3000 projects around the globe, we’ve crafted rich destination stories, refined and built endearing brands and the guest experiences that activate them. IDEAS delivers Destination Performance: increased attendance and longer length of stay, higher guest satisfaction and per-cap spend, and sustainable relationships with your brand that drive market advocacy and intent to return. As you are refining your experience portfolio to align with a “new normal” in guest entertainment, we’d like to offer a free exchange of IDEAS about where you might most quickly see results in brand-aligned experience delivery and revenues. Give us a call…we’re happy to chat! Visit us at www.IDEASorlando.com

Imagineity, Inc. Art in Architecture Point of Contact: Steven T. Tozer, AIA, President Email / Phone: stozer@imagineity.com / 813.857.4821 Availability: Contact us anytime for a free consultation. Description of Offer / Area of Expertise Florida-based Planning and Design firm serving the Attractions Industry. Our focus is on providing Outstanding Client Service and creating World-class Guest Experiences. We are here to help you navigate the “new normal”. From immediate, operations-based upgrades to new attraction design and long-term master planning, our team of Architects, former Client-Operators and Strategic Partners has the expertise to deliver a customized solution for your needs. As Florida-licensed, LEED Certified architects, we are available to help all FAA Members in these challenging times, regardless of project type or size. www.imagineity.com Fl. Reg. AA26003457

Florida Attractions Association 5 June 2020

KHA Public Relations Point of Contact: Kathy Hernandez Email/phone: kathy@khapr.com; (407) 381-0428 Availability: Monday through Friday, 10:00am- 3:00pm Description of Offer/Area of Expertise: Kathy Hernandez & Associates (KHA PR) has been serving up award-winning public relations and publicity services to travel, tourism, attractions and hospitality industry clients for the last 15 years, working with local, national and international press to promote our clients and tell their stories. We specialize in media relations, crisis communications, media training, marketing communications and content management. We’d be happy to discuss your needs and share our thoughts. For more information, go to www.khapr.com.

Leisure Pass Group Point of Contact: Christina Simpson Email/phone: christina.simpson@leisurepassgroup.com; (305) 434-0596 Availability: flexible Description of Offer/Area of Expertise: As a company with over 1,500 attraction partners globally, we have gathered feedback from all different levels of venue and attractions re-openings. We are here to serve our partners and provide guidance to those seeking it. We also have ideas to share regarding additional streams of revenue in the short-term and can provide training to attraction staff on how our passes provide a “touchless” ticketing solution.

Little Fish Big Ocean, Inc. Point of Contact: April Sedlak Email/phone: april@littlefishbigocean.com; (407) 619-1958 Availability: Monday through Friday, 9:00am-5:00pm Description of Offer/Area of Expertise: Our flagship platform is called MaxPro, which is like a CRM and billing system on steroids. We’ve made it easy to learn, simple to use and full of features relevant to your industry. Accessible anywhere you have internet, MaxPro will quickly become an integral part of your business. We also offer custom solutions to your fit very specific business needs.

Florida Attractions Association 6 June 2020

Miles Partnership Point of Contact: Irish Carroll Email/phone: irish.carroll@milespartnership.com; (941) 320-6447

Point of Contact: Jerod Fuchs Email/phone: jerod.fuchs@milespartnership.com; (425) 280-1119 Availability: Flexible

Description of Offer/Area of Expertise: We’ve created a COVID-19 resources page that many partners may find helpful - https://covid19.milespartnership.com/ How our DMO clients are responding through our guidance The guidance we’re offering to the industry partners for Naples, St. Pete/Clearwater, Palm Beach, Sarasota and VISIT FLORIDA What kind of messaging partners might consider (so that they continue to be top of mind) We have Google Listing update video - https://www.youtube.com/watch?v=hwDV2qOE5es&feature= youtu.be This is critical if partners haven’t updated their listing. Miles has a Google My Business Listing Essentials (during COVID-19) document available.

Must Do Visitor Guides/Siesta Publications Point of Contact: Dave Ettinger Email/phone: dave@mustdo.com; (941) 400-5377

Description of Offer/Area of Expertise: A consultative resource for any attractions wishing to gain insights on how to reach the Southwest Florida market as business comes back online. Must Do Visitor Guides/Siesta Publications specializes in print, online, and social media communications.

NetWeave Social Networking Point of Contact: Kevin McNulty Email/phone: kevin@netweaveonline.com; (941) 737-8575 Availability: M-F 10-5 or by appointment

Description of Offer/Area of Expertise: NetWeave Social Networking has a decade of experience in managing and measuring social media for attractions and tourism. We are happy to review your current social programs and make recommendations on areas for expansion or improvement during this crisis.

Florida Attractions Association 7 June 2020

New Vue Solutions Point of Contact: Paul Gibbons Email/phone: paul@new-vue.com; (404) 852-1904 Availability: Flexible Description of Offer/Area of Expertise: Essential systems- Microsoft Office 365 & Email including Windows, Word, Excel For Non-profits- Many attractions use a combination of Office 365 licenses, some already installed, some from their website provider. The majority of non- profits are using this software but pay commercial rates. The lowest and best possible pricing is from Microsoft directly. Non-profits are entitled to a number of free users depending on their size, after that the per user costs are reduced heavily. There is a registration process we will do for you to eliminate the majority of this cost. More details can be found here… Get Microsoft 365 Business Premium Free; For profit- we will review the user licensing set up you have to make sure it is optimized to only spend what you need.

Performance Optimist Consulting Point of Contact: Matt Heller Email/phone: matt@performanceoptimist.com; 407-435-8084 Availability: Varies, flexible to your schedule Description of Offer/Area of Expertise: Helping you shape your leadership style and abilities to maximize potential. I work with leaders and leadership teams on communication, conducting strategic conversations, conflict resolution, growing your network and skills and removing developmental obstacles. I also focus a great deal on employee engagement initiatives, ensuring your teams have the right motivation and resources to be successful.

PGAV Destinations Point of Contact: Emily Howard Email/phone: emily.howard@pgav.com; (314) 651-1119 Availability: Pretty open and can schedule a mutually agreeable time to talk. Description of Offer/Area of Expertise: We are destination designers and can offer discussion regarding reopening your destination, or brainstorm ideas to create an environment that will bring guests and revenue back to your attraction.

PPG Paints Point of Contact: Chip Belcastro Email/phone: cbelcastro@ppg.com; (352) 431-0507 Availability: Tues., Wed., Thurs; 10:00am- 4:00pm Description of Offer/Area of Expertise: Disinfectants and known paint issues – what to expect when cleaning to prepare to reopen.

Florida Attractions Association 8 June 2020

Relate Strategy Group Point of Contact: Stephen Ekstrom Email/phone: stephen@relatestrategy.com; (646) 736-1305 x101 Availability: Monday - Thursday 9:00am-5:00pm; Friday 9:00am-4:00pm Description of Offer/Area of Expertise: Tourism business development and training experts available to help FAA members create the right experiences, messaging, delivery and strategies to generate more revenue and attract more visitors. Our work has helped organizations capitalize on growing revenue streams, including customer types that have money to spend even when your attraction is closed. Our team has more than 70 years experience building relationships with travel trade, group tour, educational and leisure travel decision makers. Our proprietary network includes over 22,000 travel companies worldwide and access to tens of thousands of educators, camp directors and scout leaders who have expressed an interest in finding new, unique, fun and enticing activities to offer their guests.

Sand Lake Minuteman Press Point of Contact: Ruthann DiLauri Email/phone: ruthann@sandlakeminutemanpress.com; (407) 355-3302 Availability: Monday through Friday, 8:00am-5:00pm Description of Offer/Area of Expertise: All types of Indoor and Outdoor Signage including Social Distancing Signage (floor decals, elevator posters, wall signs and much more) and all types of Printing.

Southeastern Point of Contact: Chuck Gerardi Email/phone: chuckg@seprint.com; (772) 600-2527 Availability: Monday through Friday 8:00am-5:00pm by appointment Description of Offer/Area of Expertise: Southeastern is a commercial print and graphic communications company with expertise in conventional and digital printing, Wide Format Printing, Direct Mail and Data services, Promotional Products, complete Retail Packaging services (folded cartons), e-commerce Storefronts and complete storage and fulfillment services.

Florida Attractions Association 9 June 2020

Student & Youth Travel Association (SYTA) Point of Contact: Carylann Assante, CAE Email/phone: cassante@syta.org; (703) 245-8089 Availability: Thursday, April 30, 3:00pm-5:00pm Description of Offer/Area of Expertise: Update on student travel industry and how tour operators are responding and working with clients under COVID-19.

The Producers Group Point of Contact: Edward Marks Email/phone: Edward.Marks@Producers-Group.com; (818) 606-9093 Availability: Flexible Point of Contact: Michael Turner Email/phone: Michael.Turner@Producers-Group.com; (727) 412-5474 Availability: Flexible Point of Contact: Claudia Nunn Email/phone: Claudia.Nunn@Producers-Group.com; (818) 334-2829 Availability: Flexible Description of Offer/Area of Expertise: Specialty is consulting, design and production of new or rehab attractions for entertainment, cultural/heritage, and brand visitor centers.

Vivaticket Point of Contact: Danny Hooper Email/Phone: danny.hooper@vivaticket.com; (407) 234-1691 Availability: Flexible Point of Contact: Scott Sauls Email/Phone: scott.sauls@vivaticket.com; (407) 405-6446 Availability: Flexible Point of Contact: Ivette Mendez-Kelly Email/Phone: ivette.mendezkelly@vivaticket.com; (407) 247-5354 Availability: Flexible Description of Offer/Area of Expertise: We are happy to consult with organizations looking for advice on re-opening strategies for limited capacity and timed admission ticketing, and contactless access control.

Florida Attractions Association 10 June 2020

Wildlife Trading Company Point of Contact Name: James Ward Email/phone: Jamesw@wtcnm.com; 203.558.1570 Availability: Monday through Friday, 9:00am to 5:00pm Description of Offer/Area of Expertise: Wildlife Trading Company is a retail solutions partner focusing on partnering with attractions to improve their revenues, profits and guest experience from their retail operations. WTC offers retail management consulting, assortment planning, inventory management, store design and retail operations outsourcing.

Florida Attractions Association 11 June 2020