supplier quality assessment questionnaire dn tech 11 written: pml revision… · 2015. 11. 17. ·...

DN TECH 11 WRITTEN: PML

REVISION: 20 AUTHORISED: JA

ISSUED: 20/05/15 APPROVED: LC

Macphie Supplier Code

Initial: Date:

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Postcode

Supplier Name:

Out of Hours Emergency Contact Name

Contact Job Title

Contact Tel. No.

Contact Email Address

Contact Fax No.

Primary Technical Contact Name

Contact Job Title

Contact Tel. No.


Contact Fax No.

SUPPLIER QUALITY ASSESSMENT QUESTIONNAIRE

SUPPLIER QUALITY ASSESSMENT QUESTIONNAIRE

Postcode

Date Form Completed

Form Completed By

Address Line 1

Line 2

Line 3

County

Country

For Macphie use only: A = Approved; P = Provisional; F= Fail

LATEST MODIFICATION: As highlighted

Line 2

Line 3


Are any of the products/services supplied to us sub-contracted to other parties?

Who is responsible for authorising product specifications?

Specification Contact Job Title

Contact Tel. No.

Date firm established

Product and/or service supplied

What type of material is supplied?

Number of employees

SCOPE

This supplier quality assessment questionnaire shall be used to assess new supplier capabilities and confirm existing supplier compliance.

All information on this assessment questionnaire shall be treated as confidential.

Please arrange for completion and return of this questionnaire to the sender as soon as possible.

If Yes, please give details:

County

Country

Tel. No.

Manufacturer Name:

Address Line 1

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a

b

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d

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f

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Have you had any environmental incidents in the last five years which have led to civil or criminal action?

If yes, please give details:

If yes, is it accredited to ISO 14001/EMAS? Please attach documentation if accredited.

Does your company have an Environmental Policy?

If yes, please enclose a copy of your Environmental Policy

Does your company have an environmental management system?

Please Detail Accreditation

Date of Expiry

Grade

Does your company have third party accreditation, e.g. BRC Global Standard – Food, BRC/IOP, AIB, IFS, FSSC ISO

or SALSA (Safe and Local Supplier Approval)?

Do you ensure goods supplied to us are delivered in vehicles that are free from contamination or taints (where applicable) by any of the following:

Hazardous chemicals

Non-food products such as detergents, disinfectants and toiletries

Raw meat, poultry or fish

Enclose a copy of the certificate Enclose a copy of the report summary

Please attach a copy of certification

Please enclose Glass/Hard Plastics Policy

If YES to BRC Grade A/B, IFS, FSSC or AIB only, please go to question 40. If NO please complete all questions.

Is a hazard analysis and critical control point system is in use?

Is your HACCP plan certified?

Please enclose Wood Policy

Are there policies in place to ensure required temperatures are complied with during storage and distribution

of raw materials and finished goods?

Does your company have a pesticide residue policy to ensure compliance with current legislation?

If yes, please enclose a copy of your Pesticide Policy

Strong smelling foodstuffs e.g. onions, cheeses and spices (unless being supplied)

Glass or crockery

Pest & pest droppings

Please provide further details

Please detail extent of cover e.g. rodents, birds, insects, etc.

Are all visits recorded and corrective actions signed off?

Is a pest control contract in place?

If yes, name of organisation:

No. of Technician visits per annum No. of Biologists visits per annum

Is the organisation accredited?

Please give details

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Does your company have a documented Quality Management System?

If Yes, please detail

Do you have allergen controls on site?

Please enclose copy of Allergen Policy

Please enclose documentation detailing your company's Quality Policy and objectives.

Please enclose a copy of your company's organisation chart.

Does your company hold membership to any trade associations?

If yes, please provide further details

Are traceability audits carried out regularly?

If yes, please state frequency

Are records of non-conforming product/services maintained?

Does your company ensure raw materials are of proven non-GM IP certified sources?

Does your company operate a formal and documented system to assess your suppliers?

Do you hold signed specifications for all materials and packaging supplied?

Are inspection and test records maintained for Goods Inward Inspections?

Is traceability of products/goods maintained at all times?

Please attach a copy of your GMO Policy



Date last audit completed?

Who is the primary contact in the event of a product recall?

Does the fabric of the manufacturing site comply with the requirements of the Food Safety Act / (EC) No. 852

2004 Hygiene of Foodstuffs?

Do you have cleaning schedules for all operations?

Are investigations of non-conforming products carried out to prevent recurrence?

Does your company have Product Recall and Crisis Management Procedures?

Are the Product Recall and Crisis Management Procedures tested?


Date recall procedure was last tested?

Tel. No. of primary contact

Are end product specifications available for each product - including formulation, analytical data,

microbiological limits and organoleptic quality?


Do you have maintenance schedules for all processes/equipment?

Are all visitors medically screened prior to site visits?

Are regular Internal Quality Audits carried out?

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Microbiological Testing?

Are there in-house facilities for:

If yes, are these traceable to national standards?

Are employees given formal hygiene training?

Are employees given formal food safety (HACCP) training?

Chemical Analysis?

Are all inspection measurement and test equipment calibrated regularly and records of calibrations

maintained?

If no to either, please give details of external laboratory used e.g. name, address and accreditation

Does your company have product liability insurance?

Name of Insurer:

If yes, please give details:

If yes, to what standard/body, e.g. Basic/Supervisory – RIPHH?

Is there a system for dealing with customer complaints?

If yes, what is your target response time in relation to receipt of a complaint?

FRAUD VULNERABILITYIs there a trained team in place to review Brand Integrity & raw material vulnerability (site

TACCP (Threat Assessment & Critical Control Point) Team)?

Has a full chain of custody been identified as part of the raw material spec for all at risk raw materials (brand

integrity or vulnerability risk) i.e. every link in the supply chain right back to farm level?

Have the risk points in the supply chain been identified where integrity could be compromised?

Has the process identified any medium or high risk points, if yes please detail below:

Would any change in the raw material source / new raw material additions prompt a review of the risk

assessment?

SPECIATION & PROVENANCE CONTROLS

Policy Excess:

Please attach a copy of your product liability insurance certificate

Policy Number:

Renewal Date:

Indemnity Limit:

Are any Meat / Eggs / Poultry / Game handled on site?

For each protein on site list all the variations on site (regardless of whether supplied to Macphie or other customers).

Protein Specific breedsFarm Standard (eg. Red Tractor, Bord

Bia, Organic, Free range ect)Country of origin

Beef

Lamb

Pork

Venison

Chicken

Turkey

Pheasant

Partridge

Eggs

Where multi types of protein are handled on site – how are they

segregated?

Detail any validation testing including frequency of testing, carried

out to confirm that no Species cross contamination or adulteration

has occurred at your site & in particular in relation to raw materials

supplied to Macphie.

Where protein from different country of origin or different farm stds

are handled – how are they segregated?

Other

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1. EMPLOYMENT IS FREELY CHOSEN

1.1 There is no forced, bonded or involuntary prison labour.

1.2 Workers are not required to lodge "deposits" or their identity papers with their employer and are free to leave their employer after reasonable

notice.

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2. FREEDOM OF ASSOCIATION AND THE RIGHT TO COLLECTIVE BARGAINING ARE RESPECTED

2.1 Workers, without distinction, have the right to join or form trade unions of their own choosing and to bargain collectively.

2.2 The employer adopts an open attitude towards the activities of trade unions and their organisational activities.

2.3 Workers representatives are not discriminated against and have access to carry out their representative functions in the workplace.

2.4 Where the right to freedom of association and collective bargaining is restricted under law, the employer facilitates, and does not hinder, the

development of parallel means for independent and free association and bargaining.

_________________________________________________________________________________________________

3. WORKING CONDITIONS ARE SAFE AND HYGIENIC

3.1 A safe and hygienic working environment shall be provided, bearing in mind the prevailing knowledge of the industry and of any specific hazards.

Adequate steps shall be taken to prevent accidents and injury to health arising out of, associated with, or occurring in the course of work, by

minimising, so far as is reasonably practicable, the causes of hazards inherent in the working environment.

3.2 Workers shall receive regular and recorded health and safety training, and such training shall be repeated for new or reassigned workers.

3.3 Access to clean toilet facilities and to potable water, and, if appropriate, sanitary facilities for food storage shall be provided.

3.4 Accommodation, where provided, shall be clean, safe, and meet the basic needs of the workers.

3.5 The company observing the code shall assign responsibility for health and safety to a senior management representative.

_________________________________________________________________________________________________

4. CHILD LABOUR SHALL NOT BE USED

4.1 There shall be no new recruitment of child labour.

4.2 Companies shall develop or participate in and contribute to policies and programmes which provide for the transition of any child found to be

performing child labour to enable her or him to attend and remain in quality education until no longer a child; "child" and "child labour" being defined

in the appendices.

4.3 Children and young persons under 18 shall not be employed at night or in hazardous conditions.

4.4 These policies and procedures shall conform to the provisions of the relevant ILO standards.

_________________________________________________________________________________________________

5. LIVING WAGES ARE PAID

5.1 Wages and benefits paid for a standard working week meet, at a minimum, national legal standards or industry benchmark standards, whichever

is higher. In any event wages should always be enough to meet basic needs and to provide some discretionary income.

5.2 All workers shall be provided with written and understandable Information about their employment conditions in respect to wages before they

enter employment and about the particulars of their wages for the pay period concerned each time that they are paid.

5.3 Deductions from wages as a disciplinary measure shall not be permitted nor shall any deductions from wages not provided for by national law be

permitted without the expressed permission of the worker concerned. All disciplinary measures should be recorded.

_________________________________________________________________________________________________

6. WORKING HOURS ARE NOT EXCESSIVE

6.1 Working hours must comply with national laws, collective agreements, and the provisions of 6.2 to 6.6 below, whichever affords the greater

protection for workers. Sub-clauses 6.2 - 6.6 are based on international labour standards.

6.2 Working hours, excluding overtime, shall be defined by contract, and shall not exceed 48 hours per week.*

6.3 All overtime shall be voluntary. Overtime shall be used responsibly, taking into account all the following: the extent, frequency and hours worked

by individual workers and the workforce as a whole. It shall not be used to replace regular employment. Overtime shall always be compensated at a

premium rate, which is recommended to be not less than 125% of the regular rate of pay.

6.4 The total hours worked in any 7 day period shall not exceed 60 hours, except where covered by clause 6.5 below.

6.5 Working hours may exceed 60 hours in any 7 day period only in exceptional circumstances where all of the following are met:

• this is allowed by national law;

• this is allowed by a collective agreement freely negotiated with a workers' organisation representing a significant portion of the workforce;

• appropriate safeguards are taken to protect the workers' health and safety; and

• the employer can demonstrate that exceptional circumstances apply such ass unexpectedproduction peaks, accidents of emergencies.

6.6 Wokers shall be provided with at least one day off in every 7 day period or, where allowed by national law 2 days off in every 14 day period.

*International standards recommend the progressive reduction of normal hours of work, when appropriate, to 40 hours per week, without any

reduction in workers' wages are hours are reduced.

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7. NO DISCRIMINATION IS PRACTISED

7.1 There is no discrimination in hiring, compensation, access to training, promotion, termination or retirement based on race, caste, national origin,

religion, age, disability, gender, marital status, sexual orientation, union membership or political affiliation.

_________________________________________________________________________________________________

8. REGULAR EMPLOYMENT IS PROVIDED

8.1 To every extent possible work performed must be on the basis of recognised employment relationship established through national law and

practice.

8.2 Obligations to employees under labour or social security laws and regulations arising from the regular employment relationship shall not be

avoided through the use of labour-only contracting, sub- contracting, or home-working arrangements, or through apprenticeship schemes where there

is no real intent to impart skills or provide regular employment, nor shall any such obligations be avoided through the excessive use of fixed-term

contracts of employment.

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9. NO HARSH OR INHUMANE TREATMENT IS ALLOWED

9.1 Physical abuse or discipline, the threat of physical abuse, sexual or other harassment and verbal abuse or other forms of intimidation shall be

prohibited.

Detailed below is the Ethical Trading Initiative Base Code which is the minimum standard we expect our suppliers to maintain throughout their

supply chain.

If Yes, please link the appropriate manufacturing site to the Macphie site you supply.

SOCIAL ACCOUNTABILITY STANDARDSIt is the aim of our company to meet our customer expectations by acting responsibly in all of our corporate and commercial activities, and to

achieve this, we need to identify the current position throughout our supply chain.

Are you a member of Sedex?

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notice.

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in the appendices.



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practice.





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prohibited.

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notice.

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in the appendices.



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practice.





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prohibited.

Does it address all the business critical areas of your business?

In drafting your Plans did you follow a recognized national or international Standard or documented Best Practice?

SUPPLY CHAIN MANAGEMENT QUESTIONNAIRE

Do you have a Business Recovery / Continuity Plan and if so, to what extent does it ensure that you will meet our existing terms for :-

• Quantity of supply

• Quality of supply

• Price

• Timescale

Have you undertaken any exercises or tests to validate that your Plans will deliver your Business Continuity objectives? If yes, please give the

date(s)

Was the exercise or test facilitated or witnessed by an independent person who provided you with a report or completion certificate? (Please

provide a copy of this document)

If yes, what Standard or Best Practice Guide did you follow?

If no briefly what methodology did you use to prepare your Plan?

When was it drafted?

Please can you confirm acceptance of the Ethical Trading Initiative Base Code?

Please attach a copy of your Ethical Trading policy

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Has the process used to develop the Plan been audited by an external body?

If so by who and when? (Please provide a copy of any report or compliance certificate)

Have any recommendations made for improvement to the Plan as a result of the Exercise been implemented?

When is the Plan next due for exercise or testing?

Is the Plan subject to review and update at least annually?

If your premises suffer a major loss or interruption what alternative arrangements do you have to supply us e.g. do you have other locations which

could supply to the required capacity, do you have any formal reciprocal agreements with other suppliers?

Do you have any customers or clients that you would have to supply before you could meet our requirements?

Have recommendations submitted as a result of the audit been implemented?

Do you have any particular supplier dependency? If so who / what is it?

If yes, do you know if they have any Business Recovery and Continuity Plans and do they comply with the questions asked in this document?

Have you experienced any serious interruption to your facility over the last 5 years? If yes, please provide details

How much time would elapse between an incident that stopped your normal method of working to meet our requirements and the first delivery

under your alternative arrangements?

Would your alternative arrangements change your delivery to us in any way? If so how?

Do you have a separate Recovery Plan for your Information Systems? If so how long would it be before these are recovered and available to you?

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ENCLOSURES

Company’s GMO Statement and Certification

PLEASE ATTACH ANY SUPPLEMENTARY INFORMATION YOU FEEL WOULD BE VALUABLE TO THE ASSESSOR

Company’s Environmental Policy and Certificate

Company’s Accreditation Certificate/s and Report Summary

HACCP Policy

Wood and Glass / Hard Plastics Policies

Document Attached? (Yes / No)

Date:

Ethical Trading Policy

Please note: With prior notification, we reserve the right to evaluate your premises.

Name:

Signed:

Position:

Pesticide Residue Policy

Quality Policy and Objectives

Company's Organisation Chart

Allergen Control Policy

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ExtendedCountries Product and/or service supplied Yes/No

Afghanistan Ingredient Yes

Albania Packaging No

Algeria

American Samoa

Andorra

Angola

Anguilla

Antarctica

Antigua And Barbuda

Argentina

Armenia

Aruba

Australia

Austria

Azerbaijan

Bahamas

Bahrain

Bangladesh

Barbados

Belarus

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia

Bosnia And Herzegovina

Botswana

Bouvet Island

Brazil

British Indian Ocean Territory

Brunei Darussalam

Bulgaria

Burkina Faso

Burundi

Cambodia

Cameroon

Canada

Cape Verde

Cayman Islands

Central African Republic

Chad

Chile

China

Christmas Island

Cocos (Keeling) Islands

Colombia

Comoros

Congo

Cook Islands

Costa Rica

Cote D'ivoire

Croatia (Local Name: Hrvatska)

Cuba

Cyprus

Czech Republic

Denmark

Djibouti

Dominica

Dominican Republic

East Timor

Eritrea

Estonia

Ethiopia

Ecuador

Egypt

El Salvador

Equatorial Guinea

Falkland Islands (Malvinas)

Faroe Islands

Fiji

Finland

France

French Guiana

French Polynesia

French Southern Territories

Gabon

Gambia

Georgia

Germany

Ghana

Gibraltar

Greece

Greenland

Grenada

Guadeloupe

Guam

Guatemala

Guinea

Guinea-Bissau

Guyana

Haiti

Heard And Mc Donald Islands

Holy See (Vatican City State)

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Iran (Islamic Republic Of)

Iraq

Ireland

Israel

Italy

Jamaica

Japan

Jordan

Kazakhstan

Kenya

Kiribati

Korea

Kuwait

Kyrgyzstan

Lao People's Democratic Republic

Latvia

Lebanon

Lesotho

Liberia

Libyan Arab Jamahiriya

Liechtenstein

Lithuania

Luxembourg

Macau

Macedonia

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Marshall Islands

Martinique

Mauritania

Mauritius

Mayotte

Mexico

Micronesia

Moldova

Monaco

Mongolia

Montserrat

Morocco

Mozambique

Myanmar

Namibia

Nauru

Nepal

Netherlands

Netherlands Antilles

New Caledonia

New Zealand

Nicaragua

Niger

Nigeria

Niue

Norfolk Island

Northern Mariana Islands

Norway

Oman

Pakistan

Palau

Panama

Papua New Guinea

Paraguay

Peru

Philippines

Pitcairn

Poland

Portugal

Puerto Rico

Qatar

Reunion

Romania

Russian Federation

Rwanda

Saint Kitts And Nevis

Saint Lucia

Saint Vincent And The Grenadines

Samoa

San Marino

Sao Tome And Principe

Saudi Arabia

Senegal

Seychelles

Sierra Leone

Singapore

Slovakia (Slovak Republic)

Slovenia

Solomon Islands

Somalia

South Africa

Sth Georgia And The Sth Sandwich Island

Spain

Sri Lanka

St. Helena

St. Pierre And Miquelon

Sudan

Suriname

Svalbard And Jan Mayen Island

Swaziland

Sweden

Switzerland

Syrian Arab Republic

Taiwan, Province Of China

Tajikistan

Tanzania

Thailand

Togo

Tokelau

Tonga

Trinidad And Tobago

Tunisia

Turkey

Turkmenistan

Turks And Caicos Islands

Tuvalu

Uganda

Ukraine

United Arab Emirates

The UK

United States

United States Minor Outlying Islands

Uruguay

Uzbekistan

Vanuatu

Vatican

Venezuela

Viet Nam

Virgin Islands (British)

Virgin Islands (U.S.)

Wallis And Futuna Islands

Western Sahara

Yemen

Yugoslavia

Zambia

Zaire

Zimbabwe

England

Scotland

Wales

Northern Ireland

Produce of More Than One Country

Produce of the EU

European Union

South America

West Bank and Gaza

Golan Heights

Ivory Coast

North West Atlantic

North East Atlantic

Central Western Atlantic

Central Eastern Atlantic

South Western Atlantic

South Eastern Atlantic

Baltic Sea

Mediterranean Sea

Black Sea

Indian Ocean

Pacific Ocean

Antarctic Ocean

Countries

Afghanistan

Akrotiri

Albania

Algeria

American Samoa

Andorra

Angola

Anguilla

Antarctica

Antigua and Barbuda

Argentina

Armenia

Aruba

Ashmore and Cartier Islands

Australia

Austria

Azerbaijan

Bahamas, The

Bahrain

Bangladesh

Barbados

Bassas da India

Belarus

Belgium

Belize

Benin

Bermuda

Bhutan

Bolivia

Bosnia and Herzegovina

Botswana

Bouvet Island

Brazil

British Indian Ocean Territory

British Virgin Islands

Brunei

Bulgaria

Burkina Faso

Burma

Burundi

Cambodia

Cameroon

Canada

Cape Verde

Cayman Islands

Central African Republic

Chad

Chile

China

Christmas Island

Clipperton Island

Cocos (Keeling) Islands

Colombia

Comoros

Congo, Democratic Republic of the

Congo, Republic of the

Cook Islands

Coral Sea Islands

Costa Rica

Cote d'Ivoire

Croatia

Cuba

Cyprus

Czech Republic

Denmark

Dhekelia

Djibouti

Dominica

Dominican Republic

Ecuador

Egypt

El Salvador

Equatorial Guinea

Eritrea

Estonia

Ethiopia

Europa Island

Falkland Islands (Islas Malvinas)

Faroe Islands

Fiji

Finland

France

French Guiana

French Polynesia

French Southern and Antarctic Lands

Gabon

Gambia, The

Gaza Strip

Georgia

Germany

Ghana

Gibraltar

Glorioso Islands

Greece

Greenland

Grenada

Guadeloupe

Guam

Guatemala

Guernsey

Guinea

Guinea-Bissau

Guyana

Haiti

Heard Island and McDonald Islands

Holy See (Vatican City)

Honduras

Hong Kong

Hungary

Iceland

India

Indonesia

Iran

Iraq

Ireland

Isle of Man

Israel

Italy

Jamaica

Jan Mayen

Japan

Jersey

Jordan

Juan de Nova Island

Kazakhstan

Kenya

Kiribati

Korea, North

Korea, South

Kuwait

Kyrgyzstan

Laos

Latvia

Lebanon

Lesotho

Liberia

Libya

Liechtenstein

Lithuania

Luxembourg

Macau

Macedonia

Madagascar

Malawi

Malaysia

Maldives

Mali

Malta

Marshall Islands

Martinique

Mauritania

Mauritius

Mayotte

Mexico

Micronesia, Federated States of

Moldova

Monaco

Mongolia

Montserrat

Morocco

Mozambique

Namibia

Nauru

Navassa Island

Nepal

Netherlands

Netherlands Antilles

New Caledonia

New Zealand

Nicaragua

Niger

Nigeria

Niue

Norfolk Island

Northern Mariana Islands

Norway

Oman

Pakistan

Palau

Panama

Papua New Guinea

Paracel Islands

Paraguay

Peru

Philippines

Pitcairn Islands

Poland

Portugal

Puerto Rico

Qatar

Reunion

Romania

Russia

Rwanda

Saint Helena

Saint Kitts and Nevis

Saint Lucia

Saint Pierre and Miquelon

Saint Vincent and the Grenadines

Samoa

San Marino

Sao Tome and Principe

Saudi Arabia

Senegal

Serbia and Montenegro

Seychelles

Sierra Leone

Singapore

Slovakia

Slovenia

Solomon Islands

Somalia

South Africa

South Georgia and the South Sandwich Islands

Spain

Spratly Islands

Sri Lanka

Sudan

Suriname

Svalbard

Swaziland

Sweden

Switzerland

Syria

Taiwan

Tajikistan

Tanzania

Thailand

Timor-Leste

Togo

Tokelau

Tonga

Trinidad and Tobago

Tromelin Island

Tunisia

Turkey

Turkmenistan

Turks and Caicos Islands

Tuvalu

Uganda

Ukraine

United Arab Emirates

United Kingdom

United States

Uruguay

Uzbekistan

Vanuatu

Venezuela

Vietnam

Virgin Islands

Wake Island

Wallis and Futuna

West Bank

Western Sahara

Yemen

Zambia

Zimbabwe

Yes Ingredient

No Packaging

N/A

Yes

No

supplier quality assessment questionnaire dn tech 11 written: pml revision… · 2015. 11. 17. ·...

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