supply chain activities of city

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1 Supply Chain Activities of Teer Soya Bean Oil| City Group

Executive Summary

Soya Bean Oil is very important ingredient in cooking for daily life in our Bangladesh. Teer

Soya Bean Oil is the demanded one in our local market. It is a high quality & favorable food

item for all.

City Group has a very good Supply Chain which is maintained strictly to deliver the product to

the customer.

After analyzing the market demand we have seen that there is a demand in the market for this

kind of product. And after SWOT analysis we have seen that the company has a great

opportunity to enlarge the business into foreign countries.

The supply chain activities of City Group for Soya Bean Oil shows the real image of a supply

chain related to our theoretical lessons that helps us to understand the supply chain activities.

Throughout human history, the frequency and content of meals has varied. These tended to be

natural, sweet foods that required little preparation.

In nineteenth-century America, interest in nutritious foods shifted from natural foods to prepared

commercial foods. Teer refined soya bean oil is that like of ethnic nutritious food item which is

produced from the fresh soya bean seeds and Crude degummed soya bean oil.


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1.0 Introduction

The world is full of wonders. First the raw materials are collected and using them the finished

product is made. And then they are stored in different inventories of different locations. After

that it is marketed in the market and people can get them from the retailers in the market. Thetotal process or the functions involved in fulfilling a customer request are called supply chain.Describing a supply chain of one of the big manufacturing company of Bangladesh is a great

challenge to me. But I have enjoyed the challenge and the journey to fulfill the challenge to

describe the total supply chain activities of the city group for TEER soya bean oil. It is a greatpleasure to collect the information and match them with the theoretical descriptions from the

lessons. Comparing the supply chain was another interesting tusk.

1.1Origin of the Study:The report is prepared to fulfill the requirement of subject Network Relationship & Supply Chain

Management in the BBA program of Northern University Bangladesh. My course authorized meto prepare a report about Supply Chain Activities. Gathering practical knowledge and experience

about supply chain activities in the large organizations is the primary objective of the report.

Besides observing this, it shows how the product is produced and delivered to customer and thewhole process is controlled or maintained.

1.2 Objective of the Study:

The primary objective of this report is to fulfill the course requirement as a part required by thecourse.

The secondary objective of the report is to let the student introduce with the practicalknowledge of the course.

The third objective is making the student capable and fit for the job market, as making report is

a prime part of the job.In the meanwhile report will help to understand the effectiveness of the course.

The main objective of the report is to complete the BBA program by successfully effecting

period. And find out the similarity of the theoretical knowledge with the practical experiences of

real Supply Chain Activities.


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Data Collection

Secondary DataPrimary DataSource

Operational Manual

Website

Discussion with the

management personal

1.3 Scope of the Study:

I have some scope and opportunities to collect the data for the report. For these I can collect very

important data and information. I can collect it from web site, management personals, relatives

etc. from the supporting organizations. I get many effective aids like from the supportingorganizations web-site I got a lot of information which help me to prepare the report. I use myuniversity library. From our university library we got many help from relevant reports & books.

1.4 Methodology:

Methodology deal with the method is the principle activity of this analysis. In the methodology I

firstly try to find out website contain and difference. Then I try to compare with each other. And

finally try to find out the position each other.

The study requires various types of information, procedures, and methods of import business.

Both primary and secondary data are available have been used in preparing their report .

Figure 1.1: Data Collection Method


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1.5 Limitations of the Study

The following limitations are apparent in the report:

Inaccurate or contradictory information.

Field practice varies with the standard practice that also created problem. Electricity problem Respondents had limited time to response my question. A fear works everywhere in the company that if it will hamper the goodwill of the

company.

Lack of data: The relevant data of the website are poor. For the reason I have to fallenseveral problem. Some time I could not find the appropriate data it is a large limitation.


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2.0Corporate Background:

The date 6th February, 1972 marks the journey of a valiant effort in Gandaria, Dhaka - onewhich marked the beginning of the company known as "CITY OIL MILLS" - the founder

Chairman; Mr. Fazlur Rahman started the group from scraps virtually. The initial period

was marked with a lot of hardships due to the post war era when the country faced economicfallout. Initially the mission of the company was to produce mustard oil for the local market

consumption. The overwhelming demand for the product propagated and the company soon

found its way into the business arena.

For the next 18 years, the company operated within the vicinity of the Dhaka city and met the

demands of the local market. The revenue generated from this soon gave away for the

entrepreneur to evolve the company, which was by now one of the largest mustard oilproducing plants in the country.

A vision - to transform the company to a 21st century conglomerate of the country started.

"City Vegetable Oil Mills" was established at Rupshi, on the outskirts of Dhaka city. Thiseffort evidenced an accelerated growth ofCity Group and the company was soon found to

open two more sister concerns by the year 1994 - "Hasan Vegetable Oil Mills Limited" and

"City Fibers Limited".

Within this period the founder also devised new production units and soon brand was born -

"TEER", the name itself captivating the hearts and minds of the people. Appearing in thisbanner was the flagship product, "TEER SOYA BEAN OIL", which soon found a good

market share.

The overwhelming revenue generated and the unprecedented popularity of the products of

City Group soon found its way into the hearts of the people. City Group was by now one ofthe emerging industries of the country with an ever-expanding business, which led to 21 sister

concerns by the end of the year 2006.

Presently, the company focuses on meeting and responding to the ever-changing needs of the

consumers both home and abroad. Till now City Group is one of the largest company in the

country, and business reaching foreign countries making it one of the best conglomerates ofthe country. Years of meticulous work have paid off and by now CITY GROUPOF

INDUSTRIES has started its alteration towards an International Standard Company along

with its 21 sister concerns.

The journey till now remains an epic adventure with more yet to come and they strive with aquest - "A Quest for Excellence!"


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2.1Key Milestones:

Sl# Name of Company Name of ProductYear of

Establishment1 City Oil Mills Mustard Oil 1972

2 City Rerolling Mills MS Rod 1985

3City Vegetable Oil Mills

Limited

Refined Soya bean oil &Palm Olein

June 1990

4 City Fibers Limited P.P. Oven Bag October 1992


LimitedHDPE Containers September 1994

6 Hasan Flour Mills Limited Atta, Flour & Semolina December 1995

7

Hasan Printing &

Packaging IndustriesLimited

Paper Carton September 1999

8 Hasan Containers Limited Tin Containers September 1999


Limited

PET Bottle and Mineral

WaterFebruary 2001

10 Shampa Oil Mills Limited Mustard Oil April 2001

11Farzana Oil RefineriesLimited

Refined Soya bean &Palm Olein

April 2001

12 City Dal Mills Limited Beans June 2001

13 Grain mark Indenting 2001

14 Rahman Synthetics Limited P.P. Oven Bag August 2001

15Deepa Food Products

Limited

Refined Soya bean &

Palm OleinOctober 2003

16VOTT Oil Refineries

Limited

Refined Soya bean &

Palm OleinFebruary 2004

17 City Hair Oil Limited Refined Coconut Oil May 2004

18 City Feed Products Ltd. Poultry & Fish Feed November 2004

19City Seed Crushing

Industries Ltd.

Soya meal & Rapeseed

CakeFebruary 2005

20 City Salt Industries Ltd Salt March 200521 City Sugar Industries Ltd Sugar July 2006


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2.2Chairmans Massage:

It gives me a great honor and pleasure to introduce City Group of Industries to you. Forover 36 years our company has made valiant efforts in order to provide the consumers in the

mass and premium market with quality products. We always look forward into all the aspects

of providing quality food and health consumables for you.From the initial days till now we strive always to achieve customer satisfaction by providing

quality consumables at rational price. We have presently achieved a reasonable market share

in the local market with our products. We are presently exporting in the Middle East andsome other places as well and look forward to serve the whole world as an International

Brand. We always look forward to you on how to achieve more customer satisfaction.

Please let us know regarding any aspect you feel concerned about through our website. We

look forward to extend our services through this website.Welcome and wish you best of luck. Hope your journey through our web site will be a

pleasant one.

2.3Recognition:In recognition to his excellent contribution to the business arena of Bangladesh, Mr. FazlurRahman, Chairman of City Group received the most prestigious business award "Business

Person of the Year 2005" given by DHL-Daily Star Business Award.

Our Mission is: To provide high quality health and food consumables for the consumers inan affordable price and raise awareness in the Local & International market for manufactured

consumables from Bangladesh.

Keeping this goal ahead they embarked on a mission. Along the stages they achieve a lot andthe key milestones provides the information of their establishments.

Corporate - Mission Statement


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2.4Corporate Vision

To transform the company to a 21st century conglomerate of the country.

2.5Corporate mission

To provide HYGIENE, HEALTH & EXCELLENCE in food consumables for the

consumers at an affordable price and raise awareness in the Local & International

market

City Group cares a great deal about the health concern of consumers. This is what enables

them to maintain the highest quality of hygiene and health standards while marketing their

products, in order to meet the common goal - Excellence!

The products have acquired fame and are quite popular in the context of Bangladesh. Each of

the brands & products are the ambassadors of the company's goodwill and their struggles to

achieve success through quality. The potentials are very high for the products in the market.

The entire range of consumables is packed using very high quality food grade packs, PET

bottles & HDPE cans. They also use a wide range of world-class high quality machinery in

their production units to provide hygienic food consumables to the consumers.

Their Principal Objectives can be further broken down into 5 parts:

Passion for Excellence Business Integrity Pioneering Commitment Development


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2.6Products; They Produced

The past years have been proved to be the testing grounds for City Group in the domestic

and international arena. Achieving more than 21 production units - City Group continues

with its achievement of milestones every year.

Starting after the Liberation war with virtually nothing - City Group has now been able to

establish itself as one of the premier level Group of Industries in the corporate arena of

Bangladesh and has managed to gain fame overseas as well. Being in the forefront it always

encourages the employees to take bold steps in expansion of their business. This is certainly a

huge achievement for the company.

In the years to come its a hope to play a leading role in the corporate sector of the country

and fulfill the common goal - "Quest for Excellence!"

Products:

Refined Soya Bean Oil

Refined Palm Olean

Super Refined Palm Olean

Mustard Oil

Coconut Oil

Vanspati

Wheat

Flour

Semolina

Mineral water

Beans

Iodized Salt

Refined Coconut Oil

Refined Sugar

Poultry & Fish Feed

Soya meal & Rapeseed cake


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2.7Brands:

Teer, Jibon, Sun, Natural

Teer

Teer is the premium brand, which is also our first brand into market. Based upon our

corporate logo , it emphasizes on achieving all high quality products, which come to

captivate the heart of the consumers.

The three red arrows of symbolize the three aspects of qualityHYGIENE, HEALTH &

EXCELLENCE!

Hygiene is a key factor when one particularly produces food items. At City Group it is

ensured the entire production unit maintains the highest levels of Hygiene while

manufacturing food items, as the business depends upon quality products.

It is not only the brand that speaks but also the relentless pursuit of achieving excellence in

the products. Each of the flagship products under is cared for with highest levels of

quality and assuring the strictest standards possible. Each of our consumers throughout the

country knows the brand popularly as they would in any other brand.

Being of age and respected in the market, all the products under holds a competitive

market share that makes the company proud.


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The Products has welcomed in her wings are:

- Refined Soya bean Oil

- Mustard Oil

- Coconut Oil

- Refined Palm Olein

- Double Fractionated Palm Olein

- Beans

- Vanaspati

- Atta

- Flour

- Semolina (Suji)

- Salt

- Soya meal

- Rapeseed Cake

- Poultry Feed

- Fish Feed

- Refined Canola Oil

- Sugar


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3.1 The Raw Materials

City Group of Industries rely on excessive imports to ensure proper hygiene and quality

levels for food based consumable items. They import all round the year to keep up with the

production levels. They encourage all professional companies engaged in export of foreign

items to kindly contact them [email protected]

Import & Export Department is located in the Corporate Office. The foreign or local

suppliers, who are interest to do a business, contact with I&E department to make a deal.

The list of food consumable commodities used for regular import is as follows:

Food Items

Wheat

Peas

Pulses

Mustard Seeds

Canola Seeds

Rape Seeds

Soya bean Seed

Crude Degummed Soya bean Oil (CDSO)

Crude Palm Oil

Crude Palm Olein

Raw Sugar
mailto:[email protected]:[email protected]:[email protected]:[email protected]


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3.2Refined Soya bean Oil

Refined from Crude Degummed Soya bean Oil (CDSO)Teer Refined Soya bean Oil is one

of the key flagship brands ofCity Group. Other than that the company also produces Sun

Refined Soya bean Oil.

The extraction process starts first as Crude Degummed Soya bean Oil (CDSO) is imported

directly from foreign countries in large oil tankers to Chittagong port, from where its brought

to the refineries ofCity Group.

The CDSO is refined with utmost perfection maintaining a harmony of both International and

Local Standards that are required along with safety and hygiene concerns. The refining

process eliminates all the impurities that are present in the CDSO in the form of acid oil,

moisture, gum and etc making sure it reaches the hands of the consumers in perfect cooking

condition.

For our consumer benefits the Standard Specifications and Nutrition Facts for Soya bean Oil

is provided below:

Specifications

Refractive Index at 40o

C 1.4661.470

Iodine Value 122-135

Acid Value 0.06-0.12 mg/g as KOH

Unsaponifiable Matter 3.254.00 mg/g as KOH

Saponification Value 190.1192.5 mg/g as KOH

Volatile Matter at 105o

CPercent by Mass

0.080.12


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Nutrition Facts

Per serving of 10 gm

Calories 90K Cal

Cholesterol Nil

Sodium Nil

Saturates 1.50 g

Monounsaturated 2.00 g

Polyunsaturated 6.50 g

Our Refined Soya bean Oila flagship product from City Group comes in three types

of Pack to meet the everyday needs of every type of household and consumer. Our packing

sizes are provided below:

Food Grade HDPE Poly Bag

900 mL

Food Grade HDPE Can

5 Liters 4 Liters 3 Liters 2 Liters


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Food Grade PET Bottle

5 Liter 4 Liter 3 Liter 2 Liter 1 Liter 500 mL

Tin

16 Liter

Drum

186 Kg


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4.1Distribution Network

Good product marketing depends on a good and effective distribution network.

The company believes in these words and this is what inspires the company to drive further

and further strengthen its network.

City Group has an extensive array of distribution network and with the help of this network

it has been able to extend its products into all the districts of Bangladesh. It looks further into

the prospects of extending its distribution network to all the Thana level and welcomes all

prospective Distributors / Dealers. This ensures the product availability.

Each individual territory is taken care of well in advance by their territory managers and their

sales staffs are always there to assist the distributors with the demands. This shows the ability

to keep up with the Response Time.

The products have been popular with the people of the country and with the overwhelming

demand; they are furnishing themselves to meet the new consumer. This shows the Customer

Experience about the Teer soya bean oil.

The company hopes to meet the consumers through its distributors and look forward with

effective planning and strategic campaigning to support its sales. Only the coming days will

predict its quality

The consumer pack is the vital tool in the day-to-day business of the company. Going out for

the mass market the consumers, they take high care into their products and make sure that

they are of best quality with the variety.

Meeting the standards of BSTI (Bangladesh Standard Testing Institute), all of the products are

manufactured with the maximum effort into maintaining quality and hygiene. Starting from

the collection of manufacturing items wheat, crude palm olein, soya bean oil till the packing

and finally delivery, each of the process is thoroughly checked by the QC staffs who work

round the clock to maintain the best quality of products from the manufacturing units.

Standard hygienic food grade poly packs and PET bottles are used to obtain the best quality


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of environmentally perishable items and are packed with the latest machines for the everyday

consumers.

The Supply Chain Activities of Teer Refined Soya Bean Oil

Supplier

Foreign importTeam

Mongla or Potengyaport

VOTT mill

(1st & 2nd Refining)

Farzana OilRefineries Limited

(3rd Refining)

City Vegetable OilMills Limited (4th &

Final Refining)

Packaging unit

inventory Dealers/Distributors

wholesalers

Retailers

Customer


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Suppliers

City Group of Industries also welcomes prospective companies, which may be interested

into supplying raw materials, equipment, etc. They enlisted the suppliers with their plan into

their database for evaluation.

Mainly the Raw materials for Teer Soya Bean Oil are Crude Degummed Soya bean Oil

(CDSO) and Soya bean Seed.

The Crude Degummed Soya bean Oil (CDSO) and Soya bean Seed are purchased

specially from Argentina, Brazil, Canada, Australia and Russia. Moreover they collect the

material from other countries also. There is a foreign import team working in different

countries that visit the areas for the grains and negotiate the price and make a deal. After that

members of the foreign import team placed the raw materials into the ships to send them into

Bangladesh. In this process city group hires the international ships for transportation.

Moreover a team of the company always works inside the country to visit various locations to

purchase the Soya bean seeds from the best farmer. This trading is generally happens in the

Mukam (Haat) of different villages. After that they use different transports like container,

trucks, pickup vans etc to send the materials into the production side.

Manufacturer

After reaching into the Mongla and Potengya Port the materials are carried by the company

ships (MV CITY) into Chittagong VOTT Oil Refineries Limited where the 1st

& 2nd

refining

are done. Then using MV Tanker Ships the materials are transferred into the Farzana Oil

Refineries Limited for 3rd refining which is situated in Rupshee. After that they are moved

into City Vegetable Oil Mills Limited for 4th

and final refining. The refining processeliminates all the impurities that are present in the CDSO in the form of acid oil, moisture,

gum and etc making sure it reaches the hands of the consumers in perfect cooking condition.


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Then the refined soya bean oil is ready for the consumers and it is packetized into the Food

Grade Poly bags from City Fibers Limited, into Food grade HDPE cans fromHasan PlasticIndustries Limited, into Food Grade pet bottles from City PET Industries Limited and into

Food Grade Tins fromHasan Containers Limited. All these packages are printed from

Hasan Printing & Packaging Industries Limited where the cartons are produced & printed.

All these industries are situated in Rupshee.

After 4th

refining some oils are packaged into 186kgs Drums for the industrial uses which are

from Hasan Plastic Industries Limited. These drums are used for the barrel wise sold oil.

Now Teer Refined Soya Bean Oil is ready to use. Now it is stored into the ware houses of the

company and according to the orders it delivers 2000 ton of oils everyday to the dealers of the

City Group. They get the orders from the distributors by dues or memos of the orders in

papers or over the system software and then send the orders to the distributors within a very

short time which is not more than 20 days. The company carries the transportation cost for the

delivery.

Distributors

City Group has more than 1000 distributors all over the country. The company fixes the area

for the distributors and fixes the lowest amount of distributorship for the agencies or dealers

who want to get distributorship. Who can carry the cost to hold inventories needed according

to the company requirement are selected according to the tender process.

Distributors send the orders to the manufacture unit using the due process from the company

and within a very short time

Distributors get the orders from the wholesalers and they always have the stock. Then they

deliver the orders to the wholesalers according to the negotiation of the lead time. It takes one

or two days only.


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Wholesalers

Wholesalers are the local groceries of different markets of the different areas. They go to the

distributors and order the amount of the products they needed. Then the order is delivered to

wholesalers within 2 days. Wholesalers have their own inventories into their shops.

Retailers

Retailers are the local grocery shops and other retail points. They collect the products from

the wholesalers or the local distributors in wholesale prices. Then sell the products to the

customer at retail prices.

Customers

Customers go to the retail shops or nearest wholesalers to buy the product and after paying the

money they can buy the required product from them.

Moreover the company directly deals with other companies for the industrially used oils

which are provided with 186kg Drums. These types of companies are Olympia Bakery,

Decent Pastry Shops, Alamin Foods, and Bonoful etc.

On the other hand some chain shops like Agora, Meena Bazar and others have the contract for

the Teer refined soya bean oil with the company.


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5.1Supply chain design for Teer Soya Bean Oil

The City Group has a strong supply chain design to make the product always available in the

market. They have over 1000 distributors all over the country to cover all the locations with

huge capacity. The company has its own transports; moreover it has the deals with other

transport companies to avoid the lack of transport. The company uses trucks, pickups vans,

containers, tanker ships, ships of its own. The company has a good information system all

over the company. Now the computer is using in every offices to list the daily trades with

special software.

5.2Supply Chain Planning

Teer Soya Bean Oil is a very popular product in the Bangladesh. It captured in all the

segments of Bangladeshi food oil market

The company built the strong inventories which has all the features to store the product safely

for long time and to avoid the uncertain over demands. So the company always tries to make

the inventory full all the time.

The company gives the distributorship to dealers who are nearer from each other to make a

backup for demand uncertainty.

The company has the plan always to promote the product over the country. So they fix the

time and plan for the market promotions by advertising the product in radio and TV

concerning the demand uncertainty, competitors over the time horizon.

5.3Supply Chain Operation

The company delivers the product everyday according to the due time.

The company accepts the individual orders from the customers.

The company is determined about its operating policies like the company delivers the product

in right time. The works of different units are set to avoid the confusion and indiscipline.


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5.4Demand Uncertainty

Teer Refined Soya Bean Oil is a daily life product so it has the demand in the market all the

time. Thats why the company is always trying to increase the production capacity to meet the

local demand. Moreover the demand for the soya bean oil can be predictable. So the company

has already increases a great number of channels all over the country. This is a great

advantage for the company to beat the short Lead Time. Already the company has different

variety of the product. The company is increasing its technological sights in an impressive

way that can allow the high levels of innovation.

So we can say if there is any Demand Uncertainty the can easily handle the uncertain demand

with its assets, policies and the hard works of its employees.

5.5Whether the supply chain of Teer soya bean oil is responsive or

efficient:

The company follows the highest quality for the products with the higher margin profit for

pricing strategy. According to the Mfg Strategy it follows the capacity flexibility for

manufacturing the product. But they tries to reduce the lead time but not at expense of greater

cost. According to the supplier selection strategy they prefer the speed, flexibility and quality

of the raw materials with the suppliers. City Group has a greater reliance on responsive modes

of transportation. For the inventory the company has buffer inventory or stock.

So we can say the supply chain of Teer soya bean oil is mainly responsive but it changes the

decisions about supply chain activities with different situations focusing on customer

satisfaction.


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6.0Drivers of the supply chain

Facilities

City Group has more than 1000 Dealers or distributors all over the country. It looks further

into the prospects of extending its distribution network to all the Thana level and welcomes

all prospective Distributors / Dealers.

The company has two company outlets one of which is situated in Gandaria and another one

is situated in Konapara.

Inventory

City group of industries have the huge places for the inventory. The company always

maintains the flow of the product regularly. It keeps the inventory full every time.

Transportation

The company uses-

Trucks

Tanker Ships

International Ships

Containers/ Cargo

Pickup vans etc.


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Info System

Info system is very systematic in city group. All the current trading information are saved in

computers with a special software and it can be displayed to the other offices of City Group.

Sourcing

The company selects the best suppliers from the outside of the country or inside the country.

They choose the raw materials by the experts and then a negotiation happens. After a deal the

supplier is selected and evaluated all the time for his supply. If the supply satisfies the QC

experts then the company tries to create a good relation with those suppliers for future trades.

As the raw materials are purchased by the foreign import department so they physically check

the materials and then send them to the manufacturing unit. The team on behalf of the

company contracts with suppliers for product availability with quantity flexibility contracts.

Pricing

There is always pricing policy in a company. The city group has some pricing policies also.

But which is declared the company follows the international market to make the pricing of the

product.


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7.0 SWOT analysis:

SWOT stands for Strength, Weakness, Opportunities and Threats. It is one of the most important

steps in formulating strategy for a product.

SWOT Analysis

Internal Factors

Strenghth Weakness

External Factors

Opportunity Threats


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7.1 Strength:

. They should follow a good strategy. These are given below:

Strong Brand Image in the market.

It is healthy.No color is added.

All the staffs in company are well experienced and skilled.

Existing Channel.

Good maintenance of supply chain

7.2 Weakness:

Some old processes are followed

Sometimes the lead time increases

7.3 Opportunity:

Easy to become a market leader.

Dragging new customer.

Opportunity to expand business in abroad.

Developing a new marketing strategy.

New products Idea.

Large Market.

Availability of raw materials.

7.4 Threat:

Political unrest.

Extortion and rising crimes.

New Competitors.


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8.0 Findings:

The purpose of Supply Chain Activities of City Group for Teer Soya Bean Oil is to understand

the practical Supply chain activities in real life.

The company keep the relationship with the supplier How do they maintain the production and the quality How the distribution network works to deliver the product to the customer hand

8.1 Recommendations: The promotional activities should be increased. The product should be well designed. The product should be advertised effectively. The product should not be overpriced. Consideration of competitors is necessary.


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9.0 Conclusion:

The City Group is a very well-known company in our Country. Refined Soya Bean oil is the

daily needed product in our life. Teer Refined Oil is meeting the daily demands for soya bean oil

all over the country with the best quality and that possible happens only for the good Supply

Chain of Teer Refined Soya Bean Oil. Hope one Teer Refined Soya Bean Oil will capture the

foreign market with the leading power besides meeting the demand of the local markets.


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supply chain activities of city

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