supply chain digital - april 2015

www.supplychaindigi tal .com

Apri l 2015

Championing sustainable suppliers with its new online portal

Organisations seek stronger CSR in Palm Oil industry

Top 10 undergraduate SCM courses in the US

http://www.supplychaindigital.com

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Sam JermyEditor

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W E L L H E R E W E A R E , presenting you with the

fourth monthly edition of Supply Chain Digital of

2015 already. It may be April, but there are no fools

in this issue. Our front cover feature showcases

Walmart, the largest retailer in the world and

employer of a staggering two million people across

the world. You may know them as Asda, Seiyu or

Best Price…but Walmart is everywhere in some

shape or form and it has just recently announced

the debut of its Sustainability Leaders shop, an

online shopping portal on Walmart.com that

helps customers identify and purchase products

from suppliers that are leading in sustainability.

We also have an interesting story on how a

cacophony of human rights organisations and

NGO’s are coming together to increase standards

in the palm oil supply chain, and with corporate

social responsibility a big focus currently;

organisations have a vested interest in this topic.

We also have a nifty Top 10 on the best

undergraduate courses in supply chain

management in the United States.

Enjoy the read!

E D I T O R ’ S C O M M E N T

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CONTENTS

TOP 10

Walmart championing sustainable suppliers with its new online portal

Organisations seek stronger CSR in Palm Oil industry

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16

Features

undergraduate SCM courses in the US

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SUPPLY CHAIN MANAGEMENT

LOGIST ICS

CONTENTS

http://issuu.com/action/page?page=24



W E S U P P O R T T H E L E A D E R S s u b s e a | a c c o m m o d a t i o n | c a b l e | o � s h o r e s e r v i c e v e s s e l s

Yo u r p a r t n e r i n o � s h o r e s h i p b r o k i n g s e r v i c e sw w w. f e a r n l e y o � s h o r e s u p p l y. c o m

Chartering

Newbuilding

Sale & Purchase

Market Intelligence

Consultancy / Advisory

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62

130

108

38

Majaal Warehouse Co

Southeast Construction

Transnet

Region of Waterloo Ion Rapid Transit System

ALD Automotive Travis Perkins

Company ProfilesEUROPE

32 Event: Multimodal 2015

38 Travis Perkins

MIDDLE EAST

52 Majaal Warehouse Co

AFRICA

62 Transnet

CANADA

108 Region of Waterloo Ion Rapid Transit System

120 South East Construction BRAZIL

130 ALD Automotive

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CONTENTS

















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The world’s largest retailer unveiled its online Sustainability Leaders shop at Global Milestone Meeting to highlight its most sustainable suppliers

Edited by: SAM JERMY

WALMART championing sustainable suppliers with its new online portal

LOGIST ICS

1 0 A p r i l 2 0 1 5

WALMART, THE WORLD’S largest

company by revenue according to

the Fortune Global 500 list in 2014,

recently announced the debut of

its Sustainability Leaders shop, an

online shopping portal on Walmart.

com that helps customers identify and

purchase products from suppliers that

are leading in sustainability.

It is currently the biggest private

employer in the world with over

two million employees, the largest

grocery retailer in the US and is

leading the fightback in the vicious

UK supermarket price war under its

subsidiary Asda.

The launch of the Sustainability

Leaders shop builds on the company’s

ambition to provide customers more

information about the products they

purchase at Walmart. The new portal

helps to advance Walmart’s goal to

Walmart is one of the world’s largest companies

LOGIST ICS

F E AT U R E A R T I C L E S H O R T E N E D H E A D L I N E

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Walmart is one of the world’s largest companies

offer customers a way to choose

products they can afford, and that are

produced in an environmentally and

socially responsible way.

The Sustainability Leaders shop

is the customer-facing iteration

of Walmart’s Sustainability Index,

launched in 2009 in collaboration

with The Sustainability Consortium

(TSC), an independent, third-party

organisation of academic-based

“Our customers can trust us to work with suppliers who have an ongoing commitment to both sustainability and affordability” - Neil Ashe, President and CEO of Walmart Global eCommerce.

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scientists and more than 100 member

organisations that creates tools and

strategies to drive more sustainable

consumer products.

Over the last several years,

Walmart and TSC have worked with

suppliers, several leading non-profit

organisations and TSC to build the

Sustainability Index.

Neil Ashe, President and CEO of

Walmart Global eCommerce, said:

“The Sustainability Leaders shop on

Walmart.com is the first step in helping

our customers identify which brands

and suppliers are leading the way in

sustainability.

“Our customers can trust us to work

with suppliers who have an ongoing

commitment to both sustainability and

affordability.”

Until now, the Sustainability

Index, which gathers and analyses

The shopfloor inside a Walmart

“We’ve done the heavy lifting to empower our customers to put their money where their heart is” - Kathleen McLaughlin,

Senior Vice President of

Sustainability for Walmart.

LOGIST ICS

W A L M A R T C H A M P I O N I N G S U S TA I N A B L E S U P P L I E R S

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The shopfloor inside a Walmart

information about a suppliers

approach to managing its social

and environmental impact on the full

lifecycle of its products, had only been

a tool for Walmart and its suppliers.

Now, as part of the Sustainability

Leaders shop, important insights from

the tool are available to anyone.

The Sustainability Leaders shop

takes information from the Index

and translates it into an easy-to-

understand format for Walmart

customers. Products displayed with a

badge indicate that their manufacturer

ranks as best in class among other

suppliers in that product category,

based on their responses to detailed

category surveys developed by TSC.

The badge symbolises that the

manufacturer of a particular product is

ranked highest among its peers within

its category; or in categories where

there are many leading manufacturers,

products made by any manufacturer

that scores over 80 percent, will also

qualify for a badge.

Although the badge isn’t specific to

the individual product’s environmental

or social impact, the manufacturer and

category level approach is intended

to help customers identify companies

leading in sustainability.

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Diagram explaining the report

“We’ve done the heavy lifting to

empower our customers to put their

money where their heart is.” said

Kathleen McLaughlin, Senior Vice

President of Sustainability for Walmart.

“The Sustainability Leaders shop gives

customers the tools to make more

informed choices, and it’s a great way

for us to do good business.”

Depending on the product category,

specific and pertinent factors are used

“The Sustainability Leaders shop gives customers the tools to make more informed choices, and it’s a great way for us to do good business.” - Kathleen McLaughlin

LOGIST ICS

W A L M A R T C H A M P I O N I N G S U S TA I N A B L E S U P P L I E R S

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choice of products they use every day.”

“The Sustainability Consortium

is also pleased to provide Walmart

shoppers with important insights

about what sustainability factors

matter most for each product category

through the library of fact sheets found

in the Sustainability Leaders shop.”

Each week, more than 250 million

customers and members visit Walmart’s

11,453 stores under 71 banners in 27

countries and e-commerce websites

in 11 countries. With fiscal year 2015

revenues of nearly $486 billion, Walmart

employs approximately 2.2 million

associates worldwide.

To visit the Sustainability Leaders

shop, please click here. For more details

on the Sustainability Index, click here.

to evaluate a company’s sustainability

efforts. The relevant social and

environmental factors for a product

are not always obvious and the Index

helps illuminate what matters most for

each type of product.

Customers can also better

understand the issues that TSC has

identified as the most important

in evaluating sustainability in each

product category through a series of

fact sheets, also available through the

Sustainability Leaders shop.

Sheila Bonini, TSC CEO, said: “TSC

tools are used by hundreds of Walmart

suppliers across sectors to drive

sustainability in the supply chain, and

now this information is being directed to

Walmart consumers to help inform the

www.walmart.com/sustainabilityleaders

http://corporate.walmart.com/global-responsibility/environmental-sustainability/sustainability-leaders/introducing-the-walmart-sustainability-leaders-shop

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The guide was developed by a forum of experts comprised of NGOs, workers organisations, representatives of unions, investors and philanthropic organisations from the United States, Europe, Liberia, Malaysia, and Indonesia

ORGANISATIONS SEEK STRONGER CSR IN PALM OIL INDUSTRY


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Unprecedented coalition of human rights and environmental groups release

recommendations for companies to eradicate labour abuses in the supply chain

THE GROWING GLOBAL demand

for palm oil has contributed to

systemic human rights abuses of

workers, including children, and

requires stronger labour protections

throughout the industry’s supply chain.

Now, an unprecedented and

diverse alliance of international

human rights and environmental

organisations released Free and

Fair Labor in Palm Oil Production:

Principles and Implementation

Guidance. This guide is the first of

its kind and details comprehensive

There are 3.5 million palm oil workers in the Malaysia and Indonesia region


O R G A N I S AT I O N S S E E K S T R O N G E R C S R I N P A L M O I L I N D U S T R Y

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There are 3.5 million palm oil workers in the Malaysia and Indonesia region

recommendations to implement fair

labour practices in the palm oil sector.

Glorene Das, Executive Director

of Tenaganita, a Malaysian NGO that

campaigns for the rights of migrant

workers, labourers and women,

said: “Malaysia’s palm oil industry is

heavily dependent upon the labour

of migrant workers, but many of

these workers fall prey to serious

exploitation at the hands of their

employers or recruitment agencies.

“Palm oil growers and government

must work to bring the industry

working standards in line with Free and

Fair Labour Principles for all workers,

including the most vulnerable. They

can begin with reforming common

industry practices like unethical

recruitment, withholding of identity

documents, and low wages that put

workers at undue risk of forced labour

and, at the same time ensure that child

labour is excluded from the industry.”

In less than two decades palm oil

production has quintupled, making

it the most widely traded and used

edible vegetable oil; it is now found

in one of every two products sold

in Western grocery stores. Roughly

85 percent of palm oil is grown in

Malaysia and Indonesia, employing

3.5 million workers in the region.

To keep up with the rising demand

and competitive global commodity

prices, the industry has relied on

keeping labour costs low. Extreme

labour abuses, including use of

forced and child labor, have

“Palm oil growers and government must work to bring the industry working standards in line with Free and Fair Labour Principles for all workers, including the most vulnerable”

- Glorene Das, Executive Director of Tenaganita

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proven to be all too common.

Herwin Nasution, longtime

plantation labour organiser and

executive director of Indonesian

labour organisation Oppuk, said:

“For many years I have witnessed

the exploitation and unfair treatment

of palm oil laborers in Indonesia.

“The Fair Labour Principles outline

what palm oil companies must do to

uphold the rights of plantation labourers

who have been abused too often by the

state and their employers. We call on

our government to prevent, investigate,

punish, and redress these abuses

through effective policies, legislation,

regulations, and adjudication, and

HUMANITY UNITED

Humanity United, a US-based foundation dedicated to building peace and advancing human freedom, led and supported the development of this document. Humanity United is part of the Omidyar Group, which represents the philanthropic, personal, and professional interests of Pierre and Pam Omidyar.

www.humanityunited.org

Many global companies have already committed to sourcing responsible palm oil


F E AT U R E A R T I C L E S H O R T E N E D H E A D L I N E

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Many global companies have already committed to sourcing responsible palm oil

we call on all palm oil producers, their

buyers, and investors to adopt and

implement the Fair Labour Principles.”

Many companies have already

committed to sourcing responsible

palm oil by the end of 2015 out of

concern for controversies taking

place in their supply chains. As their

deadline quickly approaches, the

outlined recommendations offer

a detailed set of guidelines to help

companies, consumer brands,

investors and stakeholders reach

those commitments by eliminating

forced labor and exploitation in

their supply chains and improving

the rights and wages of workers.

Practices associated with forced

labour in the industry have included

debt bondage, confiscation of

passports, physical confinement,

withholding of wages, false terms

of employment and threats of

physical and sexual violence.

Lucia von Reusner, shareholder

advocate for Green Century Capital

Management, which manages

responsible and diversified fossil

fuel-free mutual funds, commented:

“Globally respected companies

increasingly recognise that the

use of forced and child labour to

produce key ingredients like palm

oil is an unacceptable business

practice that risks damaging their

brand and shareholder value.

“The Fair Labour Principles outline what palm oil companies must do to uphold the rights of plantation labourers who have been abused too often by the state and their employers.

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A man inspecting the palm oil branches


O R G A N I S AT I O N S S E E K S T R O N G E R C S R I N P A L M O I L I N D U S T R Y

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A man inspecting the palm oil branches

The principles and guidelines were

based on the International Labour

Organisation’s core conventions

and the UN Guiding Principles

on Business and Human Rights.

Among the recommendations:

• Eliminate all forms of forced

or compulsory labour

• Abolish the worst forms

of child labour

• Respect freedom of association and

the right to collective bargaining;

• Provide adequate protective

equipment free of cost

• Provide adequate housing,

water, medical, educational

and welfare amenities

• Ban all highly hazardous pesticides

including persistent, carcinogenic

and endocrine disrupting pesticides

• Commit to reasonable working

hours and progress toward

payment of a living wage;

• Practice ethical recruitment with

no fees for workers or seizure

of identity documents;

• Establish a legitimate, accessible,

and transparent grievance

mechanism, consistent with

the UN Guiding Principles on

Business and Human Rights; and

• Commit to meaningful

transparency and disclosure

of all plantation processes.

The guide was developed by a

forum of experts comprised of

NGOs, workers organisations,

representatives of unions, investors

and philanthropic organisations

from the United States, Europe,

Malaysia, and Indonesia.

Partner organizations include:

Federasi Serikat Perkerja Minamas,

Finnwatch, Firestone Agricultural

Workers Union of Liberia, Forest

Peoples Programme, General

Agriculture and Allied Workers Union

of Liberia, Humanity United, Interfaith

Center on Corporate Responsibility,

International Labor Rights Forum,

Land Empowerment Animals People,

Link-AR Borneo, MONDIAAL-FNV,

Malaysian Palm Oil NGO Coalition,

OPPUK, Oxfam, Pesticide Action

Network Asia and the Pacific,

Rainforest Action Network, Sawit

Watch, SERBUNDO, Serikat Buruh

Medan Independen, Serikat Buruh

Mandiri Indonesia, Tenaganita, Trade

Union Care Center, Verité, and Walk

Free, as well as advisory support

from CERES.

TOP10undergraduate SCM courses in the USEverywhere from Pennsylvania to Texas appear in our list of the ten chief undergraduate courses in supply chain management based in the United States

W R ITTE N BY: SA M J E R MY

TOP 10

undergraduate SCM courses in the US

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Here at Supply Chain Digital we are always seeking out news and statistics that we think will be interesting to our c-level readers involved in supply chain management, logistics and so on.As it happens, I recently read an independent study from Software Advice, a supply chain management software advisory firm, who ranked the top undergraduate and postgraduate programs for supply chain

technology education. This technology ranking was calculated through a scoring system created by the company’s supply chain expert, Forrest

90+ Degrees and Certificates are Offered Online from Arizona State

Texas University, Austin

TOP 10

www.sof twareadv ice .com/scm 2 7

T O P 1 0 U N D E R G R A D U AT E S C M C O U R S E S I N T H E U S

Burnson, which was based on data collected from course descriptions, program curriculums and course syllabi on university websites. The final rankings are as follows (see opposite page):

So, why were these programs the best of the best? According to Burnson it was because, “these supply chain management programs give students the flexibility to really explore the technological side of supply

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Pennsylvania State University

Western Michigan University

University of North Texas

Georgia Institute of Technology

University of Tennessee

Rutgers University

Auburn University

Michigan State University

Arizona State University

University of Texas Austin

2 8 A p r i l 2 0 1 5

basic concepts these programs give students an opportunity to hone their skills in niche fields through the integration of engineering and IT courses.

Thanks to these electives students are given the opportunity to gain valuable experience with software that is used heavily in the industry.

Although, not all programs are giving students the opportunity to learn the software that is

147 Bachelors 73 Masters and 30 Doctoral Programs at Western Michigan University

Western Michigan University

chain management while still firmly grounding them in its basic concepts.” By going beyond the

TOP 10



becoming an increasingly important part of the supply chain professional’s toolkit.

Perhaps surprisingly of the top 15 undergraduate SCM programs, just four offer a class devoted to learning an enterprise resource planning (ERP) system. It is not any better in the graduate programs, with only one the top SCM graduate programs offering a class devoted to learning a commercial ERP platform.

When asked what common themes he saw in the top programs on both the

undergraduate and graduate level, Burnson said:

“The best universities on our list tended to offer a wide variety of required and elective courses, from database management to software engineering to geographic information systems to enterprise resource planning and so on.

140 Degrees Options in 13 Schools and Colleges at Auburn University

Pennsylvania State University

TOP 10



quality universities are investing the necessary time and resources to create high caliber programs dedicated to educating the supply chain workers of tomorrow.

Although, it shouldn’t come as much of a surprise that schools are ramping up their supply chain programs since degrees in SCM are becoming more appealing to prospective students. These top ranked programs understand in order to win over these students they need to offer more than a basic education in SCM. They know students want to attend a university or college that will help them become technologically advanced so employers will see them as a cost effective asset upon graduation.

With this in mind, it would benefit any person interested in a Bachelor’s or Master’s in SCM to read this study in its entirety to understand which program is right for them before committing to a school.

To read the full report, click here.

“ERP is especially critical, and so the forward-thinking universities that offer or require a full class to teaching an ERP platform performed especially well on our ranking. The universities that didn’t perform as well tended to have more limited curricula and fewer course offerings, with less of an emphasis on software and technology.

“That’s not to say they don’t otherwise offer a good SCM education; just that the top-performing universities are on the cutting edge in seeing supply chain management more fundamentally as a STEM field of study than a traditional business management field of study.”

With industry experts forecasting a talent gap for supply chain professionals, it should calm the nerves of many to know high

24campuses; 17,000 faculty and staff and 100,000 students at Pennsylvania State University

http://www.softwareadvice.com/scm/industryview/top-universities-report-2015/

Retailers share supply chain innovation at MULTIMODAL 2015

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Image copyright to Rob Sturges

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MULTIMODAL

Retailers including Boots, Waitrose, and Sainsbury’s will share insight on supply chain efficiencies and innovation at

Multimodal 2015, from 28-30 of April.Thought leaders from Blue Chip companies

such as the Co-Operative and Lafarge will discuss modal shift, omnichannel challenges, and best practice for new legislation during workshops at the exhibition.

Robert Jervis, Multimodal Director, said: “This year, more than ever before, Multimodal is bringing logistics decision makers together with innovators and suppliers working towards more efficient, compliant supply chains.

Green initiatives, omnichannel opportunities, and compliance will top the agenda at the UK and Ireland’s leading logistics show

E U R O P E

www.mul t imoda l .o rg .uk 3 5

MULTIMODAL

“We are looking forward to a lively three days of networking and business opportunities for visitors and exhibitors, as well as some informative debate and useful training sessions.”

Over 250 transport and logistics exhibitors will be showcasing original solutions to an expected visitor audience of over 7500 supply chain decision makers at the free-to-attend show at the Birmingham NEC.

Multimodal features three days of seminars and workshops, as well as the exhibition, and a schedule of networking opportunities including a VIP Gala Dinner and Awards ceremony.

Emma Murray, Multimodal Seminar Director, Image Copyright

Michael James Photo

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Images above and on right spread are copyright to Michael James Photo

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www.mul t imoda l .o rg .uk 3 7

MULTIMODAL

said: “We have teamed up with The Chartered Institute of Logistics and Transport (CILT), the Freight Transport Association (FTA) and others to put together a programme looking at how to run slicker, more compliant supply chains.”

Exhibitors from across the supply chain spectrum attending this year will include PLUS Logistics, DP World Southampton, Dachser Ltd, The Pallet Network, DB Schenker, and Charles Kendall Freight.

Registration is now open using an online system connected to LinkedIn profiles, which enables visitors and exhibitors to organise one-to-one meetings and easily contact suppliers and peers who are attending the event.

Multimodal is the UK and Ireland’s leading freight transport and logistics exhibition, which also features a series of topical seminars and masterclasses, and hosts a Shippers’ Village, giving freight buyers a private space to meet logistics suppliers. The supply chain show, entering its eighth year, is free-to-attend and will take place at the Birmingham NEC 28-30 April 2015. The Multimodal Awards and VIP dinner take place on Tuesday 28 April.

Multimodal 2014 was the biggest in the show’s history, with over 280 exhibitors and record breaking attendance of over 7100 supply chain executives.

For more information and to see details of the Multimodal Awards and VIP dinner, and other networking events, visit www.multimodal.org.uk

New Distribution Hub Strengthens Travis Perkins plc Supply ChainWritten by: Matthew Staff Produced by: Craig Daniels

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TRAVIS PERKINS

Travis Perkins plc has seen strong and continued growth over recent years, with £5.6 billion of revenue generated in 2014

alone. The Group has almost doubled turnover in the past five years and is forecasting a similar increase in revenue over the course of the next decade. 2015 will see Travis Perkins plc concentrate on its appeal to customers, along with expanding its branch and service network.

Built up of builders’ merchants and retail businesses, a pivotal component of the Group’s rolling three and five year targets revolves around the supply chain, and Steve Smart,

The UK-based builders’ merchant is updating its physical supply chain to ensure the ‘Easy Supply of Product’ across all of its businesses

Travis Perkins plc’s

new Omega Centre

at Warrington

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w w w. t r a v i s p e r k i n s . c o . u k 4 1

TRAVIS PERKINS

the Director of Distribution Development, is adamant that this strategy will continue to reap rewards moving forward.

“My role is to look at what we do today and determine how to do it more efficiently along with predicting what the business will require of us in three and five years’ time and deciding what we need to put in place now to make sure we are in a position to be able to deliver that,” he said.

“In the future, I would like to report that the things we’ve mapped out on our current five year plan have been delivered and were the appropriate actions to support the needs of both our customers and our businesses.”

Easy Supply of ProductTravis Perkins plc’s supply chain strategy is focused around the motto ‘Easy Supply of Product’ (ESP) and designed to improve both customer experience and the Group’s branch and service network. The Group is keenly aware of how important it is for tradesmen to get the products they want, when they want them, but recognises that this can be difficult to achieve across its fragmented market and multiple businesses. Travis Perkins plc showcases some of the most renowned players in the UK’s building merchant and retail industry, including the likes of City Plumbing Supplies (CPS), Plumbing Trade Supplies (PTS), Keyline Building Materials, CCF, Solfex

Key Personnel Steve SmartDirector of Distribution Development

Steve has been Director of Distribution Development at Travis Perkins plc since 2012 and is responsible for the development and implementation of the Group Distribution Five Year Strategy. He first joined Travis Perkins plc in 2010, bringing his 20+ years of experience in supply chain management and logistics to the role of Interim Logistics Development Manager. Previously, Steve worked as a consultant supporting Spicers and Proteus PM Ltd having previously held senior positions at MFI, where he managed the Logistic operations, integrating key distribution operations without any detrimental impact on service, operation or HR performances. In his spare time, Steve enjoys playing golf, spending time with his family and working on his own DIY projects.

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COMPANY NAME

As a solutions integrator, we aim to deliver a seamless transition from traditional telecom services to unified communication platforms with built-in resilience. So in addition to our considerable technical expertise, we factor in wider considerations such as contract flexibility, recycling, DR, internal policy creation and training to

ensure we meet those expectations.If you are still developing your telecoms strategy, we would be happy to carry out a full review of your current estate and offer advice and support on the solutions which will optimise telephony and IT services for your operations today but also with an eye on the future.

Putting you in control of your business communications

[email protected]: 0333 240 9880www.arrowcommunications.co.uk

When designing any new telephony solution, whether a leading edge picocell rollout, Lync integration or multi-site VoIP deployment clearly choosing the right technology

is key. However, Arrow measures success by meeting the expectations of the people, from business owners and senior managers through to end users.

www.arrowcommunications.co.uk

E U R O P E


COMPANY NAME TRAVIS PERKINS

and Travis Perkins itself in the former sector, and Wickes, Toolstation and Tile Giant in the latter, and the ESP supply chain offers support to all of its businesses.

Smart explained: “Travis Perkins plc’s future plans are focused on the self-improvement of our business; aiming to encourage branch network growth, improve in-branch ranges and implement a multi-channel ordering system. Our ESP supply chain is an essential component in improving the Travis Perkins plc experience for both staff and customers, providing quick and easily access to stock for all branches”

“Updates to our physical distribution sites are a key factor in the creation of our ESP supply chain and our self-improvement of the business as a whole,” Smart continued. “We have a number

Travis Perkins

showcases many well

known businesses in

the industry

Itaque consed quam

aspero et modite

As a solutions integrator, we aim to deliver a seamless transition from traditional telecom services to unified communication platforms with built-in resilience. So in addition to our considerable technical expertise, we factor in wider considerations such as contract flexibility, recycling, DR, internal policy creation and training to

ensure we meet those expectations.If you are still developing your telecoms strategy, we would be happy to carry out a full review of your current estate and offer advice and support on the solutions which will optimise telephony and IT services for your operations today but also with an eye on the future.

Putting you in control of your business communications

[email protected]: 0333 240 9880www.arrowcommunications.co.uk

When designing any new telephony solution, whether a leading edge picocell rollout, Lync integration or multi-site VoIP deployment clearly choosing the right technology

is key. However, Arrow measures success by meeting the expectations of the people, from business owners and senior managers through to end users.

Arrow Business Communications has been providing innovative communication solutions to business users in the UK for over 19 years. A strong focus on bespoke propositions means that Arrow offers a range of products and value added services individually tailored to customers’ specific requirements. Our mobile, fixed and data solutions have a proven track record of reducing costs, increasing productivity and improving both communications and work flow within our customers’ organisations.

Website: www.arrowcommunications.co.uk

SUPPLIER PROFILEARROW BUSINESS COMMUNICATIONS

www.arrowcommunications.co.uk

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TRAVIS PERKINS

‘Dedicated to CPS, Travis Perkins, PTS, Keyline, CCF and Benchmarx, Omega serves 450 branches, and stocks 19,000 SKUs.’

of new sites that we are incorporating into our physical supply chain, which will improve all branch services in place today, as well as allowing space for future network and service growth, such as the implementation of a multichannel ordering system.”

Hub of activityTravis Perkins plc’s primary distribution hub, comprising four distribution centres, on Brackmills Industrial Estate in Northamptonshire covers a multitude of its businesses, and the introduction of a replica in Warrington – known as the Omega Centre and a hub for light side stock - along with additional Range Centres around the

Inside Travis Perkins Plc’s new Omega

Centre at Warrington

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TRAVIS PERKINS

country to supply heavy side stock, is part of the ESP ethos, enhancing the flexibility and time-to-market of the supply chain significantly.

The new Warrington Omega Centre is a focal point of Travis Perkins plc’s current five year plan. Dedicated to CPS, Travis Perkins, PTS, Keyline, CCF and Benchmarx, Omega serves 450 branches, and stocks 19,000 SKUs. Smart explained the process behind opening Omega: “In 2010, we took a look at the business as it stood and how we could improve – with a particular focus on the ‘Easy Supply of Product’. We were still in a recessionary minded environment so to go and ask the business to invest tens of millions into the physical supply chain structure was an

Arrow BusinessCommunications

Arrow specialises in providing bespoke IT and telephony services for businesses in the UK, helping organisations like Travis Perkins to shape their telecom strategies as they transition to newer technology platforms. Arrow’s relationship with Travis Perkins spans 11 years and has developed into a close working partnership. Arrow not only supports Travis Perkins’ telephony infrastructure across all of their sites, but are currently rolling out a unique in-store headset solution which will enhance overall customer experience as well as deliver productivity savings of 13 – 14 man days in store per week.

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COMPANY NAME

Countynet ltd is a Midlands based company with a national presence.We provide installation and support services for voice, data and security for SMEs & corporate businesses across the UK.

We are a supplier with a broad range of services offered to enhance the efficiency of our clients network.

Understanding the technical effectiveness of a commercial environment is our strength.

Recognising the right IT tool for the job can be a challenge, so a brief consultation at the beginning helps aid

decision making, because one size really doesn’t fit all!

We strive to make your network an efficient machine that integrates seamlessly with your business.

We recognise that when your business grows, so will ours, a fact we never forget when it comes to customer service.

We understand our client’s network is only as good as the cable it runs on. Therefore getting the first network element right is crucial.

Tel: 08453 900 [email protected]

www.county-net.com

E U R O P E


COMPANY NAME TRAVIS PERKINS

ask, but it was about aligning the physical supply chain with the Group’s aim to implement ESP across all businesses and provide mulitichannel ordering options for customers. .”

In addition to Omega, Travis Perkins plc is opening four ‘Range Centres’ across the country, to ensure every branch of each of its businesses can offer a wider range of stock, along with next day delivery on all items. The Cardiff Range Centre opened in December 2014 – it covers 80,000 square feet and supplies branches across the Southwest, joining the Warrington Range Centre which opened early 2014 . Two new Range Centres are also set to open in Tilbury and Coventry, in July 2015 and 2016 respectively.

These supply chain developments will allow all Travis Perkins plc businesses to offer a

Countynet ltd is a Midlands based company with a national presence.We provide installation and support services for voice, data and security for SMEs & corporate businesses across the UK.

We are a supplier with a broad range of services offered to enhance the efficiency of our clients network.

Understanding the technical effectiveness of a commercial environment is our strength.

Recognising the right IT tool for the job can be a challenge, so a brief consultation at the beginning helps aid

decision making, because one size really doesn’t fit all!

We strive to make your network an efficient machine that integrates seamlessly with your business.

We recognise that when your business grows, so will ours, a fact we never forget when it comes to customer service.

We understand our client’s network is only as good as the cable it runs on. Therefore getting the first network element right is crucial.

Tel: 08453 900 [email protected]

size of the cardiff range

centre

80,000ft2

Countynet Ltd has been providing infrastructure and support service for Travis Perkins for 11 years.

As a main contractor at Travis Perkins Omega Park DC project our responsibility is to provide infrastructure for: network points, wifi access points, CCTV, and door access, all connected via fibre optic OM4 backbone. Our skill set reaches far beyond providing cabling services. We will deliver a fully connected, functioning and warranted LAN underpinned by a host of vendors.

Website: www.county-net.com

SUPPLIER PROFILECOUNTY NET

www.county-net.com

4 8 A p r i l 2 0 1 5

COMPANY NAME

“Omega and the new Range Centres are designed to be able to allow us to support our branches better” – Steve Smart, Director of Distribution Development, Travis Perkins plc

wider selection of stock and next day delivery on all items – all part of the ESP ethos. Smart explains: “Omega and the new Range Centres are designed to be able to allow us to support our branches better and ensure our customers can get the products they need easily, while they will also massively reduce our carbon footprint.”

Planning aheadThe ongoing rolling five year plan of Travis Perkins plc not only aligns with strategies and resources at hand today but, more importantly, lines up with predictions of what the Group’s strategies and

Team members at Travis Perkins plc’s new Omega Centre

S E C T O R

www.t rav isperk ins .co .uk 4 9

COMPANY NAME

Worker at Travis Perkins

plc Omega Centre

resources will be in the intervening years. “One aspect of our plans for the ESP supply

chain involves developing a multichannel ordering system for our customers, utilising initiatives like ‘Click and Collect’” Smart explained. “We have to manage the relationships with the builders we have supplied for many years, whilst ensuring that we’re in a position to deliver to the builder who is new to the trade and may have a different view on what his or her requirements are. Our ESP supply chain is paramount to this, ensuring all of customers can access the products they want quickly and easily. ”

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COMPANY NAME

To emphasise the company’s commitment to continuous self-improvement, Travis Perkins plc has also invested in updating its IT, introducing agile involvement methodology, as well as becoming a Google-based business and investing with JDA on a group planning and replenishment system to update its inventory systems.

Smart added: “We have a solid plan on how we will enable the requirements of the business moving forward by investing and working closely with our internal and external IT providers. Agile involvement means we are able to deliver benefits far quicker and far more aligned to the business needs than we’ve ever been able to before.”

For example, Arrow, one of Travis Perkins plc’s

“We have a solid plan on how we will enable the requirements of the business moving forward by investing and working closely with our internal and external IT providers.”

– Steve Smart

Members of Travis Perkin plc

S U P P LY C H A I N


COMPANY NAME

external providers, specialises in providing bespoke IT and telephony services for businesses in the UK, helping organisations to shape their telecom strategies as they transition to newer technology platforms. Arrow’s relationship with Travis Perkins plc spans 11 years and has developed into a close working partnership. Arrow not only supports Travis Perkins plc’s telephony infrastructure across all of their sites, but are currently rolling out a unique in-store headset solution which will enhance overall customer experience as well as deliver productivity savings of 13 – 14 man days in store per week.

Smart concludes that a successful supply chain strategy depends on “the ‘Easy Supply of Product’ and planning ahead to ensure this can be offered by all individual business units.” He continued, “We have a general merchants division, which is different to the retail division, which is different to the plumbing and heating division for example. But ultimately, we need to ensure they all have quick and easy access to products through our supply chain and can pass the time and cost savings onto their customers. It comes down to understanding and working with the different business units, listening to what they and their customers are asking for, having an interpretation of what that might look like in five years’ time and evaluating the investment required to enable us to deliver that.”

Company Information

I N D U S T RY

Supply Chain

H E A D Q U A RT E R S

Northampton

F O U N D E D

Founded over

200 years ago

E M P L O Y E E S

26,000

R E V E N U E

£5.6 Billion

P R O D U C T S /

S E R V I C E S

Building merchants

https://www.facebook.com/pages/Travis-Perkins/108362535851303?fref=ts

https://twitter.com/TravisPerkinsUK

http://linkd.in/1zXa2Tv

https://plus.google.com/113038966587353374940/about

Majaal looking to replicate its success across the GCCWritten by: Sam Jermy Produced by: Dennis Morales

5 4 A p r i l 2 0 1 5

COMPANY NAME

Majaal Phase 1 (building 3) at BIW, Hidd

Majaal Warehouse Co. is looking forward to an exciting growth phase in its relatively short history, as

the company has struck upon a business plan to expand upon its early success.

The winning formula means the organisation has been able to progress without the burden of unnecessary capital expenditure, and now the prospect of having a presence in other Gulf countries such as Saudi Arabia and Oman is a distinct possibility.

Fully owned by First Bahrain, an innovative investment company, Majaal Warehouse Co. started as an organisation less than a decade

The SME-focused warehousing and industrial company from Bahrain is now ready to extend its reach to other countries

S E C T O R

w w w. m a j a a l . c o m 5 5

COMPANY NAME

Majaal Phase 1 (building 3) at BIW, Hidd

ago when strategic land was acquired to development a warehousing project. The intention was to plug a gap in the current market and cater towards small and medium-sized enterprises.

Amin Al Arrayed, Managing Director at Majaal, said: “We were embarking on a strategic development and the idea that came to us was to essentially focus on the industrial centres in Bahrain, and remedy a supply gap in the market.

“There were two key reasons for this; firstly the government was spending a large sum to develop the Salman Industrial City in Hidd with a close proximity to all major air, sea and land transport links. But central to this was the new Khalifa Bin

Key Personnel Amin Al ArrayedManaging Director Amin Al Arrayed is a co-founder of Majaal, which was his first project as the Chief Executive Officer of First Bahrain.He is responsible for the strategic objectives of both Majaal and First Bahrain. Reporting directly to the Board of Directors, he controls the development, performance and profitability of the company, ensuring the business maintains and develops its key business partnerships.

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COMPANY NAME

WWW.sanadengineering.com

M I D D L E E A S T


COMPANY NAME MAJAAL

Salman Port. The old trading port was due for closure and everything would be shifted to this new port. We pre-empted the move, secured key land and as a result our warehousing project continues to serve SMEs very well to this day.”

Situated at the Bahrain Investment Wharf (BIW), the 60,000 square metre multi-purpose facility is now at full capacity with around 30 tenants who use the warehouse for anything from storage, documentation filing and cold-store to light manufacturing, printing, and wood production.

In addition to this some tenants have packaging and distribution operations ongoing at the warehouse. There is easy access for trucks and Majaal offers a variety of service for tenants such as 24/7 security, state-of-the-art IT, Forklift, shelving and racking procurement as

Size of Majaal warehousing

project in Bahrain

60,000m2

Sanad Engineering was founded in 1991 as an engineering company providing architectural, civil and land surveying services. We have 24 years of experience of successfully delivering projects to the Commercial, Retail, Healthcare and Industrial sectors. Our class of international engineers mirror Sanad’s brand of innovation, quality and reliability. By adhering to our business model of encouraging collaborative efforts we have always found a way of nurturing a natural synergy between ourselves, our partners and clients to achieve our objectives.

www.sanadengineering.com

SUPPLIER PROFILESANAD ENGINEERING

WWW.sanadengineering.com

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MAJAAL

Mazaya Logistics at

BIW

Experts in transport logistics

At A & R Haulage, no job is too far, too complicated or too short notice for us to consider. We operate

our own fleet of highly maintained, branded trucks 24 hours a day, 365 days of the year and deliver both

to the UK and mainland Europe, specialising in the transportation of hazardous chemicals, temperature

controlled goods, and storage & distribution.

Get in touch to find out how we can help you.

Phone: +44 (0)1954 710638Email: [email protected]

www.arhaulage.co.uk

A harmony of legal expertiseexperience and excellence

[email protected]

5th FloorAl Matrook Building

Road 1705 Diplomatic AreaP.O. Box 11522

Manama 317Kingdom of Bahrain

Zeenat Al Mansoori & Associates is a leading full-service law firm in the Kingdom of Bahrain. For 25 years, the firm has been delivering creative, effective and cost efficient legal solutions with sharp thinking and impeccable execution.

T + 973 17 532012 F + 973 17 536255

well as an array of other business services.

Company evolutionRecently the company came to a crossroads in its development as a result of being at full occupancy at the BIW site. It could either build more facilities or start to develop its project more as a franchise concept, and the organisation took the latter option.

Al Arrayed said: “Majaal now offers services to lease, develop and operate warehouses for third parties. We’re leveraging our experience and success in our own project and are now offering turnkey solutions for clients as a third party agent.

“We have successfully partnered with another

http://www.zeenatalmansoori.com

M I D D L E E A S T


MAJAAL

landowner and investment company called Al Mazaya Holdings, we are developing and operating warehouses on their behalf; adding another 22,000 square metres on our portfolio of warehouses under management. We will act as facilities and leasing managers on their recently completed $20 million industrial site.

“We’ve been able to add a new revenue stream on top of the rental income with the service income. It has allowed us to expand without the heavy capital expenditure that comes with land acquisition.

“We think it’s a very prudent way of expanding across the GCC. This is how we envision growing our brand and undertaking projects outside of Bahrain.”

Effectively growing by a third in size as a result of contracts signed is something that would not be possible at the same speed if Majaal were to acquire and build on its own land. Al Arrayed sees the firm’s chosen method as a very scalable and successful business model which he hopes will allow it to gain an international presence.

As part of the wider remit, Majaal took part in the Gulf Industrial Fair in Bahrain and this provided the opportunity to not only announce it had signed with Al Mazaya but that it is eager to take on other such mandates.

Al Arrayed added: “We have actively marketed and introduced ourselves to industrial landowners from further afield. Our business model allows us to get into other markets without significant equity

Mazaya Interior at BIW

“Majaal now offers services to lease, develop and operate warehouses for third parties. We’re leveraging our experience and success in our own project and are now offering turnkey solutions for clients”– Amin Al ArrayedManaging Director, Majaal

M I D D L E E A S T

6 0 A p r i l 2 0 1 5

MAJAAL

risks and that’s always been a consideration when looking at Saudi, Oman and other countries in the GCC. We have already registered Majaal as a trademark in these territories. We are able to be more flexible going forward and can expand with ease; we are in a prime position at the moment.”

Technology and future objectivesMajaal has the potential to go far beyond its current value if the prospect of future contracts are taken into consideration. Technology

Mazaya Logistics

Mazaya at BIW,

Hidd

M I D D L E E A S T


MAJAAL

has become a key tool in the business and leveraging the correct systems to the company’s advantage is another standout feature.

AL Arrayed concluded: “I truly believe we can go from a $50m company to doubling size over a relatively short period of time thanks to the processes we have in place. We have invested quite heavily in IT platforms, such as customer relationship management (CRM) systems, that allow us to manage 50, 500 or even 5,000 tenants and their requirements, messages and payments.

“Having an automated system that alerts you on overdue issues is invaluable and keeps us on top of everything. Tech is a differentiator in our line of business and there’s no way we could manage tenants properly in Saudi and Oman if we didn’t have that automated system.

“Clearly management and reporting on profitability and potential savings need to be taken at a macro level and the ability to break down data will be critical as we expand across the GCC. The staff are the faces behind the success of Majaal though, and we are confident our core staff and the outsourced services will continue to be delivered to a high standard.”

Majaal hopes that within the next two years it has a presence in another country in the GCC, a landmark achievement in the company’s history, on its way to becoming a regional player.

It is clear to see from the success of the Bahrain model, Majaal will continue to be busy with savvy landowners for many years to come.

Company Information

I N D U S T RY

Supply chain


Hidd, Bahrain

F O U N D E D

2008

E M P L O Y E E S

Not disclosed

R E V E N U E

USD 3.3 million

P R O D U C T S /

S E R V I C E S

Warehousing

The infrastructure of success: Transnet investment supports growing South African economy Written by: Nye Longman Produced by: Dennis Morales

6 4 A p r i l 2 0 1 5

TRANSNET

T ransnet in some form or other has provided infrastructure support to South Africa and the neighbouring region for well over

a century. The company has always followed market trends, laying tracks northwards in the late nineteenth century after gold deposits were discovered in the Transvaal Republic. Since then the company has remained under state ownership and supervision, gaining control of oil pipelines and port authorities while retaining its control of freight rail. Supply Chain Director, Garry Pita

Across the board, Transnet is investing in infrastructure projects targeted at increasing the country’s economic competitiveness while ensuring opportunity and security for the communities of South Africa

www.t ransnet .net 6 5

TRANSNET S U P P LY C H A I N

Brian Molefe is the

GCE of Transnet, which

includes Transnet Port

Terminals, Transnet

National Ports Authority,

Transnet Freight Rail,

Transnet Engineering

and Transnet Pipelines

explained the company played “a vital role not only in everyday life, but in the national economy and economics of several other African states that use the networks and harbours within South Africa to transfer their imports and exports.”

Operations:With such a wide remit, Transnet has its work cut out in securing results for users, meeting government targets and keeping its own employees happy. In order to coordinate this

Liebherr Afrika (Pty) Ltd.2 Kubu Ave. Riverhorse ValleyDurban North 4071, South [email protected] facebook.com/LiebherrMaritimewww.liebherr.com

The most advanced maritime cranes from Liebherrboost South Africa’s cargo handling.

Experience the progress.

SUPPLIER PROFILE

LIEBHERR MARITIME CRANES

Liebherr Maritime Cranes is a division of the Liebherr Group and currently employs more than 3,700 employees worldwide. Liebherr Maritime Cranes specialises in cargo handling solutions for ports as well as for the shipping and offshore industry.

Liebherr Africa (LAF) is a fully owned subsidiary of the Liebherr Group which comprises more than 130 companies worldwide. Present since 1958 in South Africa, Liebherr-Africa is serving the needs of the local mining, construction and civil engineering industries for more than 57 years.

Contact: Henner Rodenwoldt Division Manager - Maritime Cranes

Liebherr-Africa (Pty) Ltd P.O. Box 40033 2 Kubu Ave Riverhorse Valley Durban North 4071

Tel: +27 (0) 31 010 0310

Fax: +27 86 754 6677

Email: [email protected]

Website: http://www.liebherr.com/en/deu/products/maritime-cranes/maritime-cranes.html

S U P P LY C H A I NTRANSNET

Mr Garry Pita,

Supply Chain

Director


vast and sometimes convoluted network of operations, Transnet adheres to directives issued by the Department of State Enterprises, including the New Growth Path (NGP) and the National Development Plan (NDP) These initiatives seek to restructure the South African economy in order to reduce inequality and poverty through the promotion of quality work opportunities. The backbone of this economic driver will be supported a strong infrastructure system of rail, ports, and pipelines, so the support Transnet provides is absolutely vital.

Through its commitment to these government initiatives, Transnet is looking to create new jobs across the South African economy and reduce the total cost of doing business

Transnet offers a broad range of job opportunities for its workforce

voestalpine VAE SA (Pty) Ltd23 Anvil Road, Isando 1600, South AfricaTel: +27 11 928 3700, Fax +27 11 928 [email protected]/vaesa

Technology leaderMaximized customer benefit

Turnout system solutions for Africa and the rest of the world

SUPPLIER PROFILE

voestalpine VAE SA (Pty) Ltd

voestalpine VAE SA (Pty) Ltd is the approved and preferred supplier in South Africa, and Africa, for all permanent way rail, ranging from high speed mainlines, urban traffic, heavy long-distance iron-ore and coal haulage and underground trackwork. Our commitment extends beyond products and services as it provides complete solutions from site-specific design, manufacturing and pre-assembly through to installation. Our guaranteed quality is benchmarked against world-class best practice.

voestalpine VAE SA’s is a company within the voestalpine AG Group, a leading European processing corporate with its own steelmaking facilities and its headquarters in Austria. The Group has four divisions, Steel, Automotive, Railway Systems and Profilform, which all occupy top positions in their respective markets. The voestalpine Group resolutely seeks and ardently follows new paths in innovation, whilst focusing on lasting benefit for its customers, shareholders and employees.

In Southern Africa the major customers are the national railway operators, private siding owners, the mining industry and companies who have installation and maintenance contracts with various infrastructure owners.

Management: David Marite, CEO

Address: 23 Anvil Road, Isando, 1600, PO Box 774, Isando, 1600

Tel: +27-11-928 3700

Fax: +27-11-928 3900


Website: www.voestalpine.com/vaesa



TRANSNET

across the country by 0.5 percent, a small but nonetheless significant figure. The company also has much potential to boost the skills profile of the communities it operates in through its dedicated localisation programme.

In recognition of this need for increased capacity, Garry Pita said: “It is our intention to strengthen our partnerships to derive greater value from our freight logistics system. We intend to play a positive role in achieving economic growth in South Africa.”

Investments: Demand for Transnet’s services is increasing continuously and is set to continue for a long time. This is because economic growth on a national scale must be supported by reliable, cost-effective infrastructure if it is to be lasting. Its responsibility to the well-being of the country is reflected through its implementation of Market Demand Strategy (MDS) which focuses on a seven year capital investment, with a projected total spend of R312 billion Pita is keen to inform us that this “excludes at least R500 billion of operational expenditure, including personnel

“We intend to play a positive role in achieving economic growth in South Africa.”– Garry Pita, Supply Chain Director

Manual labourer

Port operations

As an African leader in the Maritime Safety Authority Sphere, SAMSA leads in policy-making and is at the forefront of promoting South Africa’s Maritime Interests.

The organisation works to develop South Africa as an International Maritime Centre, while ensuring Maritime Safety, Health and Environmental Protection.

As 80% of world trade is transported via our oceans, the leadership and services that SAMSA provides are invaluable to our economy.

Visit www.samsa.org.za to find out more about how SAMSA makes a lasting difference.

SAMSA STANDS FOR LEADERSHIP IN THE MARITIME SAFETY AUTHORITY SPHERE.

http://www.samsa.org.za/

www.samsa.org.za

SUPPLIER PROFILE

SAMSAThe South African Maritime Safety Authority (SAMSA) was established under the SAMSA Act 5 of 1998. It is the authority charged with the promotion of South Africa’s maritime interests. These interests, rights and obligations are covered under international conventions to which South Africa is party, such as the United Nations Convention on the Law of the Seas (UNCLOS), the Safety of Life at Sea (SOLAS) and other maritime related conventions, which SAMSA must protect and promote. These international conventions are administered by the International Maritime Organisation (IMO).

The articulation of the maritime policy imperatives and goals are as follows:• Developing maritime awareness;• Assisting in the creation and fostering of an economic environment

for the Maritime Transport Industry which will allow it to compete with other nations;

• Contributing to the release of the full potential of the maritime industry in South Africa and to the modernisation of the shipping administration;

• Ensuring fair labour practices such as employee rights, job creation and security with acceptable standards of employee health, welfare and safety in the maritime industry.

As a result of articulations in the Transport Policy the founding legislation of SAMSA identified three core mandate of the entity as:• To ensure safety of life and property at sea• To prevent and combat pollution from ships in the marine

environment• To promote South Africa’s maritime interests

Website: www.samsa.org.za

A F R I C A


TRANSNET

An increase in demand

for Transnet’s Rail

freight operations as

demands for larger

bulk volumes increases

costs.” Aside from developing modern, sustainable infrastructure the MDS aims to create almost 600,000 new jobs by supporting the growth of local businesses.

This enthusiasm for investment breaks away from the prerogatives of previous management teams, which Pita described as conservative. Most capital investments are planned to be completed in the next five years, which will be across the company’s freight and freight rail operations. Perhaps the most important of these is to increase rail capacity growth to meet growth in market demand volumes which will see capacity soar from 79.7 megatonnes to 170.2 megatonnes. Increases in coal, iron ore and manganese exports are planned as global demand for these resources increases, especially from China.

MDs aims to create this

many new jobs

600k

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TRANSNET

7 8 A p r i l 2 0 1 5

TRANSNET



TRANSNET A F R I C A


TRANSNET

“Transnet in some form or other has provided infrastructure support to South Africa and the neighbouring region, for well over a century”– Garry Pita

As a fast-growing company expanding its presence into Africa, Axon Holdings needed a telecommunications partner that could respond quickly, allowing it to upgrade its services in real-time.

Through NeoOne, our converged access solution, we provided the perfect answer. Using NeoVoice and NeoInternet, Axon Holdings are able to run nearly 50 000 Automated Voice Messages daily.

“Neotel delivers a converged solution that works seamlessly for us,” says Andre.

They currently have 480 voice channels and plan further expansion into South Africa and Africa through the Neotel network.

NeoOne’s flexibility and scalability will enable Axon to upgrade its facilities instantly and increase its telecommunication capabilities overnight – with no downtime.

“We’ve also been very pleased with Neotel’s round-the-clock tech support. Their service excellence has given us the confidence to plan our expansion.”

Axon Holdings Divisional CEO, Andre van Zyl.

“When Africa called, Neotel allowed us to answer.”

If you’re facing telecommunication challenges, switch to Neotel.

Call 0860NEOTEL,[email protected] or visit www.neotel.co.za

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www.khulafleet.co.za

http://www.neotel.co.za

SUPPLIER PROFILE

NEOTELNeotel challenges the status quo and makes ICT simpler. Since August 2006, Neotel has helped thousands of businesses - large and small, reduce their communication costs, increase their productivity and grow their revenues. As South Africa’s first converged telecommunications network operator, Neotel provides innovative and cost savings solutions to its customers.

We welcome businesses wanting to explore options with Neotel. Neotel enables business and consumers to communicate and collaborate within South Africa and connects South Africa to the world – developed and emerging to enable commerce.

Over the 8+ years with over R6 billion investment in infrastructure, Neotel prides itself by being a level 3 business with its ~1000 passionate staff that help the business ‘inspire possibilities’ through innovative technologies and leveraging access to over 16,500 kms of national long distance fibre, over 9,000 kms of metro fibre and access to all 5 submarine cable systems that connect South Africa to the world.

Neotel provides the most superior and reliable communications services in the country to its customers and deploys innovative technology in its Converged Services and Voice, Internet and Internet Services. Thank you Transnet for your support!


Transnet rail freight equates to 80 percent of sub-Saharan Africa’s total freight

Freight Rail:Rail Operations is by far Transnet’s oldest and largest division, and the network has snaked across the Southern half of the African continent for well over a century. With so many decades of growth and innovation behind it, Transnet’s freight rail accounts for almost 80 percent of sub-Saharan Africa’s total freight infrastructure, which helps to explain why the country retains its place as one of the most developed countries on the continent. Past investment and foresight has ensured that the company has the capacity to transport freight from all of the country’s key industries including minerals, automotive, coal and agriculture. Beyond its extensive coverage of South Africa, the company oversees a web of operations which spans 17 other countries in

Transnet supports the

country’s key industries

including automotive,

coal and agriculture.

TRANSNET

8 4 A p r i l 2 0 1 5

Transnet’s

Socio-Economic

Infrastructure

Development (SEID)

portfolio has reaching

benefits, supporting

local communities

and their growing

infrastructures.

Africa, employing 25,000 people. As part of Transnet’s Socio-Economic

Infrastructure Development (SEID) portfolio the company donates old freight trailers to under-resourced communities and transforms them into usable facilities. So far over 30 such structures have been completed, enhancing the lives of over 100,000 citizens. This project has been particularly successful in delivering security to remote areas, in



TRANSNETTRANSNET

terms of both policing and healthcare. Transnet Foundation Head, Cynthia Mgijima

said: “We have invested over R27 million into the programme since 2001 and have built 19 satellite police stations and 14 multi-purpose centres. Added to this, 27,000 jobs have been created. We aim to meet the needs of the present, without compromising the ability of future generations to meet their own needs.”

Capital investment increased by 15.6 percent to R31.8 billion in Q4 of 2014.

Maintenance/Abuse Tracking

Enhanced driverawareness/training

Right mix of vehicles“fit for purpose”

Right sizing the fleet

Introduce a culture ofcontinuous improvement

Enhance reporting access to quick information

ContinuousImprovmentInitiatives

ContinuousImprovmentInitiatives

KHULA Fleet Solutions (pty) LTD was established in 2012 in an Industry dominated by large business. The founders vision was to form a truly black empowered Fleet Management Company in the South African market and was of the opinion that the industry would be receptive for a small business entrant, who would be

able to be nimble and unique in its customised product offerings, focusing on the customer’s unique needs as its key priority. KHULA Fleet’s mission is to be a premier, growing company that provides innovative, cost effective and focused, fl eet management solutions and services which are strategically suited to its clients’ operational requirements.

KHULA Fleet’s objective is to maximize the effi ciency of our client’s fl eet by reducing operational costs and reduce the impact on the environment in the most economically feasible manner, while meeting the travel needs of our clients. This balancing act will have to be well managed thus ensuring cost effective transportation choices for current and future initiatives.

These include

• Right-sizing the vehicle fl eet• Optimizing fl eet management by achieving the right mix of vehicles matched to duty requirements – Fit for Purpose• Improving vehicle use through enhanced driver awareness and training, like green defensive driving courses• Improving vehicle maintenance tracking• Timely and more comprehensive reporting on vehicle operations• Enhanced two-way communication with Client and its Business Units• Enhanced reporting to Client and its Operations• Encouraging the ongoing development of a culture of continuous improvement within Client base

Sourcing &Purchasing

VehicleDisposal

Full MaintenanceRentals (FMR)

ManagementInformation

Traffic FineManagement

Tyres

VehicleTracking

FuelManagement

MaintenanceManagement

ReliefVehicles

(short term rental)

FleetTelematics

+

OperatingRentals (OR)

+

Our Value proposition

Our Services

About Us

www.khulafl eet.co.za salesenquiries@khulafl eet.co.za +27 87 722 0003

SUPPLIER PROFILE

KHULA FLEET SOLUTIONS (PTY) LTD

KHULA Fleet in-turn delivered +-2500 vehicles nationally and expensed a capex value of +-R400 million. In 2013, KHULA Fleet was awarded in part for the light commercial and passenger fleet amounting to +-3500 vehicles. KHULA Fleet has fought the odds and remains in a strong business position going forward. We believe that through our innovation, embracement to technology based solutions and customer focused deliverables, KHULA Fleet can and will differentiate its identity in the industry.

Management: POOVANDEREN PILLAY

Tel: 011 460 0764

Fax: 086 568 4602


53 Brunton Circle

Founders New South

Modderfontin

www.khulafleet.co.za

A F R I C A


TRANSNET

Ports:Transnet Port Terminals (TPT) operates container terminals at Durban, Richards Bay, Ngqura, Port Elizabeth, and Cape Town. In 2007 redevelopment on Durban Container Terminal Pier 1 facility finished, the port becoming South Africa’s first ever rubber tyred gantry operator. Ngqura Container Terminal has also recently been launched, servicing traffic from the East, South America and West African markets. Recently,

“We aim to meet the needs of the present, without compromising the ability of future generations to meet their own needs.”– Garry Pita

The coal and minerals bulk terminal at Richards Bay

Port officials in action

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TRANSNET

14 – 32 STUDY STREET FABRICIA, KIMBERLEY, SOUTH AFRICATel: +27 (53) 832 0266 Fax: +27 (53) 832 2097www.rail2rail.co.zaEmail: [email protected]

RAIL 2 RAIL MANUFACTURES CONCRETE RAILWAY SLEEPERS

OF THE HIGHEST INTERNATIONAL STANDARDS UNDER LICENCE FROM RAIL

ONE GMBH (GERMANY) AND PROVIDES OUR CLIENTS WITH

MORE THAN 6 DIFFERENT OPTIONS IN TERMS OF SLEEPER

TYPES.

WE OFFER A FULL TURN KEY SERVICE, FROM DESIGN OF THE APPROPRIATE PRODUCT THROUGH TO A DELIVERY SOLUTION THAT IS TAILOR MADE FOR EACH SPECIFIC SITUATION

ASHLEY VAN DER BERG, OUR FOUNDER, ESTABLISHED RAIL 2 RAIL AS ARESPONSE TO TRANSNET FREIGHT RAIL’S CALL FOR ENTERPRISEDEVELOPMENT AND TRANSFORMATION IN THE RAIL SECTOR

Concrete Sleeper Innovation

www.rail2rail.co.za

TRANSNET A F R I C A


TRANSNET

14 – 32 STUDY STREET FABRICIA, KIMBERLEY, SOUTH AFRICATel: +27 (53) 832 0266 Fax: +27 (53) 832 2097www.rail2rail.co.zaEmail: [email protected]

RAIL 2 RAIL MANUFACTURES CONCRETE RAILWAY SLEEPERS

OF THE HIGHEST INTERNATIONAL STANDARDS UNDER LICENCE FROM RAIL

ONE GMBH (GERMANY) AND PROVIDES OUR CLIENTS WITH

MORE THAN 6 DIFFERENT OPTIONS IN TERMS OF SLEEPER

TYPES.

WE OFFER A FULL TURN KEY SERVICE, FROM DESIGN OF THE APPROPRIATE PRODUCT THROUGH TO A DELIVERY SOLUTION THAT IS TAILOR MADE FOR EACH SPECIFIC SITUATION

ASHLEY VAN DER BERG, OUR FOUNDER, ESTABLISHED RAIL 2 RAIL AS ARESPONSE TO TRANSNET FREIGHT RAIL’S CALL FOR ENTERPRISEDEVELOPMENT AND TRANSFORMATION IN THE RAIL SECTOR

Concrete Sleeper Innovation

Ngqura was earmarked to receive an additional R2 billion in funding to deepen several ship berths and procure a raft of technical equipment in order to expand operational capacity. Equipment procured included 18 rubber tyred gantries, 48 bathtub trailers, two megamax ship-to shore cranes and 48 haulers.

The coal and minerals bulk terminal at Richards Bay has received numerous funding packages across its four decades of service, and now has capacity to process 20 million tonnes per annum, with a berth capacity of 13. Billions of rand have been set aside to fund further capacity which will see growth in this area between 2013 and 2019 to keep up with increased demand.

In January, it was announced that the Transnet port at Saldanha Bay would receive R9.65 billion

(above and below)

The coal and mine bulk

terminal at Richards bay

www.rail2rail.co.za

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TRANSNET

Mahlohonolo MajaMANAGING DIRECTOR

WHO WE ARE

NRW’sNRW’s Trading and Logistics PTY (Ltd) is a leading South African supplier of bulk wholesale fuel, including gas and lubricants. Based in Gauteng, we are wholesale licensed, level 2 BBBEE contributor that is 100% black woman owned. We are ISO compliant and help you to comply and practice ISO OHSAS 18001: 2007, ISO EMS 14001:2004, QMS ISO 2001:2008. Operational since 2009,2009, NRW is committed to a partnership with clients to keep their performance powered on a continuous basis.

WHAT WE DO

We source, supply and store refined petroleum products, primarily liquid petroleum gas, lubricants and greases, petrol, diesel and fuel oil, for all industrial and automotive applications. We supply nationally with accounts across a wide spectrum of refineries including Sasol Oil, Total SA, PetroSA, Totalgaz and Engen. Our supply is therefore unrestricted and unlimited.

WHO WE SUPPORTWHO WE SUPPORT

Through our collaborative effort with the company Food and Trees for Africa, “The Trees for Homes” programme contributes to climate change mitigation action and is registered internationally through the Verified Emission Reductions under the Voluntary Carbon Standard (VCS).

fueling service continuity

http://nrwlogistics.sungula.com/

A F R I C A


TRANSNET TRANSNET

Mahlohonolo MajaMANAGING DIRECTOR

WHO WE ARE

NRW’sNRW’s Trading and Logistics PTY (Ltd) is a leading South African supplier of bulk wholesale fuel, including gas and lubricants. Based in Gauteng, we are wholesale licensed, level 2 BBBEE contributor that is 100% black woman owned. We are ISO compliant and help you to comply and practice ISO OHSAS 18001: 2007, ISO EMS 14001:2004, QMS ISO 2001:2008. Operational since 2009,2009, NRW is committed to a partnership with clients to keep their performance powered on a continuous basis.

WHAT WE DO

We source, supply and store refined petroleum products, primarily liquid petroleum gas, lubricants and greases, petrol, diesel and fuel oil, for all industrial and automotive applications. We supply nationally with accounts across a wide spectrum of refineries including Sasol Oil, Total SA, PetroSA, Totalgaz and Engen. Our supply is therefore unrestricted and unlimited.

WHO WE SUPPORTWHO WE SUPPORT

Through our collaborative effort with the company Food and Trees for Africa, “The Trees for Homes” programme contributes to climate change mitigation action and is registered internationally through the Verified Emission Reductions under the Voluntary Carbon Standard (VCS).

fueling service continuity

to boost its ability to provide crucial services to the nation’s oil and gas industry. This spend is part of President Zuma’s blue economy drive targeting infrastructure inefficiencies in order to streamline the South African economy for future growth. A completely new rig repair quay will be constructed alongside the building of an offshore supply base.

The ro ro (roll-on, roll-off) port at Durban also received funding to the tune of R438 million, in order to increase its Twenty-foot Equivalent Unit (TEU) handling capacity to 230,000. Earlier this year it was announced that German crane operator Liebherr would be opening a dedicated

The ro ro (Roll-on, Roll-off) port at Durban

The amount of funding

received by the Port at Durban

R438m

http://nrwlogistics.sungula.com/

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www.gibs.co.za

A F R I C A


TRANSNET TRANSNET

hub in cooperation with Transnet at Durban, to ensure that the company’s African customers received a level of quality service worthy of their global standards. The hub will contain a specialised spare parts service alongside sales and customer service departments. It will meet the specific needs entailed by the mining industry; namely specially trained personnel and dedicated infrastructure.

Liebherr is opening a dedicated hub in cooperation with Transnet

‘Earlier this year, it was announced that German crane operator Liebherr would be opening a dedicated hub, in cooperation with Transnet’

www.gibs.co.za

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TRANSNET

©2015. PricewaterhouseCoopers (“PwC”). All rights reserved. (15-16635-1)

Turning challenges into opportunities

www.pwc.co.za

At PwC, we understand that every business is unique. Working with our clients, we first gain an understanding of their industry, and then bring value-adding solutions to the table. Our Advisory practice is proud to be working alongside Transnet to identify opportunities in the following areas: • Strategy support• Capital project and programme assurance• HR change management• Private sector participation• IT effectiveness• Protecting against fraud and corruption

To see how we can help your business, visit www.pwc.co.za.

A F R I C A


TRANSNET TRANSNET

Pipelines:Transnet’s pipeline operations have been fuelling the growth of the economy since 1965 by supplying crude oil in addition to petrol, diesel, and aviation fuels; in total, they process 100 percent of South Africa’s bulk petroleum products. Their pipelines handle an annual average throughput of roughly 16 billion litres of liquid fuel and upwards of 450 million cubic metres of gases. The division facilitates many of the major oil companies in South Africa including Shell, Chevron, British Petroleum and Sasol.

The most recent project in the pipelines division has been the construction of the R11.2 billion New Multi-Product Pipeline (NMPP) that spans 715 kilometres between Durban and Gauteng and has been recognised as the

©2015. PricewaterhouseCoopers (“PwC”). All rights reserved. (15-16635-1)

Turning challenges into opportunities

www.pwc.co.za

At PwC, we understand that every business is unique. Working with our clients, we first gain an understanding of their industry, and then bring value-adding solutions to the table. Our Advisory practice is proud to be working alongside Transnet to identify opportunities in the following areas: • Strategy support• Capital project and programme assurance• HR change management• Private sector participation• IT effectiveness• Protecting against fraud and corruption

To see how we can help your business, visit www.pwc.co.za.

Company pipelines handle c.16 billion litres of liquid fuel yearly

Transnet pipelines

handle an annual

average throughput

of roughly 16 billion

litres of liquid fuel and

upwards of 450 million

cubic metres of gases

TRANSNET

largest of its kind in the world. It will play a crucial role providing fuel for countless businesses, and is also responsible for lowering emissions through decreasing the number of freight trucks on the road by up to 60 percent. The NMPP can transport over a thousand cubic metres of fuel per hour which means that domestic and commercial demands can be swiftly met. Constructing the pipeline represents a massive logistical achievement for Transnet and its partners, who delivered it on time and on budget.

The project facilities will support a 4.2 percent annual growth in refined products along the Transnet Pipelines delivery region which will

Benefits Experience & expertise enable us to advise on cost saving options

Burden of raising Capex can be directed to other operational budgets

Enables clients to replace vehicles long before reaching economic life span ensuring high availability levels Tailor made solution to fit each client’s requirements We bear all risk, maintenance, tyres and disposal costs

Known cost structure eases and enables budgeting and planning

YOUR PARTNER IN LEADING FLEET MANAGEMENT SOLUTIONS

Flagship Product: Full Maintenance Lease

A Comprehensive fleet management solution at an agreed rental, for the use of selected vehicles over a set period of time and distance

Tel: +27 (0)11 523 4300 e-mail: [email protected]

www.fleetafrica.com

Features Financing

Selection & procurement of vehicles Replacement Cycle

All inclusive, hassle-free contract

Level 2 BBBEE

“Every day our employees, contractors, suppliers and customers have an impact on the natural environment and depend on it for their livelihoods”

– Garry Pita

www.fleetafrica.com



TRANSNET

inevitably have a knock-on effect on the local and national economies. The project employed over 12,000 people, drawing significant numbers from the local areas it passed through, evidencing Transnet’s commitment to improving the lot of the communities it affects. Perhaps the greatest challenge that the Transnet team overcame was safely constructing the pipeline across almost 100 kilometres of wetland, without causing any environmental damage.

Corporate Social Responsibility: Pita admits: “Every day, our employees, contractors, suppliers and customers have an impact on the natural environment and depend on it for their livelihoods.” In an effort to reduce the effects of an energy hungry industry, Transnet

Transnet developed its Energy Security and Carbon Mitigation Strategy which looks at operations across a 25 year period

Axles ready for dispatch

School library Handover

Axle Forging

Swasap is a proudly South African owned level 3 BBBEE manufacturing company commited to the railway industry which it serves and to its clients. Swasap has been manufacturing railway axles for Transnet Engineering and other railroad operators, rolling stock builders and refurbishment workshops worldwide for the last 65 years.

Railway Axle Manufacturers

+ 27 11 873 6666 • [email protected] • www.swasap.co.zaRinkhals Street • Industries East • Germiston 1401 • South Africa

Management systems at Swasap conform to the highest international quality, safety and environmental standards.• SABS ISO 9001 – Quality standard• ISO 14001 – Environmental standard• American Association of Railways (AAR) – Axle manufacturer approval certifi cation• RISAS Approved – UK quality certifi cation• IRIS – International Railway Industry standard• OHSAS 18001 – International safety standard• EN 13261 (Europe)

http://www.concogrp.com/

Transnet works closely with local communities

A F R I C A

www.t ransnet .net 1 0 1

TRANSNET

developed its Energy Security and Carbon Mitigation Strategy which looks at operations across a 25 year period.

The initiative is currently being implemented throughout the organisation, aiming to minimise security of energy supply risks, energy costs and emissions from energy use. This will be harmonised with the overarching business strategy and will be included in the Supply Chain Management Strategy, which incorporates the Procurement, Governance and Enterprise and Development Strategies.

Transnet recognises that its remit extends far beyond simply providing a service, and has to embrace responsibility for the development of the communities it comes into contact

‘Transnet recognises that its remit extends far beyond simply providing a service, and has to embrace responsibility for the development of the communities it comes into contact with.’

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TRANSNET

• SECTIONS • SHEET & PLATE• TUBING• STAINLESS STEEL• ALUMINIUM• SPECIALITY STEEL• PIPES & FITTINGS

Contact Us

[email protected] 253 0404

[email protected] 291 2710

Cnr. Doreen and Rosslyn Road, (R566) Rosslyn ext 1

087 808 2956www.bbdsteel.co.za

SUPPLIER OF ALL STEEL PRODUCTS

Innovati ve dredging vesselsMarine mining soluti ons Life-cycle support

Reliable partner for mining life cyclesand effi cient dredging soluti ons

IHC Holland B.V., The Netherlands T +31 78 691 09 [email protected]

IHC MMP Ltd., South AfricaT +27 21 657 17 [email protected]

Royal IHC (IHC) is the world’s number one shipbuilder for the dredging, deep sea and alluvial mining industries off ering unrivalled experti se and vast experience in these fi elds, accumulated over four centuries. IHC has been acti ve on the African conti nent for decades. Besides off ering a number of consultancy and advisory services throughout the various stages of mining, IHC has supplied many dredgers to various clients, varying from trailing sucti on hopper dredgers to cutt er sucti on dredgers. These dredging tools provide high effi ciency and ulti mate reliability on a wide variety of dredging projects in Africa. This is ensured by providing unrivalled life-cycle support with our local support offi ce in Africa. This impressive package results in a lower total cost of ownership.

WWW.BBDSTEEL.CO.ZA

A F R I C A


TRANSNET TRANSNET

with. The Transnet Foundation (which has so far received R160 million of funding) is the realisation of the company’s commitment to communities with the goal of: “Uplifting and empowering communities through health interventions, promoting education, enabling effective asset utilisation to provide much needed infrastructure solutions, developing rural sports and deploying its employees’ skills.”

Over the past 20 years, the Transnet Foundation has taken the noble challenge of “nation building” to the core of its operations, using a plethora of initiatives.

Perhaps the best-known is the Phelophepa health train, which, since its inception in 1994 has reached almost 24 million people. The

people have been reached by the Phelophepa

health train since 1994

24m

Phelophepha train serving the community

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TRANSNET

Complete systems integration company

TLG6438

Cliffe Dekker Hofmeyr is a member of DLA Piper Group, an alliance of legal practices.

cliffedekkerhofmeyr.com

IN

BUSINESS WE’RE THE MOST EFFECTIVE LEGAL

BUSINESS IN THE

BUSINESSWe’re business professionals and legal experts. By using rigorous analysis and applying our astute commercial judgement, we provide legal advice that is the most effective for your business – because that’s our business.

www.datacentrix.co.za

www.Cliffedekkerhofmeyr.com

The Phelophepha health service utilises the train network to provided much needed healthcare to regional communities.

A F R I C A


TRANSNET TRANSNET

name ‘Phelophepa’ combines elements of Sotho and Tswana dialects and means ‘good, clean health’ which is the precise purpose of using the train network to deliver healthcare.

The ‘train of hope’ offers medical and psychological aid to the most needy, in addition to education programmes. It also won the United Nations Public Service Award in the ‘Improving Service Delivery’ category in 2008 in recognition of the beneficial effect it has on the communities it serves. The Transnet Foundation also supports education and sport in rural schools, in addition to the allocation of various funds and grants for those most in need.

Planning a successful future for all: Transnet is ambitious about its role in the future

Loading bay

Port Elizabeth

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TRANSNET

of South Africa and, given that it holds a critically influential position as a state-run entity, these objectives seem highly feasible. Transnet is seeking to lead the way in exporting both thermal coal and manganese, as well as retaining important iron ore supply links with China. Committing to developing the best business possible, it is looking to become the leading logistics hub in sub-Saharan Africa, while leading the field globally by becoming an internationally recognised benchmark for container and heavy haul operations.

Transnet recognises that with its ability to facilitate large-scale growth in the South African economy, it also has the power to lift citizens out of poverty and develop communities using education and training

A F R I C A


TRANSNET

Transnet has recognised that, alongside its ability to facilitate large-scale growth in the South African economy, it also has the potential to use technology and financial power to lift citizens out of poverty and develop communities using education and training. The scale of investments the company has made and has earmarked for the future is substantial. It is increasingly showing that economic growth can improve the lot of society through developing communities and investing in projects that will contribute to social as well as economic well-being.

Company Information

I N D U S T RY

Supply Chain


Johannesburg

E M P L O Y E E S

50 000

R E V E N U E

R56.6 billion

P R O D U C T S /

S E R V I C E S• Transnet freight rail

(formerly Spoornet – the freight rail division)

• Transnet rail engineering (formerly Transwerk - the rolling stock maintenance business)

• Transnet national ports authority (formerly the NPA - fulfils the landlord function for South Africa’s port system)

• Transnet port terminals (formerly SAPO - managing port and cargo terminal operations in the nation’s leading ports), and

• Transnet pipelines (formerly Petronet - the fuel and gas pipeline business, pumps and manages the storage of petroleum and gas products through its network of high-pressure, long distance pipelines)

https://www.youtube.com/user/transnetcorporate

https://www.facebook.com/Transnet.SOC.Ltd

https://twitter.com/follow_transnet

https://www.linkedin.com/company/transnet-soc-ltd

https://plus.google.com/111561011512246178412

Region of Waterloo ION Light Rail TransitION LRT: Providing the Region of Waterloo with a Vital Transit Corridor Director of Rapid Transit Darshpreet Bhatti discusses the planning and benefits of the region’s ION LRT rapid transit system.

Written by: Sasha Orman Produced by: Michael Magno

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REGION OF WATERLOO ION L IGHT RAIL TRANSIT

ION is already shaping the community for the future by encouraging development in core city centre areas. For example, there is more than $330 million worth of investment happening near the corner of King and Victoria in Kitchener.

C A N A D A

www.reg ionofwater loo .ca 1 1 1


ION is already shaping the community for the future by encouraging development in core city centre areas. For example, there is more than $330 million worth of investment happening near the corner of King and Victoria in Kitchener.

Like a thriving body needs a strong circulatory system, a thriving region needs

strong transit infrastructure to move its residents and visitors throughout its streets and cities. In Canada’s Regional Municipality of Waterloo, plans for improved rapid transit promise to infuse new vitality throughout the region by effectively connecting its core cities of Waterloo, Kitchener, and Cambridge. This improved connection comes in the form of its ION system, a $1.8 billion multi-step project comprised of an adapted bus rapid transit system (aBRT) from Kitchener to Cambridge to be completed this year and a light rail transit (LRT) system connecting Waterloo to Kitchener which is slated for completion in 2017.

Innovation and Integration Several points set the Region of Waterloo’s ION LRT system apart from similar projects. One critical point is its consciousness toward accommodating as many of the region’s residents as possible. This goal contributed toward designing the ION LRT system as the first ever

100 percent low-floor vehicle in rapid transit, a feature that will increase access to residents with physical disabilities.

“No one else has that in North America at this point, we would be the first ones,” said Darshpreet Bhatti, Director for the Region of Waterloo Rapid Transit Division. Bhatti noted that while MetroLinx is also working to procure low-floor vehicles, ION LRT will make its debut first. “It’s a unique opportunity to bring a very AODA-compliant vehicle to the region, and it will make accessibility to and from the vehicles much easier for passengers.”

Another point that sets the ION LRT system apart is the space that it shares with multiple entities. First off is the space it will be sharing with other rail entities. “Another unique component of our project is that we’re among the first in North America where we’re sharing a corridor with freight,” Bhatti added. “There are many examples of it in Europe, but very few in the way we’re doing it in North America.”

Even more important is the space that ION LRT will be sharing with the rest of the Region of Waterloo—the

www.poly-corp.com

Polycorp Ltd.33 York Street WestElora, Ontario N0B 1S0Toll Free: 800-265-2710Tel: 519-846-2075Fax: [email protected]

One System, One Supplier, One Responsibility There is only one choice, Polycorp

Polycorp Ltd is a privately owned Canadian Company that specializes in the design and manufacture of engineered elastomeric solutions for embedded track systems. For a global customer base, Polycorp Trackjacket® controls vibration, noise and stray current to prolong track-life and improve performance.

C A N A D A


region is working hard to integrate the light rail system seamlessly within the cities through which it will travel.

“We’re trying to blend this project within the urban fabric of the region,” said Bhatti. “It’s going to two Downtown cores, and our objective has always been to accommodate LRT within existing infrastructure, not to destroy the neighborhoods that we intend to serve. The objective has always been: there’s development here already, we need to find solutions so LRT can serve these neighborhoods without impacting them.”

Decades of Planning and Forethought Blending a light rail system into a bustling city is a daunting objective, but in the Region of Waterloo it’s made less challenging by the fact that rapid transit has been part of the plan for decades. According to Bhatti, the project has been in the minds of region officials conceptually since as early as 1976.

“The council at that time understood the need to have future investment in higher order transit in order to accommodate growth,” said Bhatti. “They were not just looking at the population we would have

www.poly-corp.com

Polycorp Ltd.33 York Street WestElora, Ontario N0B 1S0Toll Free: 800-265-2710Tel: 519-846-2075Fax: [email protected]

One System, One Supplier, One Responsibility There is only one choice, Polycorp

Polycorp Ltd is a privately owned Canadian Company that specializes in the design and manufacture of engineered elastomeric solutions for embedded track systems. For a global customer base, Polycorp Trackjacket® controls vibration, noise and stray current to prolong track-life and improve performance.

Polycorp, a privately owned Canadian company, specializes in the design and manufacture of engineered elastomeric products for a broad range of customers in the Transportation, Mining and Protective Linings sectors that mitigate risk associated with corrosion, abrasion, impact, stray current, noise and vibration for a variety of industrial applications. The Polycorp business model promotes customer support and field service as an imperative component of any relationship.

Recognizing the need for products to control track stiffness, rail noise and stray currents, Polycorp Transportation engineers developed the TrackJacket® Embedded Track System to meet every need, from one end to the other and everything in between.

Website: poly-corp.com

SUPPLIER PROFILEPOLYCORP LTD

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COMPANY NAME

had in 1976—they understood that the region would grow over time, and that the right planning policies have to be in place to help future regional employees, council, residents to manage that growth. So they identified a corridor through the cities of Kitchener, Waterloo, and Cambridge, saying that this is where we would like to focus our future growth, and we have to make sure all the proper transportation choices are offered to those residents and businesses.”

This forethought has been instrumental in

In August 2014, the Region of Waterloo celebrated a historic moment today as officials took part in a groundbreaking ceremony for the start of ION Stage 1 Light Rail Transit (LRT) construction. The event took place at the future home of ION’s Operations, Maintenance and Storage Facility on Dutton Drive in Waterloo.

Darshpreet Bhatti,

Director of Rapid Transit.

S E C T O R


COMPANY NAME

the development of the Region of Waterloo over the past four decades. With planning in place, the region has been able to build its cities up with its vision of strong and cohesive rapid transit in mind, making transit a well-conceived and perfectly integrated part of the region instead of a complicated solution to a growing problem.

“Traditionally for a lot of light

rail projects, engineering is done first and then planning starts,” said Bhatti. “In our case, planning was established much earlier. Since 1976 many policies have been put in place to focus more intensification along the corridor. So we have the intensification we need to justify investment in higher order transit. Then, with the implementation of higher order

Communications and community relations forms a major part of bringing LRT to Waterloo Region. In July 2014, 4,279 people toured the 60-foot mock-up of the ION light rail transit (LRT) vehicle when it visited Waterloo Region.

C A N A D A


transit, we can supplement that growth and complement it, whereas other places look for light rail as a revitalization project.”

Parsing the Benefits As Bhatti explained, there are multiple benefits to the introduction of the Region of Waterloo’s ION LRT and aBRT systems.

“Fundamentally the two main objectives have always been shaping urban form and providing the right choices for traveling, and transit has to be a key component of that,” said Bhatti. “As intensification happens along a corridor, the majority of trips become short trips—people want to be able to jump from where they’re living to a nearby office, or run errands two or three blocks apart. Driving alone is not sufficient or conducive to that environment. You have to make sure you’re providing all modes

of active transportation—rapid transit, walking and cycling, with auto as an option as well. Once you are supporting that intensification you have to provide the right transportation tools so people can make the choice of traveling from their origin to their destination and vice versa.”

With the region’s careful planning to shape development along the corridor intended for rapid transit, the construction and inclusion of rapid transit systems provides a completion of support for the region’s residents. This is beneficial not only for those living in the heart of the region’s big cities, but also for those in the cities’ suburbs.

“Once you intensify within the urban cores of your city, you’re de facto protecting the suburban areas because you no longer have to invest a lot of money in infrastructure for roads,” Bhatti explained. “There

“Fundamentally the two main objectives have always been

shaping urban form and providing the right choices for traveling,

and transit has to be a key component of that”– Darshpreet Bhatti, Director of Rapid Transit, Region of Waterloo

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ION construction began in the latter half of 2014 and continues throughout 2015.

C A N A D A



isn’t a lot of green space here for new roads, and it can be expensive and disruptive to widen existing ones. [This project] also allows us to focus those infrastructure dollars on more transportation improvements—not just light rail or adapted bus rapid transit, but also the improvement and streamlining of existing dimensional networks, like providing more express routes that don’t necessary fall within the catchment area of light rail or bus rapid transit.”

According to Bhatti, benefits of rapid transit development even reach the Region of Waterloo’s rural residents. “Finally, by having all of this investment within the urban cores and protecting the suburbs, we also by default protect the farmlands that are at the periphery of the region,” he added. “Our region has some of the most productive farmlands in the Golden Horseshoe, and we also rely on groundwater reserves—this region is one of the very few midsized communities that rely on groundwater. We need to make sure we protect those sensitive areas that provide a very viable water solution for us. If we allow urban sprawl to continue without having management tools, then those will be impacted.” By intensification of chosen city corridors, supported by strong utilities like rapid transit, sprawl is contained—ultimately supporting a better future for every resident of Waterloo.

Company Information

I N D U S T RY

Construction


50 Queen Street North,

Suite 830, Kitchener,

Ontario, Canada, N2H

6P4

F O U N D E D

2006

E M P L O Y E E S

Not Disclosed

R E V E N U E

Not Disclosed

http://www.facebook.com/rideION

South East ConstructionThe Easy Button for CompaniesAn unrivaled dedication to continuous improvements, safety and client trust is helping SEC become the service provider of choice

Written by: Robert Spence Produced by: Bobby Meehan

1 2 1

South East ConstructionThe Easy Button for CompaniesAn unrivaled dedication to continuous improvements, safety and client trust is helping SEC become the service provider of choice

Written by: Robert Spence Produced by: Bobby Meehan

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SOUTH EAST CONSTRUCTION

Located in the prairie providence of Canada, Saskatchewan, South East

Construction (SEC) is a multi-trade industrial construction company specializing in the Potash mining and milling industry. The company, which began in 1986 as a contractor to local Potash mines in the area, has transformed into an all-in-one service provider for a wealth of industries.

“We looked at our core business and realized there was a lot more we could provide to clients. We decided to revamp ourselves from being just a contractor, to being a service

provider,” say Mike Silvernagle, chief operating officer of South East Construction.

New businesses In 2010, the company began diversifying its business. It commenced an array of divisions within the company adding concrete, carpentry, electrical, earth works and site services to its repertoire.

The company also has it hands in construction and maintenance, conducting structural steel and piping for companies as well as maintenance and sites service

Heavy Civil Construction and Site Development for Mining

C A N A D A

www.secon.ca 1 2 3


Storm Water Management, and Buried Services

work, including snow removal, road maintenance, water and waste removal. SEC also has a fully integrated steel fabrication and painting facility equipped with an industry leading PythonX robotic CNC plasma cutting machine as well as a full service paint shop.

South East Construction is trained and certified CWB certified, Boiler Branch Certified, ISNet registered, SCSA Certified and a member of the Saskatchewan Construction Labour Relations Association.

“It doesn’t matter what people want, we want to be the easy button for companies.”

Easy button In an effort to become the easy button for companies, SEC continuously strives to be better. The company confides in management and team members to find new ways of improving productivity, efficiency and pricing for clients.

“Continuous improvements is learning from one another and continuing to resource consultants and people within our company to help us build what we’re trying to do,” says Silvernagle. “We have a continuous improvement meeting weekly and part of the meeting is focused on changing each section to

Pryme Concrete Construction Inc. offers concrete services to include but not limited to new construction, demolition, restoration and general contracting. We handle a variety of industrial and commercial projects in central Saskatchewan, Canada.

Pryme Concrete Construction Inc. | Office: 306-743-2290 | Fax: 306-743-2254 | Email: [email protected]

A Company Built on Integrity, Safety & Quality

Bryce FieldPresident-Owner

Reg FieldSuperintendent-Owner

Brockman Enterprises a supplier of transit redi-mix concrete along with many excavating services, including track-hoe work for trenching, tracksteer/loader work for landscaping and snow removal in the winter months. We specialize in sand and gravel products along with screening, washing, and crushing of the products.

Proudly serving Humboldt and area for 89 years

306-682-4340 | Fax 306-682-2413 Email: [email protected]

GRAVEL • CONCRETE • EXCAVATION • AGGREGATE

P.O Box 388 | Stockholm, SK SOA 3Y0 | Canada 306-793-3060 | fax [email protected]

Chilly’s Water & Septic Inc. is an experienced water, septic and hydrovac service provider located in Saskatchewan, specializing in a variety of services within the mining, excavation and service industry at competitive rates.

www.chillyswaterandseptic.com

SOUTH EAST CONSTRUCTION C A N A D A

www.secon.ca 1 2 5

be more efficient, more streamlined and overall better for the client.”

According to Silvernagle, the goal behind its continuous improvement plan is to build trust among clients.

“It boils down to how fast you can do business when the trust component is there. Once you have trust, the speed at which you can do business is remarkable. We’ve proven the way we do business works.

The company recently invested over a quarter of a million dollars into software programs to better control costs. The investment allows SEC to be more thorough, detailed and conscious of where every penny is going.

“Trust with the client is built through safety, productivity, and cost-effectiveness,” says Silvernagle. “We made the software investment to help us control our costs so we could lower rates and provide clients with the best deal possible.”

“Our clients want to know we are managing there money properly. Trust among the client is vital, and if you have that, the client retention follows.”

Other continuous improvements include personnel. Within its

organization, SEC has highly qualified people, including Construction Manager, Project Managers, Superintendents, General Foreman, Health and Safety Manager, Safety Administrators as well as numerous long term employees in foreman and tradesman positions.

However, unlike most companies, SEC doesn’t just look at qualifications.

“It’s all about character and Integrity in our business,” says Silvernagle. “I’ll browse resumes but I like to look future employees in the eye and see if they’re personal, intriguing and what they’re built like. Character is everything to me., and we want employees that will drive to ensure our clients are looked after”

Safety driven company South East Construction is committed to a strong health, safety, and environmental program that protect employees, subcontractors, clients, property and members of the public from hard.

The company has an extensive training program for new employees that encompass a wide range of

You’re building

the future.

We’re here.to help™

You need the right equipment, at the right place,

branch network, we are ready to help you

round the clock service and support means theequipment will work just as hard as you do.

UnitedRentals.com1390 Longman Crescent ReginaSK S4N 6J4 306-721-6288

800.UR.RENTS

© 2014 United Rentals, Inc.

4010 Thatcher Avenue Saskatoon, SK S7R 1A2 306-374-3666

Nordic Industries is the largest fencing installer, manufacturer and

wholesaler, in the province. Efficient production, diversity of products,

large supply of stock and a reputation for experience and quality is

what makes Nordic Industries the answer to all your fencing needs.

nordicfence.com

Saskatoon, SK306-653-3663

Saanichton, BC250-652-0022

Prince Albert, SK306-763-5185

Locally Owned and Operated in Saskatchewan for over 35 years

Wolseley Industrial Canada (formerly Goodman Industrial)

is proud to supply Pipe, Valve and Fitting products and

services to the Potash Mining Construction industry.

wolseleyindustrial.ca

two Locations

saskatoon | 17 Wurtz Ave, Saskatoon, Saskatchewan 306-931-2900 | Mike Perrin - Sales Manager

Esterhazy | 931 Gonczy Ave, Esterhazy, Saskatchewan 306-745-6453 | Michelle Shire - PVF Sales Manager

trust EarnEd through PErformancE

TR Petroleum brings what your industry needs to stay

running —from Oil & Gas, Mining, Agriculture, Forestry, and

Construction to local service stations and more.

Since 2001, we’ve built our business by providing reliable

service, and putting our clients and safety first.

1323 FLETCHER ROADSASKATOON, SK S7M 5H5

P 306-668-1033

F 306-668-2282

E [email protected]

YOUR BUSINESS RUNS 24/7.SO DOES TR PETROLEUM.

FAST, RELIABLE SERVICE WHERE AND WHEN YOU NEED REFUELING. NO SPILLS, NO SHORTAGES, NO STRESS.

trpetroleum.com

SOUTH EAST CONSTRUCTION C A N A D A

www.secon.ca 1 2 7

training and safety initiatives in the workforce. Along with a traditional orientation with the company, SEC has new employees go through its Safe Start program for training.

“The main question we ask is ‘what would happen if you didn’t come home tonight?’ As we force them to write this down, it’s amazing what happens. It hits home for people,” says Silvernagle. “After two weeks on the job we bring them back to finish the safety program. It not only helps refresh them and hold them accountable, but it shows we care about their well being.”

SEC focuses on daily assessments. This includes daily job requirements as well as everyday job hazards. It’s reviewed daily with the employee and foremen to ensure employees understand the risks each day and for each job.

In addition, South East Construction has a corporate safety manger that ensures the company goes above and beyond the call of duty in safety.

“We take safety very seriously and we like to reward employees who’ve been exceptional in that department,” says Silvernagle. “We elect an employee at each site who has gone above and beyond the safety bar and reward them a gift. We like to make it personal to show we care.

Recent projects and plans for the future South East Construction is engaged with Potash Corp and Mosaic in a collection of new and ongoing projects around Canada. The company

South East

Construction provides

snow clearing, waste

management, materials

handling, and disposal

Underground Mine

Construction


www.di-techinternational.com

SERVICES:• WireSawing• CoreDrilling• FlatSawing• WallSawing• SpecialtyServices• RoboticBreaking

Main Office1864 Springfield RoadWinnipeg, Manitoba Canada P: 204 222-7400

Black Rock International United States P: 1-855-284-1579

P: 204 222-7400F: 204 222-9933

E: [email protected]

Established in 1984, Di-Tech is a company that understands the customer, is paramount to our success.

C A N A D A

www.secon.ca 1 2 9


is involved in numerous Structural Steel , Mechanical and electrical projects on surface and underground.

“We are local to 5 mines in our area. We wouldn’t be were we are today if it wasn’t for Mosaic and PCS. They have helped us grow and supported us all the way.

Since 2011, SEC has been providing site services for the exciting new Jansen Potash mine for BHP Billiton. These services include snow removal, Dust control, Janitorial, misc carpentry, offloading , electrical maintenance, and land management. There workforce has grown to include construction of roads, ponds, potable water, septic and Hydrovac services, road building as well as concrete foundations.

“BHP Billiton’s commitment to safety and operational efficiencies is serious and it forced us to be better at what we do,” says Silvernagle. “BHP is an outstanding client to work for and we are extremely proud to there”

One of the larger, and more challenging, projects South East Construction has undertaken was rebuilding the Tazin Lake Dam for SaskPower.

“It was extremely challenging but it really represented who we are. It was a job we had no experience in but our team stuck together and got it done. The project turned out great and through all the challenges it really showed our integrity as a company.”

Company Information

I N D U S T RY

Construction


Esterhazy

Saskatchewan, Canada

F O U N D E D

1986

E M P L O Y E E S

51-200

https://www.linkedin.com/company/2989262?trk=tyah&trkInfo=tarId%3A1421257422691%2Ctas%3Asouth%20east%20construction%2Cidx%3A1-1-1

With more than 19 thousand vehicles, the company offers customized services in accredited networks throughout the Brazilian territory

Written by: Flávia Brancato | Produced by: Sergio Ambrosino

ALD BRAZIL: FLEXIBLE AND SAFE

SOLUTIONS FOR VEHICLE FLEET OUTSOURCING AND MANAGEMENT

1 3 1

With more than 19 thousand vehicles, the company offers customized services in accredited networks throughout the Brazilian territory

Written by: Flávia Brancato | Produced by: Sergio Ambrosino

ALD BRAZIL: FLEXIBLE AND SAFE

SOLUTIONS FOR VEHICLE FLEET OUTSOURCING AND MANAGEMENT

Aglobal reference in outsourcing and full management of vehicle fleets, ALD Automotive serves around 100 thousand clients in more than 40 countries. Recognized worldwide for its excellence in innovation for half a century, this year the Brazilian

unit will complete 10 years of operations in the country.A wholly-owned subsidiary of the French group Société Générale, ALD

Brasil’s mission is to provide flexible, safe and responsible solutions for better corporate mobility focusing on value-added services.

Providing services to several sectors, including the pharmaceutical, food, advisory and high technology industries, ALD’s operations are coordinated through headquarters in São Paulo, offices in Minas Gerais, Rio de Janeiro and Paraná, and accredited networks and units throughout the Brazilian.

Fleet OutsourcingBasically, the fleet outsourcing service works as a long-term car rental,

ALD Automotive Brazil dealership

1 3 2 A p r i l 2 0 1 5

ALD AUTOMOTIVE

with a range of services included. This is where ALD shows its expertise. “Our value proposal is very interesting for companies, especially in times of crisis. We help reduce the investment of capital and the risk, and to that effect we offer full solutions for each fleet profile and specific needs,” explains Pascal Vitantonio, CEO of ALD Brazil.

The main focus is to assess each customer’s profile and recommend the best package of customized services with flexible and safe solutions. ALD orders vehicles, arranges for license plate, licensing and other documents. It provides 24-hour service that includes preventive and corrective maintenance services throughout the term of the agreement.

“We help reduce the risk and offer full solutions for each profile and specific needs”– CEO of ALD Brazil, Pascal Vitantonio

ALD Automotive Brazil headquarters

B R A Z I L

www.a ldautomot ive .com.br 1 3 3

ALD AUTOMOTIVE

According to Vitantonio, the company is responsible for the entire management with exclusive services, and he admits: “more than the car itself, we worry about the efficiency of our services, bringing economy and safety to our more than 300 customers.”

Management of Fleet and ConsultancyIn this type of hiring, the companies that choose to buy vehicles instead of renting them count on ALD’s support and advice at all stages, from choosing the cars to reselling them to dealing with maintenance, management, fines, casualty claims, etc. The same services offered in outsourcing are available to customers. The difference is that the asset, the vehicle, is owned by the customer.

Pascal Serres (Deputy CEO ALD Automotive) and Pascal Vitantonio (CEO ALD

Automotive Brazil)

ALD AUTOMOTIVE

1 3 4 A p r i l 2 0 1 5

Among many other advantages, there is also the benefit brought by the commercial conditions agreed to between ALD and its direct supplier. “Our business relationship with the automakers also makes all the difference. We have the ability to work with all the automakers of Brazil which leads to an even higher value proposal, providing several options for the customer to choose the best model, profile, make, etc.,” points out the CEO.

In addition to ensuring solutions that reduce the environmental impact caused by the emission of gas from vehicles, ALD also offers consultancy programs in order to optimize the financial cost. The assessment criteria may vary from the monthly rental value, comfort items and classification of operating costs, through the growth of the car dealer service network or the projection of the selling value of cars by the end of the hiring period.

Racing driver, César Urnhani lecturing at the ALD Bluefleet event held in

January 2014

B R A Z I LALD AUTOMOTIVE


ALD AUTOMOTIVE

1 3 6 A p r i l 2 0 1 5

ALD Brazil headquarters lobby

ALD Brazil headquarters

ALD AUTOMOTIVE

It is worth mentioning that in addition to all the standard services, ALD also has a range of optional services in its portfolio, such as the Fuel Card, CO2 Compensation Program, ALDComfort (Executive Package), ALD ProFleet (telemetry), among many others that add up to excellence. A proof of its success in all the standard processes for the management and quality system, ALD Brasil was the first company of the sector to receive the ISO 9001 certification, already in 2009.

ALD Brazil headquarters


Environmental Responsibility and Investments “In addition to encouraging our customers to invest in the preservation of the environment by means of the program ALD Bluefleet, we also offer the Shared Fleet Solution”, says Vitantonio. The program is based on the rental of a pool of cars where the same car will be used by more than one employee, thus allowing a more sustainable use. As a result of the socio-environmental actions, the group has a forest with more than 20 thousand trees planted to compensate the CO2 emission from the customers’ fleet.

To maintain the growth, in addition to continuing to develop new businesses, ALD’s strategy comprises taking special care of employees. “Our greatest pride is our skilled, committed team, capable of mobilizing internal resources and maintaining the cultures of quality services to our

Workshop offered to fleet managers in 2014

1 3 8 A p r i l 2 0 1 5

ALD AUTOMOTIVE

http://www.gruposinal.com.br

customers,” says Vitantonio. With a fleet of over 19 thousand vehicles, ALD

Brasil has plans for investments in systems, advisory management and new products, such as telemetry-based solutions. Finally, the CEO also reveals a new “premium” proposal to be implemented very soon. “This year we are offering a unique service for the class of executive drivers. In the end, the great strength of the company is to be able to present each one of our services, leveraged on our global expertise, but fully tailored to the Brazilian culture”.

Company Information

I N D U S T RY

Car Rentals


São Paulo, SP - Brazil

E S TA B L I S H E D

2005

E M P L O Y E E S

164

A N N U A L R E V E N U E

US$ 90 million

P R O D U C T S /

S E R V I C E S

Outsourcing and Fleet

Management for

corporation vehicles

Workshop offered to fleet managers in 2014

B R A Z I L


ALD AUTOMOTIVE

https://www.facebook.com/ALDAutomotiveBrasil

https://twitter.com/aldautomotivebr

https://www.linkedin.com/company/ald-automotive-brasil

More than ever before, the key to efficient production lies in implementing energy-saving measures. These range from the use of energy-efficient drives to the shutdown of complex pro-duction processes. In the past, this shutdown had to be done manually, making it very time-consuming. Today, a standard-ized data interface ensures that power consumers can be

switched off centrally in a coordinated and risk-free manner, thus enabling plant operators to achieve energy savings of up to 80 percent during production pauses. We would be delighted to provide you with information about our portfolio of energy-efficient products, solutions and service, which will enable you to quickly achieve lasting gains in efficiency.

Answers for industry.

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supply chain digital - april 2015

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