supply chain management - isuzu.co.jp · policy on activities related to supply chain management as...

Tofulfillourcorporatesocialresponsibility,winpublicconfidence,andcon-tributetothedevelopmentofasustainablesociety,Isuzurecognizestheimportanceofgainingthecooperationandtrustofallourstakeholdersincludingbusinesspartnersinfieldssuchasenvironment,quality,compli-ance,andsocialcontribution.Basedonthisapproach,wehavedefineditspolicyonactivitiesrelatedtosupplychainmanagementas“Wewillcarryoutfairandequitabletradingwithbusinesspartnersbasedontheprincipleoffreecompetition,andatthesametimebuildwin-winrelationshipswithvariousbusinessoperatorsinoursupplychainthroughmutualcooperation.”Isuzuworksonactivitiesbasedonthispolicy.ManyofthepartsandotheritemsusedinIsuzu’sproductsarepurchased

fromexternalbusinesspartners.Whenqualityproblemsoccurinpurchasedproducts,significantinconvenienceisplacedoncustomersusingourproducts.Itisimportanttoprovideourplantswithastablesupplyofqualityitems,

andwebuildaqualityassurancesystemforpurchasedproductswhilebuild-ingtrustingrelationshipswithourbusinesspartners.Goingforward,wewillcontinuetoundertakequalityimprovementactivitieswithourbusinesspart-ners,andstrivetowardstrengtheningoursupplychain.Inaddition,IsuzuestablishedourPurchasingBasicVisionandPurchasing

BasicPolicyin1997toshowthebasicdirectionofourprocurementactivi-tiesandmaintainitsconsistency.OurPurchasingBasicVisionandPurchas-ingBasicPolicyareincludedaspartofintroductorytrainingfornewrecruitsandwhenpersonnelfromotherdivisionsareassignedtothePurchasingDivisiontoensurethoroughunderstanding.

Basic Ideas Purchasing Basic VisionWewouldliketosupportsmoothproductionbyprocurements.Towardthisgoal,weguaranteesatisfactoryquality,deliverytimeandquantitiesofpurchasedproductsandcooperatewiththeprovisionofnewtechnologiesthroughpurchasingmarkets,contributingtotheprofitsofourcompany.Webelievethatthesewillhelpestablishinter-activecommunicationbuiltonmutualtrustwithourbusinesspartners.(Established:July1997,lastrevised:April2008)

Purchasing Basic Policy1Withqualityasourfirstpriority,Isuzuaimstobuildasystemofcre-atinganddeliveringproductsthatsatisfyourcustomers.

2Isuzuaimstoprocurepartsbasedonfairandequitablecompetition,whetherinJapanoroverseas,solongastheyaresatisfactoryintermsofquality,pricinganddelivery.

3Isuzuworkstoenhanceourcorporatecompetitivenesswhiledevel-opingprocurementactivitiesaimedatwin-winrelationshipswithourbusinesspartners.

Supply Chain Management

ISUZU MOTORS LIMITED CSR REPORT 2019Copyright (C) ISUZU MOTORS LIMITED64

Management Approaches

Activities for Win-win Relationships with Our Business Partners

Various Guidelines for Business Partners

Communication with Business Partners

64

67

69

72

Purchasing SloganOPEN(OptimumProcurementtoEmbodytheNeeds)Isuzuwillmatchmarketneedsandestablishoptimumprocurement

routesbyencouragingprocurementreforms.Theprocurementslogandepictsanimageofthereformtobe

recognizableinternallyandexternally(establishedJuly2010).Itisalsodisplayedonmaterialsdis-

tributedinsideandoutsideofthecom-pany,aswellasonbusinesscards.

*Thename“OPEN”alsoindicatestransparencyofprocurement

Thorough Enforcement of the Purchasing Basic Vision and Basic Policy among Purchasing Division MembersThePurchasingBasicVisionandBasicPolicyareindicatedinthePur-chasingDivisionComplianceGuidebook,whichisavailableinthein-housedatabasesothatPurchasingDivisionmemberscanaccessthemwhenevernecessary.ExplanationsofthePurchasingBasicVisionandBasicPolicyare

includedaspartofintroductorytrainingwhenpersonnelareassignedtothePurchasingDivision,forthoroughunderstandingbyallmembers.

Introductory training for FY2018▶Sessionsimplemented:1▶Target:FY2018newrecruits(6persons)▶Details:InstructionsontheentirePurchasingDivisionCompliance

Guidebook(29pages),includingthePurchasingBasicVisionandBasicPolicy

Inaddition,aseminarontheActagainstDelayinPaymentofSubcon-tractProceeds,Etc.toSubcontractorsandtheGuidelinesforAppropri-ateTradeintheAutomobileIndustry—essentialknowledgeforPurchasingDivisionmembers—wasconductedtostrivetowardtheirunderstandingandcompliance.▶Dateofseminar:December14,2018▶Numberofparticipants:97▶Lecturer:LegalDepartment’sComplianceManagementGroup

ThePurchasingDivisionholdsQualityMeetingsonceamonth.Reportsaremadeanddiscussionsarecarriedoutontopicssuchasthestateofqualityofthepreviousmonth’spurchasedparts,auditresultsofnewbusinesspart-ners,andresultsofinternalauditsandexternalassessmentsrelatedtoISOandIATF.ThePurchasingDivisionholdsbothQualityandCompliancePromotion

MeetingsandEnvironmentalMeetingsonceamonth.InformationfromthesecommitteesispassedontoallthedepartmentswithinPurchasingDivision.ThePurchasingDivision’spolicyonactivitiesrelatedtocomplianceandtheenvironmentisdeterminedatthesemeetings.WehavealsoestablishedaBusinessPartnerConsultationServicewithin

ourLegalDepartment’sComplianceManagementGroup,providingimpartialconsultationsforourbusinesspartnersoncompliancerelatedmatters.

Purchasing Promotion System

Quality Management System

Quality & CustomerSatisfaction

Improvement Committee

Business partners

Division Executive

Purchasing Division’s quality meeting(monthly)

Departmental internal meetingsPurchasing Division

Evaluation/Monitoring/Request/Support

Company ISO/IATFpromotion meeting

Executive Executive

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Division’s prom

otioncontact point

Department’s

promotion staff






64

67

69

72


Compliance Committee

Business partnersDepartmental quality &

compliance promotion meetings (monthly)Purchasing Division

Consultation

Request / Support

Compliance Promotion Committee

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Promotion Com

mittee

Member Dept. M

anagerMember

Division Executive

Purchasing Division’s quality &compliance promotion meeting (monthly)

Executive Executive Executive

Business Partner Consultation Service,

Compliance Management Group, Legal Dept.

Compliance promotion system

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Dept. M

anagerMember

Environment Com

mittee

Member Dept. M

anagerMember

Promotion Committee M

emberDept. M

eeting members

Global Environment Committee

Production Environment Committee

Fujisawa Plant Environment Committee

Fujisawa Plant Environmental Promotion Committee

Business partners

Environment related committees

Purchasing Division’s environmental meeting(monthly)

Departmental internal meetingsPurchasing Division

Request / Support

Green Procurement Working Group

Executive Executive Executive

Division Executive

Departmental meetings

Environmental management system






64

67

69

72


Isuzuchoosesitssuppliersaccordingtoafairandequitableselectionpro-cessregardlessofwhetherinJapanoroverseas.Inourprocurementactivi-ties,wekeepinmindbuildingwin-winrelationshipswithourbusinesspartners,sowecanworktoenhanceourcorporatecompetitiveness.Atotalof671companiesinJapanandabroadarebusinesspartnersof

Isuzu.About90%ofthesepartnersarebasedinJapan.Intermsoftransac-tionamount,theprocurementofpartsmakesupabout80%ofthetotal.Tomonitorthedeliveryqualityandmarketqualityofourbusinesspart-

ners,wecalculatemonthlyevaluationscore(maximumscoreof50points)basedonfactorssuchasthenumberofdefectoccurrences,numberofdefects,andseverityofdefects.Businesspartnerswhichdonotmeetacertainstandardintheirdeliveryqualityevaluationscoresareselectedtobecompaniessubjecttomanagement,andbusinesspartnerswhichareclosetobecomingcompaniessubjecttomanagementareselectedascompaniessubjecttoobservation.Forthesecompanies,westrivetoimprovedeliveryqualitysuchasbyholdingqualitymeetingswiththemeachmonth.InFY2018,improvementindeliveryqualitywasrecognized,and

Isuzu Supply Chain approximately90%ofourbusinesspartnersscored48orhigherintheirdeliveryqualityevaluations.Nonewereselectedascompaniessubjecttomanagement.Withregardtocompaniessubjecttoobservation,approxi-mately3%ofallbusinesspartnerswereselected,andimprovementactivi-tieswerecarriedout.Wherebusinesspartnersdonotshowtangibleimprovement,weconductanon-siteauditwiththematthetimeofthedirectsupplycontractrenewalassessment,implementedeverythreeyears,toverifytheirqualitymanagementsystemoperations.Withnewbusinesspartners,weconductanon-siteauditbeforestarting

businessandevaluatetheeffectivenessoftheirqualitymanagementsys-temstoseeiftheymeetrequirementsfortradingwithus.Themainitemsverifiedduringon-siteauditsspanawiderange,includingqualityassurancesystems;provisionofdocumentsregardingregulationsandstandards;man-agementofmeasuringdevices;equipmentmanagement;processmanage-ment;handlingofabnormalities;managementofcooperatingcompanies;andeducation.InFY2018,on-siteauditswereconductedforsixnewbusi-nesspartners.Allsixcompaniesmetthescoreof80(outofamaximumof100)requiredforustotradewiththem,andwearepreparingtostartdoingbusinesswiththem.

Business partners Isuzu Group

Production subcontractorsof buses, engines Option manufacturers

Production of parts/materials

Manufacture of parts

Production of consigned goods Optional bed

Assembly of engines etc.

Assembly of vehicles

Distributors

Overseas production base

Industrial engine customers

ISUZUMOTORSLIMITEDCSRREPORT2019Copyright(C)ISUZUMOTORSLIMITED67






67

64

69

72





67

64

69

72

No� of partner companies

Transaction amount (by item)

Value of trade (by regions of partners’ localities)

Japan619companies

92％

Overseas52companies

8％

Japan93％

NorthAmerica1％

Asia3％

Europe3％

Parts79％

Materials3％

Other1％

Commissioned/options12％

Equipment/tools5％



IsuzuhasestablishedtheIsuzuSupplierCSRGuidelines,whichsummarizetherequestswehaveofourbusinesspartnersaboutourCSRactivities,corporatevision,purchasingbasicvision,etc.Theseguidelinesweredevel-opedbasedontheSupplierCSRGuidelinesissuedbyJapanAutomobileManufacturersAssociation,Inc.andtheCSRGuidebookbyJapanAutoPartsIndustriesAssociation.(DrawnupMarch2018)ThemajorpointsreviewedintheIsuzuSupplierCSRGuidelinespublished

inMarch2018areasfollows:▶Addedprovisionsconcerningthehandlingofconflictminerals**Conflictminerals:ThemineralsminedinandaroundtheDemocraticRepublicoftheCongo(cassiterite,wolframite,coltan,andgoldore),whichareusedtofinancemilitantforces.

Requests for our Business PartnersOurbusinesspartnersareexpectedtodeployactivitiesinaccordancewiththeIsuzuSupplierCSRGuidelines.EvennewbusinesspartnersarerequestedtocarryoutinitiativesinaccordancewiththeCSRGuidelineswhencontractsaremade.NotonlywilltherebeanegativeimpactonIsuzu’simageifourbusiness

partnersdonotfulfilltheircorporatesocialresponsibilities,buttherewillalsobemajorimpactonourproductionactivities.Forexample,shouldtherebeanoccurrenceofanenvironmentalaccidentormisconduct—suchasfalsificationofinspectiondata—atourbusinesspartners,notonlywillIsuzu’simagebenegativelyaffected,therewillbesignificantimpactonourproductionactivitiessuchaswhenthereisastoptothesupplyofourpur-chasedparts.Toavoidsuchrisks,werequestourbusinesspartnerstoundertakeinitiativesaccordingtoourCSRguidelines.Withregardtoquality,wemonitorthesituationatourbusinesspartners

throughourmonthlydeliveryqualityandmarketqualityevaluations,but

Isuzu Supplier CSR Guidelines monthlymonitoringisdifficultfortheenvironmentandriskmanagement,withissuescomingtoattentiononlywhenanenvironmentalaccidentordisasterhasoccurred.Werecognizetheimportanceofconductingsurveystounderstandthescaleofrisksbeforehand,andconductingactivitiesasnecessarytoremove,avoid,orreducetheoccurrencefrequencyofrisks.Weconductsurveysontheenvironmentandriskmanagement,andforbusinesspartnersassessedtohavehighrisks,weconductproductionsitevisits,andprovideadviceleadingtoimprovements.TheresultsofsurveysandproductionsitevisitsconductedinFY2018are

givenbelow.▶Environmentalsurvey:conductedwith365companies(respondents:334;responserate:91.5%)

▶Hearingandproductionsitevisitsonenvironmentalpractices:10companies▶Riskmanagementsurvey:conductedwith326companies▶Hearingandproductionsitevisitsonrisk-managementpractices:7companiesWeplantoimplementsimilaractivitiesinfiscal2019.Inprinciple,forbusinesspartnersinTier2andlower,werequestTier1

businesspartnerstomanageandguidethem.However,forspecialprocessesrelatedtoimportantsecurityparts,wegodirectlytobusinesspartnersinTier2andlowertoconductauditsontheirstateofprocessmanagement.

Auditsofspecialprocessesareauditsontheprocessesofthermaltreatment,forging,andweldingofimportantsecurityparts.Theauditmainlycoversstan-dards,processmanagement,equipmentmanagement,measuringdeviceman-agement,handlingofabnormalities,andmanagementofcooperatingcompanies.InFY2018,specialprocessauditswereconductedfor22businesspart-

nersinTier2andlower,andweverifiedtheymetourstandards.BusinesspartnersinTier2andlowerarealsorequested,throughTier1businesspartners,tocomplywiththeIsuzuSupplierCSRGuidelines.

Handling of Conflict MineralsTheuseofconflictminerals—whichcausehumanrightsinfringement,envi-ronmentaldestruction,andillegalmininginconflictzones,andareusedtofinancemilitantforces—isviewedasaseriousprobleminIsuzu’ssupplychain.IsuzurequiresastoptotheuseofconflictmineralsthroughourCSRguidelines.Goingforward,wewillcontinuetomakethisrequesttoourbusinesspartners,andseektoendtheuseofconflictminerals.

Product Quality Improvementpage 40

サプライヤーＣＳＲガイドライン

2018年 3月 Isuzu Supplier CSR Guidelineshttps://www�isuzu�co�jp/world/csr/supplychain/pdf/isuzu_csr_guideline�pdf







69

64

67

72

https://www.isuzu.co.jp/world/csr/supplychain/pdf/isuzu_csr_guideline.pdf

1) Safety and Quality　(1)Supplyofproductsandservicestomeetconsumer

andcustomerneeds　(2)Supplyofappropriateinformationrelatedto

productsandservices　(3)Assuranceofsafetyregardingproductsandservices　(4)Assuranceofqualityregardingproductsandservices2) Human Rights and Labor　(1)Eliminationofdiscrimination　(2)Respectforhumanrights　(3)Prohibitionofchildlabor　(4)Prohibitionofforcedorcompulsorylabor　(5)Handlingofconflictminerals　(6)Wages　(7)Workinghours　(8)Conversationsanddiscussionswithemployees　(9)Safeandhealthyworkingenvironments3) Environment　(1)Environmentalmanagement　(2)Reductionofgreenhousegasemissions　(3)Preventionofenvironmentalpollutionregardingair,

water,earth,etc.　(4)Resourceconservationandwastereduction　(5)Chemicalsubstancemanagement4) Compliance　(1)Legalcompliance　(2)Compliancewithcompetitionlaws　(3)Anti-corruption　(4)Managementandprotectionofconfidentialinformation　(5)Exporttransactioncontrol　(6)Protectionofintellectualproperties5) Information disclosure　(1)Disclosureofinformationtostakeholders6) Social contributions　(1)Harmonywithlocalcommunities

Overview of Isuzu Supplier CSR GuidelinesWeaimtocarryoutprocurementactivitieswithfullconsiderationforhumanrightsandworkenvironments. IsuzuGrouphasestablishedtheIsuzuGreenProcurementGuidelines,which

introduceourCharterontheGlobalEnvironmentandsummarizetheenvi-ronmentrelatedrequestswehaveforourbusinesspartnersbytypeofindustry.(Lastrevised:October2017)ThroughthisIsuzuGreenProcurementGuidelines,weobtainunderstand-

ingofIsuzu’senvironmentalinitiativesfromourbusinesspartners,andatthesametime,requestthemtopromoteenvironmentalactivities.ThemajorpointsreviewedintheIsuzuGreenProcurementGuidelines

publishedinOctober2017areasfollows:

TheIsuzuGreenProcurementGuidelinesarepublishedonthecompanywebsiteandsharedthroughtheIsuzuSupplier’sportalsystemtopromotethemamongourbusinesspartners.

Isuzu Green Procurement Guideline

(1)UpdatedtheURLofIMDS(2)Changesmadetotheprocedurestoregisterpersonnelresponsible

forenvironmentalinitiatives

グリーン調達ガイドライン

2017年10月

「運ぶ」を支え、環境と未来をひらく

Isuzu Green Procurement Guidelinehttp://www�isuzu�co�jp/world/csr/supplychain/pdf/isuzu_green_procurement�pdf







69

64

67

72

http://www.isuzu.co.jp/world/csr/supplychain/pdf/isuzu_green_procurement.pdf

Requests for our Business PartnersSelf-Evaluation of Environmental Management SystemsOurbusinesspartnersareexpectedtoreporttheconditionsoftheirenviron-mentalmanagementsystemsthroughsurveys.Weareawarethatpromotingawarenessofenvironmentalinitiativesisextremelyimportant,andwewillcontinuetheseactivitiesinthefuture.InFY2018,werevisedtheEnvironmentalManagementSystemSelf-Evalua-

tionReportandrequestedthatour365businesspartnersconductself-assess-ment.Theresponsesobtainedfrom334partnersaresummarizedbelow:

[Main evaluation items]▶Environmentalmanagementsystems▶Compliancewithrelatedenvironmentallawsandregulations▶Promotionofenergy-savingactivities▶Reductionofwaterconsumption▶Reductionandappropriatetreatmentofwaste▶Reductionofemissionsofregulatedchemicalsubstances▶Managingenvironmentallyhazardoussubstances(revisedquestions)▶ReductionofCO2emissionsandpackaging/shippingmaterialsinlogistics

[Response rate]91.5%(334outof365companies)

[Actions in response to the results]InviewofFY2017’ssurveyresults,focuswasplacedonchemicalsub-stancemanagementinFY2018,andon-siteverificationactivitieswereconductedfor10businesspartners.Visitsweremadetoverifyaspectssuchasclarificationofchemicalsubstancemanagementstandards,managementstatusofTier2businesspartners,preventionofprohibitedsubstanceinclusioninthemanufacturingprocess,andstatusofinternaltrainingconduct.Togetherwithapplyinginformationobtainedfromverificationactivitiesatbusinesspartnersactivelyworkingonchemicalsubstancemanagementtoourfutureactivities,wewillcontinuetoprovideadvicetothosebusinesspartnerswhoarenotasactive.▶Verificationatbusinesspartnersactiveinchemicalsubstancemanagement:4companies

▶Verificationatbusinesspartnerspassiveinchemicalsubstancemanagement:6companies

CO2 Reduction Activities in the Supply ChainTheIsuzuGroupistakingactiontoidentifyandreduceCO2emissionsoverthetotalsupplychain.WearecontinuingwithinitiativestoidentifyandreducetheseemissionsusingcalculationproceduresbasedonguidelinesfromtheMinistryoftheEnvironment.InFY2018,anenvironmentalactivityseminarwasheldonJuly26,2018for45peoplefrom37businesspartnerswhoarestagnantintheiractivitiesforreductionofCO2emissions.Attheseminar,alecturerfromTheEnergyConservationCenter,JapanspokeabouthowtoproceedwithevenfurtherCO2reductionactivitiesutilizingtherevisedActonRationalizingEnergyUse(commonlycalledtheenergysavinglaw).CasesofenergysavingbytheIsuzuGroupwerealsointroduced.Inaddition,wepublishedourenvironmentalnewsinDecember2018

featuringtopicssuchascasesofimprovementstoenvironmentalactivities.

Environmentalactivityseminar

EnvironmentalNews

発行日；2018年12月28日発行元；いすゞ自動車株式会社　　　　　　購買業務部

いすゞ『CSR レポート2018』公開弊社は、2017年度のCSR活動実績を掲載した『CSRレポート2018』を10月30日にホームページ上で公開致しました。（URL; ）環境関連の記事も豊富に掲載しておりますので、ぜひご覧ください。

『CSR レポート2018』の概要【トップメッセージ】

· いすゞのCSR活動についての社長メッセージを掲載しております。【会社概要/いすゞのCSR】

・会社概要、いすゞのCSRを掲載しております。【CSR 特集】

・2018年に特定した『重要課題』について有識者との対談を掲載しております。【CSR 活動分野ごとの報告】

· 社会貢献/環境/品質/従業員の尊重/地域社会との調和/情報の開示/コンプライアンスの7つの　活動分野ごとに、取り組み方針、推進体制、2017年度の活動実績等について掲載しております。『環境』につきましては、19ページ～36ページに掲載しております。特に「2017年度いすゞグループ省エネ大賞／3R大賞」は、お取引先様の省エネ活動、及び3R活動のご参考になるかと存じますので、ぜひお読みください。

◆いすゞグループ省エネ大賞（24ページ）　PVC炉焼き付け条件変更による消費ガス量低減（弊社車両技術部）◆いすゞグループ 3R大賞（24ページ）　アルミ系クーラント　再生方法見直しによる、再生率の向上（いすゞエンジン製造北海道(株)殿）

購買関連の報告は、「サプライチェーン・マネジメント」として71ページ～76ページに掲載しております。【第三者意見】

· 高崎経済大学経済学部教授水口剛氏より頂戴いたしましたご意見を掲載しております。

なお、本年度も引き続き紙資源の節約や利便性向上の観点から冊子版を廃止し、PDF版のみの発行としております。ご了解ください。

環境マネジメント自主評価報告書ご回答のお願い10月29日に開催いたしました117-Ⅱ期生産説明会にてご説明いたしました通り、今年度も『環境マネジメント自主評価報告書』による調査を行いました。つきましてはまだ、回答されていないお取引先様は年明けに必ずご回答頂きますよう、よろしくお願い致します。・自主評価報告書発行日：　2018年11月12日・ご回答期限：　2018年12月19日　(水)　【ご回答方法】以下の手順でご回答をお願い致します。① 添付のEXCELファイル『2018年度環境マネジメント自主評価報告書』をP/Cに保存② 『2018年度環境マネジメント自主評価報告書』を開き、回答を入力し、上書き保存③ IMPULSの「イベント回答」にて『2018年度環境マネジメント自主評価報告書』を添付し、保存

フルレポート版（）＞

環境ニュース年月号環境担当者様登録のお願い

10月29日に開催しました117-Ⅱ期生産説明会にて、新いすゞサプライヤーポータルへの環境担当者様のご登録をお願いしておりますが、まだご登録を完了されていないお取引先様が散見されます。つきましては、至急ご登録頂きますよう、よろしくお願い致します。新いすゞサプライヤーポータルへは下記のURLにてアクセスください。（URL; ）

ISUZUグリーン調達ガイドラインIMDS関連URL変更のお知らせ昨年発行しました『ISUZUグリーン調達ガイドライン改訂版』に記載させていただきました。IMDS関連のURLが最新のURLに変更されておりますのでご注意下さい。

・IMDSの公式ホームページ(旧)(新)

・IMDSのルール（レコメンデーション001～023）(旧)(新)

・ISUZU IMDS運用マニュアル(旧)(新)

本「環境ニュース」に関するお問合せ等ございましたら、下記までご連絡ください。弊社購買業務部品質・量産管理グループ　高橋

E-mail；[email protected]；0466-45-9547






69

64

67

72


riskmanagementguidelinesforbusinesspartners.Goingforward,wewillcontinuetofurtherdeepenouractivitiesinquality,theenvironment,andriskmanagementsoastobuildaresilientsupplychain.Oursurveysonthestatusofinitiativeexecutionbyourbusinesspartners

revealthattherearelargedifferencesinexecutionstatusdependingonthebusinesspartner.Inordertoimprovetheoverallexecutionlevel,wewillholdinterviewsonexecutionstatusandchecktheconditionsofproductionsites,whilealsocontinuingtogainanunderstandingofthelevelofexecu-tionthroughsurveys,andwewillapplytheseresultstofutureactivities.Byintroducingexamplesofimprovementsachievedfromtheseinterviews

andsurveys,wewillpromotetheactivitiesofourbusinesspartners.WewillreviewthecontentoftheIsuzuGreenProcurementGuidelines

andIsuzuSupplierCSRGuidelinesasnecessarywhilealsocontinuingactivi-tiestoraiseawarenessoftheseguidelines.

Procurementpolicybriefing Productionbriefing

IsuzuKyowakai(regulargeneralmeeting)

IsuzuKyowakai(jointcommitteemeeting

Qualitypolicybriefing

IsuzuKyowakai(managers’socialgathering)

Isuzuintendstostrengthencommunicationwithitsbusinesspartnersthroughbriefingsessionsandmeetings.Wealsopaycloseattentiontocom-municatingrespectfullywithourbusinesspartnersonadailybasis.Webelievethatinteractivecommunicationbuiltonmutualtrustwithourbusi-nesspartnerswillleadtostrengtheningofoursupplychain.

WehaveestablishedaBusinessPartnerConsultationServicewithinourLegalDepartment’sComplianceManagementGroup,providingimpartialconsultationsforourbusinesspartners.

AttheprocurementpolicybriefingheldonMarch22,2019,weexplainedthedetailsofouractivitiesfordeepeningoursupplychain,andrequestedourbusinesspartnerstobuildtheirBCP/BCMsystemsandcomplywithour


AqualitypolicybriefingwasheldforbusinesspartnersforwhichdefectivepartswerediscoveredintheplantsofIsuzu.Thestatusofdefectoccurrenceandresultsoftheiranalysis,improvementcases,andrequestsforqualityimprovementsweresomeofthethingsexplained.InFY2018,52peoplefrom32businesspartnerswithsixormoredefectoccurrencesannuallyattendedthebriefing.ForFY2019,weplantoexpandthistoincludebusinesspartnerswiththreeormoredefectoccurrencesannuallysoastohavetheparticipationofevenmorebusinesspartners(around100peoplefrom70companies).

Main Opportunities for Communication with Business Partners▶Procurementpolicybriefingonce/year(March)▶Productionbriefing2times/year(April,October)▶Qualitypolicybriefingonce/year(April)▶IsuzuKyowakai(regulargeneralmeeting)once/year(May)▶IsuzuKyowakai(jointcommitteemeeting)once/year(July)▶IsuzuKyowakai(managers’socialgathering)once/year(October)▶IsuzuKyowakai(1stto6thsubcommittees)3times/year(foreachsubcommittee)

*IsuzuKyowakai:AcooperativeassociationcomposedofIsuzu’sbusinesspartners.

Establishment of Business Partner Consultation Service

Future Initiatives






72

64

67

69


supply chain management - isuzu.co.jp · policy on activities related to supply chain management as...

Documents