supplying the hybrid library – the agent’s role

37
Swets Information Services Supplying the hybrid library – the agent’s role Robert Bley, Sales Manager: E-Access Solutions

Upload: razi

Post on 06-Jan-2016

27 views

Category:

Documents


3 download

DESCRIPTION

Supplying the hybrid library – the agent’s role. Robert Bley, Sales Manager: E-Access Solutions. Obtaining content: A complex problem!. Solutions: Full text journals. Identify and select individual titles or packages What’s out there? - Subject checklists - Catalogue - DataSwets - PowerPoint PPT Presentation

TRANSCRIPT

Page 1: Supplying the hybrid library – the agent’s role

Swets Information Services

Supplying the hybrid library –

the agent’s role

Robert Bley, Sales Manager: E-Access Solutions

Page 2: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Obtaining content: A complex problem!

Resource Identification

Selection

License evaluation/negotiation

Ordering

Payment/prepayment

Receiving

Discovery/access management

Usage tracking

Renewals /cancellations

Page 3: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Solutions: Full text journals– Identify and select individual titles or packages

– What’s out there?

- Subject checklists

- Catalogue

- DataSwets

– Will it integrate with your library portal, VLE, or reading list

software?

– Is it cross-searchable alongside other resources?

– License negotiation – likely to be based on site license rather than

concurrent usage, but Swets can advise and help!

– Offers from publishers

– Initiatives from consortia etc

– Administration / setup.

– Invoicing alongside your other subs

– Linking / helping with resource discovery

– Usage monitoring

– Renewal

– Claiming

Page 4: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Solutions: Databases

– Identify and select package

– What’s out there?

- Subject checklists

- Catalogue

- DataSwets

– Full text v. A&I content

– Full text in the database or outside?

– Will it integrate with your library portal, VLE or reading list

software?

– Is it cross-searchable alongside other resources?

– Full text embargoed?

– License negotiation – likely to be based on concurrent usage

rather than site license, but Swets can advise and help!

– Administration / setup.

– Invoicing alongside your other subs

– Linking / helping with resource discovery

– Renewal

Page 5: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

The modular site for buying, accessing and managing your subscriptions

Page 6: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

SwetsWise: e-procurement

Full web subscription management service

– End user and centralized ordering

– Catalogue browsing/ordering

– Built-in approval procedures

– Renewals, claims, cancellations, subscriber data changes, reports etc.

Rapid electronic transfer of order information

Page 7: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

SwetsWise: online content

– The largest e-journal gateway…

Page 8: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Underlying Principles

- Depth of content

- Ease of access

- Total management

- …..more than a one-stop shop

- Adaptable and fully integratable

- Meet hybrid / virtual libraries’ needs

Page 9: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Content

- Linking service

- Control of document delivery & pay–per-view

- Full coverage of the library collection – regardless of media or location

- Largest single gateway

- Full integration

Page 10: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Linking arrangements with third

parties: examples

Page 11: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Page 12: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Page 13: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Page 14: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Some of our Linking Partners

The customer!

Page 15: Supplying the hybrid library – the agent’s role

Databases

Database

A&I layer

Full text?

Page 16: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Electronic Journals

Publisher A

Publisher B

Publisher C

Page 17: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Gateways Full text @ Publisher A

Search header data

Full text @ Publisher C

Swets.proxy

Swets.proxy

Swets.proxy

Full text @ Publisher

B

Page 18: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Linking

Issues

Table of Contents

Abstract &Full Text

Local OPAC

Journal titles

MARC 856 field

Page 19: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Databases AND Gateways – the best of

both worlds?Database

A&I layer

Full text?

Publishers

Page 20: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Stable multi-level linking: How it’s done!

http://www.swetswise.com/link/access_db?issn=nnnnnnnn&vol=nnnn&iss=nnnn&page=nnnn

…or translated into a real example...

http://www.swetswise.com/link/access_db?issn=00017272

&vol=80&iss=3&page=24&FT=1

Page 21: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Page 22: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Page 23: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Alerting

- TOC alerts automatically disseminate the availability of new journal issues

- Search alerts automatically disseminate the availability of new articles of interest to the user

- Customizable texts for library marketing!

- Choice of formats

- Automatic alerts on new journals added to SwetsWise or to your account

Page 24: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Page 25: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Page 26: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Page 27: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Management- Faster set up times (Triple E project)

- EDI

- Grace periods – all except 13 publishers!

- Automatic license chasers

- Publisher acceptance of Swets proxy

- Auto-access

- Ready made linking URLs

- License management

- Auto-claiming

Page 28: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

The system will show you what it’s claimed for you!

Page 29: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

EDIExchange of electronic information according to standards

Exchange of electronic information according to standards

Input:• Invoices• Check in• Claim responses

Swets System

Output: • Claims• Orders

Page 30: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

EDI interfaces- Swets Information Services is enabled to

handle ALL EDI Transactions: -

- Claiming- Ordering- Invoicing

- …in both X.12 and EDIFACT formats, and can do so by

- Email- FTP- On Disk

- But not all ILS vendors accept these formats and transactions

Page 31: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

What about print?

– Labour intensive processes in the library:

– Checking-in

– Claiming

– Processing

– …but still necessary!

Page 32: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Leave it to the agent: Consolidation

Service

- Consolidation service

- You receive all issues from publishers all over the world in one shipment.

- 9 distribution centers around the world

- 6 million issues annually

- Issues processed in 24 hours in the distribution centers

Page 33: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Leave the work to us– From Direct -----> Consolidate your

subscriptions: Consolidation Service

Page 34: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Leave the work to us

– You receive all issues in one shipment, in a frequency you desire

– Additional services can be provided

Page 35: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Consolidation

- Receiving all issues once per day/week/month

- Automatic claiming

- Packing lists

- Missing issues sent directlyReports

- Arranging transport & dealing with customs

- Online overview via DataswetsConnect

Page 36: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Add on Services

Circulation list

Alphabetical issue sorting

Sticker service

Classification stickers

Processing free issues

Library stamp

Security strips

Sealing of issues

Label location

Packing List on floppy

Page 37: Supplying the hybrid library – the agent’s role

Su

pp

lyin

g th

e H

yb

rid

Lib

rary

– Th

e A

gen

t’s

Role

Subscription services: Regardless of

media- Control:

- Over your subscription management process- Currency risk management

- Cost savings: - Optimize your workflow - Provide all required information, aggregation function

- Convenience:- Customer Service: single point of contact- Provide all required information, aggregation function- One to many, to one!