© Energy UK April 2012

Supporting Local Action to Address Cold Homes: Energy Sector Assistance Sofia Gkiousou - Dan Alchin 16 July 2013

www.energy-uk.org.uk @energyukcomms

© Energy UK April 2012

Energy UK About us …

Energy UK represents a wide spectrum of interests across the

sector. This includes small, medium and large companies

working in electricity generation, energy networks and gas and

electricity supply, as well as a number of businesses that provide

equipment and services to industry.

© Energy UK April 2012

Agenda

1.The benefits

2.The challenges

3.Working in partnership

4.Wider policy environment

5.ECO Roadshows

6.Case Study

7.Conclusions

© Energy UK April 2012

The Benefits

4 Energy Sector Assistance

• Warm Homes Discount • Green Deal / ECO • Home Heat Helpline

© Energy UK April 2012

The Challenge

5

Consumers are often not aware of the support available. And when they are they are often reluctant to contact their energy company for help. WHEN WE KNOW HELP IS NEEDED: • Is the customer in receipt of certain benefits? • Is the property suitable for measures? • Does the landlord agree? • Does the customer want the measures? SOLUTION: The right tools and incentives must be in place to stimulate demand and to help suppliers deliver support

Energy Sector Assistance

© Energy UK April 2012

6

Local

Authorities

Charities

PCTs Ofgem

Govt.

GPs

Working in partnership

Community

groups

Energy Sector Assistance

© Energy UK April 2012

Wider Policy Environment

7

Fuel Poverty Strategy

DECC

HMT

BIS

DCLG

DWP Ofgem

No. 10

EU

DEFRA

DH

Industry Customers

Energy Sector Assistance

© Energy UK April 2012

ECO Roadshows

8 Energy Sector Assistance

KEY RECOMMENDATIONS

• Using government data • potential beneficiaries • property conditions

• Simplification of

programmes

• Streamlined process for customers

• Government supported communications

• Resolving operational challenges

© Energy UK April 2012

Case study: EDF Energy and London Warm Zones

9 Energy Sector Assistance

• HHCRO programme

• Combines funding

• 5,000 area based household assessments

• Includes community events

• Resolving operational challenges

© Energy UK April 2012

Conclusions

10 Energy Sector Assistance

• Energy efficiency can significantly benefit health, comfort

and costs

• Help is already available • Warm Homes Discount • Green Deal & ECO • HHH

• Challenges of identification, measure demand and housing stock

• Local stakeholders will be key to successful programmes

• A lot has been done, more needs to be done, let’s work together

© Energy UK April 2012

Thank you.