supporting people caerphilly supporting people team floating support forum 16 th december 2011

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Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

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Page 1: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Supporting People

Caerphilly Supporting People TeamFloating Support Forum

16th December 2011

Page 2: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Contents

Redistribution and Handover - MalAccreditation & Outcomes - EdwinCommissioning and Framework - ShellyCentralising Referrals and Use of Sprint - TiffenyBreakGovernance – MalEligibility and Monitoring – EdwinFuture Scheme Proposals (local/regional) -Shelly

Page 3: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Redistribution and Handover

Malcolm Topping

Page 4: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Distribution of Supporting People funding was not fair in

2003 Amount of SP Grant was not linked to the

needs of the population – SEE TABLE OVERLEAF

How do you decide what each Local Authority should receive?

Introduce formula that identifies % of population needing housing related support

Page 5: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Local AuthorityTOTAL SP BUDGET Population

Ranking SP Budget per person

Per unit - population

Welsh Indicators Multiple Deprivation Ranking

Anglesey 3,464,611.10 66,829.00 £51.84 2Blaenau Gwent 1,882,292.36 70,064.00 19 £26.86 23.4 2Bridgend 5,893,979.47 128,645.00 £45.81 11Caerphilly 5,955,533.19 169,591.00 15 £35.11 14.5 7Cardiff 20,231,179.64 305,353.00 £66.25 16 6Carmarthenshire 6,453,672.65 172,842.00 £37.33 5.4Ceredigion 4,760,942.71 74,941.00 £63.52 0Conwy 8,847,073.33 109,596.00 1 £80.72 2.8 17Denbighshire 7,183,353.02 93,065.00 2 £77.18 10Flintshire 7,537,058.37 148,594.00 £50.72 4.3Gwynedd 6,849,455.04 116,843.00 £58.62 4Merthyr Tydfil 1,400,195.03 55,981.00 20 £25.01 25 1Monmouthshire 1,785,937.11 84,885.00 21 £21.03 0.00NPT 4,591,769.04 134,468.00 £34.14 15.4 5Newport 4,327,768.84 137,011.00 18 £31.58 16.00 4Pembrokeshire 2,216,323.21 114,131.00 £19.41 4.2Powys 6,468,384.12 126354 £51.19 1.30RCT 9,410,301.26 231,946.00 13 £40.57 17.8 3Swansea 15,153,078.34 223301 £67.85 11.60Torfaen 3,810,930.92 90949 £41.90 6.7Vale of Glamorgan 4,021,776.81 119212 £33.73 6.40Wrexham 6,711,728.78 128476 £52.24 5.9

TOTAL 138,957,344.34

Page 6: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Local AuthorityTOTAL SP BUDGET Population

Ranking SP Budget per person

Per unit - population

Welsh Indicators Multiple Deprivation Ranking

Blaenau Gwent 1,882,292.36 70,064.00 19 £26.86 23.4 2

Caerphilly 5,955,533.19 169,591.00 15 £35.11 14.5 7

Conwy 8,847,073.33 109,596.00 1 £80.72 2.8 17

Merthyr Tydfil 1,400,195.03 55,981.00 20 £25.01 25 1

TOTAL 18,085,093.91

Page 7: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

How does the formula work? This is the calculation!

  Welsh Index of Multiple Deprivation [20%] Social Fragmentation Index [20%] Number of people in receipt of at least the middle rate

of the care component of Disability Living Allowance [10%]

Age structure of the population (the proportion of older people living alone) [20%]

Local measures of homeless people [30%] What period of time does the redistribution take? Impact on LA’s that lose funding e.g. Cardiff

Page 8: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

What will the formula mean to Caerphilly?

Insert modelling work being completed by WG

Page 9: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Handing over the SPRG from Providers

From April 2012, No more SPG/SPRG – All grant is known as Supporting People Programme Grant (SPPG)

In Caerphilly £1.2 million of grant will be moving from providers to Local Authority

Ring fencing /auditing being introduced to safe guard the funding.

Moving from SPRG tariff to a different system of funding former SPRG schemes

Page 10: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Where does the funding go?

Voluntary sector - £3,290,302 –53% Statutory sector - £1,943,457 – 31% Private sector - £984,055 –16%

Page 11: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

How much do we fund?

Breakdown of Supporting People Funding by Client Group

Phys Dis14%

Vulnerable Families

4%

Homeless13%

Young People10%

Sub Misuse3%

Offenders0% Mental Health

8%Dom Abuse

7%

Learning Dis28%

Older People13%

Older People

Learning Dis

Phys Dis

Mental Health

Dom Abuse

Offenders

Sub Misuse

Vulnerable Families

Homeless

Young People

Page 12: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Accreditation and Outcomes

Edwin Yhap

Page 13: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Accredited Support Provider Criteria – July 2009

2.3.1 Proposed Role 2.3.2 Governance 2.3.3 Standards of Conduct 2.3.4 CRB/Police Checks 2.3.5 Financial Viability 2.3.6 Other Criteria

Page 14: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Accreditation

In exercise of the powers conferred, by Sections 180, 181 and 182 of the Housing Act 1996 and Section 93 of the Local Government Act 2000, and in conjunction with Section 70 and Section 71 of the Government of Wales Act 2006, the Welsh Ministers of the Welsh Assembly Government have established the criteria, which must be satisfied by a body which is seeking accreditation on or after the date of this document.

Page 15: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Who can apply? a registered charity, a society registered under the Industrial and

Provident Societies Act 1965 which satisfies the conditions in Subsection (2),

is a Welsh Local Authority. Where an Accredited SP is contracting with such

Co, robust subcontracting, selection and financial procedures must be in place to manage risks.

Private and ‘for Profit Companies’ are not eligible to apply, as the Welsh Ministers do not have the powers under SPRG Schemes to make direct payment to providers (2.2.3)

Page 16: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Criteria for accreditation

2.3.1 Proposed Role A support provider must provide a statement of

organisational aims and objectives Accredited bodies should not contract any part

of a grant funded service unless or until they are satisfied that the contractor is able to provide the specified service as set out in the Grant Conditions, at a level which is likely to be acceptable to the Welsh Ministers. (Ref private Co).

Page 17: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Criteria for accreditation

2.3.2 Governance The support provider must be under the control

of a Board of Directors or a Committee or of trustees, except where the provider is a local authority , and must be a ‘fit and proper person’

Page 18: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Criteria for accreditation

2.3.3 Standards of Conduct Members must understands their own role and

responsibilities understands the constitution and statutory

requirements within which they will operate understands and has policies that reflect the

regulatory regime, which governs accredited support providers including Protection of Vulnerable Adults (POVA) guidelines. (Safeguarding Vulnerable Group Act 2006).

Page 19: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Criteria for accreditation

2.3.4 Criminal Records Bureau (“CRB”)/Police Checks

has obtained enhanced CRB checks for all staff working directly with vulnerable service users

has obtained standard CRB checks for all other staff including Board Members, Managers who have contact with or access to personal information on vulnerable service users

It is a condition of continuing accreditation that all checks are updated every 3 years.

Page 20: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Criteria for accreditation

2.3.5 Financial Viability All applicant bodies must be able to demonstrate

their financial viability and fundability (SP teams have an updated Cost Calculation

document which provides guidance).

Page 21: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Criteria for accreditation

2.3.6 Other Criteria accredited support providers must adopt and

implement acceptable policies and procedures across various activities, which must include policies on: equal opportunities service user participation access to the service staff training/ development protection of vulnerable adults health and safety policy

Page 22: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Outcomes

WG has decided that it will be mandatory from April 2012 for all SP schemes to implement a means by which support provided can be measured-’outcomes’.

1. Outcomes spreadsheet-following on from pilot 2009.

2. Outcomes measurement.-working tool

Page 23: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

1. Outcomes spreadsheet

In 2009 SPIN (Supporting People Information Network) agreed to develop an Outcomes Framework to try to evidence:

Achievements Best practice Value for money of the Supporting

People Programme across Wales.

Page 24: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Outcomes Spreadsheet -cont’d

Intended that the framework would be used across Wales by all Providers & Local Authorities to: Encourage consistent data collection Evidence SP success Reduce the number of varying & burdensome

collection tools used by the 22 LA’s Reduce the frustrations of providers who are

sometimes providing multiple sets of information to their commissioner

This is still being worked on

Page 25: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Outcomes Spreadsheet -cont’d

Excel spreadsheet utilised & collected at a local level:

Exit Questionnaire for individual service user

Data Collection spreadsheet-Collate all service user information per scheme-still not quite completed. Exit questionnaire overleaf

Page 26: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011
Page 27: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

2. Outcomes Measurement most methodology is based on the

‘Outcomes Star’ recovery model. Supporting people requirements: All service users must have their needs/risks

formally assessed All service user must have an Individual Support

Plan (ISP) identifying clear goals All SWs should be able to understand the

assessment and review process. All files must show what steps have been made

towards achieving those goals

Page 28: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Legislation

Safeguarding Vulnerable Groups Act 2006 Housing Legislation 1996 WAG Improving Lives in the Community: Homes in

Wales 2010. National Service Framework 2005. Health, social Care and Wellbeing Strategy 2008/11 Carers(Equal Opportunities) Act 2004. National Occupational Standards 2002. Code of

Practice Fundamentals of Care-2003 (Essence of Care 2001

DOH)

Page 29: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Methodology

Shows the continuous process Commences with referral -right through to exit New documents should detail the assessment

process-SU’s identification of needs-risk assessment- summary of the ISP

Methods for monitoring/reviewing

Page 30: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Methodology Cont’d

The process should enable SUs to recognise where they are, where they would like to be and what steps they need to take to get there. Control/empowerment

It should be designed to assess the changes that SU is making in their attitudes and behaviour which will move them towards being able to live more independently.

Page 31: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Communication

Waged/unwaged work

leisure

cook

Manage home environment Your home

Sample of medium of communication

Page 32: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Outcomes-Journey of Change The journey is from the SU’s first assessment

through to independent living (hopefully!) and everything in between!

Methodology outlines key steps - each step depicts a transition (outcomes) from dependence towards independence.

It should show where a SU is on their journey, what support they need, and to measure this at various points during their support

Workshop-this can be arranged with the SP team.

Page 33: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

OS LADDER

The ladders and detailed scales For each outcome area measured by the Star

there is a brief description of the behaviour and attitudes expected at each scale point. For example, below is the Self care and living skills ladder from the Outcomes Star™ for homelessness

Page 34: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011
Page 35: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Outcomes-Finally Hoped that the framework –when completed-will

be instrumental in demonstrating the SP programmes effectiveness It is intended to provide some awareness sessions of its use.

Its contribution to a number of different national agendas

And most importantly….will allow staff to focus on positive work that they are already doing with service users, highlighting their strengths, & the excellent outcomes that they are achieving

Page 36: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Commissioning and Framework

Shelly Jones

Page 37: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Commissioning

What is Commissioning? What is Procurement? Collaborative Approach

Strategic themesTeams/providers/services usersBoundaries

Page 38: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011
Page 39: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Options for Securing Services Restricted Tender

Two Stages Selection and Award Open Tender

One Stage Competitive Dialogue

Two Stage Framework

Two Stage

Page 40: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Commissioning since 2009

Restricted TendersMotivational Cleaning Service (2009)Older People FS (2010)Young and Vulnerable FS (2010)People with Sensory Impairment FS (2010)

Service Level/Partnership Agreements Service Specifications updated

Page 41: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Contract types

Block Subsidy Tariff Cost volume

Page 42: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Centralising referrals and use of Sprint

Tiffeny Davies

Page 43: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Housing Related Support Promoting Independence and Control

Help to set up & maintain a home Help to access services, support & social networks Help to access education, volunteering, training &

employment Help to claim benefits/maximise income Help with budgeting/managing money Emotional support/good neighbour role Help to increase independence Help with practical living & parenting skills Help to prevent homelessness

Page 44: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Housing Related Support Promoting Personal and Community

SafetyHelp to access services, support & social

networks Help with personal/community safety &

security Emotional support/good neighbour role Help to increase independence

Page 45: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Housing Related Support Promoting Health & Wellbeing

Help to access services, support & social networks

Help to access education, volunteering, training & employment

Help with personal/community safety & security

Emotional support/good neighbour role NOT A CARE SERVICE

Page 46: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Housing Related Support Promoting Economic Progress and

Financial ControlHelp to access education, volunteering,

training & employment Help to claim benefits/maximise incomeHelp with budgeting/managing money

Page 47: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Why Centralise Referrals? Streamline the management of referrals One central point of contact Initial risk assessments Ensure appropriateness of referrals Prioritise those with the greatest need Help reduce providers’ initial workload

Page 48: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Current Position SPT are currently taking all referrals for

GwaliaSolasReach GenericReach Older Persons’ (Via Age Concern)Domestics

Page 49: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Referrals Floating Support 2009-10 and 2010-11 and 2011-12

4

10

1416

18 1922

38

4343

34

27

46

40

47

30

34

24

54

63

44

50

82

69

6159

6562

6

53

0

10

20

30

40

50

60

70

80

90

Nu

mb

er

of

Ref

err

als

2009-10

2010-11

2011-12

Page 50: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Introduction of Sprint Waiting Lists Risk and Needs Assessments Support Planning Improved communication (referrals /

schedules etc) Access to R&M information Data Protection

Page 51: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Governance

Malcolm Topping

Page 52: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Governance

The way in which a organisation takes decisions and allocates resources

Page 53: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Sometimes our services are not the most popular!

Page 54: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Governance

Need to demonstrate improved transparency and inclusiveness

Establishment of a National SP Advisory Group

Establishment of six Regional Collaborative Committees (RCC) – Gwent

Retention of improved Local Supporting People Planning Groups

Page 55: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

National Advisory Group

Chaired by Huw Lewis – Housing and regeneration

Membership Roles and responsibilities

Page 56: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Regional Governance

Chaired by Local Authority Rep Membership Roles and responsibilities

Page 57: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

 National Advisory

Board

 Welsh

Government

 Regional Collaborative Committee

 LA representatives

(e.g. 5 in Gwent) 

Health   

Probation 

Short term services

 Provider reps

Long term services

  

CHC 

Co-opted members 

Regional collaborative arrangements

ServiceUsers

LA Chairs of local Planning

Groups

Providers + Service users

RSLs + tenants/residents

 SP Managers

LA members (Cabinet/scrutiny)

Regional DevelopmentOfficer

LocalGovernanceArrangements   

Page 58: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

What the Regional Collaborative Committee does

Responsibility for maintaining oversight of regional and local delivery against national Supporting People Programme, Grant Conditions and Guidance.

To agree local and regional spend against agreed priorities

Ensure systems are in place for the appropriate monitoring of SP spend including for timely identification and reporting of underspend

Maintain an overview and receive reports on regional and local compliance with regulation, grant conditions, policy and legislation

Page 59: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Local Governance

Arrangements

Community Safety

Partnership

Caerphilly Homeless

Forum

Health Social Care and Well

Being Partnership

Caerphilly Voluntary Sector

Committee

Children’s and Young Peoples

PartnershipCaerphilly

Supporting People Planning Group

Regional Collaborative Committee

Page 60: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Where do SP Services fit into corporate Strategies?

HSCWB CYPP Community Safety

Homelessness

Older People FS

Vulnerable Families FS

DA Refuges Homeless Hostel

Mental Health FS+Acc

Young Person FS

Substance Misuse services

Homeless FS

Learning Disability FS+ Acc

Mediation Ex Offender Services

Sheltered Housing

Anti social behaviour Services

Telecare

Physical Disability FS

Page 61: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

What the Local Planning Group does

Determines local commissioning priorities for Caerphilly and assist RCC in regional prioritisation

Oversee performance of the Supporting People team

Approve reports to RCC

Page 62: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

How much do we fund?Supporting People Funding to Partnerships

HSCWB63%

Homelessness14%

Community Safety

9%

CYPP14%

HSCWB

CYPP

Community Safety

Homelessness

Total £6,217,814

Page 63: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

How can you feed in to the governance process?

Caerphilly Provider Forum Voluntary Representative on Caerphilly

Supporting People Planning Group Caerphilly Homeless Forum

Page 64: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Eligibility and Monitoring

Edwin Yhap

Page 65: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Eligibility Based on the Gwent Supporting People

allowable activities and definitions of Housing Related Support (HRS) (8/12/07)

Why is a definition needed?To assist providers, service users and referrers

to understand the purpose, function, and boundaries of HRS.

Page 66: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Eligibility Interpretation of support

The document is task based criteria only, and it is recognised that outcome measurements and monitoring will be key to evidencing the strategic relevance of SP services.

Mandatory service aimsProvision of services need to reflect these and

options under SP funding.

Page 67: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Eligibility Integrated model of service provision The need to be creative, flexible, innovative

and integrated with primary care services. It is not a ‘stand alone service’ Length of time service should be

provided

Page 68: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Monitoring Arrangements Compliancy SP service aims Legislative framework-housing, Equalities,

Safeguarding, fit for purpose Financial viability Welsh Government expectations Support ‘Fulfilling the promise’

Page 69: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Monitoring Training Engaging with Service users Networking Sharing good practice. GNME Service development

Page 70: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Future Scheme Proposals

Shelly Jones

Page 71: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Needs Gathering information

GNME WHO12 Welsh Data Unit Daffodil – care needs projection system Social Care (SWIFT) Health commissioners Providers

Page 72: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Strategic Priorities

Strategic Overview Identify Local Needs Remodelling of existing schemes Decommissioning of existing schemes Commissioning of new projects –

Accommodation and floating support

Page 73: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Young People

EXISTING Floating Support Supported Accom. -

16 units SAFE Project - 7 units Young Mums Project

2 units Mediation Service B&B’s

PLANNED Countryman 14

units Sergeants 5

units George Street 8

units (Regional)

Page 74: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Homelessness

EXISTING Hostel – 8 units Floating Support B&B’s Complex Needs

Refuge - regional

PLANNED Short term

Emergency Family Accommodation –12 units

Hostel – 10 units

Page 75: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

Potential Commissioning Priorities

7/8 bed MH supported accommodation – location unspecified

7 move on bed sits for young people – Bargoed

Remodelling of ‘in house’ sheltered services

Expanding older persons and homeless floating support services

Expanding young mums project

Page 76: Supporting People Caerphilly Supporting People Team Floating Support Forum 16 th December 2011

THANK YOUSUPPORTING PEOPLE TEAM CONTACT DETAILS 01443 864548 [email protected] WWW.CAERPHILLY.GOV.UK/SUPPORTINGPEOPLE

Any

questions?