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Supporting the Achievement and Success of At-Risk Students
CSU East BayApril 26, 2005
Increasing numbers of students will arrive at college ill-prepared academically and psychologically for the challenges of college life. If these students are to have a reasonable chance for success they will need a campus environment conducive to meeting their special needs…
…and educators with the sensitivity necessary to support them.
Harold HodgkinsonAll One System: Demographics of Education, Kindergarten to Graduate School. 1985
If we can develop a formula that empowers us to better retain “at risk” students, we will better retain students in general….
Professor Barbara PaigeCSUEB Department of Ethnic StudiesMarch 4, 2004
The interactions students have in the academic and social domains are critical to their satisfaction, achievement and success.
Professor Vincent Tinto, SyracuseLeaving College: Rethinking the Causes and Cures of Student Attrition
The most consistently structured, regularly scheduled and socially standardized human contact on most campuses is faculty-student interaction, which is the major vehicle by which learning is facilitated.
The more interaction students have with faculty and staff, the more likely they are to learn effectively and persist toward achievement of their educational goals.
Perhaps the greatest inequity on our nation’s campuses is the unequal ability students have to get others interested in them.
Professor Robert Keegan
Harvard University
The Evolving Self, 1983
Institutions are far more likely to attribute attrition to student characteristics than to institutional characteristics.
What Works In Student Retention, 2004
We build beautiful campuses,
We hire distinguished faculty,
We develop a challenging curriculum…
then the “wrong” students show up!Dr. Betty Siegel, President
Kennesaw State University
What happens to students after they enroll frequently has a more powerful impact on whether they stay and achieve their goals or leave.
Tinto 1987, 1993
Feelings of marginality often occur when individuals take on new roles, especially when they are uncertain about what the new role entails.
Marginality is the experience of not fitting in….
Nancy Schlossberg, 1989 Marginality and Mattering: Key Issues in Building Community
Many students who leave college do so as the result of experiences they have during the first six weeks.
Astin, Tinto, Cowart
To achieve success with high-risk students in the 21st century, social support through advising and counseling are a necessary part of the equation.
High Risk Students and Higher Education: Future Trends, ASHE-ERIC Digest
Good advising may be the single most underestimated characteristic of a successful college experience.
Professor Richard Light, Harvard University, 2001
Making the Most of College
We understand the relationship between good advising and retention….
CSU HaywardPlan for Facilitating Student
Progress to the Baccalaureate DegreeNovember 2003
Teaching and advising need to be part of a seamless process, sharing the same intellectual sphere, informed by a relatively consistent educational philosophy.
Robert M. Berdahl, Historian and President University of Texan at Austin “Teaching Through Academic Advising: A Faculty Perspective,” 1995
How can we better identify and support students who may be at-risk?
What existing offices, programs, services, and people need to collaborate in support of specific at-risk groups?
What new strategies, programs or interventions might be needed?
Some at-risk groups in education
Adult and re-entry studentsFirst-generation studentsStudents of colorStudent with disabilitiesStudent AthletesUndecided/non-curricular studentsFirst-year StudentsUnderprepared StudentsTransfer Students
Some at-risk groups in education
Adult and re-entry studentsFirst-generation studentsStudents of colorStudent with disabilitiesStudent AthletesUndecided/non-curricular studentsFirst-year StudentsUnderprepared StudentsTransfer Students
Some at-risk groups in education
Adult and re-entry studentsFirst-generation studentsStudents of colorStudent with disabilitiesStudent AthletesUndecided/non-curricular studentsFirst-year StudentsUnderprepared StudentsTransfer Students
Adult students often “recycle” through developmental issues faced by younger students.
Chickering and Reisser, 1993
Diverse Populations:Summary of Characteristics and Techniques for Advising.
Susan FrostAcademic Advising for Student Success, 1991
Adult Students
Key characteristics
Most work full or part time
Family responsibilities a priority
Less involvement with campus life
Managing multiple roles
Varied life experiences
Time challenged
Low self concept based on previous academic experiences
Adult Students
Key characteristics
Most work full or part time
Family responsibilities a priority
Less involvement with campus life
Managing multiple roles
Varied life experiences
Time challenged
Low self concept based on previous academic experiences
Advising techniquesUnderstand issues of adult
developmentUnderstand purpose and
goalsAssist in forming campus
connectionsEncourage academic
planningEncourage balance of
academic and personal issues/
Be willing to act as an advocate
What services, programs and interventions are needed by adult students?
What existing campus offices need to collaborate in support of adult students?
What new strategies, programs or interventions might be needed?
Some at-risk groups in education
Adult and re-entry studentsFirst-generation studentsStudents of colorStudent with disabilitiesStudent AthletesUndecided/non-curricular studentsFirst-year StudentsUnderprepared StudentsTransfer Students
Forty percent of new students are the first in their families to attend college. (National Center for Education Statistics,
1996, 1998, 2001)
Often, they are not as academically or socially prepared as others and are prone to drop out.
Watson Scott Swail, PresidentEducational Policy InstituteChronicle of Higher Education, 1/19/04
The unfamiliar “world of college” can be a daunting experience for new students, especially first-generation students, who are unable to draw on the experiences of parents or relatives.
US Title V Grant ProgramRationale for Implementation Strategy
First Generation students
Key characteristics
Increasing levels of enrollment
Lack of family “guides”
Issues of “representing”
Conflict between family and academics
Lacking information about career preparation
Often have collaborative vs. individual orientations
Non-academic Challenges for First-Generation StudentsStraddling two cultures: home/family vs. college/universityExperiencing changes in family and personal relationshipsAdapting to a more competitive academic settingFeelings of not belonging or feeling excluded.
Texas Tech PEGASUS Program
Non-academic Challenges for First-Generation Students
Learning how to negotiate a [large] campus systemHaving family and friends who don’t understand the demands of college and/or who may be unsupportive of students’ decisions to attendFeeling overwhelmedLiving on and managing a tight budget
Orientation and transition programs are critical for new students and their families.
This is especially true for first generation students.
Facilitating parent involvement and providing means for keeping parents informed can help to maintain familial ties that are so important to students.
First-Year College Experiences of StudentsFrom Migrant Farmworker Families, Journal of the First Year Experience, 2004
Following identified as critical to student success….Continuous contact throughout the first semester/year.Referrals to sources of assistance and support.Outreach to help students feel comfortable on campus.Opportunities to meet and interact with students with similar academic and social concerns.
Texas Tech PEGASUS Program
First Generation students
Key characteristics
Increasing levels of enrollment
Lack of family “guides”
Issues of “representing”
Conflict between family and academics
Lacking information about career preparation
Often have collaborative vs. individual orientations
Effective strategiesAwareness of issues and
challenges and strengthsTake early initiative to
establish relationshipEncourage full participation
in campus lifeConnect with campus and
community resourcesBe willing to act as an
advocateConnect with role models
and mentorsEncourage maintaining
connections with family, community
How can we better identify and support students who are first generation?
What existing offices, programs, services, and people need to collaborate in support of first generation students?
What new strategies, programs or interventions might be needed?
Some at-risk groups in education
Adult and re-entry studentsFirst-generation studentsStudents of colorStudent with disabilitiesStudent AthletesUndecided/non-curricular studentsFirst-year StudentsUnderprepared StudentsTransfer Students
"Effective participation by members of all racial and ethnic groups in the civic life of our nation is essential if the dream of one nation, indivisible, is to be realized…."
Justice Sandra Day O'ConnorGruter v. BollingerJune 23, 2003
California Population Growth1995-2025
2000 2050(thousands)
Asian Pacific American 3,380 8,564
Black 2,184 2,680
Hispanic/Latino 9,206 21,232
White 16,630 16,626
US Census Bureau, 1996
Students of Color
The number of minority students attending American colleges and universities jumped 48% in the 1990s, with all minorities posting double digit gains.
American Council on Education, 2002
CSUEB Student Profiles
Fall 2000 Fall 2004
Students of Color* 51.8% 53.0White Students 26.1% 24.8
*Asian Pacific American, Black, Indian/Alaskan Native, Hispanic/Latino
CSUH Fact Book, 2004
CSUEB Student Profiles
Fall 2004
Students of Color 53.0White Students 24.8
Other 16.6
CSUH Fact Book, 2004
Access to higher education continues to be problematic for American Indian, Black, Latino, and many Asian Pacific American students. Even when they are admitted to college, attrition studies find them withdrawing as higher rates, and they are far less likely to achieve their educational goals than their white peers….
“Academic Advising for Student Success & Retention.”Mario Rivas and Tom Brown, 1997
CSUEB Retention-Graduation Rates
1995 2001
Asian Pacific American 57% 57%White 52 50Hispanic/Latino 43 46Black 31 22
Total 50 47
CSUH Fact Book, 2004
Although an increasing number of American Indians are enrolling in college, the percentage of those attaining bachelor’s degrees remains relatively low—11%, compared with more than 24% of the general population….
American Indians have the highest dropout rate among minority groups [and] must overcome family pressures, poverty, a weak high school education [and] assimilate to a campus culture much different from their own.
For American Indians, the Keys to CollegeChronicle of Higher Education, 7/23/04
Latino students are more likely to attend schools segregated by race and poverty, and there is strong evidence that Latino students have difficult hurdles to overcome in the quest to achieve quality education.
Latino Education: Status and ProspectsState of Hispanic America, 1998National Council of La Raza
In spite of their high propensity toward college attendance, not all Asian Americans are high achievers in education. The popular stereotype of “model minority” has had an adverse impact on Asian American youth, especially those from poor and non-English speaking backgrounds.
The State of Asian Pacific America, 1993Asian American Public Policy InstituteUCLA Asian American Studies Center
Asians reflect both the highest and lowest
levels of academic achievement….Hmong,
Cambodians, and Pacific Islanders have
some of the lowest academic achievement
and high school graduation rates, while
Chinese and Japanese have some of the
highest.
Higher Education Issues in the Asian American Community
Suzuki, 1994
Asian Pacific American Groups
Asian Indian Chinese Filipino Guamanian Hawaiian Hmong Japanese KoreanLaotian Pakistani Samoan Thai
Vietnamese
Philippines: 7000 islands 100 languages
Principle: Diversity in Diversity
Diversity in Diversity: Latino/Hispanic
Twenty Spanish and Portuguese speaking countries in the Western Hemisphere.
Often “Latino” is used in contrast to others who are not Spanish speaking.
Often identify based on country of origin (e.g., Mexico, Puerto Rico, Cuba).
Diversity in Diversity: American Indian
545 Tribal groups recognized by the US government.
250+ languages spoken.
Many identify as members of a specific tribal group and may not consider members of other groups as “Indians.”
Wells, 1989
Diversity in Diversity: Black
Is the “Black” student US born, or from a Haitian, West Indian, or African immigrant family?
As with all groups, it is important to make distinctions based on socio-economic class, gender, and other elements.
Most Black and Hispanic students are enrolled in high schools where they can’t get prepared for college. [Their schools] don’t have the necessary courses at the right level to get students prepared.
Metropolitan Opportunity ProjectUniversity of Chicago, 1988
Quality interaction with faculty seems to be more important that any other single college factor in determining minority student persistence.
Levin and LevinUniversity of Wisconsin1991
African American students are more likely to find faculty members remote, discouraging, and unsympathetic.
“Exploring Distinctions in Types of Faculty Interactions Among Black, Latino/a, and White College Students.”Cole and Anaya, 2001.
Transforming Students Through Validation
Success appears to be contingent on whether [faculty, staff] can validate students in an academic or interpersonal way.
Even the most non-traditional students can be transformed into powerful learners through in- and out-of-class academic or interpersonal validation.
Dr. Laura Rendon, 1994
Hope is a better predictor of first semester college grades than SAT scores.
University of Kansas study
HOPE…
Believing you have the will and the way to accomplish your goals, whatever they may be.
Optimism is a better predictor of first-year college grades than SAT scores or high school grades.
Martin Seligman,University of Pennsylvania
OPTIMISM…
Having a strong expectation that things will turn out all right, despite setbacks and frustrations.
“I looked around this beautiful, lush rich campus and thought, ‘What the hell am I doing here?’ It’s only a matter of time before they realize that I am not one of them. I am not rich. I don’t have a loving family to go home to on holidays. I have foster parents who don’t want me, a stepdad in prison, and a dead mother. And, I am not smart. I scored 580 on my SATs….”
Professor Tammy Ramos BA and BS, St. Mary’s College of California JD, Notre Dame Law School
The Pomp of Graduation After Overcoming Difficult Circumstances
New York Times, June 14, 2000
The [students] who make it under a variety of circumstances have key features in common—most notably relationships with confident, competent adults who believe in them.
Ann S. Masten, University of Minnesota
Students of ColorKey characteristicsOften first generationMinority for first timeOften have low self
concept & issues of faculty expectations
Academic integration impacts achievement
Inadequate preparationLack of campus role
models
Students of ColorKey characteristicsOften first generationMinority for first timeOften have low self
concept & issues of faculty expectations
Academic integration impacts achievement
Inadequate preparationLack of campus role
models
Advising techniquesTake initiative to
connect and validateEncourage involvementEncourage use of
campus resourcesAvoid stereotypical
attitudes & behaviorsUnderstand identity
developmentConnect to role models
What services, programs and interventions are needed by students of color?
What existing campus offices need to collaborate in support of students of color?
What new strategies, programs or interventions might be needed?
Some at-risk groups in education
First-generation studentsAdult and re-entry studentsStudents of colorStudent with disabilitiesStudent AthletesUndecided/non-curricular studentsFirst-year StudentsUnderprepared StudentsTransfer Students
Increasing numbers of students will arrive at college ill prepared academically and psychologically for the challenges of college life. If these students are to have a reasonable chance for success they will need a campus environment conducive to meeting their special needs…
…and educators with the sensitivity necessary to support them.
Harold HodgkinsonAll one system: Demographics of Education, kindergarten to graduate school. 1985
Although 74% of US high school graduates go to college,
only 47% have fully completed a college prep curriculum.
Greater Expectations, AACU, 2002
The California State University system failed to meet its goal of having about three quarters of its entering freshman in 2004 prepared for college work….
The report showed that nearly half of freshmen were not ready for college-level English, and more than one-third were unprepared for college-level math.
Chronicle of Higher Education, 3/16/05
Students’ academic preparedness is down on a variety of measures, but students’ confidence in their abilities is higher than ever.
Hansen, 1998
Do students have a realistic understanding of the demands of courses?
Students are not realistic about the amount of time that is truly required OUTSIDE the classroom in order to be a successful student.
Survey of Faculty, 2001-2004
Do students understand what is required to be successful?
How many hours did you spend studying or doing homework during a typical week in your last year of high school?
7% More than 15 hours66% Five hours or less38% studied less than two hours a
week!!
2003 Freshman Survey
Most students are never taught how to study. We call it the “hidden curriculum.”
Marcy FallonUniversity of Maryland, 2002
Preparing for a “big test”
Say a prayer—that’s what I do.Eat lots of peanut butter or other “brain foods.”Listen to Enya the night before a test.
University of Utah Chronicle of Higher EducationDecember 6, 2002
A Definition of Underpreparedness
A student whose skills, knowledge, and motivation are significantly below those of the “typical” student in the college or program in which s/he is enrolled.
Maxwell, 1997
Students may be underprepared in one or more areas and competent in others.
Finding the match between goals, background, interests is an important part of the work of advisors.
The major inhibitor to possible success for the underprepared student is the psychological distance that most faculty maintain between themselves and their students.
Spann, Spann, and Confer. 1995
Many non-traditional students want their doubts erased about their being capable of learning….
This is especially true for first generation students, Hispanic and African American students….
Laura Rendon, 1994
Academic Achievement Attributions
Ability
Time and Effort
Task Difficulty
Luck Bernard Weiner, 1972, 1977
Ability or Effort?
By the time students reach high school, they generally believe that ability is a relatively fixed, unchangeable capacity.
British Journal ofDevelopmental Psychology1983
Power of Attributions
The causes to which students attribute their successes and failures has an important impact on subsequent performance.
Jeff Hooper and Ray Hammond“Rumors of Inferiority”New Republic, 1985
Shift attributions from ability to background.
Students’ attributions and those of faculty and staff.
Much of what can go wrong with achievement—e.g., irrational goal setting, overweening anxiety—is the product of ego involvement brought on by normative comparisons to others.
Nichols, 1978, 1984
EGO INVOLVEMENT
Undermining negative beliefs about lack of ability
(shame/doubt)Interpreting task difficulty as too high/hard
(helpless/hopeless)Comparing self to an idealized reference group
(peers, classmates, siblings)
CHANGE/REFRAME TOTASK INVOLVEMENT
Reframe ability to consider background/level of preparation
Alter explanations for failure from low ability to inadequate effort and/or ineffective strategies
Present strategy as a resource not a capacity
0 – 100% CompetenceAdvising/Teaching Method
Review student’s academic record and learning history, looking for strengths and weaknesses.
Help student to define personal, educational, and career goals and skills needed to achieve these goals.
Assess the student’s skill level in areas identified as essential to achievement.
Mario Rivas, 1988, 1990
0 – 100% CompetenceAdvising/Teaching Method
Establish competency level student will seek to achieve (0-100%).
Identify curricular, co-curricular, experiential, and community learning experiences (strategies) that will enable student to develop skills.
Review and evaluate progress toward goal achievement and skills development.
Mario Rivas,1988, 1990
At-risk students have difficulty:
Recognizing that a problem exists
Asking for help once they realize that they have a problem
Asking for help in time for the assistance to be of benefit
Professors Mary E. Levin and Joel R. Levin University of Wisconsin - Madison
At-risk students must be challenged and supported to develop academic and non-academic skills and competencies associated with success in college.
Intrusive Advising
Intrusive advising means taking a personal interest in students and approaching them with an open caring attitude.
A personal relationship with a concerned member of the campus community can reduce the psychological distance that hinders academic integration.
Intrusive Advising
Intrusive advising does not mean “hand holding” or parenting. Rather, it does mean active concern with the students academic preparation and a willingness to assist them explore programs and service to improve their skills and motivate them to complete their program.
Intrusive Advising
Early outreach is the key to effective support for at-risk students.
Working effectively with at-risk students means that we must insist on regular contact whether students think they need it or not.
Spann and VanDett
Strategies That Work
Proactive interventionTarget services for specific populationsEncourage formation of support groups (including study groups)Encourage utilization of campus resourcesUse technology to deliver services
Supporting the Achievement and Success of At-Risk Students
CSU East BayApril 26, 2005