Supporting the Cluster Excellence Programme

Matt Fisher, EFQM

5th June 2013

What is EFQM?

2

30,000 Organisations in Europe are using the EFQM Excellence Model

500 Members covering over 50 different sectors

Not-for -Profit Foundation formed in 1988

More than 4,500 networking contacts

Return on investment

Optimise profitability

Sustainable financial growth

Value-adding products & services

Excellent service

Opportunities to develop & grow

Work / life balance

Pride in Organisation

Brand reputation Ethical behaviour Transparent

communication

Who do you work for…?

People Customers ShareholdersSociety

Leaders who inspire trust Clearly defined long-term strategy Robust internal processes The right Partners & Suppliers

EFQM Assessment & Recognition

Starting point, aimed at bringing organisations up toECEI Minimum Requirements

Next step, for organisation meeting the majority ofECEI Requirements

Increasing maturity and capabilities, starting to exceedECEI Requirements

Top level of recognition, for mature organisations far exceedingECEI Requirements

Supporting Clusters

EFQM Framework for Cluster Management Developed based on the ECEI

Minimum Requirements & the EFQM Excellence Model.

The EFQM Model in Cluster Management language

Quick Check Simple self-assessment against the

minimum requirements. Designed to support Committed to

Excellence.

Cluster Excellence Matrix More comprehensive self-assessment

tool, based on the EFQM Framework for Cluster Management.

Designed to support Recognised for Excellence.

Starting the Journey

TrainingStart Simple: 1 day workshop

AssessmentQuick Check Assessment Tool

RecognitionEFQM Committed to Excellence

Supporting your journey…

EFQM

Support direct from the Brussels office: info@efqm.org www.efqm.org

KalDer

Support from our Partner in Turkey:

Thank You

More information:

www.efqm.org