survival tips for house officer (ho)
TRANSCRIPT
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SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 1 - Set your intention right. It's
neither about the money, the highly respected position and the power. It is
about PUBLIC SERVITUDE, serving those who are in need of healthcare. Only
after you have served well, then only you could deserve the rewards,
privileges and rights allocated for medical practitioners! Welcome on board!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 2 - Have the right attitudes.
Being the most junior officer in the team, you really have a lot to catch up
and learn. Never pretend that you know all. Never hesitate to admit that you
do not know, to ask questions and assistance. Respect those who are more
experienced than you. People with the right attitudes are welcome wherever
they go, always...all the time!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 3 - Put on your best smile andoutstanding manners. Greet everyone with a cheerful salam. No matter how
busy you are, don't forget to move your temporo-mandibular joints and carve
out a big smile. It will stimulate a fountain of endorphins in your neuron
synapses, and aha...the feel-good feeling will set in. Don't believe this? Just
try....just do it.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 4 - Work extra hard to convince
people that you are reliable, responsible, accountable and able to complete
tasks and meet expectations - within the first two weeks! Once people knowyou're committed, you'll gain their trust, respect & cooperation. Just mark my
words!
SURVIVAL TIPS FOR HOUSE OFFICER : Tip no.5 - Refresh your inner self with
daily, constant and effective spiritual input. For Muslim, don't ever neglect
your 5 times daily prayers, no matter how busy you are. You really need that
5 -10 minutes regular breaks. It acts as a cooling oasis for you to rejuvenate.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no.6 : Mend your bruised heart and
dented self-esteem, quickly and effectively - each time you received
unpleasant reminders of your incompetency & shortcoming from your
seniors. It's a part and parcel of the job. Admit your mistakes, but PLEASE, try
hard not to repeat them. To err is human, but to keep doing the same error is
a major blunder!
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SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no.7 : Keep in touch with your
loved ones - parents, spouses, close friends, teachers etc. Don't shut out your
life, which mainly linger around your wards, call roster and private room now.
There is more to life out there than just work or crashing into bed to recoverfrom sleep deprivation.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no.8 : Make friend with the nurses.
Never ever be their enemy. Life would be much easier if you know how to win
their hearts. Dr Meena (Paeds MO) gave me this very precious advice :
Harlina, be nice to these people (nurses). They will decide whether you will
have your meals or not during your calls. Yesss, I later realized how true that
advice was!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no.9 : Forgive those who raised
their voices at you. They might be angry patients, stressed-up MOs,
overwhelmed colleagues, frustrated consultants, irritated nurses etc. Nobody
had ever shouted at you before,eh? Being a HO, anticipate your first
experience here. Forgive them, forget them and live on. After all, we're all
just humans living in the same pressure cooker!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no.10 - Thank God for the honourof being His instrument/tool of Mercy to mankind. A great opportunity is at
your doorstep to catapult your good self to be bigger than life. Grab that
opportunity and seize the golden moments. Nothing compares with the
feeling of satisfaction whenever your patients & relatives say : Thank you,
Doc
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 11 - Handle yourself well when
dealing with difficult people. Feeling victimized, bullied and discriminated?
After reflecting on yourself, I suggest you pluck some courage to meet face-to-face. Clarify, admit your mistakes and make peace. InsyaAllah, things will
be fine.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 12 - Treat your patients as if
they are your own parents/relatives. Just as how you would like any doctor to
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treat your parents, that's exactly how you should treat your patients now.
Remember, what comes around, goes around! Motivate your patients always,
you'll feel the positive energy seeping into you too.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 13 - Express your love to your
spouse everyday, using his/her love language. Let him/her know how much
his/her support & understanding means to you. Share your ups and downs,
laughter & tears. Thank Allah everyday for sending you this special person.
Those who are still unmarried, what's keeping you, guys?
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 14 - Be sincere in treating your
patients, be gentle and caring. Control your anger and frustration, avoid
explosive emotional outburst in front of your patients. If you really need to
release the steam, do it in the washroom with the tap running (peace, MotherEarth)- I consider that as an effective form of anger management!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 15 - Keep abreast with what's
happening around you - medical & non-medical, locally and globally. Read the
papers, journals & magazines, listen to the news bulletin, engage in general
discussions. Have your own opinions. You're a doctor now! People wanna
know what's going on in your brain.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 16 - Always extend a helping
hand to your peers/colleague HOs.That's the only way to ensure help comes
your way the next time you desperately need one. Less of `Me, Myself & I',
please! More of `We & Us' now. Be a sporting team member, will ya!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 17 - Make effort to remember
names esp. your patients'. Address them appropriately. If you're greeting
them for the first time, use `Encik, Cik & Puan' instead of `PakCik, Makcik, Pak
Aji, Apek, Aci, Akak, Abang, Adik'. Make quick glances at the patient's file and
pronounce his/her full name clearly. Just see how impressed they will be!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 18 - Endure the
disappointment when you discover the realities of the system. Witnessing
unprofessional, unethical conducts - far from what you learnt in med schools?
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Feeling upset, angry, demoralized? Good, at least I can count on you to be a
future committed agent of change!
SURVIVAL TIPS FOR HOUSE OFFICERS: Tip no. 19 - Learn to read your
consultants'/specialists' minds. What do they want from a HO? Dedication,
commitment, eagerness to learn, willingness to be corrected & guided. Give
them those, and they won't make your life miserable.
SURVIVAL TIPS FOR HOUSE OFFICERS: Tip no. 20 - Keep your room in the HO
quarter clean, tidy & cheerful! Hire a keeper if you could afford one.Throw
away all the rotten left-overs. Buy an air-freshener & some flowers. Pull up
the curtains, let the sunlight in. It's supposed to be a bedroom, not a cave!
SURVIVAL TIPS FOR HOUSE OFFICERS: Tip no. 21 - Spend your salary wisely.
Share your first paycheck with your loved ones. Pay up your debts / credit
card bills. Recall your financial planning lessons. Avoid weekly shopping mall
rounds. Window shop with your stomach full, you'll be able to control the
cravings.
SURVIVAL TIPS FOR HOUSE OFFICERS: Tip no. 22 - Push the `pause' button,
get out for some fresh air, watch the sunrise/sunset. Reflect & contemplate.Remember, you just a small part of a very complex design. Put your
perspectives back on track. Inhale & exhale - be grateful to Allah for
everything you have.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 23 - Volunteer to help
arranging the call roster.Experience the pain in accomodating all requests
and dealing with unhappy colleagues who could not get their wishes. Best
time to learn how to give & take here!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 24 - Be friendly & mix around
with everyone. Do not reserve your greetings only for the bosses & VIPs.
Greet the staff nurses, PKs, cleaners, security guards, gardeners etc. Drink
your coffee at the pantry. Stop being choosy & selective. Snobs are lonely
people.
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SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 25 - Pray for your patients'
well-being. Support their emotional & spiritual needs. Listen to their stories.
Don't be afraid to be close to your patients. You will learn how to detach your
emotions & rational thinking while looking after patients - so you'll remainobjective and professional.Learn the balance to keep the ideal distance
between you and the patients.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 26 - Surprise those who look
down upon you by exceeding their expectations. Impress those who think
highly of you by exceeding their expectation too. Whatever it is, do your level
best. Be brave to take up challenges, be humble enough to ask for assistance
and be ready to receive feedback - Recipe for a satisfying career!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 27 - Do not allow self pity to
consume you now. Never curse yourself. Regretting your life choice of
becoming a medical doctor, feeling envious with those friends who are
enjoying life, free to do whatever they like? Well, I bet they're envious of YOU
too! Just hang on there, persevere & be strong.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 28 - Admit your mistakes and
try to redeem yourself. It takes a lot of courage, self-esteem and confidenceto own up for your shortcomings. At the same time, do not boast around and
inflate yourself. If you've really done good, let others acknowledge. You do not
have to keep reminding others.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 29 - Enhance your medical
knowledge thru' revising textbooks/notes ( I hope you haven't sold all
textbooks to the juniors in med school!). Get answers to questions ASAP.
Experience medicine with accurate knowledge/information, not simply
following orders like zombies -without critical thinking.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 30 - Let the deaths of your
patients serve as gentle reminders/ tazkeerah - that you will also face yours,
sooner or later. Treat the dead with respect, whoever they were. Look at
those cold, still bodies - now separated from their souls. Pray for them.
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Convey your condolences to the mourning relatives... they'll appreciate that.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 31 - Keep in touch with your
emotions, but avoid being overwhelmed. Acknowledge the anger, sadness,
frustration, confusion etc. Don't simply brush them off, what more trying to
stiffle them! Manage those emotions - you're a human being, not a robot!
Ventilate, it helps clearing up your lungs & mind.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 32 - Promise yourself that
you're gonna make one person smile today! He/she might be your patient,
colleague, MO, consultant, staff or spouse & parents at home. Simple rule of
life - if you wanna smile, make another person smile, if you wanna be happy,
make another person happy, if you want people to appreciate you, appreciate
others first!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 33 - Commit yourself to life
long learning from your surroundings. Your patients are your best teachers.
Learn how they handle bad news, manage their emotions, ask for help and
accept their fate. Despite all the pain & sorrow, they still tell you how much
they appreciate what you've done for them.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 34 - Master the negotiation
skills, otherwise life can be so inflexible and stressful. No matter how busy,
there is definitely time for short prayers, quick meals, brief naps & shower
time. The secret? You just have to know how to negotiate with people around
you.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 35 - Start scribbling your life
journal / log book. You're facing new challenges everyday, it's too precious to
simply let them pass by without any acknowledgment. Write down the
lessons learnt. You will have to share those with others one day.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 36 - Agree to disagree - the
best way to handle difference of opinions. Speak your mind out, share your
concerns & input. Don't be a YES-man all the time, people won't notice that
you exist! Learn to say ` I beg to differ' as a subtle way to say `No, I don't
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agree with you!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 37 - Observe your consultant's
leadership style closely - emulate what is exemplary, avoid what is not
impressive. Do not get involved in power play. Be principle-centred. At times
you have to disagree with your friend if he/she is wrong and compliment your
enemy if he/she is doing the right thing.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 38 - Be professional - what
does that mean in simple term? Doing the right thing when nobody is
watching! Three elements of professionalism - self reflection, self regulation,
self correction. You're expected to give your best and place patient's interest
above self! How's that?
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 39 - Put aside some money for
charity. For Muslims, start saving for your Hajj pilgrimage. Make time to open
Tabung Haji account, if you haven't done that yet. Share and be generous.
Enjoy the feel-good feeling of sharing your wealth with others.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 40 - Try to perform one task
extra than what is expected of you each day. This is to avoid boredom out ofroutinized activities. How about volunteering to push the patient's trolley to
the OT, buying lunch at the warong for the ward staff or helping a patient to
the washroom? Yes, it is not YOUR job, I know. I'm just suggesting. Don't be
angry with me!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 41 - Ask yourself these
questions time and again: `Is this world a better place because I am around?'
Do I make a difference?' Human beings need to have answers to those
questions. It's our spiritual need : self-actualization in Maslow's Pyramid on
Hierarchy of Human Needs.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 42 - Always end your
conversation with your patients with this magical question : ` Is there
anything else that you would like to know from me?' So many questions can
spring out from the patient's mouth - worries, concerns and
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misunderstanding which need immediate attention & clarification. Now you
know why so many patients did not turn up for their follow-up visits, eh?
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 43 - Visualize who you would
be in 10 years time. It's not too early to apply creative visualization
techniques now. That's the first step towards your success. Come on guys,
you shouldn't just barely survive this housemanship, you have to succeed!
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 44 - Keep holding to your
principles, even when nobody seems to bother. Be the only one doing the
right thing, tho' everyone else seem to favour & do the opposite. Truth will
always prevail, sooner or later. You have to be strong to be a person of
substance & integrity.
SURVIVAL TIPS FOR HOUSE OFFICERS : Tip no. 45 - Be an outstanding team
member. Always be helpful, considerate and committed. Be ready to take up
leadership role whenever necessary. At the same time, don't be bullied
around. Defend your rights, stand strong on your ground. You'll be liked and
respected, just mark my words!