surviving the digital revolution

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Laurent Haug 7 November 2012 Surviving the digital revolution

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Presentation at the MAS consulting event on some of the principles one can use to survive today's ever changing environment. I offered the following advices, gathered during 15 years of careful observation of how digital technologies reshape business: Protect the future from the past Look back to look ahead See through the hype Accept the unknowns Technology is not always the solution

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Page 1: Surviving the digital revolution

Laurent Haug7 November 2012

Surviving the digital revolution

Page 2: Surviving the digital revolution

Laurent Haug7 November 2012

Apple (2000-2012)

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Page 3: Surviving the digital revolution

Laurent Haug7 November 2012

Nokia (2000-2012)

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Page 4: Surviving the digital revolution

Laurent Haug7 November 2012

Surviving the digital revolution?

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Page 5: Surviving the digital revolution

Laurent Haug7 November 2012

Protect the future from the past

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Page 6: Surviving the digital revolution

Laurent Haug7 November 2012

http://online.wsj.com/article/SB10001424052702304388004577531002591315494.html 10

Page 7: Surviving the digital revolution

Laurent Haug7 November 2012

http://online.wsj.com/article/SB10001424052702304388004577531002591315494.html 10

“In late 2004, Nokia weathered criticism from investors that it was expending too much effort on high-end smartphones while its rival ate into its lucrative business selling expensive ‘dumb’ phones. [The new CEO] merged Nokia’s smartphone and basic-phone operations. The result, said several former executives, was that the more profitable basic phone business started calling the shots.

Page 8: Surviving the digital revolution

Laurent Haug7 November 2012

http://mashable.com/2012/01/20/kodak-digital-missteps/ 11

Page 9: Surviving the digital revolution

Laurent Haug7 November 2012

http://mashable.com/2012/01/20/kodak-digital-missteps/ 11

Philisophically, the company was steeped in the film business, and to embrace digital meant cannibalizing its own business.

Page 10: Surviving the digital revolution

Laurent Haug7 November 2012

Tim O’Reilly

Policy should protect the future from the past, not the past from the future.

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Page 11: Surviving the digital revolution

Laurent Haug7 November 2012

Tim O’Reilly

Policy should protect the future from the past, not the past from the future.

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Businesses

Page 12: Surviving the digital revolution

Laurent Haug7 November 2012

Past vs future

Find your balance.And adapt your governance.

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Page 13: Surviving the digital revolution

Laurent Haug7 November 2012

Look back to look ahead

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Page 14: Surviving the digital revolution

Musicians have to hit the road again, and make money from playing live in front of their fans.

Page 15: Surviving the digital revolution

3D printing means anybody can create objects from his home.

Page 16: Surviving the digital revolution

Crowdfunding takes us back to the patronage period.

Page 17: Surviving the digital revolution

Laurent Haug7 November 2012

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SMS: One to one, sender chooses recipientTwitter: One to many, recipient chooses sender

Page 18: Surviving the digital revolution

Laurent Haug7 November 2012

The future looks a lot like the past

Try to find similarities, and see how it turned out in the previous iteration.

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Page 19: Surviving the digital revolution

Laurent Haug7 November 2012

See through the hype

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Page 20: Surviving the digital revolution

Homepage (1990s)

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Portal (2000)

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Blog (2002)

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Facebook (2005)

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Second life (2007)

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Twitter (2008)

Page 26: Surviving the digital revolution

Laurent Haug7 November 2012

Tim O’Reilly

1/3 failures, 1/3 successes, 1/3 continuing under another form

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Service / concept

What is became1995 Homepage Faltered1996 ICQ Concept still going strong under other forms1997 Push Faltered1998 eCommerce Important1999 WAP Faltered2000 Portal Faltered2001 Napster Concept still going strong under other forms2002 Friendster Concept still going strong under other forms2003 LinkedIn Important2004 MySpace Faltered2005 Blog Concept still going strong under other forms2006 Web 2.0 Important2007 Second life Faltered2008 Facebook Important (despite the stock market nightmare)2009 Twitter Important2010 Wikileaks Concept still going strong under other forms2011 Groupon Failure if you trust the IPO

History of media hype towards digital technologies

Page 27: Surviving the digital revolution

Laurent Haug7 November 2012

Tim O’Reilly

1/3 failures, 1/3 successes, 1/3 continuing under another form

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Service / concept

What is became1995 Homepage Faltered1996 ICQ Concept still going strong under other forms1997 Push Faltered1998 eCommerce Important1999 WAP Faltered2000 Portal Faltered2001 Napster Concept still going strong under other forms2002 Friendster Concept still going strong under other forms2003 LinkedIn Important2004 MySpace Faltered2005 Blog Concept still going strong under other forms2006 Web 2.0 Important2007 Second life Faltered2008 Facebook Important (despite the stock market nightmare)2009 Twitter Important2010 Wikileaks Concept still going strong under other forms2011 Groupon Failure if you trust the IPO

History of media hype towards digital technologies

Unscientific rule of thumb:1/3 will be successful1/3 will disappear1/3 will stay in another form

Page 28: Surviving the digital revolution

Laurent Haug7 November 2012

Hype

Lot of noise, be pragmatic.But don’t use that as an excuse to overlook the important developments.

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Page 29: Surviving the digital revolution

Photo did not kill paintingDVD did not kill cinemaCars did not kill bikesRadio/downloads did not kill the music industryInternet did not kill mediaSkype did not kill phones

Page 30: Surviving the digital revolution

Laurent Haug7 November 2012

Not knowing is fine

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Laurent Haug7 November 2012

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The business model, which led to the success of Google, was copied from a company called Overture, a paid search specialist company, based in South California.

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Monty Python started a YouTube channel with tons of their sketches streaming for free. The included links to their DVDs at Amazon. The result was a whopping 23,000% increase in sales.

Page 36: Surviving the digital revolution

Laurent Haug7 November 2012

Not knowing is fine

The rules of the digital world are still being written, it is normal not to know.Try things, fail, improve, never stop learning.

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Laurent Haug7 November 2012

Technology is not always the solution

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Page 38: Surviving the digital revolution

Laurent Haug7 November 2012

Technology is not always the solution

Use technologies when they bring value. Don’t go too far.

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Page 39: Surviving the digital revolution

Laurent Haug7 November 2012

Surviving the digital revolution?Protect the future from the past Look back to look aheadSee through the hypeAccept the unknownsTechnology is not always the solution

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Page 40: Surviving the digital revolution

Laurent Haug7 November 2012

Alvin Toffler

The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.

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[email protected]+41 78 696 64 80@laurenthaug

Jack WelchChange before you have to.