Think In InnovationGuest Innovation

Innovation Project ChallengeIdea Contest for Innovative Projects

Sustainability – July 2014INTRODUCTION

•New Innovative approach to sustainability•To link to the Vision for change & Core Values of the Lopesan Group•Formulation of a Strategic Plan to further improve the corporate responsibilities•To enhance existing sustainability projects•To place environmental protection as a key corporate responsibility of the Lopesan brand

Choose the challenge your project is related to:1. New Technologies

Ideas with the aim of introducing improvements in Technologies of the Information (TICs).

2. SustainabilityIdeas with the aim of introducing improvements in quality, corporate responsibility, environmental protection, sustainability, energy saving, recycling, etc.

3. Products and servicesIdeas with the aim of introducing improvements in product/service creation for our customers.

4. Food and BeverageIdeas with the aim of introducing improvements in processes of the food and beverage area.

5. AccommodationIdeas with the aim of introducing improvements in processes and services regarding our customers, in the frame of the accommodation area:

a) Entertainmentb) Housekeepingc) Receptiond) Public Relations

Which is your proposal for the project value? Describe it briefly (5 lines maximum).

Sustainability – To improve sustainability and to ensure all corporate sustainability responsibilities are met across the Lopesan Group

What is the difference between your solution and the options already existing on

the market or in our company? Describe it briefly (5 lines maximum).

My solution offers a variety of initiatives which can be implemented or phased in over a period of time to ensure long term sustainability of each hotel and the Lopesan brand as a whole

Project TeamHow many persons are needed to implement the project?All staff need to embrace the proposals

Which professional profiles are needed? Describe briefly (5 lines maximum).Some specialist support / advice may be needed, but essentially the project is about

ownership / empowerment and embracing the sustainability facing all individuals and businesses in the 21st century

Is there an investment of capital needed? Describe the estimated amount and explain briefly (10 lines maximum).

Some significant investment will be required, but this can be phased in over a number of years and full capital appraisals can be formulated

What time horizon does the project have? (The time needed for project implementation). Explain shortly (5 lines maximum).

Some elements will be a ‘quick win’ scenario e.g Food waste management systems, other elements of the project may need to be implemented over several years

Which benefit/profit do you expect from the project? Ponder each variant from 1 to 5:

Increase in invoicing: Cost reduction: Improvement of customer satisfaction: Improvement in staff satisfaction: Less staff absenteeism: Better staff rotation: Brand awareness: Yes Brand prestige: Yes Standardization of products, services, processes: Security and hygiene at work: Yes What kind of innovation do you want to introduce? (Tick one or more options which you think

correspond to the innovation.)

Product: Yes Service: Process: Yes

Impact of the innovation:Can the resulting innovation be considered as disruptive or as incremental?*

All sustainability innovations are incremental

* It is considered as disruptive if it changes completely the current product, service or process which is going to be improved. It is considered as incremental if it results in an evolution of the current product, service or process which is going to be improved.

Reply and explain (10 lines maximum):Please see detail of the proposals in the following slides

Rationale / Process

•Understand the need for environmental sustainability•Understand the importance of the local population and key stakeholders / suppliers•Recognise the importance of continued sustainability•Align the business to fulfill sustainability responsibilities•Place sustainability at the heart of the organisation

Proposals

•Bio-diversity – Development of wildlife gardens and tree planting projects at all Lopesan Hotels and surrounding communities•Food waste systems at all Lopesan hotels to eliminate organic food waste to be returned into the eco-system as water

Proposals Continued

• Engaging with the local community e.g. use of the hotel facilities, training e.g. cooking and housekeeping which could lead to future employment

• Solar Panels to help reduce Co2 emissions• Heat recovery systems in cooler climates to heat hotels

and provide air conditioning• Water consumption – reduce flow rates in rooms• Water consumption – improve recycling in swimming

pools and spas

Anticipated Outcomes

•Long term reduction in overall costs•More effective and efficient use of resources•Fulfilment of corporate sustainability responsibilities•The Customer is happy in the knowledge that they are staying at a hotel which takes its sustainability responsibilities seriously•More effective control of waste management and water efficiency to drive towards a ‘carbon neutral organisation’•Enhanced reputation with stakeholders and the sector as a whole

Measurable Results Which means and parameters are you proposing to measure

the project results?

Benefits to the Lopesan Group:• Competitive advantage over other hotel operators• Could provide future marketing opportunities to enhance

the image of the Lopesan group• All corporate sustainability responsibilities fulfilled• Strengthens the brand image and marketing focus and

improves local and international reputation• Provides a more sustainable experience for the • customer