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SUSTAINABILITYBRIEF FOR MANAgEMENT2012

SUSTAINABILITY BRIEF FOR MANAGEMENT

CONTENTS01 Introduction

KEY STANdARdS02 Energy03 Water04 Waste06 Community09 Biodiversity14 Business Travel15 Environmental Management

GOOd PRACTICE16 Energy26 Water31 Waste34 Biodiversity42 Business Travel

IntroductIon | Key StandardS | Good PractIce

http://www.britishland.com/crpolicies


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Managing our environmental, economic and social impacts is central to the way we do business and to delivering value for our shareholders. We aim to be the best at the sustainability issues that matter most to us and our key stakeholders.

Buildings that are efficient, sustainable and meet business needs give our occupiers competitive advantages, cutting their costs, enhancing staff morale and meeting corporate responsibility goals. In our experience, these buildings therefore let more quickly and hold long-term value better. This helps future proof our portfolio, particularly given increasingly stringent regulatory requirements.

We also recognise our responsibility to the communities in which we build and manage properties. Local support is an essential part of the planning process and will become more so with the Localism Act and the government’s Big Society agenda.

This Brief sets out the required standards for environmental management and community engagement for staff and suppliers at our managed office and retail properties, as part of our efforts to embed our corporate responsibility strategy across our business operations. It also identifies good practice examples to help our property management teams to raise performance further.

Our managing agents and building managers should meet or exceed the key standards set out in this Brief. They must also innovate, challenge and drive forward the sustainability agenda.

We welcome your feedback.”

Justin Snoxall Head of the Business group, British [email protected]

INTROdUCTION

“I AM pLEASEd TO INTROdUCE OUR UpdATEd SUSTAINABILITY BRIEF FOR MANAgEMENT.


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ManageMent Portfolio ✓

Nominate a person(s) responsible for energy management, such as achievement of energy targets, reporting and maintenance.

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Implement a Lights Off policy during periods of no occupancy, such as weekends and overnight, subject to agreement with occupiers.

All

Consider sourcing energy from low-carbon and zero-carbon sources. All

develop property-specific energy efficiency and management strategies, prioritising areas or functions that use the most energy. Include these in your Action plan.

Larger properties*

Monitor energy use and report quarterly to British Land via Credit 360. All

Building Maintenance Portfolio ✓

Replace all lights with energy-efficient bulbs such as T5 fluorescents as part of your maintenance regime, subject to agreement with occupiers.

All

Implement a comprehensive, preventative maintenance programme. All

Optimise use of building management system (BMS), where applicable, to maximise efficiency.

All

KEY STANDARDS

ENERgY

*Larger properties are typically those where annual service charge budgets are over £200,000

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Nominate a person(s) responsible for optimising water use and maintaining water infrastructure.

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develop property-specific water efficiency and management strategies, prioritising areas or functions that use the most water. Include these in your Action plan.

Larger properties*

Monitor water use from mains and non-mains sources and report quarterly to British Land via Credit 360.

All

Sub-meter water use by occupier where practical. Office


Establish a maintenance regime for water infrastructure, including drains, pipes and sanitary systems. This should cover leak detection and checks for drain and pipe blockages. Retain records of maintenance checks.

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Install water meters with pulsed outputs on incoming mains supply, subject to existing maintenance and refurbishment plans, and agreement on cost.

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Install water meters with pulsed outputs on non-mains water sources where applicable. Monitor usage.

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Choose products with reference to their efficiency rating. A++ is the highest rating for water appliances.

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At large water consuming sites, install fault and major leak detection systems to identify excessive water loss promptly, subject to agreement on cost.

All

KEY STANDARDS

WATER



WATER


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Nominate a person(s) responsible for encouraging participation in waste and recycling initiatives, achieving waste management targets, investigating improvement opportunities and maintaining good standards within the waste facilities.

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develop property-specific waste minimisation and management strategies, prioritising areas or functions that generate the most waste, and targeting the predominant material streams for increased recycling. Include these in your Action plan.

Larger properties*

Encourage office occupiers to consider best practice waste management, and pay regard to the waste hierarchy when carrying out fit-out, refurbishment and minor construction projects.

Office

Monitor waste data and report quarterly to British Land via Credit 360. All

Train staff to a basic level of waste management awareness, ensuring that they understand the waste management practices employed at the site.

All

Ensure that occupiers fully understand the waste management systems offered at the site, and how they should be used.

All

KEY STANDARDS

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Specify sustainable and renewable materials where possible, and select materials with the maximum recycled content.

All

Select durable materials and finishes with longer than average design life.

All

Avoid the use of composite materials and products that are difficult to recycle at the end of their life, where possible.

All

Buy re-used timber, post-consumer recycled timber or Forest Stewardship Council (FSC) certified timber.

All

Segregate waste to recover as much re-usable or recyclable material as possible and reduce the amount sent to landfill.

All

provide adequate internal storage for recyclable waste, matching the recyclable streams separated at the site where applicable.

All

provide adequate, accessible, and secure external storage for recyclable waste.

All

Investigate opportunities for on-site waste treatment including food waste composting, and preparation for use in on-site combined heat and power plants where applicable.

All

KEY STANDARDS

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KEY STANDARDS

COMMUNITYThese key standards are based on the ten long-term commitments we have set out in our Community Charter. Managing agents and building managers at all our major properties (where annual service charge budgets are over £500,000) should meet or exceed these key standards.

Our Community Charter is available for download at www.britishland.com/crpolicies


1. Build relationships with local people and organisations All major properties

This might involve:

• Meetingkeylocalstakeholders,suchasrepresentativesfromlocal community groups, schools and businesses, as well as the police and local authority.

• UsingsocialmediasuchasFacebook.

• BriefingourHeadOfficeteamonlocalconcerns,relationshipsand opportunities.

2. When making significant changes to the property, engage with the local community at an early stage

All major properties

This might involve:

• Holdingplanningworkshopstodiscusstheoptionsearlyon.

• Stagingwell-publicisedexhibitionsonsiteorsomewhereeasilyaccessible to local people.

• Creatingnewsletters,puttinginformationonline–withopportunities to comment, or using social media.

3. When carrying out development activities, keep the local community informed about what’s happening and listen to their views


This might involve:

• Providingmonthlyconstructionnewslettersfordistributiononhoardings, at local libraries and businesses, and to immediate neighbours and other key community contacts.

• ParticipatingintheConsiderateConstructorsScheme.

• Establishinggroupsoflocalresidentsandbusinessestomeetregularly with our project managers.

• Settingupwebsitestoprovideconstructionnewsletters,keycontacts, webcams, development plans and information on the construction timetable.

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4. aim to buy goods and services from local businesses, both directly and through suppliers


This might involve:

• Consideringlocalsupplierswhendirectlysourcingmaterialsand services.

• LinkinginwithlocalChambersofCommerceandsmallbusiness forums.

• Establishingalocalprocurementpolicywhichtakesintoaccount any local authority framework.

• Participatingin‘meetthebuyer’eventsincollaborationwithlocal authorities.

5. Support training, employment and education for local people All major properties

This might involve:

• Supportingapprenticeshipsandplacements,supportinglocalretail courses, mentoring students on our office estates and hosting tours of our construction sites.

• SharingexamplesofbestpracticewithBritishLandandothers,to encourage action and replicate successful initiatives.

6. Work with local people and organisations All major properties

This might involve:

• Whereappropriate,applyingforBritishLandfundingforselected community causes (for application information see www.britishland.com/crpolicies).

• MeetingannualtargetssetbyBritishLandforcommunityengagement and fundraising.

7. encourage suppliers and occupiers to actively support local projects


This might involve:

• Askingsupplierstosupportgoodcommunitycausesbyproviding pro-bono support where they can.

• Engagingwithoccupierstoshareinformationaboutgoodcommunity causes.

KEY STANDARDS

COMMUNITY continued


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8. Provide safe, clean and green environments for occupiers and local people


This might involve:

• Workingcloselywithoccupiersandlocalstakeholders,including the police, local authorities, safer neighbourhood teams and community groups.

• Maintaininghighstandardsofcleanlinessasstandard.

• Improvingpublicspaces,forinstancethroughlandscapingandbiodiversity initiatives.

9. Make it as easy as possible for people to get to and from the property


This might involve:

• Introducingorenhancingcycleroutesandpedestrianlinks.

• Providingfacilitiessuchasshowers,lockersandbicyclespaces.

• Installingchargingpointsforelectriccars.

• Carryingouttravelsurveysandengagingwithlocaltransportproviders, for instance to encourage the introduction of new bus routes or discounted fares.

10. Monitor performance so that British land can assess whether it is working effectively with local communities


This might involve:

• ProvidingcomprehensiveandaccuratedatatoBritishLandoncommunity engagement and investment, through the online Credit 360 reporting system.

• KeepingBritishLandinformedaboutcommunityinitiativesforinternal and external communications, including the annual Corporate Responsibility Report.

KEY STANDARDS

COMMUNITY continued


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KEY STANDARDS

BIOdIvERSITY

GLOSSARY• Habitats–thenaturalhomeorenvironmentforananimal,plant

or organism, such as woodland, grassland and other vegetation, as well as ponds and other water-bodies.

• Species–agroupoflivingorganismsconsistingofsimilarindividuals capable of exchanging genes or interbreeding, such as insects, birds and bats.

• Soft landscapes–areaswhicharenotcoveredbyhardstandingor buildings, such as flowerbeds, grassland, shrub planting, hedgerows and trees.

• Hard landscapes –areaswhicharenotcoveredbyvegetation,such as tarmac, concrete or crushed concrete, gravel, paving and other construction materials.

the eSSentialS ✓

Seek specialist advice where necessary to achieve the essentials or good practice ideas.

Write essential standards into landscape contracts, where appropriate (see draft example below).

All clearance of vegetation, including trees, shrubs, scrub and unmanaged grassland, will be undertaken outside of the peak bird nesting season (typically March to August inclusive). Where it is necessary for works to be carried out during the breeding season, an experienced specialist will check vegetation prior to removal, to ensure that nesting birds are not present.

during works, if any notable species is identified, works will stop immediately and an experienced specialist will be contacted. Notable species can include, but are not limited to, bats, lizards, newts and nesting birds.

Be aware of, and comply with, statutory legislation on the conservation of wildlife species and their habitats. legislation and pertinent points that may be of relevance to your site(s) include:

Wildlife and Countryside Act (WCA), 1981 (as amended) and Countryside and Rights of Way (CROW) Act, 2000:

• Allwildbirds,theireggsandtheiractivenestsareprotectedagainstkillingandinjury.Thismeans you should take care when undertaking any work to vegetation during the nesting season (March to August inclusive). Ideally, management and clearance of vegetation, such as trees and dense shrubs, should be done outside of this period.

• Certainspecieshavestricterandadditionalprotectionagainstdisturbancewhilenestbuildingor to an active nest. They include brambling, fieldfare, firecrest, kingfisher and black redstart.

• Legislationprohibitsthekilling,injuring,taking,damage,destructionorobstructionofaccessto,and disturbance of any place of shelter or protection of a specific list of protected animals. This list includes otter, water vole, all bats, slow worm, grass snake, common lizard, great crested newt and stag beetle.

• Legislationprohibitsplantinginthewildorcausingtogrowalistofinvasivespecies.Thisincludes giant hogweed, Japanese knotweed, floating pennywort and parrot’s feather (aquatic species), two species of rhododendron and five species of cotoneaster.

Conservation of Habitats and Species Regulations, 2010:

• ProvidesprotectionforEuropeanprotectedspecies.Theseincludebats,otter,dormouseandgreat crested newt.

These key standards are based on British Land’s long-term commitment to protect and enhance biodiversity for the benefit of our occupiers and the Earth’s natural systems.

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the eSSentialS ✓

control vegetation so that it doesn’t affect the safety or operation of the property.

This may include removing persistent/invasive plants, such as the following (Weeds Act, 1959 and Wildlife and Countryside Act, 1981):

Protect priority habitats and species, through responsible landscape management.

For instance:

• Scheduleactivitieswhichaffecthabitatsfortimeswhentheywillhavetheleastecologicalimpact. This will depend on the type(s) of habitat and species present on site. For instance, works to trees and dense shrubs/scrub should be carried out from September to February to avoid the bird nesting season.

• Ifthereareanyprotectedornotablespeciespresent,suchasnestingbirds,reptiles,bats,amphibians, fish and water voles, implement mitigation and protection measures, where required. You are likely to need the help of a technical specialist (such as an ecologist).

• Alwaysmanagepestandweedcontrolwithinrecognisedcodesofpractice.Forinstance,weeding by hand, using non-persistent contact sprays, and using specific rather than indiscriminate traps or poisons.

• Useherbicidesandchemicalcontrolsresponsibly.Forinstance,beforeusingthemneartowater courses contact the Environment Agency, and before using them along Public Rights of Way contact your Local Planning Authority.

• Iftherearefeaturessuchasbatboxespresentonsite,uselicensedprofessionalstoinspectthese and do not remove them without specialist advice (bat roosts are legally protected).

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KEY STANDARDS

BIOdIvERSITY continued

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What next? ✓

identify habitats on site.

Walkaroundtheproperty,makinganoteofwhichhabitatsarepresentonsite.Keepanoteoftheseand take photographs to record your findings.

The habitats are likely to include the following categories:

• Ornamentalplanting–vegetationthathasbeenintentionallyplantedtolandscapeasite.These are highly managed habitats, such as:

• Flowerbeds • Shrubs • Ornamental grasses.

• Trees

• Occasionaltrees–forexampleincarparksandalongroadways.• Treelines–plantednexttoeachotherandformingacontinuousfeature.• Treeclusters–plantedtogetherbutnotwoodland.• Woodland.

• Hedgerows

• Ornamental–forinstanceahedgemadeupofonlyoneortwodifferentplantspecies,which are often of low biodiversity value, such as privet or laurel. They are usually planted along roadways or in car parks, and tend to be highly managed, for instance through pruning.

• Naturalorsemi-natural–likelytobeunmanagedornotprunedtoovigorously,andlikely to have two or more different plant species which are likely to be native, such as hawthorn, beech and hazel.

• Scrub

• Relatively tall and usually dense vegetation that has not been intentionally planted. Common species are bramble and butterfly bush.

• Grassland

• Mownlawn–highlymanagedandkeptasashortsward.• Grassland–infrequentlymanagedandcontainingsomefloweringspecies.Mediumto

long-length, unlikely to be accessed or walked over by people too frequently.

• Water-bodies

• pond • Lake • Stream • River.

• Othernotablefeaturesthatmaybeonyoursite:

• Areasofmadeground–areasoflandthattendtobestony,witholdbrokenhardstanding, possibly piles of waste material and rubble, and weed type plants and scrub growing.

• disused buildings that may be run down and provide features of value for wildlife, such as roosting bats and nesting birds.

As well as looking at what habitats are on the site, it is useful to record what surrounds the site. In addition to the above habitats, surrounding areas could include:

• Farmland • Railway lines • Houses with gardens.

KEY STANDARDS


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What next? ✓

record wildlife sightings.

Be aware of any wildlife that you see around the site. It would be good to make a note of sightings, and to encourage site staff and shoppers to notify you of their sightings too. This information can then be used to feed into the good practice ideas to encourage existing wildlife and attract new wildlife.

think about how you could:

• Enhancehabitatsandspeciesonthesite,andlinkthesetonearbyhabitatsandfeatures.Formore detail and ideas see below and the Good Practice section on page 35.

• Raisepublicawarenessofbiodiversityissues.

• Involvethelocalcommunityandspecialistvoluntaryorganisationsinbiodiversityinitiatives.

find out if there is a local Biodiversity action Plan (you can do this through an internet search). if there is, get a copy and make a note of any priority habitats and species, and any targets.

Whilst not mandatory, British land encourages individual sites to look at implementing one or more of the following enhancement ideas.

Some ideas for soft landscapes:

• Addmoreplants,shrubsandtrees.Forinstance,toextendhedgerowsandenhanceshrubandtree cover. Try to plant lots of different species, which are of benefit to wildlife. These should be primarily native species which are locally appropriate and do not require extensive irrigation. Examples of appropriate species can be found via the Natural England publication - Plants for wildlife friendly gardens (NE29) http://publications.naturalengland.org.uk.

• Createwater-bodies,suchasponds.

• Installbatboxesontreesandbuildings,andsupportbatsbyplantinglinearfeaturesofvegetation such as tree lines and tall hedgerows.

• Installbirdboxes,andplantmoretreesandshrubswhichcanbeusedfornesting.

• Createandinstallstructuresforinvertebrates*,suchasspeciallydesignedinsecthotels.

• Addlogpilesandextendgroundcoverforspeciessuchasinvertebratesandreptiles.

• Improvelinkswiththesurroundinglandscapetoencouragespeciestomovethroughthearea.For instance, link up hedgerows and tree lines.

For more detail and ideas see the Good Practice section on page 35.

KEY STANDARDS


*Invertebrates,suchasinsectsandspiders,areoneofnature’sbiggestbuildingblocks.Theycontributetothehealthofourenvironment,forinstancebypollinating plants, spreading seeds, controlling pests and speeding up the decomposition of organic matter.

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What next? ✓

Whilst not mandatory, British land encourages individual sites to look at implementing one or more of the following enhancement ideas. (continued)

Some ideas for hard landscapes:

• Createlivingroofsorlivingwalls.ContacttheSustainableDevelopmentsExecutiveatBritishLand for more guidance.

• Installplanterswithwildlifefriendlyspecies.Thisshouldprimarilycomprisenativespecies,but may also include non-native species if they are of value for wildlife. See Natural England publication - Plants for wildlife friendly gardens (NE29) for examples visit http://publications.naturalengland.org.uk.

• Replaceareasofhardlandscapingwithsoftlandscaping,suchasgrassland,flowerbeds,shrubs and trees. Try to avoid planting one type of species. The greater the diversity of plants and structures, the more species they will attract. For instance, plant at least three species of tree, such as rowan, hazel and cherry, instead of just one.

• Installbatboxesandbirdboxes.

For more detail and ideas see the Good Practice section on page 35.

KEY STANDARDS


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Nominate a person(s) responsible for travel planning arrangements, such as the development of action plans, key performance indicators, setting targets, information provision, reporting and maintenance.

All

Encourage occupiers to consider their travel arrangements and potentially implement Travel plans for all sites.

All

develop a booking process to ensure efficiency of business travel booking arrangements.

All

Collate data on travel trends and modes used, as a suggestion, every two years.

All

Review data against any actions or targets and amend strategy accordingly.

All

KEY STANDARDS

BUSINESS TRAvEL


provide information on cycle routes and facilities in the local area. All

provide information on public transport services, including up-to-date timetables, for all visitors, online and at the site.

All

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Portfolio ✓

Monitor resource use and report quarterly to British Land via Credit 360.

All

Engage with occupiers on environmental issues to improve performance.

All

Where a Carbon Reduction Memorandum of Understanding (MoU) is in place for a property, ensure managing agents comply with requirements.

Office

Work with British Land to encourage more occupiers to agree to Carbon Reduction MoUs.

Office

Include environmental topics on the agenda during occupier meetings. All

develop and implement property-specific Environmental Action plans, reporting progress quarterly.

Larger properties*

Smaller properties to consider introducing initiatives similar to those successfully implemented at larger properties.

All

Share success stories with other managing agents through British Land’s quarterly CR Update and annual CR Report.

All

KEY STANDARDS

ENvIRONMENTAL MANAgEMENT


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ManageMent Portfolio tyPe ✓

Establish working groups with occupiers to work together to identify improvement opportunities.

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Building Maintenance Portfolio tyPe ✓

Boilerplant–checkboilerloadandinsulationofboilershell,pipe-workand fittings to maximise operational efficiency.

All

Building fabric - check seals and joints for unwanted air-paths and close loading doors to reduce air infiltration.

All

Chillersandrefrigeration–reviewperformanceofrefrigerationmachines, chillers, condensers and evaporators to maximise operational efficiency.

All

Equipmentandappliances–purchaseenergy-efficientappliancesandconsider a controlled master isolation switch to turn off appliances automatically after hours.

All

Heatingandcooling–maximisenaturalventilation,zoneairconditioningsystems and ensure systems are set up to reduce heat demand and improve efficiency.

All

Hotwater–ensurecalorifiersandwaterheatersarewellmaintained,review heat loss associated with distribution and consider ways to reduce hot water wastage.

All

Liftsandescalators–reviewoperationinrelationtooccupancyand demand, reduce escalator speed when not in use and consider upgrading parts to improve efficiency.

All

Lighting–adjustlightingcontrolsanduseoccupancyanddaylightsensors to minimise the need for artificial lighting.

All

Monitoringandcontrol–checkcontrolsettingsinrelationtooccupancyand demand.

All

Motorsanddrivers–keepwellmaintainedandconsiderenergy-efficient models when replacing.

All

EnhancedCapitalAllowanceScheme–thisgovernmentschemeoffers the opportunity to recover your investment in environmental improvements.

All

GOOD pRAcTicE

ENERgY

*Larger properties are typically those where annual service charge budgets are over £200,000*Larger properties are typically those where annual service charge budgets are over £200,000

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Boiler Plant Portfolio tyPe ✓

Checkboileroperationoutsidenormaloccupiedhours,‘set-back’(programmable) thermostats and frost protection operation.

All

Check optimum start settings of heating plant. All

Check compensator control settings. Reduce flow water temperatures as required in milder weather.

All

Service boilers, and check combustion efficiency, burner settings and cleanliness of flue-ways.

All

Clean heat exchangers and burners to optimise running. All

Check boiler capacity control to ensure load is met by fewer fully-loaded boilers rather than more part-loaded boilers.

All

Check boiler plant is operating in stable manner. Rectify any fast cycling of boilers with control settings. When replacing burners on larger boilers consider modulating burners.

All

Consider measures such as use of automatic flue gas dampers or burner inlet dampers to reduce standing losses caused by air flow through unused boilers.

All

Check and repair any damaged or missing insulation to boiler shell, pipe-work and fittings.

All

On large installations with extensive heating distribution pipe-work, consider options for decentralising boiler plant to reduce distribution losses and pumping power.

All

When upgrading boiler plant consider using condensing boilers to raise the thermal efficiency of the heating system.

All

When upgrading boiler plant consider the viability of combined heat and power plant, particularly where there is a year through demand for heat.

All

GOOD pRAcTicE

ENERgY continued

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Building faBric Portfolio ✓

Check the operation of large loading bay doors, as considerable energy can be lost through doors left unnecessarily open.

All

Check seals around doors and repair or replace as necessary. This is particularly an issue on large loading bay doors where edge seals can result in significant air infiltration.

All

Consider fitting draught lobbies to minimise heat loss through external doors used continuously by occupiers or members of the public.

All

Check condition of windows, seals, and closing mechanisms to minimise air leakage paths.

All

Internal blinds have a limited effect on reduction of heat gain but shade occupiers from direct solar gain to improve thermal comfort. Blinds need to be reflective, clean and well adjusted.

All

Consider high-performance glazing for replacements with argon filled voidsandspecialcoatingstoreducetheUvaluetolessthan2.0W/m2Kincluding frame.

All

Consider applying films or coatings to existing glazing to reduce solar gain and reduce heat loss by radiation. Check impact on daytime lighting.

All

When replacing glazing consider solar protective glass to reduce heat gain and heat loss. Check impact on daytime lighting.

All

Check condition and completeness of roof insulation. Add insulation where missing. Replace damaged or compacted insulation.

All

When carrying out major repairs consider improving roof insulation if roof construction type allows e.g. pitched roof with loft, warm deck flat roof.

All

Seal penetrations and joints in walls that may form unwanted air-paths. Check joints of walls to roofs, cladding panels and places where services such as pipe-work ductwork and electrical conduit penetrate.

All

GOOD pRAcTicE

ENERgY continued

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chillerS and refrigeration Portfolio ✓

Reset condensing temperatures in cooler weather to raise performance if the refrigeration machine allows (normally machines which have electronic expansion valves will allow this).

All

Isolate chillers and associated pumps in winter if there is no chilled water demand or if demand can be met from airside or waterside free cooling.

All

Clean heat exchanger surfaces in line with operation and maintenance (O&M) requirements. dirty coils reduce capacity and increase energy use.

All

Check temperature rise/fall across condensers and evaporators meet manufacturer’s recommendations. Excessive temperature differential could indicate fouling of heat exchangers or strainers. Clean as necessary.

All

Ensure controls of multiple chiller installations maintain higher load on perhaps fewer units than low load on all. The performance of a chiller is poor on low part loads.

All

If the air conditioning system has inherent wastage with simultaneous heating and cooling (dew point or reheat systems) consider chiller replacement with condenser heat recovery.

All

Consider waterside free cooling using existing cooling towers to obtain required cooling in winter, to avoid the need to run chillers.

All

When replacing chillers consider high-performance machines with compressor speed control that offer good part-load performance. Consider scroll compressors for small loads and screw compressors for intermediate size machines.

All

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equiPMent and aPPlianceS Portfolio ✓

Switch off non-essential equipment when not required. All

For periods of inactivity set auto shut-down on equipment such as pCs, copiers and printers.

Office

Install time switch controls for unoccupied periods on equipment such as copiers and vending machines.

Office

When buying or replacing equipment select models with energy-efficient facilities.

All

Replace old cathode ray screens with flat screen displays. The electrical load for a flat screen is approximately half that of a cathode-ray tube (CRT) screen.

Office

heating and cooling Portfolio ✓

Check air handling unit (AHU) controls to avoid simultaneous heating and cooling or simultaneous humidifying and dehumidifying.

All

Adjust humidification set points to lower acceptable level e.g. 30% to 40%Rh. Humidification settings above 40% significantly increase energy used for heating, ventilation and air-conditioning (HvAC).

All

Maintain air systems effectively and change filters regularly. All

Ensure solar protective measures, such as blinds and shading devices, are well maintained and adjusted to reduce burden on cooling plant.

All

during hot weather consider a variable internal temperature control with a set differential maintained between inside and outside rather than a fixed internal temperature, e.g. inside temperature set 5 degrees Celsius lower than outside.

All

Set dead bands appropriately on controls for heating and cooling to prevent rapid swings between heating and cooling operation.

All

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heating and cooling Portfolio ✓

Only operate humidifiers during the winter, isolate at other times if room relative humidity is not critical.

All

Isolate reheat coils during the summer where some space temperature fluctuation is permissible.

All

Fit time switch controls to zone dampers for intermittently used spaces. variable speed fans will be required to maintain system flow rates elsewhere in the system.

All

Use free cooling on air handling plant for periods when outside air conditions allow.

All

Consider using interlocks to prevent the simultaneous operation of heating and cooling valves on AHUs to reset to minimum fresh air when outside air enthalpy exceeds that of return air.

All

Check air leakage from ductwork to reduce fan and chiller energy wastage.

All

Check options for using mechanical ventilation system for night cooling to dissipate stored heat. This is more effective in heavyweight properties and with intermittent occupancy that allows at least 10 hours overnight for heat rejection.

All

Install variable speed drives for larger fans and pumps that serve variable loads.

All

Zone air distribution system to match occupancy patterns, allowing supply and extract air to be isolated for intermittently occupied spaces.

All

Install ventilation heat recovery devices on plant that is delivering high levels of fresh air where occupancy densities are high, such as auditoria, meeting rooms, places of assembly, shopping centres.

All

Optimise start-up and shut-down times for cooling plant. All

Consider decentralising air distribution and cooling systems in multi-use properties which have different environmental conditions and different occupancy periods, particularly where the air and chilled water systems are extensive.

All

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hot Water Portfolio ✓

Check calorifiers and water heaters. In hard water areas these require de-scaling annually.

All

Clean heat exchangers and burners to optimise running. All

Check hot water calorifier insulation and repair or replace as necessary. All

Where hot water use is low or intermittent consider fitting decentralised water heating (electric or indirect fired gas). This significantly reduces energy use on distribution and standing losses and can be justified on the basis of total cost in use.

All

Consider the use of water limiting devices such as flow restrictors, touch tap controls or percussive tap heads to reduce hot water wastage.

All

Consider measures to reduce circulation losses by decentralising the hot water system where possible.

All

liftS and eScalatorS Portfolio ✓

Consider shutting down some lifts at the end of occupancy to match demand in a partially occupied property.

All

Considertheliftcontrolstrategyandwhether‘parking’unusedliftsonparticular floors will have an impact.

All

On hydraulic lifts consider fitting variable opening hydraulic valves to replace conventional solenoid valves. This gives a smoother ride and reduces energy used by lifts.

All

Check operational periods of escalators. Only start escalators when demand exists at the beginning of occupancy and stop immediately at the end of the occupancy period.

Retail

Considerputtingescalatorsinto‘slumber’modewhenthereisnodemand. The escalator does not stop, it simply reduces speed from its normal 0.5m/s to 0.15m/s until demand is detected. When someone crosses the light beam at the escalator threshold it slowly returns to normal speed.

Retail

Consider replacing older drives with modern high-efficiency motors. Retail

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lighting Portfolio ✓

Reduce lux levels where possible. All

Check lighting controls (time switch settings) match occupancy patterns. All

Make lighting zones as small as possible to reduce the number of lights on unnecessarily. Modify zones and increase flexibility to suit occupancy levels, e.g. highly intermittently occupied rooms, and to take advantage of natural lighting, e.g. perimeter spaces.

All

depending on security requirements, consider reducing lighting overnight in external car parks after all occupiers have left. Either reduce the number of lights switched on or dim lighting if the lamp type allows.

Retail

Set lighting controls to suit the cleaning regime rather than leaving the whole property fully lit.

All

Install passive infrared sensors (pIRs) and daylight sensors where possible.

All

Reduce the length of time lights on sensors stay on before they switch off automatically, where possible.

All

Adjust time switches frequently to take advantage of daylight savings or better still consider fitting astronomical clocks.

All

Carryoutamanual‘sweep’attheendofoccupancytoswitch-offnon-essential lights in unoccupied spaces.

All

Consider re-lamping with compact fluorescent or metal halide lamps instead of sodium based discharge lighting. White light sources are better for seeing detail and so illumination levels can be reduced.

All

Check workstation layouts to minimise glare on screens. Avoid having blinds-down and lights-on, where possible.

Office

Check cleanliness of lamps, diffusers, reflectors and photocells, to improve light output. good maintenance can make it possible to use fewer lamps or lower rated lamps.

All

Make switching arrangements unambiguous and logical to encourage use by occupiers. provide labels and instructions as appropriate.

All

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Monitoring and control Portfolio ✓

Monitor controls of building services to ensure services do not run unnecessarily.

All

Check time switch controls match occupancy periods. All

When controls have been overridden for the short term, check they are returned to their correct settings afterwards.

All

Check control settings for unoccupied periods are correct and do not introduce unnecessary operation, such as might occur with poor setting of frost protection and night set-back.

All

Check time switch controls following power supply failure. All

Monitor operational hours of plant during unoccupied periods to detect control malfunction.

All

Obtain half-hourly demand data from your electricity supplier. Examine demand overnight and at weekend. Establish whether demand can be justified from known essential loads.

All

Review installing half-hourly sub-metering to improve data collection and understanding of energy demand, subject to agreement with occupiers.

All

Check systems for simultaneous heating and cooling. For instance, cooling being on whilst perimeter heating is on or whilst heat recovery is on.

All

Identify areas of the building where services are operated to serve a small proportion of the building and re-zone to accommodate e.g. to avoid heating the whole property for one floor that operates with extended hours.

All

Select time switch controls that have an over-ride facility with automatic reset so they return to normal settings after the reset event.

All

Consider installing a voltage optimisation device to provide an optimum supply voltage for the property.

All

Consider installing modern software or upgrading the building management system to monitor, target and report energy use. This will identify any deviation from acceptable performance levels. Use simple and concise reporting that compares monthly usage to benchmark data and previous year’s data.

All

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MotorS and driverS Portfolio ✓

Check operational periods and control settings. Switch off motors when not required.

All

Check alignment of motor pulley and shaft. Check condition of belts, replacing and re-tensioning them in line with manufacturer’s recommendations.

All

Fit two-speed motors with controls that run motors on low speed for part loads.

All

Use direct drives rather than belt drives. Where belt drives are used, considermodernflatbeltsorribbedbeltsratherthantraditional‘V’belts, to reduce losses.

All

Consider fitting high-efficiency motors for replacements as a matter of purchasing policy.

All

Install variable-speed drives on motors serving variable loads. All

enhanced caPital alloWance ScheMe Portfolio ✓

Purchasetechnologiesandproductslistedonthe‘EnergyTechnologyproduct List’ to benefit from the Enhanced Capital Allowance Scheme. This enables businesses to claim 100% first year capital allowances on such investments. Refer to www.eca.gov.uk/etl/find/

All

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Managementchanges–Settargetsforwatermanagement,providewater efficiency information to occupiers and develop a preventative maintenance programme.

All

Datacollectionandmetering–Regularlycollectandreviewwateruseand discharge data through effective metering.

All

Establish working groups with occupiers to work together to identify improvement opportunities.

All

Refer to British Land’s Water Management plan for more information. All


Alternativewatersources–Consideralternativestotapwater,suchasrainwater and greywater.

All

Landscapedesign–Ifthepropertyhasexternallandscapedareas,investigate ways to save water.

All

Pollutioninterceptors–Installdevicestotrappotentialpollutionbeforeit reaches watercourses.

All

Pollutionprevention–Managepollutionrisksfromspills,leaksandrunoff by measures such as a prevention plan.

All

Water-efficientfittings–Investigatethefeasibilityofinstallingorretro-fitting water-efficient fittings, such as dual-flush toilets, to increase water efficiency.

EnhancedCapitalAllowanceScheme–thisgovernmentschemeoffersthe opportunity to recover investments in environmental improvements.

All

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ManageMent changeS Portfolio ✓

Set objectives and targets for water management. For instance, optimising water use, reducing water discharge, introducing rainwater harvesting and improving the local water environment.

All

provide water efficiency information to occupiers. All

develop a preventative maintenance programme for water fittings to avoid water wastage.

All

data collection and Metering Portfolio ✓

Establish a monitoring regime to check and record levels of water use. Regularly review water use to track usage patterns and verify water bills.

All

Establish a monitoring regime to monitor, document and report water discharge levels. Regularly review water discharge to track discharge patterns and verify water bills.

All

Install a building management system that automatically monitors water use at half hourly intervals.

Larger properties*

Conduct regular water audits to identify ways to reduce water use. All


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alternative Water SourceS Portfolio ✓

Install shower greywater recycling for urinal and toilet flushing and cleaning.

All

Install rainwater harvesting for urinal and toilet flushing and landscape irrigation.

All

Use non-potable water, such as recycled water, rainwater and treated greywater, in cooling towers instead of potable water.

All

Treat harvested rainwater to potable water standards. All

landScaPe deSign Portfolio ✓

Use drought-resistant planting schemes to minimise irrigation needs. All

Maximise natural water features and power artificial water features by renewable energy.

All

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Pollution intercePtorS Portfolio ✓

Install pollution interceptors in:• surfacewaterdrainagesystems• smallercarparkwhichdischargetoasensitiveenvironmentsuch

as a watercourse• areaswheregoodsvehiclesparkormanoeuvre• vehiclemaintenanceareas• roads• refuellingfacilities• anyothersitewithariskofoilcontamination

All

Use pollution prevention guidance Note No. 3 “Use and design of oil separators in surface water drainage systems” (ppg3), published by the Environment Agency to inform interceptor design decisions.

All

If Sustainable drainage Systems (SUdS) are installed, establish a monitoring regime for the system and water quality, to ensure no inappropriate discharge.

All

Pollution Prevention Portfolio ✓

Adhere to pollution prevention guidelines [1] (ppgs), published by the Environment Agency. These provide advice on a variety of pollution risks including oil storage tanks, works and maintenance in or near water and refuelling activities. Refer to www.environment-agency.gov.uk/business/444251/444731/ppg/

All

Establish a pollution prevention process. This should include preparing a drainage plan, marking foul and surface drains and maintaining spill kits. Make staff and occupiers aware of pollution prevention measures.

All

prepare a drainage plan and make available to property users. All

Use colour coding to help to identify systems and destination of any spills. For instance, paint manhole covers, gullies and grills using a recognised colour coding system, such as blue for surface water drains and red for foul water drains.

All

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enhanced caPital alloWance ScheMe Portfolio ✓

Purchasetechnologiesandproductslistedonthe‘WaterTechnologyList[1]’ to benefit from the Enhanced Capital Allowance Scheme. This enables businesses to claim 100% first year capital allowances on such investments. Refer to www.eca-water.gov.uk/

All

Water-efficient fittingS Portfolio ✓

Aim to choose products with high efficiency ratings. A++ is the highest rating for water appliances under the Waterwise ranking scheme.

All

Use dual-flush, low-volume toilets, with capacities as low as 2/4 litres per use.

All

Use waterless urinals or use automatic urinal flushing controlled by movement detectors or pressure gauges mounted in incoming water services.

All

Use low-flow shower heads. All

Use aerated or spray low-flow taps. All

Use flow regulators which reduce the amount of flow through pipes to avoid unnecessary water use.

All

Use push button or infrared taps with automatic shut-off. All

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Manage waste and recyclables based on the principles of the waste hierarchy, which advocates, in the following order of preference: waste prevention, re-use, recycling and composting/anaerobic digestion, recovery, and landfill as the least preferred option.

All

Residualwasteassessment–Periodicallyreviewthecontentsoftheresidual waste stream to assess the potential for increased recycling through increased occupier participation or through additional recycling collections.

All

Datamanagement–Initiatesystemstoensurethatwastedatareceivedfrom contractors is stored in such a way that entering the correct information into Credit 360 is as straightforward as possible.

All

Establish working groups and other lines of communication with occupiers, to ensure maximum participation in recycling collections and to work together to identify improvement opportunities.

All

Clearly label and colour code all storage and recycling containers. provide matching colour coded bags where possible and deliver posters and information material explaining the waste management systems and how they should be used.

All

DutyofCare–Ensurethatwasteisonlytransferredtoapersonauthorised to carry waste, that the waste is going to an appropriately licensed or exempt site, that waste transfer notes (WTN) and hazardous waste consignment notes (HWCN) are being used, and that a declaration has been signed on the WTN/HWCN to indicate that the waste hierarchy has been applied.

All

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reduce Portfolio ✓

Reduce–Avoidgeneratingwaste. All

Specify low-maintenance, durable materials which last longer, use less consumable materials and are easier to maintain.

All

Use more recycled content materials in consumable products to reduce the amount of virgin materials that need to be extracted and divert more waste from incineration or landfill.

All

Reduce the quantity of packing materials used for the delivery of consumable products and goods by using re-usable packaging, where possible.

All

Minimise pvC in pipes, conduits and cables. pvC can produce harmful chemicals when burned, such as dioxins, that are difficult to dispose of sustainably.

All

Use double-sided printing and copying to reduce paper waste. All

efficiency iMProveMentS (WaSte Storage and collection) Portfolio ✓

Consider centralised waste handling facilities to improve the efficiency of waste transfer and collection, and increase the lettable area of the property.

All

provide compactors, balers and other waste and recyclable bulking equipment, where appropriate and if space allows, to reduce storage requirements and frequency of collections.

All

Fit all compactors with fill alarms to ensure that containers are full on collection and reduce the number of collections required.

All

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reSidual WaSte Portfolio ✓

Waste that cannot be prevented, re-used, recycled or composted should be treated in the following descending order of preference: energy recovery with electricity and heat, energy recovery with electricity only and, finally, landfill.

All

Hazardous waste and Waste Electrical and Electronic Equipment (WEEE) should be managed in accordance with the Hazardous Waste Regulations and the Waste Electrical and Electronic Equipment Regulations respectively.

All

Abandoned cars should be managed in accordance with the End of Life vehicles (ELv) Regulations. Where disposal of abandoned cars is required, agents should do so in collaboration with the local authority. ELvs must be recovered using an authorised treatment facility.

All

re-uSe and recycle Portfolio ✓

Implement recycling schemes which maximise the recovery of high value materials and target the separation of the prevalent material streams. Materials which should be considered for recycling include paper, cardboard, plastics, glass, ferrous metals, non-ferrous metals, used fats, oils and grease, and organic food waste (i.e. food and green waste).

All

Separate recyclables at source where appropriate; where this is not feasible, recyclable materials should be collected as part of a mixed dry recyclable stream.

All

prepare recycled materials in such a way as to maximise the potential revenue income wherever possible, and ensure that the revenue income paid is linked to the current market value. Bale cardboard and plastics if space allows.

All

Encourage occupiers to investigate the increased use of re-usable packaging for deliveries.

All

Consider the separate collection of organic waste, provided a contractor able to offer composting or anaerobic digestion at an acceptable cost can be identified.

properties with cafés, takeaways or restaurants

Recycle organic waste collected from landscape maintenance on site through composting or mulching, where possible.

All

Organic waste collected during landscape maintenance that cannot be composted or recycled on site, should be composted at appropriately licensed sites.

All

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general ✓

Doeverythingoutlinedin‘TheEssentials’forbiodiversity(page9).

Management practices

Where possible, involve specialist voluntary organisations, such as the local Wildlife Trust, or a local school or college.

Regularly assess what vegetation management activities are required and take action as appropriate, being mindful of the timing of activities to avoid harming species and contravening legislation.

Undertake a regular noxious/invasive weed and self-sown vegetation assessment and treat unwanted vegetation appropriately. Weed by hand or use non-persistent contact sprays.

Identify priority habitats and the potential for protected and notable species to be present on site. You may need a specialist, such as an ecologist, to assist with identification.

Thisexercisebuildsontheinitialhabitatawarenessexercisedetailedin‘TheEssentials’forbiodiversity (page 9).

Once you have identified the habitats that are present, and the wildlife that is present or likely to be present, produce an action plan (with the help of a specialist as required), to enhance your site for biodiversity.

This should:

• Identifytasks.

• Settimeframesfordelivery.

• Allocateresponsibility–andbudget,whereappropriate.

Monitor actions and impacts:

Once or twice a year, walk around the property, checking that actions have been implemented and noting which habitats and species are present on site. Use this information to update your biodiversity targets, for instance identifying priority actions which would help to enhance the site for habitats and species.

You may need the help of a specialist, such as an ecologist.

Enhancements

plant species that are appropriate for the conditions on site and provide biodiversity value, for instance contributing to local Biodiversity Action plan targets. See Natural England publication - plants for wildlife friendly gardens (NE29) for examples: http://publications.naturalengland.org.uk.

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Woodland areaS, treeS and ShruBS ✓


Undertake regular tree surveys to report back on tree health and any tree surgery requirements. You may need an arboriculturalist (tree specialist) to help with this.

Carry out woodland management surveys to determine future management actions.

Check for failed plantings and replant, where necessary.

Be careful not to damage ground flora when removing shelters, guards or stakes from around trees.

Maintain a continuous supply of young tree growth, through regular tree felling and vegetation clearance, where required.

Retain mature features such as large trees and create log piles from dead wood (where safe to do so), as this provides habitat for invertebrates and other species.

Consider pollarding or coppicing trees. This involves carefully cutting a tree’s branches and stem to a certain height (around two metres from the ground for pollarding and around a foot from the ground for coppicing) to promote a denser head of foliage and branches.

Maintain, adjust and replenish mulch mats* to avoid damage to ground plants, when necessary. Remove mulch mats in areas of established ground planting.

Enhancements

Install bat boxes (see the Species Enhancement section for further detail).

Install bird boxes (see the Species Enhancement section for further detail).

diversify the structure of existing planting and species numbers by adding wildlife friendly species and plants that are appropriate for the habitat present. Use specialist advice where needed and link to your local Biodiversity Action plan.

* Mulch is any material spread or laid over soil to retain moisture, suppress weeds, keep the soil cool or improve appearance. Organic mulches can also improve the soil’s fertility.

GOOD pRAcTicE


HABiTAT MANAGEMENT AND ENHANcEMENT

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hedgeroWS ✓


Cut hedges into an A-shape to improve structural diversity and lengthen the lifespan of the hedge by encouraging new growth.

Cut one side of hedgerows at a time, in alternate years, to improve structural diversity, which is of benefit to wildlife. It also means that disturbance to species is minimised.

Retain trees in hedgerows to improve structural diversity.

Enhancements

Fill gaps in hedgerows by supplementary planting with appropriate species.

Create a log pile or piles at the base of hedgerows to support invertebrates.

graSSland areaS ✓


Water grassland areas as required for one to two years after first planting.

Modify cutting regimes to encourage desirable plants to grow, flower and seed. A specific cutting regime can be used to create a spring or summer flowering grassland.

For example, in the first year mow the area when vegetation height reaches 10 to 15cms. The meadow must not be cut below 5cm. Remove and compost the waste. From the second year onwards, cut the meadow to 5cm in height after it has flowered (between late June and the end of August). You can also have a spring cut between March and early April to keep invasive plants in check.

vary the cutting schedule from year to year so that in some years late-flowering plants can seed. Use a hand scythe or strimmer as opposed to a lawn mower. To maintain the area’s ecological value for invertebrates, leave part of the meadow margin uncut to enable species to use dried seed heads and vegetation for shelter over winter months. Rake out patches of bare ground during the autumn, to create disturbed areas which act as seedbeds for wildflowers.

Enhancements

diversify grassland by sowing wildflower seeds and/or plug planting appropriate species.

Create a log pile or piles to support invertebrates and reptiles.

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living roofS and WallS ✓


Check for failed plantings and replant/diversify, where necessary.

Water green walls as required on a semi-intensive basis.

Remove invasive plants as necessary to maintain structural and species diversity.

Enhancements

Install bird boxes.

Install bat boxes.

Create a log pile or piles on a living roof to support invertebrates.

Create and install insect hotels on a living roof.

PondS and WetlandS ✓


Consider fencing water-bodies to discourage damage or disturbance. Fencing should not prevent wildlife from entering and leaving the area.

Wherever possible, allow natural colonisation by plants around water-bodies.

Be careful not to damage developing plants, particularly on pond and river banks, when undertaking maintenance.

Assess noxious weeds and self-sown vegetation. Treat as required.

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PondS and WetlandS (continued) ✓

Enhancements

Where necessary, enhance the structure and diversity of marginal and aquatic planting by plug planting appropriate species.

Stagger these plantings over several years to encourage natural succession as the water-body develops.

Use plants sourced from nearby water-bodies of similar size and nutrient status. do not plant inappropriate, invasive or vigorous species, such as bulrush, Canadian pondweed or parrot’s feather.

Species could include flag iris, hemp agrimony, lady’s smock, marsh marigold, meadowsweet, purple loosestrife, water forget-me-not and water mint.

Modify banks to increase the accessibility for wildlife. For example, banks could be modified along a watercourse to create areas where water vole could burrow or birds such as kingfisher can nest. ponds can also be modified to allow access and egress for amphibians such as newts.

important note: this type of enhancement should only be undertaken after specialist advice has been sought, for instance from an ecologist and engineer.

noxiouS WeedS and invaSive PlantS ✓


Control noxious weeds and invasive plants continuously, or from April to November, in line with published guidance and best practice.

Remove unwanted plants through weeding by hand, where practicable, or using non-persistent contact sprays.

If you can’t identify a noxious species, seek ecological advice.

Maintain a weed-free circle around new plantings of 90 to 100cm diameter between March and September, through hand weeding, non-persistent contact sprays or mulch mats.

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general ✓

Doeverythingoutlinedin‘TheEssentials’forbiodiversity(page9).

BatS ✓

Install bat boxes, choosing the most appropriate box type for bats present in the local area. Refer to your local Biodiversity Action plan, where available, and specialists such as the local Wildlife Trust, Bat Conservation Trust or an ecologist.

Boxes need to be positioned appropriately. Factors to consider include:

• Installingboxesonsuitablestructures,suchasonmaturetrees,undertheeavesandoverhangs of buildings, or on walls covered with climbing plants.

• Positioningboxesatanappropriateheightandorientation,andinappropriatenumbers.

• Locatingboxesinsecludedandlow-disturbanceareaswherethereislittleartificiallight.

important note: Bat roosts are legally protected. use licensed professionals to inspect bat boxes and do not remove them without specialist advice.

Encourage bats through appropriate planting. For instance, plant linear features, such as trees in lines and tall hedgerows, to assist bat movement through a site and to connect with existing habitats, both on site and in the surrounding area.

plant bat friendly species that support insects which bats feed on.

The Bat Conservation Trust suggests:

• Flowersthatvarynotonlyincolourandfragrance,butalsoinshape.

• Paleflowersthataremoreeasilyseeninpoorlight,soattractinsectsatdusk.

• Singleflowers,whichtendtoproducemorenectarthandoublevarieties.

• Flowerswithinsect-friendlylandingplatformsandshortflorets,likethoseinthedaisyorcarrotfamilies.

Examples of species include:

• Flowersforborders–cornflower,cornmarigold,cornpoppy,Englishbluebell,eveningprimrose, field poppies, honesty, night-scented stock, ox-eye daisy, primrose, red campion, wallflowers and yarrow.

• Herbs–bergamot,coriander,Englishmarigolds,fennel,lavenders,lemonbalm,marjoram,rosemary and thyme.

• Trees,shrubsandclimbers–bramble,commonalder,dogrose,elder,guelderrose,hawthorn,hazel, native honeysuckle, hornbeam, ivy, night-scented jasmine, rowan and silver birch.

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BirdS ✓

Install bird boxes, choosing a variety of box types to encourage different bird species. These should aim to support local Biodiversity Action plan priority species.

Birds readily supported by boxes include swifts (boxes for swifts can be easily installed on existing buildings), house sparrows and common bird species such as blue tit.

Boxes need to be chosen and positioned appropriately. These requirements are likely to differ between species. Factors to consider include:

• Installingboxesinappropriatenumbersonsuitablestructures,suchasonmaturetrees,underthe eaves and overhangs of buildings, or on walls covered with climbing plants.

• Positioningboxesatanappropriateheightandorientationtoallowappropriateaccessandegress by birds.

important note: Breeding birds are protected by law until the young have fledged. do not inspect bird boxes during the nesting season, which is typically from March to august inclusive.

plant trees and shrubs which will provide nest sites for birds.

plant berry bearing species such as rowan trees and shrubs such as holly. These species can be a valuable food source for birds.

inSectS and other inverteBrateS ✓

Create habitats for insects and other invertebrates, such as bees, ladybirds, beetles, butterflies and spiders.

You can do this through:

• Appropriateplantingofanynativeplantwithasimple,open-structuredflowerlikelytoattractpollinating insects - in particular the flowers of the daisy family (compositae), the cabbage family (crucifers) and the carrot family (umbellifers).

• Extendinggroundcoverandvegetatedareas.

• Addingfeaturessuchaslogpiles.

• Creatingandinstallinginsecthotelsinandadjacenttoareasofplanting.

• Creatingwaterfeaturessuchasponds.

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rePtileS ✓

Create habitats to support reptiles. You can do this through:

• Appropriateplanting–reptileslikeacombinationofhabitattypesandstructure,thereforecreate a combination of shorter grasses, longer rough grassland and scrub habitat, with features such as tussocks and log piles for refuge.

• Createsouthfacingbanks,whichreptilesuseforbaskingpurposes.

• Createahibernaculawhichreptilescanuseoverwinter(seekspecialistadvicewhencreatingthis).

Encourage reptiles to move through an area and connect the site to neighbouring habitats. For instance, link up hedgerows, grassland and tree lines.

aquatic SPecieS ✓

Where appropriate, create habitats for aquatic species, such as amphibians, including newts, frogs and toads, invertebrates and wetland flora, such as sedges.

Consider:

• Installingponds.

• Creatinganetworkofscrapes*toconnectexistingponds.

Where possible, plant appropriate marginal and aquatic species to offer habitats. plants could include yellow flag iris, meadowsweet, water forget-me-not, soft rush, water mint, water crowfoot, curled pondweed and marsh marigold.

Also, supplement terrestrial planting to improve links to nearby habitats, for example through grassland creation.

Where appropriate, re-profile pond and river banks to make them more accessible to animals. For example create shallow margins on one bank and steeper profiles on the other side, which could be used by burrowing animals.

important note: this type of enhancement should only be undertaken after specialist advice has been sought, for instance from an ecologist and engineer.

*Scrapes are shallow water-bodies which are short lived and will periodically dry out.

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Staff and viSitorS Portfolio ✓

Undertake a baseline survey to identify transport facilities (car parking spaces, cycle parking and shower facilities) and current travel trends.

All

develop pragmatic and realistic Travel plan targets that recognise both sustainable transport priorities and local travel context.

All

provide an interactive Travel plan website containing travel information for visitors and staff.

All

provide safe pedestrian facilities on all routes within the site. All

Review and improve wayfinding (signage) and safety for staff and visitors walking to and from the site.

All

provide sheltered and secure cycle parking facilities, as well as showers and lockers for all staff that cycle or would like to cycle.

All

provide cycle parking facilities at convenient locations close to the main building entrances for visitors.

All

provide showers and lockers for visitors that arrive by cycling or running.

Office

Train staff, including reception teams, to provide appropriate guidance to visiting cyclists and runners on access to facilities.

Office

Hold regular and frequent events to promote sustainable travel, coordinating with national or regional events where possible, for instance National Cycle to Work Week.

All

Liaise with local suppliers to provide discounted rates to staff for cycle purchase and repair.

All

provide a cycle mileage allowance for staff using their own cycles for business trips.

All

provide interest-free loans for staff public transport season ticket purchases.

All

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BUSINESS TRAvEL continued

Staff and viSitorS Portfolio ✓

Ensure information and booking advice prioritises public and sustainable modes of travel for executive travel wherever economically appropriate.

All

discuss opportunities for collaboration on travel planning with other local organisations.

All

Ensure the site is identified on local public transport timetables. All

Work with local bus companies and the local council to improve bus access to the site

All

provide online links to public transport journey planning information to all staff (e.g. Transport direct or Transport for London’s Journey planner).

All

Consider parking demand management in areas of good public transport accessibility to encourage reduced car usage.

All

provide electric vehicle charging facilities for staff and visitors. All

SuPPly chain Portfolio ✓

Take part in local business improvement groups to encourage improved supply chain and delivery coordination.

All

Specify prioritised criteria for sustainable travel modes with suppliers when tendering services.

All

develop pragmatic and realistic Travel plan actions and targets that recognise both sustainable transport priorities and local travel context.

All

Implement a delivery booking system to improve the efficiency of deliveries through the day and reduce peak time congestion.

All

Review the opportunity to reduce or consolidate the number of suppliers to deliver cost benefits.

All

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WANT TO KNOW MORE?If you would like to know more about our approach to corporate responsibility or let us know your views, please email us at [email protected] Or write to:Justin SnoxallHeadoftheBusinessGroupBritish LandYorkHouse45 Seymour StreetLondonW1H7LX

t. +44 (0) 20 7486 4466f. +44 (0) 20 7467 2869

Front cover: Jeffrey Jenkins, Engineering Manager at 10 Exchange Square, Broadgate

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