sustainability reportthe 2015 sustainability report has been drafted in accordance with g4...

2013 - 2015

GRUPPOAUTOGASNORD

SustainabilityReport

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GRUPPOAUTOGASNORD

ContentsLetter to stakeholders

Structure of the reportand methodological note

Stakeholdersand identificationof relevant topics

The Autogas Nord Group profile

The history

Corporate organization

The activities

Vision, missionand strategic positioning

The Autogas Nord Groupand sustainable development

Economic sustainability

Innovation of products and services and organizational efficiency

to allow room for new markets

Suppliers

Environmental sustainability

Protection of the environment

Energy consumptions

Air emissions

Special wasteand decontamination

Social sustainability

Valorization of human resources

Photography of our staff

Training, healthand safety on workplace

Attention to social issues

Appendix

GRI-G4 indicatorscorrelation table

3

Letterto stakeholders

We hereby present you the second edition of the Sustainability Report of Autogas Nord Group.

Our path continues maintaining our commitment to inform our stakeholders on the responsible and sustainable way of growth that we want to pursue.

We are developing a shared corporate culture for the Group, which is founded on the claim “Tradition and Innovation”, while preserving all of the main elements of our history, and our traditional values, but always oriented towards the “new” to ensure creation of a long-term value from the financial, environmental, social and ethical point of view.

Over the years, our commitment in sustainability enhanced to involve not only operations to support social and cultural projects on the territory, but above all with a development within economic activities characterized by strengthened sustainable elements, like the Division dedicated to Energy Efficiency as well as the development of service and installations within renewable energies.

Our commitment is grounded on an approach which considers new technologies in both traditional and

alternative energies, also integrated, in order to ensure positive effects on the environment and accessible solutions for our customers.

Similarly, we are committed to ensure to all our people safety conditions of the working environment and the protection of employees’ health in any business. The climate changes, the energy crisis and the financial instability require new approaches, and for us it is a constant and continuous challenge to supply energy to people in an environmental-friendly way while respecting our community. In fact, we consider that companies have a key role in creating value and wellness for the community and in the areas of operation, and that the sustainable approach is the key element to ensure development and wealth for future generations.

Chairman CEO Paolo Magi Umberto Risso

2013 - 2015

GRUPPOAUTOGASNORD

SustainabilityReport

4

GRUPPOAUTOGASNORD

Three years after the publication of the first Sustainability Report, we follow-up the reporting process of Autogas Nord Group through this second edition of the Report. This is the systematization of a corporate transparency and disclosure process, strongly endorsed by our management, aiming to consolidate dialog and exchange with our key stakeholders.

The 2015 Sustainability Report has been drafted in accordance with G4 Guidelines of the Global Reporting Initiative (GRI) and the “core” option. The GRI is a no profit organization, based on a network of thousands of professionals and global organization, promoting the use of sustainability reporting as a tool, aiming to enable companies and businesses to increase their sustainability, while supporting the sustainability of global economy.

The contents and indicators presented in this Report have been defined on the basis of preliminary documentary analysis followed by a materiality analysis which directly involved the Autogas Nord Group Management, taking into account the requests of our stakeholders arising from communication and involvement initiatives developed by the Company in several occasions.

The Report is structured into two sections. The first section is dedicated to the Group presentation, with a focus on the organization and business model. The second section describes the sustainability strategy pursued, as well as the impact and performance of the Group from a point of view of the three aspects of economic, environmental and social sustainability.

The responsible management of a business goes first of all through disclosure and exchange with stakeholders, in the view to the requirements and expectations of our stakeholders.

The publication of this Sustainability Report comes from the desire to analyze our actions on the basis of their impact, and to orientate our corporate strategy accordingly, while respecting the current and the future generations.

Structure of the reportand methodological note

Stakeholdersand identification of relevant topics

In the appendix a correlation table is given between GRI-G4 indicators and the contents of this report, so as to facilitate reading and review.

The data and information in the report are consistent with the information of the Financial Statement and the company databases.

For further information and suggestions, please, e-mail us to [email protected] The sustainability report is available on the website www.autogasnord.it

5

Industryassociations

Emplyeesand partners

Localcommunities

Social,cultural and

sportingassociations

Shareholders

CustomersSuppliers

Competitors

Institutions

Financialsystem

GRUPPOAUTOGASNORD

Starting with the mapping of our stakeholders, we began an assessment process of the interaction and involvement activities we implemented to date with each category.

The choice of the topics presented in this report is the result of a process aiming to identity and assess the topics of sustainability that are significantly affecting the capability of our organization to create value in the short, medium and long term.

A first evaluation of “material” topics was made through a documentary analysis based on:• corporate documents, like the Ethical Code, the

website, the service and product brochures of the Group

• GRI Documents: the G3.1 and G4 guidelines and the in-depth document identifying the potentially most relevant and specific topics for the companies operating in the “Oil & Gas” industry

• Benchmarking analysis made on companies of the industry, which already implemented the sustainability report

On these grounds an internal assessment has been implemented, directly involving the management

and the competent functions for Marketing & Communication, Human Resources, Finance and Control, Safety and Legal Affairs.

Secondly, the corporate vision was crossed with stakeholder perspective, synthesizing the inputs gathered in the daily management of our business.

This process brought to the identification of some relevant topics on which the Autogas Nord Group has decided to concentrate its resources and focus the report in this second edition of the Sustainability Report:• Innovation of products and services• Organizational efficiency• Environment protection• Promotion of human resources• Concern for the territory

Our commitment for the future, besides the activities of information, always implemented toward specific stakeholders (safety audit bodies, municipality, financial system), will be to thoroughly define the relevant topics for each category, providing detailed reporting and to increasingly orient our strategy towards sustainability.

SUSTAINABILITY REPORT 2013-2015

6

GRUPPOAUTOGASNORD

ProfileThe Gruppo Autogas Nord

1958

The 60s

The 70s

The 80s

1990

1994 2003

20082013-2015

Inception of partnership between Francesco Quiricoand Aldo Risso with Autogas Piemontese and Autogas Ligure

The Autogas Group is headed by a Financial Companyof Milan, which has established LPG distributioncompanies throughout the national territory (by cylinder)with the co-operation of local stakeholders by 50%.By the end of the 60's, Autogas Piemontese andAutogas Ligure demerge from the financial company

Autogas is the first Italian Companyoperating on LPG market, for heating purposes,by installing containers.

Autogas Piemontese and Autogas Ligure mergeinto a single company. Autogas Nord becomesthe sole wholesale concessionaire of LPG for ERGand continues to acquire companies and facilitiesthat are functional to distribution logistics(Railway storage facility of Rho)

Total enters as a partner to 50% in the company,allowing a development program through new acquisitions.The enhancement of the market is supported by a newcommercial organization, structured in order to managethe enhancement of volumes and network

Quiris, the Holding company of Autogas Nord Group,acquires again the 50% of the Total capital

The Group continues to expand its business mainly in theindustry of small reservoirs, new shares in local companies,development of trading and acquisition of strategic storagefacilities for distribution logistics. In addition, it continuesthe enhancement of business through innovative servicesrelated to the industry (special products and pure gases)

The Group expands its business towards Renewable Energy(starting from the sector of photovoltaic power planta)and to the production of energy from hydroelectric power plants

The new division Energia & Efficienza is established,dedicated to consultancy and Energy Audit.The Group undergoes an internal reorganizationand is diversified by specializing in severalindustries of energy, proposing on the marketwith an offer which includes:LPG and GNL gas, consultancy for energy efficiencyand saving, electric energy, natural gas andspecial products (pure gases)

The history

QUIRIS

LPGdistribution

AUTOGAS NORD

A networkof 9 subsidiary

companieson the national

territory

Shares in:

IPEMGAS 6 - Sovegas

I.RO.P.GNL MedRete Italia

VERDENERGIA

With shares in:R.C. Energia

Hydra Energia

QUIRISIMMOBILIARE

GTS

With subsidiariesin Belgium

and Romania

Related servicesand sectors

Special Productssectors

AlternativeEnergies Miscellaneous

Board of QUIRIS managingpartners

AUTOGAS NORDBoard of Directors

President

CEO

General Management

Strategic Committee

North-West BU

BU Manager

North-East BU

BU Manager

Center BU

BU Manager

South BU

BU Manager

Administration DepartmentStaff Holding

Corporate Legal - Marketing - Finance - HR- IT- Purchasing functions Supply Department

Technical Department

Efficiency Department

Electric Energy department

Transport Department

Management Audit

7

The Autogas Nord Group features a dynamic and flexible structure which, through the Quiris parent company, controls several companies operating in the different industries of LPG and energy.

Corporate organization

1958

The 60s

The 70s

The 80s

1990

1994 2003

20082013-2015

Inception of partnership between Francesco Quiricoand Aldo Risso with Autogas Piemontese and Autogas Ligure

The Autogas Group is headed by a Financial Companyof Milan, which has established LPG distributioncompanies throughout the national territory (by cylinder)with the co-operation of local stakeholders by 50%.By the end of the 60's, Autogas Piemontese andAutogas Ligure demerge from the financial company

Autogas is the first Italian Companyoperating on LPG market, for heating purposes,by installing containers.

Autogas Piemontese and Autogas Ligure mergeinto a single company. Autogas Nord becomesthe sole wholesale concessionaire of LPG for ERGand continues to acquire companies and facilitiesthat are functional to distribution logistics(Railway storage facility of Rho)

Total enters as a partner to 50% in the company,allowing a development program through new acquisitions.The enhancement of the market is supported by a newcommercial organization, structured in order to managethe enhancement of volumes and network

Quiris, the Holding company of Autogas Nord Group,acquires again the 50% of the Total capital

The Group continues to expand its business mainly in theindustry of small reservoirs, new shares in local companies,development of trading and acquisition of strategic storagefacilities for distribution logistics. In addition, it continuesthe enhancement of business through innovative servicesrelated to the industry (special products and pure gases)

The Group expands its business towards Renewable Energy(starting from the sector of photovoltaic power planta)and to the production of energy from hydroelectric power plants

The new division Energia & Efficienza is established,dedicated to consultancy and Energy Audit.The Group undergoes an internal reorganizationand is diversified by specializing in severalindustries of energy, proposing on the marketwith an offer which includes:LPG and GNL gas, consultancy for energy efficiencyand saving, electric energy, natural gas andspecial products (pure gases)


We operate in every industry of LPG(for household, agricultural,

industrial, transport and tradingpurposes) transporting approximately

250.000 tons of LPG per year

Through GTS company,we produce and placeon the global market

SPECIAL GASES for spraying,refrigeration and expanded

Throug VERDENERGIA company we produceelectric energy from renewable sources

(hydroelectric and photovoltaic power plants),we implement and engineer photovoltaic

power plants and LED-based lighting systemsfor public and private companies

We offer products and systemsto reduce consumptions

and promote energy efficiency

Starting from 2016 we will propose as direct supplier

of ELECTRIC ENERGYthroughout the national territory

Since 2015 we aredirect distributorsof NATURAL GAS

THE ACTIVITIESOF THE GROUP

DISTRIBUTION AND MARKETING OF G

AS

AND ELECTRIC ENERGY

ENERG

Y EFFICIENCY AND SAVING

CONSULTANCY ON

FROM RENEWABLE SO

URC

ES

PRODUCTION OF ELECTRIC E

NER

GY

GRUPPOAUTOGASNORD

8

GRUPPOAUTOGASNORD

The activities

9

Vision

In line with our claim “Tradition and innovation” we are a dynamic and flexible Group, attentive to concrete values like customer satisfaction, efficiency and quality of service, safety and respect for the environment.

Mission

To create and supply heating and energy through innovative solutions for the wellbeing of all and for an improved quality of life.

Strategic positioning

The LPG market in Italy is characterized by the existence of 500 operators, between large and medium-to-small business. The Autogas Nord Group is ranked

fourth in size, volumes and number of clients served.

Our country-wide presence enables us to provide services matching the requirements of the different areas.

In view of an improved efficiency and enhanced product and services portfolio, the development along the latest years led us to streamline the structure of the company, featured by single local businesses, prioritizing a global vision of dynamic and flexible Group.

In the latest years, the attitude towards innovations led us to invest in Research & Development activities, also in partnership with the University community.

Our goal is to attain levels of quality and excellence, not only in LPG, but in every industry of energy, combining customer satisfaction with an increasingly sustainable approach.

Vision, missionand strategic positioning

THE GRUPPO AUTOGAS NORD PROFILE

and sustainable developmentThe Gruppo Autogas Nord

10

GRUPPOAUTOGASNORD

The Autogas Nord Group has joined and actively participates to some national and global organizations and associations, in the view of a continued improvement of performances related to safety, health, environment and the development of the category industry.

Specifically, joining “RESPONSIBLE CARE” is related to the subject of sustainable development, the voluntary program of the global chemical industry based on the implementation of principles and behaviors concerning safety, the health of employees and environment protection.

The Group commits to pursue the objectives of the program with the participation of every corporate function. A great voluntary

initiative and an ethical commitment aiming to ensure, even through this tool, a sustainable development.

In addition, in 2013 the Group has adopted a Code of Ethics, as a tool of self-

regulation and standardization of the values of the company at every level

and to whom the whole work is inspired.

Within the Group, the premises of GTS company

obtained the ISO 9001:2008 certification,

both in Italy and Romania.

and sustainable development

11

98%

In this section, the economic impact of the Group is measured and assessed on the different categories of stakeholders and relations with suppliers are described.

The following tables highlight, through details on the Distributed Economic Value, the direct (staff remuneration and capital) and indirect contribution (duties and taxes, purchasing of raw materials and services, interests to financial backers, donations and sponsorships, investments) of the corporate system towards the community.

As shown, along these years the Group has implemented a capital recovery policy and non-distribution of dividends to stakeholders depending on investments related to business enhancement and diversification.In fact, the following chart shows the constant decrease of the debt trend since 2013, the result of this strategic choice.

Moreover, with respect to the economic value distributed to the community, it is possible to see how 2014 is characterized by a considerably higher amount than the other years, which is determined by a donation made in relation to a natural disaster.

Economicsustainability

50.000.000€

100.000.000

300.000.000

250.000.000

200.000.000

150.000.000

50.000.000

100.000.000

300.000.000

250.000.000

200.000.000

150.000.000

2013(Production value:€ 342.206.015)

€2014(Production value:€ 285.562.756)

17.290.475

5.687.562

3.117.119

84.155

24.667.920

285.826.782

HUMAN RESOURCESWages, social security,

TFR fund, benefitsSTATE AND

LOCAL AUTHORITIESDuties and taxes

FINANCIAL BACKERSPassive interests

STAKEHOLDERSDividends

CORPORATE SYSTEMReserves and

depreciation allowancesSUPPLIERS

Operational costs (purchases,services, investments)

COMMUNITYDonations,

sponsorships

17.895.120

4.942.338

2.895.733

136.075

22.376.615

Economic value distributionto stakeholders

234.928.201

18.824.866

5.331.788

1.645.314

690.000

81.552

21.062.388

175.615.318

50.000.000

100.000.000

300.000.000

250.000.000

200.000.000

150.000.000€2015(Production value:€ 231.997.525)









COMMUNITYDonations,

sponsorships









COMMUNITYDonations,

sponsorships


Quiris Group trendMonth of: DECEMBER - Bank Balance only (EUR/millions)

2009 December 2010 December 2011 December 2012 December 2013 December 2014 December 2015 December

-65,1

-88,1

-111,7-115,2

-90,4

-72,1

-44,0

12

GRUPPOAUTOGASNORD

Innovation of products and services and organizational efficiency to allow room for new markets

We are convinced that the financial viability is the first responsibility of a company. For this reason, in over 60 years of activity, our Group has always aimed to the excellence of service and development of new business lines, functional for the continued evolution of consumptions and demands of the market.

In order to ensure an efficient organizational model and attentive to market evolution, the Autogas Nord Group has implemented a process of re-organization in terms of structure and resources, supported by an external consultancy company.

Against the tightening of the market in the latest years, our choice was to diversify our offer, enhancing our range of products and services, while maintaining our presence throughout the national territory.New investments and our ambition for expansion and constant innovation enabled us positioning on new global markets (Belgium and Romania) for special products sector.

To meet the new demands of households and trading businesses in matter of renewable energy, in 2014 we activated the new division E² = Energia & Efficienza, specialized in energy saving and efficiency solutions and services, aiming to minimize consumptions while protecting the environment.

Suppliers

For the daily selection and management of goods and service providers, we do not follow standardized procedures, but we refer to the principles and criteria of conduct expressed in our Ethical Code, like transparency, non-discrimination and moral integrity. We pay particular attention when selecting the local installers for energy efficiency and the installation maintenance technicians, to whom we require a proven professionalism and expertise.

12.000

2012

3.150

7.494

2013 2014 2015

10.000

8.000

6.000

4.000

2.000

0

MWh/year10.411 10.133

2013 2014 2015 2013 2014 2015

Fuel oil used(mainly fortransport)

Electricitypurchased

Methanepurchased

LPG used TOTALENERGYCONSUMED

PRODUCEDENERGY

2.080MWh

2.200MWh

2.180MWh

7.488GJ

7.920GJ

7.848GJ

2013 2014 2015 2013 2014 2015

4.500Stmc

4.500Stmc

4.500Stmc

155GJ

7.494MWh

5.589GJ

10.411MWh

5.173GJ

10.133 MWh

214.811liters

198.795liters

223.499liters

5.816GJ

155GJ

155GJ

2013 2014 2015 2013 2014 2015 2013 2014 2015

61.460GJ

61.442GJ

60.702GJ

26.978GJ

37.480GJ

36.479 GJ48.227

GJ48.194

GJ46.883

GJ

1.35

5.63

4 lite

rs

1.35

4.70

0 lit

ers

1.31

7.84

2 lit

ers

34.482GJ

23.962GJ

24.223 GJ

ELECTRICITYSUPPLY FROMRENEWABLESOURCES

The following table details the consumptions of the Group per year, and the type of energy source. From these, it has been subtracted the share of electricity supply from renewable sources and sold to GSE S.p.A. (Power Services Board).

13

Environmental sustainabilityProtection of the environment

The environment protection through the reduction of environmental impact is a key aspect of the corporate commitment in sustainability, always at the center of the business development policies of Autogas Nord Group and of the values daily conveyed to our employees and partners.

The sustainable commitment of the Group starts from the core business of the company – LGP – an intrinsically ecological product with a minimized environmental impact, to cover the complete range of products and services offered, with specific reference to development of renewable energies (hydroelectric, photovoltaic), special products (propellant and refrigerant gases as substitutes of hazardous CFCs), to consultancy activities designed for energy saving and efficiency.

Energy Consumptions

The energy consumptions of the Group are attributable to the following activities:- Fuel oil for handling of corporate vehicles- Electric energy, taken from the network to operate

electric and electronic equipment, lighting,

conditioning, machinery and services of the facilities of the Group

- Methane and LPG, for heating and transport systemIn addition, the Group produces electric energy from renewable energy through Verdenergia Company and its hydroelectric and photovoltaic power plants. Production has considerably increased in the latest years, from approximately 3,000 MWh/ year of 2012 to over 10,000 MWh/ year of 2014 and 2015, as shown in the following chart.

THE GRUPPO AUTOGAS NORD AND SUSTAINABLE DEVELOPMENT

14

GRUPPOAUTOGASNORD

Verdenergia has implemented at the main premises of the Group an intervention for energy efficiency based on LED technology, which will bring a reduction of consumptions equal to approximately 100 MWh/ year, corresponding to CO2 reduction of 44 t/ year.The table above details the investments made.

Air emissions

Considering the activities of the Group, oriented to the marketing of gas products with lower environmental impact, and to dissemination of alternative energy, the major influence from the point of view of air emission is represented by the transportation of products placed on the market, and by displacement of agents of the sales network.

The active corporate fleet consists of 255 vehicles (151 tankered vehicles and 104 corporate cars, supplied to the sales network).

The LPG to customer throughout the national territory is performed, necessarily, via product transport by tanker, leaving little room to substantive improvement

actions. Despite this type of traffic is difficult to compress, the Group is constantly committed to optimize the distribution and logistics network, through storage exchange in partnership with the competitors and scheduling of supply to customers in restricted areas. These actions allow optimizing transport while minimizing the travel times.

In addition, with respect to cars, it is worth reporting that the corporate fleet is rent, and consists of new-generation vehicles and with lower environmental impact. Below it is reported the breakdown of vehicles as of 31/12/2015 according to the seven “Euro” categories (identifying the European standards concerning emission of pollutants) and according to the type of power.

Investments madeActivity Year Benefits

Value ofinvestment

LED for lighting

I.RO.P. photovoltaic80 kW power

High-efficiency heat pumpat Rho offices, power: 75 kW

Energy Audit in accordancewith Decree No. 102/15 on allof the companies of the Group

PV installations at the officesof the Group

€ 110.000

€ 130.000

€ 35.000

€ 8.000

€ 72.000

Reduction of energy consumption for lighting of approximately 60%, luminary lifetime up to 100.000 hours, with consequent reduced generation of waste with respect to the use of conventional luminary

Production from solar source of approximately95,000 kWh per year, fully deployed in the process carried outat I.RO.P. plant

Conditioning of Rho office building with LPG, high-efficiency absorption heat pump, GUE in heating equal to 149%, with reduction of air emissions by 25% with respect to a condensing boiler of equal power

Systematic energy audit by a first-rate consultancy company,in order to define the element of intervention and the extent of improvement actions, in accordance with objective parameters and in accordance with the legislation in force

Production from solar source of approximately 50,000 kWhper year employed to service the offices of the Group

2015

2015

2015

2015

2013

15

Special waste and decontamination

With respect to waste management, the Autogas Nord Group does not constitute a high-impact business.

Most volumes of special waste are represented by reservoirs that are not reusable, which are disposed of as scrap metals.

With respect to management and disposal of special and hazardous waste, we report the molecular sieves

Corporate fleetVehicles Fuel E0 E1 E2 E3 E4 E5 E6 Total

Vehicles Fuel E0 EI EII EIII EIV EV EVI Total

Cars

104

151

9

1

1

150

94

Gazoline

Gazoline

Gazoline/LPG

Diesel

Dieseltankeredvehicles

Total

Total

1

2

8

10 14 41 49 33 3

16

1

1

76


for I.RO.P. filters disposed of (special and hazardous waste code CER 15.02.02)

The care for soil protection is a priority for our business. For this reason, we rely on systems to constantly assess the safety and integrity of structures, configured (except the service stations) as closed-loop systems, and we promptly intervene if require. In 2014, for example, following an alert, we met the costs for decontamination of the ground below.

Volumes of special waste

2013 2014 2015tons

102030405060

60 4934

tons

10

20

30

40

2013 2014 2015

13,7

36,8 32

Volumes of specialand hazardous waste

2013Job titleEmployeesExecutiveManagersEmployeesWorkersTotalPartnersAgents/carriersExternal personnelProject-based personnelTotalType of contract (employees)Fixed term / Indefinite durationIDFTTotalFull-time / part-timeFull-timePart-timeTotalArea (business unit) - employees + partners North-West BUNorth-Est BUCenter BUSouth BURomaniaTotalAge - employees + partners < 30 years30-50 years> 50 yearsTotal

1514

17Total

20196112345

26

26 1

1

3118 78

10989256

34589256

101 27

9 9

101

101 137136

332247 859 134

4 1814

8 56

10

345256 89

327

183

58

48213

21 12

13

33

110

252 75

100

130

392

53

52

90

482 392 90

258193 65191178

WomenMen

16 118102

Information Hours Training Hours Education Hours

2013 2014 2015 2013 2014 2015 2013 2014 2015

450522

612

208 208256

216270 270

16

GRUPPOAUTOGASNORD

SocialsustainabilityValorization of human resources

Photography of our staff

As of 31 December 2015, the Autogas Nord Group has 345 employees, of which 95.98% are at indefinite employment.56 recruitments were made in the last three years, of which 23.21% are women.The employee breakdown by age, underlines the most of the employees is in the age bracket between 30 and 50 years.At the end of 2015 in the companies of the Group there are 12 people belonging to categories protected by Law No. 68/1999.In the tables on the side we show the data of the last 3 years.

2014

1416

16Total

23197112348

27

23 1

1

4119 78

10891257

101 24

6 6

101

131130

334249 858 146

8 56

1020

348257 91

348257 91

330

181122

59

47913

20 10

12

30

104

252 78

94102130

387

53

92

479 387 92

257187 70192180

WomenMen

5 1813

51

Job titleEmployeesExecutiveManagersEmployeesWorkersTotalPartnersAgents/carriersExternal personnelProject-based personnelTotalType of contract (employees)Fixed term / Indefinite durationIDFTTotalFull-time / part-timeFull-timePart-timeTotalArea (business unit) - employees + partners North-West BUNorth-Est BUCenter BUSouth BURomaniaTotalAge - employees + partners < 30 years30-50 years> 50 yearsTotal

2015

1618

18Totale

25193109345

27

23 1

1

3120 73

10685260

95 24

3 3

95

122

333249 84

4 1410

11 1

8 56

1020

34512

260 85

345260 85

331

172118

58

46713

18 6

14

24

106

256 75

9698127

381

52

86

467 381 86

320254 66123

WomenMen

45

121

109

Job titleEmployeesExecutiveManagersEmployeesWorkersTotalPartnersAgents/carriersExternal personnelProject-based personnelTotalType of contract (employees)Fixed term / Indefinite durationIDFTTotalFull-time / part-timeFull-timePart-timeTotalArea (business unit) - employees + partners North-West BUNorth-Est BUCenter BUSouth BURomaniaTotalAge - employees + partners < 30 years30-50 years> 50 yearsTotal

equipped environment, consisting in describing or explaining the concept and rules to be endorsed in order to ensure the correct behavior while performing their job responsibilities and in the event of abnormal situations within the company.

Finally, 109 employees took part in exercises aiming to learn the use of equipment, devices and machinery by practical application of the procedures described in the training.

Besides, in the years 2014 and 2015, a specific training activity has been performed, intended for commercial resources and to consolidation of the English language. Below, the detail of training hours and resources involved.

17

Training, health and safety on workplace

TRAINING

The valorization and safeguard of human resources goes through development and consolidation of professional skills thanks to information and theoretical and practical training of personnel.The scheme on the left shows the breakdown of hours dedicated to information, training and education of employees and partners in the companies of the Group in the different areas.

The information hours involved 372 people, addressing communication on risks related to the working activities, on safety practices, on preventive policies and activities.

The training activities targeted 41 resources, involved in actions or interventions carried out by courses, seminars, meetings, classroom sessions or in an


50100150200250300

Englishlanguage

Total

8 6 1280

8

866850 5596 90

156 140

307

Sales agentstraining

Sales managerstraining

2014 2015 2014 2015 2014 2015 2014 2015

No. of resources involvedNo. of hours

No. of accidents No. of daysper accident

No. of hoursworked

Injury rate

2013 2014 2015 2013 2014 2015 2013 2014 2015 2013 2014 2015

10 370,13 3,45

2,385

1,820173

322

580.

034,

68

586.

880,

88

439.

543,

17

7

4

FASCHIMHealthcare

fund

FONCHIMComplementarysocial fund

FASI

Employees Managers

PREVINDAI

ACCIDENTSDuring the three-year period under exam, it is possible to see how the number of accidents at work has decreased. In 2015 an accident has occurred which determined the rise of severity rate to 146 LDR (accident severity rate), normally attested instead on an average value of 90 LDR.

Attention to social issues

The Autogas Nord Group has been committed for many years in creating and consolidating relationships with local communities of reference, providing a relevant contribution to the social and cultural development, as well as economic of its area of operation.

The “Open Days” of the Group are days during which guided tours are planned to the production cycle of plants, aiming to provide a close-up view of the business of the Group.Moreover, “ad hoc” entertainments are scheduled for children, with the help of experts in the industry, and agreements and synergies are developed with schools.Every initiative is performed in accordance with local institutions.

During the three-year period under exam, the Autogas Nord Group continued its commitment, along with the single businesses throughout the territory, in supporting social, cultural and sporting initiatives.

The Group continuously supports the Onlus Association “Il Porto dei piccoli”, which, since 2005 approaches children in hospital and their families to the culture of the sea. The Association is currently active in Genova at the Operating Units of “G. Gaslini” Institute, the Nursing Homes of the Red Cross and at the Paediatrics Units of Savona, Imperia, Sanremo, La Spezia, Livorno, and is in constant expansion.

BENEFITSSThe Group schedules a supplementary social and healthcare fund for its employees, by subscription to dedicated insurance funds, as shown in the following table.

18

GRUPPOAUTOGASNORD

Other initiatives that are constantly supported by the Group are the sporting event “Tor des Géants”, in Valle d’Aosta region, the cultural activities of the MISA (International Museum of Outdoor Sculpture), the Festival of Literature of Mantova and the “Le nuove vie” festival of Courmayeur.

In 2014 we supported CCS (Onlus Center for Cooperation and Development) in the context of a supporting initiative in favor of people from Nepal.

Moreover, in 2015, we started a partnership with FAI (Italian Fund for Environment) and with the Museum of Villa Croce in Genova.

The care for the territory is also reflected in implementing the request of institutions and people concerning the impact of the facilities of the Group. The photometric analyses are regularly performed, as well as any analysis provided by law, promptly intervening where required. In 2015, for example, additional phonometric measures have been performed with respect to those provided by law, following a complaint by the population concerning the Cogoleto storage (Genova). The measures, confirmed upon inspection by the competent authorities, (VVFF and Prefecture of Genova) did not report any abnormalities nor irregularities.

APPENDIX

THEME INDICATORSGRI-G4

PAGE

Sustainability strategy of the Group G4-1 Letter to stakeholders – page 3

Group profileName G4-3 Front coverMain brands, products & services G4-4 Pages 7-8Headquarters location G4-5 Back coverCountries of operation of the business, or where it has relevant impact from a point of view of sustainability

G4-6 Pages 7, 12

Ownership structure, legal form and company ownership

G4-7, G4-9 Page 7

Markets served G4-8 Pages 9, 12Employees by type of contract, genre, area, classification

G4-10 Pages 16-17

Relevant structural changes G4-13 Page 6List of endorsed principles and statements or other initiatives supported

G4-15 Page 10, Back cover

List of industry associations joined by the company

G4-16 Back cover

Definition of the Sustainability ReportMaterial aspects identified and report reach

G4-17/G4-23 Structure of the report and methodological note - Page 4

Involvement of stakeholders G4-24 Pages 4-5Report profile G4-28/G4-32 Structure of the report

and methodological note - Page 4

Governance G4-34 Page 7Ethics and integrity G4-56 Structure of the report

and methodological note - Page 4

Economic performanceDirect economic value created and distributed

G4-EC1 Pages 11-12

Development and impact of investments in infrastructure and services

G4-EC7 Pages 13-14

Environmental performanceEnergy consumptions G4-EN3 Page 13Reduction of energy consumptions G4-EN6 Pages 13-14Air emission G4-EN15, G4-EN21 Pages 14-15Waste G4-EN23, G4-EN25 Page 15Products and Services environmental impact mitigation

G4-EN27 Page 14

Solved complaints concerning environmental impact

G4-EN34 Pages 15-19

Social performanceBenefits for employees G4-LA2 Page 18Accidents G4-LA6 Page 18Training G4-LA9 Pages 16-18Involvement of local communities in development projects and programs

G4-SO1 Pages 18-19

GRI-G4 indicators correlation table

19


VALLE D’AOSTAALPIGASVia Clavalitè 5311100 AOSTA (AO) Tel.+39 0165/40677 - 0165/361955 Fax +39 0165/[email protected]

LOMBARDIAAUTOGAS NORD VENETO EMILIANAVia F. Borromeo 2620017 PANTANEDO DI RHO (MI)Tel. +39 02/93901146Fax +39 02/[email protected]

Via Tantole 36 - Fr. Canicossa46010 MARCARIA (MN)Tel. +39 0376/926170Fax +39 0376/926177 [email protected]

Via Nazionale 6323030 VILLA DI TIRANO (SO)Tel. +39 0342/795762 [email protected]

SINERGIGASStrada Mantovanella 1846047 MANTOVANELLADI PORTO MANTOVANO (MN)Tel. +39 0376/396733Fax +39 0376/[email protected]

TRENTINO ALTO ADIGE /SÜDTIROLTIROLGASVia Nazionale 70 / Nationalstraße 70 39040 ORA / AUER (BZ) Tel. +39 0471/050390 - 0471/974075Fax +39 0471/[email protected]

FRIULI VENEZIA GIULIACHIURLO GASVia Adriatica 20633030 BASALDELLADI CAMPOFORMIDO (UD)Tel. +39 0432/096140Fax +39 0432/[email protected]

PIEMONTEAUTOGAS NORD SPAVia Amalfi 6 10088 VOLPIANO (TO) Tel. +39 011/9884952 Fax +39 011/9881367 [email protected]

Via Murazzo 94 - Fr. San Biagio 12044 CENTALLO (CN) Tel. +39 0171/719573Fax +39 0171/719255 [email protected]

Corso Torino 41614100 ASTI (AT)Tel. +39 0141/210034Fax +39 0141/[email protected]

Via per Crevacuore 1513037 SERRAVALLE SESIA (VC)Tel. +39 0163/458976Fax +39 0163/[email protected]

VENETOAUTOGAS NORD VENETO EMILIANA Via Padana Inf Est 13437045 S. VITO di LEGNAGO (VR)Tel. +39 0442/640056Fax +39 0442/[email protected]

I.RO.P.Via Zuccherificio 62245031 ARQUÀ POLESINE (RO)Tel. +39 0425/91007Fax +39 0425/[email protected]

ECOCLIMAVia Canalette n.345012 Ariano Nel Polesine (RO)Tel. e Fax +39 0426/[email protected]

LIGURIAAUTOGAS NORD SPAVia D’ Annunzio 2 16121 GENOVA (GE) Tel. +39 010/545891 Fax +39 010/566071 [email protected]

Località Loaga, 1 16016 COGOLETO (GE)Tel. +39 010/9111312Fax +39 010/9132163 [email protected]

Via Vincenzo Fascie 21416039 SESTRI LEVANTE (GE)Tel. e Fax +39 0185/41575 [email protected]

AUTOGAS RIVIERA Regione Licheo 18018 TAGGIA (IM)Tel. +39 0184/476394Fax +39 0184/[email protected]

EMILIA ROMAGNAAUTOGAS NORD VENETO EMILIANALoc. Cozzo di Mezzo 171/a40036 RIOVEGGIO (BO)Tel. +39 051/6775352Fax +39 051/[email protected]

Via Pergola 548010 COTIGNOLA (RA)Tel. +39 0545/41568Fax +39 0545/42016 [email protected]

TOSCANA - UMBRIAAUTOGAS CENTROVia dei Bassi 20/2250013 S. DONNINO - CAMPI BISENZIO (FI)Tel. +39 055/8739441Fax +39 055/[email protected]

Strada della Maglianella 53042 CHIANCIANO TERME (SI)Tel. +39 0578/60484Fax +39 0578/[email protected]

Loc. Bodoglie - Fr. Pian di Porto 06059 TODI (PG)Tel. +39 075/8987126Fax +39 075/[email protected]

Loc. Ramacciaie di FiamengaVia Bevagna 62 - 06034 FOLIGNO (PG)Tel. +39 0742/22302Fax +39 0742/[email protected]

MARCHE - ABRUZZOMOLISE AUTOGAS CENTROVia A. Regolo - Loc. Cuccurano 61032 FANO (PU)Tel. +39 0721/850933Fax +39 0721/[email protected]

V.le Unità d’Italia 615 66013 CHIETI SCALO (CH)Tel. e Fax +39 0871/[email protected]

LAZIO - CAMPANIAAUTOGAS CENTROVia Roio snc - 04013 SERMONETA (LT)Tel. +39 0773/319853Fax +39 0773/319108 [email protected]

CALABRIAAUTOGAS JONICAVia Filippo Corridoni 188900 CROTONE (KR)Tel. +39 0962/930106 - 0962/930177Fax + 39 0962/[email protected]

Loc. Salinella 88815 MARINA DI STRONGOLI (KR)Tel. +39 0962/81450 - 0962/818165Fax +39 0962/[email protected]

Zona Industriale - Lotto 84 - Area ex SIR88040 LAMEZIA TERME (CZ)Tel. +39 0968/289233Fax +39 0968/[email protected]

BASILICATAAUTOGAS JONICAZona Industriale – C.da Cembrina snc85059 VIGGIANO (PZ)Tel. e Fax +39 0975/314157 [email protected]

PUGLIAAUTOGAS JONICAVia vecchia Trani, AC70033 CORATO (BA)Tel. +39 080/8721184Fax +39 080/3729801Numero Verde 800/[email protected]

SICILIAAUTOGAS JONICAZona Industriale - Blocco Torrazze95121 PIANO D'ARCI (CT)Tel. +39 095/291144Fax +39 095/[email protected]

Loc. Olivella Pistone sn90044 CARINI (PA)Tel. +39 091/8815627Fax +39 091/8662871 [email protected]

SARDEGNAAUTOGAS SARDAVia Parigi Zona Ind.le snc09170 ORISTANO (OR)Tel. +39 0783/357185Fax +39 0783/[email protected]

ALTRE ATTIVITÀENERGETICHEGTSVia D’ Annunzio 2/7516121 GENOVA (GE) Tel. +39 010/5955981 Fax +39 010/541734 [email protected]

Strada Povernei, nr. 15-17, etaj 5, sector 1010642 BUCURESTI, ROMANIATel. +40 21/2103170Fax +40 21/[email protected]

Diebeke 359500 GERAARDSBERGEN, BELGIUMTel. +32 [email protected]

VERDENERGIAVia D’ Annunzio 216121 GENOVA (GE) Tel. +39 010/545891 Fax +39 010/566071 [email protected]

Via Clavalitè 4911100 AOSTA (AO) Tel.+39 0165/40677 - 0165/361955 Fax +39 0165/[email protected]

G.E.I. GRUPPO ENERGIA ITALIAVia Amalfi 6 - 10088 VOLPIANO (TO) Tel. +39 011/9884175 Fax +39 011/9952681 [email protected]

GRUPPOAUTOGASNORD

www.autogasnord.it

Gruppo Autogas Nord participates and actively supports some organizations which share its same values and principles, in order to continuously improve performance related to safety, health and the environ-ment and development of the industry to which it belongs.

Gruppo Autogas Nord supports the ONLUS Il Porto dei piccoli

www.ilportodeipiccoli.org

OTHER ENERGYACTIVITIES