sw 2013 from mission to marketing
TRANSCRIPT
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PROMOTING YOUR CAUSE:
FROM MISSION TO MESSAGE
Do you want to know who you are? Dontask. Act! Action will delineate
and define you. --Thomas Jefferson
Southwestern National Service Training Conference
Denver, Colorado
Bob Shogren
Governors Commission on Service and Volunteerism
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PROMOTING YOUR CAUSE:
FROM MISSION TO MESSAGE
Southwest Cluster Conference
Denver, Colorado
Bob Shogren
Arizona Governors Commission on
Service and Volunteerism
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WELCOME AND
INTRODUCTIONS
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GOALS FOR TODAY Overview of the six practices of high impact nonprofits.
Participants will be provided with a copy of the new
facilitation guide, From Mission to Message (2012), andwill spend time becoming familiar with the curriculum and
format.
Participants will develop ideas and strategies to implement
with their own national service programs.
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FORCES FOR GOOD
http://forcesforgood.net/
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Myth #1: Perfect Management. Some of the organizations
studied were not exemplary models of generally accepted
management principles. Although adequate management isnecessary, it is not sufficient for creating significant social
impact.
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Myth #2: Brand-Name Awareness. A handful of groups
studied were household names, but a few hardly focus on
marketing at all. For some, traditional mass marketing is a
critical part of their impact strategy; for others, itsunimportant.
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Myth #3: A Breakthrough New Idea. Although some
groups come up with radical innovations, others take old
ideas and tweak them until they achieve success.
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Myth #4: Textbook Mission Statements. All of these
nonprofits look to compelling missions, visions, and sharedvalues. But only a few of these groups spend time fine-tuning
their mission statement on paper; most of them are too busy
living it.
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Myth #5: High Ratings on Conventional Metrics. When
looked at traditional measures of nonprofit efficiency, many
ofthese groups didnt score well, because they dont adhere
to misleading metrics such as overhead ratios.
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Myth #6: Large Budgets.We discovered that size doesnt
correlate with impact. Some of these nonprofits have made
a big impact with large budgets; others have achieved similar
impact with much smaller budgets.
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HIGH IMPACT NONPROFITS
The secret to their success lies in how high-impact nonprofits
mobilize every sector of society government, business,
nonprofits, and the public to be a force for good. In other
words, greatness has more to do with how nonprofits workoutsidethe boundaries of their organizations than with how
they manage their own internaloperations. The high-impact
nonprofits we studied are satisfied with building a good
enough organization and then focusing their energy
externally to catalyze large-scale change.
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HIGH IMPACT NON PROFITSTo paraphrase Archimedes, Give me a lever long enough
and I alone can move the world. These groups use the power
of leverage to create change. In physics, leverage is defined as
the mechanical advantage gained from using a lever. In
business, it means using a proportionately small initial
investment to gain a high return. The concept of leverage
captures exactly what high-impact nonprofits do. Like a man
lifting a boulder three times his weight with a lever and
fulcrum, these nonprofits are able to achieve greater socialchange than their mere size or structure would suggest.
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FORCES FOR GOOD
SIX PRACTICES OF HIGHLY
EFFECTIVE NONPROFITS
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FORCES FOR GOOD
SIX PRACTICES OF HIGHLY EFFECTIVE NONPROFITS
1. Serve and Advocate
2. Make Markets Work
3. Inspire Evangelists
4. Nurture Nonprofit Networks
5. Master the Art of Adaptation6. Share Leadership
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Six Practices of Highly Effective Nonprofits
1. Serve and Advocate
Large-scale social change cannot be
achieved through service delivery
alone.
Bridge the divide between service andadvocacy and become good at both.
Advocacy at the national level helps
with credibility and helps acquirefunding for expansion.
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a note of caution.
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Six Practices of Highly Effective Nonprofits
2. Make Markets Work
True altruism goes only so far.
The power of self-interest and the laws
of economics are far more appealing.
Influence companies to do good whileding well.
Influence business practices, build
corporate partnership and developother ventures to achieve social change
on a big scale.
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Six Practices of Highly Effective Nonprofits
3. Inspire Evangelists
Build a strong community of supporters who
help achieve the larger goal
Create emotional experiences that connect
supporters to mission and core values,
converting outsiders to evangelists
Nurture and sustain supporters
Not all have organizations that make
involving supporters easy, but most all findcreative ways to convert core supporters to
evangelists and to mobilize super
evangelists.
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Six Practices of Highly Effective Nonprofits
4. Nurture Nonprofit Networks:
Dont view other groups as competitors
for scarce resources. Help peers
succeed.
Build networks; devote remarkabletime and energy to advancing your field
Share the wealth, expertise, talent and
power with others it is in your bestself-interest to do so.
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Six Practices of Highly Effective Nonprofits
5. Master the Art of Adaptation
Adapt and modify tactics as need to
increase success
Respond to change with innovation
Listen, learn and modify approachbased on external cues.
Adaptability helps to sustain impact
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Six Practices of Highly Effective Nonprofits
6. Share Leadership
Distribute leadership within the
organization and throughout external
networks
Empower others to lead Cultivate a strong second-in-command
Build enduring executive teams with
long tenure Develop large and powerful boards
Bridge the divide between service and
advocacy and become good at both.
Advocac at the national level hel s
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Discussion
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Discussion
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Six Practices of Highly Effective Nonprofits
3. Inspire Evangelists
Build a strong community of supporters who
help achieve the larger goal
Create emotional experiences that connect
supporters to mission and core values,
converting outsiders to evangelists
Nurture and sustain supporters
Not all have organizations that make
involving supporters easy, but most all findcreative ways to convert core supporters to
evangelists and to mobilize super
evangelists.
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Six Practices of Highly Effective Nonprofits
1. Serve and Advocate
Large-scale social change cannot be
achieved through service delivery
alone.
Bridge the divide between service andadvocacy and become good at both.
Advocacy at the national level helps
with credibility and helps acquirefunding for expansion.
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THE VISIONThe intention of this
project is to provide a tool
for organizations to helpincrease outreach and
impact. This work is
dedicated to all of those
visionaries at all levels
and in all positions that
do so much for our
country, our states, our
communities, and our
citizens.
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Our real power as a people comes
through voluntary associations. Our
personal freedoms would be protected if
we could voluntarily resolve the
problems of society, rather than permit
the heavy hand of government to do it
for us. --Alexis de Tocqueville
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... it ought to be the happiness and glory of a
representative to live in the strictest union, the
closest correspondence, and the most
unreserved communication with his
constituents. Their wishes ought to have great
weight with him; their opinion, high respect;their business, unmerited attention. It is his
duty to sacrifice his repose, his pleasures, his
satisfactions, to theirs; and above all, ever,and in all cases, to prefer their interest to his
own
--Edmond Burke
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Promoting Your Cause Mission To Message
Workshops:
1. Introduction and Purpose
2. Ownership and Objectives
[PRESENTATION SCHEDULING]
3. Components of Successful Presentations4. Presentation Planning
5. Presentation Practice
[PRESENTATION TO LEADER]6. Reflecting and Evaluating
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Promoting Your Cause Mission To Message
Workshop 1: Introduction and Purpose1. Reflection on inspiration and voice
2. Practice highlighting platform skills
3. Begin crafting presentations by incorporatingsuccessful components into a prescribed
outline
4. Identify and share information about stories
and data to be integrated into presentations;5. Learn visualization technique to enhance
performance
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Promoting Your Cause Mission To Message
Workshop 2: Ownership and Objective1. Identify and select an important issue(s) as a
topic(s) for Presentations
2. Identify and select civic or community leaders tocontact
3. Develop a plan of action and timeline
4. Complete follow-up tasks
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Promoting Your Cause Mission To Message
Workshop 3: Successful Presentations1. Understand what makes a powerful or
compelling presentation - and why
2. Reflect on the qualities and skills ofsuccessful presenters
3. Follow-up tasks from Workshop 2 regarding
final decisions about presentation topics and
calendar/planning items4. Share knowledge about organization and/or
presentation topics
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Promoting Your Cause Mission To Message
Workshop 4: Presentation Planning1. Reflection on inspiration and voice
2. Practice highlighting platform skills
3. Begin crafting presentations by incorporatingsuccessful components into a prescribed
outline
4. Identify and share information about stories
and data to be integrated into presentations5. Learn visualization technique to enhance
performance
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Promoting Your Cause Mission To Message
Workshop 5: Presentation Practice1. Rehearsal role-plays of simulated
presentations (to community leaders)
focusing on delivery, style, presentationdynamics, performance with observation and
feedback (an integral part of small group
rehearsal process)
2. Primary follow-up task: Completing (site visit)presentations to selected community or civic
leadersprior to Workshop 6.
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Presentation toLeader
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Promoting Your Cause Mission To Message
Workshop 6: Reflecting and Evaluating1. Reflect upon, celebrate and report about
presentations
2. Develop a plan to continue to hone skills andconduct educational meetings with civic or
community leaders
3. Consider the need for, or appropriateness of
adjusting presentations to accommodatedifferent public speaking opportunities
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Discussion
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Conclusion