Switcher Service

Our journey together, starts here.

1stavenue Managing London™

It begins with a firm grasp of the task at hand and is followed by informed research and analysis to execute the best strategy and deliver the maximum yield with lasting value for our clients.

A perfect partnership

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Contents

Opening Remarks

1st avenue Managing London™

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London: A great place to invest if you have a solid real estate

agent on the ground looking after you and why of course, that

is a good thing.

Switching agent

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Let By or Let down by? We shake up the status quo: 7000 miles away in Asia isn’t helping matters if you’re having another bad day with your current letting agent. We help you protect your bottom line and provide a strategy for growth. Switch to us effortlessly and you can even call our Hong Kong office for convenience.

9 Taxation HMRC: Finance Director, Tanya Bonney provides a briefing on navigating around the UK tax system and avoiding the pitfalls.

Managing London Coverage: Canary Wharf, Docklands, the West End, City of

London, north, south and east London postcodes.

Discover who we are.

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Key Developments On plan or off plan: As long as your property is in London, it’s all good! We note some of the more sought after developments that our corporate tenants really love.

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With property market knowledge that is second to none, 1st avenue specialise in lettings and property management across London, we are noted for our 1st class service, rich in depth and delivering the highest levels of experience.

Firmly rooted in the London property market;

harnessing the highest levels of experience,

we will work with you to deliver your goals

and objectives.

Providing a consistent and cost effective

service, we bring comprehensive and

intelligent lettings advice to investors with

proven strategies to enhance property value

and underpin rent yields that help investors

achieve their financial objectives.

Many investors that switched are so

impressed they appointed us to manage their

investments elsewhere in the capital. This is

one reason why our client retention rate is so

high.

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Introduction What we do

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About Us

Success is a matter of mind set.

Granted we find it hard to accept limits; we always try and go one step further. Being second best has never been

good enough for us.

Hare at 1st avenue we are fully committed to fulfilling your expectations whilst delivering value for money at a

reasonable cost.

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Switching is easy

“It's important you feel confident in switching to us, which is why we've introduced the 1stavenueSwitcher pledge”

Our Switcher Pledge

Switch from your estate agent to 1st avenue and we'll do the hard work for you.

We'll do all we can to switch your account within 2 months

We'll go all out to match your current management fee

We'll waive or refund all commission fees until you’re in credit against your cancelation charges.

We'll do the hard work for you and our dedicated team will help you every step of the way.

The dedicated switching team will take the hassle out of moving estate agents

Our commitment

1. We'll start managing immediately on your behalf. When you switch to us

we will match your previous management charge and in some cases

beat it, up to a minimum of 12% + VAT and to help you settle in

(depending on circumstances, we will give you up to a further 2 months

management completely free of charge).

Contact (takes about 5 days)

2. We will contact you to advise that we have started the process of

transferring the property and management from your existing estate

agent to us.

Transfer (takes up to 60 days)

3. We will ask your old estate agent for a property maintenance list, EPC,

Gas Safety Certificate, Electrical Safety Certificate, Inventory, AST,

tenant details and a list of keys. You will be kept up to date with the

progress.

Confirm (takes about 2 days)

4. We will let you know that your switch has been completed once we

receive you personal property reference from HMRC.

And you are done.

5. *95% of switches through the account transfer team were completed within 60 days.

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Taxation & Liability 1st avenue advises all of our Landlords to apply for the Non Resident Landlords Scheme. The following information should act as a guide to help you make the decision as to whether you want to apply or not. It is important to note at the outset, that whether you apply for the scheme or not, you will be liable to pay tax at the current rate of 20% on your rental income. Acceptance into the scheme merely negates the need for this to be paid on a monthly basis (deducted by ourselves), before your rent is forwarded to you. All UK property owners are liable to complete an annual tax return, and it is your responsibility to ensure that this is submitted to HMRC within their guidelines. If you appoint a UK tax accountant then the NRL1 application form gives you the opportunity to name them as your primary contact. In this case they will send your tax return forms directly to them. It is however, still your legal responsibility for the returns to be submitted to HMRC. (n.b. It is not a requirement for you to appoint a UK accountant, just an option that is open to you). With approval – what does that mean for me? You do not have tax deducted on a monthly basis – this means that at the end of the financial year when you submit your tax returns you can take into account all allowable expenses. This would include wear and tear allowance and any maintenance/allowable costs that have not been processed through us. If you are eligible for a personal tax allowance this can also be taken into account.

Without approval - what does that mean for me?

1st avenue will legally be required to deduct 20% tax against your total rental income and pay this to HMRC on your behalf. The 20% tax will be noted on your statements, as will the tax that we are at liberty to refund against allowable expenses. This does however mean that any allowable expenses that are not paid through us, will not be accounted for - it will also not take into account any personal tax allowances that you may be eligible for (this is dependent upon your nationality) or any wear and tear allowance. Following the end of the tax year 1st avenue will issue you with a ‘tax deduction certificate’ NRL6 which you can use as part of your annual return, to show tax already paid via us. The cost of this is £100 plus value added tax at the prevailing rate. You can obtain detailed information on the scheme from the HMRC website (www.hmrc.gov.uk/nrl), You can talk to the HMRC team directly on: Tel: + (44) 151 472 6208 / 6209. If you do decide to apply for the scheme, you will need to complete the relevant application form. If you are switching to us, we will complete the necessary forms with you and help you through the process keeping stress to a minimum.

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Managing London™ Not just a service. It’s a belief, a belief that we can do better and better in the knowledge that we are making the difference.

+ Global Reach 1st avenue estate agents are a professional services company with offices in London and Hong Kong, collaborating with a network of partner agents across the Asia Pacific region extending our global reach.

Specialising in property real estate across London, we are renowned for our knowledge and 1st class service, rich in depth and delivering the highest levels of experience.

Our services extend to advising major developers, investors, client centred management companies and individual owners. 1st avenue has a centrally located office in London and one in the heart of the finance district on Hong Kong Island. We also partner with agents in Singapore, Kuala Lumper, and Shanghai.

+ Property Portfolio Management 1st avenue helps investors generate maximum returns on their assets through our property management service for landlords. Providing a consistent and cost effective service we can advise on

strategy to enhance property value, through to rent collection,

maintenance and legal compliance.

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Key Developments It doesn’t matter if you’ve completed on a purchase or it’s in the pipe line for two years from now, 1st avenue can manage it.

We listed some developments that our corporate tenants and relocation agents like. Don’t worry if you don’t spot your investment property on this page, there are far too many to note on one side of A4.

375 Kensington High Street Ability Place E14 Albany House WC1 Aqua Vista E3 Baltimore Wharf E14 Bermondsey Central SE1 Blackheath Quarter SE3 Bow Trinity E3 Canary Quarter E14 Caro Point SW1 Caspian Wharf E14 Chelsea Bridge Wharf SW8 Chelsea Creek SW6 Chelsea Reach SW6 City Peninsula SE10 City Quarter E1 Clapham One SW4 Creekside E14 C Quarter E14 Discovery Dock East E14 Discovery Dock West E14 Ebury Square SW1W Emerald Square SW15 Ecity EC2 E-Pad E14 Fitzrovia Apartments W1W Fulham Reach W6

Greenwich Wharf SE10 Grosvenor Waterside SW1W Goodmans Fields E1 GMV SE10 Indescon Court E14 Kew Bridge West TW8 Kidbrooke Village SE3 Lanham Square SW15 Lanterns Court E14 Leonard Street W2 Maple Quays SE16 Marconi House WC2 Marine Wharf SE16 Matchmakers Wharf E9 Merchant Square W2 Meridian South SE13 Millharbour E14 New Capital Quay SE10 New Festival Quarter E14 NEO Bankside SE1 O Central SE1 Old Biscuit Factory SE13 One SE8 One Tower Bridge SE1 Pan Peninsula E14 Port East Apartments E14

Royal Arsenal SE18 Saffron Square CR1 Seren Park SE10 Shoreditch One E2 Silkworks SE13 Silver Mill SE13 Space E1 Strata SE1 Streamlight E14 Stratford Halo E15 St. Andrews E3 Renaissance SE13 The Landmark E14 The Sanctuary W14 Waterside E1 Waterside Park E16 Wapping Lane E1W West One W1 Wood Wharf SE10 Woolwich Central SE18 Tribeca Square SE1 The Distillery SE8 The Heron EC2 The Triton Building Theatro SE8

Paul Endacott Company Director London office

(D) +44 (0)20 8293 8606

(M) +44 (0)7980 779 658

(F) +44 (0)20 8711 2206

1st avenue 128 Metcalfe Court West Parkside London SE10 0EL paul.endacott@1stavenue.co.uk Hong Kong office

(D) +852 2251 8735 Level 19, Two International Finance Centre 8 Finance Street Central Hong Kong, China nihao@1stavenue.co.uk hk@1stavenue.asia We are members of

ARLA NFOPP Property Ombudsman Lettings Property Ombudsman Sales TDS

1stavenue Managing London™