SY-780A - DRAFT

SY-400/AProduct Manual

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Manual dated 7/28/11 Catalog no. 650455 Part no. (SY-400A-222-03)

All rights reserved. Reproduction or use, without express permission of editorial or pictorial con-tent, in any manner is prohibited. No patent liability is assumed with respect to the use of theinformation contained herein. While every precaution has been taken in the preparation of thismanual, Synel Industries Ltd. assumes no responsibility for errors or omissions. Neither is anyliability assumed for damages resulting from the use of the information contained herein.DCM and SY are trademarks of Synel Industries Ltd. All trade names referenced herein are eithertrademarks or registered trademarks of their respective companies.

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Table of contents

Introduction........................................................................................................ 5Standard configurations ........................................................................................................ 6

Technical Specifications .................................................................................... 6Technical and interface specifications .................................................................................. 6

Options ............................................................................................................................. 7Physical characteristics ......................................................................................................... 7Power requirements .............................................................................................................. 7Complementary accessories .................................................................................................. 8Communication and configurations ...................................................................................... 8

Communication parameters .............................................................................................. 8Multiple terminal configuration ....................................................................................... 8Port to port configuration ................................................................................................. 8Network connections ........................................................................................................ 8

System Layout.................................................................................................... 9Back connector panel ............................................................................................................ 9Front side connector panel .................................................................................................... 9Left side connector panel ...................................................................................................... 9Internal components ............................................................................................................10

Battery back-up modules ................................................................................................10Memory .......................................................................................................................... 10RS-232/485 internal Card ...............................................................................................10

Unpacking......................................................................................................... 10Contents ..............................................................................................................................10

Installation........................................................................................................ 10Selecting the Terminal Location .........................................................................................11

Mounting the terminal on a wall .................................................................... 11Technician Mode (Setup) ................................................................................ 12Host Computer Interfacing............................................................................. 19

Communication cables characteristics ................................................................................ 20Connecting your PC to the SY-65 ......................................................................................20Connecting the SY-65 to 8 pin connection box ..................................................................22

If communication problems occur .................................................................................. 22Making a multi-drop connection .........................................................................................22

Cable from the SY-400/A to the host connection box ...................................................23Connecting the SY-400/A directly to the RS-232 port of your PC ....................................24Connecting SY-400/A to PRX-30 via connection box .......................................................25

Maintenance ..................................................................................................... 25Once a month ......................................................................................................................25Once every six months ........................................................................................................25Calibrating the Real Time Clock (RTC) .............................................................................26

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Reformatting the Memory ...................................................................................................26Crashing the memory .....................................................................................................26Formatting the memory if a crash occurs .......................................................................27

Connectors & Jumpers layout........................................................................ 28External Connectors ........................................................................................ 31Internal connectors .......................................................................................... 34

Communication card sockets ..............................................................................................34Net Card Sockets .................................................................................................................35Fingerprint ...........................................................................................................................35

Jumpers ............................................................................................................ 38

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1 - IntroductionThe SY-400/A Access controller is a part of Synel’s complete access control solution and can control of up to two doors, gates or other barriers. Two separate readers can be connected to SY-400/A. Each reader is used to open and record the activity of a different door, or both can be connected to different sides of the sam e door for independent control of entrances and exits. Various types of readers can be connected to the SY-400/A, according to the badges used. Further, an optional PRintX unit can be connected for biometric validation purposes. Separate sensors can be connected to verify passage and door closure, or to serve other purposes. SY-400/A is designed to be installed with connections coming in through a wall, keeping them secure and out of reach. The unit is equipped with a tamper switch to warn of attempts to vandalize or interfere with its operation. Alternate connections may be used for installations where there is no threat of unauthorized disconnection and free access to these connections is desired.SY-400/A is designed with particular emphasis on fast-connection to external devices, such as readers, I/O, communication. This mode of connection without product dis-assembly is provided for quick and simple maintenance purposes.

All programming and monitoring functions for SY-400/A are done via a PC using any one of Synel’s software solutions: Falcon, TimeLOG or Harmony.

Some of its most notable features include: • Reliability - local performance is supervised to protect against communication failure• Large storage capacity - 512 K bytes • Dynamic memory management - between transactions and permitted list

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1.1 Standard configurations

Control over two different entrances as portrayed below:

Control over two directions of a single door. This configuration requires the use of only one relay and one sensor.

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2 - Technical Specifications

2.1 Technical and interface specifications

• Two connectors to badge readers (such as PRX-20, PRX-25, PRX-30, PRX-60, PRX-90, PRX-MF, FPR-PRX, SY-10)

• Connector for PRintX• Connector for setup panel• 512K of protected RAM• Protected Real Time date/time clock• Backup battery for the memory and Real time clock• RS-232 and RS-485 communication• Two relays for bell, door, etc.• 1 Door monitoring sensor• Variable baud rate - 1200, 19200, 115000 bps• Supported transactions - up to 20,000 • Supported cards - up to 30,000 • Supported Door control sensor relays - normally closed or normally open • Identification variations: card, card & PIN, card & fingerprint

2.1.1 Options

• 14,400 bps internal modem• Ethernet 10/100 mHz• POE 802.3 af• Wireless Wi-Fi 802.11B

2.2 Physical characteristics

Dimensions:• Height - 11.0 cm• Width – 30.3cm.• Depth – 3.5 cm.

2.3 Power requirements

• Voltage: 115/230 VAC

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2.4 Complementary accessories

2.5 Communication and configurations

2.5.1 Communication parameters

Communication between the host and terminals is performed under an asynchronous mode. The baud rate is programmable, enabling rates from 1200 to 19200 bps.

2.5.2 Multiple terminal configuration

RS-485 communication enables connecting to up to 32 terminals via a single COM port and/or to extend the cabling distance to up to 1,000 meters (3,280 feet) using 9600 baud via an RS-485 multi-drop line. RS-485 communication uses two wires as opposed to RS-422 communication, which uses four wires.

2.5.3 Port to port configuration

A single SY-400/A terminal, equipped with RS-232 communications, can be connected directly to an asynchronous RS-232 port. If RS-232 communication is used, only one terminal can be connected to each COM port and cabling distances should not exceed 50 meters (160ft).

2.5.4 Network connections

The terminal can be connected to an Ethernet communications network. For this type of communication, an IP address is required for every SY-400/A terminal, making it possible to communicate with each terminal in TCP/IP protocol.

Product Description QuantityAlfa numeric Programming panel

For set-up only 1

PRintX Fingerprint reader 1PRX-20 Proximity reader 2PRX-25 Proximity reader 2PRX-30 Proximity reader 2PRX-3A Proximity reader 2SY-1 Magnetic reader 2SY-10/B Barcode reader,

connection up to 300m2

SY-10/M Magnetic reader, connection up to 300m

2

Reader unit Barcode 2Reader unit Magnetic 2

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3 - System LayoutThe SY-400/A series terminal is enclosed in a rugged tin casing and is secured to the wall using two screws. The diagrams below display the unit’s entries and connectors:

3.1 Back connector panel

• Power supply entry• Cable for programming panel

3.2 Front side connector panel

1. External Reader 12. External Reader 23. I2C – I/O Extension (supports up to 8 extensions)4. NET (Ethernet, Modem)5. Fingerprint6. Host – RS-232/RS-485

3.3 Left side connector panel

10 PIN terminal block for sensor/relay connector.

Relay/Sensor

Programming Panel SY715

Power entry

TCP/IPReader 1 Reader 2 PCFingerprint unitI2C

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3.4 Internal components

3.4.1 Battery back-up modules

The SY-400/A contains a battery backup, for the real time clock memory.The standard memory backup module is a lithium battery, which will keep the internal clock running and the memory intact, during a power failure.

Warning!There is a risk of explosion if the lithium battery is replaced by an incompatible battery. You must dispose of used batteries as per manufacturer’s instructions.

3.4.2 Memory

As a standard feature, the SY-400/A terminal contains a 512 Kbyte user memory, providing storage for data from more than 10,000 transactions. This number depends on the length of the programming tables contained in the memory, and the complexity of the data being collected.

3.4.3 RS-232/485 internal Card

This card provides for RS-232/485 serial interface.

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4 - UnpackingNote: Do not throw away the box or packing materials.Check the box and contents for signs of damage that may have occurred during shipment. After checking the box, carefully unpack and look for:

4.1 Contents

The SY-400/A package contains:

• A SY-400/A terminal• Short RS-232/485 communication cable (option)• TCP/IP communication cable (option)• Connecting/splitter box (included only when network communication is not available)• Communication cable either a short RS-232/485 or a short TCP/IP bridge cable• Power cable with plug according to country requirements• Two 3/16” screws, for terminal mounting• Manual (printed or CD)

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5 - Installation

5.1 Selecting the Terminal Location

When selecting an appropriate location for the SY-400/A unit you need to take the following considerations into account:• The terminal should be mounted where it will NOT be exposed to extreme heat or cold, water, steam,

violent vibrations, high electromagnetic radiation including high voltage power lines and electrical equipment which can damage it’s internal computer components.

• The terminal should be placed by an easily accessible power outlet. • Make sure that there is enough space around the terminal for the communication cabling.• Do not place the communication cable near a source of electromagnetic radiation or radio interference

such as power lines, large machinery, etc. • If the communication cable is to be wired through the wall, make sure that it is safe to drill a hole at the

desired location.

When using Wi-FIWhen selecting a place to install a terminal with wireless network communication you need to considerenvironmental factors that effect the connection. The optimal location is where:• The connection to the terminal is not blocked by walls or metal obstacles. This can be done by standing

at the location where the terminal is to be installed and viewing the area where the terminal is to have a connection with and make sure that it is clear.

• The antennas should are positioned so that they are parallel to one another. If there are obstacles between the terminals. the antennas should be positioned for the best clear connection between them. For example, at floor level below the obstacle or at ceiling level above the obstacle, especially with metal obstacles.

• Do not install the terminal in a location where people gather and linger since they, too, block the con-nection and also as to not expose them to radiation.

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6 - Mounting the terminal on a wallMake sure the unit is not plugged into a power source. If you have already connected your terminal to aPC, disconnect it. You can reconnect it after you have completed mounting the unit.Caution: The terminal contains computer components. It should not be mounted where it will be

exposed to extreme heat or cold, water, steam, violent vibrations, high electromagneticradiation including high voltage power lines and electrical equipment.

1. Remove the back mounting panel.2. Prepare the wall for mounting by placing the panel on the wall as a template and mark the place for

drilling the holes.

3. Drill holes using a 3/16“(14.7 mm.) drill bit.

Warning!Live wires in the vicinity may contain 115V or 220V. Make sure not to drill into any live

electric wires. Overlooking this warning may result in harmful contact with an electrical current.

4. Position the panel and screw panel to the wall.5. Wire all of the cables and plug in the electric socket. 6. Connect the communication cables to the terminal.7. Slide the terminal cover into place, and screw it closed.

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7 - Technician Mode (Setup)SY-400/A setup is performed using a programming display panel.1. Connect the programming panel 20 pin cable to the SY-400/A back panel.2. Depending on the programing panel you have, enter Technician Mode as follows:

• If the terminal is not programmed press the 0 key 6 times.• If the terminal is already programmed either press the line up/down keys 6 times simultaneously or

swipe an authorized badge.Use the Enter key to scroll between screens, and the line up/down keys to move between options within the selected screen. To return to the previous screen use the key. To exit technician mode double-click the Enter key. Technician mode enables setting up:• Real Time Clock (RTC) Calibration• Baud rate• Fingerprint unit Baud rate• Printer Baud rate• Station ID settings• Modem rings• Network connection Once the technician mode settings are entered into the system and the user exits the Technician menu, the settings are automatically saved to the terminals Flash memory. If a “Mem Crash” occurs, the terminal loads the parameters saved in the Flash memory. 3. Enter Technician Mode:

The display screen flashes for a five seconds interval and displays the version then flips to display the TECHNICIAN MODE and time and date alternately, (time&date are adjusted from the PC).

4. Enter SET mode:When you enter Technician mode you receive either an EXIT option or a SET. Select the SET option.

5. Adjust the RTC (N/Y):This adjustment option is for internal clock calibration purposes.

6. Set date and time:The date is in DD.MM.YYYY format

Caution:Setting date and time is enabled only when defining the system parameter in the SYncomm soft-

ware: Edit Program--> System--> Badge type choose S (System Administrator)!7. Adjust host baud rate:

Available baud rates: 9600, 19200, 38400, 57600, and 115200.8. Adjust fingerprint unit baud rate:

Available baud rates: 9600, 19200, 38400, 57600, and 115200.9. Adjust printer baud rate:

The available baud rates are: 9600, 19200, 38400, 57600, and 115200.10. Adjust station ID:

The Station (terminal) ID is the terminal’s address on a communication line. It enables multi-terminal communication. Any number from 0 to 31 may be used as the terminal ID. Again, scroll to the required Station ID number.

11. Adjust the amount of modem rings:Choose either the number of rings or N for no rings.

C

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Modem

12. Network connection:Programming the network connection requires addressing several sub-topics. The main screen enables three modes: N for no connection, A (10Base), B (10/100Base) or F (10/100Base) for answering when the terminal has been addressed.

Network Connection B or F = 10/100Base card:

Polling Y/NFor polling the user will be asked to choose between Y and N. Then, the terminal will send datato the server as per the Polling sec. definition.Polling SecDetermines the frequency of data transmission to the SY-Server software. If your terminals arenot in online (query) mode, define the polling time as approximately 10-20 sec. Otherwise,raise polling time to avoid network collisions. Use the numeric keys to define your requiredpolling time.MAC SEND (Y/N)If you want to confirm sending your terminal’s network MAC address to the host. Then afterexiting technician mode the terminal will send the host a “Hardware configuration network”message informing it of its MAC address, IP etc.My MAC AddressDisplays your MAC address on your terminal’s prompt. here your terminal’s MAC address willbe displayed.My IP AddressPress line up/down to view the TCP/IP address of the terminal. Use the numeric keys to enterthe IP Address.

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Gateway AddressPress line up/down and key-in the required gateway address.Remote AddressPress line up/down to view the TCP/IP address of the personal computer on which the SY-Server runs. Use the numeric keys.Subnet MaskThe subnet mask is the network address plus the bits reserved for identifying the subnetwork.Use the numeric keys to determine the terminal’s subnet mask affiliation within your local net.My PortTCP/IP enables connecting multiple applications via the same address. The port numberselected here is the application identification number used by the computer when communicat-ing with the terminal. Synel applications use the default port number = 3734 (a designatedSynel port). However, you may change this according to your specific needs.Host PortSynel applications use the default port number=3734. However, you may change this accordingto your specific needs. Use the numeric keys to change the port number.Disconct SecDisconnect seconds defines the number of waiting seconds before reverting to offline mode.Click 03 to enable a fast disconnection.DHCP (Y/N)To automatically assign a dynamic IP address to your terminal choose Y.Note: If no IP address was filled-in under My IP Address, then you must use DHCP, thereforethe only option available will be Y!

Network connection E = WI - FI card:

In the terminal HEX alphabetic values are entered using the F keys. In the following table, characters which have alphabetic values are listed with the F keys that are used to enter them in the terminal.

Char HEX Char HEX Char HEX Char HEX Char HEX Char HEX

0 30 @ 40 P 50 ` 60 p 70! 21 1 31 A 41 Q 51 a 61 q 71“ 22 2 32 B 42 R 52 b 62 r 72# 23 3 33 C 43 S 53 c 63 s 73$ 24 4 34 D 44 T 54 d 64 t 74% 25 5 35 E 45 U 55 e 65 u 75& 26 6 36 F 46 V 56 f 66 v 76‘ 27 7 37 G 47 W 57 g 67 w 77

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Set: MAC Send (Y/N)Confirms sending the terminal network MAC address to the host. After exiting technician modethe terminal sends the host a “Hardware configuration network” message informing it of itsMAC address, IP etc.My IP AddressPress line up/down to view the TCP/IP address of the terminal. Use the numeric keys to enterthe IP Address.Gateway AddressPress line up/down and key-in the required gateway address.Remote AddressPress line up/down to view the TCP/IP address of the personal computer on which the SY-Server runs. Use the numeric keys.Subnet MaskThe subnet mask is the network address plus the bits reserved for identifying the subnetwork.Use the numeric keys to determine the terminal’s subnet mask affiliation within your local net.My PortTCP/IP enables connecting multiple applications via the same address. The port numberselected here is the application identification number used by the computer when communicat-ing with the terminal. Synel applications use the default port number = 3734 (a designatedSynel port). However, you may change this according to your specific needs.Host PortSynel applications use the default port number=3734. However, you may change this accordingto your specific needs. Use the numeric keys to change the port number.Disconct SecDisconnect seconds defines the number of waiting seconds before reverting to offline mode.Click 03 to enable a fast disconnection.DHCP (Y/N)To automatically assign a dynamic IP address to your terminal choose Y.Note: If no IP address is defined under My IP Address, you must use DHCP.SSID (Service Set Identifier)Entered in HEX form. The sequence of characters identifying the wireless local area network,allowing the stations to connect to a specific network when multiple independent networksoperate in the same physical area.

( 28 8 38 H 48 X 58 h 68 x 78) 29 9 39 I 49 Y 59 i 69 y 79* 2 F1 : 3 F1 J 4 F1 Z 5 F1 j 6 F1 z 7 F1+ 2 F2 ; 3 F2 K 4 F2 [ 5 F2 k 6 F2 { 7 F2, 2 F3 < 3 F3 L 4 F3 \ 5 F3 l 6 F3 | 7 F3- 2 F4 = 3 F4 M 4 F4 ] 5 F4 m 6 F4 } 7 F4. 2 F5 > 3 F5 N 4 F5 ^ 5 F5 n 6 F5 ~ 7 F5/ 2 F6 ? 3 F6 O 4 F6 _ 5 F6 o 6 F6 7 F6

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Authentication methodSpecifies the method of authentication. Set by drilling down and selecting the parameters:

Open (Entered in HEX form.)OpenWEP - Enter 4 keys

WEP Key Number - Specify the number of the key in the sequence of 4 keys.WEP Key - Enter the key.Wi Fi WEP - choose:

None64 bit128 bit

Shared Key Set by drilling down and selecting the parameters.Entered in HEX form.

OpenWEP Key Number - Specify the number of the key in the sequence of 4 keys.WEP Key - Enter the key.Wi Fi WEP - choose:

None64 bit128 bit

WEP - Enter 4 keysWEP Key Number - Specify the number of the key in the sequence of 4 keys.WEP Key - Enter the key.Wi Fi WEP - choose:

None64 bit128 bit

WEP (802.1x authorization)Set by drilling down and selecting the parameters.Entered in HEX form.

WEPUser NameUser Password

WPA PSK Set by drilling down and selecting the parameters.Entered in HEX form.

WEPWEP PSK Password - enter password

TKIPWEP PSK Password - enter password

CCMPWEP PSK Password - enter password

WPA (802.1x authorization)Set by drilling down and selecting the parameters.Entered in HEX form.

WEP

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User NameUser Password

TKIPUser NameUser Password

CCMPUser NameUser Password

LEAP (Cisco LEAP)Set by drilling down and selecting the parameters. Entered in HEX form.

WEPUser NameUser Password

ResetPassword - Used to change the password.

Password - Enter the current password. The default password is 0.Change Password - Enter the new password

Reset - Returns settings to the factory default.

Resetting the Wi-Fi cardTo restart the card:

1.Press and hold the reset button.2.Disconnect the power source.3.Reconnect the power source.4.Press the reset button for 20 seconds.

This restart process may need to be repeated more than once.When the card restarts it returns to the manufacturers default.13. User Field - specify 4 digits which characterize the terminal. This data can also be sent to the

terminal via a system table. This value is sent to the host when the Status command is used.14. FPU - Setting the fingerprint unit mode - Select the FPU Type of V- verify, I - identify U-universal

S- FPU-S for version 35xx. Specify the number of fingerprint templates.

15. Terminal mode - Specify whether the terminal works in master or slave mode.16. Global threshold - Specify the global threshold level as '0' -Very Low, '1' - Low, '2' - Medium,

'3' - High, '4' - Very High.17. Enrollment mode - Set the enroll mode as follows:

0 – One Time - supported by all units1 – Two Times FPU-S units onlyA – Two Templates FPU-S units only

Where:One time – Enrolls a scanned fingerprint to a fingerprint template.Two times – Scans the fingerprint twice. The two images are compared to each otherand verified. If the fingerprint images do not match the user is rejected. If they match

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the better quality fingerprint is enrolled in the template. Two templates – Scans the user finger twice and saves the each fingerprint scan as atemplate. The user has two templates stored. Then, each time the user is verified, themodule can decide whether to replace the existing template with a new one. Thisupdate reflects the dynamic changes in the skin of the user's finger.

18. Exiting Technician mode - After setting the previous parameters you get the following options:Save Param - Saves your specified setting.Exit - Exits Technician mode.Set parameters - Returns to the beginning of the Technician mode parameters enabling you to change or reset parameters.

19. Additional parameters - Displays additional parameters according to the parameters selected before, such as Network parameters if TCP or UDP, or Network mode of Server or Client.

The following can be set for under Additional parameters for Network parameter B:Network Protocol - set either TCP or UDPNetwork Mode - set Client

On exiting Technician mode, all of the settings are saved into the terminals Flash protected memory. In case of memory crash the terminal reloads the settings from the flash memory (does not revert to the factory default), which enables quick communication after formatting the memory.

One time Two times Two templatesScan 1 2 2Save template 1 1 2Modification - - +

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8 - Working with Two FPU-S UnitsRequirements• SY-400 firmware version 8.21F2 or later• Two PRintX or FPR PRX units

FPU Reader SetupStep 1. Connect FPU reader to DB9 connector to a serial COM port of the computer.Step 2. Run UnifingeruUI application for fingerprint configuration (UniFingerUI_V4.4.exe compatible

with Windows XP, 7, Server 2003, 2008).Step 3. Click the Search button for automatic COM port identification.

Step 4. For FPU number 1 - set Module ID to “1” and Baudrate to 57600.Step 5. Disconnect Reader 1 DB9 connector from COM port of the PC serial connector.Step 6. Repeat for FPU number 2, but this time set Module ID to “2”.Step 7. Connect two FP units as per instructions in the PRintX, FRP-PRX user guides.SY-400 Hardware SetupIn SY-400 technician mode set ports to:• Port 1 to FPU unit, Baud rate 57600.• Port 2 to FPU unit, Baud rate 57600.

Falcon SetupMake sure Phantom path in Setup | General parameters | Files and Directories | Phantom path to points to Phantom.NET (default location is C:\Falcon\Phantom.NET).

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SY-400 Terminal SetupIn Setup | Terminal List | SY-400 Terminal Setup | FPU mark the checkboxes as per screenshot below.

SY-400 Reader Setup

1. Two PRint-X Units in Auto-Identification:For reader 1:- Reader type is Fingerprint Auto-Identification1 10 digit.For reader 2:- Reader type is Fingerprint Auto-Identification1 10 digit.

2. Two Proximity\Magnetic Readers & Two Print-X Reader Units in Auto-Identification:For reader 1:- Reader type selected as per actual reader used, usually PRX-30 or SY-10 MAG2 card only.- Mark the Enable fingerprint auto-identification checkbox.For reader 2:- Reader type selected as per actual reader used, usually PRX-30 or SY-10 MAG2 card only.- Mark the Enable fingerprint auto-identification checkbox.

3. Two Proximity\Magnetic Readers & Two Print-X Reader Units in Verify Mode:For reader 1:- Reader type selected as per actual reader used, usually PRX-30 or SY-10 MAG2 card only.- In the Verification section mark the Fingerprint checkbox.- In Verify with FP Unit fill-in 1.For reader 2:- Reader type selected as per actual reader used, usually PRX-30 or SY-10 MAG2 card only.- In the Verification section mark the Fingerprint checkbox.- In Verify with FP Unit fill-in 2.

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Finalizing FP Units Setup- As routinely done after terminal definitions are changed in Falcon, configuration should be sent to the terminal (Programming will fail if FP units are not physically connected to terminal).- When requesting status from terminal each FP unit will have a designated line. If there is only one FP unit status line, physical connections and FPU reader configuration and SY-400 hardware configuration should be reviewed and corrected.Troubleshooting• Check that Phantom path was changed to Phantom.NET directory.• Check terminal settings configuration.• Check communication line (Wires, Hubs).• Check terminal technician settings (ID, IP and so on - same settings as in program).• Check communication box.• Check terminal firmware version is compatible for communication type (contact Synel technical

support for firmware information).

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9 - Host Computer InterfacingThere are a number of different communication standards through, which communication takes place, each with its own characteristics.The SY-400/A data collection terminal can be connected to the host computer using an RS-232 or an RS-485 connection with an asynchronous serial port.The drawing below illustrates direct (RS-232) connection on the left and multi-drop (RS-485) connection on the right. RS-232 is used for single device, point to point connection, for distances up to 50 meters (160 ft).RS-232 is the communication standard used by nearly all PCs and modems. It enables point to point connection of terminals. Cabling distance is limited to 50 meters (160 ft). Only one terminal can be connected to a COM port.The RS-485 standard extends the potential cabling distance to 1,000 meters (3,280 feet) using 9600 baud and enables more than one device to be connected to the same COM port. It uses only two communication wires. The SY-65 communication adapter converts RS-232 to RS-485.

Caution:Most computers use DTE type connectors on their RS-232 ports. The SY-400/A is equipped with an RJ45 (telephone jack) connector. Therefore, you will need a RJ-45 to D-Type adaptor between the terminal and

the host.

9.1 Communication cables characteristics

These guidelines should followed when installing the communications cables.1. The cable should not be installed near EMI sources, such as:

- Motors, generators, alternators, and transformers- Air conditioners, elevators- Radio/television transmitters, signal generators and internal communication networks

2. Cables should not be within 30 cm. (1 foot) of power lines < 5 KVA.

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3. Cables should not be within 60 cm. (2 feet) of power lines in the 5-10 KVA range.4. Cables should not be within 1.5 meters (5 feet) of power lines of more than 10 KVA.5. The cables should not run parallel to power lines for more than 15 meters (49 feet).6. It is best to use a single continuous cable for the communication line. If this is not possible, the cable

should have only one connection, indoors, in one of these ways:a Using two connectors with appropriate shielding and cover.b. Using a connection box.

3. For aerial installation, use N.Y.Y. shielded cables.

9.2 Connecting your PC to the SY-65

The SY-65 must be set to one of the RS-485 modes, i.e. 4, 5, 6 and 7. For more information, refer to the manual for the SY-65 communication adapter. The diagrams below describe the pin outs for the cable used to connect your PC to the SY-65 communication adapter. If your PC contains a 9-pin connector refer to the first diagram, if it contains a 25-pin connector, refer to the second diagram.

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Caution:RTS can not be used with SYNMAN communication software.

9.3 Connecting the SY-65 to 8 pin connection box

A 24 gauge, shielded two wire twisted pair cable should be used to connect the SY-65 to a connection box.

Step 1. Open the connection box.Step 2. Connect the -TRX wire to the connection marked OR.Step 3. Connect the +TRX wire to the connection marked BK.Step 4. Connect the shield wire to the connection marked RD. Step 5. Close the connection box.

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9.3.1 If communication problems occur

1. Check if RTS Cable is disconnected.2. Lower the baud rate, in both sides (SY-400/A & Communication software).3. Use cables with a heavier gauge conducting wire.4. Connect 100 ohm resistors between the MRxD and PRxD, and also between MTxD and PTxD that

are at the ends of the wire on the last terminal of the multi-drop line.5. EMI protection is integrated into the terminal, but it is best to use an external protector for lightning

problems.

9.4 Making a multi-drop connection

Caution:Terminal IDs are set at the terminal using the control badge. There is no procedure for hardwiring the ter-

minal ID as in the SY-1XX and SY-4XX terminals.All terminals and their connection boxes are connected in exactly the same way, regardless of their terminal IDs. The multi-drop line may be created in one of two ways: creating a chain of connection boxes, using a junction box.

Method 1The SY-65 is connected to a connection box, which in turn connects to another connection box, thereby forming a chain as

Method 2The SY-65 is connected to a junction box. A separate cable is connected from each connection box to the junction box as illustrated below.

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9.4.1 Cable from the SY-400/A to the host connection box

This is a standard 8 wire telephone cable with RJ45 connectors cable and is supplied with the SY-400/A terminal. The pin outs are illustrated below to allow you to prepare such a cable. The length of the cable should not exceed 30 meters (98 feet).

The RJ45 connector must be a short (12.35mm) RJ45 connector in order to enable the SY-400/A connector case that hides the connectors to close.

9.5 Connecting the SY-400/A directly to the RS-232 port of your PC

The following table describes RJ-45 wire connection with DB-9 and DB-25 connectors:Connectors SY-400/A SY-400/A SY-400/A

DB-9 DB-25 RJ45Pin no. Pin no. Pin no. Signal2 3 5 TxD3 2 6 RxD5 7 4 GND

2

1

6

5

3

4

(-Tx, Rx)

(RxD

(+Tx, Rx)

(Gnd)

(TxD)

MaleRJ45

2

1

6

5

3

4

(-Tx, Rx)

(RxD

(+Tx, Rx)

(Gnd)

(TxD)

MaleRJ45

8

7

8

7

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9.6 Connecting SY-400/A to PRX-30 via connection box

The following diagram illustrates connection between the terminal and PRX-30 using a connection box:

RJ45Orange 08

07

06

05

Gray

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10 - Maintenance

10.1 Once a month

Clean the badge reader:1. For magnetic badge readers use a special cleaning badge made of plastic with a polishing paper

(made of Al2O3, with a grain size of approximately 16 microns) attached to the part of the badge where it contacts the magnetic head. Swipe the badge once or twice. Excessive polishing will result in wearing out of the magnetic reader head.

2. For barcode badge readers use an air gun to remove dirt/dust/a special optical cleaner (e.i.: used for eye glasses to wipe dirt and dust off).

Caution: Alcohol based cleaning solutions must never be used to clean bar code readers.

10.2 Once every six months

1. Check the voltage of the UPS battery. If it is less than 7 volts, change them. Also make a visual check for leakage.

2. Clean all electrical contacts inside the terminal with a contact cleaner.3. If a magnetic badge reader is used, clean it with a cleaning solution (such as pure alcohol).4. Remove the JP7 jumper (1).5. Check the voltage of the memory back-up battery and make sure that it is between 2.8V and 3.1V.6. Replace the JP14 jumper (1).7. Tighten the screws holding the power cable to the CPU card.Verify that the components which have been assembled in the sockets are well adjusted.

10.3 Calibrating the Real Time Clock (RTC)

Warning!This operation must be performed by qualified and authorized personnel only! This operation

requires that you work with an open unit. Make sure to unplug the unit wherever the instructions call for it. Take extreme care during the stages where the terminal is plugged into a power source. Fail-

ure to heed this warning may result in harmful contact with electrical current.

If your terminal gains or loses time, you will need to calibrate it using a Time Counter unit, which has at least 5 places to the right of the decimal point (100,000ths of a millisecond).Refer to Jumper drawing (detailed)1. Connect the programming panel.2. Make sure that it is off and unplug it.3. Unscrew and remove the front panel.4. Remove the JP12 jumper. This disables the Watchdog utility.5. Plug the terminal into a power source and enter the technician mode. Refer to Technician Mode

(Setup).6. Make sure that the Time Counter is unplugged.7. Connect the ground of the Time Counter unit to the ground pin at TP2 of the terminal’s CPU board.8. Reposition JP13 to 2-3 (calibration).9. Connect the input of the Time Counter unit to the pin marked in JP13 jumper 2.10. Plug the Time Counter unit a power source.11. Set the Time Counter unit to test the period.

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12. Press once on "in"; the message "adjust RTC yes/no" appears.13. Press once on "out" for yes, ("in" for no).14. Calibrate the RTC of the terminal to 3.90625 milliseconds + 0.00003 by turning the screw on the

variable capacitor at C18.15. Disconnect Jumper 2 pin at JP13.16. Replace the JP13 jumper to 1-2 position.17. Disconnect the connector from TP2 of the terminal’s CPU board.18. Return the JP12 jumper to re-enable the Watchdog utility.19. Unplug the terminal.20. Replace the front panel.21. Unplug the Time Counter.

10.4 Reformatting the Memory

10.4.1 Crashing the memory

Warning!Must be performed by qualified and authorized personnel only! It requires working with

an open unit. Make sure to unplug the unit wherever the instructions call for it. Take extreme care during the stages where the terminal is plugged into a power source. Failure to heed this warning may result in harmful contact with electrical current.

Location of jumpers1. Unplug the terminal and make sure that it is off.The back-up battery automatically supplies power for approx. 15 seconds.2. Unscrew and remove the front panel.3. Remove the JP4 jumper from the 1-2 position to 2-3 position.4. Reposition JP4 to (1-2).5. Plug the terminal back into a power source and make sure that MEM CRASH reappears in the terminal

display.

10.4.2 Formatting the memory if a crash occurs

If the memory crashes a CRASH message will appear. You will need to clear the terminal’s memory andreturn the terminal to the NO PROGRAMMING state according to the procedure below.1. Press 6 times on the 0 key. An asterisk appears for each time that this key is pressed.2. Press on the Enter key once.3. Press 3 times on the line up key.4. Press twice on the line down key.5. Press 3 times on the line up key.The message CLEAR MEMORY? will appear on the display.6. Press once on the line down key.7. The message MEMORY CLEARED will appear on the display.8. You receive a NO PROG display.The terminal then will be in the Technician mode. The message on the display will alternate between TECH-NICIAN MODE and the date and time in the following format: DD/DW hh:mm:ss where DW represents theday of the week.If you make an error during steps 3 through 6, the terminal will revert to the state just prior to step 3. If you

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are unable to complete this operation, exit the technician mode by pressing twice the Enter key. Thenbegin again.

On exiting Technician mode, all of the settings are saved into the terminals Flash protected memory. In case of memory crash the terminal reloads the settings from the flash memory (does not revert to the factory default), which enables quick communication after formatting the memory.

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11 - Connectors & Jumpers layout

Component side (PCB no. 770888-01-D)

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Printed side (PCB no. 770888-01-D)

Relay & Sensors connection schematicMaximum voltage contacts: 40V

Maximum current: 1ATypical electronic lock connection.(Normally open – COMMON and N.O)

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Typical magnetic lock connection

(Normally closed – COMMON and N.C)The 1N 4007 diode’s role is to reverse a sharp energy emission from the door lock coil, this is to prevent a damage to the terminal relay card. For DC lock only: The diode will enable current flow from the positive node to the negative node of the power supply. The diode’s presence does not effect door lock’s regular operation.

Caution:Diode D1 should be assembled on solenoid surface K1.Diode D2 should be assembled on solenoid surface K2.

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Appendix A - External Connectors

HOST RJ-45 (8 pin)Communication with Host computer

Ser I - RJ- 11 (6 Pin)Secondary serial channel for printer, scales or external PRintX

Warning!When connecting an external PRintX there avoid connecting an internal PRintX!

NET RJ-45 (Ethernet/Modem)Ethernet(Set JP1, JP2 and JP3 for Ethernet)

Pin Signal Value Remarks1 NC2 RS-485 (-TRX) 0-5 Volt3 RS-485 (+TRX) 0-5 Volt4 GND5 RS – 232 (TXD) -12:+12Vdc6 RS – 232 (RXD) -12:+12Vdc7 NC8 NC

Pin Signal Value Remarks1 RS-232 TxD Transmit

dataTX Finger print

2 GND 0 3 RS-232 RxDReceive data RX Fingerprint/Printer

busy4 RS - 232 TXD Printer5 RS – 232 RXD Printer6 VCC 5Volt

Pin Signal Value Remarks1 Transmit data TX +2 Transmit data TX-3 Receive data RX + 4 NC/Vin/Shield 10Base-T/Power over LAN/100Base-

T5 NC/Vin/Shield6 Receive data RX - 7 NC/GND/Shield 10Base-T/Power over LAN/100Base-

T8 NC/GND/Shield 10Base-T/Power over LAN/100Base-

T

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Modem(Set JP2 and JP3)

I2C Bus – RJ 11 (6 Pin)

P10 - External Reader 1(Magnetic /Bar code) RJ-45 (10 pin)(Optional)P11 - External Reader 2(Magnetic /Bar code) RJ-45 (10 pin)Magnetic reader

Bar code reader

Pin Signal Value Remarks1 NC2 NC3 NC4 Ring OP -5 TIP OP +6 NC7 NC8 NC

Pin Signal Value Remarks1 Serial Clock SCL2 NC3 NC4 INT I2C Interrupt input5 GND6 Serial data SDA

Pin Signal Value Remarks1 Data - For RS-422 signal only2 Led 13 Led 24 VCC5 GND6 Led 37 Clock Clock +, For RS-4228 DATA Data +, For RS-4229 VS 9v10 Clock - For RS-422 signal only

Pin Signal Value Remarks1 Data(-) For RS-4222 Led 13 Led 24 VCC

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Wiegand

Caution:Change JP18/19 accordingly.

5 GND6 Led 378 DATA Data +, For RS – 4229 VS 9v10

Pin Signal Value Remarks1 Data (6) - For RS-4222 Led 13 Led 24 VCC5 GND6 Led 37 DATA1 Clock+, for RS-4228 DATA0 + DATA+, for RS-4229 VS 9v10 Data (-) Data (-) for RS-422

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Appendix B - Internal connectors

Relays + sensors

0.1 Communication card sockets

Socket P14

PIN number Signal DescriptionTB1-1 Sensor 1 InputTB1-2 GNDTB2-1 Sensor 2 InputTB2-2 GNDTB3-1 Relay 1 Normally closedTB3-2 Relay 1 CommonTB3-3 Relay 1 Normally openTB4-1 Relay 2 Normally closedTB4-2 Relay 2 CommonTB4-3 Relay 2 Normally open

PIN number Signal DescriptionP14-1 VCCP14-2 Busy Printer busy RS-232P14-3 Host-TX TTLP14-4 RX2 TTLP14-5 DIR COM’ direction (TTL)P14-6 RX1 TTLP14-7 NCP14-8 GND

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Socket - P15

0.2 Net Card Sockets

Socket P3

Socket P2

0.3 Fingerprint

Connector P12 (Power)

Connector P13

PIN number Signal DescriptionP15-1 NCP15-2 -TRX1 RS-485P15-3 +TRX1 RS-485P15-4 RXD1 RS-232P15-5 TXD1 RS-232P15-6 PR-Busy TTL

PIN number Signal DescriptionP3-1 VCCP3-2 GNDP3-3 RX3 TTLP3-4 Host-Tx TTLP3-5 Dir Com direction (TTL)

PIN number Signal DescriptionP2-1 TX+P2-2 TX-P2-3 TU+/RX+/OP-P2-4 RU+/RX-/OP+/Power over

LAN/ShieldP2-5 RU-/Power over LAN/ShieldP2-6 TU-

PIN number Signal DescriptionP12-1 VCCP12-2 GND

PIN number Signal DescriptionP13-1 T1 Out RS-232P13-2 GNDP13-3 R1 Input RS-232

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Connector P20

Connector P4

Connector PL1

Connector P6 (LCD)

Connector P9 (PSD - JTAG PORT)

PIN number Signal DescriptionP20-1 ctsb Clear To Send (TTL) for ISO-

ModemP20-2 NC

PIN number Signal DescriptionP4-1 BAT+ Rechargeable BAT (+)P4-2 BAT- Rechargeable BAT (-)

PIN number Signal DescriptionPL1-1 9v Power supplyPL1-3 GND

PIN number Signal DescriptionP6-1 VCCP6-2 GNDP6-3: P6-10 KD0-KD7 Databus for LCD + keyboard matrixP6-11 R/W LCD read/writeP6-12 RSD LCD register selectP6-13 E Enable/Disable LCDP6-14 ledsP6-15 LIGHT Back light enableP6-16 #RES RESETP6-17/18 CL0/RD0 for reader (0)P6-19 ON ON-SWITCHP6-20 Vs 9v

PIN number Signal DescriptionP9-1 JENP9-2 TRSTP9-3 GNDP9-4 CNTLP9-5 TDIP9-6 TSTATP9-7 VCCP9-8 RSTP9-9 TMS

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Connector P16 (CPLD JTAG PORT)

P9-10 GNDP9-11 TCKP9-12 GNDP9-13 TDOP9-14 TERR

PIN number Signal DescriptionP16-1 VCCP16-2 X-TDIP16-3 X-TMSP16-4 X-TDOP16-5 X-TCKP16-6 GND

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Appendix C - Jumpers

Ethernet - Modem

PSD Programming

Miscellaneous

No. Jumper Description Value Default/Note1 JP1 TU 2-3 Ethernet 2-3 Ethernet2 JP2 RU Open Ethernet Open - Ethernet3 JP3 RU Open Ethernet Open - Ethernet4 JP22/

23/32 (1)NC/NC/NC--> modem/Ethernet 10Base-T

default (1)Modem & Ethernet connected via JP1/

(2)[(1-2),(2-3)]/[(1-2),(2-3)]/[(1-2)] Ethernet 10Base-T with Power over (3)[(1-2),(2-3)]/[(1-2),(2-3)]/[(1-3)]

No. Jumper Description Value Default/Note5 JP6 Jtag Open - Normal work Open

No. Jumper Description Value Default/Note6 JP12 Watch Dog in Open WDI DisableClosed - Normal

Closed

7 JP13 RTC 1-2 Normal work Normal work8 JP7 Battery Open Battery OFF Closed9 JP18 Reader 1 type Wiegand - closed

Other readers - OpenJP30 must be in (1-2) & JP31 must be

10 JP19 Reader 2 type Wiegand - closedOther readers - Open

JP30 must be in (1-2) & JP31 must be

11 JP30/JP31

Select DALLAS reader to

JP30 [2-3]JP31 [OPEN]

Other readers cannot be used.

12 JP5 Tamper switch [1-2] - Enabled13 JP21 Connect (R2

Input) to the printer busy or to the external

[1-2] - External FPU[2-3] - Printer busy

14 JP11 VCC Closed - VCC ON15 JP10 Testing current Closed - Normal work16 JP14/

15/16/17

VART selection

(1) (1-2)/(1-2)/(2-3)/(2-3) u.CPU--> Host u.URT --> Printer(2) (2-3)/(2-3)/(1-2)/(1-2) u.CPU--> Printer

Default = value 1

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Synel Industries Ltd.2 Hamada St. POB 142, Yokneam Industrial Park, Israel, 20692Tel: +972-4-959 6777Fax: +972-4-959 0729 Site: www.synel.comTel-Aviv BranchTel: +972 9 775 0400UK BranchTel: +44-181-900 9991NA BranchTel: +1-905-678 2605

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