sydney identity summit: case study: tomtom
TRANSCRIPT
Introduc%on
2
OliverLee– [email protected]– SoAwareProductManagerIden%tyandAccessManagementTomTomInterna%onalBV
9August,2016
WhoisTomTom?
4
• Globalleaderinnaviga%onandmappingproductsandservicessince1996
• Welaunchedourfirstconnectedproductsin2008bundledwithLIVEServiceswhichofferedHDTraffic,localsearchandweatherinforma%on.
• Over77milliondevices• Navigablemapsin126countries• Naviga%onsoAware• Real%meandhistoricalTraffic• Loca%onbasedservices• Watches&ac%oncamera
Sports
Naviga-on
9August,2016
ATypicalTomTomCustomerJourney
7
DAM
Services
Services
Services
SSO-SLO
e-commerce
selfservice
MyDriveNavCloud UserStore
MyDriveConnect
IAM
ServiceProvisioning
9August,2016
ATypicalTomTomCustomerJourney
8
UserProvisioning
OpenIDM centralUserrepository usersynchronisa%on
OpenDJ UserCreden%als
Iden%tyandAccessManagement–End-UserIden%%es
SSO-SLO
e-commerc
e
selfservice
MyDriveNavCloud UserStore
IAM
SSO/SLOOpenAM webSingleSignOn/
SingleLogout UserAuthen%ca%on usingSAML
NavCloud
OpenAM SessionManagement usingOAuth2
On-goingprogramtoreplacethelegacyproprietaryplacormwith• offtheshelfcomponent• industrystandardprotocols
9August,2016
ATypicalTomTomCustomerJourney
9
DevicesareAuthen%cated&AuthorisedtoaccessTomTom’sLiveservices
OpenAM Authen%ca%onandAuthorisa%onProtocol SAMLOpenDJ En%tlementStoreOpenAM ManagethesessionsOpenIG gatewaybetweenOpenAMandthe
backendservices
DeviceAccessManagement–deviceistheiden%ty
DAM
services
services
services
9August,2016
LessonsLearnt
• Pickpartnerswithknowledgeofbusiness,architectureandtechnology
• Openstandardsandofftheshelfcomponents
• Configura%onandtes%ngratherthandevelopment
• FromtheIAMjourney,SSO/SLOshouldhavebeenthelastpiecetobedelivered,notthefirst
• FromworkingwithAutomo%veOEMs,theindustryisJuststar%ngtocometogripswiththirdpartyServices– Createsopera%onalchallenges– Maturitylevelsalsovarygreatly:havetobeflexiblewithyoursolu%onand
tes%ng
109August,2016