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Symbio Innovation Day Thursday, January 24th 2019 Roadmap

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Symbio Innovation Day

Thursday, January 24th 2019

Roadmap

1.00 - 1.05 Welcome

1.05 - 1.30 Highlights Symbio Features 1808/1810/1812

Mikail Özkaya

1.30 – 2.00 "DevOps at Santam - How can Symbio support teams"

Etienne Venter, Santam Insurance

2.00 – 2.15 Break

2.15 – 2.35 Roadmap 2019

Oliver Zeller

Agenda - Welcome

01 Symbio Features

02 "DevOps at Santam - How can Symbio support teams"

03 Roadmap 2019

Agenda

Symbio Features

01

1808

▪ Extended permission concept

The permission is extending the flexibility and

further options for tailoring large databases

specifically to user groups.

▪ Language-dependent content

In the case of multilingual data maintenance,

Symbio now ensures that non-translated

content adopts the name from maintained

languages

Symbio Highlights

1810 1812

▪ Template-based digital documents

Creating standardized web-documents for all

process- and object types (e.g. subprocesses,

documents, roles, systems, ...) or redesign existing

documents and policies as a web document.

▪ Controlling validity of processes and

objects

By setting the validity with start and end date the

user can determine which content is displayed to

the viewer at the specified time.

▪ Instant printing

Each user can print the displayed graphic

immediately.

▪ Personalized view

Based on preferred roles, all user can see the relevant

information about the selected roles such as processes,

tasks, inputs/outputs, documents, risks and KPIs.

▪ Object-lists shown in pages

Lists in Symbio are shown in clickable pages. All user can

decide, how many objects a single page should show.

▪ Grouping in detail content and detailed

view

For a larger number of connected objects, the graphic

gathers them to one and shows, how many objects there

are. Also the objects in detail content are shown in their

relevant stereotypes

DevOps at Santam –

How can Symbio support teams

02

Thank you very much Etienne!

Greetings to Cape Town

Roadmap

03

Roadmap Innovation Day and Events

03 - 1

Symbio 1904Symbio 1812

▪ New Release

▪ Topics

- Permissions

- Document Digitization

- Reporting

- Valid from

- …

▪ DevOps @ SANTAM

▪ Strategy/Roadmap 2019

January 24th

3 1

Roadmap Innovation Days - 2019

Symbio 1908 Symbio 1911

Symbio 1910

32

Symbio 1906Symbio 1902Symbio 1810

May 16th September 13th

▪ New Release

▪ Topics

- Role view, Global Filtering

- Enhance Interfaces (SAP/Jira)

- Reporting PowerBI

- New Method (i. e. Archimate)

- Digital IMS capabilities

▪ Customer session

▪ Digital ALM1) & IMS2)/QM

March 14th

+

on-siteOnline

▪ New Release

▪ Topics

- Graphical comparison

- Process cost analysis

- Process mining

- Symbio analytics

- Standard Dashboards

▪ Customer session

▪ Analytics & Optimization

June 27th

+

October 22th

▪ New Release

▪ Topics

- Taskboard/Taskmanagment

- Enhance IMS workflows

- Enhance Cloud Services

- Service Collaboration

- Integrated Learning Mgmt.

▪ Customer session

▪ SaaS & Task Management

on-site

1) ALM = Application Lifecycle Management

2) IMS = Integrated Management System

Symbio 1911Symbio 1904 Symbio 1908Symbio 1812

January 24th

3 1

On-site events - 2019

Symbio 1910

32

Symbio 1906Symbio 1902Symbio 1810

May 16th September 13thMarch 14th

+

Innovation Day

Munich + Online

Online

June 27th

+October 22th

BPM Future Day

Munich + Online

CPOs@BPMOCologne,

March 7th – 8th

Process

Solution DayLangen,

May 23th – 24th

International

trade fair

for quality

assuranceStuttgart,

May 7th – 10th

DSAG

Congress Leipzig,

September 17th – 19th

BPM Club

Planned Location: Munich, Stuttgart/Frankfurt & Berlin

We are looking for Partner together with the BPM Club

Roadmap Release Plan 2019

Version Start Dev. Release

(1. Sprint)

Release Candidate

(4. Sprint)

Standard

Release

Innovation Day

(Customer Event)

Release

Wochen

Symbio 1812 29. Okt. 2018 21. Dez. 2018 4. Jan. 19 24. Jan. 19 8

Symbio 1902 31. Dez. 2018 22. Feb. 2019 8. Mrz. 19 14. Mrz. 19 8

Symbio 1904 25. Feb. 2019 19. Apr. 2019 3. Mai. 19 16. Mai. 19 8

Symbio 1906 22. Apr. 2019 14. Jun. 2019 28. Jun. 19 27. Jun. 19 8

Symbio 1908 17. Jun. 2019 9. Aug. 2019 23. Aug. 19 12. Sep. 19 8

Symbio 1910 12. Aug. 2019 4. Okt. 2019 18. Okt. 19 22. Okt. 19 8

Symbio 1911 7. Okt. 2019 29. Nov. 2019 13. Dez. 19 8

Symbio 2001 2. Dez. 2019 31. Jan. 2020 14. Feb. 20 9

Urlaub 23. Dez. 2018 27. Dez. 2018 1

Symbio 2003 3. Feb. 2020 27. Mrz. 2020 10. Apr. 20 8

Symbio Roadmap

03 - 2

Symbio 1805Symbio 1801

January 25th

1 2

Roadmap 2018 (the features are not prioritized!)

Symbio 1808 Symbio 1902

Symbio 1810

13

Symbio 1807Symbio 1803Symbio 1801

May 17th September 13th January 24th

Filtering Enhance search and filtering Task board generator (process instance)

Admin method & workflow configuration Semantic document digitization Deeper integration Process Mining

Optimize existing feature Standard Rest API Enhance automatic generated views

Holistic meta model Enhance reporting & ad-hoc reporting Integration 3rd party microservices

i.e. Customer Journey, Strategy, Project Graphical process content comparison Continuous platform optimization

Enhance QM and IMS features Enhance editor capabilities Symbio APP

Main goals 2019-2020

- Reporting/Dashboards

- Cost analysis

- Maturity models

- Process mining

- Automated views

- External search integration

(i. e. Elastic search)

- Analytics within PowerBI

- Enhance global IMS functions

- Employee workflows

- Integration Learning Management

Systems

- Task board and task collaboration

- Run Ops-Projects in Symbio

- Support daily IMS Business

Standard

Business Intelligence

Digital

IMS / QMS

- SAP SolMan Interface Next

- JIRA integration

- Azure DevOps integration

- Digital agile specification

- Process Test integration

- New SAP Enable Now Interface

- Process Mining/ERP- Reporting

- Holistic method (i. e. Archimate)

Digital

Application Lifecycle

- Connect Cloud Hubs (IoT Hub,

Event Grid, etc.)

- Office 365 Services

- Analytics and Reporting

- Cognitive Services

- Cosmos database

- Integrate new innovative APPs

and Services

Enhance (SaaS)

Connected Services

Roadmap 2019 (the features are not prioritized!)

Enhance search and filtering Reactivate Process Cost Analysis Task Management (Taskboard)

Enhance Method (i. e. Archimate, Skills) Interaction with Process Mining embedded Employee IMS-Workflow

Integrated Elastic Search Establish Symbio business hub (all interfaces) QMS and LMS Integration (digital IMS)

Graphical process content comparison Symbio new UI (App) Digitize Application Lifecycle Management

Digital Document Next Permission and Variant Management Next Integration JIRA and Azure DevOps

Enhance Cloud with PowerBI embedded Enhance Standard Dashboards/Reports Integration Office 365 Services (Teams)

Flexible PowerBI reporting (Symbio visual) Extend cloud capabilities/services Enhance digitization ALM workflows

Symbio 1904Symbio 18123 1

Symbio 1908 Symbio 191132

Symbio 1906Symbio 1902Symbio 1810 Symbio 1910

January 24th May 16th September 13th

ALM and IMS goals

03 - 3

▪ Fast Business Design

▪ Requirements

▪ User Stories

▪ Transfer to DEV.

▪ Adapt Best Practice

▪ Scope, Goals

▪ Process portfolio

▪ Process journeys

Integrated method and tool approach

SAP Application Lifecycle (DevOps)

▪ Process Trainings (eLearning)

▪ Policies, Guidelines & Standards

▪ Enterprise Architecture

Customer benefit operation

▪ Professional project documentation

▪ Holistic integrated management system

▪ Modern process analytics capabilities

▪ Connect the digital project method to the 365 workplace

Customer benefit project

▪ Integrated SaaS tool chain

▪ Best practice content to speed up

▪ Accelerate projects and collaboration

▪ Further use of the project results in operation

▪ Best Practice Content

▪ Standard project method

▪ Integrate tool chain

▪ Process lifecycle

▪ Process Requirement manuals

▪ Build and test (Azure DevOps)

▪ Process Analytics, Process Mining

▪ KPI measures

▪ Dashboard

▪ Data Analytics▪ Implement

▪ EPICs, Features & PBIs

1

2

3

4

Tools

5

6

7

▪ Enhance process portal to QMS

▪ Enhance intranet and collaboration suite

▪ Global and local BPM System

▪ Deploy defined workflows

8

9▪ Change Requests

▪ Continuous Improvement

10▪ New project

▪ New Innovation

Interface to SAP

Solution Manager

Process portfolio based on

the Model Company

Symbio eLearning

Symbio

SAP Solution

ManagerSymbio eLearning (SAP Enable Now)

▪ Fast Business Design

▪ Requirements

▪ User Stories

▪ Transfer to DEV.

▪ Adapt Best Practice

▪ Scope, Goals

▪ Process portfolio

▪ Process journeys

Integrated method and tool approach

MS Application Lifecycle (DevOps)

▪ Process Trainings (eLearning)

▪ Policies, Guidelines & Standards

▪ Enterprise Architecture

xReach Collaboration

Process portfolio based on

the xReach Best Practice

Symbio Process Mining

Customer benefit operation

▪ Professional project documentation

▪ Holistic integrated management system

▪ Modern process analytics capabilities

▪ Connect the digital project method to the 365 workplace

Customer benefit project

▪ Integrated SaaS tool chain

▪ Best practice content to speed up

▪ Accelerate projects and collaboration

▪ Further use of the project results in operation

▪ Best Practice Content

▪ Standard project method

▪ Integrate tool chain

▪ Process lifecycle

▪ Process Requirement manuals

▪ Build and test (Azure DevOps)

Symbio

xReach.intranet &

xReach.collaboration

▪ Process Analytics, Process Mining

▪ KPI measures

▪ Dashboard

▪ Data Analytics▪ Implement

▪ EPICs, Features & PBIs

1

2

3

4

Tools

5

6

7

▪ Enhance process portal to QMS

▪ Enhance intranet and collaboration suite

▪ Global and local BPM System

▪ Deploy defined workflows

8

9▪ Change Requests

▪ Continuous Improvement

10▪ New project

▪ New Innovations

Azure DevOps

We digitize the management system and robotize continuous improvement.

Integrated Management System (IMS)

One

▪ Holistic business model

▪ One worldwide IMS platform (permissions)

▪ Semi-automated data maintenance

▪ Integrated IMS-Workflows

▪ Digital web templates for policies

▪ Clear responsibilities

Self driving

Integrated Management System

IMS

Symbio

▪ Robots to digitize policies/documents

▪ Mining data and process (actual analysis)

▪ Enhance workflow (i. e. Training and confirmation workflow)

▪ Collaborate with external system (Microsoft 365, QMS

systems, Scrum and Task boards)

▪ Compare data (data and cost analysis)

Symbio

▪ Global personal, audit and risk management task

board (generated via process & journey content)

▪ Team task board collaboration

▪ Robots to avoid Information contradictions

▪ Robots to maintain data

▪ Automatic comparison of actual and target data

(KPIs and PPIs) with first task generation

▪ Collaboration with additional IMS-Tools (like SAP QM)

▪ Integrated ISO standards

QM

Ext. Sys

Symbio

▪ Enhance Artificial Intelligence (AI) for

▪ continuous improvement

▪ data analysis to avoid contradictions

▪ Knowledge logistic

▪ To improve decisions

▪ Automated data maintenance with import from

external system

▪ Establish the personal assistant in collaboration

with the IMS portal

Stakeholder Engagement

03 - 4

Stakeholder perspective− Stakeholder can change priorities with an investment on the features/EPICs

− All customers benefit from the investments of other customers - the market develops the product

− Selected knowledge carriers of the stakeholders can accompany the complete process

− Stakeholder contact persons should then support the entire process!

Important!

The stakeholder investment for standard Symbio feature is only to prioritize features. The development is done for the

Symbio community – not for the individual customer. The sovereignty of the implementation and release lies with P+Z.

P+Z perspective− Only standard products and standard functionalities have a chance to survive and develop further

− Manage expectations with individual stakeholders (product investors) early in the process

− Faster changes/new features -> from “Product Releases” to “Feature Releases” in the future

− Responsibility towards all Symbio customer

More transparency and cooperation/integration

Stakeholder Engagement

Supports

End to end stakeholder engagement.

Innovation

Portal

▪ Requirements

▪ Ideas

▪ Integration

Developement

Operation

Azure DevOps

Feature process “Releases“

Learning

collaboration

Stakeholder

Customer invest/

Strategic/Roadmap

E2E P+Z Team

Stakeholder(Max. 2 people)

End-to-End Process

Feature

Refinement

Dev.

Refinement

Development(Collaboration)

Review Test(Early Beta

Symbio Cloud)

Release

▪ Expectations are balanced

▪ Stakeholders decide with us on the way

▪ More collaboration – Stakeholder support

Online

Documentation

New Standard

Product / Feature