SYNERGY HOSPITALITY SOFTWARE

Front Office Management

Food & Beverage Management

Stores & Control Management

Financial Management

Membership Management

Banqueting &Event Management

Human Resources Management

CONTENTS

1. Front office Module

1.1Reservation………………………….……………………………..…………………..4

1.2 Reception desk …………………………………………………………………….5

1.3 Check in…………………………………………………………………..…………..5

1.4 Billing……………………………………………………………………………………5

1.5 Night audit……………………………………………………………..……….……5

1. 6 Guest history………………………………………………………..……………..5

1. 7 Reports…………………………………………………………………..………….5

1. 8 Housekeeping……………………………………………………………….……5

1.9 Laundry…………………………………………………………………………………5

Sample catalog…………………………………………………………………………..5

2. Financial Management Module

2.1Daily Revenue Report…………………………………………………………..7

2.2General Ledger……………………………………………………………………..7

2.3Account Receivables…………………………………………………………….7

2.4Account Payable…………………………………………………………………..7

3. Inventory Management Module

3.1Purchasing………………….........................................................7

3.2Stores management……………………………………………………………..7

3.4Food and Beverage Cost Control……………………………………………7

4. Food and Beverage Module

4.1Recipe Costing, Sizing and Write-up…………………………………….9

4.2Menu Sales Analysis……………………………………………………………9

4.3Requisition and Transfer Tracking……………………………………….9

4.4Multi-Profit Center Tracking………………………………………………..9

4.5Historical Reporting and Data Archive…………………………………9

4.6Liquor Tracking……………………………………………………………………9

4.7Intuitive and Easy-To-Use……………………………………………………9

4. 8Powerful Management Functionality…………………………………9

4. 9Synergy POS Hotel Integration…………………………………………..9

5. Membership Management Module

5.1Member accounting/management……………………………………...11

5.2Web Portal for Members……………………………………………………..11

5.3Food and Beverage……………………………………………………………...11

5.4Synergy Point of Sale {POS}………………………………………………...11

5. 5Banqueting and events……………………………………………………….11

5. 6Accommodation………………………………………………………………….11

5.7Intelligent Statistical Reporting……………………………………………11

6. Human Resources Management

6.1Personnel Management ……………………………………………………..12

6.2Payroll Accounting……………………………………………………..……….12

6.3Attendance Recording……………………………………………….………..12

7. Banqueting and Events management Module

7.1Event Planning…………………………………………………………………..12

7.2Event Registration……………………………………………………….…….12

Front office management modules

The Front Office provides crucial functionality that

allows a hotel to manage reservations, housekeeping

assignments, front desk operations, night audits,

cashier operations and much more. Guest charges

from the POS, Spa/gym/Sauna, Event Management

and Call Billing systems are posted online to the

guest folios, allowing front office staff to view the

most current guest balances.

.

Reservation

Reservation Module simplifies tasks of making a

reservation by providing areal-time online

information on room availability. The system is a

flexible central reservation system that can be

configured to suit any hotel size or reservation office

environment. The system shares common rate and

package handling so all rates can be built once with

finite rate details. Each guest can be assigned

multiple folios, which can in turn be user- defined to

contain specific charges from their room, telephone,

and other outlets.

Hotel status can be viewed from main screen with

easy Check in Check Out; Group management

operations; Walk-in reservations; Show room

availability at a glance to prevent double booking;

Register repeat guests by quickly retrieving

demographics, billing information, preferences, and

visit history; Manage reservations with arrival,

deposit, departure and room reports and much

more.

Reception desk

Reception Desk provides for a quick check-in for

individuals as well as groups. Integration with

Reservation, Sales and Marketing and Guest History

makes for accuracy and efficiency. Upon check-in,

receptionist can open multiple folios and set credit

limits; Check-ins can be made from Reservations

using Guest History as well as walk-in; Guest related

services such as issue of Safe deposit box, late check

out requests, Wake up calls and Guest messages are

handled

Check in

This feature offers an easy to use interface for guest

check in, enter guest information and allocate them

into the room. You can also change/exchange

rooms; view complete information of the guest i.e.

departure date, payments with their balances and

much more.

Billing

Cashiering module provides a comprehensive range

of functions to handle Posting of Checks and Room

Charges, Advances, Receipts, Refunds, Discounts,

etc. All transactions are properly audit-trailed;

Ability to register non-room guests; Ability to open

additional folios as required; Ability to transfer

charges from one folio to another etc

Night audit

Night Audit module allows the Night Auditor to

check all revenues and collection postings to ensure

accuracy and completeness of transactions. A user-

definable audit cut-off procedure allows all

operations of the hotel to continue without break

even when the audit and day close procedures are

going on. Auditor can make all postings that can be

made by the cashier; Integrates with Daily Revenue

reporting module to report revenue and collection

reports

Guest history

Guest Information module maintains a complete

history of guests in terms of their demographic and

visit details. It also allows history management by

way of merging, deleting or editing history.

Reports

This module should give a detailed idea of what is

happening in different areas within the hotel, i.e.

Daily Collection, Revenue and Rooming List Reports;

Daily Guest Balance Report; Daily Guest Arrival List;

Guest Folio and Receipts Hotel Statistics Report;

Night Audit Reports; Monthly Sales Report; Monthly

Other Charges Report; Monthly Statistics Report;

House Keeping Reports; Guest Stay Summary;

Monthly Travel Agent Commission Report; Password

protected reports; Invoice and receipt printing.

Synergy comes with inbuilt report writer and allows

for third party report writers integration.

Housekeeping

House Keeping department allows you to manage

your house keeping duties and specify whether or

not check in should be allowed this helps in

safeguarding against accidentally checking a guest

into a dirty room. This module also gives important

information like “Dirty, Out of order, Blocked room

for repair etc.” Such information not only increases

your front office efficiency but also increases your

customer’s satisfaction level. You can define house

keeping schedule for a day and assign rooms to

house keeping maids.

Laundry

This module helps to a streamline your laundry

department and tightly controls processing of your

guest’s laundry and hotel laundry. At any given

point in time, you can clearly know, how many

articles are supplied to laundry department, in what

form, how many are further sent out and how many

are delivered, you can also get reports as well as

post guest laundry charges to guest folio.

Financial Management Module

The Financial module is the backbone of Synergy

Hospitality where financial data from related

modules are transmitted seamlessly and

automatically into the respective accounts of the

General Ledger. It generates multiple user defined

reports other than the standard profit and loss,

balance sheet and budgets. The Financial module

automates internal accounting process and serves as

an auditing tool with storing of data from the Front

Office and Food and Beverage modules. The

Financial module computes transaction data and

prepares reports and journals, providing the finance

department with an efficient tool to manage profit

and loss, balance sheet and budgets.

Daily Revenue Report

This feature helps to account for Daily Revenue and

Collections; Print in a form of a report, with

comparisons with Budget, Month-to-date figures

and statistics; Automatic transfer of Revenue and

Collection data to GL based on used defined criteria

and much more.

General Ledger

General Ledger module is based on double entry

book keeping principles of accounting; Maintains

five basic day books: Bank, Cash, Sales, Purchase and

General Journal; Facilities for user-defined multiple

cash and bank accounts; Bank reconciliation and

much more.

Account Receivables

AR Module picks up data from basic books of

accounts; Allocate invoice-wise receipts at the time

of receiving or do it subsequently; Partial Payment,

Collection forecasting; Reminder letters etc.

Account Payable

AP Module picks up data from basic books of

accounts; Partial Payment, Check Writing, Bank

Reconciliation; Allocate bill-wise payments at the

time of making payment or do it subsequently.

Inventory Management Module

Synergy Inventory module records the details about

product, supplier, outlet, and customers thus

generating relevant Purchase Orders, Goods Receipt

Notice and much more wherever required. It also

reports stock transactions, stock movement,

transaction consolidation, section-wise stock, bin

card maintenance, so much more. Inventory module

is connected to other related modules e.g. Synergy

POS and recipe and menu modules which completes

the Food and Beverage management picture.

Purchasing

Purchasing module provides for raising Purchase

Requests, regular reorder lists or market lists.

Market List purchases are dealt with by maintaining

Rate Contracts. Other purchases go through the

process of generating invitations to quote, analysis

of the offers and preparation of purchase orders.

Stores management

Inventory Management supports Receiving against

Purchase Orders. Issues are made against

requisitions. Supplier billing information is passed on

to Purchase daybook. Automatic reorder lists are

prepared for regular items falling below reorder

levels. Analysis reports are available on purchase

frequency, pricing trends, consumption history etc.

Food and Beverage Cost Control

Compute food and beverage use and percentage

costs; arrange work lists in any order for counting

stock on hand, stock received; compare actual use to

ideal use and rank highest over- and under-used

items; Integration between Menu Engineering, POS

and Inventory; Recipe Costing, Sizing and Write-up;

Reports on Consumption & Variation

Purchase Request

Quotation

Market List

Rate Contract

Purchase Order

Stores and Control

Batch Authorization

Account Payables Control Ledger

Food and Beverage Module

Whether you run a bar, restaurant, night club,

bakery, commercial cooking, school, hospital,

nursing home or catering outlet, Synergy Food and

beverage offers you the chance to control your

business easily and efficiently. Synergy Food and

Beverage service is ideal for single or multi-site

operator. Synergy Food and Beverage is a

comprehensive module for:

Recipe Costing, Sizing and Write-up

Generates an accurate and up-to-date cost for

individual dishes and complete menus; automatically

recalculates the cost of all recipes when an

ingredient price changes; generates a stores

requisition list detailing both the ingredients and

quantities needed to produce a specific number of

portions of any menu.

Menu Sales Analysis

Menu sales, profit, cost history reporting for any

length of time; Report menu-item popularity, sales

and profit contributions and list by rank or

department; Log sales data in the same order as

printed by registers or add an optional direct POS-

link.

Requisition and Transfer Tracking

Allows multi-center operations with central

storerooms that need separate expense tracking;

Create requisitions, respond with transfer lists,

report summary and details and keep transfer

histories; Consolidate lists and POs for central

ordering.

Multi-Profit Center Tracking

Use the program in any number of your restaurants;

Keep unlimited related or unrelated operations;

Switch instantly between companies; Data-copying

for like-items in different locations.

Historical Reporting and Data Archive

Keep all data- purchases, usage, sales, etc., for all

time; Report any time span- any day to any day;

Compare any two time periods and check for trends;

Use historical data to forecast usage and sales; Track

sales, usage, and cost trends; Extract and export

data to standard ASCII files e.g. excel.

Liquor Tracking

Count full bottles and weights of partials; Track dead

bottles; Special key ratios: “vodka as % of sales”, etc.

Intuitive and Easy-To-Use

Synergy point of sale {POS} comes with both

standard mouse/keyboard driven and intuitive touch

screen which put the user in control, making

operating and customizing the system a breeze:

allowing you to decrease training time and increase

employee productivity. With Synergy POS, it’s easier

than ever to enter orders, manage guest bills, run

promotions and process payments. Whether you are

printing individual, combined or split bills, modifying

orders or transferring tables.

Powerful Management Functionality

Synergy POS comprehensive reporting package

allows you to keep track of all real-time sales results

and a host of other information. With the extensive

front-of-house reporting features like real-time sales

statitistics, product mix reports, per

employee/waiter/cashier sales reports.

Streamlined Order Processing

With Synergy POS, communication flows smoothly

and seamlessly from your waiting staff to the kitchen

staff. Captain orders, Voids, order changes and new

items can now be handled effortlessly through the

Synergy POS system, eliminating unnecessary delays

in serving customers, unnecessary trips to and from

the kitchen. And with Synergy menu item availability

feature.

Synergy POS Hotel Integration

For hotel operators an interface is available for

posting a restaurant/bar charge to the guest bill and

revenue totals to the hotel departments.

Membership Management Module

If the many aspects of running a membership

operation need to be integrated, Synergy

Membership System is the solution for you. Synergy

membership system represents the next generation

of membership management software. It fully

integrates every aspect of a club/facility/property,

from member accounts and food and beverage

management to meeting room scheduling. The

result: speedy, efficient and member-oriented

management.

Member accounting/management

Fully integrated member billing. This module deals

with all aspects of member billing, automated email

statements and batch payments. The system comes

integrated with Synergy Financials Module.

Web Portal for Members

With Synergy Web Member, your members can view

the most recent as well as past statements, using a

secure communications pronto. Members can also

book for facilities/events/meals from the comfort of

their homes on a 24/7 basis.

Food and Beverage

System seamlessly integrates with the Synergy Food

and Beverage module which come with (POS,

Restaurant orders, kitchen monitor, recipe,

inventory) allowing multiple payments including

posting bills on a membership account.

Synergy Point of Sale {POS}

Available in the system to allow for sundry and

services sales integration with the Synergy Food and

Beverage System

Banqueting and events

For clubs with a significant events business, a

powerful banquet and events module is available.

This module manages meeting room availability.

Accommodation

Many clubs offer accommodation, so the "best of

breed" hotel management module is available.

Synergy Reservations module which deals with all

aspects of rooms management, front desk

operation, housekeeping, member reservations and

creates function sheets and Contracts, dealing with

all aspects of event management.

Intelligent Statistical Reporting

System comes with not only a customizable report

write but also over 20 pro-configured reports

including members list, member payments

summary, and member expiry. This reporting system

will become one of the most important tools that

you have to help you make key business decisions.

Banqueting and Events management

Module

Manage the booking and reservation of banquets in

your property with well designed module and

detailed reporting to support it, track audio-visual

and other equipment needs, coordinate the

provision of services from the food and beverage

department, and simplify the process of billing

clients for services provided

Event Planning

Create multiple events, stages, create and assign

tasks, track task status

Event Registration

Event registration(attendant profile, badges, meal

vouchers, certificates), Event Accommodation

Management, Attendants Itenary

Management(Tours and Travel), Event

Payments(Receivables, Payable’s), Event

Sponsorship Management e.g. grand’s, Exhibitors

Management, Event Suppliers Mgt, Event Budgeting,

Events Document manager(document submission,

approval, dispatch and sharing) e.g. for abstracts,

event reporting etc.

.

Human Resources Management

Synergy has an in-built, customizable Human

Resource Management Module which meets the

needs and reporting requirements of the

organization.

Personnel Management

Personnel module records employee demographic

details, academic history, previous employments,

dependent details, current employment evaluations,

company facilities etc. It maintains records of

employee and dependent documents, expiry dates

and possession information

Payroll Accounting

Payroll accounting module computes salaries and

benefits based on attendance and employee rate

structure; User defined Attendance heads, Earning,

Deduction and Accrual heads; Define multiple

templates for attendance entry; Define multiple

templates for pay structure; Interface with General

Ledger allows Payroll costs to be posted to General

Ledger

Attendance Recording

Synergy hospitality software can interface with any

type of attendance recording equipment, reading

the attendance directly to allow the user to create

an attendance register. This information can then be

edited and attendance data uploaded directly into

the payroll module.