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© SEARCH Canada Synthesizing Evidence on the Front Line – Can it Work? Experiences from SEARCH. Sarah Hayward, Jeanne Annette, Mark Watt, Mary Nugent, Sharon Matthias

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© SEARCH Canada

Synthesizing Evidence on the Front Line – Can it Work?

Experiences from SEARCH.

Sarah Hayward, Jeanne Annette, Mark Watt, Mary Nugent, Sharon Matthias

A health system where..

Health professionals in the RHAs use current, relevant and appropriate information to assist in identifying priority health issues and making decisions on these issues based on research results.

There is a collaborative network of expertiseacross Alberta to initiate and carry out health research on a local, regional or provincial basis.

The culture values and supports policy-responsive research.

Evolution

SEARCH I, 96-98

SEARCH II, 98-00

SEARCH III, 01-03

SEARCH IV, 03-05AHW

AMHB

MDs

HC

Other

NorthwesternNorthernlights

LakelandMistahia Keeweetinok

Peace

Aspen

Capital

Crossroads

E.Central

D Thompson RHA 5

Palliser

Calgary

Headwaters

Chinook

SEARCH I, 96-98

– 9/9 health regions

– + Cancer Board– + First Nations

Branch

NorthwesternNorthernlights

LakelandMistahia Keeweetinok

Peace

Aspen

Capital

Crossroads

E.Central

D Thompson RHA 5

Palliser

HeadwatersChinook

Calgary

Fifth Cohort

AHW

AMHB

MDs

HC

Other

SEARCH II, 98-00SEARCH III, 01-03SEARCH IV, 03-05SEARCH V, 03-05

ORGANIZATIONS

System Engagement

PEOPLE

PROJECTS

Using Evidence

Creating Evidence

Choosing Evidence

CONTEXT

Competency Framework

ProjectsAn Investigation

– Disciplined enquiry– Using an established method– Systematic data use

Embedded– Relevant to Organization / Practice– Involves collaboration– Includes dissemination and debrief

Focussed– On any topic– Within any of three curriculum themes

Projects

Local Projects : Choosing and Using– identification, selection, interpretation and

application of existing research knowledge– work with organization to identify question,

communicate results and facilitate application.

Provincial Projects : Creating and Using– one of five pre-identified topics, a literature

review, research question, project design.– collection and analysis of primary data,

preliminary results

Projects - supportsInformation resources

– SEARCH Desktop: knowledge access and tools– Document retrieval

Faculty team– initial ‘faculty contact’– faculty mentors: content, method and other needs– additional linkages

Organizational mentor/champion– mentor : support and advice– champion : communications, guidance in

negotiating topics and organizational support. Seed Funding

– $5000 for provincial, $1000 for local– ethics approval

© SEARCH Canada

Knowledge Transfer on the Front Lines

Beyond Peer Education for Health Promotion

Jeanne AnnettSEARCH IV

Aspen Regional Health

SEARCH Local ProjectSystematic Review of Literature

Understanding the Key Aspects of Peer Education as an Intervention in Health Promotion (Annett, J. 2005)

PurposeBuild on lessons learnedHelp inform future practice

OutcomeReady resourceEnhancement of skills and resources

Applying the Process

Impact of the SEARCH training

Streamlining the process

Building capacity

Having impact in the Health Region

Informing nursing policy

Regional screening

program for developmental delays in young

children

Becoming more Research-Friendlyin a Rural Health Region

Building the Capacity to Select and UseInformation

Supportingthe process

Increasing Access to Information

Aspen Learning Centre

© SEARCH Canada

The Path of Least Resistance Managing Community Acquired Pneumonia

Mark WattSEARCH IV

Chinook Health Region

The Team Back Home

Dr. Duncan Mackey

Marlene Myles (missing)

Diane Carter

Susan Wojtowicz

Annella Wehlage

Becky Marshall

Sarah Baker

Kevin Reedyk

My Journey

• An experiment of building research capacity at the front-line

• The ‘problem’ as seen by the Region– Admission rates of pneumonia 50%

higher and LOS 25% longer than the Capital Health Region

Setting the Stage

• How do you facilitate an organizational change towards evidence based practice?– Demonstrate a need– “We’re different” attitude– Identify barriers to using evidence based

decision making– Reconstruct the system aligning supports

towards the change in practice

Obtaining Evidence

• Plethora of evidence on best practice for management of CAP– Typically conducted at Teaching

Institutions (Different patients)– Focused on medical management of

pneumonia (not a group responsive to outside change)

Using a New Lens

• Intentional Blindness of Medical Literature

• Reviewed the Medical Literature from the lens of Registered Nurse scope of practice

• Identified System Processes directly affected by nursing intervention

Take Away Thoughts

•Team•Avoid Intentional Blindness•Context of Medical Literature•Path of least resistance

© SEARCH Canada

Key Learnings in Integrating Evidence Into Practice

Hypertension Management in a Primary Care Setting

Mary Nugent, SEARCH IVTaber Associate Medical Centre

Learning from Past SuccessTaber Asthma Program (TAP)

– Interdisciplinary (NP, GP, RRT, support staff, specialist prn)

– Structured practitioner communication and education strategy

– Evidence based management– Self-care model / Coaching model

Outcomes:– 61% decrease in ER-related asthma visits;– 41% decrease in asthma related hospital

admissions.– High practitioner and patient satisfaction– Shifted burden of care

SEARCHing for the Evidence

Research Questions:1. What are the existing delivery models used

in a multidisciplinary, evidence-based, nurse-coordinated**, hypertension program?

2. What are the key understandings from these models that can be used to inform the development of a multidisciplinary, evidence-based, nurse-coordinated**, hypertension program?

**Nurse-coordinated is defined as one portion of the nursing role – the responsibility to ensure seamless patient navigation through theprogram.

What did the evidence say?Global strategy of cardiovascular protection.Most successful programs combine

pharmacological and non-pharmacological interventions.

Canadian Consensus Guidelines help support evidence based decision-making.

Patient centred care is critical.Currently recognized there is no available

published literature regarding practical ‘how-to’ set up a hypertension program (grey literature).

Information technology could facilitate efficient and effective care (grey literature).

Challenges Of The ‘Scholar-Practitioner’

Finding ‘perfect’ literatureIntegrating systematic synthesis in

the real world:– Time – competing demands– Space – a place to work ; a place to

reflect– People – skeptics and critics

• Expertise in change management

Challenges of Integrating Something New Into Local Practice

After the literature search…Easy:

– Deciding on high leverage interventions; setting achievable outcomes

Moderately difficult:– Measuring outcomes using technology

Very difficult:– Changing embedded practitioner and patient flow

regarding CVD and HTN; – Changing practitioner view of ‘target’ BPs and

CVD reduction; – increasing use of non-pharmacological

interventions

Diagnosing the ‘Problem’

Framework (Dr. Gill Chard*, U of A)– Barriers:

• Organizational (workplace barriers)• Professional (individual barriers)• Social (barriers toward innovation) – new

knowledge or research may be used but not sustained.

– Facilitators*Chard G (2006) Adopting the Assessment of Motor and Process skills into practice: Therapists’ voices, British J. Occupational Therapy, 69(2) 50-57.

Facilitating ChangeTeam approachEducational strategy

– Making evidence easy to use– Using stepped approach

Outcome data collection– Setting achievable, measurable goals

Flow mapping – Simplifies processes– Allows identification of potential problems– Illuminates documented evidence or

recommendations

Key LearningsTeam approach.

– Keeping the right people involved

– Getting buy-in from all the team

Identify a starting point.– Logic model– Having a communication

and education strategy; Make the evidence simple to use.Know setbacks are inevitable.

– anticipate them, find a way around them if possible, and being kind to yourself when things don’t go according to plan or timing (diagnose the problem)

– Time, space and people will be areas to anticipate barriers.

PDSA or Action Learning cycle

http://hixie/w3c-snakes-and-ladders.png

© SEARCH Canada

Research, Decision Making and the Scholar Practitioner

Sharon MatthiasLead Faculty Team and Director of Programs

SEARCH Canada

Scholar Practitioner

• a person who, through their training and experience, combines two realms traditionally separated and often seen as opposites: scholar and practitioner. These individuals incorporate scientific approaches of knowledge making and knowledge use, while being grounded in the everyday endeavor of service delivery or product manufacture.

Scholar Practitioner• combines personal and professional

practical knowledge with conceptual, theoretical and empirical research knowledge to address health service problems.

• conscious of the quality of evidence and other parameters in a decision, and the decision process.

• not an independent researcher, but uses / recognizes quality research methods in evaluations, needs assessments,

Scholar Practitioner

• front line clinical, population health professional

• manager• policy decision support / policy analyst• specialists and managers in HR,

finance, IT/IM, physical plant• executive• governance

Scholar Practitioner

Practice Academic

Practice Academic

Scholar PractitionerDevelopment

Individual: Foundation of practice competence; Personal Practical Knowledge

Develop key competencies in:• Creating, Choosing and Using Evidence• Recognizing, Assessing and Navigating Context• Health Information Mgt / Computer Skills • Working in Interprofessional teams / learning

community • Policy / Organization• Impact on population (acute care, public health or

continuing care)• Change Management• Personal and Professional Development

Individual –> Network / Organization

Ongoing • Stimulating and Sustaining

Scholar-Practitioner / Academic networks

• Supporting Organizations to develop systems and procedures, culture that supports policy-relevant research

Evidence Blind

Evidence Tolerant

Evidence Friendly

EvidenceBased

?

Individual Learning Organizational Development

A Journey to (and beyond) Evidence Based Organization

Evidence Committed

Using Evidence

Unit Department Multi-units Institution Region System

To be crocus-minded

© SEARCH Canada

[email protected]

[email protected]@aspenrha.ab.ca

[email protected]@amctaber.com

Acknowledgements

© SEARCH Canada

Creating Knowledge CulturesOur mission is to help health organizations make the best decisions through development of people, relationships and information.