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1London Academy of Management

Sciences


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Understand the existing MISinternationallyInterpret the strength andweaknesses of the systemsConceptualize Theory versusPracticality


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What is Information System?

Can we manage withoutinformation system? Why is it necessary to have an MIS?

What can be possible methods?Examples


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Internet

Headquarters

Centre 1Centre 3

Centre 2


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The HMIS has been defined

as a system that provides anappropriate informationsupport to each decision

making level of the healthcare delivery system.


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Communication for better management Effective Communication Flows of Communication

Communication NetworksCharacteristics of information Quantity of information

Quality of Information


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COMMUNICATION


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Information is data which has been

organized

Communication is transmission of

information (conveying meanings to

others), added with feelings andother human elements


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Communicate = Make known, Announce,Break the news, Advise, Transmit, Bestow

When managers communicate one orcombination of the following occurs:

information transmissionmotivationcontrolemotive expression


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Desire of communicator (values andexpectations)Understanding of how others learnReceivers clarity about purpose

Manner according to content, importance,and complexity of intended messagetrust of receiver on sender (ascribed andachieved credibility)

time frame (availability and allocation)


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For Instance .

Sender Message Receiver

Feedback

Encode Decode

Barriers Barriers 11London Academy of ManagementSciences


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Downwards (info, verbal orders,

instructions)

upward flow (reports, complaints,proposals)

Horizontal and Diagonal (interdependence)


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Chain (follows authority relationships)

Y-shaped (2 to 1 reporting)

Wheel pattern (4 to 1 reporting)

Circle pattern (1 to 2 reporting)

All-channel (wheel with all to report to each Other)


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Information is data which has been organizedInformation is the content of communicationInformation tends to be formal, abstract and

impersonal, when feelings and other humanelements are added to transmission ofinformation , it is called as communication


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Neither too much nor too little

Information generation implies costs (timemoney and energy)

Paradoxically less information lead tohigher quality costs

Desired quantity of information is a balancewith tradeoffs (difficult but inevitable)


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Exact, Authenticated, well-timedShould comply Oriented in time, place and person Reliable and Validate-able

Meets the internationalstandards


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Information withoutmeaning for receiver isnothing but noise, energyand time (wasted)


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Action Vs Non-action

Recurring Vs Non-recurring

Documentary Vs Non-

documentary

Formal Vs Informal

Historical Vs Future projections19

London Academy of ManagementSciences


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What info should flow?

To whom it should flow?

When or at what frequency?

How and through what channel?

Who will do what?

How it will be put together andsummarized?

How and when it will reported and towhom?


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Ministry of Health.

National Programme for PHC and FP Expanded Programme of Immunisation. Acute Respiratory Infections Control Programm Malaria Control Programme. National Tuberculosis Control Programme. AIDS Prevention and Control Programme.Ministry of Population Welfare.Local Bodies (Municipal Corporations)

Census and Surveys 21London Academy of ManagementSciences


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Relationships and Flow of Information in the Different MIS

Provincial DG Health Services

Federal Director General Health

National ProgrammeManagers, EPI, Malaria, AIDS

Provincial ProgrammeManagers, EPI, Malaria, AIDS

Divisional Director Health Services

Vaccinator/ CDC LHWMalaria / TB, ARI, etc.

District Health Offices

First Level Care Facility

District Programme

Implementation Unit(NP-PHC/FP)

National ProgrammeManagers, NP-PHC/FP

Provincial ProgrammeManagers, NP-PHC/FP


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Data is often delayed and is not analysed promptly

Weak Vital Event Registration System Multiple information systems organized throughpublic health programs work independently

Dis-integrated Hospital-based information

Missing information about private sector Quality of information generated not reliable Non-utilization of information at micro and macro

levels

MIS component missing from regular training andeducation programmes. The current information systems is becoming

difficult to sustain given the available level of

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Challenges Consolidation(of what is already achieved)

Initiate Modifications(Focus on client orientation, effectiveness and efficiency)

Further System Expansion

Improve Data Quality Promote Information Use

Hospitals Private Care Other Department Facilities

User-friendly computerization Electronic info. sharing Incorporate new technology(GIS)

Integrate of Multiple MIS

Integrate of MIS with Devolution Plans

Research & Development


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Please Go on to your Class Exercise after a TenMinutes Teasing and Relaxing


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sys development slide 1

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