system analysis, design and implementation
TRANSCRIPT
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Chapter 4:Project management
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Outline
1. Introduction
2. Problem & risk
3. Method to collect requirement4. Process & requirement specification
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1. Introduction
Definition:
Project management is the application of
knowledge, skills, tools and techniques to abroad range of activities in order to meet therequirements
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Information on Project Management
IT projects have a terrible track record
A 1995 Standish Group study (CHAOS) found thatonly 16.2% of IT projects were successful and over31% were canceled before completion, costing over$81 B in the U.S. alone
The need for IT projects keeps increasing
In 2000, there were 300,000 new IT projects In 2001, over 500,000 new IT projects were
started
In 2009, over 2,000,000
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*The Standish Group, CHAOS 2001: A Recipe for Success
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Advantages of Using Formal Project Management
Better control of financial, physical, and human resources Improved customer relations Shorter development times Lower costs
Higher quality and increased reliability Higher profit margins Improved productivity Better internal coordination
Higher worker morale
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The Triple Constraint of Project Management
IT Project Management,Third Edition
Chapter 1
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Project Management FrameworkIT Project Management,
Third EditionChapter 1
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8 Leadership skills
Vision and Strategy
Establishing Direction
Aligning People Communicating
Negotiating
Motivating and Inspiring
Influencing Organizations
Overcoming Barriers to Change
IT Project Management,Third Edition
Chapter 1
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9 General Management skills
Planning Finance and Accounting Personnel Administration Technology Organizational Development Delegation Team Building
Conflict Management Solving Problems
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Defining project success
Within the allocated time periodWithin the budgeted cost
At the proper performance or specificationlevelWith acceptance by the customer/userWith minimum or mutually agreed upon
scope changeWithout disturbing the main work flow of the
organizationWithout changing the corporate culture
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Deliverables
Business planning & management
Employment & HR
Finance & accounting Internet & technology
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Your company have anew IT project andyou are promoted toProject Manager.
What will you do stepby step?
Comprehensive guide
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Project initiation
Research the business problem or opportunityIdentifythe alternative solutions availableQuantifythe benefits and costs of each solutionRecommend a preferred solution to your sponsorIdentifyany risks and issues with implementationPresent the solution for funding approval
Identifythe project vision and objectivesDefine the complete scope of the projectList all of the critical project deliverablesState the customers and project stakeholdersList the key roles and their responsibilities
Create an organizational structure for the projectDocument the overall implementation planList any risks, issues and assumptions
Research the business problem or opportunityDocument the business requirements for a solutionIdentifyall of the alternative solutions availableRevieweach solution to determine its feasibilityList any risks and issues with each solutionChoose a preferred solution for implementation
Document the results in a feasibility report
Define the real purpose of the roleList the key responsibilities of the roleDefine who this role will be reporting toCreate a detailed Organizational ChartList the skills and experience neededDefine any relevant qualificationsSet out the key performance criteria
Identifythe salary and working conditions
Project is currently delivering to scheduleBudget allocated was sufficient at this pointDeliverables have been produced and approvedRisks have been controlled and mitigatedIssues were identified and resolvedChanges were properly managed
Project is on track
Identifythe right location for your PMO teamEnsure that you have the correct infrastructureProcure the right PMO equipment and toolsDefine the PMO roles and responsibilitiesPut in place suitable standards and processesImplement relevant project management templatesOffer Project Management Office services to projects
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Project Planning
Identifyall of the phases, activities and tasksSum up the effort needed to complete those tasksDocument all of the project inter-dependenciesList the planning assumptions and constraintsCreate a detailed project planning schedule
Types of labor required for the projectRoles and key responsibilities for each labor typeNumber of people required to fill each roleItems of equipment to be used and their purposesTypes and quantities of equipment needed
Total amount of materials needed
Types of labor costs to be incurred during the projectItems of equipment needed to deliver the projectVarious materials needed by the projectUnit costs for labor, equipment and materialsOther costs types such as administration
Amount of contingency needed
Identifying the customers requirementsListing the project deliverables to be producedSetting quality criteria for these deliverablesDefining quality standards for the deliverablesGaining your customers agreement with the targets set
Identifyrisks within your projectCategorize and prioritize each riskDetermine the likelihood of the risks occurringIdentifythe impact on the project if risk does occur
Creating a full list of all project deliverablesListing the criteria for gaining customer acceptancePutting in place, acceptance standards to be met
Listing your communications stakeholdersDefining each stakeholders communication needsIdentifying the required communications eventsDetermining the method and frequency of each eventAllocating resource to communications events
Building a communication event schedule
Defining your procurement requirementsIdentifying all of the items you need to procure
Creating a sound financial justification for procuring them
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Project executionIdentifycritical and non-critical risks
Document each risk in depth by completing Risk FormsLog all risks and notify management of their severityTake action to reduce the likelihood of risks occurringReduce the impact on your business, should risk eventuate
Identifyand record issues clearlyUse Issue Forms to document issues properlyDetermine the impact of each issuePrioritize issues and report on their statusReviewall issues and decide on a course of action
Take the steps needed to resolve issues quickly
Identifythe goods and services to procureComplete Purchase Orders and issue to suppliersAgree on delivery timeframes and methods
Receive goods and services from suppliersReviewand accept the items procuredApprove supplier paymentsPerform proper user acceptance testingUse acceptance forms to document the resultsRequest your customer's final acceptance
Communicate the acceptance testing results
Identifythe messages that need to be sentDetermine your target audience for communicationDecide on your message format and timingDraft your message and gain approval where requiredCommunicate your message, through communicationseventsGather feedback and improve your communicationprocesses
Put in place a process for recording time withinprojectsUse Timesheets to monitor the time spent by staffIdentifyand resolve time management issuesKeep your Project Plan up-to-date at all times
Identifyeach of the costs within your projectEnsure that expenses are approved beforepurchasingKeep a central record of all costs incurredControl the overall cost of your projectSet Quality Targets to be met by your teamDefine how those quality targets will be measured
Take the actions needed to measure qualityIdentifyquality issues and improvementsReport on the overall level of quality achieved
Identifyrequests for changeConfirm the feasibility of each changeControl the way that change is undertakenManage the approval of change
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Project closureIdentifying the project completion criteria
Listing any outstanding activities or deliverablesCreating a plan for passing deliverables to your customerPlanning the handover of project documentationClosing supplier contracts and agreementsReleasing projects resources to the businessCommunicating the closure of the project
Measuring the benefits and objectivesDeciding whether the project was within scopeAssessing the final deliverables producedReviewing the project against scheduleComparing the expenditure against budgetStating the final outcome of the project
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Question?
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124 factors