© 2012 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, Excel, Lync, Outlook, SharePoint, Silverlight, SQL Server, Windows, Windows Server, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.

The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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This presentation provides an overview of private cloud computing and how Microsoft® System Center 2012 enables the private cloud through Microsoft cloud services.

Many of you will be familiar with Microsoft System Center products both for managing the enterprise desktop client and also in the data center.

System Center 2012 brings together data center management and the benefits of private cloud services in a single product suite to deliver:

Better agility—enabling your business to respond better to challenges and opportunities with a more agile and responsive IT resource.

Enhanced economics—driving higher value from your existing IT assets. Increased focus—enabling your business to spend more time and resources on what differentiates it in the

marketplace.

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Introduction to the private cloud How System Center 2012 enables the private cloud System Center 2012 component overview

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The first thing Microsoft does to guide product development is to look at what is happening in the marketplace. Data centers are evolving from traditional physical and virtual to more private and public cloud-like environments. Supporting points show the number of virtual instances has overtaken the number of physical instances deployed in data centers. Many IT pros are adopting public cloud services to augment their data center infrastructures.

The infrastructure as a service layer (IaaS) presents the data center as a set of pooled virtual resources (including compute, network, and storage), as opposed to individual hosts or VMs. Management of the virtual infrastructure, operating system, and the full application stack is still required.

The platform as a service layer (PaaS) represents building applications which will then be delivered as a service, the platform providing all the required building blocks for your application, such as Windows Azure. With PaaS, you don’t have to worry about the underlying infrastructure, operating systems, or the application platform infrastructure; you can focus on the applications.

A couple of data points from internal Microsoft research:

41 percent of Microsoft customers are using services across on-premises (private) and public clouds. 80 percent of Microsoft customers over the next three to five years will use hybrid models.

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There are three factors for driving the adopting of private and public cloud computing:

Agility Focus Economics

Agility is about ensuring that your application development needs inside your organization are being met; this will help you be successful. You need to help deploy applications and get them to market faster, and you need to be able to respond to changes in demand.

With focus, your opportunity as an IT pro to grow your career is a function of the impact you are having on your enterprise. You can move from spending the majority of your time on maintenance activities by adopting the cloud to automate repetitive tasks, which will allow you to focus more on value-add activities to the business.

With economics, the cloud technologies offer an opportunity to drive down total cost of ownership (TCO), both capital expenditures (capex) and operating expenditures (opex).

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From Microsoft’s perspective there are four tenets to cloud computing:

Pooled resources

Pooled resources involve you thinking about your data center resources of compute, network, and storage as one single pool. This is a new paradigm in the data center to optimize for flexibility, availability, utilization, and reliability. You have the ability as an IT pro to delegate these resources as needed in the business.

Self-service

Once you pool the resources, you can offer these resources to the enterprise through a self-service portal that allows a user to request resources.

Elasticity

Once you pool your resources, you have a lot of flexibility to build automation and workflow so that the data center resources can expand, and scale up or down as required by the application or the workflow.

Usage-based

Because resources are allocated as users request them, you can have the ability to monitor where the capacity is being consumed, allowing you to plan better, and better work with the needs of different departments in your organization.

The private cloud adds the attributes of customizability and control, which provide:

The ability to tailor the cloud application to your business. The ability to meet higher service level agreements (SLAs). Solutions to regulatory challenges such as data sovereignty. Ways to take advantage of installed infrastructure already in the data center.

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Microsoft has combined years of experience running apps at Internet scale with its years of experience in on-premises software to create this broad and deep array of cloud solutions.

At Microsoft, we believe IT will be a hybrid world—a mix of on-premises and off-premises solutions—spanning private clouds (whether in your data center or a hosting company’s), public clouds, and traditional IT.

Microsoft solutions span private and public cloud environments, and Microsoft services span productivity, database, business applications, and infrastructure.

In the world of hybrid cloud, with a distributed computing fabric that brings things together on behalf of your IT professionals and your developers writing applications, you need commonalties across identity, virtualization, management, and application development.

Microsoft is uniquely positioned to provide these commonalities.

The Microsoft vision is to have a continuous cloud service for every person and every business. At Microsoft, we want to optimize every business to employ cloud technologies in their own way, at their own pace. To do this, we’re taking years of experience we have at running applications at Internet scale, such as the Microsoft Bing® search engine and Microsoft Hotmail® web-based email service, and combining that with our expertise in on-premises software. This gives us three cloud environments that run several distinct categories of cloud environments:

1. Private cloud—where businesses control their environment by using cloud-enabled on-premises products. 2. Public cloud—where we manage the platform for you. 3. A mix of the two—or what we call hybrid cloud.

We’re anchoring the private cloud environment with a cloud-optimized operating system and management solution, Windows Server® and Microsoft System Center, which manages everything from infrastructure to applications to clouds—private and public—making it possible for you to manage the world of hybrid cloud. By the same concept, Microsoft public cloud offerings are anchored by the Windows Azure™ technology platform, which is a comprehensive IT platform across compute, storage, network capabilities, and higher-level services like relational databases.

Whether it's public or private, our cloud services across both fall into a few categories:

1. Productivity—with Microsoft Lync™ Server, Microsoft Exchange Server, and Microsoft SharePoint® Server on the private cloud, and Microsoft Office 365.

2. Database—with SQL Server private cloud enabled, and Microsoft SQL Azure™ in the public cloud space. 3. Business applications—with Microsoft Dynamics® CRM enabled on the private cloud, and Microsoft Dynamics CRM

Online available through our public cloud. 4. Infrastructure—Windows Intune™ software and services provides desktop management and security running on the

cloud, and the Windows Azure platform.

It's not just the fact that we have this deep and broad set of services and platform capabilities across public and private clouds, it's the commonalities between the two that provides the uniqueness of Microsoft’s business cloud strategy.

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Microsoft believes all companies are going to have multiple cloud environments, including private and public. In this hybrid world, you absolutely need a distributed computing fabric that brings things together on behalf of your IT professionals and your developers writing applications.

These commonalities of identity, virtualization, management, and application development are what make the Microsoft platform unique.

Common identity. The majority of Microsoft’s enterprise customers use Microsoft Active Directory® directory services to manage their identity infrastructure. Through federation, you can also extend Active Directory to offer consistent and highly secure single sign-on experiences for applications spanning across private and public clouds. For example, Coca Cola Enterprises set up an Office 365 solution with single sign on for their employees and business partners using a combination of on-premises and public cloud based components. (http://www.microsoft.com/casestudies/Case_Study_Detail.aspx?casestudyid=4000004584)

Common virtualization. Through capabilities such as the Windows Azure VM role, the Microsoft platform helps you deliver application portability across private and public clouds.

Common management. Through System Center 2012, Microsoft offers full visibility and control for IT professionals across private and public cloud environments. At the same time, Microsoft continues to empower your application owners with self-service to make sure they can deliver agile app experiences to their businesses.

Common development. The developer experience from Microsoft on the Windows® platform is unparalleled. The Microsoft .NET Framework allows developers to use the same set of skills to rapidly build great applications for the client, phone, browser, server, and the cloud. Manage the entire application lifecycle with Microsoft Visual Studio® development system. Use the most popular languages for development so you don’t have to retrain your developer staff on a new paradigm.

This entire picture is one of the biggest advantages Microsoft offers its customers. To summarize, Microsoft private and public cloud technologies easily work with each other, creating synergies for a hybrid cloud environment. From first-party applications, to higher-level services for public cloud, to providing better TCO on private cloud than our competitor such as VMware, Microsoft is committed to delivering the best-in-class hybrid cloud solutions to its customers.

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There are four fundamental concepts that define what is unique about the Microsoft approach to private cloud solutions.

First of all, the Microsoft approach is all about the application, as applications are the lifeblood of any IT organization. Infrastructure exists to support your applications, and the Microsoft strategy for the private cloud recognizes this by focusing heavily on the applications. Microsoft has simplified how you will manage the applications through their life cycle in System Center 2012. Through System Center 2012, you get comprehensive application diagnostics and deep insight, which allow you to go beyond just the virtual machine and inspect the application for issues on availability and performance. This will allow you to support your applications confidently and honor the service level agreements (SLAs) you have with your business.

At Microsoft, we are committed to making sure private cloud solutions are cross-platform from the bare metal up. We find roughly 86 percent of our customers’ environments are heterogeneous in nature, from the hardware to the hypervisor and to the software. For example, the Microsoft private cloud allows you to support multiple hypervisors, which is a unique perspective compared to our competition. We can manage other operating systems, for example 21 percent of System Center installations are monitoring Linux and UNIX environments. We have capabilities to interoperate and interconnect with third-party management tools through System Center 2012. Several development environments are supported, including Java and .NET, which further ensure that we are cross-platform at every level in the stack.

With the foundation for the future, Microsoft makes it easier to decide which platform to build your business on. Microsoft Hyper-V® technology is the best for Windows workloads. Through a study with ESG, we have measured our performance against VMware running workloads such as SharePoint, Exchange, and SQL Server, and found that we’re equal to or better than VMware for these workloads. With the next version of the Windows Server operating system, we have made improvements in deploying and managing virtual environments.

Last, with the cloud on your terms, we find customers are at different points in their level of infrastructure maturity. If you are a developer, we have the tools to help empower you to deliver and support your applications. For the IT pro, we want to make sure you have visibility across your public and private clouds, as well as the ability to manage across these with the appropriate control and oversight. You also need the ability to delegate the applications and infrastructure back to your application owners, so they can deploy and scale out applications on their terms.

Microsoft wants to ensure that the economics of the cloud work for you.

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The next section describes how System Center 2012 enables the private cloud with the right connection points between the four pillars of the Microsoft approach to the private cloud.

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Microsoft System Center has evolved with the needs of the data center. System Center 2012 has enormous depth for managing data center resources. The next evolutionary step is to embrace the cloud and the System Center suite is the perfect way to manage your data center and private cloud.

Microsoft started in the systems management space back in 1994 with the introduction of Microsoft Systems Management Server (or SMS 1.0), to help manage the expansion of Windows-based desktop computers into the office. This was the start of what is now called Microsoft System Center Configuration Manager, which manages more enterprise clients than any other product on the market today.

In 2000, Microsoft entered the data center with Microsoft Operations Manager. At the same time, Microsoft introduced Windows Server 2000, which was a big step forward as it introduced Active Directory. Microsoft Operations Manager was introduced to monitor all of these new servers. Eventually, it was rebranded as Microsoft System Center - Operations Manager, and now it monitors more servers than any other product on the market.

Next, Microsoft built a couple of products for specific solution areas. The first was Data Protection Manager, which was designed to provide backup for Windows environments. The second was Virtual Machine Manager, which was designed to manage the proliferation of virtual machines out in the marketplace.

It was about this time that Microsoft began to see that the future would be in highly-virtualized environments with a high level of process and automation, what would eventually become known as “cloud computing,” and that it needed a few things to round out the portfolio.

Next, Microsoft focused on process automation. Despite its own strong market share in the data center, Microsoft realized the value of offering solutions that enabled heterogeneous connectivity, and gained that through acquisition of Opalis. As a category-leading integration and automation engine, Opalis was a great addition to the portfolio. Microsoft integrated Opalis into the System Center family of products and rebranded it as Microsoft System Center - Orchestrator.

Next came the addition of Microsoft System Center - Service Manager, which was built by Microsoft from the ground up. Service Manager was designed to simplify the space of process management, which can be inherently complicated and expensive.

Microsoft also acquired a company called AVICode, which was a leader in application performance management, to provide what it calls “deep application insight”. After all, the whole reason to deploy this entire infrastructure is to be able to run your applications. This collection of assets ultimately set up the ability for Microsoft System Center to embrace the cloud.

The final important thing to note is that in 2012, for the first time in the history of the System Center products, Microsoft is releasing an update to all of the products at the same time. This is an unprecedented wave of innovation and value for customers, and in addition to all of the products just discussed, you’ll also see a new component called Microsoft System Center 2012 - App Controller.

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Cloud computing is emerging as a major disruptive force in shaping the nature of business and IT conversations.

IT as a service is the model around which the app leader and the operations (IT) leader come together as consumer and provider respectively.

The Microsoft vision for System Center 2012 cloud and data center management uniquely addresses IT as a service in the context of private and public cloud computing.

What does this cloud transformation mean to the enterprise? Consider how the conversation about IT as a service within the enterprise has evolved, specifically the between application owner and data center admin.

Cloud computing enables “IT as a service,” which represents all three layers of IT—infrastructure, platform, and software—as being delivered to the business in a manner that’s agile and cost-effective while meeting the quality of service (QoS) parameters that the business has come to expect today. A cloud service demonstrates attributes like self-service, metered by use, elasticity, and scalability.

Any “as a service” offering by definition has a service provider and service consumer.

Simplistically speaking, the service consumer is represented by business interests, while the service provider is represented by IT.

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These two sides are concerned about different key performance indicators (KPIs) – for example, a business or app owner would care about time to market, costs and ease of use, and simplicity, whereas IT optimizes for security, compliance, process controls, and availability.

To align these interests, you need a mechanism to deliver the agility that the business needs while ensuring the operational efficiencies that IT cares about most.

A new relationship is forming around the agreement between these players, and this is where IT as a service comes in.

IT as a service provides the framework for the service level based agreement between IT and the business stakeholders.

The Microsoft vision for cloud and data center management is to provide common management experiences across private and public clouds in order to deliver IT as a service on your terms with flexible management across your hybrid environments.

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System Center 2012 enables delivering IT as a Service between the application owners and the data center administrators. Let’s discuss the capabilities required to deliver IT as a service using a hybrid cloud computing model.

First, you need a simple self-service experience to enable your application owners to specify their requirements. For example, let’s suppose they want to provision a SharePoint service with the following specs:

Has a three-tier .NET architecture. Has a set of configuration and deployment parameters to conform with (such as performance thresholds, scale out rules,

update domains). Needs 99.95 percent availability SLA. Adheres to compliance and security controls for SOX/HIPAA. Needs on-demand reporting on key availability metrics that track against SLA.

Next, you need a way to understand the topology and architecture of the application service in question. An application deployed on an abstracted, or cloud computing, model is called a “service”. This would necessitate a “service model” that accurately binds the application’s architecture to the underlying resources where it will be hosted. The “service model” would be comprised of:

Service definition information, deployed as “roles” that are similar to DLLs, that is, a collection of code with an entry point that runs in its own virtual machine.

A front end, for example load-balanced stateless web servers. A middle worker tier, for example order processing, encoding. Backend storage, such as SQL tables or files. Service configuration information. Update and availability domains. Scale out rules.

You will need a set of process automation capabilities to break down this application provisioning request into the enterprise change requests that need to be implemented. This could include setting up the underlying infrastructure and then a set of app configuration/release requests that need to be tracked (and ideally implemented with orchestrated automation).

Next you need a set of provisioning tools that actually configure and deploy the infrastructure and application layers.

The underlying data center resources could be physical, virtual, private cloud, or public cloud as per the requirements dictated by the application’s service model.

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Once the underlying infrastructure and application service are deployed, they would immediately need to be “discovered” and monitored for reporting and health tracking.

There you see how the System Center 2012 components offer these life cycle management capabilities in combination to help you deliver hybrid cloud as a service as per your organization’s requirements:

App Controller would offer that self-service experience that allows your application owners to manage their apps across private and public environments.

Service Manager offers the standardized self-service catalog that defines “templates” for your applications and infrastructure.

App Controller, Virtual Machine Manager, Service Manager, and Operations Manager work together to maintain the service model through the application service life cycle.

Orchestrator and Service Manager offer orchestrated automation for the process workflows required to drive your provisioning and monitoring tools.

Virtual Machine Manager and Configuration Manager can provision physical, virtual, and cloud environments. Operations Manager (AVICode capabilities will be built into Operations Manager) monitors your application services end

to end and offers deep app insight to help you deliver predictable SLA. Your data center resources could be deployed anywhere from physical boxes to virtual to private cloud to public cloud

with Windows Server 2008 R2 Hyper-V and Windows Azure.

However, to get to this agile self-service end state, you will have to start with abstracting your infrastructure and allocating it appropriately so that your business units can deploy and manage their applications on top.

How does System Center 2012 get you to this point where you can deliver IT as a service? If you think about all the processes involved in delivering IT as a service, they can really be categorized into three areas:

Application management: Deploying and operating your business applications. Service delivery and automation: Standardizing and automating service and resource provisioning, and managing change

and access controls. Infrastructure management: Deploying and operating all of the underlying infrastructure on which your business

applications and services run.

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To provide a productive infrastructure, System Center 2012 helps you deliver agile and cost-effective infrastructure as a service (IaaS) today with what you already know and own. Microsoft also offers best-of-breed management for your business critical Microsoft server workloads (such as optimizing performance, or providing scalability and data protection for SharePoint, Exchange, and SQL).

System Center 2012 provides supports for your heterogeneous data center technologies to help you optimally use your existing investments. For example, we offer multi-hypervisor management with Virtual Machine Manager for VMware vSphere 4.1 and Citrix XenServer, as well as providing cross-platform monitoring of Linux/Unix guests with Operations Manager. Further, we provide cross-platform configuration management with Configuration Manager and integrated automation across management toolsets from traditional vendors with Orchestrator.

For process automation, System Center 2012 offers orchestrated workflows across systems and tasks with Orchestrator. This enables you lower costs and improve data center service reliability. With Service Manager, we also offer industry standard service management capabilities (based on ITIL/MOF) which automate core data center processes such as incident management, problem management, change management, and release management.

To help provide a self-service infrastructure with System Center 2012, you can create a private cloud to optimize usage of your data center investments. You can pool and dynamically allocate your data center resources, enabling a service catalog based self-service experience for your business, with appropriate role-based identity and access (as enabled by Active Directory and the Virtual Machine Manager administrator console).

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• Virtual Machine Manager allows this flexible delegation of clouds with the right level of control between the service provider and service consumer.

• Business units can flexibly submit requests for additional cloud capacity in a self-service model, with the right level of control to ensure enterprise change management procedures are followed.

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“It’s all about your applications and services, not servers or VMs” – applications are what your business really cares about.

Microsoft is very competent alongside our competitors such as VMware in understanding and managing your applications and services.

Core business value lies in your applications and Microsoft provides deep application insight. Through System Center 2012, we’re bringing our learning from building and operating public cloud services

to your private cloud.

Predictable Applications

System Center 2012 helps you holistically manage your application and services, which is where core business value resides.

Service-centric approach

System Center 2012 offers a service-centric approach to help you maximize business impact while also unlocking application mobility in a controlled manner between your cloud environments when it’s time. From provisioning services (visualization, design, composition, deployment, and configuration) to operating them (monitoring, remediation, upgrades), we help you manage the full life cycle.

Comprehensive application manageability

Server Application Virtualization (SAV), which is part of System Center 2012 - Virtual Machine Manager, optimizes your existing applications for private cloud deployments with sequenced state separation between the application and underlying infrastructure, acting as a bridge in your journey to the cloud. SAV simplifies application servicing with image-based configuration and management techniques that reduce administrative effort and expense.

Deep application monitoring and diagnosis

System Center 2012 (with System Center 2012 - Operations Manager and AVICode) offers end-to-end transaction monitoring for .NET and J2EE applications, to maximize availability and performance. This also unlocks seamless and agile “dev-ops” collaboration scenarios, thereby improving performance against your SLA commitments to the business. Easy to use reporting and dashboarding allows you track and communicate your SLAs more effectively. Additionally, System Center Advisor enables you to maximize workload/server performance and availability with proactive configuration assessments and best practice configuration recommendations.

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Comprehensive application manageability

Server Application Virtualization (SAV), which is part of System Center 2012 - Virtual Machine Manager, optimizes your existing applications for private cloud deployments with sequenced state separation between the application and underlying infrastructure, acting as a bridge in your journey to the cloud. SAV simplifies application servicing with image-based configuration and management techniques that reduce administrative effort and expense.

Deep application monitoring and diagnosis

System Center 2012 (with System Center 2012 - Operations Manager and AVICode) offers end-to-end transaction monitoring for .NET and J2EE applications, to maximize availability and performance. This also unlocks seamless and agile “dev-ops” collaboration scenarios, thereby improving performance against your SLA commitments to the business. Easy to use reporting and dashboarding allows you track and communicate your SLAs more effectively. Additionally, System Center Advisor enables you to maximize workload/server performance and availability with proactive configuration assessments and best practice configuration recommendations.

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Microsoft is committed to be with you on your journey to the cloud—on your terms. Microsoft recognizes your “hybrid” reality—we understand you will likely want to invest in physical, virtual,

private cloud, and public cloud computing models. With System Center 2012, Microsoft offers one common management toolset, which spans across all of the

above computing models. We offer you tremendous value with one integrated cloud and data center management product.

Your Cloud

System Center 2012 empowers you to deliver and consume private and public cloud computing on your terms, with common management experiences across your hybrid environments.

Flexibility with delegation and control

Construct and manage clouds across multiple customer data centers, multiple infrastructures (such as Microsoft and VMware), and service providers (such as Windows Azure). Provide delegated authority and tools to enable self-service flexibility.

Common console across clouds

System Center 2012 empowers your application and service owners with a common self-service experience across private cloud and public cloud computing models. System Center 2012 gives you full visibility and control of your private and public cloud applications and services, so you can confidently adopt Windows Azure as your platform as a service (PaaS) choice.

Physical, virtual, and cloud management

System Center has historically been known for physical and virtual management in the data center. You can also use your familiar on-premises System Center Operations Manager to monitor your Windows Azure applications—thus extending your common management experience to the cloud. Microsoft believes “hybrid” environments will be the norm over the next few years; a common management toolset with integrated physical, virtual, IaaS, and PaaS management will help you optimize return on investment (ROI).

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The licensing updates reflect the principles of simplifying and optimizing for the private cloud.

Two editions are available: Standard and Datacenter. Editions are differentiated by virtualization rights only. Both product editions include multiple System Center components. ECI supports additional Microsoft products (including Windows Azure). Licensing is based on the processor count. Management Server console software is include with Server MLs and Client MLs. Malware protection is included.

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System Center 2012 - App Controller is the place that the “Service Consumer” (or application owner, or business unit IT person) is going to spend their time, as this is the interface for deploying and managing your applications and services.

App Controller presents a customized view based on your credentials, so you’ll see exactly how much of the corporate resources have been dedicated to you regardless of where they’re located.

This view spans multiple VMM servers and also incorporates Windows Azure subscriptions, so you can manage your services without focusing on the underlying resources.

You know how much capacity you have, in terms of network, storage, and compute, and you can deploy services against it which allows you to save time and increase agility.

With App Controller, you also have the ability to deploy services based on pre-configured templates.

Because most services have multiple tiers (with the potential for many servers in each tier) plus attached network, load balancers, and other components, designing a template for the service ahead of time greatly reduces manual labor and error rates when the service needs to be deployed in multiple locations.

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System Center 2012 - Orchestrator is the process automation and integration engine.

A highly managed environment, such as a private cloud, needs to be able to talk to other third-party software implementations and do so with a high degree of automation. Orchestrator simplifies this process by using a simple graphical interface to construct custom workflows, with no code required.

It also comes with Integration Packs designed for the largest third-party data center management solutions such as BMC, HP, Tivoli, and even VMware. If the Integration Pack isn’t available out of the box, you’re able to easily design a custom one of your own.

All of this allows you to decrease costs by automating repetitive manual tasks and lets your people focus on the work that is truly adding value to your organization.

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System Center 2012 - Virtual Machine Manager is an integral component of your private cloud implementation and the place that aggregates data center resources, abstracts them into a smooth cloud fabric, and delegates that fabric to constituencies within the corporation to deploy their applications and services.

An important update with this release of the product is the ability to work in heterogeneous environments; specifically, Virtual Machine Manager is able to manage all three major hypervisors—Microsoft Hyper-V, Citrix XenServer, and VMware ESX. This means that you can take advantage of what you already own in creating a more productive infrastructure.

Virtual Machine Manager also introduces service templates, and allows you to assign access to templates based on role.

Virtual Machine Manager now also contains a feature called Server Application Virtualization (SAV), which allows for the separation of the application state from the underlying operating system. SAV enables you to avoid custom deployments for each application; now you can keep your core operating system and SQL Server images in a library and then compile the service at run time. When the operating system needs to be updated, you simply update the library image and it will proliferate to all of the services built off that image.

Dynamic Optimization is a feature that looks across your resources every 60 seconds and then, based on policy, will either consolidate or spread the load to meet your specifications. This is all done with Live Migration.

All of these features serve to make your data center as productive as possible without rethinking all of your current investments, and allows you to focus on the overall health of the fabric you’re providing to the organization rather than individual servers.

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System Center 2012 Configuration Manager is primarily the Microsoft solution for managing client devices across your infrastructure, but it still plays an important role looking after servers within the data center as well.

Configuration Manager enables employees to work from wherever they want, whenever they want, and on any device they want.

With Desired Configuration Management, Configuration Manager has had the ability in the past to define a configuration for a server and notify you if it’s out of compliance. System Center 2012 Configuration Manager now has the ability to actually remediate against that problem automatically, which continues to increase compliance and drive more uptime in your environment.

With System Center 2012 Configuration Manager, Microsoft has integrated the management of System Center 2012 Endpoint Protection (formerly Microsoft Forefront® Endpoint Protection). This is very important as most organizations have two entirely different infrastructures to manage the configuration and state of the client devices, and the security of those devices. By using Endpoint Protection, you can virtually eliminate that second physical infrastructure.

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System Center 2012 - Service Manager is the hub for process management in the System Center portfolio.

For those intimate with ITIL and MOF, they will know the value of good process, but will probably also be familiar with how it has the potential to slow down the organization when not coupled with appropriate automation. System Center 2012 - Orchestrator gets customers to a healthy balance.

Probably the most important addition to the product is the introduction of a Service Catalog. This is the way for central IT to let users know what services are actually available to them.

The self-service request portal is how the service consumer will request cloud capacity or a specific VM.

All of this serves to provide the organization with agility it demands while also maintaining the necessary corporate compliance.

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System Center 2012 - Operations Manager has the largest installed base of users in the System Center portfolio and is really the hub of monitoring servers in the data center.

With this release of the product, Microsoft is taking the notion of monitoring a lot farther and really looking at the entire stack.

Microsoft acquired AVICode, a company focused on the application performance management space. This acquisition is fully integrated into Operations Manager, and allows for deep application insight that wasn’t possible before. Specifically, you’re now able to monitor applications and if performance is less than expected, you can actually see the line of code that is causing the problem. Gone are the days of debates between development and operations as to who is at fault when an application is not performing. Now you can actually see the problem and, with the plug in for Visual Studio Team System, you can immediately send it over to development as a work item.

Microsoft also now extends monitoring to the cloud by offering a management pack for Operations Manager that allows you to monitor Windows Azure apps. The management pack is available for download on the System Center Marketplace.

Operations Manager also looks across platforms by being able to monitor not only your Windows installations, but also your Unix and Linux deployments, all of which covers almost 100 percent of the installed base of servers.

Operations Manager also monitors the network layer for the health status of all key pieces of the infrastructure.

All of this serves to simplify the work of the IT pro and reduce the time to resolution when a problem is identified.

Custom dashboards can exist in the console, on the web, or in a SharePoint deployment and have custom views designed for different people based on your log-in credentials. The dashboards give better insight targeted to your area and level of interest, and can improve everyone’s productivity.

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Built for enterprise scale, System Center 2012 - Data Protection Manager enables continuous data protection of Microsoft application, virtualization, and file servers to seamlessly integrate secondary disk, tape, and cloud.

Data Protection Manager has been tested in Microsoft’s production environment, and is protecting the enterprise servers.

Built on Operations Manager technology, a new console provides centralized monitoring, management, and troubleshooting of up to 100 Data Protection Manager servers, or 50,000 protected data sources. From this one console, you can perform the same protection, infrastructure management, troubleshooting, and reporting tasks as you did for a single Data Protection Manager server using the administrator console.

Data Protection Manager is designed to protect and recover data from such key business applications as: Windows file shares, client data, and system state; Hyper-V technology; SQL Server; SharePoint; and Exchange Server.

To help you better integrate and automate data protection, Data Protection Manager is now integrated into System Center with support from: Operations Manager through management pack; Orchestrator through an Integration Pack; Configuration Manager for agent deployment; Virtual Machine Manager through disaster recovery and site staging; and Service Manager through ticketing.

Depending on how data protection roles are supported in your IT department, you can now assign and modify appropriate role-based permissions to perform these tasks.

New functionality in Data Protection Manager also improves support in diverse IT environments. If you’re running virtualized servers, Data Protection Manager now enables Hyper-V Item Level Recovery even when it’s running inside a virtual machine.

While already best-in-class for Windows protection, Data Protection Manager now protects generic data sources, providing: basic protection and recovery of any referential data source, full backup (express, full, delta replication, and consistency check) for any application, use of XML for applications that do not have a Volume Shadow Copy Service (VSS) writer, and original location recovery and restore as files to a network location.

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